Inkaterra Machu Picchu Pueblo Hotel

Kind of like a lodge style of property on lovely grounds. At some times of year I'd wonder if bugs might be an issue, but it was nice when we went. Staff was amazing, very helpful. The picked up our luggage from the train and dropped it back off- first rate service. Breakfast and dinner were great. We enjoyed the tour of the gardens to see the orchids and learn about the birds.

Yes

No toiletries in room. Unlit stairs.

On the morning of October 1st we were caught in a heavy downpour at Machu Picchu and ended up completely soaked. Even though we had already checked out, we went back to the Inkaterra front desk in the afternoon to ask for help. The two ladies and one gentleman who received us were absolutely wonderful — warm, attentive, and very efficient. They quickly arranged access to the spa so we could take a hot shower, and the front desk kindly helped dry our coats and shoes. Thanks to their thoughtful assistance, we didn’t catch a cold after being drenched, and our trip continued smoothly. We are deeply grateful for their kindness and efficiency, and would like to extend our sincerest thanks to all three of them. Truly outstanding service that made a real difference in our journey!

The room was incredible. The whole hotel was absolutely over the top!