Name: Radisson Blu Hotel, Durban Umhlanga
Address: Lagoon Drive, Umhlanga Rocks, uMhlanga, Ethekwini, South Africa, uMhlanga, KwaZulu-Natal, ZA
Price range: US$124–US$258 per night
Rating: 8.8

What guests think

At Radisson Blu Hotel, Durban Umhlanga, travellers frequently praise the modern, very clean property and convenient setting near the beach and shopping, while noting friendly staff and generally good service that can become slow or inconsistent during busy periods.

Rooms are comfortable with quality beds and some standout views, but guests report occasional misallocated or downgraded sea-view bookings, noise from neighbouring rooms or late-night parties, and sporadic maintenance or damp odour issues. Breakfast and on-site dining earn frequent compliments, though some found the buffet and coffee average, vegetarian choice limited, and the executive lounge poor value. Facilities like the pool and parking are convenient, but elevator delays recur; expect a contemporary stay with strong location and cleanliness, tempered by occasional service and facility hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool area and parking are appreciated by several guests. However, elevators are often slow or out of service and the executive lounge underwhelms; one guest also reported a green pool.

Related guest reviews

10

R

16 Feb 2026

·

Stayed 1 night

The breakfast was relly good i loved the pool and the room was neat.

10

Kevin

12 Mar 2025

·

Stayed 2 nights

Clean hotel in a great location. Helpful staff, lovely coffee shop & nice pool area.

8

Nicole

22 Dec 2024

·

Stayed 5 nights

Great location! Elevators take too long and have no air conditioning. Inconsistent process for parking.

10

Andrew

31 Jul 2023

·

Stayed 1 night

Easy access to food and shopping. Parking at the hotel was very easy. Hotel was new and clean. price was good. Would be happy to stay here again.

10

Bathobile

14 Jan 2024

·

Stayed 7 nights

Great stay, the breakfast offering in particular exceeded my expectations from a 4 star hotel. The service by the chefs was spectacular literally no ask is small or too big for them. What I didn’t understand from a value perspective is the lounge access, nothing wow at all, the food was limited, the set up not great. Infact the facilities available to everyone are much better. There really is no point to the executive lounge. The other disappointment was the slow lift services due to a failed lift which wasn’t fixed for more than 4 days. This resulted in long waiting periods for the lift which was a bit of an inconvenience. Otherwise overall a great stay.

2

Jolene

9 Feb 2025

·

Stayed 1 night

The pool isnt blue at all. Was green I upgraded and paid for 2 executive rooms with lounge access. The description says espresso machine and had nothing. When i called reception they argued with me that the room does not come with the espresso machine. Kids club is just a small room with filthy and broken toys. The tv is removed from the wall, just the remote is there. Staff are rude and unhelpful at reception. Akash is very rude and needs to learn how to treat guests. No turn down service. Entrances to the mall are all closed except one which is difficult to get to as the lift close to it does not work. No halal options at all for lounge access guests. Hotel areas. Other guests were very noisy, drunk and making scenes at reception as well as by the pool area. Definitely not a hotel for families

2

jorgen

29 Jul 2024

·

Stayed 1 night

All good until 2 30am when a party started in the room next door and call reception 2 times and they sent the party down to the pool area just below my window. Call reception another 2 times and nothing happened. But 4 30am it finally the party ended. Nice to get up at 530 to catch a morning flight after a night like that.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews highlight very clean rooms and public areas. A few note odours or dampness and minor hygiene lapses.

Related guest reviews

10

Albert Muranda

22 Feb 2026

·

Stayed 2 nights

Spotless establishment. Awesome staff who take pride in their work, polite and cheerful.

10

Travelstart online

10 Oct 2025

·

Stayed 5 nights

very clean

10

Nerissa Sanrisha

27 Oct 2025

·

Stayed 2 nights

Clean room

10

Kevin

12 Mar 2025

·

Stayed 2 nights

Clean hotel in a great location. Helpful staff, lovely coffee shop & nice pool area.

6

Muhammad

26 Dec 2023

·

Stayed 3 nights

Its my 2nd stay here this year. Ive booked a premium sea facing room. In room Amenities werent up to standards. Their was a constant cigarette smell in the bathroom. Very noisy as it did state sound proof rooms which wasnt

8

Clarissa

11 Mar 2024

·

Stayed 2 nights

I really dont like that half toilet rolls were put in my room. I think those halves should be kept for the public toilets in the hotel and not the rooms. its really not hygienic.

6

Melusi

28 Aug 2023

·

Stayed 3 nights

Booked room was not available and was moved to a so called superior room which had two twin beds and it took hotel 4 hours to address the issue. Toilet blocked and not attended for 2 days.

10

Nashreen Essop

14 Feb 2024

·

Stayed 3 nights

The hotel was very clean . Staff are very friendly and well trained . I enjoyed my stay

6

Neresh

12 Jan 2025

·

Stayed 3 nights

Built of property is cheap , all the room smelled damp because they are leaks and no ventilation in bathrooms.

10

Edson

6 Feb 2026

·

Stayed 1 night

Clean room

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Rooms

Rooms are comfortable with quality beds and some standout views. Issues include sea-view allocations not honored or obstructed, occasional noise from adjacent rooms or parties, some smaller rooms, and features like opening windows or bathtubs being unavailable.

Related guest reviews

8

Pascal

27 Nov 2025

·

Stayed 1 night

L'hôtel est très situé à quelques pas de la mer et du phare et de grands magasins. La suite au 16e étage est confortable et calme et la salle de bain est un plus incroyable ouverte sur la ville. Le petit déjeuner est complet, diversifié et situé au 6e étage près de la piscine. Une escale de choix pendant notre road trip.

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8

Louise

29 Jun 2025

·

Stayed 1 night

This is the second time that I have stayed at the Radisson Blu and requested a twin room. Neither time have I actually received ed a twin room but rather a double. The first time i complained and we had to wait nearly 2 hrs for housekeeping to come round and separate out the beds, this time we didn't even bother to ask. If the hotel is going to offer double or twin then they should ensure that they provide what was requested. Very frustrating! Otherwise the hotel is beautifully furnished, comfortable beds and pillows, nice water pressure and great breakfast!

6

Muhammad

26 Dec 2023

·

Stayed 3 nights

Its my 2nd stay here this year. Ive booked a premium sea facing room. In room Amenities werent up to standards. Their was a constant cigarette smell in the bathroom. Very noisy as it did state sound proof rooms which wasnt

8

Clarissa

26 Feb 2023

·

Stayed 2 nights

The 1st room i was in, was awful in that it had an interleading door to the next room and i coukd hear the people nect door, the whole night. I called reception to complain. Not much was done. I hardly slept. Then was disturbed at 5h30am by music from that same room. I had to ask for a change of room

8

Norbert

24 Jul 2023

·

Stayed 2 nights

Stay very good. But found it strange that such a beautiful hotel does not have bathtubs. My wife always insist on bathtub. Secondly, for a hotel like Radisson you expect gowns & sleepers. That’s what you get in other Radisson hotels.

10

Ayesha

11 Feb 2025

·

Stayed 5 nights

Great stay, room were small as we booked for 3 people. Location was really good and connected to a shopping centre!

8

christian

13 Jan 2025

·

Stayed 1 night

Great Hotel, but the promised sea view was really a view of the adjacent construction site with the sea visible in the corner of your eye.

8

Nicolai

1 Dec 2025

·

Stayed 2 nights

Stayed at the Radisson for a girls trip. The room was lovely. Big floor to ceiling window. Excellent soundproofing. Very comfortable bed, good quality linen and towels. Great location to the beach, and getting around Umghlanga.

10

Mpho

16 Jan 2024

·

Stayed 2 nights

My stay was amazing even though we had booked the sea view and got the city view

8

Ryan

4 Jun 2023

·

Stayed 2 nights

Overall the stay was ok. Rooms are modern, well appointed, and bed really comfy. Service on the whole was slow, particularly at the front desk. 6 odd people standing around and not one person looks up to ask if you have been served or need something. If you are looking to be able to open a window for fresh air, then not the place to stay. Freshly prepared breakfast was good, and the chef went out of his way and prepared a really good omelet. The buffet however was not great at all and freshness left a lot to be desired, particularly the coffee from the machine.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, accommodating and even going the extra mile, with some smooth check-ins and upgrades. Several guests, however, report slow or unresponsive front desk and housekeeping, booking/request mix-ups, and poor noise enforcement when the hotel is busy.

Related guest reviews

10

Albert Muranda

22 Feb 2026

·

Stayed 2 nights

Spotless establishment. Awesome staff who take pride in their work, polite and cheerful.

6

Natanyia

12 Sept 2023

·

Stayed 2 nights

front desk was not helpful , many people whom work at the hotel don't know much about hospitality and hotel management on how to treat guest and co-ordination and conduct of the hotel . House keep takes ages to respond to anything. Stay was very average so was the food at the hotel

8

Tendai

12 Feb 2024

·

Stayed 3 nights

Wonderful checkin experience

10

Gaynor

15 Sept 2025

·

Stayed 2 nights

We had lounge access with our booking however the hotel was very busy with a number of events. The manager in recognition upgraded our room and provided in room service. The following day the deputy manager helped me and my wife with a harbour cruise and provided a complimentary evening meal. The hotel made our stay so special and I thank the hotel manager and deputy manager for spending the time with us and helping to make our stay a great one.

10

Nokuthula

13 Jan 2025

·

Stayed 1 night

The Hotel is amazing, and everything. I was disappointed with service from front desk. Extended our stay and booked sea view and we were swoped around our room was given to some guest and were left to occupy the room we did not book. Our welcome message was still giving us the initial room which was 1222. We were forced to stay 8th floor as there were no longer rooms available on the 01 Jan 2025.

6

Melusi

28 Aug 2023

·

Stayed 3 nights

Booked room was not available and was moved to a so called superior room which had two twin beds and it took hotel 4 hours to address the issue. Toilet blocked and not attended for 2 days.

6

Elizabeth

10 Jul 2024

·

Stayed 5 nights

The property was not close to the beach as it was advertised on the web. It is inconvenient to get in and out of the property due to the heavy traffic Room was not ready when we got to the reception . We had to wait for about 3 hours before we got one.

8

Alexio

25 Apr 2025

·

Stayed 1 night

Housekeeping & maintenance often take too long to attend to requests or confuse requests between room numbers

2

Jolene

9 Feb 2025

·

Stayed 1 night

The pool isnt blue at all. Was green I upgraded and paid for 2 executive rooms with lounge access. The description says espresso machine and had nothing. When i called reception they argued with me that the room does not come with the espresso machine. Kids club is just a small room with filthy and broken toys. The tv is removed from the wall, just the remote is there. Staff are rude and unhelpful at reception. Akash is very rude and needs to learn how to treat guests. No turn down service. Entrances to the mall are all closed except one which is difficult to get to as the lift close to it does not work. No halal options at all for lounge access guests. Hotel areas. Other guests were very noisy, drunk and making scenes at reception as well as by the pool area. Definitely not a hotel for families

2

jorgen

29 Jul 2024

·

Stayed 1 night

All good until 2 30am when a party started in the room next door and call reception 2 times and they sent the party down to the pool area just below my window. Call reception another 2 times and nothing happened. But 4 30am it finally the party ended. Nice to get up at 530 to catch a morning flight after a night like that.

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Location

Widely described as convenient and safe, with easy access to the beach and an attached or adjacent mall and dining. A few mention traffic or access hassles, and one felt the beach was farther than advertised.

Related guest reviews

8

Pascal

27 Nov 2025

·

Stayed 1 night

L'hôtel est très situé à quelques pas de la mer et du phare et de grands magasins. La suite au 16e étage est confortable et calme et la salle de bain est un plus incroyable ouverte sur la ville. Le petit déjeuner est complet, diversifié et situé au 6e étage près de la piscine. Une escale de choix pendant notre road trip.

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10

Patrick

31 Dec 2024

·

Stayed 3 nights

Great convenient location

8

Dhiren

12 Jul 2025

·

Stayed 2 nights

Great location. Clean and newer property. Great amenities (shopping and restaurant) close by. Beach is a short walk away.

10

CHENYU

20 Sept 2024

·

Stayed 2 nights

good location in a safe area, many options of restaurant in walking distance with safety. the hotel condition is good. value for the stay.

10

Ayesha

11 Feb 2025

·

Stayed 5 nights

Great stay, room were small as we booked for 3 people. Location was really good and connected to a shopping centre!

8

Derek

30 Aug 2024

·

Stayed 3 nights

Convienent location and decent hotel.

10

Deborah

23 Nov 2023

·

Stayed 4 nights

Venue was in excellent location 1 block from the beach and adjacent to luxury shopping!plenty of dining and bar options that take advantage of stunning views and food. Staff is super friendly, helpful and very accomodationg. Will stay again on my next trip.

6

Elizabeth

10 Jul 2024

·

Stayed 5 nights

The property was not close to the beach as it was advertised on the web. It is inconvenient to get in and out of the property due to the heavy traffic Room was not ready when we got to the reception . We had to wait for about 3 hours before we got one.

8

Peter

4 Nov 2025

·

Stayed 3 nights

Comfortable hotel in heart of fancy shopping district. 30 min uber into the city

8

Nicolai

1 Dec 2025

·

Stayed 2 nights

Stayed at the Radisson for a girls trip. The room was lovely. Big floor to ceiling window. Excellent soundproofing. Very comfortable bed, good quality linen and towels. Great location to the beach, and getting around Umghlanga.

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Dining

Breakfast and restaurant dishes receive many compliments, and chefs are noted as helpful. Some guests found the buffet and machine coffee average, dietary options limited, and the executive lounge’s food and value disappointing.

Related guest reviews

10

R

16 Feb 2026

·

Stayed 1 night

The breakfast was relly good i loved the pool and the room was neat.

8

Pascal

27 Nov 2025

·

Stayed 1 night

L'hôtel est très situé à quelques pas de la mer et du phare et de grands magasins. La suite au 16e étage est confortable et calme et la salle de bain est un plus incroyable ouverte sur la ville. Le petit déjeuner est complet, diversifié et situé au 6e étage près de la piscine. Une escale de choix pendant notre road trip.

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10

Stacey

4 Jul 2025

·

Stayed 1 night

Only stayed one night but a lovely hotel. Good food in the restaurant. Will stay here again

8

Louise

29 Jun 2025

·

Stayed 1 night

This is the second time that I have stayed at the Radisson Blu and requested a twin room. Neither time have I actually received ed a twin room but rather a double. The first time i complained and we had to wait nearly 2 hrs for housekeeping to come round and separate out the beds, this time we didn't even bother to ask. If the hotel is going to offer double or twin then they should ensure that they provide what was requested. Very frustrating! Otherwise the hotel is beautifully furnished, comfortable beds and pillows, nice water pressure and great breakfast!

10

Henrik

29 Oct 2024

·

Stayed 1 night

Et absolut fantastisk hotel med en superb service og et professionelt personale. Værelset havde en fantastisk udsigt. Dejlige senge og sengetøj. Restauranten tilbød dejlig veltilberedt mad af højeste kvalitet

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2

S J

6 Dec 2024

·

Stayed 1 night

Hotel was busy and the staff appeared to be overwhelmed. Breakfast was mediocre for a 4 star hotel. One coffee machine was broken and the other working one produced cold and weak coffee.

10

Bathobile

14 Jan 2024

·

Stayed 7 nights

Great stay, the breakfast offering in particular exceeded my expectations from a 4 star hotel. The service by the chefs was spectacular literally no ask is small or too big for them. What I didn’t understand from a value perspective is the lounge access, nothing wow at all, the food was limited, the set up not great. Infact the facilities available to everyone are much better. There really is no point to the executive lounge. The other disappointment was the slow lift services due to a failed lift which wasn’t fixed for more than 4 days. This resulted in long waiting periods for the lift which was a bit of an inconvenience. Otherwise overall a great stay.

2

Jolene

9 Feb 2025

·

Stayed 1 night

The pool isnt blue at all. Was green I upgraded and paid for 2 executive rooms with lounge access. The description says espresso machine and had nothing. When i called reception they argued with me that the room does not come with the espresso machine. Kids club is just a small room with filthy and broken toys. The tv is removed from the wall, just the remote is there. Staff are rude and unhelpful at reception. Akash is very rude and needs to learn how to treat guests. No turn down service. Entrances to the mall are all closed except one which is difficult to get to as the lift close to it does not work. No halal options at all for lounge access guests. Hotel areas. Other guests were very noisy, drunk and making scenes at reception as well as by the pool area. Definitely not a hotel for families

8

Ryan

4 Jun 2023

·

Stayed 2 nights

Overall the stay was ok. Rooms are modern, well appointed, and bed really comfy. Service on the whole was slow, particularly at the front desk. 6 odd people standing around and not one person looks up to ask if you have been served or need something. If you are looking to be able to open a window for fresh air, then not the place to stay. Freshly prepared breakfast was good, and the chef went out of his way and prepared a really good omelet. The buffet however was not great at all and freshness left a lot to be desired, particularly the coffee from the machine.

10

sampath

26 Aug 2024

·

Stayed 2 nights

Dining options for vegetarians very limited. Malcolm from Dining Section was exceptionally good and took good care of us.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$185
February	US$158
March	US$171
April	US$171
May	US$180
June	US$172
July	US$185
August	US$190
September	US$126
October	US$165
November	US$166
December	US$207

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $146	7 $146	8 $161	9 $159	10 $159	11 $162	12 $162
13 $124	14 $147	15 $182	16 $179	17 $168	18 $136	19 $143
20 $145	21 $152	22 $185	23 $154	24 $153	25 $169	26 $194
27 $140	28 $152	29 $155	30 $155

Su	Mo	Tu	We	Th	Fr	Sa
				1 $203	2 $219	3 $166
4 $167	5 $244	6 $219	7 $258	8	9 $186	10 $227
11 $189	12 $208	13 $207	14 $213	15 $218	16 $151	17 $136
18 $141	19 $223	20 $243	21 $204	22 $206	23 $207	24 $207
25 $185	26 $214	27 $206	28 $206	29 $207	30 $184	31 $137

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Monthly average prices

About this property

Location

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What guests think

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