Platinum Yucatan Princess Adults Only - All Inclusive
328 US$
/ noche
Promedio para noviembre
Precios para Platinum Yucatan Princess Adults Only - All Inclusive
Selecciona fechas para ver precios y disponibilidad
328 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Platinum Yucatan Princess Adults Only - All Inclusive , los precios por noche son de 160 US$ de media en el mes más barato (septiembre) y de 1051 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 554 US$ |
| febrero | 603 US$ |
| marzo | 554 US$ |
| abril | 447 US$ |
| mayo | 274 US$ |
| junio | 233 US$ |
| julio | 211 US$ |
| agosto | 181 US$ |
| septiembre | 160 US$ |
| octubre | 202 US$ |
| noviembre | 328 US$ |
| diciembre | 1051 US$ |
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nov · 328 US$
N
D
Más caro: diciembre (aprox. 1051 US$)
Más barato: septiembre (aprox. 160 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 13 piscinas al aire libre, una discoteca y pistas de teni...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 13 piscinas al aire libre, una discoteca y pistas de tenis al aire libre.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Yucatan, un restaurante especializado en cocina internacional, te lo pone fácil para almorzar o cenar, aunque también puedes aprovechar el servicio de habitaciones las 24 horas. Si necesitas un buen refresco puedes elegir entre el bar en la playa, 8 bares con salón y 2 bares en la piscina. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 470 habitaciones con aire acondicionado, artículos del minibar gratis y televisión de plasma. Las habitaciones disponen de balcón o patio con mobiliario. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera y ducha independientes está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Platinum Yucatan Princess Adults Only - All Inclusive de Playa del Carmen, estarás a pie de playa y a menos de 15 minutos en coche de Campo de golf El Camaleón Mayakoba y Quinta Avenida.
Qué hay cerca
Playa Xcalacoco(0.8 millas)
Sitio de buceo Chun-Zumbul(1 millas)
Playa Punta Esmeralda(2.5 millas)
Club de golf Gran Coyote Golf(2.6 millas)
Campo de golf El Camaleón Mayakoba(2.6 millas)
Parque ecológico Tres Ríos(2.9 millas)
Playa 88(3 millas)
Plaza 28 de Julio(3.5 millas)
Iglesia de Guadalupe(4.2 millas)
Temazcal Natura(4.6 millas)
Playa Avenida Colosio(4.7 millas)
Plaza Las Américas(4.8 millas)
Super Chedraui Selecto Avenida 10(5.3 millas)
Estadio Mario Villanueva Madrid(5.4 millas)
Quinta Avenida(5.5 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(26.2 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(31.2 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
Prolongación 5ta Avenida Manzana 20 Lote 006, Playa del Carmen, Estado de Quintana Roo, México
Playa Xcalacoco (0.8 millas)
Sitio de buceo Chun-Zumbul (1 millas)
Playa Punta Esmeralda (2.5 millas)
Club de golf Gran Coyote Golf (2.6 millas)
Campo de golf El Camaleón Mayakoba (2.6 millas)
Parque ecológico Tres Ríos (2.9 millas)
Opciones de habitación
9
Habitación Deluxe (Platinum)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
581 ft²
BalcónBalcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
11
Suite junior, acceso a la piscina ((Swimout) Deluxe)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
592 ft²
BalcónBalcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Deluxe Room, Swimout (Platinum)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
581 ft²
BalcónBalcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Suite junior (deluxe)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 3
592 ft²
BalcónBalcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Suite (Honeymoon)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
884 ft²
BalcónBalcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
7
Suite, acceso a la piscina (Honeymoon)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
882 ft²
BalcónBalcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
5
Suite junior, bañera de hidromasaje (deluxe)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 3
592 ft²
BalcónBalcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada al aire libreBañera de hidromasaje privada
Reseñas de los huéspedes sobre Platinum Yucatan Princess Adults Only - All Inclusive
8.3
Muy bueno
Basado en 3129 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
71%
Familia
8%
Grupo
13%
Solo/a
4%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Platinum Yucatan Princess Adults Only - All Inclusive, los huéspedes suelen destacar la amabilidad del personal, las zonas comunes limpias y el ambiente relajante en general, mientras que las opiniones sobre las habitaciones, la restauración y los servicios varían entre estancias memorables y frustraciones con áreas anticuadas, disponibilidad limitada y mantenimiento.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Platinum Yucatan Princess Adults Only - All Inclusive, los huéspedes suelen destacar la amabilidad del personal, las zonas comunes limpias y el ambiente relajante en general, mientras que las opiniones sobre las habitaciones, la restauración y los servicios varían entre estancias memorables y frustraciones con áreas anticuadas, disponibilidad limitada y mantenimiento.
Muchas reseñas indican la presencia de algas marinas que hacen que la playa sea rocosa, maloliente o inutilizable, lo que lleva a que la mayoría de los huéspedes se relajen en las piscinas. La comida varía desde restaurantes y bufés muy buenos hasta servicio a la habitación lento y limitado y cierres rotatorios que provocan esperas y problemas con las reservas. Las espaciosas habitaciones con acceso directo a la piscina son populares, aunque algunos las consideran anticuadas o húmedas, con aire acondicionado intermitente, olores a humedad o necesidad de reparaciones. En general, espere un servicio amable y un ambiente tranquilo, ideal para pasar tiempo en la piscina más que para los amantes de la playa.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas (incluyendo las populares opciones con acceso directo) y el entretenimiento diario son lo más destacado, y el spa recibe muchos elogios. Las desventajas incluyen cierres rotatorios, horarios tempranos en las piscinas y bares, un gimnasio o área deportiva anticuado o parcialmente cerrado, y tumbonas limitadas en ocasiones.
Reseñas de huéspedes relacionadas
6
William
6 oct 2025
·
Se alojó 8 noches
Spa was great!
Spa was great!
6
Shannon
29 ago 2025
·
Se alojó 3 noches
The pool and bars closed extremely early. If you're looking for a resort with night activity, this isn't it.
The pool and bars closed extremely early. If you're looking for a resort with night activity, this isn't it.
6
Darrion Michael
27 jun 2025
·
Se alojó 5 noches
Property was mostly clean, the sports complex was rundown and looked almost abandoned with minimal up keep.
Property was mostly clean, the sports complex was rundown and looked almost abandoned with minimal up keep.
8
Melissa
30 sept 2025
·
Se alojó 4 noches
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
10
Russell
12 nov 2025
·
Se alojó 7 noches
King room was always immaculate, friendly staff, enjoyed the buffet - breakfast, lunch and dinner —and the restaurants. The evening entertainment was one of the consistently best I’ve seen at an all-inclusive resort. Performers were attractive, well rehearsed and polished, costumes were nicely executed. Disco theme was lots of fun, all the performers contributed to an entertaining show that night because they were also having fun. The Mask was a stand out.
King room was always immaculate, friendly staff, enjoyed the buffet - breakfast, lunch and dinner —and the restaurants. The evening entertainment was one of the consistently best I’ve seen at an all-inclusive resort. Performers were attractive, well rehearsed and polished, costumes were nicely executed. Disco theme was lots of fun, all the performers contributed to an entertaining show that night because they were also having fun. The Mask was a stand out.
10
Christopher G
24 nov 2025
·
Se alojó 7 noches
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Shawna
23 nov 2025
·
Se alojó 5 noches
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
8
Debra
9 ago 2025
·
Se alojó 6 noches
The property was beautiful and the staff went above and beyond to make you feel comfortable. I was very disappointed that we could not use the beach. The smell was horrific. Not the hotels fault. My only complaint was that the gym was closed 3 of the 7 days that we were there, only 2 of the 4 restaurants were open each day and there wasn’t any prior warning as to which ones would be closed. The mosquitos were unbearable. Music was in the outside plaza and the mosquitos feasted on everyone. 😁. The outside plaza has no overhead fans so it was very hot sitting in there while being bit by mosquitoes. Would definitely go back to this resort but not in the summer.
The property was beautiful and the staff went above and beyond to make you feel comfortable. I was very disappointed that we could not use the beach. The smell was horrific. Not the hotels fault. My only complaint was that the gym was closed 3 of the 7 days that we were there, only 2 of the 4 restaurants were open each day and there wasn’t any prior warning as to which ones would be closed. The mosquitos were unbearable. Music was in the outside plaza and the mosquitos feasted on everyone. 😁. The outside plaza has no overhead fans so it was very hot sitting in there while being bit by mosquitoes. Would definitely go back to this resort but not in the summer.
10
Melissa
3 ago 2025
·
Se alojó 5 noches
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
6
Christopher
24 nov 2025
·
Se alojó 7 noches
The overall condition and upkeep of the resort. It wasn't any one thing but a lot of little things that spoke to the resort needing a complete renovation. Decor pieces that had seen better days, walkways in a state of ill repair (very uneven and broken down concrete), chairs with cloth 'banding' that were dirty and in need of replacement, etc. I will say that the shortfalls of the resort were balanced by the extraordinary staff, service and great food
The overall condition and upkeep of the resort. It wasn't any one thing but a lot of little things that spoke to the resort needing a complete renovation. Decor pieces that had seen better days, walkways in a state of ill repair (very uneven and broken down concrete), chairs with cloth 'banding' that were dirty and in need of replacement, etc. I will say that the shortfalls of the resort were balanced by the extraordinary staff, service and great food
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron las habitaciones y las zonas comunes limpias, pero otros informaron sobre olores a humedad, humedad o moho, muebles desgastados y fallas ocasionales en la limpieza, como falta de toallas o excrementos de animales en los caminos.
Reseñas de huéspedes relacionadas
8
Brandon
20 sept 2025
·
Se alojó 7 noches
Great resort and clean pools. Rooms could be cleaner but overall great stay!
Great resort and clean pools. Rooms could be cleaner but overall great stay!
10
Jocelyne
26 feb 2026
·
Se alojó 1 noche
Clean room, great staff, food delicious.
Clean room, great staff, food delicious.
10
Teresa
24 nov 2025
·
Se alojó 11 noches
Everything was very clean. Staff were all nice and helpful. Good food. Plenty of pool chairs. Huge rooms.
Everything was very clean. Staff were all nice and helpful. Good food. Plenty of pool chairs. Huge rooms.
4
Emer
10 nov 2025
·
Se alojó 11 noches
Room dirty whole place is dirty and dated. Only two smoking areas!! Beach dirty
Room dirty whole place is dirty and dated. Only two smoking areas!! Beach dirty
10
Morgan
30 oct 2025
·
Se alojó 6 noches
We really enjoyed our stay! The staff is very helpful and friendly. The resort is clean and rooms are beautiful.
We really enjoyed our stay! The staff is very helpful and friendly. The resort is clean and rooms are beautiful.
2
Jennifer
12 nov 2025
·
Se alojó 4 noches
Outdated! Entire property needs renovations. From the 2 person elevators that look and sound unreliable, to broken tiles, smelly rooms and grimey floors. The bridge to the beach has caution tape in many places. Beach loungers are terrible and need to be replaced. Sewer odors near the beach and pool. Our group agreed we will never visit a Princess property again.
Outdated! Entire property needs renovations. From the 2 person elevators that look and sound unreliable, to broken tiles, smelly rooms and grimey floors. The bridge to the beach has caution tape in many places. Beach loungers are terrible and need to be replaced. Sewer odors near the beach and pool. Our group agreed we will never visit a Princess property again.
10
Laura Christina
17 nov 2025
·
Se alojó 7 noches
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
8
Melissa
30 sept 2025
·
Se alojó 4 noches
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
10
Leslie May
30 sept 2025
·
Se alojó 3 noches
Clean rooms, clean spa and pool area. I really enjoyed the property adults only but not to much of a wild party more leveled
Clean rooms, clean spa and pool area. I really enjoyed the property adults only but not to much of a wild party more leveled
8
Amber
3 oct 2025
·
Se alojó 6 noches
The rooms were clean, there were some issues with humidity and some mold in some places but overall it was good in the atmosphere we were in. The entire place was nice and everyone was friendly for sure. We are considering to come back again.
The rooms were clean, there were some issues with humidity and some mold in some places but overall it was good in the atmosphere we were in. The entire place was nice and everyone was friendly for sure. We are considering to come back again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Muchos elogian las habitaciones grandes y cómodas, especialmente las suites con acceso directo a la piscina y las camas. Las desventajas comunes incluyen una decoración anticuada, olores a humedad o moho, aire acondicionado intermitente, fugas ocasionales, iluminación limitada, ruido en los pasillos y una conexión Wi-Fi irregular en la habitación.
Reseñas de huéspedes relacionadas
8
Leissa
10 ago 2025
·
Se alojó 3 noches
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
8
Teri
20 nov 2025
·
Se alojó 4 noches
Nice room with swimout pool area. Room was a bit dated but still comfortable. Food at the restaurants were all very good.
Nice room with swimout pool area. Room was a bit dated but still comfortable. Food at the restaurants were all very good.
8
Esmeralda
2 nov 2025
·
Se alojó 4 noches
Only problem we had was that the ac wasn't working since the day we got therecwhich was on Thursday. They would send someone to fix it but ac still wouldn't work. It didn't get fixed til late Saturday night which stoll didn't work right.
Only problem we had was that the ac wasn't working since the day we got therecwhich was on Thursday. They would send someone to fix it but ac still wouldn't work. It didn't get fixed til late Saturday night which stoll didn't work right.
10
Nicolas
20 nov 2025
·
Se alojó 6 noches
The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone.
The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone.
10
Laura Christina
17 nov 2025
·
Se alojó 7 noches
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
6
Melissa
8 oct 2025
·
Se alojó 3 noches
Cleaning staff wouldnt allow me in my room to retrieve luggage Hot tub leaking and broken balcony door lock even after they fixed it
Cleaning staff wouldnt allow me in my room to retrieve luggage Hot tub leaking and broken balcony door lock even after they fixed it
10
Christopher G
24 nov 2025
·
Se alojó 7 noches
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Shawna
23 nov 2025
·
Se alojó 5 noches
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
6
Valerie
25 ago 2025
·
Se alojó 3 noches
It was good, a solid 3/5. The sofa bed in my room looked broken so that was weird
It was good, a solid 3/5. The sofa bed in my room looked broken so that was weird
10
David
15 nov 2025
·
Se alojó 6 noches
Rooms clean, staff was great and super helpful We struggled with WIFI. Meals were great
Rooms clean, staff was great and super helpful We struggled with WIFI. Meals were great
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Servicio
El servicio es ampliamente elogiado por ser amable y atento en todo el resort y por parte de los equipos de entretenimiento, con muchas menciones destacadas. Sin embargo, las interacciones en la recepción y la conserjería, la rapidez del servicio a la habitación y la gestión de las reservas son inconsistentes, y algunos huéspedes informaron sobre respuestas poco útiles o groseras.
Reseñas de huéspedes relacionadas
4
Leah
5 jun 2025
·
Se alojó 4 noches
At first i thought it was fine. Staff seemed nice and everyone was very friendly and welcoming. I was travelling alone but meeting up with friends who were staying in an AirBnB in PDC. So on my third of four nights, one of them decided to stay with me. I had thought that I could add him to my reservation without a ton of issue. Neither of us were trying to "sneak in" or do anything of the sort! However, upon getting to the security at the front, we were treated like TOTAL CRIMINALS. Past that, we were extremely upfront about my name, my room number, that we was my guest and we were headed STRAIGHT to the lobby to get him signed in and added. I never expected to not be charged, nor did he. BUT WOW, I mean the hoops they put us through when trying to legitimately add him to my room. You would think that we had done something, anything, to give the impression that we had some sort of plan to rip off the hotel. The second night they made him check out and check back in again when I'd clearly stated when we got there that I was adding him for TWO nights. For the second night, they tried to hold his passport!! That's when I'd had enough and I guess my $530 for literally a day and a half was not sufficient. It's not just that they have their rules, I have stayed at many many all inclusives and I get that every guest needs to be paying to be there. It was the way we were being treated like TOTAL CRIMINALS that was just so disgusting and unwarranted!
At first i thought it was fine. Staff seemed nice and everyone was very friendly and welcoming. I was travelling alone but meeting up with friends who were staying in an AirBnB in PDC. So on my third of four nights, one of them decided to stay with me. I had thought that I could add him to my reservation without a ton of issue. Neither of us were trying to "sneak in" or do anything of the sort! However, upon getting to the security at the front, we were treated like TOTAL CRIMINALS. Past that, we were extremely upfront about my name, my room number, that we was my guest and we were headed STRAIGHT to the lobby to get him signed in and added. I never expected to not be charged, nor did he. BUT WOW, I mean the hoops they put us through when trying to legitimately add him to my room. You would think that we had done something, anything, to give the impression that we had some sort of plan to rip off the hotel. The second night they made him check out and check back in again when I'd clearly stated when we got there that I was adding him for TWO nights. For the second night, they tried to hold his passport!! That's when I'd had enough and I guess my $530 for literally a day and a half was not sufficient. It's not just that they have their rules, I have stayed at many many all inclusives and I get that every guest needs to be paying to be there. It was the way we were being treated like TOTAL CRIMINALS that was just so disgusting and unwarranted!
10
Chiara
19 nov 2025
·
Se alojó 4 noches
The whole experience was amazing, the staff was so welcoming and friendly, and there were many unforgettable people there who made our stay that much better! Javier the bellman, Eduardo our server at La Bruschetta, and Bryan from the Yucatan buffet are a few of the many people who made this trip so memorable.
The whole experience was amazing, the staff was so welcoming and friendly, and there were many unforgettable people there who made our stay that much better! Javier the bellman, Eduardo our server at La Bruschetta, and Bryan from the Yucatan buffet are a few of the many people who made this trip so memorable.
10
David
15 nov 2025
·
Se alojó 7 noches
Everything was wonderful. No complaints at all. Although lots of great staff, Israel the doorman was our favourite by far. Always welcoming us every morning when he saw us. Would definitely go back!
Everything was wonderful. No complaints at all. Although lots of great staff, Israel the doorman was our favourite by far. Always welcoming us every morning when he saw us. Would definitely go back!
2
Alesia
12 jul 2025
·
Se alojó 8 noches
Don't use the Nexus tours transportation (the orange uniform). They are a scam. Also the staff was not friendly everyone was uptight especially the one's serving drinks. Its almost as if they dont want to be there and they are happy to show it.
Don't use the Nexus tours transportation (the orange uniform). They are a scam. Also the staff was not friendly everyone was uptight especially the one's serving drinks. Its almost as if they dont want to be there and they are happy to show it.
10
Spencer
27 nov 2025
·
Se alojó 10 noches
We had an excellent stay. The staff were incredible. Everyone was friendly and help out with whatever we needed. The resort was clean and well taken care of. We couldn’t be happier with our stay. Our standouts were Maxamillio at the front desk who was so helpful with our needs. Victor who cleaned our rooms and was always smiling and Germmey at the buffet who could not have been nicer! 10/10. Will be coming back.
We had an excellent stay. The staff were incredible. Everyone was friendly and help out with whatever we needed. The resort was clean and well taken care of. We couldn’t be happier with our stay. Our standouts were Maxamillio at the front desk who was so helpful with our needs. Victor who cleaned our rooms and was always smiling and Germmey at the buffet who could not have been nicer! 10/10. Will be coming back.
2
Gilberto B Arizmendi
26 sept 2025
·
Se alojó 7 noches
Management was bad. Very rude and not at all accommodating. Workers were happy and fun. From the time we checked in the lady was very short with us and put our party of 30 people all over different buildings. We had to fight with her just to get us in the same area. Didn’t understand why we could not be together when most of the rooms had the doors open and were empty. Strange. Host at restaurants talked to us like we were kids. Will not be back.
Management was bad. Very rude and not at all accommodating. Workers were happy and fun. From the time we checked in the lady was very short with us and put our party of 30 people all over different buildings. We had to fight with her just to get us in the same area. Didn’t understand why we could not be together when most of the rooms had the doors open and were empty. Strange. Host at restaurants talked to us like we were kids. Will not be back.
6
Maria
9 ago 2025
·
Se alojó 7 noches
The good: employees very friendly and courteous, good quality facilities and internet access. The bad: room service SUCKS!!! They act like they don’t want to service you and food arrives cold every single time plus selection is VERY limited, one of the times l order room service they didn’t even deliver it and l guess they noticed cause they called to ask and when l told him l never got my order he said he was going to check and l didn’t hear from him again so l ended up going to the buffet restaurant, Specialty restaurant are not open daily. Night show was cancelled and no notice was given. I have stayed at other resorts before and they had staff driving people around in golf carts 24-7 but not at this one. Is not convenient walking long distances to go eat or do anything. My bathroom had mold. Patio could’ve used a good swepping. Had to purchase a $1,600 pesos bottle to be able to make a “reservation” at one of the restaurants. Suppoused to be “All inclusive” but choices for drinks and food are limited or available for an extra charge🙄
The good: employees very friendly and courteous, good quality facilities and internet access. The bad: room service SUCKS!!! They act like they don’t want to service you and food arrives cold every single time plus selection is VERY limited, one of the times l order room service they didn’t even deliver it and l guess they noticed cause they called to ask and when l told him l never got my order he said he was going to check and l didn’t hear from him again so l ended up going to the buffet restaurant, Specialty restaurant are not open daily. Night show was cancelled and no notice was given. I have stayed at other resorts before and they had staff driving people around in golf carts 24-7 but not at this one. Is not convenient walking long distances to go eat or do anything. My bathroom had mold. Patio could’ve used a good swepping. Had to purchase a $1,600 pesos bottle to be able to make a “reservation” at one of the restaurants. Suppoused to be “All inclusive” but choices for drinks and food are limited or available for an extra charge🙄
10
Albert Matthew
17 ago 2025
·
Se alojó 3 noches
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
10
Anna
12 jul 2025
·
Se alojó 7 noches
This is our 3rd visit to this property and we will definitely be back! First and foremost, the staff is absolutely amazing, very friendly and courteous! Lina at the front desk was a huge help when our flight was canceled and we had to change our booking. Big shout out to Brian, our favorite server during breakfast and lunch at the buffet! Always very attentive, friendly and fast:) Overall the property is very clean, food is great, highly recommend
This is our 3rd visit to this property and we will definitely be back! First and foremost, the staff is absolutely amazing, very friendly and courteous! Lina at the front desk was a huge help when our flight was canceled and we had to change our booking. Big shout out to Brian, our favorite server during breakfast and lunch at the buffet! Always very attentive, friendly and fast:) Overall the property is very clean, food is great, highly recommend
10
Melissa
3 ago 2025
·
Se alojó 5 noches
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
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Ubicación
Ubicado dentro de una reserva natural con acceso a resorts hermanos, la propiedad se siente segura pero algo aislada. Un servicio de transporte o taxi de pago conecta con Playa del Carmen, y desplazarse a pie es habitual.
Reseñas de huéspedes relacionadas
8
Wesley Everett
19 nov 2025
·
Se alojó 10 noches
The room and staff was very good. Didn't like how everything was so spread out. Had to walk 15 minutes to get to the sports area.
The room and staff was very good. Didn't like how everything was so spread out. Had to walk 15 minutes to get to the sports area.
8
Leissa
10 ago 2025
·
Se alojó 3 noches
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
10
daniel william
16 oct 2025
·
Se alojó 6 noches
So relaxing! The staff was very friendly, the grounds were maintained and very clean. Room service was wonderful the food options at the resort were great. Entertainment was so fun, something going on nightly. Just a short drive to downtown shopping. And Can’t wait to go back.
So relaxing! The staff was very friendly, the grounds were maintained and very clean. Room service was wonderful the food options at the resort were great. Entertainment was so fun, something going on nightly. Just a short drive to downtown shopping. And Can’t wait to go back.
10
Courtney Devon
30 jun 2025
·
Se alojó 7 noches
We liked the modern look of the property, the abundant wildlife (iguanas, deer, birds, etc.). The staff was very friendly and hospitable. Our room was very clean, and it had all the usual amenities, such as an iron and a scale to weigh your luggage upon departure. The entertainment was excellent, featuring a variety of activities. We had access to one of the sister properties, which opened up opportunities for additional dining options. They did have some vegan options at the buffet, but there could have been more choices at the restaurants. There was a very distinct difference between the adults-only and family properties. There were regular shuttles, $ 5 per person, to Playa Del Carmen's 5th Avenue shops. Overall, we had a great stay.
We liked the modern look of the property, the abundant wildlife (iguanas, deer, birds, etc.). The staff was very friendly and hospitable. Our room was very clean, and it had all the usual amenities, such as an iron and a scale to weigh your luggage upon departure. The entertainment was excellent, featuring a variety of activities. We had access to one of the sister properties, which opened up opportunities for additional dining options. They did have some vegan options at the buffet, but there could have been more choices at the restaurants. There was a very distinct difference between the adults-only and family properties. There were regular shuttles, $ 5 per person, to Playa Del Carmen's 5th Avenue shops. Overall, we had a great stay.
10
Gillian
16 nov 2025
·
Se alojó 8 noches
This was my first visit to a Princess Hotel. Boooed 48 hours before arrival due to the disaster that happened in Jamaica Check in and concierge service was friendly and very helpful. I travel as a wheelchair user. Accessibility for my wheels around the resorts was brilliant. Entrance to the swim up rooms would have been difficult for me due the the lack of handrails to make the first step down on to the platform where the handrails began. Obviously this would not concern an able bodied person. Luckily we were given a jungle view room which for us was fantastic. We were in 5015. We list peaceful and serene vies All the restaurants provided excellent food and dining experiences. We found the Asian restaurant to be too loud for us. We had sushi in the main buffer.
This was my first visit to a Princess Hotel. Boooed 48 hours before arrival due to the disaster that happened in Jamaica Check in and concierge service was friendly and very helpful. I travel as a wheelchair user. Accessibility for my wheels around the resorts was brilliant. Entrance to the swim up rooms would have been difficult for me due the the lack of handrails to make the first step down on to the platform where the handrails began. Obviously this would not concern an able bodied person. Luckily we were given a jungle view room which for us was fantastic. We were in 5015. We list peaceful and serene vies All the restaurants provided excellent food and dining experiences. We found the Asian restaurant to be too loud for us. We had sushi in the main buffer.
10
Sara
1 nov 2025
·
Se alojó 7 noches
This is an amazing property. You feel so safe. It is big enough to offer many things but small enough that it is all walkable. This was my second visit to this resort. The staff is so friendly and accommodating. Jovita one of the servers is so kind efficient and lovely to chat with. The entertainment staff is amazing and works so hard all day to keep everyone having fun especially Luna. The restaurant choices are decent but a few more options would be nice.
This is an amazing property. You feel so safe. It is big enough to offer many things but small enough that it is all walkable. This was my second visit to this resort. The staff is so friendly and accommodating. Jovita one of the servers is so kind efficient and lovely to chat with. The entertainment staff is amazing and works so hard all day to keep everyone having fun especially Luna. The restaurant choices are decent but a few more options would be nice.
10
Kevin Don
31 jul 2025
·
Se alojó 4 noches
Very nice property. I will be back to stay again. It is a bit far from shopping and taxis are $24 each way but the resort was very nice and food was good as well as drinks
Very nice property. I will be back to stay again. It is a bit far from shopping and taxis are $24 each way but the resort was very nice and food was good as well as drinks
10
Rachell Villanueva
12 ago 2025
·
Se alojó 5 noches
My room is in the quiet side of the resort, the food is OK and it’s pretty safe. You see some wild animals. The beach is not swimmable You need to walk for 5 minutes to the family resort if you want to swim in the beach, they have a lot of swimming pools I pretty much enjoy staying here.
My room is in the quiet side of the resort, the food is OK and it’s pretty safe. You see some wild animals. The beach is not swimmable You need to walk for 5 minutes to the family resort if you want to swim in the beach, they have a lot of swimming pools I pretty much enjoy staying here.
8
MANDY
16 jul 2025
·
Se alojó 5 noches
The property was beautiful but huge and hard to navigate your way around. The shows all began at 10pm so we did not get to catch any of the shows. I was not aware that they required long pants and closed toe shoes for men at dinner so we had to go buy clothes just to go to dinner at the restaurants. It was a nice place but unfortunately it did not fit our preferences.
The property was beautiful but huge and hard to navigate your way around. The shows all began at 10pm so we did not get to catch any of the shows. I was not aware that they required long pants and closed toe shoes for men at dinner so we had to go buy clothes just to go to dinner at the restaurants. It was a nice place but unfortunately it did not fit our preferences.
8
Claudia
22 sept 2025
·
Se alojó 9 noches
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La calidad de la comida varía desde bufés y restaurantes muy buenos (a menudo elogiando la parrilla y el italiano) hasta servicio a la habitación mediocre o lento. Los cierres rotatorios, los códigos de vestimenta, las esperas y la presión ocasional para ascensos en las reservas son quejas recurrentes.
Reseñas de huéspedes relacionadas
8
Lisa
27 nov 2025
·
Se alojó 10 noches
Room was always cleaned. Staff provided excellent service. Unfortunately the food in the a la carte restaurants was poor but staff were excellent. Buffet food and service was exceptional. Pools towels were provided in room- 2 per day. Concierge had towels if there were none in room. Pool activities team were very good. Overall pleasant stay.
Room was always cleaned. Staff provided excellent service. Unfortunately the food in the a la carte restaurants was poor but staff were excellent. Buffet food and service was exceptional. Pools towels were provided in room- 2 per day. Concierge had towels if there were none in room. Pool activities team were very good. Overall pleasant stay.
8
Peter James
16 oct 2025
·
Se alojó 9 noches
All of the food was very good. The staff was excellent. My reservation was messed up at the hibachi restaurant, and they rescheduled my party. They said i would get a complimentary bottle of wine but charged me for it anyway. I brought friends and family and asked for a swim out room near the quiet pool as my upgrade but was denied.
All of the food was very good. The staff was excellent. My reservation was messed up at the hibachi restaurant, and they rescheduled my party. They said i would get a complimentary bottle of wine but charged me for it anyway. I brought friends and family and asked for a swim out room near the quiet pool as my upgrade but was denied.
8
Julissa
6 oct 2025
·
Se alojó 4 noches
The food wasn’t great very bland or over all not tasty, the pool events were boring and dj playlist were outdated. Recommended to invest in darker chair covers, the white ones are very stained and unappealing. Room service was horrid, the pizza might as well be a pita bread pizza to sell the part, the burger must have been everything but beef.
The food wasn’t great very bland or over all not tasty, the pool events were boring and dj playlist were outdated. Recommended to invest in darker chair covers, the white ones are very stained and unappealing. Room service was horrid, the pizza might as well be a pita bread pizza to sell the part, the burger must have been everything but beef.
8
John
13 oct 2025
·
Se alojó 5 noches
Rooms were clean and the food was great, my only thing to complain about is all of the restaurants aren’t open. One is closed for the season and the others rotate which is open. The main issue here is that it is Competitive to get a reservation so they basically con you by forcing you to buy a bottle of wine to be able to make a reservation and eat.
Rooms were clean and the food was great, my only thing to complain about is all of the restaurants aren’t open. One is closed for the season and the others rotate which is open. The main issue here is that it is Competitive to get a reservation so they basically con you by forcing you to buy a bottle of wine to be able to make a reservation and eat.
10
Lynn
20 nov 2025
·
Se alojó 7 noches
From start to finish our stay was fantastico! Good food great tempanyaki, good service . First class experiences at the shows and clubs and a lovely beach.
From start to finish our stay was fantastico! Good food great tempanyaki, good service . First class experiences at the shows and clubs and a lovely beach.
6
Heather
3 nov 2025
·
Se alojó 8 noches
Hotel needs upgrades. Lots of cosmetic issues. Buffet was not great and not all restaurants are always open which makes eating dinner in an all-inclusive difficult. Bars were great and so was staff. Entertainment was good. We had access to 2 other resorts but our resort didn't provide us any information on the other resorts. Online it 8s advertised that they have top shelf liquor but the best vodka they had was absolute. To me that is not top shelf. For beer you had one option. No other beer available. Probably wouldn't do an all inclusive again.
Hotel needs upgrades. Lots of cosmetic issues. Buffet was not great and not all restaurants are always open which makes eating dinner in an all-inclusive difficult. Bars were great and so was staff. Entertainment was good. We had access to 2 other resorts but our resort didn't provide us any information on the other resorts. Online it 8s advertised that they have top shelf liquor but the best vodka they had was absolute. To me that is not top shelf. For beer you had one option. No other beer available. Probably wouldn't do an all inclusive again.
10
Albert Matthew
17 ago 2025
·
Se alojó 3 noches
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
10
Christopher G
24 nov 2025
·
Se alojó 7 noches
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Claudia
22 sept 2025
·
Se alojó 9 noches
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
6
Melissa Ann
11 sept 2025
·
Se alojó 7 noches
The room was clean and nicely decorated. Maid service was inconsistent. Sometimes there were new towels and sometimes not. The food was horrible. Nothing to eat during the day unless you wanted to go to the buffet. The drinks were awful. There were only two restaurants open at a time. The gentleman at the concierge was rude and acted as if he was inconvenienced if I asked a question. Shows/ music was only offered late in the evening. Other than that there were no activities other than the pool.
The room was clean and nicely decorated. Maid service was inconsistent. Sometimes there were new towels and sometimes not. The food was horrible. Nothing to eat during the day unless you wanted to go to the buffet. The drinks were awful. There were only two restaurants open at a time. The gentleman at the concierge was rude and acted as if he was inconvenienced if I asked a question. Shows/ music was only offered late in the evening. Other than that there were no activities other than the pool.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
ARACELI
29 sept 2026
·
Se alojó 1 noche
Es la primera vez de visitar este hotel. El personal es extremadamente amable. La comida deliciosa, pero la habitación no nos gustó, creo que nos dieron una habitación vieja, con colchones viejos, muy incómodos, vencidos. Uno se escapa un fin de semana para descansar y no para regresar adoloridos de la espalda. Lo que nos sorprendió fue que nos hicieron un upgrade, solo pensamos cómo estaría la habitación estándar que nos iban a dar, de menor calidad. Probablemente regresemos por el personal que fue muy amable y la comida deliciosa.
Es la primera vez de visitar este hotel. El personal es extremadamente amable. La comida deliciosa, pero la habitación no nos gustó, creo que nos dieron una habitación vieja, con colchones viejos, muy incómodos, vencidos. Uno se escapa un fin de semana para descansar y no para regresar adoloridos de la espalda. Lo que nos sorprendió fue que nos hicieron un upgrade, solo pensamos cómo estaría la habitación estándar que nos iban a dar, de menor calidad. Probablemente regresemos por el personal que fue muy amable y la comida deliciosa.
8
Alma
27 sept 2026
·
Se alojó 2 noches
Atención de los barmans mas amables por favor
Atención de los barmans mas amables por favor
6
JOSE EUGENIO
17 ago 2026
·
Se alojó 1 noche
Habitación con inmobiliario viejo, cama que se hunde, sofá cama viejo y mal armado, silla de la terraza rota, Tina de hidromasaje Sucia, con marcas de uso anteriores, paredes con clavos a la vista, imagino tenian un cuadro colgsdo anteriormente, hab 5253. La comida del buffet bastante modesta, comida del Restaurante Rodeo deliciosa, animación excelente!!!
Habitación con inmobiliario viejo, cama que se hunde, sofá cama viejo y mal armado, silla de la terraza rota, Tina de hidromasaje Sucia, con marcas de uso anteriores, paredes con clavos a la vista, imagino tenian un cuadro colgsdo anteriormente, hab 5253. La comida del buffet bastante modesta, comida del Restaurante Rodeo deliciosa, animación excelente!!!
10
Rosa
4 jul 2026
·
Se alojó 5 noches
Todos muy atentos Muy limpio todo Muy recomendable Gracias
Todos muy atentos Muy limpio todo Muy recomendable Gracias
10
Georgina Salas
1 jul 2026
·
Se alojó 5 noches
Habitación limpia sin embargo las camas un poco aguadas , servicio de restaurantes excelente y albercas muy limpias , el spa bonito aunque un poco descuidado el área de vapor
Habitación limpia sin embargo las camas un poco aguadas , servicio de restaurantes excelente y albercas muy limpias , el spa bonito aunque un poco descuidado el área de vapor
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Playa del Carmen?
¿Cuál es el precio habitual de las habitaciones en este hotel?
En los próximos 60–90 días, las tarifas de las habitaciones en Platinum Yucatan Princess Adults Only - All Inclusive en Playa del Carmen suelen rondar los 323 US$ por noche para dos personas, con un rango de precios de 211 US$ a 1577 US$ en las fechas de mayor demanda.
¿Cuándo es el mejor momento para visitar esta propiedad con menos gente?
El Platinum Yucatan Princess Adults Only - All Inclusive en Playa del Carmen está más concurrido en enero y más tranquilo en julio, con una caída brusca de la demanda después de julio hacia principios de otoño. Si prefiere menos multitudes y un acceso más fácil a las instalaciones del hotel, planee una estancia en julio o agosto.
¿Qué mes tiene las tarifas de habitación más bajas aquí?
Septiembre es el mes más barato para alojarse en el Platinum Yucatan Princess Adults Only - All Inclusive en Playa del Carmen, con un promedio de 191 US$ por noche; diciembre es el mes más caro a 1211 US$. Los precios más bajos de septiembre se dan a pesar de que julio es el mes más tranquilo en cuanto a multitudes.
¿Qué atracciones y tipos de viajeros se adaptan a este hotel?
Ubicado en Quintana Roo, el Platinum Yucatan Princess Adults Only - All Inclusive en Playa del Carmen está cerca de Playa Xcalacoco, Playa Punta Esmeralda y Gran Coyote Golf, lo que lo hace ideal para parejas y grupos que buscan tiempo en la playa, golf y relajación en el spa.
¿Cómo ha variado el precio por noche en Platinum Yucatan Princess Adults Only - All Inclusive en Playa del Carmen en comparación con el de las últimas semanas?
El precio actual en Platinum Yucatan Princess Adults Only - All Inclusive en Playa del Carmen es de 179 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 10 % de su media de 190 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 181 US$ y 238 US$.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-31: 304.587881211853USD
- 2026-11-01: 207.70579780654907USD
- 2026-11-02: 207.70579780654907USD
- 2026-11-03: 207.70579780654907USD
- 2026-11-04: 207.5279517425537USD
- 2026-11-05: 207.70579780654907USD
- 2026-11-06: 295.1760015991211USD
- 2026-11-07: 295.1760015991211USD
- 2026-11-08: 214.33120025863647USD
- 2026-11-09: 254.64172726135254USD
- 2026-11-10: 207.70579780654907USD
- 2026-11-11: 214.33120025863647USD
- 2026-11-12: 216.37999306793213USD
- 2026-11-13: 295.1760015991211USD
- 2026-11-14: 370.19918540344236USD
- 2026-11-15: 370.46827006988525USD
- 2026-11-16: 295.1760015991211USD
- 2026-11-17: 220.97806659622194USD
- 2026-11-18: 207.70579780654907USD
- 2026-11-19: 221.2699993637085USD
- 2026-11-20: 370.19918540344236USD
- 2026-11-21: 295.1760015991211USD
- 2026-11-22: 232.210121295166USD
- 2026-11-23: 207.70579780654907USD
- 2026-11-24: 207.70579780654907USD
- 2026-11-25: 213.2579718055725USD
- 2026-11-26: 213.2579718055725USD
- 2026-11-27: 295.1760015991211USD
- 2026-11-28: 295.1760015991211USD
- 2026-11-29: 207.70579780654907USD
- 2026-11-30: 207.70579780654907USD
- 2026-12-01: 210.70368398590088USD
- 2026-12-02: 210.70368398590088USD
- 2026-12-03: 232.210121295166USD
- 2026-12-04: 295.1760015991211USD
- 2026-12-05: 295.1760015991211USD
- 2026-12-06: 210.70368398590088USD
- 2026-12-07: 210.70368398590088USD
- 2026-12-08: 210.70368398590088USD
- 2026-12-09: 210.70368398590088USD
- 2026-12-10: 210.70368398590088USD
- 2026-12-11: 295.1760015991211USD
- 2026-12-12: 295.1760015991211USD
- 2026-12-13: 210.70368398590088USD
- 2026-12-14: 210.70368398590088USD
- 2026-12-15: 210.70368398590088USD
- 2026-12-16: 210.70368398590088USD
- 2026-12-17: 210.70368398590088USD
- 2026-12-18: 295.1760015991211USD
- 2026-12-19: 295.1760015991211USD
- 2026-12-20: 210.70368398590088USD
- 2026-12-21: 210.70368398590088USD
- 2026-12-22: 232.210121295166USD
- 2026-12-23: 894.6048358917236USD
- 2026-12-24: 895.7247858917236USD
- 2026-12-25: 895.7247858917236USD
- 2026-12-26: 895.3614036773681USD
- 2026-12-27: 1535.216304248047USD
- 2026-12-28: 1533.1199525268555USD
- 2026-12-29: 1323.545754248047USD
- 2026-12-30: 1321.3858311462402USD
- 2026-12-31: 1277.627804248047USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. No se permite hacer ruido en el alojamiento de 20:00 a 09:00. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- En los restaurantes de este alojamiento se exige un vestuario apropiado.
- La cena de gala Nochebuena tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 24 de diciembre.
- La cena de gala de Nochevieja tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 31 de diciembre.
- La cena de gala de Año Nuevo tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 1 de enero.
- No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- Es posible realizar el registro de entrada sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pistas de tenis
Jardín
Campo de golf (cercano)
Playa (cercana)
Karaoke
Billares
Piscina al aire libre
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Desayuno en la habitación
Solo para adultos
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito