Orchid House Tulum Jungle
US$ 102
/ noite
Média para novembro
Preços para Orchid House Tulum Jungle
Selecione datas para ver preços e disponibilidade
US$ 102
/ noite
Média para novembro
Média de preços por mês
Em Orchid House Tulum Jungle, a diária custa em média US$ 84 no mês mais barato (junho) e US$ 165 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 165 |
| fevereiro | US$ 146 |
| março | US$ 135 |
| abril | US$ 130 |
| maio | US$ 120 |
| junho | US$ 84 |
| julho | US$ 96 |
| agosto | US$ 101 |
| setembro | US$ 98 |
| outubro | US$ 99 |
| novembro | US$ 102 |
| dezembro | US$ 136 |
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nov. · US$ 102
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Mais caro: janeiro (aprox. US$ 165)
Mais barato: junho (aprox. US$ 84)
Sobre esta propriedade
Passe um dia agradável na praia particular ou desfrute de outras instalações recreativas, incluindo aluguel de bicicletas. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e serviços de casamento. É fácil ir à pr...
Comodidades
Passe um dia agradável na praia particular ou desfrute de outras instalações recreativas, incluindo aluguel de bicicletas. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e serviços de casamento. É fácil ir à praia com nosso traslado (sobretaxa).
Comodidades
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, armazenamento para bagagem e um cofre na recepção do hotel. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento limitado no local.
Jantar
Saboreie uma deliciosa refeição no um restaurante ou hospede-se no local e aproveite o serviço de quarto (horário limitado) deste hotel. Feche o dia com uma bebida refrescante em um bar/lounge, um bar na praia ou um bar ao lado da piscina. Há café da manhã continental disponível diariamente, entre 7h30 e 11h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 10 quartos com frigobares. A propriedade oferece Wi-Fi de cortesia para navegar na web. Banheiros apresentam chuveiros com chuveiros com efeito de chuva e secadores de cabelo. As comodidades incluem cofres e cafeteiras/chaleiras. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.
Localização
Em Tulum (na área de Zama), Orchid House Tulum Jungle está a 4 minutos de carro de Parque Nacional de Tulum e a 7 minutos de Ruínas Maias de Tulum. Este hotel de luxo fica a 5,1 km de Playa Paraíso e a 6,8 km de Gran Cenote.
Lugares próximos
Parque Jaguar(0.7 milhas)
Centro de Estilo de Vida Hunab(0.8 milhas)
Parque Dos Aguas(0.9 milhas)
Hospital de Tulum(1.2 milhas)
Entrada do Parque Jaguar(1.7 milhas)
Mirante Jaguar Tulum(1.8 milhas)
Parque Nacional de Tulum(1.8 milhas)
Caminhada de Arte Holistika(1.9 milhas)
SFER IK(2.3 milhas)
Torre de Tulum(2.3 milhas)
Cenote Calavera(2.3 milhas)
Praia pública Las Palmas(2.7 milhas)
Ruínas Maias de Tulum(2.9 milhas)
Praia de Tulum(3 milhas)
Casa do Cenote(3 milhas)
Aeroporto Int. Tulum (TQO)(25.8 milhas)
Aeroporto Internacional de Cancún (CUN)(74.4 milhas)
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Balcão de turismo
Lavagem a seco
Localização
Aldea Zama Calle Kinich Na, Zamá, Tulum, Tulum, Estado de Quintana Roo, México
Parque Jaguar (0.7 milhas)
Centro de Estilo de Vida Hunab (0.8 milhas)
Parque Dos Aguas (0.9 milhas)
Hospital de Tulum (1.2 milhas)
Entrada do Parque Jaguar (1.7 milhas)
Mirante Jaguar Tulum (1.8 milhas)
Opções de quarto
8
Quarto luxo, vista para o jardim
Detalhes do quarto
2 Camas De Casal
Acomoda 2
323 ft²
Área de refeição separadaAr condicionadoWi-Fi (gratuito)Banheiro privativo
26
Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)
Detalhes do quarto
1 Cama King
e 4× Camas De Casal
Acomoda 8
2583 ft²
VarandaÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)CozinhaPiscina de mergulho
14
Garden Suite w/private bathtub
Detalhes do quarto
1 Cama King
Acomoda 2
323 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativoPátioPiscina de mergulho
10
Orchid Suite
Detalhes do quarto
1 Cama King
Acomoda 2
377 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
7
Quarto casal luxo
Detalhes do quarto
1 Cama Queen
Acomoda 2
312 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
14
Master Luxury Suite w/private bathtub 2nd Floor
Detalhes do quarto
1 Cama King
e 2 Camas De Solteiro
Acomoda 4
377 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativoPiscina de mergulho
12
Jungle Suite w/private bathtub
Detalhes do quarto
1 Cama King
Acomoda 2
323 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativoPiscina de mergulho
31
Vila família, 4 quartos (Casa Xelva, private pool and jacuzzi)
Detalhes do quarto
6× Camas King
2691 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Orchid House Tulum Jungle
8.8
Fabuloso
Com base em 566 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Orchid House Tulum Jungle, os hóspedes elogiam consistentemente o ambiente exuberante da selva, a bela arquitetura, a atmosfera tranquila e a equipe acolhedora, ao mesmo tempo em que observam desvantagens como a distância da praia, a conexão Wi-Fi instável e taxas extras que podem somar.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Orchid House Tulum Jungle, os hóspedes elogiam consistentemente o ambiente exuberante da selva, a bela arquitetura, a atmosfera tranquila e a equipe acolhedora, ao mesmo tempo em que observam desvantagens como a distância da praia, a conexão Wi-Fi instável e taxas extras que podem somar.
Muitos apreciam as piscinas aquecidas, o bar molhado e o restaurante no local, além do acesso a um clube de praia parceiro. Os quartos se assemelham a casas na árvore na selva, com camas confortáveis, chuveiros espaçosos e banheiras ao ar livre, embora alguns relatem lençóis manchados, cheiro de umidade, móveis desatualizados, problemas com as fechaduras das portas ou interrupções breves no fornecimento de água. A localização é tranquila e segura, com lojas e cafés próximos em Aldea Zama. Espere uma estadia tranquila e com design inovador, em contato com a natureza, conforto e algumas peculiaridades.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Os hóspedes destacam as piscinas aquecidas com bar molhado, o restaurante no local e o acesso a um clube de praia parceiro, além de toques práticos como aluguel de bicicletas e estacionamento gratuito. Pequenos contratempos ocasionais incluem interrupções no fornecimento de água ou ar condicionado e algumas obras de construção ou manutenção em andamento.
Avaliações dos hóspedes relacionadas
8
Johnny
15 de dez. de 2022
·
Hospedou-se por 3 noites
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 de ago. de 2025
·
Hospedou-se por 4 noites
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
10
Jarred
11 de jun. de 2025
·
Hospedou-se por 4 noites
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
10
Ingrid
18 de mai. de 2024
·
Hospedou-se por 7 noites
Beautiful hotel in the jungle! You could rent scooters and bikes. Loved the vibe ans the fact you could use the sister hotel’s Beach Club for free. The staff is very helpful.
Beautiful hotel in the jungle! You could rent scooters and bikes. Loved the vibe ans the fact you could use the sister hotel’s Beach Club for free. The staff is very helpful.
10
Cindy
4 de mai. de 2025
·
Hospedou-se por 3 noites
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
10
Carolyn
2 de mai. de 2025
·
Hospedou-se por 2 noites
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
10
Deborah
7 de fev. de 2024
·
Hospedou-se por 3 noites
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
8
Carlos
18 de fev. de 2022
·
Hospedou-se por 1 noite
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
6
Michelle
27 de mar. de 2025
·
Hospedou-se por 3 noites
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
8
Jesus
20 de ago. de 2024
·
Hospedou-se por 3 noites
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos descrevem o hotel e as áreas comuns como muito limpos, mas várias avaliações mencionam lençóis ou toalhas manchados, teias de aranha empoeiradas, banheiras ao ar livre sujas e cheiro de umidade ou mofo. A limpeza geral parece inconsistente entre os quartos e as estadias.
Avaliações dos hóspedes relacionadas
10
Neil
17 de abr. de 2025
·
Hospedou-se por 3 noites
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
8
Johnny
15 de dez. de 2022
·
Hospedou-se por 3 noites
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 de ago. de 2025
·
Hospedou-se por 4 noites
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
8
Rameen
2 de jan. de 2025
·
Hospedou-se por 7 noites
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
10
Jeanette Mildred
18 de set. de 2023
·
Hospedou-se por 2 noites
Very beautiful property. Loved all the plants. Very clean and friendly staff.
Very beautiful property. Loved all the plants. Very clean and friendly staff.
4
Peter
3 de abr. de 2024
·
Hospedou-se por 2 noites
This was meant to be a birthday treat but certainly didn’t feel like it due to how inattentive the concierge was or how poor the amenities were for a “5 star hotel” (seems like a self appointed rating if I’m honest). We arrived to two large mosquitos in the room which we had to hunt down, and a dirty tub which we paid extra for and never got to use in the end. We didn’t notice how dirty the tub was until we tried to use it, so when we asked to get cleaned in a specific time, they failed to send someone whilst we were offsite so we could take advantage of it when we arrived back. (We couldn’t empty it ourselves and relied on the hotel staff to do it for us) Whilst cleaning the tub, it didn’t have a simple drain but required the use of a noisy pump to remove the water which inevitably broke & tripped the electricity of the entire hotel breaking the AC in the room… by this point we gave up waiting and had left to go to the beach as we were wasting our time with in this hotel that is in need of some serious refinement to get anywhere near 5 stars. When I highlighted this at check out, the hostess was largely unsympathetic and only interested in taking payment for the small elements of the mini bar we used (the coffee pods which every other hotel give for free were chargeable by the way!). And if she really wanted to make up for our less than favourable experience, could have comped the beer, single chocolate and two coffee pods that we used as a way to make it up to us.
This was meant to be a birthday treat but certainly didn’t feel like it due to how inattentive the concierge was or how poor the amenities were for a “5 star hotel” (seems like a self appointed rating if I’m honest). We arrived to two large mosquitos in the room which we had to hunt down, and a dirty tub which we paid extra for and never got to use in the end. We didn’t notice how dirty the tub was until we tried to use it, so when we asked to get cleaned in a specific time, they failed to send someone whilst we were offsite so we could take advantage of it when we arrived back. (We couldn’t empty it ourselves and relied on the hotel staff to do it for us) Whilst cleaning the tub, it didn’t have a simple drain but required the use of a noisy pump to remove the water which inevitably broke & tripped the electricity of the entire hotel breaking the AC in the room… by this point we gave up waiting and had left to go to the beach as we were wasting our time with in this hotel that is in need of some serious refinement to get anywhere near 5 stars. When I highlighted this at check out, the hostess was largely unsympathetic and only interested in taking payment for the small elements of the mini bar we used (the coffee pods which every other hotel give for free were chargeable by the way!). And if she really wanted to make up for our less than favourable experience, could have comped the beer, single chocolate and two coffee pods that we used as a way to make it up to us.
10
Alicia carolina
5 de ago. de 2024
·
Hospedou-se por 2 noites
Increiblemente limpió y te sientes en un ambiente muy tranquilo y relajado. Envuelto en la selva y con todos los servicios. Las albercas increibles con agua templada. Definitivamente regresare.
Increiblemente limpió y te sientes en un ambiente muy tranquilo y relajado. Envuelto en la selva y con todos los servicios. Las albercas increibles con agua templada. Definitivamente regresare.
6
Michelle
27 de mar. de 2025
·
Hospedou-se por 3 noites
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
10
Cindy
16 de mai. de 2024
·
Hospedou-se por 4 noites
Clean, friendly staff, beautiful!
Clean, friendly staff, beautiful!
8
Ayleen
13 de mai. de 2024
·
Hospedou-se por 5 noites
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos inspirados na natureza se assemelham a casas na árvore na selva, com camas confortáveis, chuveiros espaçosos e banheiras ao ar livre ou pequenas piscinas, oferecendo privacidade e tranquilidade. Alguns hóspedes relataram móveis desatualizados, temperatura do chuveiro travada, umidade, problemas com as fechaduras das portas ou interrupções breves no fornecimento de água, e a conexão Wi-Fi pode ser instável.
Avaliações dos hóspedes relacionadas
10
Neil
17 de abr. de 2025
·
Hospedou-se por 3 noites
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
10
Jackie
15 de jul. de 2024
·
Hospedou-se por 4 noites
This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.
This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.
8
Johnny
15 de dez. de 2022
·
Hospedou-se por 3 noites
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 de ago. de 2025
·
Hospedou-se por 4 noites
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
8
Paula
4 de mar. de 2024
·
Hospedou-se por 5 noites
We had a fantastic time at the Orchid Jungle. It's a stunning and unique hotel that we really enjoyed. However we were a little disappointed with the quality of the room, old taps and sinks and shower, the room felt a little tired. It was clean though just needs a little bit of updating! The price was fair! It's located in the new area of Tulum, which is very safe but at the time that we were there the area was under construction and a little hard to navigate (no street lights etc) and incredibly expensive restaurants. We'd recommend to go to the downtown area for food. What was amazing though was that you get free access to the Orchid Beach House which was stunning! Overall a solid four stars, we would come back!!! Thank you for a wonderful time. The staff is also very sweet and helpful.
We had a fantastic time at the Orchid Jungle. It's a stunning and unique hotel that we really enjoyed. However we were a little disappointed with the quality of the room, old taps and sinks and shower, the room felt a little tired. It was clean though just needs a little bit of updating! The price was fair! It's located in the new area of Tulum, which is very safe but at the time that we were there the area was under construction and a little hard to navigate (no street lights etc) and incredibly expensive restaurants. We'd recommend to go to the downtown area for food. What was amazing though was that you get free access to the Orchid Beach House which was stunning! Overall a solid four stars, we would come back!!! Thank you for a wonderful time. The staff is also very sweet and helpful.
10
Paul
14 de mai. de 2024
·
Hospedou-se por 1 noite
Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.
Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.
10
Jimmy
15 de dez. de 2021
·
Hospedou-se por 3 noites
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
8
Rameen
2 de jan. de 2025
·
Hospedou-se por 7 noites
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
10
Sarra
24 de nov. de 2025
·
Hospedou-se por 6 noites
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
10
Deborah
7 de fev. de 2024
·
Hospedou-se por 3 noites
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é amplamente elogiada por ser atenciosa, prestativa e útil com o check-in, recomendações e logística. Uma minoria relatou interações lentas ou pouco empáticas na recepção e confusão ou frustração com taxas extras ou gorjetas.
Avaliações dos hóspedes relacionadas
8
Ahmad
17 de nov. de 2025
·
Hospedou-se por 5 noites
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
10
Terrance
30 de mai. de 2025
·
Hospedou-se por 3 noites
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
10
Jessica
21 de fev. de 2025
·
Hospedou-se por 2 noites
BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
10
Zlatka
21 de set. de 2023
·
Hospedou-se por 1 noite
The Hotel was very beautiful and clean, we were already staying at a hotel but decided to book one night at Orchid House to relax with an extra vibe. And it had the most beautiful and relaxing vibe, I believe the hotel has only 12 rooms, which made it even better and very quiet. It felt as if we were the only ones there in the middle of the jungle. The check in was very professional and welcoming, we were served with drinks the moment we set down to check in. Staff was very nice and answered any questions we had! After check in was completed we were taken to our room and shown all the room functions. Even tho it was only one night but it made us feel so comfortable and relaxed! Because we had to rush the next morning and couldn’t stay for Brunch they still took us up too to the Nest and allowed us to take photos. Check out was just as professional and kind as check in. The staff was super kind and friendly. Would highly recommend this place and stay there again! Love 💙
The Hotel was very beautiful and clean, we were already staying at a hotel but decided to book one night at Orchid House to relax with an extra vibe. And it had the most beautiful and relaxing vibe, I believe the hotel has only 12 rooms, which made it even better and very quiet. It felt as if we were the only ones there in the middle of the jungle. The check in was very professional and welcoming, we were served with drinks the moment we set down to check in. Staff was very nice and answered any questions we had! After check in was completed we were taken to our room and shown all the room functions. Even tho it was only one night but it made us feel so comfortable and relaxed! Because we had to rush the next morning and couldn’t stay for Brunch they still took us up too to the Nest and allowed us to take photos. Check out was just as professional and kind as check in. The staff was super kind and friendly. Would highly recommend this place and stay there again! Love 💙
10
Jasmine
3 de jul. de 2024
·
Hospedou-se por 1 noite
The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!
The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!
10
Cindy
4 de mai. de 2025
·
Hospedou-se por 3 noites
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
6
Jessica
25 de fev. de 2025
·
Hospedou-se por 1 noite
The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
8
Jesus
20 de ago. de 2024
·
Hospedou-se por 3 noites
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
2
Christopher
31 de jul. de 2024
·
Hospedou-se por 2 noites
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
10
Rachel
21 de jun. de 2024
·
Hospedou-se por 5 noites
We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!
We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado em Aldea Zama, uma área tranquila e segura, perto de mercados e cafés; uma boa base para uma estadia relaxante. Chegar à praia ou à Zona Hoteleira geralmente exige bicicleta, carro ou táxi, e alguns acharam os táxis caros.
Avaliações dos hóspedes relacionadas
10
Irina
9 de abr. de 2025
·
Hospedou-se por 4 noites
Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
10
Jimmy
15 de dez. de 2021
·
Hospedou-se por 3 noites
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
10
Yuliya
12 de fev. de 2024
·
Hospedou-se por 3 noites
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
8
Francine
3 de jun. de 2024
·
Hospedou-se por 5 noites
Too far from beaches. Taxi service in area too expensive.
Too far from beaches. Taxi service in area too expensive.
10
Aditi
21 de fev. de 2024
·
Hospedou-se por 2 noites
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
10
Cindy
4 de mai. de 2025
·
Hospedou-se por 3 noites
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
10
Sarra
24 de nov. de 2025
·
Hospedou-se por 6 noites
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
6
Michelle
27 de mar. de 2025
·
Hospedou-se por 3 noites
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
8
Jesus
20 de ago. de 2024
·
Hospedou-se por 3 noites
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
8
Ayleen
13 de mai. de 2024
·
Hospedou-se por 5 noites
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O restaurante e o bar da piscina recebem muitos elogios pela comida saborosa e ótimas bebidas; o café da manhã continental é apreciado, mas leve. Alguns hóspedes sentiram que os preços e os complementos eram altos ou confusos.
Avaliações dos hóspedes relacionadas
8
chris
28 de jan. de 2024
·
Hospedou-se por 5 noites
Loved everything except the $extras! two drinks from the bar(two for ones!), two water bottles, and the coffee cost us almost $100 bucks US. It's the little things, you were afraid to use the shampoo because you might be charged.We set everything aside in the room that they could have added and didn't use it! a general store around the corner saved us many bucks!
Loved everything except the $extras! two drinks from the bar(two for ones!), two water bottles, and the coffee cost us almost $100 bucks US. It's the little things, you were afraid to use the shampoo because you might be charged.We set everything aside in the room that they could have added and didn't use it! a general store around the corner saved us many bucks!
10
Nazim
4 de mai. de 2025
·
Hospedou-se por 3 noites
Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
10
Jarred
11 de jun. de 2025
·
Hospedou-se por 4 noites
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
10
Yuliya
12 de fev. de 2024
·
Hospedou-se por 3 noites
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
10
Aditi
21 de fev. de 2024
·
Hospedou-se por 2 noites
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
10
colleen
18 de abr. de 2024
·
Hospedou-se por 3 noites
the property is beautiful. the customer service of employees was so friendly and helpful from dinner @ the restaurant to the front desk. it feels like your own private oasis. the neighborhood is cute and has many food options. I also liked it was between the beach and city center so easy to navigate. TV has streaming options. the best wws one or the most comfortable hotel beds i’ve ever been in I wish I could take it home with with me!! Such a peaceful vibe and a special shout ou to Jimenia and Alejandro for exceptional service during my stay.
the property is beautiful. the customer service of employees was so friendly and helpful from dinner @ the restaurant to the front desk. it feels like your own private oasis. the neighborhood is cute and has many food options. I also liked it was between the beach and city center so easy to navigate. TV has streaming options. the best wws one or the most comfortable hotel beds i’ve ever been in I wish I could take it home with with me!! Such a peaceful vibe and a special shout ou to Jimenia and Alejandro for exceptional service during my stay.
10
Dominic
20 de mar. de 2022
·
Hospedou-se por 1 noite
We absolutely loved our stay at Orchid House. The architectural design of the hotel was amazing incorporating its natural surroundings into the design. A hidden paradise nestled amongst the trees. The pool bar on the first floor was was an experience in itself and the staff at the hotel were really friendly and helpful. The food was outstanding in both presentation and taste. We wouldn't hesitate to visit Orchid House again.
We absolutely loved our stay at Orchid House. The architectural design of the hotel was amazing incorporating its natural surroundings into the design. A hidden paradise nestled amongst the trees. The pool bar on the first floor was was an experience in itself and the staff at the hotel were really friendly and helpful. The food was outstanding in both presentation and taste. We wouldn't hesitate to visit Orchid House again.
10
Sarra
24 de nov. de 2025
·
Hospedou-se por 6 noites
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
10
Deborah
7 de fev. de 2024
·
Hospedou-se por 3 noites
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
10
LORENA
19 de fev. de 2024
·
Hospedou-se por 1 noite
The service has no comparison to other places we’ve been at. Employees seem to love the jobs. We got a room that looks like the gut of a whale. Unbelievable!!!!! The DESING of the place and food are just WOW!!!
The service has no comparison to other places we’ve been at. Employees seem to love the jobs. We got a room that looks like the gut of a whale. Unbelievable!!!!! The DESING of the place and food are just WOW!!!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
William
13 de mar. de 2023
·
Hospedou-se por 4 noites
Very relaxing environment. Felt like it was raining every day when I woke up because of the waterfall in the downstairs pool. Very friendly staff. Close to all we needed.
Very relaxing environment. Felt like it was raining every day when I woke up because of the waterfall in the downstairs pool. Very friendly staff. Close to all we needed.
10
Andrea
21 de fev. de 2023
·
Hospedou-se por 2 noites
The experience of stepping into the hotel was like walking into a jungle, but with all of the comforts of home. Every space was thoughtfully crafted, the staff were very kind and helpful, and our stay was perfectly relaxing.
The experience of stepping into the hotel was like walking into a jungle, but with all of the comforts of home. Every space was thoughtfully crafted, the staff were very kind and helpful, and our stay was perfectly relaxing.
8
Carlos
18 de fev. de 2022
·
Hospedou-se por 1 noite
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
10
saghi
9 de fev. de 2022
·
Hospedou-se por 3 noites
We loved our stay at Orchid house. There was a problem with a booking ( hotels.com ‘s fault) but the staff handled it for us. The hotel itself is beautiful with an amazing jungle vibe. The staff specifically our bartender were extremely nice. We had the room with a tub in the balcony and it was really nice. I would definitely recommend if you are looking for a great romantic stay.
We loved our stay at Orchid house. There was a problem with a booking ( hotels.com ‘s fault) but the staff handled it for us. The hotel itself is beautiful with an amazing jungle vibe. The staff specifically our bartender were extremely nice. We had the room with a tub in the balcony and it was really nice. I would definitely recommend if you are looking for a great romantic stay.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
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dezembro 2026
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Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-01: NO DATA
- 2026-11-02: 197.04040160751345USD
- 2026-11-03: 197.04040160751345USD
- 2026-11-04: 342.12929472045903USD
- 2026-11-05: 342.12929472045903USD
- 2026-11-06: 342.12929472045903USD
- 2026-11-07: 197.20568816223147USD
- 2026-11-08: 342.12929472045903USD
- 2026-11-09: 342.12929472045903USD
- 2026-11-10: 342.12929472045903USD
- 2026-11-11: 342.12929472045903USD
- 2026-11-12: 342.12929472045903USD
- 2026-11-13: 342.12929472045903USD
- 2026-11-14: 342.12929472045903USD
- 2026-11-15: 342.12929472045903USD
- 2026-11-16: 342.12929472045903USD
- 2026-11-17: 342.12929472045903USD
- 2026-11-18: 342.12929472045903USD
- 2026-11-19: 342.12929472045903USD
- 2026-11-20: 342.12929472045903USD
- 2026-11-21: 342.12929472045903USD
- 2026-11-22: 342.12929472045903USD
- 2026-11-23: 342.12929472045903USD
- 2026-11-24: 342.12929472045903USD
- 2026-11-25: 342.12929472045903USD
- 2026-11-26: 342.12929472045903USD
- 2026-11-27: 342.12929472045903USD
- 2026-11-28: 342.12929472045903USD
- 2026-11-29: 375.21380601501465USD
- 2026-11-30: 375.21380601501465USD
- 2026-12-01: 375.21380601501465USD
- 2026-12-02: 375.21380601501465USD
- 2026-12-03: 375.21380601501465USD
- 2026-12-04: 375.21380601501465USD
- 2026-12-05: 375.21380601501465USD
- 2026-12-06: 342.12929472045903USD
- 2026-12-07: 342.12929472045903USD
- 2026-12-08: 342.12929472045903USD
- 2026-12-09: 342.12929472045903USD
- 2026-12-10: 342.12929472045903USD
- 2026-12-11: 342.12929472045903USD
- 2026-12-12: 342.12929472045903USD
- 2026-12-13: 190.4917291736603USD
- 2026-12-14: 342.12929472045903USD
- 2026-12-15: 342.12929472045903USD
- 2026-12-16: 342.12929472045903USD
- 2026-12-17: 342.12929472045903USD
- 2026-12-18: 342.12929472045903USD
- 2026-12-19: 342.12929472045903USD
- 2026-12-20: 342.12929472045903USD
- 2026-12-21: 416.5479172172547USD
- 2026-12-22: 416.5479172172547USD
- 2026-12-23: 416.5479172172547USD
- 2026-12-24: 416.5479172172547USD
- 2026-12-25: 416.5479172172547USD
- 2026-12-26: 416.5479172172547USD
- 2026-12-27: 416.5479172172547USD
- 2026-12-28: 416.5479172172547USD
- 2026-12-29: 416.5479172172547USD
- 2026-12-30: 416.5479172172547USD
- 2026-12-31: 416.5479172172547USD
- 2027-01-01: 416.5479172172547USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A recepção abre todos os dias, entre 7h e 23h. Para organizar o check-in, entre em contato com a propriedade pelo menos 24 horas antes de sua chegada, usando as informações contidas na confirmação da reserva. Os hóspedes devem entrar em contato com a propriedade com antecedência para receber as instruções de check-in. A recepção tem um horário de funcionamento limitado. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Quartos com isolamento acústico não estão garantidos
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- Taxa de café da manhã continental: entre USD 30 e USD 60 para adultos, e entre USD 30 e USD 60 para crianças
- Taxa de traslado de/para o aeroporto: USD 240 por veículo (ida e volta, ocupação máxima de 4)
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Balcão de turismo
Lavagem a seco
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Massagem
Spa e centro de bem-estar
Bar junto à piscina
Área de piquenique/Mesas
Almoços embalados
Café da manhã no quarto
Quarto para alérgicos disponível
Snack Bar/Deli
Serviços
Balcão de turismo
Lavagem a seco
Serviços domésticos
Cofre
Aluguel de bicicletas
Check-in/check-out expresso
Lavanderia self-service
Concierge Services
Atividades
Piscina
Jardim
Mergulho
Pesca
Canoagem
Piscina externa
Música ao vivo
Bicycle Tour Information
Mobiliário de área externa
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraço
Estacionamento
Transporte de e para o aeroporto
Internet
Wi-fi grátis