Name: Mesón Santa Rosa Hotel
Address: Pasteur Sur 17, Querétaro, Estado de Querétaro, MX
Rating: 8.75

Opiniones de los huéspedes

En El Mesón de Santa Rosa, los huéspedes destacan la excelente ubicación en el centro histórico y las habitaciones amplias y llenas de encanto, pero también informan sobre ruidos frecuentes en el patio y en la calle, un servicio generalmente amable con algunas excepciones, y una limpieza y mantenimiento que pueden ser inconsistentes.

La propiedad colonial cuenta con un restaurante y bar con patio, además de una piscina; no hay ascensor y el estacionamiento es fuera de las instalaciones con un cargo adicional que varios huéspedes consideraron elevado. El desayuno y la cocina en el lugar reciben elogios por su calidad y ambiente, aunque algunos huéspedes experimentaron largas esperas o interacciones poco profesionales. Espere una estancia con ambiente en el corazón de la acción, ideal para viajeros que valoran el encanto histórico y la facilidad para ir a pie.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Propiedad histórica con un restaurante y bar con patio y una piscina; no hay ascensor. El estacionamiento es fuera de las instalaciones a través de un servicio de valet con un cargo adicional que varios consideraron elevado, y algunos informes señalan problemas con las instalaciones o el mantenimiento.

Reseñas de huéspedes relacionadas

10

José Luis Zenizo

14 ago 2023

·

Se alojó 1 noche

No tiene estacionamiento, solo con costo adicional

10

Savier

6 may 2024

·

Se alojó 2 noches

This hotel is in the center of Querétaro and is absolutely delightful! The rooms are absolutely huge amd comfortable. The pool is great ant the food , var amd restaurant even better! 10/10

10

Lisa

9 ago 2024

·

Se alojó 1 noche

We only stayed here for one night. It’s a gorgeous hotel that sits in the heart of the city. The staff was incredibly friendly and helpful. The downside of the stay was that the air conditioner did not work and it was extremely hot, And the bed and pillows were hard. It was my last night in Mexico before leaving the country it made for a horrible night sleep. It seemed like it could’ve been a five star hotel but with my experience I will probably not return here.

10

JESUS A

2 ago 2024

·

Se alojó 1 noche

Todo muy bien, la atención del personal , el hotel limpio . Lo único malo es que no tienen estacionamiento propio , te ofrecen el servicio pero con costo extra de $250.00 el estacionamiento que está como a ocho cuadras (eso fue lo que nos comentaron). Fue la única inconformidad.

8

Arturo

23 ago 2025

·

Se alojó 1 noche

Un hotel en el centro de la ciudad, acceso en calle principal, no cuenta con estacionamiento en el área, tiene costo adicional, construcción antigua pero muy conservada y muy bonita. Habitaciones amplias; muy limpias. No hay elevador. El servicio de los empleados es muy amable. Costo~calidad me parece adecuado. Si se recomienda y si volvería a hospedarme.

2

jose juan

31 dic 2025

·

Se alojó 1 noche

Sin agua caliente para bañarse Habitación arriba de un bar

6

Daniel

14 abr 2025

·

Se alojó 2 noches

This is a beautiful, historic property in the heart of Queretero, within walking distance of pretty much whatever you’d like to do. The staff was attentive and helpful for the most part. Unfortunately, my visit was marred by the failure of the water supply on my second night, which was not resolved by the time I checked out. I asked a couple of people at the front desk whether they would adjust my bill given the issue, but they were noncommittal at best. I understand that maintaining an old building can be a challenge, but the host should have been more willing to make up for the obvious inconvenience.

10

Harald

5 may 2025

·

Se alojó 2 noches

Ein wirklich besonderes und historisches Hotel mitten in der Altstadt von Queretaro. Die Zimmer sind sehr großzügig, es gibt einen wunderschönen Innenhof mit Restaurant, dazu einen kleinen Pool. Wirklich alles top!

8

Benjamin

13 abr 2025

·

Se alojó 2 noches

Todo excelente Solo el precio del estacionamiento es alto

8

Luis

5 oct 2025

·

Se alojó 1 noche

Bien en general se me hace el precio alto para lo que es más por el centro y el estacionamiento caro, porque cobran por noche , el check out muy temprano, para el lugar donde está y no te ofrecen opciones

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Limpieza

La retroalimentación sobre la limpieza es variada: si bien muchos mencionan habitaciones limpias, varios informan sobre baños o pisos sucios, ropa de cama vieja o manchada y plagas ocasionales. El servicio de limpieza a veces omitió el servicio o no reemplazó los artículos.

Reseñas de huéspedes relacionadas

4

Rodrigo

18 oct 2022

·

Se alojó 2 noches

There is no “Luxury” at this hotel. Bath tub was filthy. We had to change rooms in the middle of the night for our room was completely penetrated with gas paint. We complained and they stopped painting only to continue at night once we were asleep.

10

regina

17 oct 2024

·

Se alojó 2 noches

Muy buena atencion y muy bien ubicado. Las hab amplias comodas y limpias

10

LUIS ALBERTO

18 ene 2026

·

Se alojó 2 noches

MUY BUEN SERVICIO, HABITACION LIMPIA, MUY CONFORTABLE,

6

Patricia

1 nov 2025

·

Se alojó 3 noches

The location is excellent, it is located across from the main Plaza de Armas. The room was not cleaned well. We found two small bugs in the bathroom in the trash can, and one on the sink counter. I noticed that the floor wasn’t cleaned well until our final day. There was a plant in the room that had dropped leaves before we arrived and those same leaves were there when we left. We also had a negative experience in the dining area. While having breakfast there the capitan came to our table to see how everything was. During small conversation he made a very crude remark that surprised both my husband and I, we were offended at his choice of words. His attire did not look professional for his position. During our stay we asked for change to use for tipping housekeeping and waiters but they were unable to assist us. The floors showed heavy wear and tear with deep gouges and cupping. One other thing, there was no coffeemaker in the room. It has been typical and expected at a room at these prices for us in the past.

6

Mauricio

28 ene 2024

·

Se alojó 2 noches

El hotel está bonito pero tiene algunos detalles… El ruido en la madrugada y en la mañana es demasiado fuerte, no se puede descansar… Las almohadas están fatales y las sábanas estaban sucias!!

8

Arturo

23 ago 2025

·

Se alojó 1 noche

Un hotel en el centro de la ciudad, acceso en calle principal, no cuenta con estacionamiento en el área, tiene costo adicional, construcción antigua pero muy conservada y muy bonita. Habitaciones amplias; muy limpias. No hay elevador. El servicio de los empleados es muy amable. Costo~calidad me parece adecuado. Si se recomienda y si volvería a hospedarme.

6

MARIA

19 oct 2025

·

Se alojó 1 noche

The facilites are great, rooms are large, but sheets and towels are too old … that makes everything look old and not well maintained

10

Ana

19 sept 2025

·

Se alojó 4 noches

Need to be more cleaned

6

Daniela

5 ene 2025

·

Se alojó 2 noches

Les falta mucho por hacer en la limpieza, el primer día que llegué tomé agua en un vaso y quedó marcado mi labial, al siguiente día estaban los mismos vasos pues estaban manchados del labial, no dije nada, pero al tercer día, lo mismo, para rematar, al tercer día salimos temprano y llegamos como 8:30 pm y encontramos la habitación sin barrer, ni trapear y los vasos sucios, al dar el reporte y pedir que mandaran hacer limpieza el personal de recepción nos dijo que esperáramos al día siguiente, en pocas palabras hotel sucio y personal incompetente, no saben resolver situaciones, muy a nuestro pesar nos quedamos pues evidentemente no hacen reembolso, pero no volvería ni recomiendo

2

Sergio

13 oct 2023

·

Se alojó 1 noche

Terrible hotel. Sheets stained with blood, hair and bed bugs in the mattresses, dirty floors, checkin was at 3 and we got the rooms at midnight. We asked for a full refund. Management was lost in translation. Terrible experience never come to this hotel.

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Habitaciones

Las habitaciones son notablemente grandes, cómodas y llenas de encanto histórico. Muchos huéspedes informaron sobre un ruido considerable proveniente del patio, el restaurante y las calles circundantes, y algunos notaron acabados anticuados o problemas menores de mantenimiento en la habitación.

Reseñas de huéspedes relacionadas

10

Bradley

10 abr 2025

·

Se alojó 4 noches

Great value for such a beautiful property. Perfectly situated in the middle of the historic area.

8

Adrian

6 feb 2025

·

Se alojó 1 noche

The facilities, service and location are great. Noisy. Pretty bad sound isolation. Loud music and people walking

10

Lisa

9 ago 2024

·

Se alojó 1 noche

We only stayed here for one night. It’s a gorgeous hotel that sits in the heart of the city. The staff was incredibly friendly and helpful. The downside of the stay was that the air conditioner did not work and it was extremely hot, And the bed and pillows were hard. It was my last night in Mexico before leaving the country it made for a horrible night sleep. It seemed like it could’ve been a five star hotel but with my experience I will probably not return here.

10

JUAN MANUEL

17 jun 2025

·

Se alojó 1 noche

hermoso lugar, con amplias y comodas habitaciones

4

Angela

28 dic 2024

·

Se alojó 2 noches

Noisiest hotel ever slept in. All the rooms overlook the central courtyard restaurant that blasts music until midnight. Then in the morning even more noise when the music goes on again from 630am and moving table and chairs around. Service is average. Rooms are beautiful but disappointing because the noise.

10

Scott

20 oct 2025

·

Se alojó 1 noche

This was our second time staying here. Amazing location, huge comfortable rooms.

10

jorge

17 abr 2025

·

Se alojó 1 noche

Las habitaciones son muy amplias.

10

Carlos

28 dic 2024

·

Se alojó 1 noche

La habitación muy grande y cómoda, muy recomendable

8

IVAN DE JESUS

22 ago 2025

·

Se alojó 1 noche

Muy bonito lugar, las habitaciones muy amplias, el único problema es que se escucha mucho ruido en las habitaciones del restaurant que se encuentra en el hotel.

10

Marvin

29 jul 2025

·

Se alojó 3 noches

The photos listed don’t do this place justice at all! It’s gorgeous! The location couldn’t be any better, the rooms are spacious, nice and clean, Internet is fast enough to work. We stayed here for 4 nights and would do it again in a heartbeat!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por su amabilidad, atención y disposición para ayudar, con asistencia destacada mencionada. Sin embargo, algunos huéspedes experimentaron respuestas lentas o poco útiles, pedidos extraviados o conducta poco profesional en el restaurante, y algunas fallas en el servicio en la recepción o la limpieza.

Reseñas de huéspedes relacionadas

10

Joseph

19 abr 2025

·

Se alojó 6 noches

Beautiful expansive room. Great location and helpful friendly staff. In particular, Armando Mendoza at the reception desk was really helpful and great in our many inquiries & requests. Thank you for a lovely stay!

10

Pamela

1 sept 2024

·

Se alojó 3 noches

Staff was very attentive. Tony the night manager went above and beyond to make our stay enjoyable.

2

Carlos

24 jun 2024

·

Se alojó 1 noche

Service was terrible starting with getting our room until 4:30pm when the standard check in time was an hour earlier. Staff was not friendly and ignored our request for additional services. During our last day in the room a staff personnel walked in to the room without knocking claiming to be looking for a QR code. Stay away from this supposedly 5 star hotel.

10

Edgar

22 sept 2025

·

Se alojó 2 noches

Excelente lugar con habitaciones súper amplias y cómodas y el personal super atentos sobre todo los meseros

6

Patricia

1 nov 2025

·

Se alojó 3 noches

The location is excellent, it is located across from the main Plaza de Armas. The room was not cleaned well. We found two small bugs in the bathroom in the trash can, and one on the sink counter. I noticed that the floor wasn’t cleaned well until our final day. There was a plant in the room that had dropped leaves before we arrived and those same leaves were there when we left. We also had a negative experience in the dining area. While having breakfast there the capitan came to our table to see how everything was. During small conversation he made a very crude remark that surprised both my husband and I, we were offended at his choice of words. His attire did not look professional for his position. During our stay we asked for change to use for tipping housekeeping and waiters but they were unable to assist us. The floors showed heavy wear and tear with deep gouges and cupping. One other thing, there was no coffeemaker in the room. It has been typical and expected at a room at these prices for us in the past.

10

Tim

28 feb 2025

·

Se alojó 1 noche

I got there at 2:00am and was greeted and checked in expeditiously. Excellent customer service. Room was excellent, absolutely no complaints.

6

Daniel

14 abr 2025

·

Se alojó 2 noches

This is a beautiful, historic property in the heart of Queretero, within walking distance of pretty much whatever you’d like to do. The staff was attentive and helpful for the most part. Unfortunately, my visit was marred by the failure of the water supply on my second night, which was not resolved by the time I checked out. I asked a couple of people at the front desk whether they would adjust my bill given the issue, but they were noncommittal at best. I understand that maintaining an old building can be a challenge, but the host should have been more willing to make up for the obvious inconvenience.

10

Antonia

19 ago 2025

·

Se alojó 1 noche

Excellent location and staff extremely friendly and helpful! I will definitely return to stay soon!

10

DAVID

26 abr 2023

·

Se alojó 4 noches

Our stay at Mesón de Santa Rosa Luxury Hotel was excellent. Our room "Olimpia" combined with the staff service exceeded our expectations. The staff could not have been more helpful and no request went unfulfilled. We not only recommend this hotel we will be returning guests on future trips to Queretaro. A special thanks to Polo for his help and the waitress who arranged the chicken soup and crackers. Dave

6

Sabino

19 ago 2025

·

Se alojó 1 noche

Hotel is very nice and we always get a wonderful attention. Restaurant was this time overwhelm and my wife could not ever get her breakfast. But other than that everything was good.

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Ubicación

Excelente ubicación céntrica en o cerca de la Plaza de Armas, a poca distancia de restaurantes, tiendas y lugares de interés; varios huéspedes también sintieron que la zona era segura. La excelente ubicación contribuye al ruido de la calle y la vida nocturna para muchos.

Reseñas de huéspedes relacionadas

10

Bradley

10 abr 2025

·

Se alojó 4 noches

Great value for such a beautiful property. Perfectly situated in the middle of the historic area.

10

Daisy

26 oct 2025

·

Se alojó 3 noches

Beautiful, clean, great service, perfect spot to walk in the zona centro histórico

10

Christine

15 may 2023

·

Se alojó 4 noches

Best choice for central location on one of the main town squares near everything and very safe. The hotel is in a stunning historic building with open Mexican courtyards and a pool, but rooms are modern and elegant. You will have every service from the absolutely best staff starting with Inaki, Guadalupe, Dulce, Mariela, Valentina and all. I came for 4 nights and stayed 7 because it was so charming. The bar and lounge are spacious and sophisticated and Mariela can prepare anything you fancy. The restaurant is called Josefa for the magnificent Chef. Stay long enough to work your way through her fantastic breakfast and dinner menus. The quiet police presence at the adjacent Plaza de Armas state building makes the square and this hotel a good choice for single travelers who can safely explore the other good restaurants within a two minute walk …including the Chucho el Roto across the street with live music. There are mostly local people and not too many tourists. Finally, fairly Accessible for guests who can stay in street level rooms with very few steps. It’s a short walk to the Regional Museum and Art Museum and all shopping. If you don’t stay at the Meson de Santa Rosa, be sure to visit the restaurant & bar!

10

Gilberto

2 nov 2025

·

Se alojó 2 noches

Excelent location

6

Patricia

1 nov 2025

·

Se alojó 3 noches

The location is excellent, it is located across from the main Plaza de Armas. The room was not cleaned well. We found two small bugs in the bathroom in the trash can, and one on the sink counter. I noticed that the floor wasn’t cleaned well until our final day. There was a plant in the room that had dropped leaves before we arrived and those same leaves were there when we left. We also had a negative experience in the dining area. While having breakfast there the capitan came to our table to see how everything was. During small conversation he made a very crude remark that surprised both my husband and I, we were offended at his choice of words. His attire did not look professional for his position. During our stay we asked for change to use for tipping housekeeping and waiters but they were unable to assist us. The floors showed heavy wear and tear with deep gouges and cupping. One other thing, there was no coffeemaker in the room. It has been typical and expected at a room at these prices for us in the past.

6

LUIS HECTOR

21 oct 2024

·

Se alojó 2 noches

Muy bueno en general. Inconvenientes : se califican como 5 estrellas y no tienen estacionamiento. Si bien, cuentan con valet, lo cobran aparte. Eso no es 5 estrellas. Y, por la excelente ubicación en el centro, por las noches no puedes dormir debido al exceso de ruido de fiestas de los antros alrededor

10

Vianey

10 dic 2024

·

Se alojó 1 noche

Very safe with all the amenities one could ask for.Everything is at a walkable distance for dinning very lovely staff

10

Scott

20 oct 2025

·

Se alojó 1 noche

This was our second time staying here. Amazing location, huge comfortable rooms.

10

Rafael

7 sept 2025

·

Se alojó 3 noches

Great property very convenient location plenty to see in the area

10

jesus

18 jul 2025

·

Se alojó 2 noches

La propiedad, está muy bien ubicada y con acceso al centro histórico de Querétaro

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y el restaurante y bar del hotel reciben elogios frecuentes por su calidad y ambiente, y algunos disfrutan de música en vivo. Los problemas incluyen esperas ocasionales, pedidos extraviados, calidad irregular del buffet y algunos comentarios sobre precios altos o conducta poco profesional.

Reseñas de huéspedes relacionadas

10

Marco

26 oct 2024

·

Se alojó 1 noche

Best Experience ever . The property is a dream . Staff is great. Piano player at the restaurant is excellent. We ll be back for sure

10

ANA

28 ene 2024

·

Se alojó 1 noche

Súper bien ubicada y la comida deliciosa

8

Angel Gabriel

6 feb 2026

·

Se alojó 2 noches

Solo un fallo en el restaurante-Bar

6

Patricia

1 nov 2025

·

Se alojó 3 noches

The location is excellent, it is located across from the main Plaza de Armas. The room was not cleaned well. We found two small bugs in the bathroom in the trash can, and one on the sink counter. I noticed that the floor wasn’t cleaned well until our final day. There was a plant in the room that had dropped leaves before we arrived and those same leaves were there when we left. We also had a negative experience in the dining area. While having breakfast there the capitan came to our table to see how everything was. During small conversation he made a very crude remark that surprised both my husband and I, we were offended at his choice of words. His attire did not look professional for his position. During our stay we asked for change to use for tipping housekeeping and waiters but they were unable to assist us. The floors showed heavy wear and tear with deep gouges and cupping. One other thing, there was no coffeemaker in the room. It has been typical and expected at a room at these prices for us in the past.

8

Denise

22 jul 2024

·

Se alojó 1 noche

Sí regresaría. Tuve que viajar a Querétaro, me llevé a mi mamá y estuvimos a gusto. La ubicación es inmejorable. El staff exceptuando una chica, fueron todos increíblemente amables y serviciales. Las habitaciones son super espaciosas pero mejoraría la iluminación porque son algo oscuras y no se disfrutan lo suficiente por la falta de luz o buenos angulos de luz. El bar, animadísimo con un grupazo de música, tocaron puros éxitos que casi todos conocemos sin importar las edades, éxitos de Beatles, Creedence, Eagles, Roolings, todas esas, estuvo buenísimo. El buffet de finde semana,muy rico así que pasan el examen con buenas calificaciones :P

10

Beatriz

5 ago 2024

·

Se alojó 1 noche

I loved this hotel! Beautiful and comfortable. And the food was wonderful at their restaurant.

10

Jessica

15 abr 2025

·

Se alojó 1 noche

Hotel was excellent. Food was best I had this trip to Mexico.

10

Harald

5 may 2025

·

Se alojó 2 noches

Ein wirklich besonderes und historisches Hotel mitten in der Altstadt von Queretaro. Die Zimmer sind sehr großzügig, es gibt einen wunderschönen Innenhof mit Restaurant, dazu einen kleinen Pool. Wirklich alles top!

6

Sabino

19 ago 2025

·

Se alojó 1 noche

Hotel is very nice and we always get a wonderful attention. Restaurant was this time overwhelm and my wife could not ever get her breakfast. But other than that everything was good.

10

Pearl

5 mar 2023

·

Se alojó 2 noches

El hotel es hermoso, las instaciones bellas y cómodas, gran gusto en la decoración y espacios , un patio central hermoso, piscina. Restaurante bonito y muy cómodo para hacer sobremesa, los alimentos regular, no me cautivó el buffet. Tiene una biblioteca bella. Las habitaciones lindas cómodas amplias, no es muy silencioso por la mañana,se escuchan los ruidos fácilmente. Todo es accesible , tiendas restaurantes , andadores literal sales del hotel al corazón del la ciudad. El personal es amable En general una estancia cómoda y agradable volvería porsupuesto.

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Mesón Santa Rosa Hotel

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite Deluxe

Suite Imperial Doble

Master Double

Suite Imperial King

Master King

Reseñas de los huéspedes sobre Mesón Santa Rosa Hotel

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales