COWOOL Cergy

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I am a US business traveller. Stayed 70 nights last year. Not typically staying abroad so use that as context. This hotel is in a college/university area. It seems like there may be some short term living here in addition to hotel overnight stays. The common area is very large and has multiple places that you can work from. The rooms are set up like apartments with kitchenettes, living area, bedroom, bathroom area. There is no central heating or cooling so if you are used to air-conditioning, this wouldn’t be your choice. I was there for three nights and they didn’t service the room while there. The area is safe and centrally located, and the rooms were quiet at night time.

The rooms are very spacious and the kitchen was clean. The down side would be the bathroom/shower; they leak terribly and there is no way to keep the heat in due to the doors not sliding closed all the way. The rooms are not soundproofed and the hotel does not enforce quiet hours, we chose to stay outside the city so that we would be able to sleep and that was not the case. There was a party on the floor above that lasted until 5 in the morning, the staff was notified on multiple occasions and still nothing was done. The staff also does not respond to any type of messaging not on the website or through email. The hotel is nice and the gym had lots of cool equipment with restrooms. There is also a computer lab with two desktops and two arcade style games which were super cute.

Stay was good interesting property, only small problem was heating in our apartment was not working but just a little bit cold. Everything else was fine

Very nice and big building, not only a hotel but also a coworking space. The fitness room is very spacious but has not many machines, the tapis roulant is quite good indeed. I did not like the breakfast, the muesli was not good, the choice of fruits is limited, no nuts. For a better ecosustainability I would advice to put bigger wall-hanging soap dispenser instead of small 20 ml bottles.