Paradisus Playa del Carmen La Perla
399 US$
/ noche
Promedio para noviembre
Precios para Paradisus Playa del Carmen La Perla
Selecciona fechas para ver precios y disponibilidad
399 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Paradisus Playa del Carmen La Perla, los precios por noche son de 294 US$ de media en el mes más barato (agosto) y de 1066 US$ en el mes más caro (marzo), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 449 US$ |
| febrero | 397 US$ |
| marzo | 1066 US$ |
| abril | 393 US$ |
| mayo | 414 US$ |
| junio | 301 US$ |
| julio | 319 US$ |
| agosto | 294 US$ |
| septiembre | 311 US$ |
| octubre | 353 US$ |
| noviembre | 399 US$ |
| diciembre | 342 US$ |
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nov · 399 US$
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Más caro: marzo (aprox. 1066 US$)
Más barato: agosto (aprox. 294 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 4 piscinas al aire libre y un centro de bienestar.
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 4 piscinas al aire libre y un centro de bienestar.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive te ofrece la posibilidad de tomar algo en Sal Steak Cave, aunque también puedes ir a un bar-cafetería. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 15 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 08:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 393 habitaciones con minibar y televisión de pantalla plana. Descansa como nunca en una cama con edredón de plumas y sábanas de algodón egipcio. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y artículos de higiene personal de diseño.
Ubicación
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive se encuentra en en Luis Donaldo Colosio (Playa del Carmen), a apenas diez minutos en coche de Playa Mamitas y Quinta Avenida.
Qué hay cerca
Playa Punta Esmeralda(0.4 millas)
Playa 88(1 millas)
Playa Mamitas(1.1 millas)
Playa Avenida Colosio(1.2 millas)
Playa principal de Playa del Carmen(1.2 millas)
Iglesia de Guadalupe(1.3 millas)
Playa Coco(1.6 millas)
Plaza 28 de Julio(1.8 millas)
Super Chedraui Selecto Avenida 10(1.9 millas)
Quinta Avenida(1.9 millas)
Estadio Mario Villanueva Madrid(2 millas)
Club de golf Gran Coyote Golf(2 millas)
Centro comercial Quinta Alegría(2.2 millas)
Centro comercial Calle Corazón(2.3 millas)
Sitio de buceo Chun-Zumbul(2.3 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(22.8 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(33.2 millas)
Aeropuerto Internacional de Tulum (TQO)(66.9 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Ubicación
Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, Luis Donaldo Colosio, Playa del Carmen, Solidaridad, Estado de Quintana Roo, México
Playa Punta Esmeralda (0.4 millas)
Playa 88 (1 millas)
Playa Mamitas (1.1 millas)
Playa Avenida Colosio (1.2 millas)
Playa principal de Playa del Carmen (1.2 millas)
Iglesia de Guadalupe (1.3 millas)
Opciones de habitación
10
the Reserve Suite Swim Up
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 3
839 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina privada
6
Master Suite, Nature View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
1140 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
the Reserve Junior Suite Nature View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
678 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
4
Roulette Room Playa Del Carmen Or La Perla
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
624 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
5
the Reserve, Suite, Nature View
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
646 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
the Reserve Master Suite Swim Up
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
1140 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina privada
5
Two Bedrooms Master Suite
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles
y 2 Sofás Cama
Capacidad: 6
1980 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Espacio de trabajo portátil
4
Junior Suite, Nature View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
678 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Minibar
5
Suite, Nature View
Detalles de la oferta
1 Cama Doble
Capacidad: 3
839 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
the Reserve Junior Suite Swim Up
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
678 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)CafeteraPiscina privada
5
the Reserve Two Bedroom Master Suite
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 6
1981 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
the Reserve Two Bedroom Master Swim Up
Detalles de la oferta
2 Camas Dobles Extragrandes
Capacidad: 6
1981 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
8
the Reserve Master Suite Nature View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
1140 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
Reseñas de los huéspedes sobre Paradisus Playa del Carmen La Perla
8.3
Muy bueno
Basado en 1000 comentarios verificados
¿Quién se queda aquí?
Trabajo
4%
Pareja
70%
Familia
10%
Grupo
13%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas más recientes, Paradisus La Perla - Sólo para adultos - Riviera Maya recibe elogios constantes por su personal genuinamente amable, sus terrenos muy limpios, sus múltiples piscinas y un ambiente relajado. Muchos huéspedes también destacan sus espaciosas habitaciones, su sólida oferta gastronómica y el fácil acceso a la playa.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas más recientes, Paradisus La Perla - Sólo para adultos - Riviera Maya recibe elogios constantes por su personal genuinamente amable, sus terrenos muy limpios, sus múltiples piscinas y un ambiente relajado. Muchos huéspedes también destacan sus espaciosas habitaciones, su sólida oferta gastronómica y el fácil acceso a la playa.
La comida suele ser excelente, aunque otros consideran que el buffet o algunos restaurantes especializados son promedio, con dificultad para conseguir reservas para cenar y cargos adicionales por bebidas premium o el restaurante de carnes. La playa puede verse afectada por las algas o las rocas, y el entretenimiento nocturno es modesto. Las habitaciones son cómodas y modernas, con algunos problemas ocasionales con el aire acondicionado, olores o mantenimiento; en general, espere una estancia refinada, con un servicio atento y mayormente relajante, más que una vida nocturna animada.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas (animadas y tranquilas) y el spa destacan, con unos terrenos bien cuidados. El acceso a la playa es fácil, pero las algas o las rocas pueden limitar el baño, el entretenimiento es discreto y algunas instalaciones (gimnasio, jacuzzis, superficies de piscina) muestran desgaste o están fuera de servicio.
Reseñas de huéspedes relacionadas
4
Jacy
12 mar 2024
·
Se alojó 7 noches
The beach was very dirty and nonexistent. Activities were very limited. Everything seemed to be broken as well, from the treadmills and equipment in the gym to ALL of the hot tubs on the property. It was such a disappointing stay for us!
The beach was very dirty and nonexistent. Activities were very limited. Everything seemed to be broken as well, from the treadmills and equipment in the gym to ALL of the hot tubs on the property. It was such a disappointing stay for us!
10
mary
16 ago 2024
·
Se alojó 1 noche
We stayed on the adult/ LaPerla side this time after staying on the family side numerous times over the years. The hotel itself if BEAUTIFUL, especially on the adult side. However, the adult pool was a total no for us. The music/ DJ was so loud, we couldn\'t hear each other and the "entertainment" was pulling female guests up for a twerking contest. No thanks. The bartenders at the pool bar were just so unfriendly and the wait was way too long for a drink. And the pool itself looked worn and kind of dirty. So, while we totally loved the adult side atmosphere and lack of kids, we hung out at the family pool every day just to avoid that whole pool and scene.
We stayed on the adult/ LaPerla side this time after staying on the family side numerous times over the years. The hotel itself if BEAUTIFUL, especially on the adult side. However, the adult pool was a total no for us. The music/ DJ was so loud, we couldn\'t hear each other and the "entertainment" was pulling female guests up for a twerking contest. No thanks. The bartenders at the pool bar were just so unfriendly and the wait was way too long for a drink. And the pool itself looked worn and kind of dirty. So, while we totally loved the adult side atmosphere and lack of kids, we hung out at the family pool every day just to avoid that whole pool and scene.
8
Walter
23 feb 2024
·
Se alojó 5 noches
The Paradisus La Perla experience was overall an 8 out of 10. Our primary interest to stay there was due to the Jr Swim-up rooms available. The rooms were nice, but the sofas were uncomfortable to sit on. Unfortunately, we were not able to fully enjoy the swim-up room capability due to the pool water temperature being extremely cold. Had the water been heated, it would have been a game changer for sure. The hotel catered to adults, but the music played all day by the DJ made it too loud for anyone to really enjoy quiet time. Even the quiet zones were not quite due to the DJ music. Too much party outside of our room. The gym was adequate, but the equipment was outdated, and some pieces were out of service. Finally, we did not like the sales pressure by the concierge staff to attend Malia Circle promotion meetings-seemed to pushy and could have done without that type of intrusion. Other than that, we will try a different Malia Property in the future and see how it goes.
The Paradisus La Perla experience was overall an 8 out of 10. Our primary interest to stay there was due to the Jr Swim-up rooms available. The rooms were nice, but the sofas were uncomfortable to sit on. Unfortunately, we were not able to fully enjoy the swim-up room capability due to the pool water temperature being extremely cold. Had the water been heated, it would have been a game changer for sure. The hotel catered to adults, but the music played all day by the DJ made it too loud for anyone to really enjoy quiet time. Even the quiet zones were not quite due to the DJ music. Too much party outside of our room. The gym was adequate, but the equipment was outdated, and some pieces were out of service. Finally, we did not like the sales pressure by the concierge staff to attend Malia Circle promotion meetings-seemed to pushy and could have done without that type of intrusion. Other than that, we will try a different Malia Property in the future and see how it goes.
6
Stanley
24 may 2025
·
Se alojó 7 noches
Typical all inclusive. Older property that needs updating. Buffet was as expected but sadly the specialty restaurants were not good the steak house being the biggest disappointment. The swim out Reserve “quiet pool” was dirty & not maintained. The larger pools were so slippery and with that many people they need chemicals. Clear markings where they have not been scrubbed. Employees are so kind and friendly, housekeeping was amazing! NO FANS in any open air spaces or closed to circulate air so be prepared to be very hot, it was 92 daily. But plenty of chairs, clean towels and cabanas. Entertainment was cultural and so amazing (highlight). Low water pressure and we lost power several times. Honestly would not recommend & it’s significantly more money than other all inclusive for what reason we couldn’t figure out. Beach wasn’t available but that was nature not the resort.
Typical all inclusive. Older property that needs updating. Buffet was as expected but sadly the specialty restaurants were not good the steak house being the biggest disappointment. The swim out Reserve “quiet pool” was dirty & not maintained. The larger pools were so slippery and with that many people they need chemicals. Clear markings where they have not been scrubbed. Employees are so kind and friendly, housekeeping was amazing! NO FANS in any open air spaces or closed to circulate air so be prepared to be very hot, it was 92 daily. But plenty of chairs, clean towels and cabanas. Entertainment was cultural and so amazing (highlight). Low water pressure and we lost power several times. Honestly would not recommend & it’s significantly more money than other all inclusive for what reason we couldn’t figure out. Beach wasn’t available but that was nature not the resort.
10
Erica
22 jul 2025
·
Se alojó 4 noches
Very happy I chose to stay at Paradisus La Perla. The property is clean and beautiful. The staff is friendly and professional. When I was unable to make my check in time due to a flight delay, the property went above and beyond to ensure my stay was top notch. This resort is great for couples wanting to relax. If you stay on a weekend there are many fun things like a pool foam party and karaoke night. Amenities: DEFINITELY use their spa. I booked a couples massage which included hydrotherapy at check-in. It was hands down my favorite day. Also loved being able to choose between the main Fahrenheit pool and Quiet pool. Dining: We stayed for 4 nights. Our dining routine was going to the Nespresso cafe for small breakfast, the buffet for lunch, and a dinner reservation in the evening. If I could rank the restaurants we tried; SAL is #1 and must, then Tokimeku (loved their sushi) then LemonFish. LemonFish wasn't my favorite. On one night we did order room service which did take a while but we did not mind. Pro tip: Definitely bring cash for tips. The staff deserve it. Also there was much sargassum on the beach so we stuck to the pool most days, but we did manage to have one fun day of kayaking and beach volleyball. The water just wasn't very clear. Overall I'd highly recommend staying here.
Very happy I chose to stay at Paradisus La Perla. The property is clean and beautiful. The staff is friendly and professional. When I was unable to make my check in time due to a flight delay, the property went above and beyond to ensure my stay was top notch. This resort is great for couples wanting to relax. If you stay on a weekend there are many fun things like a pool foam party and karaoke night. Amenities: DEFINITELY use their spa. I booked a couples massage which included hydrotherapy at check-in. It was hands down my favorite day. Also loved being able to choose between the main Fahrenheit pool and Quiet pool. Dining: We stayed for 4 nights. Our dining routine was going to the Nespresso cafe for small breakfast, the buffet for lunch, and a dinner reservation in the evening. If I could rank the restaurants we tried; SAL is #1 and must, then Tokimeku (loved their sushi) then LemonFish. LemonFish wasn't my favorite. On one night we did order room service which did take a while but we did not mind. Pro tip: Definitely bring cash for tips. The staff deserve it. Also there was much sargassum on the beach so we stuck to the pool most days, but we did manage to have one fun day of kayaking and beach volleyball. The water just wasn't very clear. Overall I'd highly recommend staying here.
10
Kenneth
2 jun 2025
·
Se alojó 3 noches
The property was beautiful and very relaxing. There is a family resort attached. It was nice because we stayed in the adults only and our younger family members stayed on family side and we could enjoy adult side as well as family dining and pools during the day with our younger family members. It was a long way out of town so nothing very close. A very hot long walk to 5th avenue snd port. Spent quite a bit of extra money on taxi rides to go anywhere. Resort is very amazing so you don’t need to go anywhere. But we like to get exposed to culture outside of fancy resort so we enjoy getting off property a little. Plenty of pools and dining. Gorgeous and tranquil atmosphere. Very spread out so be prepared to get your steps in which I loved but if you have limited mobility you need to upgrade to family concierge or reserve. I would definitely return. Due to time of year (May) beach and ocean was unusable due to sea weed. Overall a real jewel of a resort!
The property was beautiful and very relaxing. There is a family resort attached. It was nice because we stayed in the adults only and our younger family members stayed on family side and we could enjoy adult side as well as family dining and pools during the day with our younger family members. It was a long way out of town so nothing very close. A very hot long walk to 5th avenue snd port. Spent quite a bit of extra money on taxi rides to go anywhere. Resort is very amazing so you don’t need to go anywhere. But we like to get exposed to culture outside of fancy resort so we enjoy getting off property a little. Plenty of pools and dining. Gorgeous and tranquil atmosphere. Very spread out so be prepared to get your steps in which I loved but if you have limited mobility you need to upgrade to family concierge or reserve. I would definitely return. Due to time of year (May) beach and ocean was unusable due to sea weed. Overall a real jewel of a resort!
10
John
6 may 2023
·
Se alojó 7 noches
Property is great, only major negative is the seaweed on the beach! should do a better job to clear the area of the beach that is part of the Hotel. tough job for sure
Property is great, only major negative is the seaweed on the beach! should do a better job to clear the area of the beach that is part of the Hotel. tough job for sure
10
Gabriella
24 dic 2024
·
Se alojó 5 noches
The resort is decorated with warm earthy tones which I find very relaxing. Pools are kept clean. Service is fantastic. Hadar buffet has a good variety of food. Lemon Fish, Tokimeku, and Teppanyaki restaurants have fantastic food and excellent service.
The resort is decorated with warm earthy tones which I find very relaxing. Pools are kept clean. Service is fantastic. Hadar buffet has a good variety of food. Lemon Fish, Tokimeku, and Teppanyaki restaurants have fantastic food and excellent service.
10
mitzel B
3 nov 2025
·
Se alojó 3 noches
Great pools great service
Great pools great service
10
katrice
2 oct 2025
·
Se alojó 5 noches
Spa was superb
Spa was superb
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes describen instalaciones impecables y habitaciones limpias. Un número menor informa sobre olores a humedad, alguna plaga ocasional o áreas desgastadas que necesitan una limpieza más profunda.
Reseñas de huéspedes relacionadas
6
Karina
27 jul 2024
·
Se alojó 1 noche
Had to move rooms twice because the air conditioning wasn’t working in our first room. The second room had a strong smell of mold or mildew and it was making us feel nauseous. Then the third room had to have a repair due to a leak and they came in to fix it at midnight!
Had to move rooms twice because the air conditioning wasn’t working in our first room. The second room had a strong smell of mold or mildew and it was making us feel nauseous. Then the third room had to have a repair due to a leak and they came in to fix it at midnight!
10
Jose Fernando
10 nov 2025
·
Se alojó 4 noches
It was great going back to Paradisus La Perla, and like the first time it was awesome. The resort was great and clean and the staff was respectful and lovely. We definitely coming back to La Perla. Thank you!
It was great going back to Paradisus La Perla, and like the first time it was awesome. The resort was great and clean and the staff was respectful and lovely. We definitely coming back to La Perla. Thank you!
10
Alex
30 nov 2025
·
Se alojó 4 noches
Food was excellent. Facilities were excellent and clean. We were not expecting such a high quality experience. Our second Paradisus experience (last year in Cabo - also great). The brand has strong offerings.
Food was excellent. Facilities were excellent and clean. We were not expecting such a high quality experience. Our second Paradisus experience (last year in Cabo - also great). The brand has strong offerings.
10
Miguel
8 feb 2026
·
Se alojó 6 noches
Installations are spotless. The staff throughout the facility are incredible.
Installations are spotless. The staff throughout the facility are incredible.
10
Raquel
19 jun 2025
·
Se alojó 6 noches
Es un hotel muy bonito y cuidado. Excelente atención por parte de todo su equipo. Una pena que la playa tenga tanto sargazo, es el unico inconveniente que el hotel tiene resuelto con bellas piscinas, SPA !! Nos encanto a mi esposo y a mi!
Es un hotel muy bonito y cuidado. Excelente atención por parte de todo su equipo. Una pena que la playa tenga tanto sargazo, es el unico inconveniente que el hotel tiene resuelto con bellas piscinas, SPA !! Nos encanto a mi esposo y a mi!
10
Ryutaro
5 nov 2025
·
Se alojó 2 noches
Hotel, restaurant, room and pool are really clean. Every staff is really kind and polite. I would like to stay again if I visit Mexico next time.
Hotel, restaurant, room and pool are really clean. Every staff is really kind and polite. I would like to stay again if I visit Mexico next time.
8
Lauren
29 nov 2024
·
Se alojó 3 noches
Cockroach…
Cockroach…
8
tek
2 nov 2023
·
Se alojó 7 noches
Most reviews I read before we came were accurate. We rate the hotel 3.5 stars out of 5. 1. Staff are wonderful, friendly and helpful 2. Buildings, restaurants, bars and pools are lovely 3. Rooms are very nice. If you are being picky, no usb charging sockets which seemed odd given everyone has a phone, ipad, watch, other items that need usb charging. 4. Double showers are great but the switch for hand held/ceiling shower didn't work in both our rooms on all 4 showers. 5. Rooms had a strong damp smell which invaded our clothes. Our first room was very smelly, on the ground floor with La Coate (large rodent/Mexican raccoon) faeces visible on the floor from its frequent visits so we didn't use our hot tub or sit in the chairs and we moved rooms after 2 nights. 4. Restaurants are as in other reviews I read. Breakfast buffet, Mole and Tapas restaurants were very good. Fuego was a bit hit and miss. Italian "Capone" was very poor food and service was slow. 5. Drinks are at the cheap end of the brand unless you upgrade for an extra $1000 a week. There are 4 wines - Merlot, Cabernet Sav, Sav Blanc & Chardonnay. All were drinkable but disappointing. Better to pay extra and order something nice. Not sure why $350 a night doesn't get you a decent glass of wine. 6. No entertainment to speak of but some activities around the pool during the day. 7. Guests are hijacked when they arrive with offers of discounts if they attend a Timeshare-esque presentation. We declined
Most reviews I read before we came were accurate. We rate the hotel 3.5 stars out of 5. 1. Staff are wonderful, friendly and helpful 2. Buildings, restaurants, bars and pools are lovely 3. Rooms are very nice. If you are being picky, no usb charging sockets which seemed odd given everyone has a phone, ipad, watch, other items that need usb charging. 4. Double showers are great but the switch for hand held/ceiling shower didn't work in both our rooms on all 4 showers. 5. Rooms had a strong damp smell which invaded our clothes. Our first room was very smelly, on the ground floor with La Coate (large rodent/Mexican raccoon) faeces visible on the floor from its frequent visits so we didn't use our hot tub or sit in the chairs and we moved rooms after 2 nights. 4. Restaurants are as in other reviews I read. Breakfast buffet, Mole and Tapas restaurants were very good. Fuego was a bit hit and miss. Italian "Capone" was very poor food and service was slow. 5. Drinks are at the cheap end of the brand unless you upgrade for an extra $1000 a week. There are 4 wines - Merlot, Cabernet Sav, Sav Blanc & Chardonnay. All were drinkable but disappointing. Better to pay extra and order something nice. Not sure why $350 a night doesn't get you a decent glass of wine. 6. No entertainment to speak of but some activities around the pool during the day. 7. Guests are hijacked when they arrive with offers of discounts if they attend a Timeshare-esque presentation. We declined
8
Cassandra
4 jul 2024
·
Se alojó 6 noches
Beautiful landscape and modern touches throughout property give a wonderfully romantic vibe without being overcrowded like most resorts. That being said, there are numerous finishes that are in desperate need of repair/updating (our room door had smudges all over it, the room numbers were falling off, the baseboards in many of the local restrooms were rotted, the finishing on numerous bathroom doors was peeling away, the telephone in our room did not work, along with a lamp, etc.), and there are ZERO fans in common areas to help keep the air moving so it will feel stifling hot even once the sun goes down (we went end of June/beginning of July) and prevent you from spending too much time in those areas even if you may want to. The mosquitos are horrendous (definitely bring bug spray, not the citronella wrist bands like us, which did nothing), and be prepared to see lots of random critters that may get too close for comfort. The pool does close early (7 pm) but that never bothered us since we did not come to hang out at the pool. The bar areas are nice, and there is even a winery we didn’t discover until our last day (bummer). This would definitely be a place we return to, as long as the price is right.
Beautiful landscape and modern touches throughout property give a wonderfully romantic vibe without being overcrowded like most resorts. That being said, there are numerous finishes that are in desperate need of repair/updating (our room door had smudges all over it, the room numbers were falling off, the baseboards in many of the local restrooms were rotted, the finishing on numerous bathroom doors was peeling away, the telephone in our room did not work, along with a lamp, etc.), and there are ZERO fans in common areas to help keep the air moving so it will feel stifling hot even once the sun goes down (we went end of June/beginning of July) and prevent you from spending too much time in those areas even if you may want to. The mosquitos are horrendous (definitely bring bug spray, not the citronella wrist bands like us, which did nothing), and be prepared to see lots of random critters that may get too close for comfort. The pool does close early (7 pm) but that never bothered us since we did not come to hang out at the pool. The bar areas are nice, and there is even a winery we didn’t discover until our last day (bummer). This would definitely be a place we return to, as long as the price is right.
10
Trevor W
23 nov 2025
·
Se alojó 7 noches
Room was spotless and amazing and everything at the resort was perfect. Food is rhe best we have ever had!!! We will be back!! Thank you!
Room was spotless and amazing and everything at the resort was perfect. Food is rhe best we have ever had!!! We will be back!! Thank you!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son espaciosas y cómodas, muchas con jacuzzis o acceso directo a la piscina. Algunos huéspedes señalan problemas con el aire acondicionado, olores a humedad o pequeños percances con el mantenimiento, y no hay habitaciones con vistas al mar.
Reseñas de huéspedes relacionadas
10
Cindy
21 feb 2024
·
Se alojó 4 noches
Nice big bathroom with double showers. No beach views from rooms.
Nice big bathroom with double showers. No beach views from rooms.
10
Mike Philip
15 ago 2025
·
Se alojó 2 noches
The staff are genuinely friendly and always smiling. Eduardo the reserve concierge went above and beyond our expectations and he made our short stay extra special. My wife and I will definitely go back to the reserve at La Perla. The restaurants were delicious and booking was completed prior to our arrival which was helpful. The room was cozy and the swim out was magnificent. Book It!!
The staff are genuinely friendly and always smiling. Eduardo the reserve concierge went above and beyond our expectations and he made our short stay extra special. My wife and I will definitely go back to the reserve at La Perla. The restaurants were delicious and booking was completed prior to our arrival which was helpful. The room was cozy and the swim out was magnificent. Book It!!
8
Mateo
7 jul 2025
·
Se alojó 2 noches
We loved this resort, beautiful rooms and great food. Staff is above any I have experienced. Only issue was that our outdoor hot tub didn’t work. They did come to work on it, but I was unable to use it for two days .
We loved this resort, beautiful rooms and great food. Staff is above any I have experienced. Only issue was that our outdoor hot tub didn’t work. They did come to work on it, but I was unable to use it for two days .
6
Elizabeth Lee
20 ene 2025
·
Se alojó 5 noches
Room had a musty odor. There were not enough chairs at the pool or on the beach for everyone at the property. I also didn’t realize that the adult and family resorts were connected and shared quite a bit of facilities together. Not a place to go if you truly want to be kid free.
Room had a musty odor. There were not enough chairs at the pool or on the beach for everyone at the property. I also didn’t realize that the adult and family resorts were connected and shared quite a bit of facilities together. Not a place to go if you truly want to be kid free.
10
Kevin
24 dic 2024
·
Se alojó 4 noches
The property is very clean, and the grounds are so beautiful with all of the green plants. You really get the tropical feel. Everything is easily accessible and there are bars and places to eat at every turn. The quiet places are a nice touch, and the pool area is fun and relaxing. Just a paradise .
The property is very clean, and the grounds are so beautiful with all of the green plants. You really get the tropical feel. Everything is easily accessible and there are bars and places to eat at every turn. The quiet places are a nice touch, and the pool area is fun and relaxing. Just a paradise .
10
Joseph
11 sept 2023
·
Se alojó 3 noches
Swim out pool and hot tub were amazing.
Swim out pool and hot tub were amazing.
8
julie kienast
11 dic 2023
·
Se alojó 4 noches
La Perla was a beautiful place - lovely outdoor spaces and a nicer beach than we anticipated - very little seaweed. There were lots of dining options and a 24 hour coffee bar. The resort is quite isolated and it is a $20 taxi ride to town. The decor in the rooms with 2 large tubs was a little much, but the room was very comfortable.
La Perla was a beautiful place - lovely outdoor spaces and a nicer beach than we anticipated - very little seaweed. There were lots of dining options and a 24 hour coffee bar. The resort is quite isolated and it is a $20 taxi ride to town. The decor in the rooms with 2 large tubs was a little much, but the room was very comfortable.
10
JAIME
20 nov 2023
·
Se alojó 5 noches
This resort was great. We stayed on the adults only side, which I recommend. The food quality at the restaurants was amazing. The buffet was just okay. Excellent service everywhere. Room was gorgeous and the bed was comfortable. Room had a large soaking tub in the bathroom. And a jacuzzi tub on the balcony. The beach was okay, not as nice as other resorts but the pool was so fun. The drinks were good quality. Good selection of liquor.
This resort was great. We stayed on the adults only side, which I recommend. The food quality at the restaurants was amazing. The buffet was just okay. Excellent service everywhere. Room was gorgeous and the bed was comfortable. Room had a large soaking tub in the bathroom. And a jacuzzi tub on the balcony. The beach was okay, not as nice as other resorts but the pool was so fun. The drinks were good quality. Good selection of liquor.
8
Lindsey
16 oct 2023
·
Se alojó 3 noches
Everything was great. The only issue we had was the air conditioning in our room- it stopped working the second night and the room was so uncomfortably hot. They fixed it in the morning, but it seemed like the temperature rose at night again pretty significantly, which made it difficult to sleep.
Everything was great. The only issue we had was the air conditioning in our room- it stopped working the second night and the room was so uncomfortably hot. They fixed it in the morning, but it seemed like the temperature rose at night again pretty significantly, which made it difficult to sleep.
10
Bernard
18 may 2025
·
Se alojó 5 noches
We had a wonderful stay. Upgrading to the Reserve was well worth it. Access to an additional restaurant, pool, and steak-house menu items were all valuable adds. Room was spacious and comfortable. Pools were close by and roomy. Swim up bars were well stocked and staffed by great bartenders. Can't really offer any critical comments.
We had a wonderful stay. Upgrading to the Reserve was well worth it. Access to an additional restaurant, pool, and steak-house menu items were all valuable adds. Room was spacious and comfortable. Pools were close by and roomy. Swim up bars were well stocked and staffed by great bartenders. Can't really offer any critical comments.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es un punto fuerte: el personal es cálido, atento y muchos conserjes elevan la calidad de la estancia. Los problemas recurrentes incluyen las molestias para reservar la cena, la ocasional falta de respuesta por parte del servicio de conserjería y las ofertas de ventas o promociones de membresía.
Reseñas de huéspedes relacionadas
10
Abiola
11 nov 2023
·
Se alojó 6 noches
Our experience at Paradisus La Perla was absolutely amazing. The moment we arrived at the resort, Denys, our concierge, greeted us warmly and immediately made us feel at home. Denys provided us with a clear and concise explanation of all the amenities and dining options available at the resort, taking our hunger and exhaustion into consideration. In no time, Denys was able to book us a table at Bana for dinner, allowing us to unwind and relax. Our stay would not have been as memorable without Denys's excellent service, and the food at Bana was exceptional. We had a wonderful time with all the staff, but we must mention the great poolside service provided by Elvis, the enjoyable conversation with Mago at Toji, and the fantastic massage from Barbara. We have been to many resorts, but Paradisus is undoubtedly one of the best we have ever visited. Thank you for making our week so enjoyable and unforgettable.
Our experience at Paradisus La Perla was absolutely amazing. The moment we arrived at the resort, Denys, our concierge, greeted us warmly and immediately made us feel at home. Denys provided us with a clear and concise explanation of all the amenities and dining options available at the resort, taking our hunger and exhaustion into consideration. In no time, Denys was able to book us a table at Bana for dinner, allowing us to unwind and relax. Our stay would not have been as memorable without Denys's excellent service, and the food at Bana was exceptional. We had a wonderful time with all the staff, but we must mention the great poolside service provided by Elvis, the enjoyable conversation with Mago at Toji, and the fantastic massage from Barbara. We have been to many resorts, but Paradisus is undoubtedly one of the best we have ever visited. Thank you for making our week so enjoyable and unforgettable.
10
Eduardo
15 nov 2025
·
Se alojó 1 noche
Went there three years ago, and returned just last week. Service and quality still remain impecable. Food is incredible, both at the buffets and the restaurants (had the chance to make reservations for two a-la-carte restaurants). Service is the one thing that makes this hotel well worth it. All the staff goes above and beyond trying to help you. Will surely be back for a third time.
Went there three years ago, and returned just last week. Service and quality still remain impecable. Food is incredible, both at the buffets and the restaurants (had the chance to make reservations for two a-la-carte restaurants). Service is the one thing that makes this hotel well worth it. All the staff goes above and beyond trying to help you. Will surely be back for a third time.
10
Harry
2 nov 2025
·
Se alojó 6 noches
Wow! Where do I start? The room was amazing, the pools are awesome! Very well maintained grounds. Great dining and excellent room service. But, the true standouts are the staff. Everyone was warm and friendly, attentive to every detail. Roberto was our concierge and was absolutely the best! He kept in close contact and was very respectful and responsive. A truly wonderful human being. This was our second trip and we can't wait to return!
Wow! Where do I start? The room was amazing, the pools are awesome! Very well maintained grounds. Great dining and excellent room service. But, the true standouts are the staff. Everyone was warm and friendly, attentive to every detail. Roberto was our concierge and was absolutely the best! He kept in close contact and was very respectful and responsive. A truly wonderful human being. This was our second trip and we can't wait to return!
4
Clarisse F
12 jun 2025
·
Se alojó 3 noches
Not as it once was. The bell hop and restaurant staff, even by the pool are amazing, hardworking, and helped the customer experience. The Reserve concierge staff, are not a good fit for their roles. Luis is the one to welcomed us, thay really soured oir experience. He lacked enthusiasm and was rude. When you asked him for help, he was condescending and treated you like a bother. Cynthia, who was supposed to be our private concierge, lacked anticipation or the desire to even help you. She didn't give us a tour of the resort and had crappy attitude overall. We questioned what was the point of upgrading to The Reserve experience if the concierge staff have poor service, empathy, or desire to help give a warm and pleasant experience. Cynthia talked to us like we were being commmanded and she had zero hospitality. Her WhatsApp messages were very automated and she had no grace or consideration in person. She knew it was a family vacation and she ignored all the useful insights to help make our stay memorable. This is our 3rd Paradisus line booking and due to Cynthia and Luis, we will never book with Paradisus or Melia again. Why would you advertise a Luxury and memorable experience when you can't even have a concierge team that actually wants to help. They should promote the staff from the pool like Alfredo or servers at the Hadar loke Ernesto, Nelvia, and Jorge, as they know how to provide a great customer experience and makes you feel welcome.
Not as it once was. The bell hop and restaurant staff, even by the pool are amazing, hardworking, and helped the customer experience. The Reserve concierge staff, are not a good fit for their roles. Luis is the one to welcomed us, thay really soured oir experience. He lacked enthusiasm and was rude. When you asked him for help, he was condescending and treated you like a bother. Cynthia, who was supposed to be our private concierge, lacked anticipation or the desire to even help you. She didn't give us a tour of the resort and had crappy attitude overall. We questioned what was the point of upgrading to The Reserve experience if the concierge staff have poor service, empathy, or desire to help give a warm and pleasant experience. Cynthia talked to us like we were being commmanded and she had zero hospitality. Her WhatsApp messages were very automated and she had no grace or consideration in person. She knew it was a family vacation and she ignored all the useful insights to help make our stay memorable. This is our 3rd Paradisus line booking and due to Cynthia and Luis, we will never book with Paradisus or Melia again. Why would you advertise a Luxury and memorable experience when you can't even have a concierge team that actually wants to help. They should promote the staff from the pool like Alfredo or servers at the Hadar loke Ernesto, Nelvia, and Jorge, as they know how to provide a great customer experience and makes you feel welcome.
10
Lyle
9 feb 2025
·
Se alojó 5 noches
The staff are second to none! Very courteous, extremely helpful, and very sincere about the service they provide. I had a question about their services, and contacted one of the concierges, who got right back to me on his day off! Very impressive going above and beyond. The food and entertainment was fantastic! The grounds were always being kept up, and everone was so accommodating to ensure our time was maximized for relaxation and no time waiting in lines for anything! Looking forward to going back!
The staff are second to none! Very courteous, extremely helpful, and very sincere about the service they provide. I had a question about their services, and contacted one of the concierges, who got right back to me on his day off! Very impressive going above and beyond. The food and entertainment was fantastic! The grounds were always being kept up, and everone was so accommodating to ensure our time was maximized for relaxation and no time waiting in lines for anything! Looking forward to going back!
2
Robin
17 may 2025
·
Se alojó 4 noches
We had a reservation with this property and due to travel documents not being ready in time,we tried to contact the property to see if we can reschedule our reservation. After calling twice they transferred me and it just hung up on me both times. After the third time calling, they gave me an email for a front desk help. I emailed on April 30. It is now May 16 and I still haven’t heard anything back. The communication on this property is almost impossible and you are thrown into a circle of endlessness. It’s very unfortunate because we really wanted to be a returning customer and wanted to plan our wedding at this resort and the fact that we got absolutely no help is very disappointing. Customer service is absolutely terrible and now we lost a reservation with absolutely no help at all. It seems they don’t care about people staying here and they just care about taking your money. It is now May 16 and I just called again and asked for an email or phone number for a manager and they just told me they couldn’t help me and I have to call back the most unprofessionalism I’ve ever experienced.
We had a reservation with this property and due to travel documents not being ready in time,we tried to contact the property to see if we can reschedule our reservation. After calling twice they transferred me and it just hung up on me both times. After the third time calling, they gave me an email for a front desk help. I emailed on April 30. It is now May 16 and I still haven’t heard anything back. The communication on this property is almost impossible and you are thrown into a circle of endlessness. It’s very unfortunate because we really wanted to be a returning customer and wanted to plan our wedding at this resort and the fact that we got absolutely no help is very disappointing. Customer service is absolutely terrible and now we lost a reservation with absolutely no help at all. It seems they don’t care about people staying here and they just care about taking your money. It is now May 16 and I just called again and asked for an email or phone number for a manager and they just told me they couldn’t help me and I have to call back the most unprofessionalism I’ve ever experienced.
10
Heidi
10 mar 2025
·
Se alojó 8 noches
We've been to several all-inclusive resorts in Mexico (including Fairmont Mayakoba).. and this one has been our favorite! Upon our arrival we upgraded to the "reserve" area for a very reasonable cost and it was well worth the price. We truely can't say enough about the quality of the staff and food. We loved everything about this trip! To name drop Carlos (our concierge) and Alejandra (front desk) really made our stay extra special --- THANK YOU!
We've been to several all-inclusive resorts in Mexico (including Fairmont Mayakoba).. and this one has been our favorite! Upon our arrival we upgraded to the "reserve" area for a very reasonable cost and it was well worth the price. We truely can't say enough about the quality of the staff and food. We loved everything about this trip! To name drop Carlos (our concierge) and Alejandra (front desk) really made our stay extra special --- THANK YOU!
8
tek
2 nov 2023
·
Se alojó 7 noches
Most reviews I read before we came were accurate. We rate the hotel 3.5 stars out of 5. 1. Staff are wonderful, friendly and helpful 2. Buildings, restaurants, bars and pools are lovely 3. Rooms are very nice. If you are being picky, no usb charging sockets which seemed odd given everyone has a phone, ipad, watch, other items that need usb charging. 4. Double showers are great but the switch for hand held/ceiling shower didn't work in both our rooms on all 4 showers. 5. Rooms had a strong damp smell which invaded our clothes. Our first room was very smelly, on the ground floor with La Coate (large rodent/Mexican raccoon) faeces visible on the floor from its frequent visits so we didn't use our hot tub or sit in the chairs and we moved rooms after 2 nights. 4. Restaurants are as in other reviews I read. Breakfast buffet, Mole and Tapas restaurants were very good. Fuego was a bit hit and miss. Italian "Capone" was very poor food and service was slow. 5. Drinks are at the cheap end of the brand unless you upgrade for an extra $1000 a week. There are 4 wines - Merlot, Cabernet Sav, Sav Blanc & Chardonnay. All were drinkable but disappointing. Better to pay extra and order something nice. Not sure why $350 a night doesn't get you a decent glass of wine. 6. No entertainment to speak of but some activities around the pool during the day. 7. Guests are hijacked when they arrive with offers of discounts if they attend a Timeshare-esque presentation. We declined
Most reviews I read before we came were accurate. We rate the hotel 3.5 stars out of 5. 1. Staff are wonderful, friendly and helpful 2. Buildings, restaurants, bars and pools are lovely 3. Rooms are very nice. If you are being picky, no usb charging sockets which seemed odd given everyone has a phone, ipad, watch, other items that need usb charging. 4. Double showers are great but the switch for hand held/ceiling shower didn't work in both our rooms on all 4 showers. 5. Rooms had a strong damp smell which invaded our clothes. Our first room was very smelly, on the ground floor with La Coate (large rodent/Mexican raccoon) faeces visible on the floor from its frequent visits so we didn't use our hot tub or sit in the chairs and we moved rooms after 2 nights. 4. Restaurants are as in other reviews I read. Breakfast buffet, Mole and Tapas restaurants were very good. Fuego was a bit hit and miss. Italian "Capone" was very poor food and service was slow. 5. Drinks are at the cheap end of the brand unless you upgrade for an extra $1000 a week. There are 4 wines - Merlot, Cabernet Sav, Sav Blanc & Chardonnay. All were drinkable but disappointing. Better to pay extra and order something nice. Not sure why $350 a night doesn't get you a decent glass of wine. 6. No entertainment to speak of but some activities around the pool during the day. 7. Guests are hijacked when they arrive with offers of discounts if they attend a Timeshare-esque presentation. We declined
8
Aquilla
31 may 2024
·
Se alojó 3 noches
This property is beautiful and I’m hard to impress. Everyone there was extremely nice. I only had one concern about this property which many people have stated: the dinner reservations. They really need a better way of scheduling. So when you check in they say call guest services. So I called them and for five minutes no one answered. I was then instructed to walk to the concierge desk by check in so I did that. I was then instructed to call and I informed her we just tried. So she called the family side and handed me the phone. The lady said there was 10-15 people in front of me so I need to walk over there, so I did. When I arrived 4 minutes later no one was there and her and her coworker were just talking and playing, no line or anything. Took 10 seconds once there. Imagine having to do that everyday for dinner. Other than that it was good.
This property is beautiful and I’m hard to impress. Everyone there was extremely nice. I only had one concern about this property which many people have stated: the dinner reservations. They really need a better way of scheduling. So when you check in they say call guest services. So I called them and for five minutes no one answered. I was then instructed to walk to the concierge desk by check in so I did that. I was then instructed to call and I informed her we just tried. So she called the family side and handed me the phone. The lady said there was 10-15 people in front of me so I need to walk over there, so I did. When I arrived 4 minutes later no one was there and her and her coworker were just talking and playing, no line or anything. Took 10 seconds once there. Imagine having to do that everyday for dinner. Other than that it was good.
10
Yamilet
18 may 2025
·
Se alojó 5 noches
Staff was courteous and super attentive. Grounds are immaculate, well kept and maintained. Food was Delicious. Plenty of activities to keep busy as well as time for quiet and relaxation. Would return in a heartbeat. Loved this resort.
Staff was courteous and super attentive. Grounds are immaculate, well kept and maintained. Food was Delicious. Plenty of activities to keep busy as well as time for quiet and relaxation. Would return in a heartbeat. Loved this resort.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación frente a la playa en medio de unos exuberantes jardines, pero se necesita un taxi para llegar al centro de Playa del Carmen para la mayoría de las actividades. Las condiciones de las algas a veces afectan la costa.
Reseñas de huéspedes relacionadas
10
Edward
30 nov 2025
·
Se alojó 3 noches
Excluding the amazing price for this level of all-inclusive resort, this place is a no-brainer for those who know that this part of MX (Cancun-Playadel Carmen- Tolum) has the safest tourist areas in all of Mexico. This all-inclusive resort is high-end all the way, and “The Reserve” adults-only section and the family side is as well. The location of this resort makes it the perfect place for any gringo who can also speak Spanish because instead of having to pay the mini Taxi mafia that charges the high fixed price for every ride, you can use the InDriver app and avoid dealing with the Taxi mafia that runs the tourist area in the central part of town. Taking an Uber driver to the airport will only cost you $35 instead of $100 through the taxis. So I definitely recommend this place. It’s the best location for an all-inclusive hotel, beautiful beaches lots of stuff to do and just in perfect condition.
Excluding the amazing price for this level of all-inclusive resort, this place is a no-brainer for those who know that this part of MX (Cancun-Playadel Carmen- Tolum) has the safest tourist areas in all of Mexico. This all-inclusive resort is high-end all the way, and “The Reserve” adults-only section and the family side is as well. The location of this resort makes it the perfect place for any gringo who can also speak Spanish because instead of having to pay the mini Taxi mafia that charges the high fixed price for every ride, you can use the InDriver app and avoid dealing with the Taxi mafia that runs the tourist area in the central part of town. Taking an Uber driver to the airport will only cost you $35 instead of $100 through the taxis. So I definitely recommend this place. It’s the best location for an all-inclusive hotel, beautiful beaches lots of stuff to do and just in perfect condition.
10
Adam
21 mar 2025
·
Se alojó 6 noches
Great resort. Food was amazing, pool was lots of fun. Quick cab ride into downtown. Staff here was super friendly and helpful. Would definitely come back.
Great resort. Food was amazing, pool was lots of fun. Quick cab ride into downtown. Staff here was super friendly and helpful. Would definitely come back.
10
Gabriella
3 may 2025
·
Se alojó 5 noches
Excellent customer service from everyone we encountered. The staff were very friendly and helpful. Beautiful private beach for hotel guests. Workers cleaned up the seaweed all day long (if necessary). Large gorgeous room with a comfortable bed. I would definitely stay here again!
Excellent customer service from everyone we encountered. The staff were very friendly and helpful. Beautiful private beach for hotel guests. Workers cleaned up the seaweed all day long (if necessary). Large gorgeous room with a comfortable bed. I would definitely stay here again!
10
Diana
21 mar 2025
·
Se alojó 3 noches
Beautiful location.
Beautiful location.
8
Jerome Donald
21 feb 2023
·
Roulette Room SCAM -- If you book a Roulette Room at La Perla (Adults Only), you may be placed in the Family Side! Fortunately, our group was placed in the Adults only side, but we could have been on the family side even though we booked in La Perla. This is an issue with the Travelocity booking -- Not the property. The hotel was very clean & rooms were large, the staff was very helpful and friendly, the pool & pool bar were great! A very nice property! The beach had a lot of seaweed, so if that's what you're looking to do you likely will want to book elsewhere.
Roulette Room SCAM -- If you book a Roulette Room at La Perla (Adults Only), you may be placed in the Family Side! Fortunately, our group was placed in the Adults only side, but we could have been on the family side even though we booked in La Perla. This is an issue with the Travelocity booking -- Not the property. The hotel was very clean & rooms were large, the staff was very helpful and friendly, the pool & pool bar were great! A very nice property! The beach had a lot of seaweed, so if that's what you're looking to do you likely will want to book elsewhere.
10
Erica
22 jul 2025
·
Se alojó 4 noches
Very happy I chose to stay at Paradisus La Perla. The property is clean and beautiful. The staff is friendly and professional. When I was unable to make my check in time due to a flight delay, the property went above and beyond to ensure my stay was top notch. This resort is great for couples wanting to relax. If you stay on a weekend there are many fun things like a pool foam party and karaoke night. Amenities: DEFINITELY use their spa. I booked a couples massage which included hydrotherapy at check-in. It was hands down my favorite day. Also loved being able to choose between the main Fahrenheit pool and Quiet pool. Dining: We stayed for 4 nights. Our dining routine was going to the Nespresso cafe for small breakfast, the buffet for lunch, and a dinner reservation in the evening. If I could rank the restaurants we tried; SAL is #1 and must, then Tokimeku (loved their sushi) then LemonFish. LemonFish wasn't my favorite. On one night we did order room service which did take a while but we did not mind. Pro tip: Definitely bring cash for tips. The staff deserve it. Also there was much sargassum on the beach so we stuck to the pool most days, but we did manage to have one fun day of kayaking and beach volleyball. The water just wasn't very clear. Overall I'd highly recommend staying here.
Very happy I chose to stay at Paradisus La Perla. The property is clean and beautiful. The staff is friendly and professional. When I was unable to make my check in time due to a flight delay, the property went above and beyond to ensure my stay was top notch. This resort is great for couples wanting to relax. If you stay on a weekend there are many fun things like a pool foam party and karaoke night. Amenities: DEFINITELY use their spa. I booked a couples massage which included hydrotherapy at check-in. It was hands down my favorite day. Also loved being able to choose between the main Fahrenheit pool and Quiet pool. Dining: We stayed for 4 nights. Our dining routine was going to the Nespresso cafe for small breakfast, the buffet for lunch, and a dinner reservation in the evening. If I could rank the restaurants we tried; SAL is #1 and must, then Tokimeku (loved their sushi) then LemonFish. LemonFish wasn't my favorite. On one night we did order room service which did take a while but we did not mind. Pro tip: Definitely bring cash for tips. The staff deserve it. Also there was much sargassum on the beach so we stuck to the pool most days, but we did manage to have one fun day of kayaking and beach volleyball. The water just wasn't very clear. Overall I'd highly recommend staying here.
10
Matthew
17 mar 2024
·
Se alojó 4 noches
My fiancée and I stayed at this property for 4 nights this week and we absolutely loved it! The resort is beautiful, the food is by far the best we’ve ever had at a resort, the staff are kind and helpful and there is a great vibe by the pool with the DJ. Freddy and Ulises were amazing to us and always took care of our every need! The only negative would be the piles of seaweed that they left on the sand. As a result we didn’t spend any time on the beach.
My fiancée and I stayed at this property for 4 nights this week and we absolutely loved it! The resort is beautiful, the food is by far the best we’ve ever had at a resort, the staff are kind and helpful and there is a great vibe by the pool with the DJ. Freddy and Ulises were amazing to us and always took care of our every need! The only negative would be the piles of seaweed that they left on the sand. As a result we didn’t spend any time on the beach.
8
julie kienast
11 dic 2023
·
Se alojó 4 noches
La Perla was a beautiful place - lovely outdoor spaces and a nicer beach than we anticipated - very little seaweed. There were lots of dining options and a 24 hour coffee bar. The resort is quite isolated and it is a $20 taxi ride to town. The decor in the rooms with 2 large tubs was a little much, but the room was very comfortable.
La Perla was a beautiful place - lovely outdoor spaces and a nicer beach than we anticipated - very little seaweed. There were lots of dining options and a 24 hour coffee bar. The resort is quite isolated and it is a $20 taxi ride to town. The decor in the rooms with 2 large tubs was a little much, but the room was very comfortable.
10
Kenneth
2 jun 2025
·
Se alojó 3 noches
The property was beautiful and very relaxing. There is a family resort attached. It was nice because we stayed in the adults only and our younger family members stayed on family side and we could enjoy adult side as well as family dining and pools during the day with our younger family members. It was a long way out of town so nothing very close. A very hot long walk to 5th avenue snd port. Spent quite a bit of extra money on taxi rides to go anywhere. Resort is very amazing so you don’t need to go anywhere. But we like to get exposed to culture outside of fancy resort so we enjoy getting off property a little. Plenty of pools and dining. Gorgeous and tranquil atmosphere. Very spread out so be prepared to get your steps in which I loved but if you have limited mobility you need to upgrade to family concierge or reserve. I would definitely return. Due to time of year (May) beach and ocean was unusable due to sea weed. Overall a real jewel of a resort!
The property was beautiful and very relaxing. There is a family resort attached. It was nice because we stayed in the adults only and our younger family members stayed on family side and we could enjoy adult side as well as family dining and pools during the day with our younger family members. It was a long way out of town so nothing very close. A very hot long walk to 5th avenue snd port. Spent quite a bit of extra money on taxi rides to go anywhere. Resort is very amazing so you don’t need to go anywhere. But we like to get exposed to culture outside of fancy resort so we enjoy getting off property a little. Plenty of pools and dining. Gorgeous and tranquil atmosphere. Very spread out so be prepared to get your steps in which I loved but if you have limited mobility you need to upgrade to family concierge or reserve. I would definitely return. Due to time of year (May) beach and ocean was unusable due to sea weed. Overall a real jewel of a resort!
10
JAIME
20 nov 2023
·
Se alojó 5 noches
This resort was great. We stayed on the adults only side, which I recommend. The food quality at the restaurants was amazing. The buffet was just okay. Excellent service everywhere. Room was gorgeous and the bed was comfortable. Room had a large soaking tub in the bathroom. And a jacuzzi tub on the balcony. The beach was okay, not as nice as other resorts but the pool was so fun. The drinks were good quality. Good selection of liquor.
This resort was great. We stayed on the adults only side, which I recommend. The food quality at the restaurants was amazing. The buffet was just okay. Excellent service everywhere. Room was gorgeous and the bed was comfortable. Room had a large soaking tub in the bathroom. And a jacuzzi tub on the balcony. The beach was okay, not as nice as other resorts but the pool was so fun. The drinks were good quality. Good selection of liquor.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Muchos huéspedes elogian la comida y la variedad, pero la retroalimentación es mixta en general: las reservas para cenar pueden ser difíciles, las bebidas premium y el restaurante de carnes a menudo tienen un costo adicional, y la calidad del buffet o los restaurantes especializados varía.
Reseñas de huéspedes relacionadas
10
Adrian
2 oct 2025
·
Se alojó 3 noches
Stayed for 4 nights and honestly no complaints . The food from the restaurants were very good .
Stayed for 4 nights and honestly no complaints . The food from the restaurants were very good .
8
ahna
16 nov 2025
·
Se alojó 6 noches
The waiters, waitresses, and customer service was amazing. Room was clean but a lot of things that were not in the roon were not in the best shape. The food was really good at most of the restaurants we tried. The downside is that there isnt much to do at night. The bars don't have a lot of sitting areas. The club is a sports bar that turns unto a club. Also does not have a lot of seating as well. We had some issues with our rooms and consierge were not able to help but customer service sorted us out on day 3 right away. They dont have many double bed rooms even though expedia sells it like it does. Expedia needs to fix their hotel information. Be aware that the steak restaurant is not included like the other resorts. You have to pay extra. If you are looking for a quiet relaxing time, this will work for you. If you need more things to do at night, this is not the place.
The waiters, waitresses, and customer service was amazing. Room was clean but a lot of things that were not in the roon were not in the best shape. The food was really good at most of the restaurants we tried. The downside is that there isnt much to do at night. The bars don't have a lot of sitting areas. The club is a sports bar that turns unto a club. Also does not have a lot of seating as well. We had some issues with our rooms and consierge were not able to help but customer service sorted us out on day 3 right away. They dont have many double bed rooms even though expedia sells it like it does. Expedia needs to fix their hotel information. Be aware that the steak restaurant is not included like the other resorts. You have to pay extra. If you are looking for a quiet relaxing time, this will work for you. If you need more things to do at night, this is not the place.
10
Eduardo
15 nov 2025
·
Se alojó 1 noche
Went there three years ago, and returned just last week. Service and quality still remain impecable. Food is incredible, both at the buffets and the restaurants (had the chance to make reservations for two a-la-carte restaurants). Service is the one thing that makes this hotel well worth it. All the staff goes above and beyond trying to help you. Will surely be back for a third time.
Went there three years ago, and returned just last week. Service and quality still remain impecable. Food is incredible, both at the buffets and the restaurants (had the chance to make reservations for two a-la-carte restaurants). Service is the one thing that makes this hotel well worth it. All the staff goes above and beyond trying to help you. Will surely be back for a third time.
10
Alex
30 nov 2025
·
Se alojó 4 noches
Food was excellent. Facilities were excellent and clean. We were not expecting such a high quality experience. Our second Paradisus experience (last year in Cabo - also great). The brand has strong offerings.
Food was excellent. Facilities were excellent and clean. We were not expecting such a high quality experience. Our second Paradisus experience (last year in Cabo - also great). The brand has strong offerings.
6
Stanley
24 may 2025
·
Se alojó 7 noches
Typical all inclusive. Older property that needs updating. Buffet was as expected but sadly the specialty restaurants were not good the steak house being the biggest disappointment. The swim out Reserve “quiet pool” was dirty & not maintained. The larger pools were so slippery and with that many people they need chemicals. Clear markings where they have not been scrubbed. Employees are so kind and friendly, housekeeping was amazing! NO FANS in any open air spaces or closed to circulate air so be prepared to be very hot, it was 92 daily. But plenty of chairs, clean towels and cabanas. Entertainment was cultural and so amazing (highlight). Low water pressure and we lost power several times. Honestly would not recommend & it’s significantly more money than other all inclusive for what reason we couldn’t figure out. Beach wasn’t available but that was nature not the resort.
Typical all inclusive. Older property that needs updating. Buffet was as expected but sadly the specialty restaurants were not good the steak house being the biggest disappointment. The swim out Reserve “quiet pool” was dirty & not maintained. The larger pools were so slippery and with that many people they need chemicals. Clear markings where they have not been scrubbed. Employees are so kind and friendly, housekeeping was amazing! NO FANS in any open air spaces or closed to circulate air so be prepared to be very hot, it was 92 daily. But plenty of chairs, clean towels and cabanas. Entertainment was cultural and so amazing (highlight). Low water pressure and we lost power several times. Honestly would not recommend & it’s significantly more money than other all inclusive for what reason we couldn’t figure out. Beach wasn’t available but that was nature not the resort.
4
Sunny B
18 may 2024
·
Se alojó 5 noches
The buffet was so small, not lots of food options, for the breakfast time only one omelette station so lots of waiting time. Same food every day.
The buffet was so small, not lots of food options, for the breakfast time only one omelette station so lots of waiting time. Same food every day.
4
Holly
9 sept 2024
·
Se alojó 8 noches
Overall property was nice and clean, however the dining was horrible and the service was not very fast. Food options were minimal, and you had to make reservations to eat dinner anywhere but the buffet. The buffet was small and not good protein options. Also the American food options were just bad - they had a lot of Indian and bizarre foods available. Room service food was also bad and actually made us sick. We paid for an upgraded room but our provided concierge wouldn’t book reservations for our whole group. There were times when our room wasn’t cleaned until 3pm and there were not even that many people at the resort. Also, they wouldn’t serve us Baileys with our morning coffee until 10am but they were okay with giving us mimosas with alcohol - which doesn’t make sense. None of these have ever been issues at any other resort we’ve stayed at. Overall not impressed
Overall property was nice and clean, however the dining was horrible and the service was not very fast. Food options were minimal, and you had to make reservations to eat dinner anywhere but the buffet. The buffet was small and not good protein options. Also the American food options were just bad - they had a lot of Indian and bizarre foods available. Room service food was also bad and actually made us sick. We paid for an upgraded room but our provided concierge wouldn’t book reservations for our whole group. There were times when our room wasn’t cleaned until 3pm and there were not even that many people at the resort. Also, they wouldn’t serve us Baileys with our morning coffee until 10am but they were okay with giving us mimosas with alcohol - which doesn’t make sense. None of these have ever been issues at any other resort we’ve stayed at. Overall not impressed
10
Erica
22 jul 2025
·
Se alojó 4 noches
Very happy I chose to stay at Paradisus La Perla. The property is clean and beautiful. The staff is friendly and professional. When I was unable to make my check in time due to a flight delay, the property went above and beyond to ensure my stay was top notch. This resort is great for couples wanting to relax. If you stay on a weekend there are many fun things like a pool foam party and karaoke night. Amenities: DEFINITELY use their spa. I booked a couples massage which included hydrotherapy at check-in. It was hands down my favorite day. Also loved being able to choose between the main Fahrenheit pool and Quiet pool. Dining: We stayed for 4 nights. Our dining routine was going to the Nespresso cafe for small breakfast, the buffet for lunch, and a dinner reservation in the evening. If I could rank the restaurants we tried; SAL is #1 and must, then Tokimeku (loved their sushi) then LemonFish. LemonFish wasn't my favorite. On one night we did order room service which did take a while but we did not mind. Pro tip: Definitely bring cash for tips. The staff deserve it. Also there was much sargassum on the beach so we stuck to the pool most days, but we did manage to have one fun day of kayaking and beach volleyball. The water just wasn't very clear. Overall I'd highly recommend staying here.
Very happy I chose to stay at Paradisus La Perla. The property is clean and beautiful. The staff is friendly and professional. When I was unable to make my check in time due to a flight delay, the property went above and beyond to ensure my stay was top notch. This resort is great for couples wanting to relax. If you stay on a weekend there are many fun things like a pool foam party and karaoke night. Amenities: DEFINITELY use their spa. I booked a couples massage which included hydrotherapy at check-in. It was hands down my favorite day. Also loved being able to choose between the main Fahrenheit pool and Quiet pool. Dining: We stayed for 4 nights. Our dining routine was going to the Nespresso cafe for small breakfast, the buffet for lunch, and a dinner reservation in the evening. If I could rank the restaurants we tried; SAL is #1 and must, then Tokimeku (loved their sushi) then LemonFish. LemonFish wasn't my favorite. On one night we did order room service which did take a while but we did not mind. Pro tip: Definitely bring cash for tips. The staff deserve it. Also there was much sargassum on the beach so we stuck to the pool most days, but we did manage to have one fun day of kayaking and beach volleyball. The water just wasn't very clear. Overall I'd highly recommend staying here.
6
Jared
26 feb 2024
·
Se alojó 7 noches
The property was lovely and the staff were friendly. The biggest issue was with the food. The only restaurant that did not require a reservation was Hadar and it was a buffet that served all three meals. The food at Hadar was barely adequate at times. Occasionally we found a tasty dish there. All the other restaurants on the "Adult Only" side were lacking in flavor and variety. The best restaurant was Mole (family side). There were inconsistencies with the Melia website and the actual restaurants within the complex. When we asked about the type of food served at each restaurant we were told conflicting information. Sol (the steakhouse) was a huge disappointment. We knew we would have to pay for this restaurant, but never expected to pay $9 for a $3 bottle of water and $52 for top sirloin that was tough (cooked medium). The biggest shock was the $108 for a ribeye!!! I am gluten sensitive and the options were extremely limited and thank goodness I do not have Celiac. Because of the difficulty with reserving restaurants and the mediocre food we will not be going back to Paradisus again.
The property was lovely and the staff were friendly. The biggest issue was with the food. The only restaurant that did not require a reservation was Hadar and it was a buffet that served all three meals. The food at Hadar was barely adequate at times. Occasionally we found a tasty dish there. All the other restaurants on the "Adult Only" side were lacking in flavor and variety. The best restaurant was Mole (family side). There were inconsistencies with the Melia website and the actual restaurants within the complex. When we asked about the type of food served at each restaurant we were told conflicting information. Sol (the steakhouse) was a huge disappointment. We knew we would have to pay for this restaurant, but never expected to pay $9 for a $3 bottle of water and $52 for top sirloin that was tough (cooked medium). The biggest shock was the $108 for a ribeye!!! I am gluten sensitive and the options were extremely limited and thank goodness I do not have Celiac. Because of the difficulty with reserving restaurants and the mediocre food we will not be going back to Paradisus again.
8
Luis
4 ago 2024
·
Se alojó 5 noches
Everything was great. The only bad thing was the food.
Everything was great. The only bad thing was the food.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Arturo
16 ago 2026
·
Se alojó 1 noche
A la habitación le faltaron snaks
A la habitación le faltaron snaks
10
Martha Eugenia Valdivia
23 jun 2026
·
Se alojó 3 noches
Excelente opción para descansar en pareja. La comida es riquísima y el personal es muy atento. Super recomendable visitar el restaurante de comida asiática. 10/10.
Excelente opción para descansar en pareja. La comida es riquísima y el personal es muy atento. Super recomendable visitar el restaurante de comida asiática. 10/10.
10
Rocio Estela
30 mar 2026
·
Se alojó 3 noches
Todo el personal muy amable, instalaciones muy bien mantenidas y alimentos muy sabrosos. Todo excelente.
Todo el personal muy amable, instalaciones muy bien mantenidas y alimentos muy sabrosos. Todo excelente.
10
Joel otoniel
16 mar 2026
·
Se alojó 5 noches
La vida es externa se debe caminar pero el camino es muy bonito, vale la pena
La vida es externa se debe caminar pero el camino es muy bonito, vale la pena
10
Raul
10 mar 2026
·
Se alojó 1 noche
Excelente sin palabras esten a la altura y un ejemplo de hacer hoteleria en el.catibe mexicano.
Excelente sin palabras esten a la altura y un ejemplo de hacer hoteleria en el.catibe mexicano.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-02: 405.60531387969974USD
- 2026-11-03: 444.741813263855USD
- 2026-11-04: 465.5870735833741USD
- 2026-11-05: 509.3959359216309USD
- 2026-11-06: 512.5181695794678USD
- 2026-11-07: 465.5870735833741USD
- 2026-11-08: 423.57487757064825USD
- 2026-11-09: 405.1878217616272USD
- 2026-11-10: 405.6877886201477USD
- 2026-11-11: 423.57487757064825USD
- 2026-11-12: 455.247771233368USD
- 2026-11-13: 512.5181695794678USD
- 2026-11-14: 512.5181695794678USD
- 2026-11-15: 447.2535564039612USD
- 2026-11-16: 465.5870735833741USD
- 2026-11-17: 466.5854035301209USD
- 2026-11-18: 491.4391341474915USD
- 2026-11-19: 447.2535564039612USD
- 2026-11-20: 455.247771233368USD
- 2026-11-21: 512.5181695794678USD
- 2026-11-22: 503.5232703320313USD
- 2026-11-23: 457.6005022549439USD
- 2026-11-24: 475.13104235855104USD
- 2026-11-25: 457.511748924408USD
- 2026-11-26: 504.5216002787781USD
- 2026-11-27: 504.5216002787781USD
- 2026-11-28: 503.5232703320313USD
- 2026-11-29: 423.65759117050175USD
- 2026-11-30: 405.6877886201477USD
- 2026-12-01: 446.62897318130496USD
- 2026-12-02: 483.55687613372805USD
- 2026-12-03: 523.8386722445679USD
- 2026-12-04: 523.5609128787232USD
- 2026-12-05: 561.4259295245362USD
- 2026-12-06: 447.6173051557923USD
- 2026-12-07: 447.6173051557923USD
- 2026-12-08: 464.1494811898804USD
- 2026-12-09: 483.55687613372805USD
- 2026-12-10: 483.55687613372805USD
- 2026-12-11: 483.55687613372805USD
- 2026-12-12: 446.62897318130496USD
- 2026-12-13: 446.62897318130496USD
- 2026-12-14: 420.6626354530335USD
- 2026-12-15: 420.6626354530335USD
- 2026-12-16: 420.6626354530335USD
- 2026-12-17: 435.1981857164002USD
- 2026-12-18: 420.6626354530335USD
- 2026-12-19: 419.66430550628667USD
- 2026-12-20: 420.57159589675905USD
- 2026-12-21: 577.699625559082USD
- 2026-12-22: 621.1968787414552USD
- 2026-12-23: 623.3218402584839USD
- 2026-12-24: 621.3251803649903USD
- 2026-12-25: 774.0683314291382USD
- 2026-12-26: 946.3386483676148USD
- 2026-12-27: 783.612266081543USD
- 2026-12-28: 830.9726265521241USD
- 2026-12-29: 833.9676505151368USD
- 2026-12-30: 1076.1204495159914USD
- 2026-12-31: 944.3419884741212USD
- 2027-01-01: 776.6240588226319USD
- 2027-01-02: 744.1187060089112USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Durante el registro de entrada, el titular deberá presentar la tarjeta usada para reservar y un documento de identidad oficial con fotografía a su nombre. Cualquier otra gestión habrá de coordinarse con el alojamiento antes de la llegada. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Pueden aplicarse políticas de cancelación especiales o cargos adicionales a las reservas en grupo (más de 8 habitaciones en el mismo alojamiento y para las mismas fechas).
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- No se aceptan niños de 17 años o menos en este alojamiento sólo para adultos.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Algunas actividades o instalaciones pueden tener acceso limitado. Se invita a los huéspedes a ponerse en contacto con el alojamiento utilizando los datos de contacto que aparecen en la confirmación de la reserva.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
Datos del negocio
Número de registro de la propiedad 008-007-005339/2025
- Mascotas: 1500 MXN por mascota, por noche
- El registro de salida tardía tiene un coste adicional.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Solo para adultos
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking Onsite
Actividades
Piscina
Jardín
Playa (cercana)
Piscina al aire libre
Piscina climatizada al aire libre
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Servicios
Servicio de limpieza
Caja fuerte
Cajero automático
24-Hour Front Desk
Concierge Services