Name: Wingate by Wyndham Steubenville
Address: 820 University Boulevard, Steubenville, Ohio, United States of America, Steubenville, Ohio, US
Price range: $90–$340 per night
Rating: 7.7

What guests think

Across reviews of Wingate by Wyndham Steubenville, guests frequently praise friendly front-desk staff and convenient access to Franciscan University, while noting an aging property with recurring maintenance issues, musty odors, visibly worn carpets, and intermittent problems with televisions and HVAC.

The pool and fitness center are repeatedly reported closed, ice and vending are limited to lower floors, and renovations or upgrades are still needed. Breakfast feedback is mixed, ranging from hot, tasty options to minimal, cold, or temporarily cancelled service. Expect a basic stay with friendly service and convenient location, but reduced amenities and noticeable wear.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and fitness center are often closed long term, and several reviews note limited ice/vending on upper floors; some mention ongoing need for upgrades. Pet-friendly policy is appreciated.

Related guest reviews

6

Chris

Jul 10, 2024

·

Stayed 4 nights

Internet wifi very slow no pool no gym

10

Joshua

Oct 31, 2023

·

Stayed 2 nights

The pool was closed wasnt disclosed until arrival

8

Carol

May 15, 2023

·

Stayed 3 nights

Next room noise and hallway noise easily heard but luckily, clients were not disruptive.. Pool and exercise room closed down.

6

John E

Sep 14, 2023

·

Stayed 2 nights

Check in was quick and easy. Room was clean and bathroom items were stocked fine. Breakfast was good. All of the staff were friendly. We left an important item in the closet and the staff took care of it right away and called us to advise. Unfortunately we were very far away by then so they assisted in getting it taken care of to get it back to us. Many, many thanks for that! No ice/vending machines on upper floors. Only available down by the lobby. Very disappointed that the pool and fitness center were closed though. Apparently they both had been closed for quite some time. We were told multiple times that they would not be reopened for a very long time. We should've been made aware of that during the booking or received a discount because of that. Otherwise a good place to stay.

8

Brion

Jun 9, 2023

·

Stayed 1 night

The pool and fitness center are still closed. It's a negative. When will they be fixed?

4

Allison

Aug 18, 2025

·

Stayed 4 nights

The room was gross, mold on the bathroom ceiling, gunk all over the bathroom floor, mildew on the shower basin. The room smelled like weed. The kitchen was closed, so no breakfast. They said they notified hotels.com but that didn’t happen. The gym and pool were also closed as well as the ice machines. They also closed off the dining area to people who wanted to bring in food so you had to eat in your room. Every time I went to the counter to get pre packed mini ice bags, the front desk was closed. When they were there, they were very unfriendly. Our queen size beds had king mattress protectors so the sheets fit awkwardly- every time we rolled over the sheets popped off. I have stayed here six times in the past two yrs but it has gotten worse and worse and I won’t do it again.

10

Skylar

Feb 28, 2024

·

Stayed 1 night

Staff is incredibly kind, and helpful. It's definitely gotten 10x better the past few years. They do have a $250 deposir for those who live within 50 miles of the hotel but aside from that, the hotel is wonderful. The pool and gym has been down for quite sometime but there's the marina and some nice food places up the street. .

6

Lorrie

Oct 25, 2025

·

Stayed 2 nights

Websites needs updated! No pool, no fitness, no daily housekeeping. With that said, the establishment was very clean and organized.

8

John

Jun 15, 2025

·

Stayed 1 night

Its a nice place,clean but the pools bin closed for years and the fitness room, plus no vending machines or ice on two floors

8

Henry

Jun 20, 2023

·

Stayed 3 nights

I previously stayed at this property two years ago and the fitness center was not available and it was not available again this time. In addition, we were not able to do our laundry since we were there for 3 nights.

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Cleanliness

Cleanliness is a recurring concern, with frequent mentions of dirty, heavily stained carpets, musty or moldy odors, and occasional pests; a smaller number of guests found rooms clean.

Related guest reviews

4

H M

Sep 22, 2024

·

Stayed 3 nights

The property appears nice from the outside and staff members were very helpful. Inside, the hotel is tired. The bed was ok. Unfortunately, the carpet was VERY dirty to the extent that the bottoms of our footies and feet were black!!! The bathroom tile was reasonably clean but the corners throughout both rooms may not have been dusted/swept in months. Some of the painting e.g. around the 2nd floor elevator door sign may have been done by a kindergartner.

4

Pamela

May 19, 2024

·

Stayed 2 nights

The lobby and breakfast areas were nice. Breakfast was just ok. Our room was quiet,but.. The floor was soaked from the AC unit and the carpet was filthy. Our mattress was shot, definitely needed to be replaced. I had such a backache in the morning. Pleather headboard was flaking and peeling apart.The whole room needed an update. Don't think I would stay again unless no other option nearby.

6

Susan

Sep 17, 2025

·

Stayed 1 night

1. Cleanliness: After my shower in the morning, I walked back into the room in my bare feet and sat down on the bed and my feet were filthy, despite having *just* showered. 2. We were on the 1st floor and we could not shut the curtains. There were only sheers over the window itself and a bright spotlight just outside the room/window. I had to clip the curtains with a binder clip to block out the light AND so that no one could see in. I wanted to report these items to them on the way out, but there was not a soul to be found at the front desk. The room was comfortable aside from those things, but I'm not sure I'd go back.

4

John

Aug 5, 2024

·

Stayed 4 nights

The carpet was filthy. I wore socks in one day white were black, found three larvae and two bugs, chair was filthy floor looked like it wasn’t swept and moped for days. No housekeeping. Alarm beeped all day long. You can silence an alarm w an over ride.

2

Suliman

Aug 8, 2023

·

Stayed 1 night

Dirty, noisy, I didn’t even sleep. There’s mold in the room

2

Susan

Sep 8, 2024

·

Stayed 2 nights

Do not stay here, when we got to the hotel it was dirty and there was mold. I have asthma and could not stay here. We ended up going to the hotel next door and staying there. I still haven’t gotten a refund for this hotel.

2

Shana

Jul 17, 2025

·

Stayed 1 night

Property review on July 8th 2025 by local officials recommended the hotel be shut down for mitigation of mold issues. The hotel room was dirty. The hallways smelled like mold and mildew. No vending or ice on upper floors. Recycle bins, but hotel does not recycle.

6

Linda

Aug 1, 2025

·

Stayed 2 nights

Stayed here for a conference. No way to walk to the event. No sidewalks and seemed unsafe. Carpet in room was filthy with big stains. Mold in shower. Weird smell in whole building. Breakfast was “cancelled.” Staff was very nice though.

2

Heath

Aug 14, 2023

·

Stayed 1 night

There was a cockroach in the bathroom as soon as we got back to the room after our concert, the bed cover would not stay on the bed, so basically you were on a bare mattress all night with bunched up bed cover, it smelled very musty and damp, sadly it was not a great stay

8

Kathleen

Aug 19, 2024

·

Stayed 2 nights

The bathroom had mold in tub/shower. Carpets were dirty and the elevator smelled. Breakfast was minimal and not fresh.

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Rooms

Rooms feel dated, with recurring maintenance issues such as malfunctioning TVs, loud or leaking HVAC, doors and curtains not working properly, and noticeable noise from neighboring rooms and hallways; bed comfort varies.

Related guest reviews

4

Teresa

Apr 26, 2025

·

Stayed 1 night

We had a crappy stay because I kept hearing all night long like it was in the walls, running water or something with somebody’s running water. It just made it very difficult to sleep all night.

4

Helen

Mar 26, 2025

·

Stayed 1 night

Room had water rings from previous guest on nightstand, and breakfast cereal in the corner. Tv supposedly had a lot (think it was 42) chanels but only about eight worked, and we had no info about which those were. When you went to a chanel it took several seconds to find out if it worked or if “no signal.” No news Chanel that we could find. Front desk had no info.

6

Gary

Jun 16, 2024

·

Stayed 2 nights

Hotel is older and can use updates. Door to room wouldn’t open without 3 key changes. Then door wouldn’t lock.

6

Jim

Feb 12, 2024

·

Stayed 2 nights

The good: Decent room. Everything worked and I was comfortable. Staff was competent and polite. The bad: Breakfast left a lot to be desired. Just skipped it the second morning of my stay. Could hear my neighbor upstairs every time he or she moved around the room. Missing ice maker and vending machine on my floor. Overall the just facility seemed a bit run down. Bottom line: Just an average hotel. There is a better option for a few more bucks next door.

4

Ashley

Feb 18, 2024

·

Stayed 1 night

We could easily hear the entire conversation of the people in the room next door to us. It was way too loud for us to be able to sleep fur sure, so we went to the front desk to ask about our options. We were told "Yeah, that happens here, we have thin walls. Most people just turn on the TV to drown out the noise of the other rooms." No understanding or wanting to help, and even acting so inconvenienced by our ask to switch rooms. We eventually called down to the front desk again asking if they could talk to the room next door and they did eventually do that. This was a different employee than the one we spoke with earlier. It did help and we just dealt with it the rest of the night. Do not book here if you want to risk the noise.

6

Mary

May 21, 2023

·

Stayed 1 night

This hotel has such potential, the rooms are nicely equipped for seniors, though we had no place to hang our clothes. The pillows on the beds had a distict body-odor smell to them, making me think they don't launder the pillows, I question whether they change out the cases at the very least. I don't know what the people above me were doing, but they paced the length of their room like they had lead weights in their feet, and this went on until well after midnight, several times it sounded as though their bodies were dropping to the floor. I couldn't sleep until that activity stopped. Also, the doors outside the halls slam so loudly that you could feel it through the floors. Once all the activities stop, it's relatively quiet. We stayed on a Friday night, so that may have contributed to the people noise.

6

dan

Apr 29, 2025

·

Stayed 2 nights

Totally shocked that the room darkening drapes do NOT extend to the center to cover the windows. We ended up modifying the drapes to clip them together to get more privacy and keep the light out yet in doing so that blocked off the a/c from blowing cooler air. Strongly suggest change the tracks to allow them to close together and just get some shorter drapes! Other significant issue is that we got room with two double beds and one was OK yet the other one was thinner and harder so I had to switch with my younger son as slept poorly. There was only one washer and dryer for the whole hotel and the ice machine was only on the 1st floor. Long and short is this hotel NEEDS some updating!! P.S. Did not care to use it yet looks like the pool area is closed?

4

Paul

Jun 16, 2025

·

Stayed 1 night

The smell of the room was musty, only received half of the TV channels. Property should be updated.

8

Celeste

Jul 6, 2024

·

Stayed 1 night

Inside of hotel doors were quite noisy all night. I understand they need to be heavy to automatically shut but it was very noisy anytime someone left or entered their rooms.

6

Jennifer

Sep 10, 2024

·

Stayed 1 night

The TVs in the whole hotel were not working.

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Service

Staff are often described as friendly, helpful, and accommodating, though a few guests reported unresponsive or rude interactions and difficulty getting assistance at times.

Related guest reviews

8

Lawrence

Aug 6, 2024

·

Stayed 1 night

Helpful front desk. Everything in working order. Clean room. Nice lobby seating.

10

Barbara

Dec 8, 2024

·

Stayed 2 nights

The staff was wonderful and so friendly. We will definitely be staying with you again.

10

Deborah

Dec 4, 2023

·

Stayed 2 nights

The front desk and maintaince staff were fantastic. They were very friendly and accommodating. I would recommend them and would stay with them again if needed. 👍👍👍👍👍

8

Dale

Sep 1, 2025

·

Stayed 3 nights

Property is undergoing renovations to make it nicer. Staff is excellent and friendly, convenient location, comfortable beds for a hotel

2

James

Sep 14, 2024

·

Stayed 1 night

Hotel staff at the front desk was rude, unprofessional and unhelpful . The rooms stink also. I tried talking to the manager about an issue i had in which she could not provide any answers to so I asked for the general manager’s number and she would not give it to me. She said she’d email me the gm’s email and I never received it. Low quality staff is a terrible way to earn someone’s business.

4

Ashley

Feb 18, 2024

·

Stayed 1 night

We could easily hear the entire conversation of the people in the room next door to us. It was way too loud for us to be able to sleep fur sure, so we went to the front desk to ask about our options. We were told "Yeah, that happens here, we have thin walls. Most people just turn on the TV to drown out the noise of the other rooms." No understanding or wanting to help, and even acting so inconvenienced by our ask to switch rooms. We eventually called down to the front desk again asking if they could talk to the room next door and they did eventually do that. This was a different employee than the one we spoke with earlier. It did help and we just dealt with it the rest of the night. Do not book here if you want to risk the noise.

10

Rachel

Dec 5, 2025

·

Stayed 1 night

Nice clean room and the front desk lady on 12/3 at 3:30 pm was very friendly and helpful. Best front desk experience we have had in a long time!!

6

Anthony

Jul 8, 2024

·

Stayed 1 night

Staff were friendly and polite for me. But another reservation in my part got screwed up and neither hotel staff nor hotels.com was willing to help at 11pm. Since there is limited hotels in the area, the party had to drive to Pittsburgh for a room. I did not notice upon arrival, but the following morning the carpet was soaked from the AC unit. I needed travel directions upon checkout, the older gentleman at the front desk was extremely helpful with local routes.

10

Jennifer

Feb 18, 2025

·

Stayed 3 nights

Very easy to navigate for handicapped and pet-friendly accommodations. Staff was incredibly helpful and polite.

2

Michael

Jun 22, 2024

·

Stayed 2 nights

The room I reserved was not the room I got. I ordered a king suite due to what I needed for work and I received a smoke smelly double full room that it’s only reframing quality was the air conditioning worked. The vending machine is from the stone ages. The worst part of this experience is the parking. I am handicapped and my mom is wheel chair bounded; each night I came all spots were jam packed with buses that were parked on top of handicap accessible spots as well as cars that are also parked in handicapped without a plate or placard. I mentioned this to the staff and was dismissed rudely and one lady even had the audacity to say it wasn’t her problem. The price of the rooms at this place is not worth the rude staff, horrible parking, and getting random rooms you didn’t reserve. I will try my best to avoid this hotel in the future.

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AI-generated summary based on recent guest reviews

Location

Convenient for Franciscan University and highway access, but the area is not very walkable and has limited nearby dining; a few guests felt the surroundings seemed unsafe.

Related guest reviews

8

Eric

Sep 5, 2024

·

Stayed 1 night

Very nice place to stay. Not much around the area as far as dining and convenience tho.

10

Tracey

Jul 16, 2023

·

Stayed 2 nights

Friendly staff, easy ck in, close to shopping and other amenities

6

Christopher

Jul 20, 2024

·

Stayed 1 night

Good location for those visiting Franciscan University, but kind of isolated from amenities.

10

William

Feb 7, 2025

·

Stayed 1 night

Great location in relation to Franciscan University of Steubenville.

8

Jennifer

Oct 16, 2024

·

Stayed 2 nights

I was glad to have another option close to Franciscan University. And the room price, even after a discount at the other place, was better at Wingate. On a map it looked walkable, and in fact was -- if you don't mind going cross-country for a little bit. The staff was very friendly and helpful, and the room was clean and comfortable.

10

Maria

Sep 4, 2024

·

Stayed 2 nights

It is a very convenient hotel when visiting Franciscan University.

8

Angelo

Jun 28, 2025

·

Stayed 3 nights

neighborhood looked unsafe.

10

Briana

Aug 20, 2024

·

Stayed 1 night

This property was close to the concert venue we were attending. Although we had some trouble accessing the hotel due to traffic issues, the hotel itself was nice and auited our needs

8

James

Mar 2, 2024

·

Stayed 1 night

Basically an "average" hotel. It is near the University with a couple of restaurants near-by. Not really a walkable area (hilly, lack of sidewalks). It is usually inexpensive and we stay there without worry.

8

Bernadene

Jun 17, 2025

·

Stayed 1 night

Convenient

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AI-generated summary based on recent guest reviews

Dining

Breakfast experiences are inconsistent, with many praising hot, varied options while others encountered poor quality, minimal selection, or temporary closures.

Related guest reviews

6

terrence

Aug 5, 2025

·

Stayed 1 night

No breakfast

4

Lee

Feb 26, 2024

·

Stayed 1 night

Property stated they had a pool and workout room! When we get there it’s closed for renovation. When this happens properties should be required to remove that they have a pool this was the only reason we stayed there. Then when we went down for breakfast and the breakfast was horrible then we turn to just get fruit instead and the bananas were all very brown not a little bit but a lot. And the oranges they had were all shriveled up! Yeah this was one of the worst experiences we have had.

10

Laura

Oct 30, 2025

·

Stayed 3 nights

Staff were friendly. Breakfast was good and varied. The facility is being remodeled, but my room was clean

6

David

Oct 21, 2025

·

Stayed 2 nights

Very old and dated. Multiple stains and disrepair on upholestry. TV didn't work. No one to fix it on the weekend. Poor breakfast.

10

Brian

Aug 18, 2024

·

Stayed 1 night

Great place! Breakfast offerings were nice--eggs, sausage, french toast sticks, bacon, waffles, yogurt, boiled eggs, etc.

4

Dan

Jul 21, 2025

·

Stayed 2 nights

Did not realize but it was on the news for Black Mold issues, signs up saying no Breakfast would be served, no eating in lobby, Ice machines were all down,staff wouldn't say breakfasts were being served, local news that broadcast 5days before our stay https://youtu.be/an7Wlcthu2o?si=rB3Kg-PfYDZuKb7m Local news 5days before our stay

4

Jacqueline

Jul 18, 2025

·

Stayed 4 nights

I’d read a lot of reviews before booking and knew feedback was mixed, but we took a chance and stayed anyway. Unfortunately the poor reviews weren’t wrong. The staff was friendly and helpful, and the bed was actually pretty comfy, but the overall state of the property was pretty bad. The hallways, elevator, and our room smelled of mold and mildew. Second and third floors were missing ice and vending. Lots of dirt and grime everywhere. When we checked in, the mirrors in our room were covered in a strange film making it hard to see through. Sheets and pillows seemed clean, but the carpets and floors were stained and had crumbs and dirt. Parking lot was overgrown with weeds. The pool and the fitness center were both closed with no sign of construction or repair in the works. And the day after we arrived, there was a sign up saying breakfast was temporarily closed, though it never re-opened during our 4-night stay. Then on our last night we found a small cockroach in our room. I generally try not to be too critical, but this stay was pretty disappointing. Next year we will likely shell out for a more expensive hotel!

10

david

Sep 25, 2025

·

Stayed 1 night

Easy check in; good breakfast selection; clean room

10

Lori

Feb 17, 2025

·

Stayed 1 night

The staff were very accommodating and kind! The bed and pillows were very comfortable. The breakfast was cooked on site(not prepackaged) and yummy! I recommend asking for the noon checkout time!

8

Kathleen

Aug 19, 2024

·

Stayed 2 nights

The bathroom had mold in tub/shower. Carpets were dirty and the elevator smelled. Breakfast was minimal and not fresh.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$106
February	$113
March	$122
April	$139
May	$121
June	$160
July	$143
August	$132
September	$130
October	$126
November	$111
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $114	18 $105	19 $103
20 $117	21 $115	22 $109	23 $114	24 $132	25 $262	26 $245
27 $129	28 $117	29 $155	30 $131

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $159	3 $172
4 $110	5 $138	6 $135	7 $138	8 $314	9 $340	10 $314
11 $145	12 $117	13 $130	14 $143	15 $176	16 $218	17 $200
18 $90	19 $122	20 $130	21 $141	22 $168	23 $237	24 $213
25 $134	26 $122	27 $124	28 $120	29 $129	30 $170	31 $179

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing, Mobility Bathtub with Grab Bars)

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds, Accessible (Hearing, Mobility Roll-In Sower)

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Wingate by Wyndham Steubenville

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Prices for upcoming dates