Name: Relais Hotel Centrale "Dimora Storica"
Address: Via Dei Conti 3, Florence, Toscane, IT
Price range: 163 $US–333 $US per night
Rating: 8.78

Ce qu'en disent des voyageurs

Les voyageurs apprécient l'hôtel Relais Hotel Centrale "Dimora Storica" pour son emplacement exceptionnellement central près du Duomo, son personnel accueillant et serviable, ses chambres généralement propres et confortables avec du cachet, et un petit-déjeuner que beaucoup décrivent comme généreux avec des options préparées à la demande.

Les inconvénients les plus souvent mentionnés sont un ascenseur très petit et lent, ainsi qu'une climatisation parfois capricieuse. Quelques clients ont également noté des nuisances sonores provenant de la rue ou du couloir, ainsi que des odeurs de renfermé occasionnelles. Certains ont trouvé certaines parties de l'établissement datées ou en dessous du niveau attendu pour un établissement quatre étoiles, et une minorité ont été déçus par le petit-déjeuner ou les services supplémentaires. Dans l'ensemble, attendez-vous à un charmant établissement historique avec un emplacement exceptionnel et un service chaleureux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Il est fréquemment fait mention d'un bâtiment historique doté d'un ascenseur très petit et souvent lent. Un bar/happy hour est mentionné et certains clients ont utilisé un service de voiturier payant ; les autres équipements ne sont pas particulièrement soulignés.

Avis de voyageur à ce sujet

8

Magnus

6 oct. 2024

·

A séjourné 7 nuits

A perfect hotel if You want to be within walking distance for most of main attractions in Firence. The included breakfast is good with both cold, sweet and warm dishes. My room, and the hotel overall, is clean and the staff is very nice and compliant. My criticism about hotel is the very slow and small elevator and that every morning I was woken up by noises in the corridor outside the room, probably due to caretakers storage facility close to my room. BUT this is a very small thing because I was going up at 08 o clock anyway. As a solo traveler I had more issues with that there were no english channel on TV. I missed that a lot during late evenings. But overall a very nice hotel and very clean room close to everything you will ever need in Firence: attractions, A LOT of restaurants and cafes, grocerys stores and meeting points (for journeys outside Firence). I can recommend this hotel to everyone and if I return to Firence, I will stay here again.

6

Sarah

24 juin 2025

·

A séjourné 3 nuits

Property is very old, the elevator is extremely small and slow and takes forever to get to your floor. We ended up taking the 3 stories of stairs to get to our room. Very basic in the rooms, not luxury at all however they were clean and had all the basics you would need. Lobby is very basic as well. Staff is very nice and helpful, called for taxis for us and answered all our questions. Great location, super close to Duomo and 10 min walk to the Uffizi and Academia. Breakfast buffet was awful, did not eat anything from it. Overall, the hotel needs some updates including the elevator and breakfast options along with updating the bathrooms in the rooms and the lobby but it was clean and convenient. Would not stay again.

8

Joseph

31 janv. 2025

·

A séjourné 4 nuits

The location is great. The room is quiet. The staffs are friendly. However, the elevator is tiny and slow. The toilet and sink in the bathroom are way too high. There is no bidet in the bathroom. Even so, its price is very reasonable for its location. If I ever visit Florence again, I might consider booking this hotel again.

8

Tessa

21 nov. 2023

·

A séjourné 2 nuits

I love this hotel, the location is perfect and the view from our room was lovely. The rooms are grand and have wonderful high ceilings, and the whole place is very grand old Florence. The buffet breakfast provided every morning is beautiful and the staff at breakfast are so delightful, welcoming and kind. The lift is very tiny and as I don't like small spaces I walked up the grand stairs every day. Bella!

10

Michelle

23 mai 2024

·

A séjourné 2 nuits

Property was better than photos and desc posted. Great service, breakfast included and happy hour. Beds were very hard and uncomfortable and bedding was subpar. Other than that the rest was great.

8

Christian

16 sept. 2025

·

A séjourné 3 nuits

Hervorragende Lage und einzigartiges Frühstück. Das Personal professionell und hilfsbereit. Wir kommen sicher wieder. Nur beim nächsten Mal nehmen wir ein Zimmer im Obergeschoss da das Erdgeschoss etwas feucht ist. Parkservice hat bestens funktioniert - wenn auch etwas teurer.

8

Paolo

30 oct. 2023

·

A séjourné 3 nuits

Great great location in greAt Hotel awesome service really nice people looking after you. Breakfast was spectacular. Only problem is the showers too small and the elevator is too slow. Other than that it’s all good.

8

Daniel

21 mai 2023

·

Our room (30) was on street level and was super noisy. I would refuse this room again. It made it hard to sleep at night with noise from two street. The free breakfast was a great feature (made up for the exorbitant bar prices). The gym is useless. Location was convenient.

10

Dario

30 juin 2024

·

A séjourné 2 nuits

Super zentrales Hotel, super Service und gutes Frühstück. Anfahrt mit dem Auto nur durch ZLT (kostenpflichtig) möglich. Jedoch ist dies im Parkservice (35.-/Nacht) inklusive.

10

Chloe

18 nov. 2024

·

A séjourné 5 nuits

The location is great, walking from train station, few minutes you are at Duomo, Lorenzo and easy to take buses everywhere. The breakfast was incredible. Mostly, so quiet, the windows are really sound proof. My husband is a light sleeper and hard of walking, they have a small elevator too. I highly recommended for anyone.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires font régulièrement état de chambres très propres et d'espaces bien entretenus. Quelques personnes mentionnent des problèmes d'entretien dans les salles de bains ou des odeurs de renfermé dans certaines chambres.

Avis de voyageur à ce sujet

10

Keon

27 déc. 2025

·

A séjourné 1 nuit

Friendly staff and hotel is very clean.

8

Jennifer

29 nov. 2025

·

A séjourné 4 nuits

The room was spotless, the breakfast was great, staff was friendly, great toiletries.

10

Katherine

23 janv. 2026

·

A séjourné 4 nuits

I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.

10

John

29 avr. 2025

·

A séjourné 2 nuits

Questo albergo e molto centrale e pulito

10

Sayaka

29 mars 2025

·

A séjourné 2 nuits

No bathtub but cozy and clean room, beautiful historical building, warm hospitality by the staff, good convenient location and good breakfast. They serve us everything. Glad to find this place.

10

ALESSIA

24 mars 2023

·

A séjourné 3 nuits

Soggiorno molto confortevole. Posizione strategica: si è a 5/10 minuti da ogni luogo conosciuto della città; pulizia della struttura e delle camere impeccabile; ragazze alla reception preparate e soprattutto la ragazza alla sala colazioni molto amichevole e gentile; colazione abbondante e molto buona. Se dovessimo ritornare a Firenze prenoteremo di nuovo. 👌

10

STEPHEN

28 nov. 2025

·

A séjourné 3 nuits

The staff was excellent. The location was great, close to all major sights. The rooms were spacious and clean. Breakfast was amazing and the staff really catered to you.

8

pam

27 mai 2024

·

A séjourné 3 nuits

Our room had a spectacular view, and the hotel was incredibly clean overall. And a great staff. The only drawback was a musty smell in our room, which we mentioned to the desk, but they said they couldn’t smell It and to open the windows. It could be that the building was just old…but it was a bit distracting whenever we were in the room.

10

Luis

20 févr. 2023

·

A séjourné 1 nuit

We had a great experience at this hotel. All the personal was nice and helpful, the room was beautiful and super clean. Breakfast was amazing. We’ll definitely recommend it. Thank you for everything hotel Central!!

4

MICHEL

8 sept. 2024

·

A séjourné 1 nuit

L’hôtel centrale a besoin d’amour, il y a de la moisissure dans la douche, les oreillers sont inconfortables, on dirait du béton!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres varient des espaces spacieux avec des plafonds hauts et une vue sur la ville ou le Duomo, aux unités plus petites avec des douches compactes ; le niveau sonore varie en fonction de la chambre. Le confort est généralement bon, mais les performances de la climatisation peuvent être aléatoires ou difficiles à régler.

Avis de voyageur à ce sujet

8

Teresa

22 mai 2023

·

A séjourné 5 nuits

Pretty room. The shower was a bit cramped. A bit noisy at night. Nice breakfast with nice servers. Great location!

10

Katherine

23 janv. 2026

·

A séjourné 4 nuits

I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.

10

Abolfazl

26 août 2024

·

A séjourné 3 nuits

It is as if you are staying in a Renaissance mansion. The room was spacious and comfortable. The breakfast was great.

10

Bianca

25 août 2024

·

A séjourné 4 nuits

Great location. Very central to everything; restaurants, The Duomo, shopping, museums etc. The room we stayed in had a huge bathroom, very clean and the staff were helpful and wonderful. The only critique would be every time you leave your room, the air conditioning turns off (need your key in the room for it to run and you only get 1 key) and takes a bit for it to cool down again (we travelled in August during a heat wave).

8

Adriana

5 avr. 2023

·

A séjourné 2 nuits

Was just ok. Entrance with elevator was located in the building next to the hotel. The room was small but clean, but the vent made a weird sound all night. Ok and convenient located but nothing waw

8

Daniel

21 mai 2023

·

Our room (30) was on street level and was super noisy. I would refuse this room again. It made it hard to sleep at night with noise from two street. The free breakfast was a great feature (made up for the exorbitant bar prices). The gym is useless. Location was convenient.

8

Neil

6 oct. 2024

·

A séjourné 3 nuits

Nicely property, clean but very small bedroom. Although front desk information confirmed that a wake up called did take place at 3am, no alarm sounded in the bedroom. When you politely said that if the alarm didn't sound in the room, it isn't a problem, then front desktop repeated that according to their information, it's worked. This sounds trivial but travellers rely on hotels alarm calls for ensures flights are caught.

10

Isabelle

16 nov. 2025

·

A séjourné 3 nuits

La chambre était très belle, spacieuse, et très agréable. Le personnel, très à l'écoute, service irréprochable. Merci à toute votre équipe. Bonne continuation

4

Linda

9 sept. 2024

·

A séjourné 1 nuit

The location of the hotel is perfect and it's a lovely lobby. However, when we got into the room, it was excessively hot. We thought it just needed time for the AC to kick in. After an hour with no change, we called the desk and they assured us it was fine and they could control it from their end. I stressed to them that I suffer from SEVERE asthma and the heat was going to trigger that and make me sick. They said they understood and the AC would be on "shortly." A few hours later and nothing changed. When I went to talk to the front desk again, by this time it was the night staff who said oh the AC is broken in our room and they did not have another room to move us to, but they gave us a fan. I was so sick from the heat and my asthma. We were only staying one night. When i went to check out the next day, i was SHOCKED that they did not even offer to give a reduction or anything. When i asked them about it, they seemed suprised and said they needed to speak to the manager. 30 minutes later they did come back with 30%. While it was appreciated, the whole ordeal was really dangerous to my health and disappointing about their seemingly lack of care.

6

Rob

8 oct. 2024

·

A séjourné 4 nuits

The room appeared to be newly renovated. It was nice especially the bathroom. The central air conditioning system was the issue during my stay. It was not running most times of the day and it made the room very hot and stuffy. I addressed this with front desk and all they said was they will restart the AC in my room to no avail.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme amical, serviable et professionnel, fournissant des conseils sur la région et assurant un enregistrement fluide. Quelques problèmes de service isolés sont signalés, tels qu'un réveil manqué, une résolution lente des problèmes ou un transport organisé coûteux.

Avis de voyageur à ce sujet

6

Edward

26 oct. 2024

·

A séjourné 5 nuits

The front desk staff never greeted you when you came into the lobby. Especially if you weren’t checking in. This is a hotel that lack passion and vision. You’d never choose this for service or great rooms. Location or price possibly

10

Sandra

10 mai 2023

·

A séjourné 1 nuit

Staff went far beyond my expectations. Lovely hotel with great breakfast in the heart of Florence. Best location.

10

Katherine

23 janv. 2026

·

A séjourné 4 nuits

I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.

10

Jonathan

12 oct. 2025

·

A séjourné 4 nuits

Our honeymoon stay was excellent the staff was very friendly and helpful and gave great advice about the city. I will recommend anyone that stays in Florence to stay here feel safe and a great location inside the city and commute to the hotel.

10

Michael

18 mai 2025

·

A séjourné 1 nuit

Excellent as rated for all staff. Great location & surprisingly quiet for such a central area which was really appreciated.

10

Susan

17 oct. 2025

·

A séjourné 1 nuit

Very friendly and helpful staff. Comfortable room - nice bed linen and towels. The room has a mini refrigerator, a safe and Nespresso coffee machine which were quite useful. Most of all the staff were extremely friendly and helped with the smallest questions.

8

Conda

27 août 2024

·

A séjourné 2 nuits

Great location and nice accommodations but avoid the extras. They said they would arrange transportation but they quoted 109 euros when Uber was 68 euros and they charged 7 euros for a Coke.

10

STEPHEN

28 nov. 2025

·

A séjourné 3 nuits

The staff was excellent. The location was great, close to all major sights. The rooms were spacious and clean. Breakfast was amazing and the staff really catered to you.

8

Neil

6 oct. 2024

·

A séjourné 3 nuits

Nicely property, clean but very small bedroom. Although front desk information confirmed that a wake up called did take place at 3am, no alarm sounded in the bedroom. When you politely said that if the alarm didn't sound in the room, it isn't a problem, then front desktop repeated that according to their information, it's worked. This sounds trivial but travellers rely on hotels alarm calls for ensures flights are caught.

4

Linda

9 sept. 2024

·

A séjourné 1 nuit

The location of the hotel is perfect and it's a lovely lobby. However, when we got into the room, it was excessively hot. We thought it just needed time for the AC to kick in. After an hour with no change, we called the desk and they assured us it was fine and they could control it from their end. I stressed to them that I suffer from SEVERE asthma and the heat was going to trigger that and make me sick. They said they understood and the AC would be on "shortly." A few hours later and nothing changed. When I went to talk to the front desk again, by this time it was the night staff who said oh the AC is broken in our room and they did not have another room to move us to, but they gave us a fan. I was so sick from the heat and my asthma. We were only staying one night. When i went to check out the next day, i was SHOCKED that they did not even offer to give a reduction or anything. When i asked them about it, they seemed suprised and said they needed to speak to the manager. 30 minutes later they did come back with 30%. While it was appreciated, the whole ordeal was really dangerous to my health and disappointing about their seemingly lack of care.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement exceptionnellement central et piétonnier, à proximité du Duomo, de la gare, des musées et des restaurants. Certains clients ont trouvé certaines chambres donnant sur la rue ou sur une ruelle bruyantes, mais beaucoup considèrent néanmoins l'emplacement comme pratique.

Avis de voyageur à ce sujet

10

Matias

5 oct. 2025

·

A séjourné 4 nuits

Very convenient to the major tourist sites around Florence. Great place to stay.

10

Suzanne

4 mai 2023

·

A séjourné 2 nuits

Wonderful hotel- clean and inviting. Centrally located just a few hundred yards from the Duomo and Plazaof the Republic. Highly recommend.

10

Jesus Francisco

16 août 2025

·

A séjourné 2 nuits

Excelente ubicación para explorar la ciudad !!!

10

Jorge

15 mai 2024

·

A séjourné 2 nuits

The hotel is nice and in a nice location, just a short walk from the Cathedral and shopping

10

Guy

13 mai 2024

·

A séjourné 3 nuits

Excellent hotel in a brilliant location. Clean rooms, friendly staff, and an excellent breakfast. We couldn't have asked for more. We will be staying here next time we are in Florence,

10

Daniel

2 nov. 2023

·

A séjourné 1 nuit

Great welcome from reception, perfect location so close to Station and Duomo, nice breakfast and historical building.

10

Kevin

20 mars 2023

·

A séjourné 3 nuits

The hotel is right around the corner from the Duomo and a 5-10 minute walk from the main train station. All the major sight are within a 15 minute walk. Rooms are spacious and breakfast just wonderful. Staff very friendly.

8

Julie

8 août 2024

·

A séjourné 4 nuits

Excellent location, easily walkable to major attractions

10

Michael

26 avr. 2023

·

A séjourné 4 nuits

VERY CENTRAL location. 5 minutes to Central Market. 3 minutes to Il Duomo. Extremely helpful staff. All spoke English.

10

Amy

31 mars 2025

·

A séjourné 3 nuits

Perfect location in Florence. Walking distance to Duomo, restaurants etc. Would definitely stay again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour sa variété et sa qualité, avec des plats chauds préparés à la demande en plus du buffet. Quelques clients ont trouvé le choix limité ou l'expérience décevante.

Avis de voyageur à ce sujet

6

Sarah

24 juin 2025

·

A séjourné 3 nuits

Property is very old, the elevator is extremely small and slow and takes forever to get to your floor. We ended up taking the 3 stories of stairs to get to our room. Very basic in the rooms, not luxury at all however they were clean and had all the basics you would need. Lobby is very basic as well. Staff is very nice and helpful, called for taxis for us and answered all our questions. Great location, super close to Duomo and 10 min walk to the Uffizi and Academia. Breakfast buffet was awful, did not eat anything from it. Overall, the hotel needs some updates including the elevator and breakfast options along with updating the bathrooms in the rooms and the lobby but it was clean and convenient. Would not stay again.

10

Carolyn

29 sept. 2024

·

A séjourné 2 nuits

Really lovely hotel with a helpful staff. Delicious continental breakfast buffet and ability to order eggs and such off the kitchen menu. Location was super… close to train station and the Duomo.

10

Belal

12 sept. 2025

·

A séjourné 1 nuit

Amazing hotel - very good location, big rooms and great staff. Breakfast is spot on.

10

Katherine

23 janv. 2026

·

A séjourné 4 nuits

I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.

6

Adele

6 oct. 2023

·

A séjourné 4 nuits

Nice welcome with a guide book, very useful. Good view of Medici Chapel too. Good location, nice room. Tiny lift, just fit 2 persons and luggage, breakfast poor. The breakfast room very small, freezing air conditioning at side of room making any hot food cold, getting English breakfast tea was like pulling teeth! Asked every day, eventually git one on last day- day 4! Been to cheaper hotels in Italy with much better set up and friendlier staff.

10

Sebastian

11 août 2024

·

A séjourné 2 nuits

An amazing hotel with an excellent complimentary breakfast located conveniently near the Duomo in Central Florence. A must stay whenever you are in Tuscany.

10

Sabin

29 oct. 2023

·

A séjourné 6 nuits

My wife and I thoroughly enjoyed our stay here. Trip was booked in a hurry and was not really sure what to expect. Staff were welcoming and professional. Location was superb and close to the Duomo and near everything. Breakfast was just great, with fresh food, Cappuccinos and incredible variety. Rooms were serviced daily and well. Highly recommended!

10

Edwin

24 août 2024

·

A séjourné 1 nuit

Great location, very friendly staff and wonderful breakfast

10

Albin

19 mai 2024

·

A séjourné 4 nuits

Centralt (men ändå lugnt) läge med promenadavstånd till allt och nära från spårvagnen (från flygplatsen). Fint hotell, rent & fräscht med trevlig och serviceminded personal. Jättegod frukost där de tillagar "det varma" på beställning.

10

STEPHEN

28 nov. 2025

·

A séjourné 3 nuits

The staff was excellent. The location was great, close to all major sights. The rooms were spacious and clean. Breakfast was amazing and the staff really catered to you.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	131 $US
février	159 $US
mars	177 $US
avril	271 $US
mai	352 $US
juin	295 $US
juillet	197 $US
août	159 $US
septembre	361 $US
octobre	320 $US
novembre	186 $US
décembre	154 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $328
18 $304	19 $265	20 $333	21 $242	22 $328	23 $319	24 $321
25 $322	26 $265	27 $265	28 $267	29 $224	30 $224	31 $265

di	lu	ma	me	je	ve	sa
1 $182	2 $179	3 $211	4 $211	5 $208	6 $208	7 $211
8 $211	9 $214	10 $214	11 $202	12 $212	13 $211	14 $211
15 $178	16 $180	17 $180	18 $177	19 $178	20 $177	21 $179
22 $180	23 $179	24 $188	25 $209	26 $209	27 $210	28 $210
29 $163	30 $163

Relais Hotel Centrale "Dimora Storica"

Prix pour Relais Hotel Centrale "Dimora Storica"

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Junior

Suite Exécutive, 2 chambres

Chambre Double, 1 lit double, vue ville

Chambre Double pour 1 personne

Chambre Triple Classique, 1 chambre

Chambre Double Classique, 1 lit double

Chambre Classique avec lits jumeaux

Chambre Double Supérieure, 1 lit double

Avis des voyageurs sur Relais Hotel Centrale "Dimora Storica"

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