Hotel Eden

Hotel situé à 5 minutes de marche du vieux Mostar. Stationnement assez grand, c'est simple de se stationner. Bon rapport qualité prix.

Superbe hotel,tout confort,et tres bien équipé. Petit dejeuner au top. Idealement situé a moins de 10 min a pied de la vieille ville !

Good location, nice rooms with a great view (if you are at a higher floor). Enjoyed the Spa and pool

I walked from the bus station all the way up hill to the hotel. Arrived 50 minutes before check-in time, and asked if there was a possibility to already go to the room. Frontdesk person didn't even bother to ask if the room was ready - she just said flat out no. I also asked about an airport transfer, she said that she would get back to me, and never did. On the second day I asked if it was possible to change 50 Euro to local money, the hotel does it normally, but because it was a Sunday - she said she couldn't. Finally on the last day, there was no hot water. I informed the front desk, she did nothing. After breakfast, when I informed her again, one of the kitchen staff confirmed this. Only then did she call people to check on it. Hospitality is not something front desk staff is trained in.

Alles ist tip top gewesen.