Name: VR Queen Street Hotel & Suites
Address: 401 Queen Street, Auckland, Región de Auckland, NZ
Price range: 49 US$–256 US$ per night
Rating: 7.9

Opiniones de los huéspedes

En el VR Queen Street Hotel & Suites, los viajeros elogian las habitaciones con buena relación calidad-precio y cocinas pequeñas, así como al personal amable. Sin embargo, también destacan problemas recurrentes con el aire acondicionado, el rendimiento del Wi-Fi, el estacionamiento limitado de pago y la limpieza inconsistente.

Las habitaciones suelen ser espaciosas y bien equipadas, pero varios señalan que las camas 'king' están hechas con dos camas individuales, los niveles de ruido son variados, existen problemas de aire acondicionado o ventilación, el Wi-Fi es lento o tiene límites, y algunos accesorios están anticuados o desgastados. La ubicación es accesible a pie de K Road y el frente marítimo, con autobuses cercanos, aunque el tramo cuesta arriba significa que algunos prefieren usar el transporte, y a algunos les pareció que la zona era un poco descuidada por la noche. El desayuno y el restaurante en el lugar reciben comentarios variados; buena relación calidad-precio para algunos, opciones cocinadas repetitivas o mediocres para otros. Se trata de una base práctica en la ciudad con algunas desventajas a considerar.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El estacionamiento en el lugar es limitado, de pago y a menudo requiere reserva anticipada; varios huéspedes utilizaron estacionamiento público cercano en su lugar. Se informó que las instalaciones de lavandería estaban mal mantenidas.

Reseñas de huéspedes relacionadas

8

Neil

9 ago 2024

·

Se alojó 1 noche

Great location; car park full so had to park outside; smell on 3rd floor corridor ? from cleaning products. Maybe consider different product.

4

Carl

19 jun 2023

·

Se alojó 9 noches

This hotel requires major refurbishment. The rooms are tired and in some areas unsanitary. I had two quite troubling problems whilst there. Firstly, the AC broke in my room a few days into my stay. After a day of waiting for an engineer I was offered a new room - fair enough. But in the meantime I’d endured temperatures above 24*C in the middle of winter. This is because the rooms have no windows, so loss of AC means loss of airflow. The second main issue came about when I went to wash my clothes. All of the washers were full of towels and/or water, some resembling wells rather than washing machines. The dryers were full of wet towels. The laundry room is in the corner of the car park/ basement, the machines are rusty and instead I took the bus the next day to find a decent self service laundrette. Not ideal having to take half a day out on a long trip when all I needed was to do some washing. Positives: there aren’t many, but the staff are reasonably welcoming and helpful. They didn’t charge any deposit etc to my card. The location is pretty good at the top of Queen St - the hill takes a bit of getting used to.

10

Alfredo

16 ago 2025

·

Se alojó 1 noche

Parking already full when we arrived

10

Khoury

21 ago 2025

·

Se alojó 1 noche

We stayed for only one night, but everything was clean and the staff was nice. The parking garage is a little challenging to get into/out of, but not a problem, and it was quite secure. Good food nearby.

8

Lauren

19 abr 2025

·

Se alojó 1 noche

Great location and easy accessible parking. Though we did go on Monday and Tuesday so would obviously get busier. Not a great shower. But overall good hotel.

6

GI-SEONG

31 ene 2023

·

Se alojó 1 noche

Blackfast was very good. No parking area itself,therfore park beside road with pay. But sunday is free.

6

stephen

22 sept 2024

·

Se alojó 1 noche

Bit disappointing that the 'free' wifi was only 10mb, also parking was full even though I messaged more than 24hrs before to arrange (no reply) Good spacious room with 2 seperate breeding with was good.

2

Kevin

25 abr 2023

·

Se alojó 2 noches

Dirty room with other guests items under the bed, poor overall condition of hotel room and elevators, bathroom faucet and vanity falling apart, furniture rickety and aged, laundry facilities poorly maintained and not all machines working. I would not recommend this hotel and have no idea how it got an 8 rating on Expedia!

10

Nilesh

18 ago 2024

·

Se alojó 1 noche

Lack of parking at the site but paid parking available across the road. Facilities and room was great.

6

Adam

2 oct 2025

·

Se alojó 1 noche

Place was nice enough. Unfortunately wasn't aware i neededyo book parking in advance

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Limpieza

Muchos huéspedes encontraron las habitaciones limpias, pero las reseñas también mencionan que se omitió el servicio de limpieza, muebles manchados, plagas (pulgas/chinches), moho y olores ocasionales. Los estándares parecen inconsistentes entre habitaciones y estancias.

Reseñas de huéspedes relacionadas

2

Kingi

13 ene 2025

·

Se alojó 1 noche

Room had fleas, staff were rubbish It's cheap for a reason

4

Kwok Fai

1 may 2025

·

Se alojó 4 noches

The staff are nice, friendly and helpful, but it was a pity that there were fleas in my room. I got a lot of bites until I asked them to change the bedding and clean the carpet for me on th the 4th day.

10

Don

23 feb 2026

·

Se alojó 10 noches

Clean room and kitchenette.

2

Benjamin

19 may 2024

·

Se alojó 3 noches

It wasn’t cleaned at all. There was poop on the seat. Stains on the pillows and bedding. Tables weren’t wiped down. Mold or something near the bathroom. All of it was gross

4

Natalie

16 jul 2023

·

Se alojó 2 noches

The bathroom had a lot of mold and generally felt dirty. I didn't like that they demanded a photo copy of my identification as this is against the law. The beds were comfortably however there was a bad smell in the room that never left and a lot of dust behind the cabinet. We wont be staying there again.

6

Deborah

15 sept 2025

·

Se alojó 1 noche

Room was more than adequate but around stove area was greasy and there were grains of cooked rice around the stove (i did not use) also top of plug in bathroom very dusty.

8

Stevie

20 oct 2024

·

Se alojó 5 noches

The room i stayed in had bed bugs but otherwise everything was wonderful. Staff are very friendly and polite

6

Antoinette

15 dic 2022

·

Se alojó 1 noche

Friendly staff, but the Hotel needs a clean up and maybe new linen, curtains, etc, our bedding was ripped at the end and curtains and chairs stained. Also the bathroom was not the cleanest Ive seen. Our room had no air-conditioning and we moved to a different room, was very hot and muggy.

10

James

8 ene 2026

·

Se alojó 3 noches

Spotless

6

AMAN

29 ene 2024

·

Se alojó 3 noches

The room was not clean, there where stains on the curtains and stains on the chairs. The room overall was worn out with freying carpet. The phone did not work and when I reported this I was told it's a weekend so they can't do anything about it, so I was not able to contact room service from my room and had to go down to reception when I needed anything, very frustrating. When I pulled the curtains to close them there were a pair of socks stuck in the corner (they did not belong to me) so the room had obviously not been vacuumed or sufficiently cleaned. The walls are thin and there was alot of noise. I could hear everything happening outside and in the hallway especially room service knocking multiple times on everyones door in the morning yelling room service. The bed sheets, pillows and towels were clean which gave me a bit of relief and got me through the 3 night stay. If I was with my family I would have checked out immediately and stayed in a different hotel. As it was me on my own I made it work. When my room was "cleaned" they only replaced the towels, cleared the rubbish bins and pulled the sheets up, they didn't make the bed and didn't replace the tea, sugar or coffee. The bed was also two single beds pushed together made to look like a large king bed.it was very uncomfortable as you can feel the join of the beds as you move towards the middle of the bed. For someone who has stayed in a number of hotels this stay was very underwhelming. I would not go back.

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Habitaciones

Las habitaciones son frecuentemente espaciosas y vienen con cocinas pequeñas, pero los inconvenientes recurrentes incluyen camas 'king' hechas con dos camas individuales, problemas de aire acondicionado/ventilación, Wi-Fi lento o con límites, niveles de ruido variados y algunos accesorios anticuados o desgastados.

Reseñas de huéspedes relacionadas

8

Nicolas

22 dic 2022

·

Se alojó 19.347 noches

The venue mentioned free WiFi, but not that there was a daily cap on bandwidth. Apart from that, everything was fine.

6

Akesh

17 mar 2024

·

Se alojó 2 noches

There was a constant noise from a ?ventilator shaft or might be a heat pump unit that was very disturbing.

6

Aween

1 dic 2024

·

Se alojó 2 noches

I was disappointed by the beds, they were supose to be double bed, but it was just two single beds stuck together and was very uncomfortable. The spec was much smaller than expected. The shower was disappointing as well, the shower head was very outdated.

6

Cade

20 dic 2022

·

Se alojó 19.345 noches

The room was too hot which made sleeping very difficult. The air conditioner was broken and was replaced with a cooling unit that just blew hot air around. They were happy to overcharge us for parking, knowing that the room was not to the standard we booked for.

8

Baz

18 mar 2025

·

Se alojó 1 noche

The air conditioning power and user control needs improvement but I noticed a bunch of fans sitting in the hallway so I suspect they're aware of the issue and doing their best to resolve that. We simply brought one into our room for the night. Also, the body wash ran out in the shower which was a bummer. The king bed was actually two single beds pushed together but we found that to be really comfortable, we both had such a good sleep. The lady at reception was great. Overall, for the price, we were happy.

6

Sandra

29 mar 2025

·

Se alojó 3 noches

Personnel agréable, proche des boutiques, restaurants . Malheureusement très bruyant. Réveil vers 1h/2h du matin par des cris des clients qui ne respectent pas ceux qui dorment. Tu entends tes voisins discuter. Très très bruyant pas bien dormi pendant mon séjour.

6

Anne-Mieke

7 dic 2024

·

Se alojó 3 noches

Wifi was bad… otherwhile we would have rated four stars on every item.

10

Hisashi

14 abr 2025

·

Se alojó 2 noches

We enjoyed our 2 bed room with dining area and kitchen. Location is good and room was quiet and clean. Only complaint is Wifi speed was so slow having to use my own data to browse internet.

10

majda

11 may 2025

·

Se alojó 3 noches

great room with a kitchenette. even had the world's cutest little dishwasher, and they provided dishwasher soap, as well as dish soap for hand-washing. There was sufficient dishware for our needs. The room was very spacious, clean & comfortable.

10

majda

16 may 2025

·

Se alojó 1 noche

great layout, big room with sitting area, big bathroom & a kitchenette. they even give you dish soap & dishwasher soap, because yes, there's even a tiny dishwasher in the room. great location. we stayed here for 3 nights at the beginning of our trip, and came back for the last day of our trip.

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Servicio

El personal a menudo se describe como amable y servicial, con resolución de problemas útil y registros de entrada anticipados, pero también hay informes de interacciones groseras o poco útiles y seguimiento lento de los problemas.

Reseñas de huéspedes relacionadas

10

Roch

13 mar 2025

·

Se alojó 6 noches

Staff offered us early check-in. Hotel was clean and staff professional.

8

Weijun

10 ene 2025

·

Se alojó 6 noches

one of the female receptionists were really not helpful and kinda rude, I checked in the evening at 3rd Jan 2025. I was struggling with the WIFI as it was connected, but can't access the internet. The log in screen popped out only on the reception area, but not in my level (level 3). When I was trying to talk that to the receptionist, first I have to wait 2 minutes before she hang up her mobile phone and stop giggling. Her phone conversation, from what I heard, seemed a private/random chat. And when I explained to her, she said "OK, come down to the receiption area and use the WIFI there". My god, does she realise the customers books a hotel nor for going to the lobby to use the hotels' WIFI? She also said, "talk to the receptionist tomorrow when I am not in charge". The second day when I talk this WIFI issue to another male receptionist, he solved the problem by just resetting the router and he literally described what the issue is and how he can solve the problem.

4

Callum

24 oct 2025

·

Se alojó 4 noches

We arrived around 9pm to check in and were asked for a credit card and photo ID. Without warning, the receptionist scanned and photocopied both my passport and credit card, which immediately raised alarm bells. When I questioned it, she said she’d delete the scanned email, but I found the whole thing very concerning and unprofessional — there’s no reason to copy full card details instead of using a secure chip-and-pin system. The air conditioning in our room was also broken. Despite calling reception three times during the night, we were told it was controlled remotely and they’d try to fix it, but it never worked. The next day, with the room temperature sitting above 26°C, we called again and were finally moved to a new room where the AC worked properly. The area around Queen Street felt a bit rough at night, with quite a few homeless people about, though that’s not the hotel’s fault. We did appreciate being offered a free late check-out until 11am, but overall, this wasn’t a pleasant stay. I wish we’d read other reviews beforehand — seems we weren’t the only ones to face AC issues and other unusual problems here.

2

Tineka

24 ago 2025

·

Se alojó 1 noche

The concierge made things quite difficult when I arrived. There was a cold acknowledgement of my arrival and instantly I was met with scepticism as to my belonging there. I was clearly judged on my appearance. He demanded my physical identification and when it was clear that I had none, he offered no other option but to deny accomodation. After a while he decided that a photo of my ID would suffice but by then I was already deflated. The room "looked" nice, but there were no robes, no slippers as promised in the offer. We had to cook our dinner in the oven because there was no frying pan. When we asked for one, they sent this up with an employee who told us not to use the oven because it's not good👀. When we asked why the range hood wasn't working he said that it only works when you use the job, not the oven. Next things there's a loud hum coming from the bathroom and when we enquired about that we were told that it only made a sound because we had the range hood on. Lies. That humming sounded all night and disturbed our sleep. Absolutely disappointed! Worst stay in a long while. And I've stayed in many different places!

8

Anilkumar

15 mar 2025

·

Se alojó 2 noches

Great location Good room Front desk staff not the best

6

Jason

20 nov 2024

·

Se alojó 2 noches

The room, location building was amazing, and this is a 5/5. But after the first terrible night I found one of the single beds pushed together to make a queen had collapsed completely (ie the base was broken in the middle slats), leaving me to sleep like a banana. I advised reception the next morning, but found no activity or feedback had taken place (or that it had been logged) when I got back that night. So with no help (maintenance, boards, another room) or interest forthcoming from VR I went to plan two. I was unable to pull the mattress on the bed to sleep on the floor (ie no spare sheets or blankets), so I laid the dinning chair back horizontally under the middle of the mattress to stop the collapse and had a reasonable nights sleep. Other than that, I'd happily stay again, restaurant onsite, secure parking onsite, amazing rooms, many amazing restaurants outside the front door. Never a dull moment travelling, I guess this just adds to the rich life stories one has :) . Best wishes.

10

Steve

23 ene 2025

·

Se alojó 1 noche

Can’t say enough good about these people. Use The Quadrant usually and tried this- also perfect. Maybe better. It’s down to the group’s commitment to great customer service. Well done.

10

Melissa

23 feb 2026

·

Se alojó 2 noches

Staff were good, no problems with check in or check out. Our room was great - a good size, and was clean and tidy. Didn't expect all the kitchen, which was a bonus even though only used the fridge and jug. Loved the location and would stay here again.

8

Exe

10 sept 2025

·

Se alojó 5 noches

Staff was good, helpful and polite. The area was quiet, but a little bit far going downtown. Breakfast always the same and never change the menu everyday. Supplies in the bathroom was not enough, like shampoo & body wash.

8

Wayne

10 sept 2023

·

Se alojó 1 noche

Staff were pleasant but not engaging.

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Ubicación

Ubicación céntrica y accesible a pie de Queen Street, K Road y el frente marítimo, con buen transporte público cerca; el tramo cuesta arriba lleva a algunos a usar autobuses o taxis, y a algunos les pareció que la zona era un poco descuidada por la noche.

Reseñas de huéspedes relacionadas

10

Alex

22 nov 2025

·

Se alojó 2 noches

Nice hotel, clean with good facilities. Location was a short walk to the pier and other city centre highlights

8

John

28 jun 2023

·

Se alojó 3 noches

Great location for my 3 day stay in the city

4

Callum

24 oct 2025

·

Se alojó 4 noches

We arrived around 9pm to check in and were asked for a credit card and photo ID. Without warning, the receptionist scanned and photocopied both my passport and credit card, which immediately raised alarm bells. When I questioned it, she said she’d delete the scanned email, but I found the whole thing very concerning and unprofessional — there’s no reason to copy full card details instead of using a secure chip-and-pin system. The air conditioning in our room was also broken. Despite calling reception three times during the night, we were told it was controlled remotely and they’d try to fix it, but it never worked. The next day, with the room temperature sitting above 26°C, we called again and were finally moved to a new room where the AC worked properly. The area around Queen Street felt a bit rough at night, with quite a few homeless people about, though that’s not the hotel’s fault. We did appreciate being offered a free late check-out until 11am, but overall, this wasn’t a pleasant stay. I wish we’d read other reviews beforehand — seems we weren’t the only ones to face AC issues and other unusual problems here.

10

Andrew

22 sept 2024

·

Se alojó 1 noche

Great location, handy to Queen St, K' Rd and public transport

10

Wayne

17 jun 2024

·

Se alojó 4 noches

For us it was the very handy location to bus stops and being on the quiet end of Queen St

10

David

12 nov 2023

·

Se alojó 1 noche

It is in a good location on Queen Street, with good public transport options close by. If coming from the airport, it is not too far from Sky city, which is the drop off/collection point for one of the bus services to and from the airport

10

Graham

11 ene 2025

·

Se alojó 3 noches

Friendly staff and good facilities. Near top of hill on main road into CBD, so easy 15/20 minute walk to CBD/waterfront but take bus or taxi to avoid walk up hill. Limited good restaurants in close area but OK for quick/burger style. Small supermarkets very close.

8

Audrey

22 abr 2023

·

Se alojó 2 noches

There are buses pass the property as it is a long walk up Queen Street.

8

Anthony R

12 abr 2025

·

Se alojó 6 noches

Good central location near University, close to Pier and downtown, is walkable (10-15 minutes), bus stops are also nearby. Was clean and front desk was always staffed. We stayed during off season, so noise was not an issue, but if the street had lots of noise, it might be an issue for some

10

Marianella

13 sept 2024

·

Se alojó 4 noches

Our stay in VR Queen Suites is very convenient, very near to dining, shopping and city center.

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Comida

Las opiniones sobre el desayuno y el restaurante del hotel son variadas: varios huéspedes elogiaron la relación calidad-precio y el sabor, mientras que otros encontraron los platos cocinados repetitivos o de mala calidad, y las limitaciones ocasionales de la cocina redujeron las opciones de desayuno.

Reseñas de huéspedes relacionadas

8

Bryce

3 ago 2023

·

Se alojó 1 noche

It was very handy to Auckland central, so suited us. Staff were pleasant and helpful. Very nice burger from restaurant.

8

Ian

19 ene 2025

·

Se alojó 2 noches

Early check-in was excellent. Room was small but had great amenities including fridge and microwave. Credit card surcharge of 3.5% was excessive. Breakfast buffet had good selection but cooked buffet element poor quality. Cold runny scrambled eggs, fatty undercooked bacon, tasteless sausages

8

Marilyn

12 nov 2023

·

Se alojó 2 noches

Room clean and tidy. Great service in the restaurant and very reasonable prices

10

Dennis

28 ene 2025

·

Se alojó 2 noches

Walking diatance from queens wharf. Helpful staff, good breakfast.

6

Bradley

19 feb 2023

·

Se alojó 1 noche

The free breakfast is not great, they charge you more for hot breakfast.

8

Andrew

22 mar 2025

·

Se alojó 9 noches

Great location. Same outfit as Ascotia, but higher standard of room. Staff were all friendly. Breakfast was $20/morning which seems quite reasonable. My preference is to stay here when I visit Auckland.

8

Exe

10 sept 2025

·

Se alojó 5 noches

Staff was good, helpful and polite. The area was quiet, but a little bit far going downtown. Breakfast always the same and never change the menu everyday. Supplies in the bathroom was not enough, like shampoo & body wash.

8

Anton

3 nov 2024

·

Se alojó 2 noches

Kitchen was under maintenance, so only English & Continental breakfasts were available.

10

Heather

7 jun 2023

·

Se alojó 1 noche

The restaurant was amazing and very reasonable. Room had self catering convenience and very reasonably priced. Our rooms heating didnt work but we were given a mini heater. Overall a very good service.

10

Frank

4 ene 2023

·

Se alojó 19.360 noches

A very nice hotel. Continental breakfast is healthy, delicious and convenient for guests.

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Mes	Precio medio
enero	92 US$
febrero	113 US$
marzo	97 US$
abril	60 US$
mayo	60 US$
junio	53 US$
julio	62 US$
agosto	60 US$
septiembre	56 US$
octubre	69 US$
noviembre	108 US$
diciembre	79 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $56	22 $49	23 $120	24 $140
25 $62	26 $50	27 $49	28 $52	29 $51	30 $96	31 $125

DO	LU	MA	MI	JU	VI	SA
1 $74	2 $72	3 $73	4 $72	5 $108	6 $117	7 $168
8 $109	9 $74	10 $73	11 $115	12 $86	13 $70	14 $93
15 $82	16 $97	17 $95	18 $256	19 $153	20 $156	21 $100
22 $90	23 $155	24 $190	25 $98	26 $88	27 $82	28 $83
29 $72	30 $75

VR Queen Street Hotel & Suites

Precios para VR Queen Street Hotel & Suites

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Estudio Premier, 1 cama de matrimonio grande

Suite estudio Premier, 1 habitación

Suite, 2 habitaciones

Habitación estándar (King)

Habitación individual (Compact)

Reseñas de los huéspedes sobre VR Queen Street Hotel & Suites

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

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