Arugambay Roccos

Muy caro para lo que se ofrece… la habitacion muy básica y el baño da entre miedo y asco… no volveria aqui y menos pagando ese precio

At first glance on Booking and Expedia, the photos suggest a luxurious boutique stay, but the reality did not match. For the price, the standard felt closer to a budget hostel. The bathroom was grubby, with only one towel each, no hand towels, and a floor towel that needed replacing. Fixtures were old, with rusty shower heads and taps, and there were cracks in the walls. Rooms were sparsely furnished and the kitchen/restaurant area looked unclean, with staff often sleeping in view of guests. Housekeeping was poor. The cups from our welcome tea stayed on our balcony for the entire stay, and the doors were shabby, some not closing or locking properly. The pool umbrellas were worn, stained with bird droppings and full of holes, not a pleasant view from the balcony. There were positives. The location is ideal, right on the beachfront, and the staff were friendly, offering free breakfast each morning. However, with so many inviting cafés nearby we chose to eat elsewhere. What disappointed most was the gap between the photos and the reality. If it had been advertised as a hostel I would not have minded as much, but the presentation and price raised expectations it could not meet. With a deep clean, basic maintenance, fresh paint, and small touches like new linens and working locks, the property could quickly improve. For now, the location is its strongest feature, but the care and detail expected for the price are lacking.

We were 2 couples that stayed at Roccos for 2 1/2 weeks. Beautiful pool area, excellent service and really good food! We had breakfast included and tested all the tasty Sri Lanka dishes. The staff are all really friendly and helpful. We will definitely stay at Roccos if/when we return to Arugam Bay <3

The hotel doesn’t look like the photos that were advertised. Lots of distributions including very loud music until the early hours of the morning. No change of facilities or cleaning of the rooms. Very overpriced for what it was.

Location is perfect but the hotel needs a huge refresh The bathroom was horrible very old and dirty