Reef Beach Resort

Cuidado! el hotel celebra ceremonias de boda… tuvimos la mala suerte de presenciar una y era imposible ver la tv o descansar hasta pasadas las 00:00 p.m. Por otra parte, el personal carece de profesionalidad.

I’ve stayed here before and had a really good time. Unfortunately the owners have let this place become completely rundown. The room smelled like mold and everything needs to be updated. The Wi-Fi is absolutely terrible. The kitchen is not fully stocked with what it needs. The staff is great, but unfortunately, they have let this place go. I’m told they’re gonna remodel so maybe in the future will be better. I wish I had four arms so I could give it four thumbs down right now.

The rooms are clean and Friendly staff. The furniture could be updated and the bed needed a new mattress. The restaurant is good. Good over all but a little bit pricey

Breakfast was tasteful.Pool needs some make over, there were chipped tiles. The inside of the apartment, downstairs only have 2 fans no AC so it will get hot. Limited utensils if you want to cook. The worst part is the bunk bed, every time we moved, it creaked like it's going to fall apart.. the bathroom/ shower, sink was not draining unless you manually open the little black stopper, had to use a disposable fork to push. Lights are dim in the rooms..I think this hotel needs some TLC if you want to rate this as 4 stars.. definitely right now at least a 2.5 stars. You have to ask for everything, housekeeping is till 4pm only.

Recently stayed at the Reef Beach Resort and unfortunately, our experience did not meet expectations. The restaurant staff was consistently warm, kind and helpful, several issues significantly impacted our overall stay. Property is quite dated and lacks modern amenities. During our visit, a local event was hosted on-site with loud music until midnight and disruptive noise continuing. Well past warm. Disappointingly, guests were not informed of this event upon checking in and only made aware during the morning of, leaving us no time to adjust plans or expectations. WiFi connectivity was also an issue since it was unreliable throughout most of the property, only improving when near the main office. The cable TV functioned for 1 night which was frustrating. Cleanliness was another concern, we encountered two cockroaches in the bathroom during our stay which was unsettling and indicative of some needed improvements. Overall while the restaurant staff was a highlight, the hotel falls short in terms of facility upkeep, communication, and basic guest expectations.