Is parking available at the hotel?

Yes, free self-parking is available on-site, although it is limited. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately EUR 22.50 for adults and EUR 11.25 for children.

Does the hotel allow pets?

Pets are not allowed at the hotel, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas, including rooms and bathrooms. Guests are encouraged to inquire about specific accessibility needs prior to arrival.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Horta, just steps from the Horta Historic Center and Peter's Scrimshaw Museum. It is 0.1 mi from Horta Harbour and 0.3 mi from Porto Pim Beach.

Are children allowed at the hotel?

Children are welcome at the hotel, and kids can stay for free up to a certain age, although the specific age limit is not provided.

What are the policies regarding extra beds and cribs?

The hotel offers cribs for infants at a fee of EUR 19.00 per night and rollaway beds at a fee of EUR 38.00 per night. Advance request for these items is recommended.

Hotel do Canal - Azores Stay

Average nightly price at Hotel do Canal by month, last 12 months (USD)
Month	Average price
January	US$56
February	US$61
March	US$72
April	US$158
May	US$214
June	US$763
July	US$973
August	US$578
September	US$445
October	US$195
November	US$57
December	US$57

What guests think

Across reviews, Hotel do Canal stands out for its central harborside location and friendly, helpful staff, with comfortable rooms, some spacious with Pico or harbor views, and well-liked breakfasts, though dated décor and occasional facility or housekeeping issues need attention.

Guests highlight free parking and an on-site gym, but note mixed experiences with the jacuzzi/sauna, including limited hours and nonworking jets. Several mention breakfast could be more varied and the coffee better, while the on-site restaurant earns praise from some. A few guests reported billing or customer-service problems. Overall, expect a convenient base with comfortable rooms and aging finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking is repeatedly praised, and there is an on-site gym. Feedback on the jacuzzi/sauna and spa is mixed, citing limited hours, missing towels, and nonworking jets or closed saunas.

Related guest reviews

8

Mario

8 Aug 2025

·

Stayed 5 nights

Bem localizado, junto a Porto Pim e ao centro da Horta. Oferece um bom pequeno almoço, serviço de parking incluido e uma boa vista para o Pico se tiver a sorte de ficar num dos quartos virados para a frente. O staff é bastante simpático. Penso que o hotel precisa de remodelação para se modernizar - alcatifa e quartos com madeira escura já não se usam, apesar de os quartos serem confortáveis. Mas acaba por ter um ar já datado, e que não combina já com a recepção, restaurante e bar. Outro ponto é o horário do ginásio, que não se percebe abrir só às 10h da manhã.

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10

alice L

24 Mar 2023

·

Stayed 1 night

Great location in Horta, super friendly and helpful staff, onsite restaurant and great gym.

10

Jesika

12 Feb 2025

·

Stayed 1 night

Hotel do Canal is our favorite hotel in Faial. The staff are warm and friendly. The accommodations are nice and spacious. It is pretty handicap accessible and offers onsite gym, tours, multi-lingual staff, and delightful restaurant! We had dinner to which no detail had been overlooked and a great wine list was available. We also always enjoy a delightful breakfast with local offerings and general European cuisine. We already look forward to our return!

8

Florence

23 Jan 2022

·

Stayed 4 nights

La chambre, spacieuse, donnait sur le Pico et la vue était donc très belle. L’hôtel est bien situé, le stationnement facile juste en face. Une bouteille de vin blanc local était offerte. Le petit déjeuner correct mériterait d’être amélioré. Séjour très agréable.

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10

Lorne

10 Nov 2025

·

Stayed 4 nights

Great location. Friendky and helpful staff. Very clean. Bed was comfortable with very nuce linen and towels. Included breakfast was also very good. Parking is provided free and there are many parking spots nearby. We'll be staying here again upon our return to Faial

8

Dominique

14 Jun 2025

·

Stayed 3 nights

Hotel tres agreable et bien placé. Garage gratuit pour la voiture, très pratique. Jacuzzi très joli, mais mais pas de serviettes a disposition. Nous n'avons pas teste le restaurant. Les chambres sont tres agreables et bien équipées..un très trés grand lit trés confortable.

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6

Janelle

12 Dec 2024

·

Stayed 3 nights

Comfortable room. Wish we had a double bed instead of two twin beds. Being off season, wished we were offered an upgrade. Sofa in room quite out dated and not suitable for sitting. Spa area is awkward…a pool in the centre of a room with no working jets. None of the saunas were open. Nice public seating areas with spectacular view of Pico! Pool table and small library offered great place to wait out the rain and have a little relaxing time. Surprised to be billed for drinking the water left in the room! Desk staff were polite and extremely helpful. A good stay.

10

Dmitrii

27 Jan 2022

·

Stayed 1 night

Excellent! Location is superb, the staff did all the best for us: jacuzzi and hot sauna are available on request. And the view!!! Pico Island and volcano just in front of you at the stone's throw. If you're lucky, Pico will drop cloudy blanket and show its summit to you :)

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Cleanliness

Many guests describe the hotel and rooms as clean, but there are reports of very old, smelly carpeting and a missed housekeeping service with no fresh towels.

Related guest reviews

6

Alan

23 Nov 2023

·

Stayed 3 nights

This is a mediocre hotel, maybe the best in Faial, but mediocre. We would have been happier for the 3 days here if we could have gotten our room cleaned and some fresh towels.

10

deborah

18 Jul 2023

·

Stayed 2 nights

Hotel Du Canal is a beautiful property. The room was spacious, well appointed and clean. We had a view of the Harbor and it was a short walk to just about everything in town. The staff was so courteous and helpful. We will definitely stay here again.

10

Lorne

10 Nov 2025

·

Stayed 4 nights

Great location. Friendky and helpful staff. Very clean. Bed was comfortable with very nuce linen and towels. Included breakfast was also very good. Parking is provided free and there are many parking spots nearby. We'll be staying here again upon our return to Faial

4

Janos

7 Dec 2025

·

Stayed 2 nights

Long overdue renovation badly needed. Especially the carpeting is very old, dirty and smelly. My hint for anyone wanting some fresh air, keep the window open throughout the night, you might not wake up with quite so severe headache in the morning.

10

Mariel

20 Jan 2026

·

Stayed 3 nights

Quarto aconchegante, confortável com limpeza diária, excelente café da manhã e comida muito boa!!!

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8

Denise

28 Oct 2023

·

Stayed 2 nights

Alles in allem ein guter Aufenthalt.es war sauber und ordentlich, das Hotel ist halt noch etwas 90er vom Stil/Einrichtung und könnte mal ein Update gebrauchen.

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8

Lisa

8 May 2024

·

Stayed 6 nights

The location was perfect, within walking distance to many attractions, shopping and restaurants. The hotel was clean, but could use some updating. Staff was very friendly and helpful.

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Rooms

Rooms are comfortable, some spacious with Pico or harbor views and very comfortable beds, but the decor feels dated or worn, and some received twin beds instead of a requested double; certain furnishings seem outdated.

Related guest reviews

8

Mario

8 Aug 2025

·

Stayed 5 nights

Bem localizado, junto a Porto Pim e ao centro da Horta. Oferece um bom pequeno almoço, serviço de parking incluido e uma boa vista para o Pico se tiver a sorte de ficar num dos quartos virados para a frente. O staff é bastante simpático. Penso que o hotel precisa de remodelação para se modernizar - alcatifa e quartos com madeira escura já não se usam, apesar de os quartos serem confortáveis. Mas acaba por ter um ar já datado, e que não combina já com a recepção, restaurante e bar. Outro ponto é o horário do ginásio, que não se percebe abrir só às 10h da manhã.

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6

Lone

30 Jul 2024

·

Stayed 2 nights

Lidt slidt hotel, men servicen var fin.

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10

deborah

18 Jul 2023

·

Stayed 2 nights

Hotel Du Canal is a beautiful property. The room was spacious, well appointed and clean. We had a view of the Harbor and it was a short walk to just about everything in town. The staff was so courteous and helpful. We will definitely stay here again.

8

Florence

23 Jan 2022

·

Stayed 4 nights

La chambre, spacieuse, donnait sur le Pico et la vue était donc très belle. L’hôtel est bien situé, le stationnement facile juste en face. Une bouteille de vin blanc local était offerte. Le petit déjeuner correct mériterait d’être amélioré. Séjour très agréable.

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10

Lorne

10 Nov 2025

·

Stayed 4 nights

Great location. Friendky and helpful staff. Very clean. Bed was comfortable with very nuce linen and towels. Included breakfast was also very good. Parking is provided free and there are many parking spots nearby. We'll be staying here again upon our return to Faial

4

Janos

7 Dec 2025

·

Stayed 2 nights

Long overdue renovation badly needed. Especially the carpeting is very old, dirty and smelly. My hint for anyone wanting some fresh air, keep the window open throughout the night, you might not wake up with quite so severe headache in the morning.

8

Dominique

14 Jun 2025

·

Stayed 3 nights

Hotel tres agreable et bien placé. Garage gratuit pour la voiture, très pratique. Jacuzzi très joli, mais mais pas de serviettes a disposition. Nous n'avons pas teste le restaurant. Les chambres sont tres agreables et bien équipées..un très trés grand lit trés confortable.

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6

Janelle

12 Dec 2024

·

Stayed 3 nights

Comfortable room. Wish we had a double bed instead of two twin beds. Being off season, wished we were offered an upgrade. Sofa in room quite out dated and not suitable for sitting. Spa area is awkward…a pool in the centre of a room with no working jets. None of the saunas were open. Nice public seating areas with spectacular view of Pico! Pool table and small library offered great place to wait out the rain and have a little relaxing time. Surprised to be billed for drinking the water left in the room! Desk staff were polite and extremely helpful. A good stay.

10

Mariel

20 Jan 2026

·

Stayed 3 nights

Quarto aconchegante, confortável com limpeza diária, excelente café da manhã e comida muito boa!!!

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6

Jean

11 Aug 2023

·

Stayed 1 night

Petit déjeuner peu varié. Café de faible qualité. Ventilateur de salle de bain et lits jumeaux malgré le fait que nous avions demandé un lit double. Le personnel a bien répondu par la suite à ce qui avait été choisi.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly, helpful, and attentive, with some going above and beyond. A few guests report customer-service issues, including a billing error that required a refund.

Related guest reviews

10

Lynda

10 Apr 2025

·

Stayed 1 night

The staff was friendly and helpful

10

Reut

5 Aug 2025

·

Stayed 2 nights

Great service, nice breakfast and a quiet location. Overall highly recommend!

10

Marie

14 Jun 2025

·

Stayed 1 night

I Will be back at this to hôtel Good service

10

David

12 Aug 2025

·

Stayed 10 nights

everyone was friendly and extremely helpful.

2

Chantal

13 May 2025

·

Stayed 2 nights

Hotel two nights stay was pre-paid and forced to pay again at check-out. Getting refund for second payment is a pure mess.

10

Jerry

30 Aug 2023

·

Stayed 5 nights

Everyone went above and beyond to always help with anything. They have a well run establishment and they all work together as a team. I would highly recommend this hotel.

10

jane

6 Aug 2023

·

Stayed 2 nights

I love the staff at this property. I like the convenience of being so close to diveazores.

10

Lorne

10 Nov 2025

·

Stayed 4 nights

Great location. Friendky and helpful staff. Very clean. Bed was comfortable with very nuce linen and towels. Included breakfast was also very good. Parking is provided free and there are many parking spots nearby. We'll be staying here again upon our return to Faial

10

jane

2 Aug 2023

·

Stayed 1 night

The staff make it amazing and it’s easy walk to scuba diving and fishing boats

4

Donna

17 Apr 2024

·

Stayed 11 nights

Book another hotel. Customer service stinks.

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Location

Central, walkable base near the harbor, Porto Pim, scuba operators, and town sights, making it easy to get around Horta.

Related guest reviews

10

Reut

5 Aug 2025

·

Stayed 2 nights

Great service, nice breakfast and a quiet location. Overall highly recommend!

8

Mario

8 Aug 2025

·

Stayed 5 nights

Bem localizado, junto a Porto Pim e ao centro da Horta. Oferece um bom pequeno almoço, serviço de parking incluido e uma boa vista para o Pico se tiver a sorte de ficar num dos quartos virados para a frente. O staff é bastante simpático. Penso que o hotel precisa de remodelação para se modernizar - alcatifa e quartos com madeira escura já não se usam, apesar de os quartos serem confortáveis. Mas acaba por ter um ar já datado, e que não combina já com a recepção, restaurante e bar. Outro ponto é o horário do ginásio, que não se percebe abrir só às 10h da manhã.

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8

Bueltemeier

17 Sept 2022

·

Stayed 6 nights

Schönes Hotel in guter Lage am Hafen. Schöner Ausgangspunkt für Ausflüge im die Natur. Einziger Verbesserungsvorschlag wäre das Frühstück abwechslungsreicher zu gestalten - eine Woche lang keine einzige Veränderung oder Besonderheiten.

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10

deborah

18 Jul 2023

·

Stayed 2 nights

Hotel Du Canal is a beautiful property. The room was spacious, well appointed and clean. We had a view of the Harbor and it was a short walk to just about everything in town. The staff was so courteous and helpful. We will definitely stay here again.

10

jane

6 Aug 2023

·

Stayed 2 nights

I love the staff at this property. I like the convenience of being so close to diveazores.

10

Lorne

10 Nov 2025

·

Stayed 4 nights

Great location. Friendky and helpful staff. Very clean. Bed was comfortable with very nuce linen and towels. Included breakfast was also very good. Parking is provided free and there are many parking spots nearby. We'll be staying here again upon our return to Faial

10

jane

2 Aug 2023

·

Stayed 1 night

The staff make it amazing and it’s easy walk to scuba diving and fishing boats

10

Anne

10 Sept 2023

·

Stayed 4 nights

Near the city centre. Excelent breakfast!

8

Dominique

14 Jun 2025

·

Stayed 3 nights

Hotel tres agreable et bien placé. Garage gratuit pour la voiture, très pratique. Jacuzzi très joli, mais mais pas de serviettes a disposition. Nous n'avons pas teste le restaurant. Les chambres sont tres agreables et bien équipées..un très trés grand lit trés confortable.

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8

Lisa

8 May 2024

·

Stayed 6 nights

The location was perfect, within walking distance to many attractions, shopping and restaurants. The hotel was clean, but could use some updating. Staff was very friendly and helpful.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good to excellent, though several guests wanted more variety and better coffee. The on-site restaurant earns praise from some.

Related guest reviews

10

Reut

5 Aug 2025

·

Stayed 2 nights

Great service, nice breakfast and a quiet location. Overall highly recommend!

8

Bueltemeier

17 Sept 2022

·

Stayed 6 nights

Schönes Hotel in guter Lage am Hafen. Schöner Ausgangspunkt für Ausflüge im die Natur. Einziger Verbesserungsvorschlag wäre das Frühstück abwechslungsreicher zu gestalten - eine Woche lang keine einzige Veränderung oder Besonderheiten.

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10

alice L

24 Mar 2023

·

Stayed 1 night

Great location in Horta, super friendly and helpful staff, onsite restaurant and great gym.

10

Jesika

12 Feb 2025

·

Stayed 1 night

Hotel do Canal is our favorite hotel in Faial. The staff are warm and friendly. The accommodations are nice and spacious. It is pretty handicap accessible and offers onsite gym, tours, multi-lingual staff, and delightful restaurant! We had dinner to which no detail had been overlooked and a great wine list was available. We also always enjoy a delightful breakfast with local offerings and general European cuisine. We already look forward to our return!

8

Florence

23 Jan 2022

·

Stayed 4 nights

La chambre, spacieuse, donnait sur le Pico et la vue était donc très belle. L’hôtel est bien situé, le stationnement facile juste en face. Une bouteille de vin blanc local était offerte. Le petit déjeuner correct mériterait d’être amélioré. Séjour très agréable.

Translate

10

Lorne

10 Nov 2025

·

Stayed 4 nights

Great location. Friendky and helpful staff. Very clean. Bed was comfortable with very nuce linen and towels. Included breakfast was also very good. Parking is provided free and there are many parking spots nearby. We'll be staying here again upon our return to Faial

10

Anne

10 Sept 2023

·

Stayed 4 nights

Near the city centre. Excelent breakfast!

10

Mariel

20 Jan 2026

·

Stayed 3 nights

Quarto aconchegante, confortável com limpeza diária, excelente café da manhã e comida muito boa!!!

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10

Caroline

20 Jul 2023

·

Stayed 1 night

Bien situé. Personnel à l’accueil très attentionné. Déjeuner excellent.

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6

Jean

11 Aug 2023

·

Stayed 1 night

Petit déjeuner peu varié. Café de faible qualité. Ventilateur de salle de bain et lits jumeaux malgré le fait que nous avions demandé un lit double. Le personnel a bien répondu par la suite à ce qui avait été choisi.

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Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $56	2 $56	3 $57	4 $58	5 $59	6 $58	7 $57
8 $56	9 $59	10 $59	11 $61	12 $59	13 $57	14 $55
15 $55	16 $55	17 $56	18 $54	19 $54	20 $54	21 $54
22 $56	23 $65	24 $65	25 $55	26 $55	27 $55	28 $55
29 $57	30 $56

Hotel do Canal

Prices for Hotel do Canal

Monthly average prices

About this property

Location

Room options

Classic Plus Double Or Twin Room

Double Or Twin Room (Pico View)

Double Or Twin Room

Guest reviews of Hotel do Canal

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel do Canal

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28 $67	29 $68	30 $67	31 $67