Palazzo Marzoli charme Resort - Small Luxury Hotel
US$434
/ night
Avg. for September
Prices for Palazzo Marzoli charme Resort - Small Luxury Hotel
Select dates to see prices and availability
US$434
/ night
Avg. for September
Monthly average prices
Nightly prices at Palazzo Marzoli charme Resort - Small Luxury Hotel average US$255 in the cheapest month (April) and US$434 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| April | US$255 |
| May | US$361 |
| June | US$367 |
| July | US$325 |
| August | US$290 |
| September | US$434 |
| October | US$271 |
| November | US$337 |
A
M
J
J
A
Sept · US$434
S
O
N
Most expensive: September (~US$434)
Cheapest: April (~US$255)
About this property
Relax and unwind with massages and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Amenities
Relax and unwind with massages and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Business amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars and LED televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Location
With a stay at Palazzo Marzoli Resort, you'll be centrally located in Positano, within a 5-minute drive of Fornillo Beach and Positano Ferry Landing. This family-friendly hotel is 8.1 mi (13 km) from Piazza Tasso and 10.8 mi (17.3 km) from Amalfi Beach.
What's nearby
Positano Town Hall(0.1 Miles)
Fornillo Beach(0.4 Miles)
Piazza dei Mulini(0.6 Miles)
MAR Positano Roman Villa(0.6 Miles)
Positano Tourist Office(0.6 Miles)
Chiesa Madre di Santa Maria Assunta(0.6 Miles)
Positano Ferry Landing(0.7 Miles)
Spiaggia Grande(0.7 Miles)
Spiaggia d'Arienzo(1.3 Miles)
San Pietro(1.8 Miles)
Gavitella beach(4.5 Miles)
Church of San Gennaro(4.6 Miles)
San Luca Evangelist Church(5.3 Miles)
Marina di Praia(6.1 Miles)
Fiordo di Furore Beach(6.9 Miles)
Naples Intl. Airport (NAP)(38.9 Miles)
Costa d'Amalfi Airport (QSR)(49.1 Miles)
Parking
Airport shuttle
Business centre
Room service
Valet parking
Tour desk
Location
Via Guglielmo Marconi 334, Chiesa Nuova, Positano, Italy
Positano Town Hall (0.1 Miles)
Fornillo Beach (0.4 Miles)
Piazza dei Mulini (0.6 Miles)
MAR Positano Roman Villa (0.6 Miles)
Positano Tourist Office (0.6 Miles)
Chiesa Madre di Santa Maria Assunta (0.6 Miles)
Room options
5
Executive Suite, Balcony, Ocean View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
807 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
10
Superior Room, Balcony, Sea View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
645 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
6
Comfort Room, Balcony, Ocean View
Room details
2 Single Beds
1 Extra-Large Double Bed
Sleeps 2
592 ft²
BalconyAir ConditioningWi-Fi (Free)Sofa Bed
9
Suite, Private Pool, Ocean View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
915 ft²
BalconyAir ConditioningWi-Fi (Free)Sofa BedPrivate PoolPrivate Spa Tub
5
Exclusive Condo
Room details
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 4
592 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
9
Quadruple Room, Balcony, Ocean View
Room details
4× Single Beds
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 4
807 ft²
BalconyAir ConditioningWi-Fi (Free)Sofa Bed
7
Suite, Balcony, Ocean View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
753 ft²
BalconyAir ConditioningWi-Fi (Free)Sofa Bed
9
Triple Room, Balcony, Ocean View
Room details
3× Single Beds
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 3
646 ft²
BalconyAir ConditioningWi-Fi (Free)Sofa Bed
Guest reviews of Palazzo Marzoli charme Resort - Small Luxury Hotel
7.2
Good
Based on 264 verified reviews
Who stays here?
Couple
64%
Family
29%
Group
5%
What guests think
AI-generated summary based on recent guest reviews
Travellers describe Palazzo Marzoli charme Resort - Small Luxury Hotel as a scenic, hilltop stay with sweeping balcony views, but with variable room quality and recurring complaints about extra fees, strict policies, and maintenance issues across different stays.
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What guests think
Travellers describe Palazzo Marzoli charme Resort - Small Luxury Hotel as a scenic, hilltop stay with sweeping balcony views, but with variable room quality and recurring complaints about extra fees, strict policies, and maintenance issues across different stays.
The location sits high above Positano, making walks to the beach long and steep, though a nearby bus stop helps. Several guests praise warm, attentive staff, while others report rude or unhelpful management, cash-only charges, and inconsistent billing. Expect basic in-room breakfasts with many paid add-ons, very expensive parking and transfers, and occasional issues with air conditioning or water pressure. Best for view-focused stays if you can manage the stairs and added costs.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are limited for a resort; multiple reviews note advertised amenities such as pool, bar, spa, gym, or jacuzzi unavailable or not working. Parking and hotel-arranged transfers are available but very expensive.
Related guest reviews
6
Gilda
23 Jul 2023
·
Stayed 5 nights
Room was smaller than thought. Forth bed was a makeshift camp bed squeezed in the corner. There was no pool or bar facilities as advertised. Host did not offer transfer to beach at any time. Location and view was great. Breakfast in room was also very good. House maid was very friendly. Host was limited in English but this was okay and they tried hard to please and understand.
Room was smaller than thought. Forth bed was a makeshift camp bed squeezed in the corner. There was no pool or bar facilities as advertised. Host did not offer transfer to beach at any time. Location and view was great. Breakfast in room was also very good. House maid was very friendly. Host was limited in English but this was okay and they tried hard to please and understand.
2
Damian
12 Aug 2024
·
Stayed 4 nights
The manager cheated on us that there is no posiibility to find a place to park in the town and the price 90 EURO PER DAY is normal practice. He said that we must pay for 5 days right now. I paid and then I found parkings with price 35 Euro per day. I took my car out of the parking but they refused to give my money back. Terrible PLACE!!!
The manager cheated on us that there is no posiibility to find a place to park in the town and the price 90 EURO PER DAY is normal practice. He said that we must pay for 5 days right now. I paid and then I found parkings with price 35 Euro per day. I took my car out of the parking but they refused to give my money back. Terrible PLACE!!!
4
narineh
22 Jul 2023
·
Stayed 3 nights
Deserves 2 stars. We arrived with our car, was charged 300$ for parking 100$/night because they can cuz it’s Positano. There are couple of items on the included breakfast menu: Croissant, 1/2 cup OJ and coffee and if you don’t ask for it you don’t get it cuz they bring it to you. The hallways smell like vomit. Shower barely works and so on.. it is a family run 2-3 room I don’t know what but not a hotel ! no I do not recommend this please!
Deserves 2 stars. We arrived with our car, was charged 300$ for parking 100$/night because they can cuz it’s Positano. There are couple of items on the included breakfast menu: Croissant, 1/2 cup OJ and coffee and if you don’t ask for it you don’t get it cuz they bring it to you. The hallways smell like vomit. Shower barely works and so on.. it is a family run 2-3 room I don’t know what but not a hotel ! no I do not recommend this please!
4
Harry
23 May 2023
·
Stayed 5 nights
Manager not friendly or helpful. Stayed 5 nights and jacuzzi never functional. Free breakfast was a joke.
Manager not friendly or helpful. Stayed 5 nights and jacuzzi never functional. Free breakfast was a joke.
6
joy
11 Jul 2024
·
Stayed 2 nights
Parking cost was overly priced, 200 Euros for two nights The washroom door did not lock The bathroom stand up shower - the drainage would clog The mini fridge items overly priced- especially bottled water 5.00 Euro The hotel room was overly priced for what it offers. The location was not bad as it was beside the connivence store and walking distance to the town of Positano Staff greeted well, rooms were cleaned daily.
Parking cost was overly priced, 200 Euros for two nights The washroom door did not lock The bathroom stand up shower - the drainage would clog The mini fridge items overly priced- especially bottled water 5.00 Euro The hotel room was overly priced for what it offers. The location was not bad as it was beside the connivence store and walking distance to the town of Positano Staff greeted well, rooms were cleaned daily.
4
Roberto
17 Oct 2023
·
Stayed 5 nights
No tiene los servicios que dice en la página, pobre desayuno que además hay que pagar, lejos de la playa o zona central, cobra el traslado 35 euros por viaje a la playa y lo que se le ocurra por el estacionamiento del auto 70 euros por dia. Elijan cualquier otra opción mas cerca abajo. No muy buen trato del señor en recepción.
No tiene los servicios que dice en la página, pobre desayuno que además hay que pagar, lejos de la playa o zona central, cobra el traslado 35 euros por viaje a la playa y lo que se le ocurra por el estacionamiento del auto 70 euros por dia. Elijan cualquier otra opción mas cerca abajo. No muy buen trato del señor en recepción.
4
Frank
17 Aug 2023
·
Stayed 2 nights
My family and I recently stayed at this hotel and it left me disappointed. The pictures online painted a luxurious picture, but upon arrival, I found the reality to be quite different. The room was smaller than expected, and the furnishings were worn walls scuffs all over. The amenities mentioned were either unavailable or required additional fees. Overall, the experience did not live up to the price tag, and I wouldn't recommend this hotel to others seeking a high-end stay. In addition parking was $100 a day and private tour we booked through them which was canceled for weather is yet to be refunded 10 days since cancellation. The private tour we booked for a boat excursion was over priced too- at the port the same excursion was $650 cheaper. Should of done our homework instead of trusting the hotel.
My family and I recently stayed at this hotel and it left me disappointed. The pictures online painted a luxurious picture, but upon arrival, I found the reality to be quite different. The room was smaller than expected, and the furnishings were worn walls scuffs all over. The amenities mentioned were either unavailable or required additional fees. Overall, the experience did not live up to the price tag, and I wouldn't recommend this hotel to others seeking a high-end stay. In addition parking was $100 a day and private tour we booked through them which was canceled for weather is yet to be refunded 10 days since cancellation. The private tour we booked for a boat excursion was over priced too- at the port the same excursion was $650 cheaper. Should of done our homework instead of trusting the hotel.
8
John
9 Aug 2023
·
Stayed 3 nights
The Palazzo Marzoli Resort does not have all of the trappings of a typical resort. It is more similar to a B&B run by caring people who are genuinely concerned about their guests comfort. The room was spacious and clean and the pictures are accurate to what the facility looks like. My only complaint is the 100€ per day garage parking fee. I thought the parking fee was a bit excessive even for Positano in the high season. Otherwise a nice place to stay for a few days.
The Palazzo Marzoli Resort does not have all of the trappings of a typical resort. It is more similar to a B&B run by caring people who are genuinely concerned about their guests comfort. The room was spacious and clean and the pictures are accurate to what the facility looks like. My only complaint is the 100€ per day garage parking fee. I thought the parking fee was a bit excessive even for Positano in the high season. Otherwise a nice place to stay for a few days.
2
Viktor
8 Jul 2024
·
Stayed 4 nights
The ports of electricity wouldn’t work, the beds were very uncomfortable , the a/c doesn’t work very well , Their is no sauna no gym no spa … when I looked up the property it showed that this was included .
The ports of electricity wouldn’t work, the beds were very uncomfortable , the a/c doesn’t work very well , Their is no sauna no gym no spa … when I looked up the property it showed that this was included .
6
Gloria
17 Sept 2025
·
Stayed 2 nights
The attention in general is good but the parking of the car they charged me 80 euros per day and they had told me that it was between 40 and 50 euros. Outside in the parking spaces they charge 40 euros per day Breakfast is nothing special, very simple: coffee, eggs and bread, if you want something extra they charge you
The attention in general is good but the parking of the car they charged me 80 euros per day and they had told me that it was between 40 and 50 euros. Outside in the parking spaces they charge 40 euros per day Breakfast is nothing special, very simple: coffee, eggs and bread, if you want something extra they charge you
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many found rooms very clean and well maintained, while others reported stains, smoke or hallway odors, and lapses in housekeeping.
Related guest reviews
10
Karoliina
23 Apr 2023
·
Our stay was excellent. Very nice clean room with a private terrace with a sea view. We liked that the breakfast was served to the room so we could enjoy the view with our breakfast. Best part was the staff and the service, very kind and loveable people who made us feel like home here. The location was a bit further from the center so many many steps but we didin’t mind because we wanted a nice view from our hotel. I strongly recommend if you don’t mind some steps because the staff will treat you very kindly, definitely the best treatment here in all of the hotels that I have stayed. <3
Our stay was excellent. Very nice clean room with a private terrace with a sea view. We liked that the breakfast was served to the room so we could enjoy the view with our breakfast. Best part was the staff and the service, very kind and loveable people who made us feel like home here. The location was a bit further from the center so many many steps but we didin’t mind because we wanted a nice view from our hotel. I strongly recommend if you don’t mind some steps because the staff will treat you very kindly, definitely the best treatment here in all of the hotels that I have stayed. <3
10
Thomas
14 May 2025
·
Stayed 3 nights
The view from our room's balcony was unreal! The hotel was clean and in good shape. As long as you're willing to walk the 750 stairs up from the beach, this is a great place to stay!
The view from our room's balcony was unreal! The hotel was clean and in good shape. As long as you're willing to walk the 750 stairs up from the beach, this is a great place to stay!
10
Danielle
14 Jul 2023
·
Beautiful views of the city. The rooms are a good size and very clean. Friendly staff and very accommodating! Had a wonderful stay at this hotel.
Beautiful views of the city. The rooms are a good size and very clean. Friendly staff and very accommodating! Had a wonderful stay at this hotel.
4
narineh
22 Jul 2023
·
Stayed 3 nights
Deserves 2 stars. We arrived with our car, was charged 300$ for parking 100$/night because they can cuz it’s Positano. There are couple of items on the included breakfast menu: Croissant, 1/2 cup OJ and coffee and if you don’t ask for it you don’t get it cuz they bring it to you. The hallways smell like vomit. Shower barely works and so on.. it is a family run 2-3 room I don’t know what but not a hotel ! no I do not recommend this please!
Deserves 2 stars. We arrived with our car, was charged 300$ for parking 100$/night because they can cuz it’s Positano. There are couple of items on the included breakfast menu: Croissant, 1/2 cup OJ and coffee and if you don’t ask for it you don’t get it cuz they bring it to you. The hallways smell like vomit. Shower barely works and so on.. it is a family run 2-3 room I don’t know what but not a hotel ! no I do not recommend this please!
2
Maria
20 Sept 2023
·
Stayed 2 nights
Did not get the rooms we booked. Booked two deluxe sea view rooms and received one family room, with only one bathroom to share between 4 adults. The hotel gave one of our rooms to other people. Also rooms not cleaned properly. They charged euros 240 to garage the car for two nights. Most unhappy.
Did not get the rooms we booked. Booked two deluxe sea view rooms and received one family room, with only one bathroom to share between 4 adults. The hotel gave one of our rooms to other people. Also rooms not cleaned properly. They charged euros 240 to garage the car for two nights. Most unhappy.
6
Mary
25 Jun 2025
·
Stayed 3 nights
My reservation was for an ocean view room at the resort. However, we were put up in a completely different building, La Caravella Residence. La Caravella is a very old and outdated apartment building. While it is directly across from the beach, it does not feel or look like a resort. The room we were put in wreaked of cigarette smoke and had a view of beach umbrellas. I called the resort office about the difference in locations and to complain about the smell (supposed to be nonsmoking) and the man ended up hanging up on me. I was frustrated and reached out to Expedia and also wrote a Google review, which led to the property manager contacting me to explain that my original room at the resort had a bathroom plumbing problem that couldn’t be addressed, so I was moved. He then gave me an option for a different room on the second floor at La Caravella, which we took as it had a better view and didn’t smell like smoke. Manager should’ve been honest from the beginning. Very rude man. All in all the location is perfect, but the facilities are very outdated and would benefit from some investment - especially new mattresses, pillows, and towels.
My reservation was for an ocean view room at the resort. However, we were put up in a completely different building, La Caravella Residence. La Caravella is a very old and outdated apartment building. While it is directly across from the beach, it does not feel or look like a resort. The room we were put in wreaked of cigarette smoke and had a view of beach umbrellas. I called the resort office about the difference in locations and to complain about the smell (supposed to be nonsmoking) and the man ended up hanging up on me. I was frustrated and reached out to Expedia and also wrote a Google review, which led to the property manager contacting me to explain that my original room at the resort had a bathroom plumbing problem that couldn’t be addressed, so I was moved. He then gave me an option for a different room on the second floor at La Caravella, which we took as it had a better view and didn’t smell like smoke. Manager should’ve been honest from the beginning. Very rude man. All in all the location is perfect, but the facilities are very outdated and would benefit from some investment - especially new mattresses, pillows, and towels.
10
joseph
23 Sept 2024
·
Stayed 2 nights
Staff was amazing, room was clean, view was AMAZING!! Would go back for sure
Staff was amazing, room was clean, view was AMAZING!! Would go back for sure
2
Monica
30 Oct 2025
·
Stayed 2 nights
The outside appearance, location, and views of the hotel were the only things satisfactory. The manager didn't speak English and was not accommodating or hospitable. Leo and Eva were kind and trying to be a helpful as possible. They upcharged for a ride anywhere and charged different rates ($25-$50 USD per ride).The bedspread and couch had stains, were dusty and never cleaned/washed. The manager didn't explain that we had to leave our key with them in order to have them clean our room which is a security hazard as I had items in the safe. The breakfast was not good and they charged for anything cooked. Overall, I'm disappointed for spending this kind of money on this stay as I was paying hefty for a view and that's it. Loved Positano but not this hotel.
The outside appearance, location, and views of the hotel were the only things satisfactory. The manager didn't speak English and was not accommodating or hospitable. Leo and Eva were kind and trying to be a helpful as possible. They upcharged for a ride anywhere and charged different rates ($25-$50 USD per ride).The bedspread and couch had stains, were dusty and never cleaned/washed. The manager didn't explain that we had to leave our key with them in order to have them clean our room which is a security hazard as I had items in the safe. The breakfast was not good and they charged for anything cooked. Overall, I'm disappointed for spending this kind of money on this stay as I was paying hefty for a view and that's it. Loved Positano but not this hotel.
8
John
9 Aug 2023
·
Stayed 3 nights
The Palazzo Marzoli Resort does not have all of the trappings of a typical resort. It is more similar to a B&B run by caring people who are genuinely concerned about their guests comfort. The room was spacious and clean and the pictures are accurate to what the facility looks like. My only complaint is the 100€ per day garage parking fee. I thought the parking fee was a bit excessive even for Positano in the high season. Otherwise a nice place to stay for a few days.
The Palazzo Marzoli Resort does not have all of the trappings of a typical resort. It is more similar to a B&B run by caring people who are genuinely concerned about their guests comfort. The room was spacious and clean and the pictures are accurate to what the facility looks like. My only complaint is the 100€ per day garage parking fee. I thought the parking fee was a bit excessive even for Positano in the high season. Otherwise a nice place to stay for a few days.
10
Natalya
17 Jun 2023
·
Stayed 2 nights
The resort is very beautiful with a professional staff! Me and my both children had a wonderful time in the room with the sea views and Positano from above! Our breakfast was served as scheduled in our room every morning! It is very easy to find from the main road uphill! Very clean and well maintained! It is minutes away from the local restaurants! Highly recommend it while visiting Amalfi coast!
The resort is very beautiful with a professional staff! Me and my both children had a wonderful time in the room with the sea views and Positano from above! Our breakfast was served as scheduled in our room every morning! It is very easy to find from the main road uphill! Very clean and well maintained! It is minutes away from the local restaurants! Highly recommend it while visiting Amalfi coast!
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AI-generated summary based on recent guest reviews
Rooms
Rooms offer standout sea views and some spacious suites with large terraces, but others are small or dated, with hard beds, weak showers, unreliable air conditioning, some road noise, and inconsistent Wi-Fi.
Related guest reviews
8
Andy
20 Oct 2025
·
Stayed 3 nights
Great Internet access. Staff was amazing, always available to assist. Excellent location, close to everything.
Great Internet access. Staff was amazing, always available to assist. Excellent location, close to everything.
10
David
18 Jun 2022
·
Stayed 3 nights
Amazing views. Nicely appointed rooms. Near top of Positano so be ready to do a lot of stairs.
Amazing views. Nicely appointed rooms. Near top of Positano so be ready to do a lot of stairs.
2
Michael
6 Sept 2025
·
Stayed 4 nights
Do not stay here! I repeat do not stay here! This place charged me for minibar items I had not used. The beds are hard as a rock. I thought I was Fred Flintstone sleeping on the mattress. The management also doesn't know one thing about running a business
Do not stay here! I repeat do not stay here! This place charged me for minibar items I had not used. The beds are hard as a rock. I thought I was Fred Flintstone sleeping on the mattress. The management also doesn't know one thing about running a business
8
Staci
2 Oct 2023
·
Stayed 1 night
Location was pretty far from the harbor. Clean and staff was helpful. Beautiful view. Air conditioning was not working in our room
Location was pretty far from the harbor. Clean and staff was helpful. Beautiful view. Air conditioning was not working in our room
4
Frank
17 Aug 2023
·
Stayed 2 nights
My family and I recently stayed at this hotel and it left me disappointed. The pictures online painted a luxurious picture, but upon arrival, I found the reality to be quite different. The room was smaller than expected, and the furnishings were worn walls scuffs all over. The amenities mentioned were either unavailable or required additional fees. Overall, the experience did not live up to the price tag, and I wouldn't recommend this hotel to others seeking a high-end stay. In addition parking was $100 a day and private tour we booked through them which was canceled for weather is yet to be refunded 10 days since cancellation. The private tour we booked for a boat excursion was over priced too- at the port the same excursion was $650 cheaper. Should of done our homework instead of trusting the hotel.
My family and I recently stayed at this hotel and it left me disappointed. The pictures online painted a luxurious picture, but upon arrival, I found the reality to be quite different. The room was smaller than expected, and the furnishings were worn walls scuffs all over. The amenities mentioned were either unavailable or required additional fees. Overall, the experience did not live up to the price tag, and I wouldn't recommend this hotel to others seeking a high-end stay. In addition parking was $100 a day and private tour we booked through them which was canceled for weather is yet to be refunded 10 days since cancellation. The private tour we booked for a boat excursion was over priced too- at the port the same excursion was $650 cheaper. Should of done our homework instead of trusting the hotel.
8
Angela
8 Oct 2025
·
Stayed 2 nights
The staff/ owner was very attentive and kind to us. We enjoyed the view and having breakfast brought to our room each day. The only suggestion would bento have more water pressure for the 3 rd floor. Shower was a trickle. Beautiful place!
The staff/ owner was very attentive and kind to us. We enjoyed the view and having breakfast brought to our room each day. The only suggestion would bento have more water pressure for the 3 rd floor. Shower was a trickle. Beautiful place!
4
Palvinder
26 Jun 2025
·
Stayed 1 night
It’s not worth what I paid. This place is way high up in positano. Hot water was just like Luke warm more like cold. Shower size is very tiny. Bed is uncomfortable and loose. Same breakfast every day in the room. No other option. Very limited choice. Very disappointing. I am sorry but I wouldn’t recommend this place to anyone. No lobby at all.
It’s not worth what I paid. This place is way high up in positano. Hot water was just like Luke warm more like cold. Shower size is very tiny. Bed is uncomfortable and loose. Same breakfast every day in the room. No other option. Very limited choice. Very disappointing. I am sorry but I wouldn’t recommend this place to anyone. No lobby at all.
10
Isabella
9 Sept 2025
·
Stayed 3 nights
I cannot say enough wonderful things about this hotel. From the moment we arrived we felt welcomed, cared for, and surrounded by beauty. Positano is breathtaking, but this property and its staff made it even more unforgettable. The hotel is stunning. Every detail feels thoughtful and authentic. The views are picture perfect and the atmosphere is serene and elegant. We booked the suite and I completely recommend it. It was spacious, luxurious, and offered sweeping views that felt like waking up inside a dream. The balcony alone was worth every penny. What made the stay truly special was the incredible front desk staff. They were the kindest and most attentive people I have ever met in my travels. From offering local recommendations, to assisting with transportation, to greeting us with genuine warmth every time we walked through the door, they made us feel not like guests but like family. Every touch mattered, from smooth check in to thoughtful housekeeping. The staff’s pride in their work and love for their city shined through. We left not only relaxed and grateful but also deeply moved by the kindness we received. This was the best hotel experience we have ever had. I will recommend it to anyone traveling to the Amalfi Coast and I am already dreaming of the day we can return.
I cannot say enough wonderful things about this hotel. From the moment we arrived we felt welcomed, cared for, and surrounded by beauty. Positano is breathtaking, but this property and its staff made it even more unforgettable. The hotel is stunning. Every detail feels thoughtful and authentic. The views are picture perfect and the atmosphere is serene and elegant. We booked the suite and I completely recommend it. It was spacious, luxurious, and offered sweeping views that felt like waking up inside a dream. The balcony alone was worth every penny. What made the stay truly special was the incredible front desk staff. They were the kindest and most attentive people I have ever met in my travels. From offering local recommendations, to assisting with transportation, to greeting us with genuine warmth every time we walked through the door, they made us feel not like guests but like family. Every touch mattered, from smooth check in to thoughtful housekeeping. The staff’s pride in their work and love for their city shined through. We left not only relaxed and grateful but also deeply moved by the kindness we received. This was the best hotel experience we have ever had. I will recommend it to anyone traveling to the Amalfi Coast and I am already dreaming of the day we can return.
10
Thue
11 Sept 2022
·
Stayed 2 nights
Palazzo Marzoli is situated quite high in Positano. The positive is the extraordinary view from the balcony. The downside is quite many steps to the area around the harbour. To me, Positano is all about the view, and the view from the balconies is one of the best in Positano. There are quite many good restaurants nearby. The hotel is next to a road, so traffic can be heard. Great service at the reception. Only a small discussion at check out as the reception had registered beverages consumed, and which they fairly deleted from the final invoice. Extras from the minibar are very expensive. All in all a fantastic experience, and I hope to be back soon!
Palazzo Marzoli is situated quite high in Positano. The positive is the extraordinary view from the balcony. The downside is quite many steps to the area around the harbour. To me, Positano is all about the view, and the view from the balconies is one of the best in Positano. There are quite many good restaurants nearby. The hotel is next to a road, so traffic can be heard. Great service at the reception. Only a small discussion at check out as the reception had registered beverages consumed, and which they fairly deleted from the final invoice. Extras from the minibar are very expensive. All in all a fantastic experience, and I hope to be back soon!
10
Michelle
25 Apr 2023
·
Stayed 2 nights
Great stay and beautiful clean rooms, my only problem was the Wi-Fi it was really bad and it would logged you out every minute or so, they kinda push for you to purchase an extra wifi service to avoid this issue so not very happy about that, also the breakfast is very simple, only offering drinks and croissants, for very very expensive extra charge you can get fruit, eggs, cheese and meats, we got the cheese and meats for 10€ and we literally got 3 slices, absolutely ridiculous, besides that, very friendly staff, clean and great views.
Great stay and beautiful clean rooms, my only problem was the Wi-Fi it was really bad and it would logged you out every minute or so, they kinda push for you to purchase an extra wifi service to avoid this issue so not very happy about that, also the breakfast is very simple, only offering drinks and croissants, for very very expensive extra charge you can get fruit, eggs, cheese and meats, we got the cheese and meats for 10€ and we literally got 3 slices, absolutely ridiculous, besides that, very friendly staff, clean and great views.
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AI-generated summary based on recent guest reviews
Service
Service varies widely; many praise welcoming, attentive staff, while others cite rude or unhelpful management, cash-only charges, and inconsistent handling of requests or billing.
Related guest reviews
6
Alexander
13 Jun 2023
·
Stayed 2 nights
It felt more like I was staying at someone's grandma's beach house if she had a housekeeper and a butler. When we first arrived, we had to pay the €16 city tax in cash, which seemed really sketchy since I didn't see it in the listing, but was actually in the fine print. The location of the property is beautiful for the views, but impractical to walk to anything except for Yogoloso down the street which was our lifesaver. If you do happen to venture off, beware that Google maps isn’t exactly accurate and the steep climbs are difficult to get back up if you're not used to it. This led to us asking the front desk for a ride to our reservation by the water. He told us it would be €35 in cash, but we didn't have the cash on us so he said we could pay it the next day. We got a ride back that night and gave them the €70 the next day. We bought some extra items to supplement the free breakfast, which was a wonderful experience and very convenient. They came in and set it up outside and it was delicious. One night, we ordered dinner through their menu, but it was actually food from down the road that they prepared on plates and made look nice. It was fine though, they set it up outside like they did the breakfast. The real problem I had was when we checked out, the total we owed in cash was a bit more than we had calculated ourselves and when I asked for an itemized receipt, he wouldn't give one to me and claimed he was unable to do so. Heed the warnings and beware.
It felt more like I was staying at someone's grandma's beach house if she had a housekeeper and a butler. When we first arrived, we had to pay the €16 city tax in cash, which seemed really sketchy since I didn't see it in the listing, but was actually in the fine print. The location of the property is beautiful for the views, but impractical to walk to anything except for Yogoloso down the street which was our lifesaver. If you do happen to venture off, beware that Google maps isn’t exactly accurate and the steep climbs are difficult to get back up if you're not used to it. This led to us asking the front desk for a ride to our reservation by the water. He told us it would be €35 in cash, but we didn't have the cash on us so he said we could pay it the next day. We got a ride back that night and gave them the €70 the next day. We bought some extra items to supplement the free breakfast, which was a wonderful experience and very convenient. They came in and set it up outside and it was delicious. One night, we ordered dinner through their menu, but it was actually food from down the road that they prepared on plates and made look nice. It was fine though, they set it up outside like they did the breakfast. The real problem I had was when we checked out, the total we owed in cash was a bit more than we had calculated ourselves and when I asked for an itemized receipt, he wouldn't give one to me and claimed he was unable to do so. Heed the warnings and beware.
8
Andy
20 Oct 2025
·
Stayed 3 nights
Great Internet access. Staff was amazing, always available to assist. Excellent location, close to everything.
Great Internet access. Staff was amazing, always available to assist. Excellent location, close to everything.
10
Mackenzie
19 Oct 2023
·
Stayed 3 nights
WONDERFUL stay at Palazzo Marzoli! The front desk agents were so lovely and helpful, the view was beautiful, and breakfast in the room each day was an added bonus!
WONDERFUL stay at Palazzo Marzoli! The front desk agents were so lovely and helpful, the view was beautiful, and breakfast in the room each day was an added bonus!
4
Roshni
10 Oct 2025
·
Stayed 2 nights
Room was great but staff was not as friendly
Room was great but staff was not as friendly
4
Katherine
16 Oct 2023
·
Stayed 3 nights
When you arrive, use the porters to take your luggage and enjoy the 40 flights up to this roost. Views are fab, room is all you need. Reception staff is a little sketchy - immediately hit me up for cash for a “city tax” no receipt. B’fast in the room was average. Wine in the mini bar was forgettable, and when I checked out and offered to pay because the house keeping didn’t pick it up- again reception wanted another 10€ over the cost shown in the room. I declined to pay. I have had such warm hotel staff through out my travels in Europe - this was unexpected and a turn off.
When you arrive, use the porters to take your luggage and enjoy the 40 flights up to this roost. Views are fab, room is all you need. Reception staff is a little sketchy - immediately hit me up for cash for a “city tax” no receipt. B’fast in the room was average. Wine in the mini bar was forgettable, and when I checked out and offered to pay because the house keeping didn’t pick it up- again reception wanted another 10€ over the cost shown in the room. I declined to pay. I have had such warm hotel staff through out my travels in Europe - this was unexpected and a turn off.
2
Monica
30 Oct 2025
·
Stayed 2 nights
The outside appearance, location, and views of the hotel were the only things satisfactory. The manager didn't speak English and was not accommodating or hospitable. Leo and Eva were kind and trying to be a helpful as possible. They upcharged for a ride anywhere and charged different rates ($25-$50 USD per ride).The bedspread and couch had stains, were dusty and never cleaned/washed. The manager didn't explain that we had to leave our key with them in order to have them clean our room which is a security hazard as I had items in the safe. The breakfast was not good and they charged for anything cooked. Overall, I'm disappointed for spending this kind of money on this stay as I was paying hefty for a view and that's it. Loved Positano but not this hotel.
The outside appearance, location, and views of the hotel were the only things satisfactory. The manager didn't speak English and was not accommodating or hospitable. Leo and Eva were kind and trying to be a helpful as possible. They upcharged for a ride anywhere and charged different rates ($25-$50 USD per ride).The bedspread and couch had stains, were dusty and never cleaned/washed. The manager didn't explain that we had to leave our key with them in order to have them clean our room which is a security hazard as I had items in the safe. The breakfast was not good and they charged for anything cooked. Overall, I'm disappointed for spending this kind of money on this stay as I was paying hefty for a view and that's it. Loved Positano but not this hotel.
10
Ryan
14 Oct 2023
·
Stayed 3 nights
The staff made us feel very welcome and made every effort to meet our requests. Room was great. Incredible views. Prompt and professional service. We enjoyed our stay.
The staff made us feel very welcome and made every effort to meet our requests. Room was great. Incredible views. Prompt and professional service. We enjoyed our stay.
2
Mireille
1 Jun 2025
·
Stayed 2 nights
Poor service Communication only in Italian Not generous at all Expensive parking Too expensive for little prestations
Poor service Communication only in Italian Not generous at all Expensive parking Too expensive for little prestations
10
Isabella
9 Sept 2025
·
Stayed 3 nights
I cannot say enough wonderful things about this hotel. From the moment we arrived we felt welcomed, cared for, and surrounded by beauty. Positano is breathtaking, but this property and its staff made it even more unforgettable. The hotel is stunning. Every detail feels thoughtful and authentic. The views are picture perfect and the atmosphere is serene and elegant. We booked the suite and I completely recommend it. It was spacious, luxurious, and offered sweeping views that felt like waking up inside a dream. The balcony alone was worth every penny. What made the stay truly special was the incredible front desk staff. They were the kindest and most attentive people I have ever met in my travels. From offering local recommendations, to assisting with transportation, to greeting us with genuine warmth every time we walked through the door, they made us feel not like guests but like family. Every touch mattered, from smooth check in to thoughtful housekeeping. The staff’s pride in their work and love for their city shined through. We left not only relaxed and grateful but also deeply moved by the kindness we received. This was the best hotel experience we have ever had. I will recommend it to anyone traveling to the Amalfi Coast and I am already dreaming of the day we can return.
I cannot say enough wonderful things about this hotel. From the moment we arrived we felt welcomed, cared for, and surrounded by beauty. Positano is breathtaking, but this property and its staff made it even more unforgettable. The hotel is stunning. Every detail feels thoughtful and authentic. The views are picture perfect and the atmosphere is serene and elegant. We booked the suite and I completely recommend it. It was spacious, luxurious, and offered sweeping views that felt like waking up inside a dream. The balcony alone was worth every penny. What made the stay truly special was the incredible front desk staff. They were the kindest and most attentive people I have ever met in my travels. From offering local recommendations, to assisting with transportation, to greeting us with genuine warmth every time we walked through the door, they made us feel not like guests but like family. Every touch mattered, from smooth check in to thoughtful housekeeping. The staff’s pride in their work and love for their city shined through. We left not only relaxed and grateful but also deeply moved by the kindness we received. This was the best hotel experience we have ever had. I will recommend it to anyone traveling to the Amalfi Coast and I am already dreaming of the day we can return.
2
Manraj
5 Sept 2023
·
Stayed 2 nights
Dear Expedia Customer Support, I am writing to express my profound disappointment and frustration regarding my recent stay at the Palazzo Marzoli Resort in Positano, which I booked through Expedia. My stay at Palazzo Marzoli Resort has been far from satisfactory, and I feel compelled to share my experience with you. I have had the opportunity to stay in over a hundred hotels throughout my travels, but this one stands out as the worst in terms of service, functionality, and comfort. Upon my arrival at the hotel, I was met with a rather unsettling demand from what appeared to be the owner. He insisted that I pay the city tax in cash, and cash only, which I found to be highly unethical. In contrast, the other five hotels I stayed at during my Italy trip allowed me to settle such charges at checkout using a credit card. This demand for cash left me with a sense of discomfort and unease. The issues did not end there. Upon entering my room, it became immediately apparent that the air conditioning was barely functional. It would operate for a mere five minutes before shutting off. Given the scorching temperatures in Positano, this has made it incredibly difficult for my girlfriend and me to get a good night's sleep. Our request for a fan was met with an unhelpful response, stating that it was not possible. To make matters worse, despite the hotel being advertised as a 4-star establishment on Expedia, it does not even meet the standards of a 2-star accommodation. The mattress in
Dear Expedia Customer Support, I am writing to express my profound disappointment and frustration regarding my recent stay at the Palazzo Marzoli Resort in Positano, which I booked through Expedia. My stay at Palazzo Marzoli Resort has been far from satisfactory, and I feel compelled to share my experience with you. I have had the opportunity to stay in over a hundred hotels throughout my travels, but this one stands out as the worst in terms of service, functionality, and comfort. Upon my arrival at the hotel, I was met with a rather unsettling demand from what appeared to be the owner. He insisted that I pay the city tax in cash, and cash only, which I found to be highly unethical. In contrast, the other five hotels I stayed at during my Italy trip allowed me to settle such charges at checkout using a credit card. This demand for cash left me with a sense of discomfort and unease. The issues did not end there. Upon entering my room, it became immediately apparent that the air conditioning was barely functional. It would operate for a mere five minutes before shutting off. Given the scorching temperatures in Positano, this has made it incredibly difficult for my girlfriend and me to get a good night's sleep. Our request for a fan was met with an unhelpful response, stating that it was not possible. To make matters worse, despite the hotel being advertised as a 4-star establishment on Expedia, it does not even meet the standards of a 2-star accommodation. The mattress in
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AI-generated summary based on recent guest reviews
Location
Scenic hilltop setting with superb views, but a long, stair-heavy walk to the beach and center; several mention a convenient nearby bus stop.
Related guest reviews
6
Alexander
13 Jun 2023
·
Stayed 2 nights
It felt more like I was staying at someone's grandma's beach house if she had a housekeeper and a butler. When we first arrived, we had to pay the €16 city tax in cash, which seemed really sketchy since I didn't see it in the listing, but was actually in the fine print. The location of the property is beautiful for the views, but impractical to walk to anything except for Yogoloso down the street which was our lifesaver. If you do happen to venture off, beware that Google maps isn’t exactly accurate and the steep climbs are difficult to get back up if you're not used to it. This led to us asking the front desk for a ride to our reservation by the water. He told us it would be €35 in cash, but we didn't have the cash on us so he said we could pay it the next day. We got a ride back that night and gave them the €70 the next day. We bought some extra items to supplement the free breakfast, which was a wonderful experience and very convenient. They came in and set it up outside and it was delicious. One night, we ordered dinner through their menu, but it was actually food from down the road that they prepared on plates and made look nice. It was fine though, they set it up outside like they did the breakfast. The real problem I had was when we checked out, the total we owed in cash was a bit more than we had calculated ourselves and when I asked for an itemized receipt, he wouldn't give one to me and claimed he was unable to do so. Heed the warnings and beware.
It felt more like I was staying at someone's grandma's beach house if she had a housekeeper and a butler. When we first arrived, we had to pay the €16 city tax in cash, which seemed really sketchy since I didn't see it in the listing, but was actually in the fine print. The location of the property is beautiful for the views, but impractical to walk to anything except for Yogoloso down the street which was our lifesaver. If you do happen to venture off, beware that Google maps isn’t exactly accurate and the steep climbs are difficult to get back up if you're not used to it. This led to us asking the front desk for a ride to our reservation by the water. He told us it would be €35 in cash, but we didn't have the cash on us so he said we could pay it the next day. We got a ride back that night and gave them the €70 the next day. We bought some extra items to supplement the free breakfast, which was a wonderful experience and very convenient. They came in and set it up outside and it was delicious. One night, we ordered dinner through their menu, but it was actually food from down the road that they prepared on plates and made look nice. It was fine though, they set it up outside like they did the breakfast. The real problem I had was when we checked out, the total we owed in cash was a bit more than we had calculated ourselves and when I asked for an itemized receipt, he wouldn't give one to me and claimed he was unable to do so. Heed the warnings and beware.
10
Thomas
14 May 2025
·
Stayed 3 nights
The view from our room's balcony was unreal! The hotel was clean and in good shape. As long as you're willing to walk the 750 stairs up from the beach, this is a great place to stay!
The view from our room's balcony was unreal! The hotel was clean and in good shape. As long as you're willing to walk the 750 stairs up from the beach, this is a great place to stay!
10
Alain
17 Jul 2024
·
Stayed 2 nights
Not too far from main area lots of stairs good view
Not too far from main area lots of stairs good view
10
David
18 Jun 2022
·
Stayed 3 nights
Amazing views. Nicely appointed rooms. Near top of Positano so be ready to do a lot of stairs.
Amazing views. Nicely appointed rooms. Near top of Positano so be ready to do a lot of stairs.
8
Staci
2 Oct 2023
·
Stayed 1 night
Location was pretty far from the harbor. Clean and staff was helpful. Beautiful view. Air conditioning was not working in our room
Location was pretty far from the harbor. Clean and staff was helpful. Beautiful view. Air conditioning was not working in our room
2
Raegan
28 May 2024
·
Stayed 3 nights
We were disappointed in how far it was. We didn't realize the location was so far up the hill. Front desk was 24 hour service, but never once did they open up the door for us. They wanted to keep our key at the front desk and we felt very uncomfortable. Worse breakfast of our lives. Honeymoon suite was incredible though. Just very very far walk from center let alone Beach.
We were disappointed in how far it was. We didn't realize the location was so far up the hill. Front desk was 24 hour service, but never once did they open up the door for us. They wanted to keep our key at the front desk and we felt very uncomfortable. Worse breakfast of our lives. Honeymoon suite was incredible though. Just very very far walk from center let alone Beach.
4
Palvinder
26 Jun 2025
·
Stayed 1 night
It’s not worth what I paid. This place is way high up in positano. Hot water was just like Luke warm more like cold. Shower size is very tiny. Bed is uncomfortable and loose. Same breakfast every day in the room. No other option. Very limited choice. Very disappointing. I am sorry but I wouldn’t recommend this place to anyone. No lobby at all.
It’s not worth what I paid. This place is way high up in positano. Hot water was just like Luke warm more like cold. Shower size is very tiny. Bed is uncomfortable and loose. Same breakfast every day in the room. No other option. Very limited choice. Very disappointing. I am sorry but I wouldn’t recommend this place to anyone. No lobby at all.
10
Thue
11 Sept 2022
·
Stayed 2 nights
Palazzo Marzoli is situated quite high in Positano. The positive is the extraordinary view from the balcony. The downside is quite many steps to the area around the harbour. To me, Positano is all about the view, and the view from the balconies is one of the best in Positano. There are quite many good restaurants nearby. The hotel is next to a road, so traffic can be heard. Great service at the reception. Only a small discussion at check out as the reception had registered beverages consumed, and which they fairly deleted from the final invoice. Extras from the minibar are very expensive. All in all a fantastic experience, and I hope to be back soon!
Palazzo Marzoli is situated quite high in Positano. The positive is the extraordinary view from the balcony. The downside is quite many steps to the area around the harbour. To me, Positano is all about the view, and the view from the balconies is one of the best in Positano. There are quite many good restaurants nearby. The hotel is next to a road, so traffic can be heard. Great service at the reception. Only a small discussion at check out as the reception had registered beverages consumed, and which they fairly deleted from the final invoice. Extras from the minibar are very expensive. All in all a fantastic experience, and I hope to be back soon!
10
Xiao
1 May 2025
·
Stayed 1 night
Sea view from terrace, location close to buses from other towns and local bus to/from beach. Breakfast delivered to room.
Sea view from terrace, location close to buses from other towns and local bus to/from beach. Breakfast delivered to room.
10
Eugene
30 Jul 2023
·
Stayed 3 nights
This hotel was great! It was located at the TOP of the hill overlooking Positano, which gave us an amazing view from our balcony, where we had our breakfast every morning and a drink every night. It is located at the TOP of the steps to the beach, which were strenuous in the heat. It was probably around 1000 steps to the water. But the bus was cheap and there was a bus stop 500 feet from the hotel, so that worked out well. Breakfast was fresh and brought to your room, and staff was helpful and courteous. Recommend!
This hotel was great! It was located at the TOP of the hill overlooking Positano, which gave us an amazing view from our balcony, where we had our breakfast every morning and a drink every night. It is located at the TOP of the steps to the beach, which were strenuous in the heat. It was probably around 1000 steps to the water. But the bus was cheap and there was a bus stop 500 feet from the hotel, so that worked out well. Breakfast was fresh and brought to your room, and staff was helpful and courteous. Recommend!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is served in-room and some guests enjoyed it, but many describe it as very basic with numerous paid add-ons for items like eggs, fruit, and meats.
Related guest reviews
10
Victoria
26 Aug 2025
·
Stayed 1 night
This was an amazing experience! The room was beautiful and the view is something we will never forget. Breakfast was delivered to our room and it was delicious. The staff were very welcoming and sweet, made us feel at home. Would do it all over again. Grazie!
This was an amazing experience! The room was beautiful and the view is something we will never forget. Breakfast was delivered to our room and it was delicious. The staff were very welcoming and sweet, made us feel at home. Would do it all over again. Grazie!
4
Niro
26 Apr 2022
·
Stayed 2 nights
This is for sure not 4 star hotel! First, compare ro other hotels 4 star in Positano, this one is very high on the hill, which means many many stairs to the beach and restaurants. It's on the main road with the buses that lead to Amalfi or Sorrento, which make it very noisy the whole day!! We reserved a room with continental breakfast, but eggs are 10€ extra, frutis are 8€ extra, cheese and ham are 8€ extra... croissant and coffee are NOT a continental breakfast. I never saw that price for a coca cola or water in a mini bar- 8€ for a small can!!! Moreover, it was 13 celzius outside at night, but the air-condition in full power didn't work! In the bathroom we got frozen after showring cause there was no heater there, not even to dry our towels! The hotel didn't open the jacuzzi saying cause of covid restrictions, but all the other hotels we visited during the last week had their pool and jacuzzi open. How come? Try to avoid this hotel, and trust me- never book hotels rated less than 8 here!
This is for sure not 4 star hotel! First, compare ro other hotels 4 star in Positano, this one is very high on the hill, which means many many stairs to the beach and restaurants. It's on the main road with the buses that lead to Amalfi or Sorrento, which make it very noisy the whole day!! We reserved a room with continental breakfast, but eggs are 10€ extra, frutis are 8€ extra, cheese and ham are 8€ extra... croissant and coffee are NOT a continental breakfast. I never saw that price for a coca cola or water in a mini bar- 8€ for a small can!!! Moreover, it was 13 celzius outside at night, but the air-condition in full power didn't work! In the bathroom we got frozen after showring cause there was no heater there, not even to dry our towels! The hotel didn't open the jacuzzi saying cause of covid restrictions, but all the other hotels we visited during the last week had their pool and jacuzzi open. How come? Try to avoid this hotel, and trust me- never book hotels rated less than 8 here!
2
Monica
30 Oct 2025
·
Stayed 2 nights
The outside appearance, location, and views of the hotel were the only things satisfactory. The manager didn't speak English and was not accommodating or hospitable. Leo and Eva were kind and trying to be a helpful as possible. They upcharged for a ride anywhere and charged different rates ($25-$50 USD per ride).The bedspread and couch had stains, were dusty and never cleaned/washed. The manager didn't explain that we had to leave our key with them in order to have them clean our room which is a security hazard as I had items in the safe. The breakfast was not good and they charged for anything cooked. Overall, I'm disappointed for spending this kind of money on this stay as I was paying hefty for a view and that's it. Loved Positano but not this hotel.
The outside appearance, location, and views of the hotel were the only things satisfactory. The manager didn't speak English and was not accommodating or hospitable. Leo and Eva were kind and trying to be a helpful as possible. They upcharged for a ride anywhere and charged different rates ($25-$50 USD per ride).The bedspread and couch had stains, were dusty and never cleaned/washed. The manager didn't explain that we had to leave our key with them in order to have them clean our room which is a security hazard as I had items in the safe. The breakfast was not good and they charged for anything cooked. Overall, I'm disappointed for spending this kind of money on this stay as I was paying hefty for a view and that's it. Loved Positano but not this hotel.
2
Raegan
28 May 2024
·
Stayed 3 nights
We were disappointed in how far it was. We didn't realize the location was so far up the hill. Front desk was 24 hour service, but never once did they open up the door for us. They wanted to keep our key at the front desk and we felt very uncomfortable. Worse breakfast of our lives. Honeymoon suite was incredible though. Just very very far walk from center let alone Beach.
We were disappointed in how far it was. We didn't realize the location was so far up the hill. Front desk was 24 hour service, but never once did they open up the door for us. They wanted to keep our key at the front desk and we felt very uncomfortable. Worse breakfast of our lives. Honeymoon suite was incredible though. Just very very far walk from center let alone Beach.
8
Angela
8 Oct 2025
·
Stayed 2 nights
The staff/ owner was very attentive and kind to us. We enjoyed the view and having breakfast brought to our room each day. The only suggestion would bento have more water pressure for the 3 rd floor. Shower was a trickle. Beautiful place!
The staff/ owner was very attentive and kind to us. We enjoyed the view and having breakfast brought to our room each day. The only suggestion would bento have more water pressure for the 3 rd floor. Shower was a trickle. Beautiful place!
4
Palvinder
26 Jun 2025
·
Stayed 1 night
It’s not worth what I paid. This place is way high up in positano. Hot water was just like Luke warm more like cold. Shower size is very tiny. Bed is uncomfortable and loose. Same breakfast every day in the room. No other option. Very limited choice. Very disappointing. I am sorry but I wouldn’t recommend this place to anyone. No lobby at all.
It’s not worth what I paid. This place is way high up in positano. Hot water was just like Luke warm more like cold. Shower size is very tiny. Bed is uncomfortable and loose. Same breakfast every day in the room. No other option. Very limited choice. Very disappointing. I am sorry but I wouldn’t recommend this place to anyone. No lobby at all.
10
Michelle
25 Apr 2023
·
Stayed 2 nights
Great stay and beautiful clean rooms, my only problem was the Wi-Fi it was really bad and it would logged you out every minute or so, they kinda push for you to purchase an extra wifi service to avoid this issue so not very happy about that, also the breakfast is very simple, only offering drinks and croissants, for very very expensive extra charge you can get fruit, eggs, cheese and meats, we got the cheese and meats for 10€ and we literally got 3 slices, absolutely ridiculous, besides that, very friendly staff, clean and great views.
Great stay and beautiful clean rooms, my only problem was the Wi-Fi it was really bad and it would logged you out every minute or so, they kinda push for you to purchase an extra wifi service to avoid this issue so not very happy about that, also the breakfast is very simple, only offering drinks and croissants, for very very expensive extra charge you can get fruit, eggs, cheese and meats, we got the cheese and meats for 10€ and we literally got 3 slices, absolutely ridiculous, besides that, very friendly staff, clean and great views.
6
Gloria
17 Sept 2025
·
Stayed 2 nights
The attention in general is good but the parking of the car they charged me 80 euros per day and they had told me that it was between 40 and 50 euros. Outside in the parking spaces they charge 40 euros per day Breakfast is nothing special, very simple: coffee, eggs and bread, if you want something extra they charge you
The attention in general is good but the parking of the car they charged me 80 euros per day and they had told me that it was between 40 and 50 euros. Outside in the parking spaces they charge 40 euros per day Breakfast is nothing special, very simple: coffee, eggs and bread, if you want something extra they charge you
10
Xiao
1 May 2025
·
Stayed 1 night
Sea view from terrace, location close to buses from other towns and local bus to/from beach. Breakfast delivered to room.
Sea view from terrace, location close to buses from other towns and local bus to/from beach. Breakfast delivered to room.
10
Eugene
30 Jul 2023
·
Stayed 3 nights
This hotel was great! It was located at the TOP of the hill overlooking Positano, which gave us an amazing view from our balcony, where we had our breakfast every morning and a drink every night. It is located at the TOP of the steps to the beach, which were strenuous in the heat. It was probably around 1000 steps to the water. But the bus was cheap and there was a bus stop 500 feet from the hotel, so that worked out well. Breakfast was fresh and brought to your room, and staff was helpful and courteous. Recommend!
This hotel was great! It was located at the TOP of the hill overlooking Positano, which gave us an amazing view from our balcony, where we had our breakfast every morning and a drink every night. It is located at the TOP of the steps to the beach, which were strenuous in the heat. It was probably around 1000 steps to the water. But the bus was cheap and there was a bus stop 500 feet from the hotel, so that worked out well. Breakfast was fresh and brought to your room, and staff was helpful and courteous. Recommend!
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AI-generated summary based on recent guest reviews
10
Tiffany
29 Jun 2026
·
Stayed 2 nights
I stayed for 2 nights, and my stay was amazing, we did Ocean view and it was spectacular, the room was very clean and beautiful decor the bathroom was a scene with beautiful tile and everything available. You can get to the hotel walking distance 16 min from the ferry but lots of steps or you can take a taxi which I recommend if you have luggage. The staff was amazing, very professional sweet and attentive, we had complimentary breakfast and the food was fresh and delicious I cannot get over the croissants and coffee. They also helped me rent a Vespa which I recommend a lot if you are going places since it's a long walk for shops and also booked private transportation for my time of leave since it was very early, they spoke English and I got to practice my Italian as well very sweet people would recommend my stay and would def. come again!
I stayed for 2 nights, and my stay was amazing, we did Ocean view and it was spectacular, the room was very clean and beautiful decor the bathroom was a scene with beautiful tile and everything available. You can get to the hotel walking distance 16 min from the ferry but lots of steps or you can take a taxi which I recommend if you have luggage. The staff was amazing, very professional sweet and attentive, we had complimentary breakfast and the food was fresh and delicious I cannot get over the croissants and coffee. They also helped me rent a Vespa which I recommend a lot if you are going places since it's a long walk for shops and also booked private transportation for my time of leave since it was very early, they spoke English and I got to practice my Italian as well very sweet people would recommend my stay and would def. come again!
10
Jakob
22 May 2026
·
Stayed 2 nights
The staff was excellent. Very helpful in booking transfer from airport and luggage transfer. Overall, great place to stay!
The staff was excellent. Very helpful in booking transfer from airport and luggage transfer. Overall, great place to stay!
2
Rodrigue
16 May 2026
·
Stayed 1 night
Worst and rude staff
Worst and rude staff
10
Nianxin
16 Apr 2026
·
Stayed 2 nights
- The staff were warm and attentive. - They provided a lot of useful information. - They offered very thoughtful service.
- The staff were warm and attentive. - They provided a lot of useful information. - They offered very thoughtful service.
2
Monica
30 Oct 2025
·
Stayed 2 nights
The outside appearance, location, and views of the hotel were the only things satisfactory. The manager didn't speak English and was not accommodating or hospitable. Leo and Eva were kind and trying to be a helpful as possible. They upcharged for a ride anywhere and charged different rates ($25-$50 USD per ride).The bedspread and couch had stains, were dusty and never cleaned/washed. The manager didn't explain that we had to leave our key with them in order to have them clean our room which is a security hazard as I had items in the safe. The breakfast was not good and they charged for anything cooked. Overall, I'm disappointed for spending this kind of money on this stay as I was paying hefty for a view and that's it. Loved Positano but not this hotel.
The outside appearance, location, and views of the hotel were the only things satisfactory. The manager didn't speak English and was not accommodating or hospitable. Leo and Eva were kind and trying to be a helpful as possible. They upcharged for a ride anywhere and charged different rates ($25-$50 USD per ride).The bedspread and couch had stains, were dusty and never cleaned/washed. The manager didn't explain that we had to leave our key with them in order to have them clean our room which is a security hazard as I had items in the safe. The breakfast was not good and they charged for anything cooked. Overall, I'm disappointed for spending this kind of money on this stay as I was paying hefty for a view and that's it. Loved Positano but not this hotel.
FAQs about Palazzo Marzoli charme Resort - Small Luxury Hotel
Is parking available at the property?
Parking is available on-site, but it is limited. Valet parking services are also offered.
What type of breakfast is offered?
A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Does the property allow pets?
Pets are not allowed at the property, but service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.
Are airport shuttle services available?
Airport shuttle services are available for a fee of EUR 170 per vehicle (one-way, maximum occupancy 2). Guests must contact the property 72 hours prior to arrival to arrange the transfer.
What accessibility features does the property offer?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, guests are encouraged to contact the property for specific needs.
Where is the property located in relation to key landmarks?
The property is centrally located in Positano, just a 3-minute drive from Positano Ferry Landing and 10 minutes from Spiaggia Grande. It is also close to several attractions, including Positano Town Hall (0.1 km) and Fornillo Beach (0.7 km).
What are the policies for guests staying with children?
Children are welcome at the property, and kids under 10 years of age can stay for free.
What are the policies regarding extra beds and cribs?
Cribs are available for a fee of EUR 45 per day, and rollaway beds can be requested for a fee of EUR 180 per day. Advance request is required for both.
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Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-24: NO DATA
- 2026-09-25: 294.6670734069214USD
- 2026-09-26: 258.91987601651005USD
- 2026-09-27: 274.0574489665375USD
- 2026-09-28: 282.27578169233703USD
- 2026-09-29: NO DATA
- 2026-09-30: 370.5534948778992USD
- 2026-10-01: NO DATA
- 2026-10-02: 274.50768237135316USD
- 2026-10-03: NO DATA
- 2026-10-04: 256.77102054446414USD
- 2026-10-05: 277.125787360672USD
- 2026-10-06: NO DATA
- 2026-10-07: 274.537319USD
- 2026-10-08: 270.53507046865843USD
- 2026-10-09: 252.91864122848511USD
- 2026-10-10: 220.05638277833557USD
- 2026-10-11: 218.32031948054504USD
- 2026-10-12: 217.67281563671875USD
- 2026-10-13: 217.57086911061097USD
- 2026-10-14: 220.20204550447085USD
- 2026-10-15: 213.83568049864198USD
- 2026-10-16: 233.52759500000002USD
- 2026-10-17: 223.27516400000002USD
- 2026-10-18: 220.05638277833557USD
- 2026-10-19: 220.20204550447085USD
- 2026-10-20: 223.27516400000002USD
- 2026-10-21: 225.553482USD
- 2026-10-22: 225.51209501301577USD
- 2026-10-23: 220.05638277833557USD
- 2026-10-24: 265.42404700000003USD
- 2026-10-25: 265.42404700000003USD
- 2026-10-26: 265.42404700000003USD
- 2026-10-27: 265.42404700000003USD
- 2026-10-28: 265.42404700000003USD
- 2026-10-29: 265.42404700000003USD
- 2026-10-30: 265.42404700000003USD
- 2026-10-31: 265.42404700000003USD
- 2026-11-01: 336.95230228088377USD
- 2026-11-02: 336.85388433871464USD
- 2026-11-03: 336.85388433871464USD
- 2026-11-04: 336.85388433871464USD
- 2026-11-05: 336.7431598082276USD
- 2026-11-06: 336.7431598082276USD
- 2026-11-07: 336.7431598082276USD
- 2026-11-08: 336.6324352777405USD
- 2026-11-09: 336.6324352777405USD
- 2026-11-10: 336.6324352777405USD
- 2026-11-11: 336.5340173355713USD
- 2026-11-12: 336.5340173355713USD
- 2026-11-13: 336.5340173355713USD
- 2026-11-14: 336.4355646290283USD
- 2026-11-15: 336.4355646290283USD
- 2026-11-16: 336.4355646290283USD
- 2026-11-17: 336.32484009854124USD
- 2026-11-18: 336.32484009854124USD
- 2026-11-19: 336.32484009854124USD
- 2026-11-20: 336.214150332428USD
- 2026-11-21: 336.214150332428USD
- 2026-11-22: 336.214150332428USD
- 2026-11-23: 336.214150332428USD
- 2026-11-24: 336.1157323902588USD
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: EUR 170 per vehicle (one-way, maximum occupancy 2)
- Crib (infant bed) fee: EUR 45.0 per day
- Rollaway bed fee: EUR 180.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Business centre
Room service
Valet parking
Tour desk
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Activities
Tennis courts
Scuba diving
Windsurfing
Cycling
Fishing
Canoeing
Hiking
Live music
Bicycle Tour Information
Outdoor Furniture
Terrace
General
Room service
Non-smoking rooms
Hot tub/Jacuzzi
Massage
Solarium
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Breakfast in the room
Allergy-free room available
Vending machines
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Valet parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi