Anah Tulum
From
120 US$
/nat
Vælg datoer for at se priser og tilgængelighed
From
120 US$
/nat
Om dette overnatningssted
Beach hotel with a garden, business center, and free parking, near Akumal Beach and Xel-Há Park.
Parkering
Transport til/Fra lufthavn
Swimmingpool
Ikkerygerværelser
Turistservice
Sikkerhedsboks
Lokation
Carretera Federal Chetumal-Benito Juarez km 250, Akumal, Quintana Roo, Mexico
Gæsteanmeldelser af Anah Tulum
8.8
Fantastisk
Baseret på 1 verificeret anmeldelse
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Anah Tulum tegner anmeldelserne et blandet billede: komfortable værelser og behagelige omgivelser appellerer til mange, men tilbagevendende problemer inkluderer ujævn rengøring og vedligeholdelse af lejlighederne, såsom varmt vand, aircondition, defekte armaturer og uregelmæssig vedligeholdelse af poolen.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Anah Tulum tegner anmeldelserne et blandet billede: komfortable værelser og behagelige omgivelser appellerer til mange, men tilbagevendende problemer inkluderer ujævn rengøring og vedligeholdelse af lejlighederne, såsom varmt vand, aircondition, defekte armaturer og uregelmæssig vedligeholdelse af poolen.
Beliggenheden er sikker og rolig, men noget afsides, og flere gæster foreslår at have en bil, da spisemulighederne er begrænsede i nærheden. Service varetages for det meste på afstand; nogle værter var hjælpsomme, mens andre var langsomme til at svare, og der blev bemærket manglende udskiftning af håndklæder og uløste reparationer. Forvent et ophold i lejlighedsstil, hvor din oplevelse kan variere afhængigt af lejlighed og vært.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Der er fælles pools på stedet, som nogle gæster nød, men private plunge pools og vandkvaliteten var lejlighedsvis beskidte eller ude af drift. Faciliteterne i lejlighederne varierer, med rapporter om manglende køkkenudstyr eller apparater, periodisk varmt vand og lejlighedsvise problemer med tv eller strøm.
Relaterede gæsteanmeldelser
2
Tonia
19. jun. 2024
·
Overnattede 1 nat
I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.
I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.
6
Diana
15. jan. 2024
·
Overnattede 1 nat
The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.
The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.
8
Sindri
19. jul. 2024
·
Overnattede 1 nat
Linda habitación, muy limpia y cómodo. Solo que en las fotos se muestran espacios como una cocina y estancia que no tuvimos.eria bueno especificar que nos darian un cuarto como de hotel. No tiene refri ni cafetera. Al llegar nos podieron un depósito de 5,000.00 pesos que no se mencionaba en expedia. Igual nos lo regresaron pero hubiera sido mejor tener la información completa antes de elegir.
Linda habitación, muy limpia y cómodo. Solo que en las fotos se muestran espacios como una cocina y estancia que no tuvimos.eria bueno especificar que nos darian un cuarto como de hotel. No tiene refri ni cafetera. Al llegar nos podieron un depósito de 5,000.00 pesos que no se mencionaba en expedia. Igual nos lo regresaron pero hubiera sido mejor tener la información completa antes de elegir.
2
douglas
29. dec. 2023
·
Overnattede 9 nætter
Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.
Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.
6
jonathan de los santos
8. sep. 2024
·
Overnattede 3 nætter
Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.
Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.
10
Annette
4. feb. 2023
·
Overnattede 1 nat
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
8
Silvia
7. jan. 2025
·
Overnattede 4 nætter
Al ser un departamento, le hacen falta accesorios de cocina básicos como tazas para café, sarten mediano, toalla para la cocina, manteles individuales, escoba, trapeador y cubeta.
Al ser un departamento, le hacen falta accesorios de cocina básicos como tazas para café, sarten mediano, toalla para la cocina, manteles individuales, escoba, trapeador y cubeta.
6
Nathalie
29. jan. 2024
·
Overnattede 7 nætter
The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.
The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.
6
Meagan
21. feb. 2024
·
Overnattede 7 nætter
The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.
The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.
2
S.
1. feb. 2024
·
Overnattede 2 nætter
Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Rengøringen er ujævn: flere anmeldelser nævner skimmel, insekter eller kakerlakker, beskidte lagner eller opvask, og urene pool- eller grillområder, mens andre roser meget rene værelser og velholdte områder. Rengøring mellem ophold og under ophold var upålidelig for nogle.
Relaterede gæsteanmeldelser
2
Josef
16. nov. 2024
·
Overnattede 6 nætter
I arrived late at night. The next morning I noticed that the shower was disgustingly dirty, there was mold on the walls around the toilet, and there were cockroaches under the dilapidated cabinets. I immediately booked at a different hotel and when I requested a refund the management of Anah suites were not willing to refund me, they refused to discuss any further and told me to contact Expedia.
I arrived late at night. The next morning I noticed that the shower was disgustingly dirty, there was mold on the walls around the toilet, and there were cockroaches under the dilapidated cabinets. I immediately booked at a different hotel and when I requested a refund the management of Anah suites were not willing to refund me, they refused to discuss any further and told me to contact Expedia.
2
Sandra
11. feb. 2025
·
Overnattede 5 nætter
Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues.
Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues.
10
chris
10. jul. 2024
·
Overnattede 1 nat
Beautiful and clean... Great area...
Beautiful and clean... Great area...
6
jonathan de los santos
8. sep. 2024
·
Overnattede 3 nætter
Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.
Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.
10
Annette
4. feb. 2023
·
Overnattede 1 nat
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
6
Daniela
15. jan. 2024
·
Overnattede 3 nætter
A pesar de colocar el letrero en la puerta para que realizaran la limpieza, durante nuestra estanxia no limpiaron la habitación.
A pesar de colocar el letrero en la puerta para que realizaran la limpieza, durante nuestra estanxia no limpiaron la habitación.
6
Nathalie
29. jan. 2024
·
Overnattede 7 nætter
The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.
The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.
6
Meagan
21. feb. 2024
·
Overnattede 7 nætter
The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.
The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.
4
Ingrid
10. sep. 2023
·
Overnattede 5 nætter
La habitación es buena y tranquila, siempre hay agua caliente y aire acondicionados, lo que no me gusto que al llegar hubiera cucarachas y muchos insectos, el lavabo para manos tapado, la taza de baño a veces no funcionaba y la habitación que solicité era con cama matrimonial, y la que recibí fueron dos individuales juntadas
La habitación es buena y tranquila, siempre hay agua caliente y aire acondicionados, lo que no me gusto que al llegar hubiera cucarachas y muchos insectos, el lavabo para manos tapado, la taza de baño a veces no funcionaba y la habitación que solicité era con cama matrimonial, y la que recibí fueron dos individuales juntadas
2
S.
1. feb. 2024
·
Overnattede 2 nætter
Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er generelt komfortable og rolige og spænder fra små hotelværelser til større lejligheder uden fuldt udstyret køkken i nogle tilfælde. Et par anmeldelser nævner vedligeholdelsesproblemer som f.eks. aircondition, der ikke virker, døråbninger eller defekte armaturer.
Relaterede gæsteanmeldelser
10
Karyme Barcenas
2. jan. 2024
·
Overnattede 2 nætter
Me gustó muchísimo el lugar! El único detalle es que todo es por chat, nadie te recibe cuando llegas, nunca hay una persona que te pueda auxiliar, pides ayuda por WhatsApp y se demoran en responder o no responden, al único que vimos fue al guardia antes de retirarnos del lugar, de ahí en fuera todo estaba muy bonito, la habitación se sentía acogedora, todo en silencioso y tranquilo! Se fue la luz dos veces y nos quedamos horas así
Me gustó muchísimo el lugar! El único detalle es que todo es por chat, nadie te recibe cuando llegas, nunca hay una persona que te pueda auxiliar, pides ayuda por WhatsApp y se demoran en responder o no responden, al único que vimos fue al guardia antes de retirarnos del lugar, de ahí en fuera todo estaba muy bonito, la habitación se sentía acogedora, todo en silencioso y tranquilo! Se fue la luz dos veces y nos quedamos horas así
4
Emmanuel
21. apr. 2025
·
Overnattede 3 nætter
Ac did not work and staff was not helpful
Ac did not work and staff was not helpful
6
Diana
15. jan. 2024
·
Overnattede 1 nat
The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.
The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.
10
Jon
10. jan. 2025
·
Overnattede 2 nætter
Door lock defect
Door lock defect
8
Sindri
19. jul. 2024
·
Overnattede 1 nat
Linda habitación, muy limpia y cómodo. Solo que en las fotos se muestran espacios como una cocina y estancia que no tuvimos.eria bueno especificar que nos darian un cuarto como de hotel. No tiene refri ni cafetera. Al llegar nos podieron un depósito de 5,000.00 pesos que no se mencionaba en expedia. Igual nos lo regresaron pero hubiera sido mejor tener la información completa antes de elegir.
Linda habitación, muy limpia y cómodo. Solo que en las fotos se muestran espacios como una cocina y estancia que no tuvimos.eria bueno especificar que nos darian un cuarto como de hotel. No tiene refri ni cafetera. Al llegar nos podieron un depósito de 5,000.00 pesos que no se mencionaba en expedia. Igual nos lo regresaron pero hubiera sido mejor tener la información completa antes de elegir.
10
SANDRA
27. nov. 2023
·
Departamento hermoso, con una vista a la alberca y áreas verdes muy bonitas. Muy cómodo.
Departamento hermoso, con una vista a la alberca y áreas verdes muy bonitas. Muy cómodo.
10
chris
10. jul. 2024
·
Overnattede 1 nat
Beautiful and clean... Great area...
Beautiful and clean... Great area...
10
Annette
4. feb. 2023
·
Overnattede 1 nat
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
8
Marc
8. dec. 2022
·
Overnattede 1 nat
Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.
Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.
4
Ingrid
10. sep. 2023
·
Overnattede 5 nætter
La habitación es buena y tranquila, siempre hay agua caliente y aire acondicionados, lo que no me gusto que al llegar hubiera cucarachas y muchos insectos, el lavabo para manos tapado, la taza de baño a veces no funcionaba y la habitación que solicité era con cama matrimonial, y la que recibí fueron dos individuales juntadas
La habitación es buena y tranquila, siempre hay agua caliente y aire acondicionados, lo que no me gusto que al llegar hubiera cucarachas y muchos insectos, el lavabo para manos tapado, la taza de baño a veces no funcionaba y la habitación que solicité era con cama matrimonial, y la que recibí fueron dos individuales juntadas
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Servicen er ujævn: der er ofte ingen reception på stedet, og kommunikationen foregår for det meste via WhatsApp, med langsomme eller hjælpeløse svar og rapporter om manglende udskiftning af håndklæder eller reparationer. Andre nævnte hjælpsomt personale og smidig assistance.
Relaterede gæsteanmeldelser
10
Eduardo
25. jun. 2023
·
Overnattede 2 nætter
Excelente servicio por parte de Christian, desde que me contacto para las instrucciones de Check In… ai recomiendo quedarse aquí!
Excelente servicio por parte de Christian, desde que me contacto para las instrucciones de Check In… ai recomiendo quedarse aquí!
6
Efrain
10. nov. 2024
·
Overnattede 1 nat
Muy dificil la comunicacion con la persona que maneja la propiedad ,ala hora que salimos de la propiedad le mande mensaje y le marque para avisarle y hacerle ver que todo quedo bien y nunca contesto.
Muy dificil la comunicacion con la persona que maneja la propiedad ,ala hora que salimos de la propiedad le mande mensaje y le marque para avisarle y hacerle ver que todo quedo bien y nunca contesto.
6
ARTURO
22. nov. 2024
·
Overnattede 1 nat
No hay una recepción. Nunca vez una persona. No es fácil de entender para mí que soy persona de la tercera edad ya que todo lo hacen por wapsap
No hay una recepción. Nunca vez una persona. No es fácil de entender para mí que soy persona de la tercera edad ya que todo lo hacen por wapsap
2
Tonia
19. jun. 2024
·
Overnattede 1 nat
I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.
I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.
4
Daniel
12. apr. 2024
·
Overnattede 4 nætter
Asked for fresh towels never got any
Asked for fresh towels never got any
10
Saray
5. apr. 2024
·
Overnattede 1 nat
Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.
Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.
8
Scott
24. mar. 2024
·
Overnattede 4 nætter
Check in was a bit more difficult than I thought necessary, otherwise a nice place!
Check in was a bit more difficult than I thought necessary, otherwise a nice place!
2
Terry
31. okt. 2023
·
Overnattede 1 nat
Nul! Nous avons réserver, avons attendu 3h devant , appeler 45x l’hôtel, le concierge et l’administrateur personne ne nous a répondu! A fuire!
Nul! Nous avons réserver, avons attendu 3h devant , appeler 45x l’hôtel, le concierge et l’administrateur personne ne nous a répondu! A fuire!
6
jonathan de los santos
8. sep. 2024
·
Overnattede 3 nætter
Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.
Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.
2
S.
1. feb. 2024
·
Overnattede 2 nætter
Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Beliggende i et sikkert og roligt boligkompleks, men lidt langt fra centrum og strande. Flere gæster foreslår at have en bil, da spisemulighederne er begrænsede inden for gåafstand.
Relaterede gæsteanmeldelser
10
Karyme Barcenas
2. jan. 2024
·
Overnattede 2 nætter
Me gustó muchísimo el lugar! El único detalle es que todo es por chat, nadie te recibe cuando llegas, nunca hay una persona que te pueda auxiliar, pides ayuda por WhatsApp y se demoran en responder o no responden, al único que vimos fue al guardia antes de retirarnos del lugar, de ahí en fuera todo estaba muy bonito, la habitación se sentía acogedora, todo en silencioso y tranquilo! Se fue la luz dos veces y nos quedamos horas así
Me gustó muchísimo el lugar! El único detalle es que todo es por chat, nadie te recibe cuando llegas, nunca hay una persona que te pueda auxiliar, pides ayuda por WhatsApp y se demoran en responder o no responden, al único que vimos fue al guardia antes de retirarnos del lugar, de ahí en fuera todo estaba muy bonito, la habitación se sentía acogedora, todo en silencioso y tranquilo! Se fue la luz dos veces y nos quedamos horas así
2
JAMES
26. dec. 2023
·
Overnattede 3 nætter
Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.
Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.
6
Leslie
20. aug. 2024
·
Overnattede 1 nat
Is very safe and quiet. Beautiful neighborhood
Is very safe and quiet. Beautiful neighborhood
2
douglas
29. dec. 2023
·
Overnattede 9 nætter
Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.
Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.
10
chris
10. jul. 2024
·
Overnattede 1 nat
Beautiful and clean... Great area...
Beautiful and clean... Great area...
10
Annette
4. feb. 2023
·
Overnattede 1 nat
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
6
Nathalie
29. jan. 2024
·
Overnattede 7 nætter
The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.
The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.
8
Marc
8. dec. 2022
·
Overnattede 1 nat
Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.
Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.
2
S.
1. feb. 2024
·
Overnattede 2 nætter
Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
4
Leslie
26. mar. 2024
·
Overnattede 3 nætter
Nice neighborhood
Nice neighborhood
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Flere gæster bemærkede begrænsede spisemuligheder inden for gåafstand; at have en bil hjælper. Der nævnes ingen konsekvent restaurant på stedet i anmeldelserne.
Relaterede gæsteanmeldelser
2
JAMES
26. dec. 2023
·
Overnattede 3 nætter
Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.
Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.
2
douglas
29. dec. 2023
·
Overnattede 9 nætter
Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.
Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.
10
Annette
4. feb. 2023
·
Overnattede 1 nat
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
8
Marc
8. dec. 2022
·
Overnattede 1 nat
Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.
Hôtel agréable. Chambre moderne et propre. Toutefois, il est nécessaire d'avoir une voiture pour se déplacer, l'hôtel étant situé dans un complexe privé et sécurisé mais un peu loin du centre et des plages. Très bon accueil et service impeccable.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Ingen skriftlige anmeldelser
Gæsterne har endnu ikke skrevet nogen anmeldelser af dette overnatningssted.
Overnatningsstedets retninglinjer
Indtjekning
Udtjekning
Fra 15:00 til 17:00
Før 11:00
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Know Before You Go
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
- Reservations are required for golf tee times. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: USD 200 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- Deposit: USD 500.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Swimmingpool
Ikkerygerværelser
Turistservice
Sikkerhedsboks
Aktiviteter
Swimmingpool
Have
Golfbane (i nærheden)
Dykning
Fiskeri
Udendørs pool
Bicycle Tour Information
Evening Entertainment
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Water Park
Parkering
Parkering
Transport til/Fra lufthavn
Gratis parkering
Parking (Limited)
Parking Onsite
Serviceydelser
Turistservice
Sikkerhedsboks
Ekspres check-in/check-out
Concierge Services
Generelt
Ikkerygerværelser
Beach Sun Loungers
Internet
Gratis wi-fi