Casaliza Hotel Boutique
From
74 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
74 $US
/nuit
À propos de cet établissement
Des massages vous attendent pour des moments de pur bien-être et la détente est au rendez-vous sur un jardin. Parmi les équipements et services proposés par cet hôtel de style méditerranéen vous trouvez également l'accès Wi-Fi à Internet gr...
Équipements
Des massages vous attendent pour des moments de pur bien-être et la détente est au rendez-vous sur un jardin. Parmi les équipements et services proposés par cet hôtel de style méditerranéen vous trouvez également l'accès Wi-Fi à Internet gratuit et un service de conciergerie.
Services de l'établissement
Les équipements et services proposés incluent un personnel polyglotte, une consigne à bagages et un coffre-fort à la réception. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Chambres
Choisissez une des 16 chambres dotées d'une télévision à écran plat. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Les salles de bain comprennent une douche et des articles de toilette de luxe. Les équipements et services offerts par l'hébergement comprennent un bureau et des ventilateurs. Le service d'entretien est assuré tous les jours.
Emplacement
En choisissant Casa Liza, à San Miguel de Allende, vous serez dans le centre-ville, à deux pas du site Parc Benito Juárez et à moins de 10 minutes de marche du site Église de San Miguel Arcángel. Cet hôtel se trouve à 0,8 km de Jardin Allende et à 1,2 km de Musée historique de San Miguel de Allende.
À proximité
Rue El Chorro(0.1 miles)
Chapelle de Santa Cruz del Chorro(0.1 miles)
Parc Benito Juárez(0.1 miles)
Point de vue El Mirador(0.2 miles)
Musée du jouet folk mexicain La Esquina(0.4 miles)
Chapelle de la Troisième Ordre(0.5 miles)
Academie hispano-américaine(0.5 miles)
Église de San Miguel Arcángel(0.5 miles)
Jardin Allende(0.5 miles)
Église de San Rafael(0.5 miles)
Temple de San Francisco(0.5 miles)
Musée historique de San Miguel de Allende(0.5 miles)
Zocalo Art Folk(0.5 miles)
Casa del Mayorazgo de la Canal(0.6 miles)
Église Notre-Dame de la Santé(0.6 miles)
L'aéroport principal le plus proche est : Aéroport international de Queretaro (QRO)(46.6 miles)
Parking
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Ménage
Coffre-fort
Emplacement
bajada del chorro 7, Zona Centro, San Miguel de Allende, État de Guanajuato, Mexique
Rue El Chorro (0.1 miles)
Chapelle de Santa Cruz del Chorro (0.1 miles)
Parc Benito Juárez (0.1 miles)
Point de vue El Mirador (0.2 miles)
Musée du jouet folk mexicain La Esquina (0.4 miles)
Chapelle de la Troisième Ordre (0.5 miles)
Options de chambre
22
Master
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
KitchenetteSalle de bain privéeTélévision
11
Chambre Deluxe
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
Salle de bain privéeTélévisionTélévision par câble
20
Chambre Junior
Détails de la chambre
1 Lit Double
Couchages 2
Salle de bain privéeTélévisionTélévision par câble
4
Suite Junior, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
Salle de bain privéeTélévisionTélévision par câble
Avis des voyageurs sur Casaliza Hotel Boutique
8.5
Très bien
Basé sur 410 avis vérifiés
Qui séjourne ici ?
Couples
73%
Groupes
26%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À Casa Liza, les clients apprécient le charme et le caractère rustique de l'établissement, le personnel agréable et son emplacement central, bien que calme, à quelques pas des principaux sites touristiques. Les expériences divergent cependant en matière de confort des chambres, d'entretien et d'aspects pratiques tels que la climatisation, les nombreux escaliers et le stationnement.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À Casa Liza, les clients apprécient le charme et le caractère rustique de l'établissement, le personnel agréable et son emplacement central, bien que calme, à quelques pas des principaux sites touristiques. Les expériences divergent cependant en matière de confort des chambres, d'entretien et d'aspects pratiques tels que la climatisation, les nombreux escaliers et le stationnement.
De nombreux commentaires soulignent des chambres spacieuses, des lits confortables et de beaux jardins avec des vues agréables, et la propreté est fréquemment saluée. Les avis sur le service sont globalement positifs et chaleureux, bien que certains clients signalent un enregistrement lent ou désorganisé, des chambres attribuées par erreur et des retards dans la réponse aux demandes d'entretien. Parmi les inconvénients pratiques mentionnés, on trouve des coupures occasionnelles d'eau ou d'eau chaude, du bruit parfois provenant d'un restaurant voisin ou des cloches d'église, et un nombre limité d'équipements dans les chambres, tels que des machines à café ou des réfrigérateurs. Le restaurant sur place est apprécié, mais peut être coûteux ou proposer un choix limité, et les provisions pour le petit-déjeuner/café sont basiques lorsqu'elles sont proposées. Attendez-vous à un séjour central et plein de caractère si vous êtes à l'aise avec quelques particularités.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
De beaux jardins et un restaurant sur place sont appréciés. Cependant, les équipements semblent limités : de nombreux escaliers avec peu de rampes, un accès au parking petit ou difficile, un petit-déjeuner/café basique et pas de téléphones dans les chambres ; les horaires/prix du restaurant et la musique du matin dérangent certains.
Avis de voyageur à ce sujet
4
Idilio
29 mai 2023
·
A séjourné 2 nuits
Hotel Casaliza experience notes: - Be prepared to scratch your car while driving into their property. It is a steep ramp and a narrow left turn into the property. - The hotel doesn’t have bellhops, so be ready to carry your luggage through three flights of stairs and narrow stone-laden passages if you are on the top floor. - The rooms are spartan, charming but rudimentary, and the cable TV quality is limited and pre-HDTV. - There is no air conditioning in the rooms, so when it is hot (most nights), one cannot leave the balcony doors open because they don’t have insect screens. They offer a portable but loud air ventilator. - Walking into the room, one will find only one bath towel, one smaller towel, and no hand towels. It takes a few trips to their front desk room for another bath towel. - There are no telephones in the rooms; therefore, all requests have to be made in person, at the front desk, but only during business hours - The biggest joke is their price-included breakfast. When asked, the front desk employee pointed to a coffee maker and a basket of Mexican bread and said: “This is the included breakfast.” - On the upside, the internet has decent bandwidth speed, and the place is clean. - The best thing is the attached (but separately owned) restaurant “Mia”; top of the line with amazing food, great drinks, and superior service.
Hotel Casaliza experience notes: - Be prepared to scratch your car while driving into their property. It is a steep ramp and a narrow left turn into the property. - The hotel doesn’t have bellhops, so be ready to carry your luggage through three flights of stairs and narrow stone-laden passages if you are on the top floor. - The rooms are spartan, charming but rudimentary, and the cable TV quality is limited and pre-HDTV. - There is no air conditioning in the rooms, so when it is hot (most nights), one cannot leave the balcony doors open because they don’t have insect screens. They offer a portable but loud air ventilator. - Walking into the room, one will find only one bath towel, one smaller towel, and no hand towels. It takes a few trips to their front desk room for another bath towel. - There are no telephones in the rooms; therefore, all requests have to be made in person, at the front desk, but only during business hours - The biggest joke is their price-included breakfast. When asked, the front desk employee pointed to a coffee maker and a basket of Mexican bread and said: “This is the included breakfast.” - On the upside, the internet has decent bandwidth speed, and the place is clean. - The best thing is the attached (but separately owned) restaurant “Mia”; top of the line with amazing food, great drinks, and superior service.
8
Margarita
22 avr. 2025
·
A séjourné 5 nuits
The property is gorgeous! The rooms are big and nice. The staff was very kind and helpful. Cons: No A/C & lots of stairs because it’s on a slope (but very nice stair ways and the rooms had fans).
The property is gorgeous! The rooms are big and nice. The staff was very kind and helpful. Cons: No A/C & lots of stairs because it’s on a slope (but very nice stair ways and the rooms had fans).
10
Mirna
18 déc. 2023
·
A séjourné 2 nuits
Habitación amplia, cómoda. El personal es muy atento. Estacionamiento pequeño.
Habitación amplia, cómoda. El personal es muy atento. Estacionamiento pequeño.
8
Richard Harold
15 nov. 2025
·
A séjourné 5 nuits
We loved our stay in Casa Lisa, but the only fault was the lack of hand rails on all the steps, and as elderly people it made access a little difficult. Apart from that we loved our stay, our room was beautiful, and kept immaculate by the cleaners, the staff were very friendly and went out of their way to help us book taxis and find places to eat.
We loved our stay in Casa Lisa, but the only fault was the lack of hand rails on all the steps, and as elderly people it made access a little difficult. Apart from that we loved our stay, our room was beautiful, and kept immaculate by the cleaners, the staff were very friendly and went out of their way to help us book taxis and find places to eat.
8
Eleno
25 nov. 2024
·
A séjourné 3 nuits
En general bien, le hace falta un restaurante mas conveniente..... Cuenta con uno pero pura comida gourmet.....Servicio de Café en las mañanas quiza....La atención del personal, INMEJORABLE, TODOS CON EXCELENTE TRSTO. Es molesto en las noches que cada media hora aprox esten tocando campanadas en las iglesias contiguas..
En general bien, le hace falta un restaurante mas conveniente..... Cuenta con uno pero pura comida gourmet.....Servicio de Café en las mañanas quiza....La atención del personal, INMEJORABLE, TODOS CON EXCELENTE TRSTO. Es molesto en las noches que cada media hora aprox esten tocando campanadas en las iglesias contiguas..
8
Austin
18 janv. 2025
·
A séjourné 6 nuits
The staff is friendly, and the overall ambiance is very charming. However, my only complaint is the restaurant located in the courtyard below the rooms. They start playing music at 8 AM, which, although not excessively loud, was enough to wake us up earlier than planned. If you’re a light sleeper or value sleeping in, this might be something to consider. Otherwise, it’s a lovely place to stay!
The staff is friendly, and the overall ambiance is very charming. However, my only complaint is the restaurant located in the courtyard below the rooms. They start playing music at 8 AM, which, although not excessively loud, was enough to wake us up earlier than planned. If you’re a light sleeper or value sleeping in, this might be something to consider. Otherwise, it’s a lovely place to stay!
2
María Teresa
5 mai 2025
·
A séjourné 3 nuits
Nada RECOMENDABLE!! Deficiencia total, no hay teléfono en habitación, no hay cable, vaya no hay servicio de televisión, solo caben pocos autos en el estacionamiento, no tiene servicio de restaurante, solo por la mañana tienen desayuno pero es totalmente ajeno a el hotel, muchas escaleras, nunca dejaron amenities, no tienen ni siquiera hielo y no tienen seguridad en el hotel, si llegas tarde no sirve el timbre.
Nada RECOMENDABLE!! Deficiencia total, no hay teléfono en habitación, no hay cable, vaya no hay servicio de televisión, solo caben pocos autos en el estacionamiento, no tiene servicio de restaurante, solo por la mañana tienen desayuno pero es totalmente ajeno a el hotel, muchas escaleras, nunca dejaron amenities, no tienen ni siquiera hielo y no tienen seguridad en el hotel, si llegas tarde no sirve el timbre.
10
Rubí
30 août 2024
·
A séjourné 1 nuit
Es un hotel a pocas cuadras de la parroquia , tranquilo, con un restaurante con buena propuesta gastronómica
Es un hotel a pocas cuadras de la parroquia , tranquilo, con un restaurante con buena propuesta gastronómica
10
Karenn
19 août 2025
·
A séjourné 2 nuits
La estancia fue agradable y el restaurante que tienen ahí es muy bueno y con excelente servicio
La estancia fue agradable y el restaurante que tienen ahí es muy bueno y con excelente servicio
6
Oralia G
25 nov. 2025
·
A séjourné 4 nuits
The location was great, with amazing views and plenty of restaurants within walking distance. The staff were friendly as well. However, I wasn’t satisfied with the service. The floor was not mopped, and the rug in the room was old and had a hole in it. I tripped multiple times and ended up fracturing my hand. Additionally, there was no parking available for a car. Overall, the area was wonderful, but the cleanliness and safety of the room need serious improvement.
The location was great, with amazing views and plenty of restaurants within walking distance. The staff were friendly as well. However, I wasn’t satisfied with the service. The floor was not mopped, and the rug in the room was old and had a hole in it. I tripped multiple times and ended up fracturing my hand. Additionally, there was no parking available for a car. Overall, the area was wonderful, but the cleanliness and safety of the room need serious improvement.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les environs sont souvent décrits comme propres, mais plusieurs clients signalent des lacunes telles que des sols non nettoyés, des articles usés ou endommagés, et de la moisissure occasionnelle ou des problèmes d'entretien.
Avis de voyageur à ce sujet
6
Felipe Ricardo
17 nov. 2025
·
A séjourné 1 nuit
Está descuidado, le falta mantenimiento y limpieza
Está descuidado, le falta mantenimiento y limpieza
10
glenn
4 nov. 2025
·
A séjourné 6 nuits
it was a clean and large room. the staff helped anytime i needed anything
it was a clean and large room. the staff helped anytime i needed anything
10
Andrew
28 janv. 2026
·
A séjourné 3 nuits
Great location, very clean, lovely hotel
Great location, very clean, lovely hotel
10
María
2 janv. 2025
·
A séjourné 2 nuits
Habitaciones muy limpias
Habitaciones muy limpias
10
ELIZABETH
19 févr. 2025
·
A séjourné 2 nuits
El servicio fue excelente, la propiedad muy limpia, mi habitación estaba hermosa, lo unico que no me gusto esque los huéspedes se escuchan hablar a muy altas horas de la noche, pero lo demás excelente.
El servicio fue excelente, la propiedad muy limpia, mi habitación estaba hermosa, lo unico que no me gusto esque los huéspedes se escuchan hablar a muy altas horas de la noche, pero lo demás excelente.
4
Rodrigo
17 févr. 2024
·
Muy incómodo en general, muy mala limpieza, cama incómoda y mobiliario en mal estado, el baño en mal estado.
Muy incómodo en general, muy mala limpieza, cama incómoda y mobiliario en mal estado, el baño en mal estado.
10
Susan
1 janv. 2026
·
A séjourné 10 nuits
The accomodations we're excellent with a large space and full kitchen. The bed was super comfortable and everything was very clean. The only complaint I have is that there was not central heating although we were provided with two space heaters. Because the rooms were so large and the ceiling so high, these were not adequate for December temperatures.
The accomodations we're excellent with a large space and full kitchen. The bed was super comfortable and everything was very clean. The only complaint I have is that there was not central heating although we were provided with two space heaters. Because the rooms were so large and the ceiling so high, these were not adequate for December temperatures.
10
Imelda
5 août 2025
·
A séjourné 3 nuits
Clean
Clean
2
José arturo
2 janv. 2023
·
A séjourné 6 nuits
Estuve con uds del 27 de diciembre al 2 de enero 2023, tiene un servicio de limpieza de las habitaciones pésimo, tuve que solicitar en 3 ocasiones que nos entregaran toallas limpias y botellas de agua. La habitación 203, que se supone que es la master, deja mucho que desear, tratar de que se vea antigua, no quiere decir que tenga escaso mobiliario, y lo que tenga que este roto o en malas condiciones. Los sillones que se encuentran en la pequeña terraza parece que hace mucho le dieron limpieza, lo mismo con la cortina de baño que tiene manchas de moho. Es deprimente. No se pueden llamar hotel boutique, es una estafa. Saludos
Estuve con uds del 27 de diciembre al 2 de enero 2023, tiene un servicio de limpieza de las habitaciones pésimo, tuve que solicitar en 3 ocasiones que nos entregaran toallas limpias y botellas de agua. La habitación 203, que se supone que es la master, deja mucho que desear, tratar de que se vea antigua, no quiere decir que tenga escaso mobiliario, y lo que tenga que este roto o en malas condiciones. Los sillones que se encuentran en la pequeña terraza parece que hace mucho le dieron limpieza, lo mismo con la cortina de baño que tiene manchas de moho. Es deprimente. No se pueden llamar hotel boutique, es una estafa. Saludos
6
Oralia G
25 nov. 2025
·
A séjourné 4 nuits
The location was great, with amazing views and plenty of restaurants within walking distance. The staff were friendly as well. However, I wasn’t satisfied with the service. The floor was not mopped, and the rug in the room was old and had a hole in it. I tripped multiple times and ended up fracturing my hand. Additionally, there was no parking available for a car. Overall, the area was wonderful, but the cleanliness and safety of the room need serious improvement.
The location was great, with amazing views and plenty of restaurants within walking distance. The staff were friendly as well. However, I wasn’t satisfied with the service. The floor was not mopped, and the rug in the room was old and had a hole in it. I tripped multiple times and ended up fracturing my hand. Additionally, there was no parking available for a car. Overall, the area was wonderful, but the cleanliness and safety of the room need serious improvement.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses et confortables, avec un caractère rustique et de jolies vues. Les inconvénients récurrents incluent un contrôle de la température insuffisant (chaud sans climatisation, froid en hiver), du bruit occasionnel, un mobilier daté par endroits et un nombre limité d'équipements dans les chambres, tels que des réfrigérateurs ou des machines à café.
Avis de voyageur à ce sujet
8
Margarita
22 avr. 2025
·
A séjourné 5 nuits
The property is gorgeous! The rooms are big and nice. The staff was very kind and helpful. Cons: No A/C & lots of stairs because it’s on a slope (but very nice stair ways and the rooms had fans).
The property is gorgeous! The rooms are big and nice. The staff was very kind and helpful. Cons: No A/C & lots of stairs because it’s on a slope (but very nice stair ways and the rooms had fans).
4
Gloria
6 janv. 2024
·
A séjourné 2 nuits
El exterior de la propiedad es muy bonito pero las habitaciones lucen descuidadas, muy oscuras, poco mantenimiento.
El exterior de la propiedad es muy bonito pero las habitaciones lucen descuidadas, muy oscuras, poco mantenimiento.
6
Ricardo
30 oct. 2024
·
A séjourné 1 nuit
Hotel needs a bit of an update
Hotel needs a bit of an update
10
dean
2 mars 2023
·
A séjourné 1 nuit
Check in was easy though they are strict about no check in before 3pm. The room was large, airy, and clean, with a pleasant old Mexican style. Because it was my birthday, they had flower petals strewn about in the bath room, and also sent up a bottle of wine. Classy service, and the hotel was located in one of the most beautiful parts of San Miguel, very quiet.
Check in was easy though they are strict about no check in before 3pm. The room was large, airy, and clean, with a pleasant old Mexican style. Because it was my birthday, they had flower petals strewn about in the bath room, and also sent up a bottle of wine. Classy service, and the hotel was located in one of the most beautiful parts of San Miguel, very quiet.
8
Fernando
30 déc. 2023
·
A séjourné 2 nuits
The rooms were very, very cold. It would not be difficult to add mini-splits to the rooms and provide both heating and air conditioning.
The rooms were very, very cold. It would not be difficult to add mini-splits to the rooms and provide both heating and air conditioning.
10
Susan
1 janv. 2026
·
A séjourné 10 nuits
The accomodations we're excellent with a large space and full kitchen. The bed was super comfortable and everything was very clean. The only complaint I have is that there was not central heating although we were provided with two space heaters. Because the rooms were so large and the ceiling so high, these were not adequate for December temperatures.
The accomodations we're excellent with a large space and full kitchen. The bed was super comfortable and everything was very clean. The only complaint I have is that there was not central heating although we were provided with two space heaters. Because the rooms were so large and the ceiling so high, these were not adequate for December temperatures.
6
Oscar
8 mars 2025
·
A séjourné 2 nuits
The room is huge, clean and bed is super comfy and propety grounds are beautiful. Only hot water in bathroom sink. No shampoo provided. No really seating area on grounds just a very dirty tiny area in porch outside. With very uncomfortable furniture. No chairs to sit in the room. We had yo sot on the bed. I asked for chairs to sit and they immediately brought two very inncomfortable wooden chairs. The restaurant in the hotel is super super expensive. No common area on the hotel. Price was very good butva would spend more money for a more comfy place. No air condition in room. Ceiling fan cNno be adjusted only runs,at full speed. Tiny containers of gel for shower. No wash cloth available. Water in sink only hot nocold water so it gets very hot.
The room is huge, clean and bed is super comfy and propety grounds are beautiful. Only hot water in bathroom sink. No shampoo provided. No really seating area on grounds just a very dirty tiny area in porch outside. With very uncomfortable furniture. No chairs to sit in the room. We had yo sot on the bed. I asked for chairs to sit and they immediately brought two very inncomfortable wooden chairs. The restaurant in the hotel is super super expensive. No common area on the hotel. Price was very good butva would spend more money for a more comfy place. No air condition in room. Ceiling fan cNno be adjusted only runs,at full speed. Tiny containers of gel for shower. No wash cloth available. Water in sink only hot nocold water so it gets very hot.
10
JOHN BENEDICT
2 déc. 2023
·
Great room - felt like in high end hotel with such a view off the balcony. Great to drink my Starbucks and eat my cake from bakery down the road while watching the sunset. Property provided 2 free water bottles everyday. Great checking experience - front desk responsive. Great shower with lots of hot water. Would recommend!!
Great room - felt like in high end hotel with such a view off the balcony. Great to drink my Starbucks and eat my cake from bakery down the road while watching the sunset. Property provided 2 free water bottles everyday. Great checking experience - front desk responsive. Great shower with lots of hot water. Would recommend!!
10
Andrew
27 mai 2024
·
A séjourné 4 nuits
No AC during unusually hot season. Extra fans helped. Windows did not close properly in sitting area. Recommend a curtain to separate sitting area from bedroom area. Room door is not secure. Can easily bypass lock with a screwdriver or pocket knife.
No AC during unusually hot season. Extra fans helped. Windows did not close properly in sitting area. Recommend a curtain to separate sitting area from bedroom area. Room door is not secure. Can easily bypass lock with a screwdriver or pocket knife.
10
Ariel
3 févr. 2026
·
A séjourné 1 nuit
Una ubicación muy buena y las habitaciones muy cómodas
Una ubicación muy buena y las habitaciones muy cómodas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour son amabilité, son accueil et son aide précieuse. Certains commentaires font état d'un enregistrement lent ou désorganisé, de chambres attribuées par erreur, d'heures d'ouverture limitées de la réception ou de demandes d'entretien non résolues.
Avis de voyageur à ce sujet
2
María del Rosario
6 avr. 2023
·
A séjourné 1 nuit
No había agua caliente para bañarse en la habitación y tuvimos problemas para que nos cambiaran
No había agua caliente para bañarse en la habitación y tuvimos problemas para que nos cambiaran
2
Lisa
10 mars 2025
·
A séjourné 1 nuit
We arrived at the hotel. Our driver parked close to another car when we got out of the car. It wasn’t a nice new car that we were parked next to. We were very careful getting out to not touch the other car with the door of our driver’s car. THe minute we stepped on the property we were harrassed by a man who says we scratched his car and he wanted us to pay or he would call the police. We told him no and to get away from us. THe front desk lady let him harrass us. It appeared the man worked at the hotel. He said he would call the police but we told him we did not care because we did not scratch his car. Our driver that drove us got the crazy mans phone number and talked to him and offered to give the man his insurance information but the man said no he wanted US to pay. He assumed we were rich Americans. We were two women and had two young children with us. The hotel let this man watch our hotel room and pace around in front of it and watch us. The minute he left briefly to help another customer we ran with our two young children who were scared. We ran away and had our driver come pick us up where we were hiding. I messaged the hotel several times to get a refund for the two rooms purchased as we were on the property for less than 20 minutes. No response. Our driver told us that the hotel was trying to scam us. BEWARE of this hotel.
We arrived at the hotel. Our driver parked close to another car when we got out of the car. It wasn’t a nice new car that we were parked next to. We were very careful getting out to not touch the other car with the door of our driver’s car. THe minute we stepped on the property we were harrassed by a man who says we scratched his car and he wanted us to pay or he would call the police. We told him no and to get away from us. THe front desk lady let him harrass us. It appeared the man worked at the hotel. He said he would call the police but we told him we did not care because we did not scratch his car. Our driver that drove us got the crazy mans phone number and talked to him and offered to give the man his insurance information but the man said no he wanted US to pay. He assumed we were rich Americans. We were two women and had two young children with us. The hotel let this man watch our hotel room and pace around in front of it and watch us. The minute he left briefly to help another customer we ran with our two young children who were scared. We ran away and had our driver come pick us up where we were hiding. I messaged the hotel several times to get a refund for the two rooms purchased as we were on the property for less than 20 minutes. No response. Our driver told us that the hotel was trying to scam us. BEWARE of this hotel.
2
Daniel
26 avr. 2025
·
A séjourné 5 nuits
Terrible service, we asked multiple times from multiple people to fix the toilet seat in the bathroom. The seat on there was too small and would slip off and stick under the toilet rim, often pinching us. No hot water for two days. No air conditioning, a fan that was broken but we had no choice but to use it. We had to ask for toilet paper and towels as they were never replaced. Rooms were shabby, lots of lamps that didn’t work. Promised a balcony which you had Go up a three flight riccaty staircase to get two and it wasn’t even big enough for two people to stand on. Good luck trying to wrangle your bags up the steep rocky, narrow property stairs.
Terrible service, we asked multiple times from multiple people to fix the toilet seat in the bathroom. The seat on there was too small and would slip off and stick under the toilet rim, often pinching us. No hot water for two days. No air conditioning, a fan that was broken but we had no choice but to use it. We had to ask for toilet paper and towels as they were never replaced. Rooms were shabby, lots of lamps that didn’t work. Promised a balcony which you had Go up a three flight riccaty staircase to get two and it wasn’t even big enough for two people to stand on. Good luck trying to wrangle your bags up the steep rocky, narrow property stairs.
10
Jeremiah
14 janv. 2026
·
A séjourné 3 nuits
The staff was great to work with. The master suite is great! I would suggest bringing a fan just for circulation in the room. But good to have the extra space. Definitely recommend.
The staff was great to work with. The master suite is great! I would suggest bringing a fan just for circulation in the room. But good to have the extra space. Definitely recommend.
8
Laura Fatima
2 juin 2025
·
A séjourné 1 nuit
Me he hospedado en este hotel 8 o 10 veces, al principio todo excelente, ha decaído mucho el servicio, aún cuando los empleados son muy amables el servicio cada vez lo siento en decadencia, ya no ponen el café en zonas comunes, tienes que meterte a la recepción, si quieres uno, esta vez me asignaron mal la habitación, cuando abrí, había una maleta, eso es muy delicado, por suerte no había personas, teníamos mucha prisa en irnos porque una reservación en un restaurante y aún teníamos que ir a hospedar a otros amigos (es la segunda vez que pierdo reservaciones por temas del hotel). Nos pidieron acomodar diferente los autos, ok, pero que lo indiquen a la llegada, no hasta que ya estamos todos en recepción con maleta en mano, la recepción es muy muy lenta, hay una persona en particular, no diré nombre porque no quiero afectar a nadie, pero siempre hay tema cuando está en recepción, nos ha hecho voltear los coches pero siempre hasta que ya estamos acomodados, no lo dice al momento y solo ella lo pide, al día siguiente necesitaba agua, no me dejaron en mi habitación, estaba la recepción cerrada, eran ls 8 am. Me pensaba quedar la noche del domingo pero el costo era más alto que la noche anterior. En fin muchas cosas que han desmejorado, es un lugar hermoso pero prefiero buscar otra opción. Y por último ya piden un depósito de 1500, por cualquier desperfecto, entiendo, pero no me agrada. Espero lo tomen en cuenta para que en un futuro no haya más quejas de clientes
Me he hospedado en este hotel 8 o 10 veces, al principio todo excelente, ha decaído mucho el servicio, aún cuando los empleados son muy amables el servicio cada vez lo siento en decadencia, ya no ponen el café en zonas comunes, tienes que meterte a la recepción, si quieres uno, esta vez me asignaron mal la habitación, cuando abrí, había una maleta, eso es muy delicado, por suerte no había personas, teníamos mucha prisa en irnos porque una reservación en un restaurante y aún teníamos que ir a hospedar a otros amigos (es la segunda vez que pierdo reservaciones por temas del hotel). Nos pidieron acomodar diferente los autos, ok, pero que lo indiquen a la llegada, no hasta que ya estamos todos en recepción con maleta en mano, la recepción es muy muy lenta, hay una persona en particular, no diré nombre porque no quiero afectar a nadie, pero siempre hay tema cuando está en recepción, nos ha hecho voltear los coches pero siempre hasta que ya estamos acomodados, no lo dice al momento y solo ella lo pide, al día siguiente necesitaba agua, no me dejaron en mi habitación, estaba la recepción cerrada, eran ls 8 am. Me pensaba quedar la noche del domingo pero el costo era más alto que la noche anterior. En fin muchas cosas que han desmejorado, es un lugar hermoso pero prefiero buscar otra opción. Y por último ya piden un depósito de 1500, por cualquier desperfecto, entiendo, pero no me agrada. Espero lo tomen en cuenta para que en un futuro no haya más quejas de clientes
8
Richard Harold
15 nov. 2025
·
A séjourné 5 nuits
We loved our stay in Casa Lisa, but the only fault was the lack of hand rails on all the steps, and as elderly people it made access a little difficult. Apart from that we loved our stay, our room was beautiful, and kept immaculate by the cleaners, the staff were very friendly and went out of their way to help us book taxis and find places to eat.
We loved our stay in Casa Lisa, but the only fault was the lack of hand rails on all the steps, and as elderly people it made access a little difficult. Apart from that we loved our stay, our room was beautiful, and kept immaculate by the cleaners, the staff were very friendly and went out of their way to help us book taxis and find places to eat.
10
Jakob
7 janv. 2026
·
A séjourné 5 nuits
Wonderful, friendly staff and a comfortable hotel in a great, quiet neighborhood. My husband and I felt very welcome. We are a same-sex couple, and we found the hotel totally welcoming, which is always a concern when traveling. We both recommend this hotel.
Wonderful, friendly staff and a comfortable hotel in a great, quiet neighborhood. My husband and I felt very welcome. We are a same-sex couple, and we found the hotel totally welcoming, which is always a concern when traveling. We both recommend this hotel.
2
Sandra Aracely
1 déc. 2023
·
The staff is shaddy. Maricela the manager (if thsts her name) needs to be fired for how she handled our stay. I reseved a room from 11/1 to 11/5 paid for via Expedia. On 11/1 all was fine and normal. On 11/2, there was no room service until 8:00 pm to which we were in bed sleeping. .on 11/3 and 11/4 we left for activities and family meetings. When we came back on 11/5 for last minute pictures on the balcony of our room, I walk in with my key and there were 2 women sleeping in our room. I asked Maricela why did she booked my room if my checkout was at noon on 11/5. She said it was because the staff saw us leave with luggage. I told her but we were coming back. That was the reason we had not checked out!!!
The staff is shaddy. Maricela the manager (if thsts her name) needs to be fired for how she handled our stay. I reseved a room from 11/1 to 11/5 paid for via Expedia. On 11/1 all was fine and normal. On 11/2, there was no room service until 8:00 pm to which we were in bed sleeping. .on 11/3 and 11/4 we left for activities and family meetings. When we came back on 11/5 for last minute pictures on the balcony of our room, I walk in with my key and there were 2 women sleeping in our room. I asked Maricela why did she booked my room if my checkout was at noon on 11/5. She said it was because the staff saw us leave with luggage. I told her but we were coming back. That was the reason we had not checked out!!!
10
Elizabeth
19 sept. 2025
·
A séjourné 6 nuits
Staff didn’t speak English but tried to help. Place was very hot— fans helped— but was clean. Wonderful location
Staff didn’t speak English but tried to help. Place was very hot— fans helped— but was clean. Wonderful location
8
Ruth
11 sept. 2025
·
A séjourné 3 nuits
The staff were very helpful and the gardens/grounds were lovely. Excellent location to begin our exploration of San Miguel! The rooms and buildings are thoughtfully designed, and the furniture and style was elegant. We had to move to a new room after the water suddenly stopped working in our first room, and after heavy rain there was some leaking around the skylights in the 2nd suite. Despite these inconveniences, I still rank this as a nice place to stay. I had hoped that the suites with kitchens would be stocked with more cooking pots and dinning utensils - they weren't equipped to cook a meal.
The staff were very helpful and the gardens/grounds were lovely. Excellent location to begin our exploration of San Miguel! The rooms and buildings are thoughtfully designed, and the furniture and style was elegant. We had to move to a new room after the water suddenly stopped working in our first room, and after heavy rain there was some leaking around the skylights in the 2nd suite. Despite these inconveniences, I still rank this as a nice place to stay. I had hoped that the suites with kitchens would be stocked with more cooking pots and dinning utensils - they weren't equipped to cook a meal.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation centrale et à distance de marche du parc et de la place principale, tout en étant située dans un quartier calme et sûr. Le trajet implique des collines et des escaliers, et les cloches d'église peuvent être entendues la nuit.
Avis de voyageur à ce sujet
10
Andrew
28 janv. 2026
·
A séjourné 3 nuits
Great location, very clean, lovely hotel
Great location, very clean, lovely hotel
8
Paul
7 nov. 2023
·
A séjourné 7 nuits
Great location in el Centro, next to the park and every street you walk is a piece of art.
Great location in el Centro, next to the park and every street you walk is a piece of art.
10
George
1 sept. 2024
·
A séjourné 5 nuits
Felt secluded but in the middle of everything. Can easily walk to el Centro with beautiful views during the walk.
Felt secluded but in the middle of everything. Can easily walk to el Centro with beautiful views during the walk.
10
Jeff
18 mars 2025
·
A séjourné 2 nuits
Quiet location, close to the park, beautiful surrounding area.
Quiet location, close to the park, beautiful surrounding area.
10
Juan
22 août 2025
·
A séjourné 2 nuits
Love the property, not too far from downtown, I will be back
Love the property, not too far from downtown, I will be back
10
michael
24 oct. 2025
·
A séjourné 4 nuits
Beautiful rustic property it’s centrally located great place and a great city a must!
Beautiful rustic property it’s centrally located great place and a great city a must!
10
Sandra
1 sept. 2025
·
A séjourné 3 nuits
Friendly staff waking distance to main plaza
Friendly staff waking distance to main plaza
10
rosa francia
2 déc. 2024
·
A séjourné 4 nuits
Excelente hotel, instalaciones, zona tranquila y segura, queda como 5-8 min caminando a la plaza principal y en el trayecto encuentras muchos bares y restaurantes, y la atención del personal es muy buena, muy recomendable.
Excelente hotel, instalaciones, zona tranquila y segura, queda como 5-8 min caminando a la plaza principal y en el trayecto encuentras muchos bares y restaurantes, y la atención del personal es muy buena, muy recomendable.
10
Jakob
7 janv. 2026
·
A séjourné 5 nuits
Wonderful, friendly staff and a comfortable hotel in a great, quiet neighborhood. My husband and I felt very welcome. We are a same-sex couple, and we found the hotel totally welcoming, which is always a concern when traveling. We both recommend this hotel.
Wonderful, friendly staff and a comfortable hotel in a great, quiet neighborhood. My husband and I felt very welcome. We are a same-sex couple, and we found the hotel totally welcoming, which is always a concern when traveling. We both recommend this hotel.
10
Grisel
4 févr. 2025
·
A séjourné 1 nuit
Excelente hotel muy bonito, las habitaciones super limpias, amplias y comodas. Nos toco una cama muy grande y comodisima. El hotel esta centrico la iglesia de San Miguel y la plaza principal queda a 10 min caminando pero el unico inconveniente es que el camino son subidas y hasta escaleras y si es muy cansado y tambien por la noche tenia mucha hambre y no encontre ningun lugar para comprar algo nisiquiera un elote callejero . De ahi en mas todo excelente.
Excelente hotel muy bonito, las habitaciones super limpias, amplias y comodas. Nos toco una cama muy grande y comodisima. El hotel esta centrico la iglesia de San Miguel y la plaza principal queda a 10 min caminando pero el unico inconveniente es que el camino son subidas y hasta escaleras y si es muy cansado y tambien por la noche tenia mucha hambre y no encontre ningun lugar para comprar algo nisiquiera un elote callejero . De ahi en mas todo excelente.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Plusieurs clients ont apprécié le restaurant sur place, mais d'autres l'ont trouvé cher ou lent, et la musique du matin peut commencer tôt. Les options de petit-déjeuner/café liées à l'hôtel sont limitées ou incohérentes, une machine à café en chambre serait donc un plus.
Avis de voyageur à ce sujet
8
C. Steven
28 mars 2023
·
A séjourné 7 nuits
Natalia at the front desk was charming and helpful. But getting a cup of coffee in the morning was problematic.
Natalia at the front desk was charming and helpful. But getting a cup of coffee in the morning was problematic.
4
Idilio
29 mai 2023
·
A séjourné 2 nuits
Hotel Casaliza experience notes: - Be prepared to scratch your car while driving into their property. It is a steep ramp and a narrow left turn into the property. - The hotel doesn’t have bellhops, so be ready to carry your luggage through three flights of stairs and narrow stone-laden passages if you are on the top floor. - The rooms are spartan, charming but rudimentary, and the cable TV quality is limited and pre-HDTV. - There is no air conditioning in the rooms, so when it is hot (most nights), one cannot leave the balcony doors open because they don’t have insect screens. They offer a portable but loud air ventilator. - Walking into the room, one will find only one bath towel, one smaller towel, and no hand towels. It takes a few trips to their front desk room for another bath towel. - There are no telephones in the rooms; therefore, all requests have to be made in person, at the front desk, but only during business hours - The biggest joke is their price-included breakfast. When asked, the front desk employee pointed to a coffee maker and a basket of Mexican bread and said: “This is the included breakfast.” - On the upside, the internet has decent bandwidth speed, and the place is clean. - The best thing is the attached (but separately owned) restaurant “Mia”; top of the line with amazing food, great drinks, and superior service.
Hotel Casaliza experience notes: - Be prepared to scratch your car while driving into their property. It is a steep ramp and a narrow left turn into the property. - The hotel doesn’t have bellhops, so be ready to carry your luggage through three flights of stairs and narrow stone-laden passages if you are on the top floor. - The rooms are spartan, charming but rudimentary, and the cable TV quality is limited and pre-HDTV. - There is no air conditioning in the rooms, so when it is hot (most nights), one cannot leave the balcony doors open because they don’t have insect screens. They offer a portable but loud air ventilator. - Walking into the room, one will find only one bath towel, one smaller towel, and no hand towels. It takes a few trips to their front desk room for another bath towel. - There are no telephones in the rooms; therefore, all requests have to be made in person, at the front desk, but only during business hours - The biggest joke is their price-included breakfast. When asked, the front desk employee pointed to a coffee maker and a basket of Mexican bread and said: “This is the included breakfast.” - On the upside, the internet has decent bandwidth speed, and the place is clean. - The best thing is the attached (but separately owned) restaurant “Mia”; top of the line with amazing food, great drinks, and superior service.
8
Eleno
25 nov. 2024
·
A séjourné 3 nuits
En general bien, le hace falta un restaurante mas conveniente..... Cuenta con uno pero pura comida gourmet.....Servicio de Café en las mañanas quiza....La atención del personal, INMEJORABLE, TODOS CON EXCELENTE TRSTO. Es molesto en las noches que cada media hora aprox esten tocando campanadas en las iglesias contiguas..
En general bien, le hace falta un restaurante mas conveniente..... Cuenta con uno pero pura comida gourmet.....Servicio de Café en las mañanas quiza....La atención del personal, INMEJORABLE, TODOS CON EXCELENTE TRSTO. Es molesto en las noches que cada media hora aprox esten tocando campanadas en las iglesias contiguas..
8
Austin
18 janv. 2025
·
A séjourné 6 nuits
The staff is friendly, and the overall ambiance is very charming. However, my only complaint is the restaurant located in the courtyard below the rooms. They start playing music at 8 AM, which, although not excessively loud, was enough to wake us up earlier than planned. If you’re a light sleeper or value sleeping in, this might be something to consider. Otherwise, it’s a lovely place to stay!
The staff is friendly, and the overall ambiance is very charming. However, my only complaint is the restaurant located in the courtyard below the rooms. They start playing music at 8 AM, which, although not excessively loud, was enough to wake us up earlier than planned. If you’re a light sleeper or value sleeping in, this might be something to consider. Otherwise, it’s a lovely place to stay!
8
Pablo
4 janv. 2025
·
A séjourné 9 nuits
Great location, descent rooms. Rooms can use an upgrade. A coffee maker and small fridge in the rooms would go a long way specially during times the independent restaurant located within the property is not open. Staff was very responsive and friendly. Would stay here again.
Great location, descent rooms. Rooms can use an upgrade. A coffee maker and small fridge in the rooms would go a long way specially during times the independent restaurant located within the property is not open. Staff was very responsive and friendly. Would stay here again.
2
María Teresa
5 mai 2025
·
A séjourné 3 nuits
Nada RECOMENDABLE!! Deficiencia total, no hay teléfono en habitación, no hay cable, vaya no hay servicio de televisión, solo caben pocos autos en el estacionamiento, no tiene servicio de restaurante, solo por la mañana tienen desayuno pero es totalmente ajeno a el hotel, muchas escaleras, nunca dejaron amenities, no tienen ni siquiera hielo y no tienen seguridad en el hotel, si llegas tarde no sirve el timbre.
Nada RECOMENDABLE!! Deficiencia total, no hay teléfono en habitación, no hay cable, vaya no hay servicio de televisión, solo caben pocos autos en el estacionamiento, no tiene servicio de restaurante, solo por la mañana tienen desayuno pero es totalmente ajeno a el hotel, muchas escaleras, nunca dejaron amenities, no tienen ni siquiera hielo y no tienen seguridad en el hotel, si llegas tarde no sirve el timbre.
10
Rubí
30 août 2024
·
A séjourné 1 nuit
Es un hotel a pocas cuadras de la parroquia , tranquilo, con un restaurante con buena propuesta gastronómica
Es un hotel a pocas cuadras de la parroquia , tranquilo, con un restaurante con buena propuesta gastronómica
10
MARIA DEL CARMEN RENTERIA
1 oct. 2023
·
A séjourné 2 nuits
Único inconveniente el restaurante es muy caro y don lentos
Único inconveniente el restaurante es muy caro y don lentos
10
Karenn
19 août 2025
·
A séjourné 2 nuits
La estancia fue agradable y el restaurante que tienen ahí es muy bueno y con excelente servicio
La estancia fue agradable y el restaurante que tienen ahí es muy bueno y con excelente servicio
10
Camilo
18 juil. 2025
·
A séjourné 2 nuits
Es un hotel lindo, y en buen estado de conservación. Fácil acceso para parquear y muy conveniente para moverse a pie. Mi único punto a considerar, es que no ofrecen desayuno, y sería muy bueno que tuviera está opción. Por lo demás, está muy bien.
Es un hotel lindo, y en buen estado de conservación. Fácil acceso para parquear y muy conveniente para moverse a pie. Mi único punto a considerar, es que no ofrecen desayuno, y sería muy bueno que tuviera está opción. Por lo demás, está muy bien.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Paulina
il y a 2 semaines
·
A séjourné 2 nuits
Lo único que le falta es aire acondicionado, pero con los abanicos que ofrecen estuvo perfecto!
Lo único que le falta es aire acondicionado, pero con los abanicos que ofrecen estuvo perfecto!
10
Juan
30 sept. 2026
·
A séjourné 2 nuits
Excelente estancia cerca del centro
Excelente estancia cerca del centro
8
Carlos
2 sept. 2026
·
A séjourné 1 nuit
Un lugar muy limpió, muy amplios sus espacios y un lugar muy cerca del centro, pero no en el centro silencioso, tiene estacionamiento propio,
Un lugar muy limpió, muy amplios sus espacios y un lugar muy cerca del centro, pero no en el centro silencioso, tiene estacionamiento propio,
10
Regina
31 août 2026
·
A séjourné 2 nuits
Todo muy bien! El personal muy atento, solo ella habitación me pareció muy encerrada xq no había ventilación y un poco oscura
Todo muy bien! El personal muy atento, solo ella habitación me pareció muy encerrada xq no había ventilación y un poco oscura
10
Chris
17 août 2026
·
A séjourné 3 nuits
Great room and balcony view of the city. Comfy bad and good shower.
Great room and balcony view of the city. Comfy bad and good shower.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-29: NO DATA
- 2026-10-30: 105.06926378818511USD
- 2026-10-31: NO DATA
- 2026-11-01: 204.49975323167416USD
- 2026-11-02: NO DATA
- 2026-11-03: 108.94401179987334USD
- 2026-11-04: 62.935253328815456USD
- 2026-11-05: 67.81434946013259USD
- 2026-11-06: 118.26159854948425USD
- 2026-11-07: 120.29397499904631USD
- 2026-11-08: 57.76998078929519USD
- 2026-11-09: 57.76998078929519USD
- 2026-11-10: 61.44014885077285USD
- 2026-11-11: 51.44745850555801USD
- 2026-11-12: 57.05543151004028USD
- 2026-11-13: 125.42896246960449USD
- 2026-11-14: 139.340518551651USD
- 2026-11-15: 134.74654921921538USD
- 2026-11-16: 55.90548209732437USD
- 2026-11-17: 59.504618061298366USD
- 2026-11-18: 59.14453806342315USD
- 2026-11-19: 68.09000844159698USD
- 2026-11-20: 86.72517340740966USD
- 2026-11-21: 86.72517340740966USD
- 2026-11-22: 58.719437754768364USD
- 2026-11-23: 58.86439477546691USD
- 2026-11-24: 59.35966104059982USD
- 2026-11-25: 64.40897735031128USD
- 2026-11-26: 69.16903669112777USD
- 2026-11-27: 92.27685577864074USD
- 2026-11-28: 96.04275162361144USD
- 2026-11-29: 60.633745955764766USD
- 2026-11-30: 56.08105272323608USD
- 2026-12-01: 66.13883164650345USD
- 2026-12-02: 53.244521931968684USD
- 2026-12-03: 64.40844401224136USD
- 2026-12-04: 102.67813428586578USD
- 2026-12-05: 84.36464471018981USD
- 2026-12-06: 56.77394847685241USD
- 2026-12-07: NO DATA
- 2026-12-08: 54.926414202209465USD
- 2026-12-09: 60.00022992950058USD
- 2026-12-10: 62.75405918629455USD
- 2026-12-11: 74.02228085951995USD
- 2026-12-12: 78.99304287158965USD
- 2026-12-13: 56.71354900711059USD
- 2026-12-14: 55.49415471098709USD
- 2026-12-15: 56.523996390357965USD
- 2026-12-16: 54.926414202209465USD
- 2026-12-17: 64.40844401224136USD
- 2026-12-18: 87.32017389161682USD
- 2026-12-19: 84.42471991038512USD
- 2026-12-20: 87.32017389161682USD
- 2026-12-21: 105.05149723040007USD
- 2026-12-22: 76.27969184095001USD
- 2026-12-23: 78.99304287158965USD
- 2026-12-24: 97.67922055711364USD
- 2026-12-25: 116.42689852215575USD
- 2026-12-26: 133.02469499407195USD
- 2026-12-27: 134.21758025476836USD
- 2026-12-28: 133.02469499407195USD
- 2026-12-29: 136.1751869736328USD
La réception est ouverte tous les jours de 07 h 00 à 23 h 00. Veuillez contacter l'hébergement au moins 48 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 18 h 00. Vous devez contacter l'hébergement à l'avance pour obtenir les instructions d'enregistrement. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Les clients doivent contacter cet hébergement à l'avance pour réserver un lit bébé
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et un éclairage extérieur
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
- Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Frais pour le parking longue durée non couvert : 250 MXN par jour
- Dépôt de garantie pour animal de compagnie : 2000 MXN par séjour
- Animaux de compagnie : 650 MXN par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Ménage
Coffre-fort
Services
Centre d'affaires
Nettoyage à sec
Ménage
Coffre-fort
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Général
Chambres non-fumeurs
Chambre familiale
Parking
Parking
Parking gratuit
Parking Onsite
Activités
Jardin
Terrasse
Connexion Internet
Wi-fi gratuit