Myrtle Beach Resort by Beach Vacations

Was a 3ft x 3ft hole in bathroom ceiling. Had to wait 1/2 an hour to get on elevator several times. Would not recommend this place to anyone. Sorry. Should complete work on unit before renting it out. Very pricey for such a crappy place.

Very fun and convenient. Lots of pools. Great little beach bar between buildings A and B with nice bar tender. There are tons of people. Never expect the beach not to be crowded.

It is our second stay at this hotel. My children love their pools and always want to return.

The property was good had the beach & pools & also had a hot tub

My family and I had a great time here! Karl was very communicative and responsive to my messages. Check in was easy and the room read exactly as shown. The location was perfect, even with 2 young kids it took maybe 5 minutes to walk from the room to our spot on the beach and get to enjoying. The resort was clean and perfect for kids. The lazy river and water park were a big hit. Its close to restaurants and shopping too. Everything we needed was nearby. We hope to make this an annual trip with our kids! Thank you Karl & Sarah!

This property would be perfect if it was not under construction (which aparently it has been for about a year now) and there were multiple elevators. 22 floors with 3 working elevators is insane for coming and going. 20 minutes to get our buggy down due to the 3 elevaors being packed so full.. Has the potential and the amenities. But nothing open on the main lobby due to construction, one way put, and only 3 elevators for thousands of people.. Theres some work to be done..

Limited access on lower level and pool closed in our building due to storm damage last year

So much to do all in one place! Multiple pools ensured there was never overcrowding. We enjoyed the beach, lazy river and drinks from the beach bar. Our room was ok and sufficient given we didn't spend much time there. Our only complaint was that the bed was not comfortable and the sliding doors to the balcony didn't work. One wouldn't open at all. Full kitchen was nice and all was clean. Met some great people and staff was friendly and helpful. We would go back.

I really enjoyed the lazy river area. The larger pool was also awesome. The food at the Quarterdeck restaurant was excellent as were the drinks. The entertainment was adequate just not my style of music(I like rock n roll). Our studio apartment was clean and well appointed. The only complaint is the bathroom was too tiny and the sink to wash your hands was outside the bathroom.

Way to many hurdles to go through to get checked in one elevator was down so it took 20 minutes to wait day of check in and 40 min wait to get an elevator that wasn’t already full. I wouldn’t stay her again

Quick to the beach, cozy room, cleaness

On my first day and upon opening the door to enter, there was a horrible smell, a smell I cannot describe. I also noticed that my bed linens felt gritty. I also had 2 large roach bugs in my room. I notified the front desk the following morning due to arriving later in the evening. Maintenance was knocking on another door near me shortly after I had reported my complaints. I asked if he could step in and check the smell. He agreed that there was a horrible smell. He took my room spray and sprayed the vent stating that it is better. He also stated he would let the front desk know as well. After my second night there, I awoke in the morning with the room temp being 80 degrees. This of course was reported. The person who took my call stated that 4 other tenants in my area had the same complaint and that repairs would be made in order received which I felt was fair. I stayed away all day and when I returned the AC was working. My final morning there was no better. I had no hot water for my shower. I did not enjoy my stay here at all. The double doors that lead to the deck are very dangerous. The metal trim at the base of the doors is way too tall, probably at least 6” tall at the floor. One could very easily trip and fall onto the concrete or floor in condo. The TV set up was a challenge. Too many remotes and boxes. I am happy to report that the bed was comfortable but much too high for a shorter person like myself. I will not be returning. Management, you must do better

This property was definitely NOT worth the money spent on a two night stay. We rented a two bedroom condo for the weekend and upon check in, found the room to be dirty and just unacceptable especially since we had a baby with us. The floors were dirty, there were stains on the counters and when we opened the cabinet to get a cup out, a roach crawled out. When we went in the bathroom, there was hair all over the shower floor and even the towels and the toilet seat and lid had hair on it. There was bug guts on the walls and the bed sheets even smelled like they weren’t clean. We went to take one of the extra blankets out the closet for the baby since it was cold in the room and there were dead bugs in the bag with the blanket. We are not ones to complain about accommodations, but this was disgusting. We have paid less for better accommodations. We talked to the front desk over the phone about the state of the room and we were told there was nothing they could do about it and we would have to take it up with Expedia. In the morning, I’m assuming what was the maintenance guy showed up at our door and asked, “what do you want cleaned” and in response, my husband stated that we needed everything cleaned because it didn’t seem like any of it had been done. We went and spoke to the front desk about it and the manager stated she was sorry and that was unacceptable and that she would compensate us with $75 gift card to the restaurant on property.

The condo we stayed in was tidy but smelled damp and like mold and mildew as such was on one of the pillows. We tried to upgrade to a two bedroom because we needed more room and we were unable to because of the contract but also the smell was horrible, we needed to get multiple air fresheners and candles. We were told it was inspected and no mold or mildew was discovered.. they also left the pillow in there but gave us a new pillow case. Parking was hard to come by and the pools are quite far apart but they don’t allow golf carts on the property even though you have to pay for parking (inclusive of two vehicles). Not sure if we will return unless we are able to stay in a different condo that doesn’t have a putrid smell.

Amazing!! So clean and comfortable!! Right on the beach!!

Check in was a breeze. Plenty to do for the whole family. Condo was clean and well kept. Good location. Friendly staff.

DO NOT STAY AT THIS PROPERTY. WE BOOKED A 2 NIGHT STAY FOR MEMORIAL WEEKEND FOR A OCEANVIEW ROOM. WE GET THERE AND THE ROOM HAS NOT BEEN CLEANED AT ALL. AS SOON AS YOU WALKED INTO THE ROOM THERE WAS FOOD, DIRT, AND REMOTES ALL OVER THE FLOOR. WE BOOKED A 2 BEDROOM CONDO. WE GOT A QUEEN BED, A BUNK BED W/A TWIN AND FULL BED INSTEAD OF 2 QUEEN BEDS AS BOOKED. THEN PROCEEDED TO CHECK OUT THE REST OF THE ROOM, ONLY 1 ROOM WAS CLEANED OUT OF THE WHOLE CONDO. THE 2ND BATHROOM TOLIET AND TUB WAS FILTHY. THE LIVING ROOM HAD ASHES, FOOD, AND PET HAIR ALL OVER IT. MY 2 YR OLD IS ALLERGIC TO CATS AND HAD AN ALLERGIC REACTION WHEN HE SAT DOWN ON SAID COUCH. THE REFRIGERATOR WAS DISGUSTING IT WAS NEVER CLEANED AT ALL AND IT SMELLED LIKE SOMEONE TURNED IT OFF. THE BALCONY WAS EXTREMELY DIRTY. THE VIEW WAS A PARTIAL OCEANVIEW WHICH PER OUR BOOKING WAS NOT WHAT WE BOOKED AT ALL. THE MANAGEMENT TOLD US THST SINCE THEY WERE SO BOOKED THEY COULDN'T FIX OUR ACCOMMODATIONS OR REFUND PARTIAL OR ALL OF THE ROOM BACK. WE WAITED 3 HOURS FOR SOMEONE TO COME CLEAN THE ROOM. THE LADIES WHO CAME WERE EXTREMELY NICE AND HELPFUL WHO EVEN TOLD US THIS HOTEL GETS SEVERAL COMPLAINTS. THIS WAS THE MOST HORRIFIC SITUATION WE HAVE BEEN IN WITH A HOTEL AND WE WILL NOT BE COMING BACK HERE EVER AGAIN.

It was very clean and quiet

My room was really dirty. The process of complaining about this is not good. I have to determine if it’s clean within an hour, that’s a scam. You know people checking in are focused on other things in the first hour. Also the room had a lot of roaches.

The condo we got must have not been rented out in a while. When we tried to shower, the whole place would smell like bad eggs. There was some stray hairs in the bedding. And a random hair was taped onto the master bath tub. The rooms were not super clean, the carpets were gross. You can tell it’s been a while since anyone stayed because the balcony furniture had a thick layer of dust on it. And there was poop looking substance on the floor of the master bedroom. And there was a strong wood polish smell coming from the headboards that made it hard to sleep. Front desk people were very nice but couldn’t help the situation. We checked out early

Mold on the ceilings you could smell the mold and the building we were in stunk. Was thinking it was a nice size room ended up being very small for 4 people. Air conditioning didn't work either leg early because it was too hot to sleep and the smell.

I like the fact that it was a lot of things to do there and I did not like the bed the mattress in room 1405 needs to be replaced in the bedroom please for future guests

Very nice property. Easy access to the beach. Close to a Walmart grocery store. Within 5-20 mins driving distance of shopping and other activities. Few issues with the condo we stayed in. The living room balcony door was hard to open and close. Had to lift up on the door to open/close. No screens on the balcony doors. Last year, My wife and I stayed with friends in another condo at the property with no issues.

Our room was dated and could use some upgrades. The tower was under renovation so the balcony was really dirty. The rest of the resort looked well kept. All the staff I interacted with were very friendly. Communication re: arrival after hours was particularly helpful.

Only issue was the dishwasher soap dispenser would not close so I’m not sure if dishes cleaned properly when I set it before leaving.

So much to do all in one place! Multiple pools ensured there was never overcrowding. We enjoyed the beach, lazy river and drinks from the beach bar. Our room was ok and sufficient given we didn't spend much time there. Our only complaint was that the bed was not comfortable and the sliding doors to the balcony didn't work. One wouldn't open at all. Full kitchen was nice and all was clean. Met some great people and staff was friendly and helpful. We would go back.

Excellent room with beautiful ocean view in Renaissance Tower. Staff were very helpful and professional.

Our bed had cardboard under the mattress, no water pressure in the sinks. The bedroom tv didn’t work and you can hear neighbors above you real easy.

Look, I was on a walk with my family and my children, the stove didn't work, the sockets in my room where I was, none of them worked.

If you enjoy wasting hours of your vacation being locked out of your room, then this is your place. After we checked into our room and spent the afternoon at the beach, we went to dinner. We came back at 9:00 and our door would not unlock. The maintenance guy was awesome but it took 2 hours and he had to climb a ladder and break into our condo to get in. Once he was in, the door was still locked and he had to take the lock and door knob off so we could get in. This means we could have been locked in our room too. I was locked away from medication that I needed. We were told maintenance would be by the next morning to fix the door. They didn't show up. I called the front desk and no one knew what was going on. The maintenance guy showed up and left, I had to call back to get him to come back. He said he would make a copy of the key and be right back. We waited till after noon and he still hadn't returned so we finally left. A lot of hours wasted sitting around and waiting. Other things to note- you have to walk pretty far to get to the beach, the place isn't that updated, our beds were uncomfortable and loud- like sleeping on an air mattress. We also had several people on the same floor complain that they had issues with their doors not unlocking. At least this place has Kevin the maintenance guy, he stayed until 11:00 pm to make sure we got into our room. I would not go back or recommend this place.

This place's rental agreement has such strict, harsh language that we almost cancelled. We got run around by parking staff (charged our card then told us the transaction failed). Was a hassle to straighten it out. Front office demands room key cards back again after your stay. We made the special trip to turn them in and three hours later they called saying the cards are missing. Charge for each key if they get lost. Condo itself was great. Everything else was either just okay (indoor pool) or terrible (the service). Recommend to look elsewhere for your stay.

We absolutely loved the resort & the room! Everyone we met that worked at the resort was so friendly & helpful. We had an issue with the AC not working in our room, but maintenance was there within 5 minutes of us calling. They had the air working within minutes! We will definitely be back for another visit!!

The instructions for late arrival was not clear at all. One rep said expect a text, the other said an email was sent and neither happened. Good thing i had friends that i was able to crash with them until the next day

I love it. I love the way it makes you feel at home. Staff super friendly needed some assistance and they helped with no problem or attitude like the other staff at other locations and restaurants. This was the only place I found that real southern hospitality. I love it's across from a Walmart neighborhood and 2min drive from a food lion. The pools are well kept and CLEAN!!! I LOVE THIS PLACE AND IS NOW MY SPOT TO COME TO EVERY YEAR, ITS TRULY A HOME AWAY FROM HOME!!!!

Check in was a breeze. Plenty to do for the whole family. Condo was clean and well kept. Good location. Friendly staff.

Renaissance Tower was not desirable. Barely clean. Bed was ok but pull out couch was as extremely uncomfortable. Coffee table had been broken in half and then glued back together and unstable. The screen door for the balcony couldn’t be opened without a lot of force. We left for dinner and upon our return we were met with a very unfriendly gate guard who acted as if we inconvenienced him when I rolled down the window and asked a simple question. Back at the room we had one working light in the entire condo and everytime the A/C would cut on it would make a horrible screeching sound waking us each time. Check-out was at 10am on Sunday with the scare that if we were late leaving there would be an astronomical fee. Unfortunately at 9:38am my 6 year old son vomited in the bathroom and it happened to be the chocolate cake he had eaten the night before. I clean up the mess the best I could with what was provided for me, a few towels and some water. I left the dirty towels in the floor for housekeeping to pick up. When leaving, I stopped by the front desk and spoke to a very sweet front desk associate and I explained to her what had happened and she said to me that the situation would be noted and the cleaning team would be informed. At 5pm on Sunday evening I received several disturbing emails accusing us of leaving feces on the floor and charged my card and was asked to never return to the resort. We wouldn’t return anyway but very unprofessional solution to an issue.

Rude guest manager when picking up room key asked me if i could read? All because i walked to the door realized i didnt have my wallet so started back to my car. She comes flying out screaming at me they were open can I not read the sign. Property is under construction making everything unaccessable in a safe manner. There is goose poop everywhere outside and at night we had to dodge frogs that were all over the walkway to the parking lot and in the parking lot. The room itself was clean and as described. The hot tubs and pools lacked cleaning as well.

Excellent room with beautiful ocean view in Renaissance Tower. Staff were very helpful and professional.

If you enjoy wasting hours of your vacation being locked out of your room, then this is your place. After we checked into our room and spent the afternoon at the beach, we went to dinner. We came back at 9:00 and our door would not unlock. The maintenance guy was awesome but it took 2 hours and he had to climb a ladder and break into our condo to get in. Once he was in, the door was still locked and he had to take the lock and door knob off so we could get in. This means we could have been locked in our room too. I was locked away from medication that I needed. We were told maintenance would be by the next morning to fix the door. They didn't show up. I called the front desk and no one knew what was going on. The maintenance guy showed up and left, I had to call back to get him to come back. He said he would make a copy of the key and be right back. We waited till after noon and he still hadn't returned so we finally left. A lot of hours wasted sitting around and waiting. Other things to note- you have to walk pretty far to get to the beach, the place isn't that updated, our beds were uncomfortable and loud- like sleeping on an air mattress. We also had several people on the same floor complain that they had issues with their doors not unlocking. At least this place has Kevin the maintenance guy, he stayed until 11:00 pm to make sure we got into our room. I would not go back or recommend this place.

It’s was worth the price and front desk lady was great with communication we will definitely stay here again

Quick to the beach, cozy room, cleaness

The view from our room was excellent! They were doing construction but it did not interfere with anything. It was a 2 minute walk to the beach! Indoor pool was great and lots of things for families to do at the resort!

I wouldn’t recommend this place to anyone. The place has 22 floors and only 2 elevators. We would have to wait almost and hour everytime to get on it. The room was super small and very nasty. It was dirty, there was a really big hole in the bathroom ceiling, big spots on the ceiling of paint coming off, very dirty. You also have to take all bedding off and get rid of your trash. There to be working on the outside of the building. But the whole time we were there know one was working on the building. So we had an even longer walk out to the beach cause they had all these fences up you have to go around.

they are in the process of updating parts of the property. new carpet looked nice! the lack of an elevator was very disappointing. using the stairwell and noticed how dirty it was. our room was fair. the beds were not very comfortable. but functional. all amenities were in good working order. pools were clean. grounds are very well kept. lots of options for family entertainment. beach access is convenient and area is clean. all areas felt very safe. front desk folks were friendly and helpful. super easy check in. there are stores very close by to get all the essentials that will be needed for your stay. and nearby restaurants. the attractions are all within a short driving distance. was also pleasantly surprised with our room. it said park view but we also were able to see the ocean! great bonus!this was our 8th visit to this property. and we will be back for sure!

Very nice property. Easy access to the beach. Close to a Walmart grocery store. Within 5-20 mins driving distance of shopping and other activities. Few issues with the condo we stayed in. The living room balcony door was hard to open and close. Had to lift up on the door to open/close. No screens on the balcony doors. Last year, My wife and I stayed with friends in another condo at the property with no issues.

Amazing!! So clean and comfortable!! Right on the beach!!

My family and I had a great time here! Karl was very communicative and responsive to my messages. Check in was easy and the room read exactly as shown. The location was perfect, even with 2 young kids it took maybe 5 minutes to walk from the room to our spot on the beach and get to enjoying. The resort was clean and perfect for kids. The lazy river and water park were a big hit. Its close to restaurants and shopping too. Everything we needed was nearby. We hope to make this an annual trip with our kids! Thank you Karl & Sarah!

The area was nice and was in walking distance from the beach.

I really enjoyed my stay here it was quiet, clean and enjoyable. IT is truly a great place and for families to come and enjoy the amenities and walk down to the beach. It’s also close to restaurants and stores. I can guarantee you that me and my family will be coming back.😃

If you enjoy wasting hours of your vacation being locked out of your room, then this is your place. After we checked into our room and spent the afternoon at the beach, we went to dinner. We came back at 9:00 and our door would not unlock. The maintenance guy was awesome but it took 2 hours and he had to climb a ladder and break into our condo to get in. Once he was in, the door was still locked and he had to take the lock and door knob off so we could get in. This means we could have been locked in our room too. I was locked away from medication that I needed. We were told maintenance would be by the next morning to fix the door. They didn't show up. I called the front desk and no one knew what was going on. The maintenance guy showed up and left, I had to call back to get him to come back. He said he would make a copy of the key and be right back. We waited till after noon and he still hadn't returned so we finally left. A lot of hours wasted sitting around and waiting. Other things to note- you have to walk pretty far to get to the beach, the place isn't that updated, our beds were uncomfortable and loud- like sleeping on an air mattress. We also had several people on the same floor complain that they had issues with their doors not unlocking. At least this place has Kevin the maintenance guy, he stayed until 11:00 pm to make sure we got into our room. I would not go back or recommend this place.

This property was definitely NOT worth the money spent on a two night stay. We rented a two bedroom condo for the weekend and upon check in, found the room to be dirty and just unacceptable especially since we had a baby with us. The floors were dirty, there were stains on the counters and when we opened the cabinet to get a cup out, a roach crawled out. When we went in the bathroom, there was hair all over the shower floor and even the towels and the toilet seat and lid had hair on it. There was bug guts on the walls and the bed sheets even smelled like they weren’t clean. We went to take one of the extra blankets out the closet for the baby since it was cold in the room and there were dead bugs in the bag with the blanket. We are not ones to complain about accommodations, but this was disgusting. We have paid less for better accommodations. We talked to the front desk over the phone about the state of the room and we were told there was nothing they could do about it and we would have to take it up with Expedia. In the morning, I’m assuming what was the maintenance guy showed up at our door and asked, “what do you want cleaned” and in response, my husband stated that we needed everything cleaned because it didn’t seem like any of it had been done. We went and spoke to the front desk about it and the manager stated she was sorry and that was unacceptable and that she would compensate us with $75 gift card to the restaurant on property.

Very fun and convenient. Lots of pools. Great little beach bar between buildings A and B with nice bar tender. There are tons of people. Never expect the beach not to be crowded.

It was ok my reservations were supposed to be 1st floor. I was on 6th floor The floors were dirty and the living room furniture was really dirty The balcony fsced the camper parking lot The gift shops and the other restaurants were closed Was not clear communication about where the lock box was and i had to use my phone flashlight to see

So much to do all in one place! Multiple pools ensured there was never overcrowding. We enjoyed the beach, lazy river and drinks from the beach bar. Our room was ok and sufficient given we didn't spend much time there. Our only complaint was that the bed was not comfortable and the sliding doors to the balcony didn't work. One wouldn't open at all. Full kitchen was nice and all was clean. Met some great people and staff was friendly and helpful. We would go back.

I really enjoyed the lazy river area. The larger pool was also awesome. The food at the Quarterdeck restaurant was excellent as were the drinks. The entertainment was adequate just not my style of music(I like rock n roll). Our studio apartment was clean and well appointed. The only complaint is the bathroom was too tiny and the sink to wash your hands was outside the bathroom.