Aldea Kuká, Luxury Eco Boutique Hotel
212 $US
/nuit
Moyenne pour octobre
Prix pour Aldea Kuká, Luxury Eco Boutique Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
212 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Aldea Kuká, Luxury Eco Boutique Hotel , les prix par nuit s'élèvent en moyenne à 212 $US pendant le mois le moins cher (octobre) et à 491 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 386 $US |
| février | 476 $US |
| mars | 348 $US |
| avril | 491 $US |
| mai | 275 $US |
| juin | 266 $US |
| juillet | 295 $US |
| août | 279 $US |
| septembre | 214 $US |
| octobre | 212 $US |
| novembre | 261 $US |
| décembre | 385 $US |
J
F
M
A
M
J
J
A
S
oct. · 212 $US
O
N
D
Le plus cher : avril (env. 491 $US)
Le moins cher : octobre (env. 212 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Non seulement vous pouvez vous faire bronzer sur la plage privée, mais vous...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Non seulement vous pouvez vous faire bronzer sur la plage privée, mais vous pouvez également profiter des nombreuses infrastructures de loisirs à votre disposition, notamment un centre de remise en forme et une piscine extérieure. Parmi les équipements et services offerts par ce lodge vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un salon de coiffure.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, un personnel polyglotte et une consigne à bagages. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (horaires restreints).
Repas
Laissez vous tenter par un large choix de spécialités Cuisine internationale que propose Kukatch, l'un des 2 restaurants de ce lodge. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine. Un petit déjeuner composé de spécialités régionales gratuit est servi tous les jours de 08 h 00 à 12 h 00.
Chambres
Les 45 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau. Le service d'entretien est assuré tous les jours.
Emplacement
Isla Holbox ne manque pas de choses à découvrir ; Aldea Kuká, Luxury Eco Boutique Hotel vous fait profiter d'un séjour au bord de la mer et se trouve à deux pas de sites comme Plage d'Holbox et Réserve Naturelle Yum Balam. Ce lodge au bord de la plage se trouve à 0,8 km de Chemin de la Plage Paseo Kuka et à 1,2 km de Plage de Punta Mosquito.
À proximité
Réserve Naturelle Yum Balam(0.1 miles)
Plage d'Holbox(0.1 miles)
Chemin de la Plage Paseo Kuka(0.5 miles)
Plage de Punta Mosquito(0.7 miles)
Place principale(0.8 miles)
Quai Requin Baleine(0.8 miles)
Lettres Holbox(0.8 miles)
Église de Holbox(0.9 miles)
Terrain de base-ball de Holbox(1.1 miles)
Ferry Holbox(1.1 miles)
Plage de Bioluminescence(2.4 miles)
Plage de Punta Coco(2.4 miles)
Île de la Passion(2.7 miles)
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Emplacement
Calle Paseo Kuka S/N, Quintana Roo, Mexique
Réserve Naturelle Yum Balam (0.1 miles)
Plage d'Holbox (0.1 miles)
Chemin de la Plage Paseo Kuka (0.5 miles)
Plage de Punta Mosquito (0.7 miles)
Place principale (0.8 miles)
Quai Requin Baleine (0.8 miles)
Options de chambre
11
Aldea Deluxe Delux Double Room
1 Très Grand Lit Double
Couchages 2
581 ft²
ClimatisationWi-Fi (gratuit)Mini bar
6
Master Suite Suite
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 4
ClimatisationWi-Fi (gratuit)Salle de bain privée
12
Mangle Tapanco Superior Double Room
1 Très Grand Lit Double
Couchages 2
624 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
15
Kuka Superior Suite Junior Suite
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Salle de bain privée
16
Palma Real Junior Suite Deluxe Junior Suite
2 Très Grands Lits Doubles
Couchages 4
2906 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
23
Palma Real Suite Deluxe Suite
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 6
2583 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
17
Mangle Suite Standard King Room
1 Très Grand Lit Double
Couchages 2
614 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Ceiba Handicap King Room Disability Access
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Salle de bain privée
25
Aldea Tapanco Honeymoon Suite Tapanco
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 4
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
5
Honeymoon Suite Honeymoon Suite
1 Très Grand Lit Double
Couchages 2
667 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
15
Mangle Double Standard Double Room
2 Très Grands Lits Doubles
Couchages 4
646 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
27
Palma Real Signature Suite Superior Suite
2 Très Grands Lits Doubles
Couchages 4
1399 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
24
Palma Real Presidential Suite Presidential Suite
2 Très Grands Lits Doubles
et 2 Canapés-Lits
Couchages 6
1507 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Aldea Kuká, Luxury Eco Boutique Hotel
8.6
Fabuleux
Basé sur 789 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
L'hôtel Aldea Kuká, Luxury Eco Boutique, est salué pour son superbe emplacement en bord de mer, son design saisissant mêlant bois et nature, et son personnel généralement chaleureux et attentionné. Beaucoup apprécient son emplacement plus calme, à 10 à 20 minutes à pied de la ville, et son ambiance détendue.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
L'hôtel Aldea Kuká, Luxury Eco Boutique, est salué pour son superbe emplacement en bord de mer, son design saisissant mêlant bois et nature, et son personnel généralement chaleureux et attentionné. Beaucoup apprécient son emplacement plus calme, à 10 à 20 minutes à pied de la ville, et son ambiance détendue.
Les installations comprennent une belle plage avec des chaises longues confortables, une petite piscine chauffée et des cours de yoga gratuits. Des spectacles occasionnels et la facilité de réserver des excursions sont appréciés, bien que des événements privés puissent limiter l'accès. Les chambres sont spacieuses et minimalistes, mais souvent décrites comme mal insonorisées, avec du bois grinçant et des murs fins : certaines donnent sur la route ou la plage, et quelques-unes manquent d'équipements tels qu'une porte de salle de bain ou une télévision. La nourriture et les boissons varient de très bonnes à moyennes, mais beaucoup estiment que les prix sont élevés et notent des pourboires ou des frais ainsi qu'un dépôt de garantie conséquent. Le service est souvent excellent, mais des avis contradictoires font état d'une réception lente ou peu réactive, d'un service de ménage tardif, de pannes d'eau chaude et de travaux de construction occasionnels. Dans l'ensemble, attendez-vous à un séjour relaxant en bord de mer avec un cadre exceptionnel si vous pouvez tolérer le bruit et les coûts sur place plus élevés.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les installations en bord de mer se distinguent : des chaises longues confortables, une petite piscine chauffée, des cours de yoga quotidiens gratuits, des spectacles occasionnels et une salle de sport convenable. Les points négatifs incluent l'absence d'ascenseur, de la musique forte ou des travaux occasionnels, des événements privés, un nombre limité de palapas et des soins/massages coûteux.
Avis de voyageur à ce sujet
10
Chloe
19 avr. 2025
·
A séjourné 7 nuits
We had a wonderful week staying at Aldea Kuká. Staff are super friendly and nothing is too much trouble. The property is lovely. Food and cocktails are awesome. Definitely the nicest sun loungers out of all the properties along the beach. Love that you can easily walk into town and to all the restaurants. Would definitely recommend and would love to come back and stay again!
We had a wonderful week staying at Aldea Kuká. Staff are super friendly and nothing is too much trouble. The property is lovely. Food and cocktails are awesome. Definitely the nicest sun loungers out of all the properties along the beach. Love that you can easily walk into town and to all the restaurants. Would definitely recommend and would love to come back and stay again!
6
Vincent
29 déc. 2025
·
A séjourné 6 nuits
Nice looking hotel, great breakfast and the best sunbeds I saw in Holbox. Biggest drawback is noise. This is both for the rooms which don’t have noise isolation and the beach area due to the constant back and forth driving from the side by sides and fourwheelers, right by the sundbeds. The fact they where doing construction work with concrete demolition wasn’t great either and the reception handled that really poorly
Nice looking hotel, great breakfast and the best sunbeds I saw in Holbox. Biggest drawback is noise. This is both for the rooms which don’t have noise isolation and the beach area due to the constant back and forth driving from the side by sides and fourwheelers, right by the sundbeds. The fact they where doing construction work with concrete demolition wasn’t great either and the reception handled that really poorly
10
Oskar
16 août 2025
·
A séjourné 3 nuits
Me gusta el estilo minimalista de las cabañas, ya que sin muchas amenidades ofrece una serie de actividades para poder relajarse, como una tina en tu habitación con sales de baño, cama súper cómoda, hamaca, entre otros. Ahora en cuanto a amenidades relajantes con costo están los masajes, que la verdad no consideré en mi estancia y que sí son bastante costosos, nada que una persona extranjera no pueda pagar sin problema. El desayuno incluído 10/10, hay bastantes platillos para elegir y es un salvavidas ya que todo en Holbox es carísimo y esto ya te ahorra un poco tu estancia, además de que mientras estés aquí no hace falta que compres agua, ya que el agua de la llave en la habitación es potable y muy refrescante. Ojo, el hotel por lo visto no es (adults only) ya que hubo niños por doquier y la piscina casi todo el tiempo estuvo ocupada por ellos, así que si buscan algo sólo para adultos, este no es el lugar. El área de playa estuvo excelente, los camastros son muy cómodos y ofrecen una vista muy buena al mar, lo malo es que sólo pueden usarse hasta las 7pm. Tuve con una vez en este hotel, fue para mí luna de miel, pero sí lo recomiendo ampliamente.
Me gusta el estilo minimalista de las cabañas, ya que sin muchas amenidades ofrece una serie de actividades para poder relajarse, como una tina en tu habitación con sales de baño, cama súper cómoda, hamaca, entre otros. Ahora en cuanto a amenidades relajantes con costo están los masajes, que la verdad no consideré en mi estancia y que sí son bastante costosos, nada que una persona extranjera no pueda pagar sin problema. El desayuno incluído 10/10, hay bastantes platillos para elegir y es un salvavidas ya que todo en Holbox es carísimo y esto ya te ahorra un poco tu estancia, además de que mientras estés aquí no hace falta que compres agua, ya que el agua de la llave en la habitación es potable y muy refrescante. Ojo, el hotel por lo visto no es (adults only) ya que hubo niños por doquier y la piscina casi todo el tiempo estuvo ocupada por ellos, así que si buscan algo sólo para adultos, este no es el lugar. El área de playa estuvo excelente, los camastros son muy cómodos y ofrecen una vista muy buena al mar, lo malo es que sólo pueden usarse hasta las 7pm. Tuve con una vez en este hotel, fue para mí luna de miel, pero sí lo recomiendo ampliamente.
8
Timothy
19 févr. 2026
·
A séjourné 6 nuits
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
10
Gianfranco
16 févr. 2026
·
A séjourné 2 nuits
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
10
Philip
28 mars 2024
·
A séjourné 5 nuits
Had a great time at Aldea Kuka! For us, we loved that it was a 15 minute walk from the town core and was very quiet in the evenings. The room was a bit strange as it had no chairs or tables, even on the balcony, but there were large cushions that were comfortable to sit on. The music during the day was repetitive and WAY too loud, but we had some noise cancelling earbuds, so we were all good from that standpoint. Breakfast was outstanding, staff were VERY helpful and kind, and the gym is an awesome addition that we used every morning!
Had a great time at Aldea Kuka! For us, we loved that it was a 15 minute walk from the town core and was very quiet in the evenings. The room was a bit strange as it had no chairs or tables, even on the balcony, but there were large cushions that were comfortable to sit on. The music during the day was repetitive and WAY too loud, but we had some noise cancelling earbuds, so we were all good from that standpoint. Breakfast was outstanding, staff were VERY helpful and kind, and the gym is an awesome addition that we used every morning!
10
Esin
7 févr. 2024
·
A séjourné 4 nuits
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
8
Terry
4 avr. 2023
·
A séjourné 5 nuits
Amazing location, very nice hotel with the best beach we saw on all of Holbox. There biggest downfall is that they charge more than anyone for drinks and food on the Island. Would stay here again but will drink and eat elsewhere. One other thing if you have trouble with stairs get a ground level room as there are no elevators.
Amazing location, very nice hotel with the best beach we saw on all of Holbox. There biggest downfall is that they charge more than anyone for drinks and food on the Island. Would stay here again but will drink and eat elsewhere. One other thing if you have trouble with stairs get a ground level room as there are no elevators.
10
Jorge
1 oct. 2024
·
A séjourné 4 nuits
Faltan muchas palapas y camastros en la playa
Faltan muchas palapas y camastros en la playa
10
Joseph
14 août 2025
·
A séjourné 4 nuits
Fantastic spot up the beach from the hussle of town. Perfect beach front with lovely staff, great food and the right mix of entertainment. Would stay again
Fantastic spot up the beach from the hussle of town. Perfect beach front with lovely staff, great food and the right mix of entertainment. Would stay again
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les critiques font souvent l'éloge de la propreté générale et du service de ménage quotidien, certaines chambres étant décrites comme impeccables. Cependant, l'entretien et le service de ménage peuvent être incohérents, avec des signalements de service tardif, d'odeurs désagréables ou de parasites, et de pannes ou d'interruptions intermittentes d'eau chaude ou d'eau.
Avis de voyageur à ce sujet
10
Tracy
21 févr. 2026
·
A séjourné 6 nuits
Room was immaculate, service great and beach is amazing. Luis stood out as an employee. Luis remembered our names, drinks and was just terrific. All staff were courteous and friendly. Always a chair available on the beach. We look forward to another stay at Alde Kuká!
Room was immaculate, service great and beach is amazing. Luis stood out as an employee. Luis remembered our names, drinks and was just terrific. All staff were courteous and friendly. Always a chair available on the beach. We look forward to another stay at Alde Kuká!
2
natalie
17 mars 2024
·
A séjourné 1 nuit
DONT GO TO THIS HOTEL .Decided to stay here for a night. At check in, an hour after the standard time, the room wasn’t ready, they asked us to wait for 15 minutes which turned out to be 45. They give us a room which was in front of construction workers who could see inside of our room and made construction noises non stop. We asked to be moved to another room, they moved us to a room right next to the first one. At 4,50 am I went to the toilet and the toilet wasn’t working cause there wasn’t water in the wc. I go to the reception (5 am) there is no one there, completely closed and nobody around. I walk around the property at 5 am looking for someone to help me, I couldn’t find anyone. I went back to the room, couldn’t sleep and couldn’t use the toilet. A couple of hours later, around 8 am a loud banging noise begins and won’t go away for at least 1 hour. I go back to the reception, nobody goes to check on the noise, nobody says anything besides we are sorry for the inconvenience. I asked for a refund since I e couldn’t use the toilet and couldn’t sleep due to the noise and the lack of water. They offer a massage ! This hotel calls itself luxury but the only luxury part is the price, the people Working there at reception are useless and didn’t solve anything. The manager is useless and reception people are helpless. The only people working there and providing a good services are the restaurant and cleaning staff. A 700 dollar nightmare and a waste of money
DONT GO TO THIS HOTEL .Decided to stay here for a night. At check in, an hour after the standard time, the room wasn’t ready, they asked us to wait for 15 minutes which turned out to be 45. They give us a room which was in front of construction workers who could see inside of our room and made construction noises non stop. We asked to be moved to another room, they moved us to a room right next to the first one. At 4,50 am I went to the toilet and the toilet wasn’t working cause there wasn’t water in the wc. I go to the reception (5 am) there is no one there, completely closed and nobody around. I walk around the property at 5 am looking for someone to help me, I couldn’t find anyone. I went back to the room, couldn’t sleep and couldn’t use the toilet. A couple of hours later, around 8 am a loud banging noise begins and won’t go away for at least 1 hour. I go back to the reception, nobody goes to check on the noise, nobody says anything besides we are sorry for the inconvenience. I asked for a refund since I e couldn’t use the toilet and couldn’t sleep due to the noise and the lack of water. They offer a massage ! This hotel calls itself luxury but the only luxury part is the price, the people Working there at reception are useless and didn’t solve anything. The manager is useless and reception people are helpless. The only people working there and providing a good services are the restaurant and cleaning staff. A 700 dollar nightmare and a waste of money
6
Alberto
29 août 2025
·
A séjourné 1 nuit
Las habitaciones bonitas pero no limpias. Huelen a orines. El colchón y las almohadas no cómodas. Huelen a humedad. La regadera la encontramos con arena lo que supone que no fue bien limpiada. La secadora del pelo no funcionaba.
Las habitaciones bonitas pero no limpias. Huelen a orines. El colchón y las almohadas no cómodas. Huelen a humedad. La regadera la encontramos con arena lo que supone que no fue bien limpiada. La secadora del pelo no funcionaba.
6
Yael
22 févr. 2026
·
A séjourné 2 nuits
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
2
Juvenal
14 janv. 2023
·
A séjourné 19 366 nuits
Scorpion in the rooms
Scorpion in the rooms
10
Lizbeth
1 août 2025
·
A séjourné 3 nuits
Muy buen lugar para hospedarse y pasar unos días de relajación. Lo único que no me encantó fue que al ser madera se escucha muy fuerte cualquier ruido que hagan otros huéspedes. Pero fuera de eso es un lugar tranquilo, camas y almohadas súper cómodas. Limpieza todos los días, te cambian toallas y sábanas. Personal amable.
Muy buen lugar para hospedarse y pasar unos días de relajación. Lo único que no me encantó fue que al ser madera se escucha muy fuerte cualquier ruido que hagan otros huéspedes. Pero fuera de eso es un lugar tranquilo, camas y almohadas súper cómodas. Limpieza todos los días, te cambian toallas y sábanas. Personal amable.
4
morgan
26 févr. 2024
·
A séjourné 8 nuits
The property was situated in an ideal spot on the beach, beautiful walking and views of the ocean. The hotel itself is well appointed and looked very picturesque. The downside was there was absolutely no noise buffering, every night and every morning sounded like a rugby match being played upstairs. ( as late as 11pm and early as 7 am) When I complained to the front desk on my 2nd morning and asked to switch rooms- they said they would talk to the room above mine and kinda just dismissed my issue. nothing changed, the rugby match continued . Also, on my first night, a giant cockroach was climbing down from the curtains, added stressor for sleep. The hotel also experienced frequent power outages.. I ended up leaving the property several days early because of the noise issues and only upon telling them I was checking out did they offer to give me a different room- but after four night of very little sleep and poor sleep at that, I would rather fly all the way home then take a chance on another room. While the staff were very friendly, it did little to alleviate my concerns. The restaurant food was subpar. For the prices they were charging, I would expect chips to be not soggy, cheese pizza to be somewhat edible, and at least some local dishes on the menu. This is a hotel for an American who wants an American experience and will eat swill with no complaint. There is no local flavor to be appreciated. I wouldn’t stay here again.
The property was situated in an ideal spot on the beach, beautiful walking and views of the ocean. The hotel itself is well appointed and looked very picturesque. The downside was there was absolutely no noise buffering, every night and every morning sounded like a rugby match being played upstairs. ( as late as 11pm and early as 7 am) When I complained to the front desk on my 2nd morning and asked to switch rooms- they said they would talk to the room above mine and kinda just dismissed my issue. nothing changed, the rugby match continued . Also, on my first night, a giant cockroach was climbing down from the curtains, added stressor for sleep. The hotel also experienced frequent power outages.. I ended up leaving the property several days early because of the noise issues and only upon telling them I was checking out did they offer to give me a different room- but after four night of very little sleep and poor sleep at that, I would rather fly all the way home then take a chance on another room. While the staff were very friendly, it did little to alleviate my concerns. The restaurant food was subpar. For the prices they were charging, I would expect chips to be not soggy, cheese pizza to be somewhat edible, and at least some local dishes on the menu. This is a hotel for an American who wants an American experience and will eat swill with no complaint. There is no local flavor to be appreciated. I wouldn’t stay here again.
10
Stephen
14 sept. 2023
·
A séjourné 3 nuits
The hotel is really nice, clean and accomadating and it was great to have breakfast included daily. The only negatives I would say is that you can hear everything through the floors, so bring ear plugs. Also, we booked this room for the amazing stone tub (hard to find in Quintana) and the hotel doesn’t have hot water. We thought it was just a problem with the water but we asked and no, they actually don’t have it and the weekend we were there was stormy and cold for august. That was disappointing to not be able to enjoy the bath. Would stay here again, but not for the tub :)
The hotel is really nice, clean and accomadating and it was great to have breakfast included daily. The only negatives I would say is that you can hear everything through the floors, so bring ear plugs. Also, we booked this room for the amazing stone tub (hard to find in Quintana) and the hotel doesn’t have hot water. We thought it was just a problem with the water but we asked and no, they actually don’t have it and the weekend we were there was stormy and cold for august. That was disappointing to not be able to enjoy the bath. Would stay here again, but not for the tub :)
10
Lina
18 janv. 2026
·
A séjourné 5 nuits
Spotless, very nice hotel!
Spotless, very nice hotel!
8
ana
3 déc. 2022
·
A séjourné 19 328 nuits
O espaço é muito bonito e confortável, e muito limpo também, toda a equipa é muito cuidadosa com a aparência e limpeza do espaço exterior. a praia é linda. O staff é simpático, pequeno almoço excelente. Os únicos contras são a falta de insonorizarão dos quartos, as paredes e tectos são papel, pelo que parece que os hóspedes vizinhos estão ao teu lado, ouve se absolutamente tudo. Contudo a partir das 10 pm não há muito barulho na rua, só se ouve mesmo os hóspedes, o que pôs si só não é bom. Água quente nunca tive nem no horário estipulado.
O espaço é muito bonito e confortável, e muito limpo também, toda a equipa é muito cuidadosa com a aparência e limpeza do espaço exterior. a praia é linda. O staff é simpático, pequeno almoço excelente. Os únicos contras são a falta de insonorizarão dos quartos, as paredes e tectos são papel, pelo que parece que os hóspedes vizinhos estão ao teu lado, ouve se absolutamente tudo. Contudo a partir das 10 pm não há muito barulho na rua, só se ouve mesmo os hóspedes, o que pôs si só não é bom. Água quente nunca tive nem no horário estipulado.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses, élégantes et minimalistes, mais beaucoup notent des murs très fins et des planchers en bois grinçants, rendant les chambres du rez-de-chaussée particulièrement bruyantes. Certaines unités n'ont pas de télévision ou de porte de salle de bain, et certains clients ont trouvé les matelas inconfortables ou les chambres donnant sur la route bruyantes.
Avis de voyageur à ce sujet
6
Vincent
29 déc. 2025
·
A séjourné 6 nuits
Nice looking hotel, great breakfast and the best sunbeds I saw in Holbox. Biggest drawback is noise. This is both for the rooms which don’t have noise isolation and the beach area due to the constant back and forth driving from the side by sides and fourwheelers, right by the sundbeds. The fact they where doing construction work with concrete demolition wasn’t great either and the reception handled that really poorly
Nice looking hotel, great breakfast and the best sunbeds I saw in Holbox. Biggest drawback is noise. This is both for the rooms which don’t have noise isolation and the beach area due to the constant back and forth driving from the side by sides and fourwheelers, right by the sundbeds. The fact they where doing construction work with concrete demolition wasn’t great either and the reception handled that really poorly
10
Samantha
3 avr. 2024
·
A séjourné 5 nuits
This resort is absolutely stunning. Extremely luxurious whilst also feeling natural and relaxed. Our room was spacious with a large outdoor area. The staff were always friendly and helpful.
This resort is absolutely stunning. Extremely luxurious whilst also feeling natural and relaxed. Our room was spacious with a large outdoor area. The staff were always friendly and helpful.
8
Lionello
4 janv. 2026
·
A séjourné 4 nuits
Stanza molto bella, come tutta la struttura. Sarebbe un paradiso se non fosse per i rumori. I muri non sononisolanti e nonostante venga chiesto di rispettare il.silenzio dalle 22 non tutti lo fanno con misoca alta e urla.
Stanza molto bella, come tutta la struttura. Sarebbe un paradiso se non fosse per i rumori. I muri non sononisolanti e nonostante venga chiesto di rispettare il.silenzio dalle 22 non tutti lo fanno con misoca alta e urla.
6
neyda
27 mars 2024
·
A séjourné 4 nuits
Es un lindo hotel, limpio y da una sensación de tranquilidad, nosotros estuvimos 5 días, y el primer día todo excelente, hasta les enfundo día que se ocupó la habitación de arriba, por que todo el Ruido se escuchaba, si movían una silla, si caminaban, si subían las escaleras, nuestros vecinos llegaban muy tarde y todas las pláticas y risas nos despertaban y en la mañana madrugaban, y también escuchábamos todo, el ruido, es un gran problema por que no nos daba oportunidad de descansar como necesitábamos, escribimos a recepción (por qué la única forma de comunicarte es por WhatsApp) pero nadie atiende después de las 11pm, entonces no pudieron ayudarnos con el problema, y el día siguiente que lo reportamos en persona, tampoco pudieron apoyarnos, quizás se debe a algún tema de privacidad de cada habitación (la cual no existe para todos)
Es un lindo hotel, limpio y da una sensación de tranquilidad, nosotros estuvimos 5 días, y el primer día todo excelente, hasta les enfundo día que se ocupó la habitación de arriba, por que todo el Ruido se escuchaba, si movían una silla, si caminaban, si subían las escaleras, nuestros vecinos llegaban muy tarde y todas las pláticas y risas nos despertaban y en la mañana madrugaban, y también escuchábamos todo, el ruido, es un gran problema por que no nos daba oportunidad de descansar como necesitábamos, escribimos a recepción (por qué la única forma de comunicarte es por WhatsApp) pero nadie atiende después de las 11pm, entonces no pudieron ayudarnos con el problema, y el día siguiente que lo reportamos en persona, tampoco pudieron apoyarnos, quizás se debe a algún tema de privacidad de cada habitación (la cual no existe para todos)
8
Timothy
19 févr. 2026
·
A séjourné 6 nuits
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
8
Toni
20 janv. 2026
·
A séjourné 5 nuits
Room was clean, a bit sparse. No dresser, tv and no door on the bathroom- def something to keep in mind. Room faced the road and it was a bit loud early in the mornings. Resort itself is gorgeous, beach and pool- beautiful. No issues with hot water. Staff were all great. I didn’t love the food but husband thought it was good. Breakfast was great considering it was included. I would stay again and I would recommend it but a different room.
Room was clean, a bit sparse. No dresser, tv and no door on the bathroom- def something to keep in mind. Room faced the road and it was a bit loud early in the mornings. Resort itself is gorgeous, beach and pool- beautiful. No issues with hot water. Staff were all great. I didn’t love the food but husband thought it was good. Breakfast was great considering it was included. I would stay again and I would recommend it but a different room.
8
Veronica
17 juil. 2025
·
A séjourné 5 nuits
This is a beautiful hotel! The island is mainly boutique hotels and this was one of the best. The exterior was beautiful and clean. The pool was gorgeous and the restaurant staff waited on us in the pool. Everyone was so friendly and accommodating. Negative #1: the mattress was not comfortable at all. We even ordered extra comforters to pad the bed and that didn’t help much. I slept on the chaise the last night which was actually very comfortable. Negative #2: if you are on the bottom floor you can hear literally everything. Every step, every word, every pin drop. Because the floors are made of wood with seemingly not insulation all the extra noises echo. Although the interior of our room was beautifully crafted from all real wood the acoustics were unpleasant. Thankfully we had 3 nights with not upstairs neighbor but day 1 and day 5, not so pleasant. The restaurant food was delicious with fun entertainment. Staffed with Chef’s and obviously well trained culinary professionals, the hotel restaurant and sushi bar did not disappoint. The beach front was just past the gorgeous pool with white soft sand and clear blue waters. Even with the negative aspects I pointed out I would still highly recommend Aldea Kuka. Thank you for having us.
This is a beautiful hotel! The island is mainly boutique hotels and this was one of the best. The exterior was beautiful and clean. The pool was gorgeous and the restaurant staff waited on us in the pool. Everyone was so friendly and accommodating. Negative #1: the mattress was not comfortable at all. We even ordered extra comforters to pad the bed and that didn’t help much. I slept on the chaise the last night which was actually very comfortable. Negative #2: if you are on the bottom floor you can hear literally everything. Every step, every word, every pin drop. Because the floors are made of wood with seemingly not insulation all the extra noises echo. Although the interior of our room was beautifully crafted from all real wood the acoustics were unpleasant. Thankfully we had 3 nights with not upstairs neighbor but day 1 and day 5, not so pleasant. The restaurant food was delicious with fun entertainment. Staffed with Chef’s and obviously well trained culinary professionals, the hotel restaurant and sushi bar did not disappoint. The beach front was just past the gorgeous pool with white soft sand and clear blue waters. Even with the negative aspects I pointed out I would still highly recommend Aldea Kuka. Thank you for having us.
8
Diego
16 avr. 2025
·
A séjourné 3 nuits
Everything was amazing, location, staff, amenities, food, etc. Except that in my room I could hear every movement and talk of the guest on the room above mine. I woke up because of the other guest alarm two days in a row.
Everything was amazing, location, staff, amenities, food, etc. Except that in my room I could hear every movement and talk of the guest on the room above mine. I woke up because of the other guest alarm two days in a row.
6
Tracy
6 mai 2024
·
A séjourné 3 nuits
This was our third time staying at this hotel. We have always loved it in the past but this time we booked a room with two beds because we had family traveling with us. The noise from upstairs was unbearable. We could hear the other occupants talking, screaming, moving furniture, and everything else. We would stay here again but not in one of these type of rooms.
This was our third time staying at this hotel. We have always loved it in the past but this time we booked a room with two beds because we had family traveling with us. The noise from upstairs was unbearable. We could hear the other occupants talking, screaming, moving furniture, and everything else. We would stay here again but not in one of these type of rooms.
10
Laurianne
23 nov. 2025
·
A séjourné 4 nuits
Beautiful hotel, we loved being a bit further down the beach from town, giving us beautiful walks each day. Staff were really friendly, the rooms were large and had everything you needed
Beautiful hotel, we loved being a bit further down the beach from town, giving us beautiful walks each day. Staff were really friendly, the rooms were large and had everything you needed
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué comme étant amical et attentif, plusieurs membres du personnel allant au-delà de leurs fonctions et offrant une communication utile. Cependant, la cohérence est un problème : on parle d'une réception lente ou peu réactive, de politiques strictes ou axées sur le profit (gros dépôt, frais supplémentaires), d'un service de ménage tardif, de perturbations liées à des événements et de quelques plaintes sérieuses de vol.
Avis de voyageur à ce sujet
8
Alexandra Christine
9 mai 2025
·
A séjourné 14 nuits
Wunderschöne Anlage die sehr gepflegt ist vor allem Die Außenbereiche werden täglich sehr sorgfältig gereinigt! Sehr liebes Personal bis auf einen Herren an der Rezeption Mario. Uns wurde gleich zu Beginn diverse Wertgegenstände sowie Bargeld aus dem Zimmer gestohlen ( der Safe funktionierte am 1.tag noch nicht!) dies sollte natürlich generell nicht passieren und in einem Hotel dieser Klasse noch weniger. Wir wurden von Mario indirekt beschuldigt, selber schuld zu sein da wir ja die Sachen nicht im Safe hatten. Ich packe doch nicht jedes Wechselgeld, iPad Pencil etc. In den Safe! Das war sehr ärgerlich und ich hätte mir einen anderen Umgang gewünscht! Ansonsten war es sehr schön alles ist sehr geschmackvoll eingerichtet das Frühstück ist sehr lecker:) Wünschenswert wäre noch die Möglichkeit, Trinkwasser am Strand zur Verfügung zu haben. Immer Mineralwasser zu bestellen wird auf Dauer etwas teuer. Zimmer sind leider extrem hellhörig man sollte versuchen nicht im Untersten Stockwerk zu sein - teilweise dachte ich die Leute laufen durch unser Zimmer …
Wunderschöne Anlage die sehr gepflegt ist vor allem Die Außenbereiche werden täglich sehr sorgfältig gereinigt! Sehr liebes Personal bis auf einen Herren an der Rezeption Mario. Uns wurde gleich zu Beginn diverse Wertgegenstände sowie Bargeld aus dem Zimmer gestohlen ( der Safe funktionierte am 1.tag noch nicht!) dies sollte natürlich generell nicht passieren und in einem Hotel dieser Klasse noch weniger. Wir wurden von Mario indirekt beschuldigt, selber schuld zu sein da wir ja die Sachen nicht im Safe hatten. Ich packe doch nicht jedes Wechselgeld, iPad Pencil etc. In den Safe! Das war sehr ärgerlich und ich hätte mir einen anderen Umgang gewünscht! Ansonsten war es sehr schön alles ist sehr geschmackvoll eingerichtet das Frühstück ist sehr lecker:) Wünschenswert wäre noch die Möglichkeit, Trinkwasser am Strand zur Verfügung zu haben. Immer Mineralwasser zu bestellen wird auf Dauer etwas teuer. Zimmer sind leider extrem hellhörig man sollte versuchen nicht im Untersten Stockwerk zu sein - teilweise dachte ich die Leute laufen durch unser Zimmer …
10
Tracy
21 févr. 2026
·
A séjourné 6 nuits
Room was immaculate, service great and beach is amazing. Luis stood out as an employee. Luis remembered our names, drinks and was just terrific. All staff were courteous and friendly. Always a chair available on the beach. We look forward to another stay at Alde Kuká!
Room was immaculate, service great and beach is amazing. Luis stood out as an employee. Luis remembered our names, drinks and was just terrific. All staff were courteous and friendly. Always a chair available on the beach. We look forward to another stay at Alde Kuká!
2
natalie
17 mars 2024
·
A séjourné 1 nuit
DONT GO TO THIS HOTEL .Decided to stay here for a night. At check in, an hour after the standard time, the room wasn’t ready, they asked us to wait for 15 minutes which turned out to be 45. They give us a room which was in front of construction workers who could see inside of our room and made construction noises non stop. We asked to be moved to another room, they moved us to a room right next to the first one. At 4,50 am I went to the toilet and the toilet wasn’t working cause there wasn’t water in the wc. I go to the reception (5 am) there is no one there, completely closed and nobody around. I walk around the property at 5 am looking for someone to help me, I couldn’t find anyone. I went back to the room, couldn’t sleep and couldn’t use the toilet. A couple of hours later, around 8 am a loud banging noise begins and won’t go away for at least 1 hour. I go back to the reception, nobody goes to check on the noise, nobody says anything besides we are sorry for the inconvenience. I asked for a refund since I e couldn’t use the toilet and couldn’t sleep due to the noise and the lack of water. They offer a massage ! This hotel calls itself luxury but the only luxury part is the price, the people Working there at reception are useless and didn’t solve anything. The manager is useless and reception people are helpless. The only people working there and providing a good services are the restaurant and cleaning staff. A 700 dollar nightmare and a waste of money
DONT GO TO THIS HOTEL .Decided to stay here for a night. At check in, an hour after the standard time, the room wasn’t ready, they asked us to wait for 15 minutes which turned out to be 45. They give us a room which was in front of construction workers who could see inside of our room and made construction noises non stop. We asked to be moved to another room, they moved us to a room right next to the first one. At 4,50 am I went to the toilet and the toilet wasn’t working cause there wasn’t water in the wc. I go to the reception (5 am) there is no one there, completely closed and nobody around. I walk around the property at 5 am looking for someone to help me, I couldn’t find anyone. I went back to the room, couldn’t sleep and couldn’t use the toilet. A couple of hours later, around 8 am a loud banging noise begins and won’t go away for at least 1 hour. I go back to the reception, nobody goes to check on the noise, nobody says anything besides we are sorry for the inconvenience. I asked for a refund since I e couldn’t use the toilet and couldn’t sleep due to the noise and the lack of water. They offer a massage ! This hotel calls itself luxury but the only luxury part is the price, the people Working there at reception are useless and didn’t solve anything. The manager is useless and reception people are helpless. The only people working there and providing a good services are the restaurant and cleaning staff. A 700 dollar nightmare and a waste of money
10
Gianfranco
16 févr. 2026
·
A séjourné 2 nuits
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
10
VICTOR
7 juil. 2025
·
A séjourné 7 nuits
My family and I spent the entire week at Hotel Aldea Kuká, and I can say without a doubt that it’s one of the places where we’ve experienced the kindest and most attentive service of any hotel we’ve ever stayed in. At reception, Mitch, Gladys, and Abigaíl; and in the restaurants, Eduardo, Israel, and Mike—all of them were truly dedicated to making us feel seen, welcome, and cared for. I believe Holbox is a paradise. The beaches, the sandbars, the crystal-clear water, and the fact that you can walk hundreds of meters into the sea without the water rising above your knees—it’s honestly hard to put into words. The hotel is beautiful and well-maintained. The beds are comfortable, and the view from the balcony is breathtaking. The food is excellent in all the restaurants, and the pool is also a lovely space where you can easily spend long stretches of time. In short: the hotel is stunning, the location is divine, and the staff is absolutely wonderful. They genuinely go out of their way to make you happy, and if something goes wrong, they make sure to fix it immediately. We were truly happy in Holbox, and that was largely thanks to the team at Hotel Aldea Kuká. Highly recommended.
My family and I spent the entire week at Hotel Aldea Kuká, and I can say without a doubt that it’s one of the places where we’ve experienced the kindest and most attentive service of any hotel we’ve ever stayed in. At reception, Mitch, Gladys, and Abigaíl; and in the restaurants, Eduardo, Israel, and Mike—all of them were truly dedicated to making us feel seen, welcome, and cared for. I believe Holbox is a paradise. The beaches, the sandbars, the crystal-clear water, and the fact that you can walk hundreds of meters into the sea without the water rising above your knees—it’s honestly hard to put into words. The hotel is beautiful and well-maintained. The beds are comfortable, and the view from the balcony is breathtaking. The food is excellent in all the restaurants, and the pool is also a lovely space where you can easily spend long stretches of time. In short: the hotel is stunning, the location is divine, and the staff is absolutely wonderful. They genuinely go out of their way to make you happy, and if something goes wrong, they make sure to fix it immediately. We were truly happy in Holbox, and that was largely thanks to the team at Hotel Aldea Kuká. Highly recommended.
2
Sherra
7 avr. 2023
·
The service was terrible. They were rude, unfriendly, and unprofessional. All hotels, start with good customer service. They have potential because the property and beaches are beautiful. They need to change how things are run. It’s obvious that the management is the problem. Or lack of. Secure knocked on our door one night, or I should say pounded, and told us we were not allowed to talk in our room. Never had an experience like that. He made us feel unsafe and threatened in our presidential suite. Unacceptable!! Any other hotel will have better service than this one!
The service was terrible. They were rude, unfriendly, and unprofessional. All hotels, start with good customer service. They have potential because the property and beaches are beautiful. They need to change how things are run. It’s obvious that the management is the problem. Or lack of. Secure knocked on our door one night, or I should say pounded, and told us we were not allowed to talk in our room. Never had an experience like that. He made us feel unsafe and threatened in our presidential suite. Unacceptable!! Any other hotel will have better service than this one!
6
Yael
22 févr. 2026
·
A séjourné 2 nuits
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
2
Luca
22 août 2023
·
I booked this hotel for my parents and the following is their review: “Very nice structure, but terrible service. Conclusion: Avoid this hotel, as on the island, there are plenty of better opportunities. We spent 2 nights in this hotel and had several issues with the way they attend to the clients: we booked a tour, but they canceled it 15 minutes before the start, leaving us without options and losing one day out of three. We had breakfast included, but it starts late (8:00). We asked to have breakfast at 7:45, as the tours start at 8:00, and they asked us to pay the full price because it was out of the planned time (a scam). While we were enjoying the beach, they sent us away because of a private event. They have a small number of sunbeds, but they let people occupy them even if they stay away for several hours (resulting in several clients occupying them early in the morning and then going around the island). In addition to all this, the rooms are not properly designed, and you can hear any noise coming from other rooms or from the traffic outside (impossible to sleep without earplugs). As partial compensation, they gave us a 3-hour complementary late check-out, but it was definitely not enough for all the problems they've created.”
I booked this hotel for my parents and the following is their review: “Very nice structure, but terrible service. Conclusion: Avoid this hotel, as on the island, there are plenty of better opportunities. We spent 2 nights in this hotel and had several issues with the way they attend to the clients: we booked a tour, but they canceled it 15 minutes before the start, leaving us without options and losing one day out of three. We had breakfast included, but it starts late (8:00). We asked to have breakfast at 7:45, as the tours start at 8:00, and they asked us to pay the full price because it was out of the planned time (a scam). While we were enjoying the beach, they sent us away because of a private event. They have a small number of sunbeds, but they let people occupy them even if they stay away for several hours (resulting in several clients occupying them early in the morning and then going around the island). In addition to all this, the rooms are not properly designed, and you can hear any noise coming from other rooms or from the traffic outside (impossible to sleep without earplugs). As partial compensation, they gave us a 3-hour complementary late check-out, but it was definitely not enough for all the problems they've created.”
10
Esin
7 févr. 2024
·
A séjourné 4 nuits
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
2
Sunny
30 avr. 2025
·
A séjourné 7 nuits
Disappointing Experience During Our Honeymoon We recently stayed at this hotel for our honeymoon, and our experience was far from what we had envisioned. The hotel is extremely noisy, especially if you find yourself allocated a room near the front entrance. The constant traffic from golf carts driving by late at night, coupled with loud music, made it nearly impossible to get a restful night’s sleep. Even when we moved to a room at the back of the hotel, we encountered the same issue; the thin walls allowed us to hear everything which was quite disruptive. The situation took a serious turn when we discovered that approximately £450 of our money had gone missing. We reported this alarming theft to the manager, who assured us that he would review the CCTV footage. However, the communication barrier proved to be a significant challenge, as the manager, Fernandez, had limited English skills. This led to further frustration, as we had to rely on front desk staff to interpret our concerns. Initially, we had requested an upgrade to make our honeymoon more special, but our request was denied. Ironically, after the theft incident, the manager offered us an upgrade as a gesture of goodwill. This felt insincere, especially since he acknowledged that thefts had occurred at the hotel before. Overall, we were deeply disappointed. The lack of security, combined with the noise and communication issues, overshadowed what was meant to be a joyful occasion. We will be filing a complaint.
Disappointing Experience During Our Honeymoon We recently stayed at this hotel for our honeymoon, and our experience was far from what we had envisioned. The hotel is extremely noisy, especially if you find yourself allocated a room near the front entrance. The constant traffic from golf carts driving by late at night, coupled with loud music, made it nearly impossible to get a restful night’s sleep. Even when we moved to a room at the back of the hotel, we encountered the same issue; the thin walls allowed us to hear everything which was quite disruptive. The situation took a serious turn when we discovered that approximately £450 of our money had gone missing. We reported this alarming theft to the manager, who assured us that he would review the CCTV footage. However, the communication barrier proved to be a significant challenge, as the manager, Fernandez, had limited English skills. This led to further frustration, as we had to rely on front desk staff to interpret our concerns. Initially, we had requested an upgrade to make our honeymoon more special, but our request was denied. Ironically, after the theft incident, the manager offered us an upgrade as a gesture of goodwill. This felt insincere, especially since he acknowledged that thefts had occurred at the hotel before. Overall, we were deeply disappointed. The lack of security, combined with the noise and communication issues, overshadowed what was meant to be a joyful occasion. We will be filing a complaint.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en bord de mer, sur une portion plus calme, à 10 à 20 minutes à pied de la ville et de Mosquito Beach. Beaucoup apprécient le cadre paisible et la vue. Certains mentionnent le bruit de la route ou des véhicules sur la plage près de certaines chambres ou du rivage.
Avis de voyageur à ce sujet
10
Jens
2 janv. 2026
·
A séjourné 10 nuits
The most beautiful hotel and beach, that we have ever visited. Great overall service in reception (we changed rooms, better view, and some construction work got stopped after we mentioned the noise). The staff was increadible friendly and very helpsome. The hotel was clean and the breakfast was very nice. Only two things were not ok. We had booked the christmas dinner on the hotel (it was double in prize compared to other nice restaurants and the food was not great, main cource especially). The other thing was a feeling, that the hotel was very keen on making money. You saw it in the small things. No water was put in hotelroom, only 4 nespresso tabs for a 10 night stay (100 pesos for aditionals). We broke a drinking glas in the room and was asked to pay for it (which we refused and reception ended up saying ok, but not a good experience). But overall a fantastic hotel og the most beautiful beach, that we have ever seen.
The most beautiful hotel and beach, that we have ever visited. Great overall service in reception (we changed rooms, better view, and some construction work got stopped after we mentioned the noise). The staff was increadible friendly and very helpsome. The hotel was clean and the breakfast was very nice. Only two things were not ok. We had booked the christmas dinner on the hotel (it was double in prize compared to other nice restaurants and the food was not great, main cource especially). The other thing was a feeling, that the hotel was very keen on making money. You saw it in the small things. No water was put in hotelroom, only 4 nespresso tabs for a 10 night stay (100 pesos for aditionals). We broke a drinking glas in the room and was asked to pay for it (which we refused and reception ended up saying ok, but not a good experience). But overall a fantastic hotel og the most beautiful beach, that we have ever seen.
10
Glenn
6 janv. 2023
·
A séjourné 19 358 nuits
The property is absolutely amazing and the staff is all so kind and accommodating. The food presentation and quality was top notch as well. The location is great as well as its not near the very busy part of the island
The property is absolutely amazing and the staff is all so kind and accommodating. The food presentation and quality was top notch as well. The location is great as well as its not near the very busy part of the island
8
Timothy
19 févr. 2026
·
A séjourné 6 nuits
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
10
Gianfranco
16 févr. 2026
·
A séjourné 2 nuits
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
¡Increíble hotel! Tiene un gusto exquisito en el diseño y la atención es de primera, en especial el capitán Israel y el mesero Luis. La alberca es espectacular, el lugar perfecto para disfrutar del atardecer, en mar literal enfrente con camas muy cómodas. La ubicación es inmejorable, ya que puedes llegar caminando tanto a Punta Mosquito como al centro. Sin duda, volvería a hospedarme aquí. ¡Muchas felicidades por el excelente servicio!
10
Sophie
1 mars 2024
·
A séjourné 4 nuits
A wonderful 4 night stay, the staff were all so lovely and helpful. Hotel is beautiful, quiet but a 15min walk to the town. Would definitely recommend and hope to be back soon. My only feedback would not too charge extra for a cappuccino for breakfast, things like that go a long way.
A wonderful 4 night stay, the staff were all so lovely and helpful. Hotel is beautiful, quiet but a 15min walk to the town. Would definitely recommend and hope to be back soon. My only feedback would not too charge extra for a cappuccino for breakfast, things like that go a long way.
10
Gabriela
17 oct. 2023
·
A séjourné 2 nuits
Muy bonito hotel con todas las amenidades necesarias para pasar un buen rato. Lo único es que está caminando a 20’minutos del centro sin embargo su ubicación hace que sea un espacio bastante tranquilo
Muy bonito hotel con todas las amenidades necesarias para pasar un buen rato. Lo único es que está caminando a 20’minutos del centro sin embargo su ubicación hace que sea un espacio bastante tranquilo
8
Terry
4 avr. 2023
·
A séjourné 5 nuits
Amazing location, very nice hotel with the best beach we saw on all of Holbox. There biggest downfall is that they charge more than anyone for drinks and food on the Island. Would stay here again but will drink and eat elsewhere. One other thing if you have trouble with stairs get a ground level room as there are no elevators.
Amazing location, very nice hotel with the best beach we saw on all of Holbox. There biggest downfall is that they charge more than anyone for drinks and food on the Island. Would stay here again but will drink and eat elsewhere. One other thing if you have trouble with stairs get a ground level room as there are no elevators.
10
Carlos
30 juil. 2024
·
A séjourné 4 nuits
Great resort and location
Great resort and location
10
kirk
25 avr. 2025
·
A séjourné 5 nuits
This hotel was great, very relaxing and zen. The location was perfect, not too close to the downtown, but easy 15 mins walk. Staff was very attentive and catering.
This hotel was great, very relaxing and zen. The location was perfect, not too close to the downtown, but easy 15 mins walk. Staff was very attentive and catering.
10
Laurianne
23 nov. 2025
·
A séjourné 4 nuits
Beautiful hotel, we loved being a bit further down the beach from town, giving us beautiful walks each day. Staff were really friendly, the rooms were large and had everything you needed
Beautiful hotel, we loved being a bit further down the beach from town, giving us beautiful walks each day. Staff were really friendly, the rooms were large and had everything you needed
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est souvent apprécié (souvent inclus), et certains clients apprécient le bar, le restaurant et les options de sushis. Cependant, beaucoup trouvent la restauration sur place trop chère avec une qualité variable, notent des pourboires ou des frais supplémentaires, et citent quelques repas décevants ou un choix limité.
Avis de voyageur à ce sujet
10
Jens
2 janv. 2026
·
A séjourné 10 nuits
The most beautiful hotel and beach, that we have ever visited. Great overall service in reception (we changed rooms, better view, and some construction work got stopped after we mentioned the noise). The staff was increadible friendly and very helpsome. The hotel was clean and the breakfast was very nice. Only two things were not ok. We had booked the christmas dinner on the hotel (it was double in prize compared to other nice restaurants and the food was not great, main cource especially). The other thing was a feeling, that the hotel was very keen on making money. You saw it in the small things. No water was put in hotelroom, only 4 nespresso tabs for a 10 night stay (100 pesos for aditionals). We broke a drinking glas in the room and was asked to pay for it (which we refused and reception ended up saying ok, but not a good experience). But overall a fantastic hotel og the most beautiful beach, that we have ever seen.
The most beautiful hotel and beach, that we have ever visited. Great overall service in reception (we changed rooms, better view, and some construction work got stopped after we mentioned the noise). The staff was increadible friendly and very helpsome. The hotel was clean and the breakfast was very nice. Only two things were not ok. We had booked the christmas dinner on the hotel (it was double in prize compared to other nice restaurants and the food was not great, main cource especially). The other thing was a feeling, that the hotel was very keen on making money. You saw it in the small things. No water was put in hotelroom, only 4 nespresso tabs for a 10 night stay (100 pesos for aditionals). We broke a drinking glas in the room and was asked to pay for it (which we refused and reception ended up saying ok, but not a good experience). But overall a fantastic hotel og the most beautiful beach, that we have ever seen.
8
Matthias
29 août 2024
·
A séjourné 5 nuits
Great location on the beach front; relaxing pool area (music rather loud), nice wooden architecture, rooms in excellent condition. Breakfast without varieties, service appears sometimes unmotivated; Asian restaurant offers rather average sushi. Great base to explore the Island, but eat out.
Great location on the beach front; relaxing pool area (music rather loud), nice wooden architecture, rooms in excellent condition. Breakfast without varieties, service appears sometimes unmotivated; Asian restaurant offers rather average sushi. Great base to explore the Island, but eat out.
8
Timothy
19 févr. 2026
·
A séjourné 6 nuits
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
We had a great time at Aldea Kuka. It’s a really lovely hotel, it’s super relaxing and the staff were all so friendly. Our room was great and the location is fab. They gave us a lovely welcome Cocktail and dessert platter, which was delicious. They offer free yoga and Pilates classes every day, which is a really nice touch. It was very easy to book excursions and bikes through the reception. We walked into the town every night along the beach road and it was so nice to be able to wander to Mosquito beach in just 10 minutes. I thought the location was perfect and I’m glad we chose that end of the island instead of the other end. There were a few issues with the hotel. The soundproofing of the rooms is pretty much non-existent. You can hear your neighbours’ every move in the rooms above and either side. The other letdown was the food. While the breakfast menu was extensive, we didn’t think any were that good. The fruit plate you get each morning is nice. We had lunch on one of the days and that was ok but decided not to eat at the hotel again as there are many better options in town. Having said that, we didn’t try the sushi restaurant. We had guacamole one day and it was the most expensive guacamole we had on our entire trip (£16!) and nothing to write home about. Spa treatments are expensive. We thought for this type of luxury hotel it was missing the finer details (robes, slippers and maybe a few treats you usually get at 4/5 hotels) but would definitely stay again
8
Thibault
25 juil. 2024
·
A séjourné 1 nuit
The good: Architectural charm: Aldea Kuka boasts captivating architecture that seamlessly blends with its natural surroundings. The design is unique and inviting. Aesthetic ambiance: The overall look and feel of the resort create a serene and relaxing atmosphere. Friendly lobby staf: The warm and welcoming lobby staff enhance the guest experience, their hospitality sets a positive tone upon arrival. The Bad: Hidden breakfast tips: Unfortunately, Aldea Kuka falls short when it comes to transparency. Charging tips (propina) for breakfast, which should be included in the room rate, is disappointing. Consumption oriented: The resort’s focus on consumption (especially tipping) can feel excessive. While tipping is not mandatory, it often feels like noblesse oblige—expected rather than optional. Thin Walls: The rooms suffer from thin walls, allowing every neighbor’s movement to echo through. Light sleepers might find this bothersome. Addressing those areas could elevate Aldea Kuka to the ranks of high-end hotels.
The good: Architectural charm: Aldea Kuka boasts captivating architecture that seamlessly blends with its natural surroundings. The design is unique and inviting. Aesthetic ambiance: The overall look and feel of the resort create a serene and relaxing atmosphere. Friendly lobby staf: The warm and welcoming lobby staff enhance the guest experience, their hospitality sets a positive tone upon arrival. The Bad: Hidden breakfast tips: Unfortunately, Aldea Kuka falls short when it comes to transparency. Charging tips (propina) for breakfast, which should be included in the room rate, is disappointing. Consumption oriented: The resort’s focus on consumption (especially tipping) can feel excessive. While tipping is not mandatory, it often feels like noblesse oblige—expected rather than optional. Thin Walls: The rooms suffer from thin walls, allowing every neighbor’s movement to echo through. Light sleepers might find this bothersome. Addressing those areas could elevate Aldea Kuka to the ranks of high-end hotels.
8
Thibault
25 juil. 2024
·
A séjourné 5 nuits
The Good: - Aldea Kuka boasts captivating architecture that seamlessly blends with its natural surroundings. The design is both unique and inviting. - The overall look and feel of the resort create a serene and relaxing atmosphere. You’ll find yourself immersed in tranquility. - The warm and welcoming lobby staff enhance the guest experience. Their hospitality sets a positive tone upon arrival. The Bad: - Unfortunately, Aldea Kuka falls short when it comes to transparency. Charging tips (propina) for breakfast, which should be included in the room rate, is disappointing. Thin Walls: The rooms suffer from thin walls, allowing every neighbor’s movement to echo through. Light sleepers might find this bothersome. - The resort’s focus on consumption (especially tipping) can feel excessive. While tipping is not mandatory, it often feels like noblesse oblige—expected rather than optional. Addressing those areas could elevate Aldea Kuka to the ranks of high-end hotels.
The Good: - Aldea Kuka boasts captivating architecture that seamlessly blends with its natural surroundings. The design is both unique and inviting. - The overall look and feel of the resort create a serene and relaxing atmosphere. You’ll find yourself immersed in tranquility. - The warm and welcoming lobby staff enhance the guest experience. Their hospitality sets a positive tone upon arrival. The Bad: - Unfortunately, Aldea Kuka falls short when it comes to transparency. Charging tips (propina) for breakfast, which should be included in the room rate, is disappointing. Thin Walls: The rooms suffer from thin walls, allowing every neighbor’s movement to echo through. Light sleepers might find this bothersome. - The resort’s focus on consumption (especially tipping) can feel excessive. While tipping is not mandatory, it often feels like noblesse oblige—expected rather than optional. Addressing those areas could elevate Aldea Kuka to the ranks of high-end hotels.
6
Yael
22 févr. 2026
·
A séjourné 2 nuits
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
Nice hotel overall, but not truly 5-star. No elevator (we were on the third floor), and at checkout we had to carry our luggage ourselves due to no response from reception. The beach is beautiful, the pool is small and far, and housekeeping once arrived at 6 PM despite saying it’s until 4 PM. Food is tasty but expensive. Good for two nights longer stays get uncomfortable because of the sand and limited cleaning.
10
Esin
7 févr. 2024
·
A séjourné 4 nuits
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
10
Silvio
15 janv. 2025
·
A séjourné 2 nuits
Aldea Kuka is an absolutely incredible hotel that exceeded all my expectations. The location is perfect, right on the beachfront, offering stunning views and easy access to the sea. The service was exceptional—every staff member was attentive, friendly, and went above and beyond to make our stay unforgettable. The accommodations are beautifully designed, very comfortable, and create a relaxing atmosphere that blends perfectly with the natural surroundings. One of the highlights is the variety of dining options. The bar, restaurant, and sushi bar are all top-notch, offering high-quality food and drinks that delighted us every time. The heated pool is another fantastic feature, perfect for unwinding after a day of exploring the island. I highly recommend Aldea Kuka for anyone looking for a luxurious and memorable stay in Holbox. It’s truly a gem!
Aldea Kuka is an absolutely incredible hotel that exceeded all my expectations. The location is perfect, right on the beachfront, offering stunning views and easy access to the sea. The service was exceptional—every staff member was attentive, friendly, and went above and beyond to make our stay unforgettable. The accommodations are beautifully designed, very comfortable, and create a relaxing atmosphere that blends perfectly with the natural surroundings. One of the highlights is the variety of dining options. The bar, restaurant, and sushi bar are all top-notch, offering high-quality food and drinks that delighted us every time. The heated pool is another fantastic feature, perfect for unwinding after a day of exploring the island. I highly recommend Aldea Kuka for anyone looking for a luxurious and memorable stay in Holbox. It’s truly a gem!
8
Dan
1 mars 2024
·
A séjourné 3 nuits
The facility is very nice. Staff is extremely friendly. Some rules such as no outside beer allowed on the beach when 3/4 of the selection offered was unavailable! Seems extreme. We order al lobster pizza prices at 1026 pesos assuming it’s a nice place it should be good…. Was disgusting, frozen crust and gross disappointed with that for sure.
The facility is very nice. Staff is extremely friendly. Some rules such as no outside beer allowed on the beach when 3/4 of the selection offered was unavailable! Seems extreme. We order al lobster pizza prices at 1026 pesos assuming it’s a nice place it should be good…. Was disgusting, frozen crust and gross disappointed with that for sure.
10
Joseph
14 août 2025
·
A séjourné 4 nuits
Fantastic spot up the beach from the hussle of town. Perfect beach front with lovely staff, great food and the right mix of entertainment. Would stay again
Fantastic spot up the beach from the hussle of town. Perfect beach front with lovely staff, great food and the right mix of entertainment. Would stay again
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Gaetan
28 févr. 2026
·
A séjourné 3 nuits
Beaucoup trop dispendieux pour un 4 étoiles. Les cocktaîs sont entre20 et 30 USD, le double de partout sur l île. Et n oubliez pas, 10 UaSf pour un capucxino
Beaucoup trop dispendieux pour un 4 étoiles. Les cocktaîs sont entre20 et 30 USD, le double de partout sur l île. Et n oubliez pas, 10 UaSf pour un capucxino
10
Antoine
1 févr. 2026
·
A séjourné 7 nuits
Superbe séjour, excellent service par un personnel très attentionné. La chambre était très confortable et le restaurant excellent. Nous avions une chambre au dernier étage, quand il y a du vent, les feuilles qui recouvrent le toit font du bruit.
Superbe séjour, excellent service par un personnel très attentionné. La chambre était très confortable et le restaurant excellent. Nous avions une chambre au dernier étage, quand il y a du vent, les feuilles qui recouvrent le toit font du bruit.
10
Sylvie
11 sept. 2025
·
A séjourné 5 nuits
Le service est excellent au restaurant et au bar . Luis est très attentionné pour plaire aux clients
Le service est excellent au restaurant et au bar . Luis est très attentionné pour plaire aux clients
10
Léo
2 avr. 2025
·
A séjourné 1 nuit
Un hôtel très propre, le personnel est au petit soin et il est très bien équipé
Un hôtel très propre, le personnel est au petit soin et il est très bien équipé
10
Léo
30 mars 2025
·
A séjourné 2 nuits
Hébergement largement au dessus de nos attentes foncez
Hébergement largement au dessus de nos attentes foncez
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 15:00 à 23:00
Avant 12:00
Dépôt de garantie
MXN 20000 per accommodation on arrival.
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Suppléments facultatifs
Services supplémentaires payants que vous pouvez demander.
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-15: NO DATA
- 2026-10-16: 172.27960585072327USD
- 2026-10-17: 175.02457231413268USD
- 2026-10-18: 164.80336794935607USD
- 2026-10-19: 164.0984525666046USD
- 2026-10-20: 164.94604411410523USD
- 2026-10-21: 165.3869338970032USD
- 2026-10-22: 221.7589064725952USD
- 2026-10-23: 178.15831372592163USD
- 2026-10-24: 220.52609443165588USD
- 2026-10-25: 175.13395336714174USD
- 2026-10-26: 212.02282510775757USD
- 2026-10-27: 212.21141727497866USD
- 2026-10-28: 221.99204093989565USD
- 2026-10-29: 205.28105436186218USD
- 2026-10-30: 217.10172910743714USD
- 2026-10-31: 207.76412446412658USD
- 2026-11-01: 277.39611998095705USD
- 2026-11-02: 276.02370543437195USD
- 2026-11-03: 277.6431975275421USD
- 2026-11-04: 262.94339710864256USD
- 2026-11-05: 277.39611998095705USD
- 2026-11-06: 302.44609824801637USD
- 2026-11-07: 299.7649402607422USD
- 2026-11-08: 277.68336115124515USD
- 2026-11-09: 282.08599146305846USD
- 2026-11-10: 274.6941504024353USD
- 2026-11-11: 277.39611998095705USD
- 2026-11-12: 280.16366667744444USD
- 2026-11-13: 296.6987678353882USD
- 2026-11-14: 296.6987678353882USD
- 2026-11-15: 458.95627031185916USD
- 2026-11-16: 277.39611998095705USD
- 2026-11-17: 274.6941504024353USD
- 2026-11-18: 286.5099141619568USD
- 2026-11-19: 278.2858670206299USD
- 2026-11-20: 297.5121370220337USD
- 2026-11-21: 309.3223029443054USD
- 2026-11-22: 286.5099141619568USD
- 2026-11-23: 287.77389207592773USD
- 2026-11-24: 277.6431975275421USD
- 2026-11-25: 287.77389207592773USD
- 2026-11-26: 275.4641621073151USD
- 2026-11-27: 307.69563325613404USD
- 2026-11-28: 308.8235116055603USD
- 2026-11-29: 286.5099141619568USD
- 2026-11-30: 277.0206012606659USD
- 2026-12-01: 285.0728669178009USD
- 2026-12-02: 286.5099141619568USD
- 2026-12-03: 458.95627031185916USD
- 2026-12-04: 296.6987678353882USD
- 2026-12-05: 287.112523059021USD
- 2026-12-06: 278.9138894119568USD
- 2026-12-07: 458.95627031185916USD
- 2026-12-08: 276.38797696632383USD
- 2026-12-09: 281.8672121857605USD
- 2026-12-10: 366.5300017129822USD
- 2026-12-11: 399.34428327313236USD
- 2026-12-12: 381.65882656036376USD
- 2026-12-13: 366.5300017129822USD
- 2026-12-14: 374.43603675042726USD
- 2026-12-15: 369.92448901016235USD
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. La réception est ouverte tous les jours de 07 h 00 à 23 h 00. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Dépôt de garantie pour casse : 20000 MXN par séjour
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Les chambres insonorisées ne sont pas garanties
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L'eau chaude est limitée sur place.
- Piscine accessible de 08 h 00 à 19 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant ce lodge avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Les enfants de 10 ans et moins ne sont pas admis dans cet hébergement.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Navette aéroport : 9088 MXN par personne, aller-retour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Services
Organisation d'excursions
Nettoyage à sec
Ménage
Service de change
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
Concierge Services
Activités
Piscine
Plage privée
Jardin
Plage (à proximité)
Pêche
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Aire de pique nique/Tables
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Navette aéroport
Connexion Internet
Wi-fi gratuit