TownePlace Suites Raleigh Cary/Weston Parkway

The property was very clean and our suite was very spacious. The front desk associates were very welcoming and polite. Checkin and checkout was a breeze and they even had a goodie bag when I arrived. I did not get a chance to mae it to breakfast, but there were several complimentary drink options. However, the pool was out of order at the time of the visit. Sort of greenish color with several leaves, but overall good stay.

Terrible experience to be a Marriott hotel let’s start by the room not being set up as it should was pose to have a 2 bedroom suite with 2 double beds in one room and queen bed in another room only two double beds in the room period bathroom doors did not close off alignment rust around the bathroom vents my family also requested a late checkout due to my daughter having a 3 pm game the night desk rep did not put it in the computer after she told us we could have a late checkout Sunday morning we get a knock at the door telling us we had to leave be cause checnout was at 11 and was told we would be charged 75.00 for not leaving at 11am and they don’t honor late checkout to 3rd party booking site I was never told that and stay in plenty of hotels due to my kids and sports pictures also a pool and there is no pool on site this hotel is a joke I will never book here again!!!!!

Shabby conditions in room 205, but good staffing. Stayed there mainly for lowest cost room on Hotels.com. Front desk very nice, "Fatima" in breakfast room superb! Breakfast room was very small - overflow crowd had to eat standing up in lobby, which was way too small.

Approach to hotel is dreary. The entrance and so-called reception lobby area is like a cheap pensione. Elevator is noisy and rickety. Cleaning supplies in hallway. Suite designation is a joke. Place not worth the price and needs a complete update.

We had a nice stay - check-in facility was a little under-whelming which concerned me until we went to our room and it was fine.

great grounds. very small area to eat breakfast.

This property was nice to lay my head but I have some gripes. The staff was super friendly and overall I enjoyed my room, however I have two issues with my stay. First issues was upon arrival I see that the pool is cemented in. I’m not sure if there was another pool but it was disappointing to say the least. My second issue is on me because I didn’t say anything, but the shower head did not work. I tried to take a shower after using the on site gym and when I pulled the pin for the shower water would not come out. I was so tired from traveling for the day I didn’t bother to say anything. Overall it was a nice property to come back to after relaxing. I enjoyed the “In a pinch” and the sofa bed was relaxing to sit on while watching TV. The bed was comfy and the kitchen was a nice addition.

Friendly staff very clean and a nice property

Very clean and quiet. Nice breakfast. Definitely would stay again.

Property needs improvement/update. Very old and dirty

The staff was pleasant. I was able to check in early so I could get ready for a graduation. On the downside, the room had a musty smell and the sheets looked like they had pet hair still on them.

I booked a two bedroom suite for me, and my sister. We had our dogs with us. That’s why we booked a two bedroom suite. My dog had an ear infection, and couldn’t stand up straight. So, I wanted her to stay in a room all by herself. So she could rest. I’m glad we got there early. The AC was out completely. The room was 81 degrees. The maintenance guy said that he told them not to book that room because it was broken. They turned around, and tried to put us in a single double bed regular room. No price adjustment. No apology. Just, here’s what we have, and it’s a downgrade. The only person who gave a crap was the maintenance guy. After about two hours of back, and forth to rooms. We were all hot. My poor dog was miserable. Going up, and down the elevator was hard for her due to severe vertigo. I booked with Hotels.com. They refunded me the money for the room within two days. TownPlace swiped my card for incidentals for $113. That was on the 13th of June. Today is June 24th,and I am still waiting for them to release my money. We never stayed in either room. I went to the front desk to ask for my money back.The guy at the front desk ran and hid. Leaving the cleaning lady to answer my questions. I wasn’t mad. I just wanted to get to the next hotel, and cool off. We were all miserable.This place failed my expectations in every way! I don’t know how they got such good reviews. It was super dirty, oId and outdated. We went to Hampton Inn, and Suites.They never let me down.

This hotel needs serious updated. For the price they charge for these rooms it’s pretty bad the way the rooms are. Extremely limited outlets, the overall age makes it nearly impossible to really get these rooms clean. Once we arrived there was no one at the front desk. There were no other guests. We waited about 10 minutes before someone showed up to check us in.

Awesome first time , good service and clean.

It not a place we would ever booked again, rust on the doors, in needs of update immediately, maybe a one star ?

Free breakfast, professional, and clean. Can't complain.

This place is so beautiful. Nice and quiet and super clean. The staff was super friendly.

I know the property is an older one but generally speaking it is in good condition. Staff was so very kind and courteous. Rooms were in good condition and bedding over all very satisfactory. The one thing that felt deficient was the control of the room temperature. The AC did not regulate well. Great location and perfect for our needs.

Floor plan/ Space in 2-bedroom suite was comfortable. Kitchen had everything we needed and beds were comfortable. The stay was quiet to relax in the evenings.

Property is starting to show it’s age.

I booked a two bedroom suite for me, and my sister. We had our dogs with us. That’s why we booked a two bedroom suite. My dog had an ear infection, and couldn’t stand up straight. So, I wanted her to stay in a room all by herself. So she could rest. I’m glad we got there early. The AC was out completely. The room was 81 degrees. The maintenance guy said that he told them not to book that room because it was broken. They turned around, and tried to put us in a single double bed regular room. No price adjustment. No apology. Just, here’s what we have, and it’s a downgrade. The only person who gave a crap was the maintenance guy. After about two hours of back, and forth to rooms. We were all hot. My poor dog was miserable. Going up, and down the elevator was hard for her due to severe vertigo. I booked with Hotels.com. They refunded me the money for the room within two days. TownPlace swiped my card for incidentals for $113. That was on the 13th of June. Today is June 24th,and I am still waiting for them to release my money. We never stayed in either room. I went to the front desk to ask for my money back.The guy at the front desk ran and hid. Leaving the cleaning lady to answer my questions. I wasn’t mad. I just wanted to get to the next hotel, and cool off. We were all miserable.This place failed my expectations in every way! I don’t know how they got such good reviews. It was super dirty, oId and outdated. We went to Hampton Inn, and Suites.They never let me down.

The space of the two bedroom is spacious

This hotel needs serious updated. For the price they charge for these rooms it’s pretty bad the way the rooms are. Extremely limited outlets, the overall age makes it nearly impossible to really get these rooms clean. Once we arrived there was no one at the front desk. There were no other guests. We waited about 10 minutes before someone showed up to check us in.

Rooms are very comfortable. Really is like a home away from home.

This truly is an amazing property. The rooms are absolutely stunning. The kitchens are perfect for a short or long stay. Felt right at home. Nestled back in the woods yet close enough to a Main Street. Will definitely be back

Spacious room with full kitchen equipment, just 5 minutes' drive to lake Crabtree Park

Loved the location here. Everything was clean and rooms were great. Just a little trouble keeping the room cool but it wasn’t too bad. We will definitely stay here again if we come to the area.

Friendly staff very clean and a nice property

Staff is amazing.

I would Avoid this place at all cost. We got there and had to wait over 30 minutes for someone to greet us and when she did, she was rude as hell. When we got to our room smelled horribly try to get our room switched and the lady had disappeared. The fridge was leaking and the place was infested with ants.ive had better experiences at a motel.

I booked a two bedroom suite for me, and my sister. We had our dogs with us. That’s why we booked a two bedroom suite. My dog had an ear infection, and couldn’t stand up straight. So, I wanted her to stay in a room all by herself. So she could rest. I’m glad we got there early. The AC was out completely. The room was 81 degrees. The maintenance guy said that he told them not to book that room because it was broken. They turned around, and tried to put us in a single double bed regular room. No price adjustment. No apology. Just, here’s what we have, and it’s a downgrade. The only person who gave a crap was the maintenance guy. After about two hours of back, and forth to rooms. We were all hot. My poor dog was miserable. Going up, and down the elevator was hard for her due to severe vertigo. I booked with Hotels.com. They refunded me the money for the room within two days. TownPlace swiped my card for incidentals for $113. That was on the 13th of June. Today is June 24th,and I am still waiting for them to release my money. We never stayed in either room. I went to the front desk to ask for my money back.The guy at the front desk ran and hid. Leaving the cleaning lady to answer my questions. I wasn’t mad. I just wanted to get to the next hotel, and cool off. We were all miserable.This place failed my expectations in every way! I don’t know how they got such good reviews. It was super dirty, oId and outdated. We went to Hampton Inn, and Suites.They never let me down.

Check in took a while. Not sure but was told that there was a problem with the reservation.

This hotel needs serious updated. For the price they charge for these rooms it’s pretty bad the way the rooms are. Extremely limited outlets, the overall age makes it nearly impossible to really get these rooms clean. Once we arrived there was no one at the front desk. There were no other guests. We waited about 10 minutes before someone showed up to check us in.

Staff were VERY friendly & helpful. Room was good for what I needed it for. I’ll be back.

Awesome first time , good service and clean.

Free breakfast, professional, and clean. Can't complain.

My family loved staying at hotel. Great staff and a peaceful and clean environment. We will definitely be be again.

I know the property is an older one but generally speaking it is in good condition. Staff was so very kind and courteous. Rooms were in good condition and bedding over all very satisfactory. The one thing that felt deficient was the control of the room temperature. The AC did not regulate well. Great location and perfect for our needs.

The pricing was great . Better than some other the other hotels i look at in the area. Very good location.

Approach to hotel is dreary. The entrance and so-called reception lobby area is like a cheap pensione. Elevator is noisy and rickety. Cleaning supplies in hallway. Suite designation is a joke. Place not worth the price and needs a complete update.

Very average hotel, but great parks nearby if you bring your bike.

Good location

Nice and in great location

This truly is an amazing property. The rooms are absolutely stunning. The kitchens are perfect for a short or long stay. Felt right at home. Nestled back in the woods yet close enough to a Main Street. Will definitely be back

Spacious room with full kitchen equipment, just 5 minutes' drive to lake Crabtree Park

Loved the location here. Everything was clean and rooms were great. Just a little trouble keeping the room cool but it wasn’t too bad. We will definitely stay here again if we come to the area.

Good place to stay if you’re in the Raleigh/Durham area.

The property was very clean and our suite was very spacious. The front desk associates were very welcoming and polite. Checkin and checkout was a breeze and they even had a goodie bag when I arrived. I did not get a chance to mae it to breakfast, but there were several complimentary drink options. However, the pool was out of order at the time of the visit. Sort of greenish color with several leaves, but overall good stay.

Shabby conditions in room 205, but good staffing. Stayed there mainly for lowest cost room on Hotels.com. Front desk very nice, "Fatima" in breakfast room superb! Breakfast room was very small - overflow crowd had to eat standing up in lobby, which was way too small.

Very clean and quiet. Nice breakfast. Definitely would stay again.

The property is in need of renovations. Furniture and other items are outdated and overused. Air vents old/not very clean. Breakfast was nice but seating area was extremely limited; especially if traveling with family. Staff was welcoming and friendly.

Free breakfast, professional, and clean. Can't complain.

Quality of food not good, what happened to the food, it used to be a lot better

great grounds. very small area to eat breakfast.