Leptos Panorama Hotel
From
$183
/ night
Prices for Leptos Panorama Hotel
Select dates to see prices and availability
From
$183
/ night
Monthly average prices
Nightly prices at Leptos Panorama Hotel average $128 in April, the cheapest month, and $874 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| April | $128 |
| May | $154 |
| June | $874 |
| July | $566 |
| August | $508 |
| September | $476 |
| October | $130 |
A
M
J
J
A
S
O
Most expensive: June (~$874)
Cheapest: April (~$128)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna, a fitness center, and a seasonal outdoor pool. This Mediterranean hotel als...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna, a fitness center, and a seasonal outdoor pool. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chania? This hotel has 3875 square feet (360 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Dining
Enjoy international cuisine at Symposium, a restaurant where you can take in the ocean view, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Rooms
Stay in one of 224 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Location
When you stay at Leptos Panorama Hotel in Chania, you'll be by the sea, a 4-minute drive from Kalamaki Beach and 10 minutes from Old Venetian Harbor. This family-friendly hotel is 2.3 mi (3.7 km) from Agia Marina Beach and 2.2 mi (3.6 km) from Golden Beach.
What's nearby
Go Karting Kato Galatas(0.3 miles)
Stalos Beach(0.7 miles)
Sunset Beach(0.7 miles)
Kalamaki Beach(0.7 miles)
Agioi Apostoloi Beach(0.7 miles)
Iguana Beach(1.4 miles)
Eastern Gulf(1.6 miles)
Golden Beach(2 miles)
Aptera Beach(2.2 miles)
Agia Marina Beach(2.3 miles)
Platanias Square(3.4 miles)
Platanias Beach(3.4 miles)
OLEA Shopping Center(3.6 miles)
Golfland(3.6 miles)
War Shelter of Platanias(3.7 miles)
The nearest major airport is Ioannis Daskalogiannis Airport (CHQ)(16.6 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk
Location
Main Street, Kato Galatas, Greece
Go Karting Kato Galatas (0.3 miles)
Stalos Beach (0.7 miles)
Sunset Beach (0.7 miles)
Kalamaki Beach (0.7 miles)
Agioi Apostoloi Beach (0.7 miles)
Iguana Beach (1.4 miles)
Room options
9
Standard Room, Mountain View
Room details
1 Full Bed
2 Twin Beds
Sleeps 3
258 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
8
Superior Room, Sea View
Room details
1 Full Bed
Sleeps 2
248 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
7
Executive Room, 1 Bedroom, Sea View
Room details
1 Full Bed
Sleeps 2
249 ft²
BalconyAir ConditioningWi-Fi (Free)Bathtub
16
Standard Studio
Room details
2 Twin Beds
Sleeps 2
Balcony or TerraceAir ConditioningWi-Fi (Free)Kitchenette
33
Deluxe Room, 1 Bedroom, Pool Access
Room details
1 King Bed
2 Twin Beds
Sleeps 3
280 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)Private Pool
14
Apartment
Room details
2 Twin Beds
and 1 Sofa Bed
Sleeps 2
452 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Kitchenette
11
Standard Room, 1 Bedroom, Partial Sea View
Room details
2 Twin Beds
1 King Bed
Sleeps 3
258 ft²
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
Guest reviews of Leptos Panorama Hotel
8.4
Very good
Based on 356 verified reviews
Who stays here?
Business
2%
Couple
58%
Family
27%
Group
11%
Solo
0%
What guests think
AI-generated summary based on recent guest reviews
At Leptos Panorama Hotel, guests consistently praise the sweeping sea views, multiple pool areas, and generally friendly service, while several note dated rooms and facilities, some maintenance shortcomings, and that the overall experience can feel below advertised five-star expectations.
Read moreWas this helpful?
What guests think
At Leptos Panorama Hotel, guests consistently praise the sweeping sea views, multiple pool areas, and generally friendly service, while several note dated rooms and facilities, some maintenance shortcomings, and that the overall experience can feel below advertised five-star expectations.
Location is convenient for bus trips to Chania and reaching beaches, though walking to many shops or restaurants can be limited. Buffet dining and breakfast receive mixed feedback, with several guests praising variety and taste while others found dinners mediocre or inconsistent. Overall, expect a relaxed resort stay rather than an ultra-luxury experience.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Multiple pools with scenic views are a clear draw, with many loungers. Parts of the complex feel aged or in need of maintenance, water can be chilly in shoulder season, and beach access is limited or rocky.
Related guest reviews
8
Anke
Sep 13, 2025
·
Stayed 4 nights
Personal war sehr freundlich und kompetent.Haupt Pool war in keinem guten Zustand. Viele Mosaikfliesen fehlten und es hat sich etwas schwarzes an den Stellen und in den Fugen gebildet. Die Liegen waren auch teilweise eher Hängematten. Auch im Badezimmer gab es Schimmel in der Badewanne und im Waschbeckenüberfluss. Das Zimmer war angenehm groß und hatte eine tolle Aussicht. Sehr positiv war auch dass man sich im Restaurant und an der Poolbar auch als nicht AI Wasser nachfüllen konnte. Es hätte in der Beschreibung klarer seien sollen, das man nur einen der Pools nutzen darf. Da es mir nicht klar war fühlte ich mich etwas wie ein Gast zweiter Klasse. Joga und Aqua gym haben Spaß gemacht. Das Hotel hat eine sehr gute Bus Anbindung in die Stadt Chania. Frühstück was mit viel Auswahl und sehr schmackhaft. Pita und Salat am Pool war gut und sehr günstig.
Personal war sehr freundlich und kompetent.Haupt Pool war in keinem guten Zustand. Viele Mosaikfliesen fehlten und es hat sich etwas schwarzes an den Stellen und in den Fugen gebildet. Die Liegen waren auch teilweise eher Hängematten. Auch im Badezimmer gab es Schimmel in der Badewanne und im Waschbeckenüberfluss. Das Zimmer war angenehm groß und hatte eine tolle Aussicht. Sehr positiv war auch dass man sich im Restaurant und an der Poolbar auch als nicht AI Wasser nachfüllen konnte. Es hätte in der Beschreibung klarer seien sollen, das man nur einen der Pools nutzen darf. Da es mir nicht klar war fühlte ich mich etwas wie ein Gast zweiter Klasse. Joga und Aqua gym haben Spaß gemacht. Das Hotel hat eine sehr gute Bus Anbindung in die Stadt Chania. Frühstück was mit viel Auswahl und sehr schmackhaft. Pita und Salat am Pool war gut und sehr günstig.
8
Helmut
Sep 15, 2025
·
Stayed 7 nights
Schönes Hotel und Poolanlage mit guter Versorgung und nettes Personal. Zimmer war in Ordnung und sauber. Einzig der Gesamtzustand könnte gepflegter sein, was die Instandhaltung betrifft. Sind aber Kleinigkeiten über die man hinwegsehen kann. Manko: kein Strand. Aber die Poolanlage macht das weg
Schönes Hotel und Poolanlage mit guter Versorgung und nettes Personal. Zimmer war in Ordnung und sauber. Einzig der Gesamtzustand könnte gepflegter sein, was die Instandhaltung betrifft. Sind aber Kleinigkeiten über die man hinwegsehen kann. Manko: kein Strand. Aber die Poolanlage macht das weg
8
Jeremy
Jun 9, 2025
·
Stayed 3 nights
Hotel was nice with plenty of amenities, but not really within walking distance to any shops or restaurants. It’s about a 10 minute cab ride to old down town Chania. If you’re looking for a place with multiple pools and plenty of areas to hang out, look no more. We had the room with our a semi private pool as soon as you walked out the back door. Rooms were spacious and very accommodating. We ate the buffet dinner here once and it was mediocre. The food just didn’t taste like some of the other food we had in the area. It’s moderately priced but we felt you could do more elsewhere. Breakfast was fine though. Plenty of options and it wasn’t bad.
Hotel was nice with plenty of amenities, but not really within walking distance to any shops or restaurants. It’s about a 10 minute cab ride to old down town Chania. If you’re looking for a place with multiple pools and plenty of areas to hang out, look no more. We had the room with our a semi private pool as soon as you walked out the back door. Rooms were spacious and very accommodating. We ate the buffet dinner here once and it was mediocre. The food just didn’t taste like some of the other food we had in the area. It’s moderately priced but we felt you could do more elsewhere. Breakfast was fine though. Plenty of options and it wasn’t bad.
8
Petra
Sep 29, 2022
·
Stayed 7 nights
Good things: -View to the ocean from the room balcony -Pool area is amazing, good views to the ocean, enough sunbeds. Staff shared Water bottles in the morning. -Rooms are clean and basic good, would need a little touch up thought. -Some of the staff were really nice, polite and fun. Always saying good morning etc. -We got blankets when we asked -Birthday cake on behalf of the hotel without asking. -Breakfast outside, so u could watch the sunrise. -Buss stop right next to the hotel to go to Hania or Platanias. -Little beach side right nexto with few sunbeds. Beach thought was quite rocky. Bad things: -Our Room was ”family room” so we had door which went straight to the next room. Door looked liked someone had stabbed it from the other room. Next room stayers heard our talking and we heard them very clear. The door didn’t have good locks in them. -Pool was really cold. Maybe not heated cause the low season? We were at the end of september. -There wasnt signs at the lobby if the breakfast wasnt outside. -Some of the staff wasnt so relaxed.
Good things: -View to the ocean from the room balcony -Pool area is amazing, good views to the ocean, enough sunbeds. Staff shared Water bottles in the morning. -Rooms are clean and basic good, would need a little touch up thought. -Some of the staff were really nice, polite and fun. Always saying good morning etc. -We got blankets when we asked -Birthday cake on behalf of the hotel without asking. -Breakfast outside, so u could watch the sunrise. -Buss stop right next to the hotel to go to Hania or Platanias. -Little beach side right nexto with few sunbeds. Beach thought was quite rocky. Bad things: -Our Room was ”family room” so we had door which went straight to the next room. Door looked liked someone had stabbed it from the other room. Next room stayers heard our talking and we heard them very clear. The door didn’t have good locks in them. -Pool was really cold. Maybe not heated cause the low season? We were at the end of september. -There wasnt signs at the lobby if the breakfast wasnt outside. -Some of the staff wasnt so relaxed.
4
Angelique
Jun 13, 2024
·
Stayed 4 nights
This property advertises as a 5 star and it is far from it, it is a 3 star at best nor is it an all inclusive, it is a SEMI-INCLUSIVE. There is a list of drinks you can choose from and anything beyond that is an extra charge. we couldnt even get a bottle of Radler. Not an all inclusive. We felt we were mislead as people who stay in 5 star properties, we were very dissapointed that this property could get away with labeling itself 5 stars. The photos are misleading, the property is OLD, built in the 70\'s and very much in need of a makeover. The pool space was very much indicative of this with very dirty crates surrounding the pools and filthy stained beach loungers. It only has the one dining option and the food was very inconsistent. The food service staff we experienced were not pleasant and I had to ask 3 people for a beer to which they all deferred me to someone else, even the manager was dismissive. I asked him if I could have a bottle of beer and he said it wasnt included in my "all-inclusive" and I would have to pay then he never came back with my beer and I saw him doing something else 20 minutes later. The positives were that the view is beautiful, the beds are very new and comfortable and we met a lovely staff member who ended up giving us amazing local recommendations and because of that I wish I could give a better review but the hotel ittself is of poorer quality than 5 star and travelers need to know to manage their expectations.
This property advertises as a 5 star and it is far from it, it is a 3 star at best nor is it an all inclusive, it is a SEMI-INCLUSIVE. There is a list of drinks you can choose from and anything beyond that is an extra charge. we couldnt even get a bottle of Radler. Not an all inclusive. We felt we were mislead as people who stay in 5 star properties, we were very dissapointed that this property could get away with labeling itself 5 stars. The photos are misleading, the property is OLD, built in the 70\'s and very much in need of a makeover. The pool space was very much indicative of this with very dirty crates surrounding the pools and filthy stained beach loungers. It only has the one dining option and the food was very inconsistent. The food service staff we experienced were not pleasant and I had to ask 3 people for a beer to which they all deferred me to someone else, even the manager was dismissive. I asked him if I could have a bottle of beer and he said it wasnt included in my "all-inclusive" and I would have to pay then he never came back with my beer and I saw him doing something else 20 minutes later. The positives were that the view is beautiful, the beds are very new and comfortable and we met a lovely staff member who ended up giving us amazing local recommendations and because of that I wish I could give a better review but the hotel ittself is of poorer quality than 5 star and travelers need to know to manage their expectations.
10
Anne
Sep 24, 2025
·
Stayed 4 nights
The Front Desk Customer Service was Exceptional! The hotel is clean, has a beautiful viewof the ocean, infinity pools and is located on bus routes that can take you easily to town and beaches. The daily breakfast that was included was amazing as well.
The Front Desk Customer Service was Exceptional! The hotel is clean, has a beautiful viewof the ocean, infinity pools and is located on bus routes that can take you easily to town and beaches. The daily breakfast that was included was amazing as well.
6
DANIEL
Jul 5, 2024
·
Stayed 2 nights
This is not a 5 star hotel. Facilities are very old, however, the staff is truly 5 star. So if you don’t mind being away from the city and also don’t mind not having the most up to date facilities, this place isn’t bad. The grounds are pretty and pool area is nice. Gym has broken equipment and also old gear, but it got the job done to help me stay fit. Only 4 sets of dumbbells, highest weight being 30 lbs. breakfast was fantastic.
This is not a 5 star hotel. Facilities are very old, however, the staff is truly 5 star. So if you don’t mind being away from the city and also don’t mind not having the most up to date facilities, this place isn’t bad. The grounds are pretty and pool area is nice. Gym has broken equipment and also old gear, but it got the job done to help me stay fit. Only 4 sets of dumbbells, highest weight being 30 lbs. breakfast was fantastic.
8
Clément
Oct 31, 2025
·
Stayed 5 nights
Chambre propre, avec belle salle de bain, et de la pression dans la douche. Personnel sympathique. Piscine un peu froide fin octobre
Chambre propre, avec belle salle de bain, et de la pression dans la douche. Personnel sympathique. Piscine un peu froide fin octobre
8
Tanya
Jun 21, 2024
·
Stayed 4 nights
Very good hotel rooms could do with a refurbished pool is excellent location is also good
Very good hotel rooms could do with a refurbished pool is excellent location is also good
8
Dominic
Sep 16, 2025
·
Stayed 7 nights
The location was fantastic as it was only a 20 minute bus journey into Chania town and where the hotel is on the island made it easier to get to the likes of Balos and elafonissi beaches. The hotel itself was really nice and we were very fortunately upgraded to the executive wing which came with the added benefit of a secluded swimming pool and bar area.
The location was fantastic as it was only a 20 minute bus journey into Chania town and where the hotel is on the island made it easier to get to the likes of Balos and elafonissi beaches. The hotel itself was really nice and we were very fortunately upgraded to the executive wing which came with the added benefit of a secluded swimming pool and bar area.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are generally clean, with daily housekeeping noted. A few guests reported bathroom mold and worn or dirty pool furnishings.
Related guest reviews
8
Anke
Sep 13, 2025
·
Stayed 4 nights
Personal war sehr freundlich und kompetent.Haupt Pool war in keinem guten Zustand. Viele Mosaikfliesen fehlten und es hat sich etwas schwarzes an den Stellen und in den Fugen gebildet. Die Liegen waren auch teilweise eher Hängematten. Auch im Badezimmer gab es Schimmel in der Badewanne und im Waschbeckenüberfluss. Das Zimmer war angenehm groß und hatte eine tolle Aussicht. Sehr positiv war auch dass man sich im Restaurant und an der Poolbar auch als nicht AI Wasser nachfüllen konnte. Es hätte in der Beschreibung klarer seien sollen, das man nur einen der Pools nutzen darf. Da es mir nicht klar war fühlte ich mich etwas wie ein Gast zweiter Klasse. Joga und Aqua gym haben Spaß gemacht. Das Hotel hat eine sehr gute Bus Anbindung in die Stadt Chania. Frühstück was mit viel Auswahl und sehr schmackhaft. Pita und Salat am Pool war gut und sehr günstig.
Personal war sehr freundlich und kompetent.Haupt Pool war in keinem guten Zustand. Viele Mosaikfliesen fehlten und es hat sich etwas schwarzes an den Stellen und in den Fugen gebildet. Die Liegen waren auch teilweise eher Hängematten. Auch im Badezimmer gab es Schimmel in der Badewanne und im Waschbeckenüberfluss. Das Zimmer war angenehm groß und hatte eine tolle Aussicht. Sehr positiv war auch dass man sich im Restaurant und an der Poolbar auch als nicht AI Wasser nachfüllen konnte. Es hätte in der Beschreibung klarer seien sollen, das man nur einen der Pools nutzen darf. Da es mir nicht klar war fühlte ich mich etwas wie ein Gast zweiter Klasse. Joga und Aqua gym haben Spaß gemacht. Das Hotel hat eine sehr gute Bus Anbindung in die Stadt Chania. Frühstück was mit viel Auswahl und sehr schmackhaft. Pita und Salat am Pool war gut und sehr günstig.
10
Jillian
Aug 18, 2023
·
Stayed 6 nights
Loved our stay! Staff, rooms and food all amazing. We never return to hotels, but this is one we all agreed we would go back to we loved it that much! Our family of 5 (3A, 2C) booked 2 pool rooms. My husband and I were upgraded to the Executive Wing of the hotel upon check in. Lovely and quiet, but we felt we could not make the most of this as we had to go down to our children's room pool or the main pool to spend time with them. If you are a couple or a family with adult children it would definitely be worth paying the extra for the 'Blue rooms' and as a couple would go back. Rooms and common areas absolutely spotless, cleaning staff so lovely and hard working, as were most of the staff that take pride in the hotel. The food quality was fantastic, credit to the kitchen staff; kiddy corner, show cooking, a daily roast, loads of different salads and of course chocolate fountain at dinner. Thankfully the chips 'were amazing' for our fussy 12 year old. Alcohol, soft drinks and cocktails included were great, no complaints. It would great if melon is also put out at breakfast, and dish allergy cards are completed people with food intolerances or allergies could be unwell. Had to ask staff frequently what a dish contained to be safe. We found that the towel rule, although advertised, was not enforced by staff and we found it impossible to find sunbeds at the main pool in the morning, however by afternoon there are plenty. Book it, you will not be disappointed! We will be back :)
Loved our stay! Staff, rooms and food all amazing. We never return to hotels, but this is one we all agreed we would go back to we loved it that much! Our family of 5 (3A, 2C) booked 2 pool rooms. My husband and I were upgraded to the Executive Wing of the hotel upon check in. Lovely and quiet, but we felt we could not make the most of this as we had to go down to our children's room pool or the main pool to spend time with them. If you are a couple or a family with adult children it would definitely be worth paying the extra for the 'Blue rooms' and as a couple would go back. Rooms and common areas absolutely spotless, cleaning staff so lovely and hard working, as were most of the staff that take pride in the hotel. The food quality was fantastic, credit to the kitchen staff; kiddy corner, show cooking, a daily roast, loads of different salads and of course chocolate fountain at dinner. Thankfully the chips 'were amazing' for our fussy 12 year old. Alcohol, soft drinks and cocktails included were great, no complaints. It would great if melon is also put out at breakfast, and dish allergy cards are completed people with food intolerances or allergies could be unwell. Had to ask staff frequently what a dish contained to be safe. We found that the towel rule, although advertised, was not enforced by staff and we found it impossible to find sunbeds at the main pool in the morning, however by afternoon there are plenty. Book it, you will not be disappointed! We will be back :)
8
Helmut
Sep 15, 2025
·
Stayed 7 nights
Schönes Hotel und Poolanlage mit guter Versorgung und nettes Personal. Zimmer war in Ordnung und sauber. Einzig der Gesamtzustand könnte gepflegter sein, was die Instandhaltung betrifft. Sind aber Kleinigkeiten über die man hinwegsehen kann. Manko: kein Strand. Aber die Poolanlage macht das weg
Schönes Hotel und Poolanlage mit guter Versorgung und nettes Personal. Zimmer war in Ordnung und sauber. Einzig der Gesamtzustand könnte gepflegter sein, was die Instandhaltung betrifft. Sind aber Kleinigkeiten über die man hinwegsehen kann. Manko: kein Strand. Aber die Poolanlage macht das weg
4
Angelique
Jun 13, 2024
·
Stayed 4 nights
This property advertises as a 5 star and it is far from it, it is a 3 star at best nor is it an all inclusive, it is a SEMI-INCLUSIVE. There is a list of drinks you can choose from and anything beyond that is an extra charge. we couldnt even get a bottle of Radler. Not an all inclusive. We felt we were mislead as people who stay in 5 star properties, we were very dissapointed that this property could get away with labeling itself 5 stars. The photos are misleading, the property is OLD, built in the 70\'s and very much in need of a makeover. The pool space was very much indicative of this with very dirty crates surrounding the pools and filthy stained beach loungers. It only has the one dining option and the food was very inconsistent. The food service staff we experienced were not pleasant and I had to ask 3 people for a beer to which they all deferred me to someone else, even the manager was dismissive. I asked him if I could have a bottle of beer and he said it wasnt included in my "all-inclusive" and I would have to pay then he never came back with my beer and I saw him doing something else 20 minutes later. The positives were that the view is beautiful, the beds are very new and comfortable and we met a lovely staff member who ended up giving us amazing local recommendations and because of that I wish I could give a better review but the hotel ittself is of poorer quality than 5 star and travelers need to know to manage their expectations.
This property advertises as a 5 star and it is far from it, it is a 3 star at best nor is it an all inclusive, it is a SEMI-INCLUSIVE. There is a list of drinks you can choose from and anything beyond that is an extra charge. we couldnt even get a bottle of Radler. Not an all inclusive. We felt we were mislead as people who stay in 5 star properties, we were very dissapointed that this property could get away with labeling itself 5 stars. The photos are misleading, the property is OLD, built in the 70\'s and very much in need of a makeover. The pool space was very much indicative of this with very dirty crates surrounding the pools and filthy stained beach loungers. It only has the one dining option and the food was very inconsistent. The food service staff we experienced were not pleasant and I had to ask 3 people for a beer to which they all deferred me to someone else, even the manager was dismissive. I asked him if I could have a bottle of beer and he said it wasnt included in my "all-inclusive" and I would have to pay then he never came back with my beer and I saw him doing something else 20 minutes later. The positives were that the view is beautiful, the beds are very new and comfortable and we met a lovely staff member who ended up giving us amazing local recommendations and because of that I wish I could give a better review but the hotel ittself is of poorer quality than 5 star and travelers need to know to manage their expectations.
10
Anne
Sep 24, 2025
·
Stayed 4 nights
The Front Desk Customer Service was Exceptional! The hotel is clean, has a beautiful viewof the ocean, infinity pools and is located on bus routes that can take you easily to town and beaches. The daily breakfast that was included was amazing as well.
The Front Desk Customer Service was Exceptional! The hotel is clean, has a beautiful viewof the ocean, infinity pools and is located on bus routes that can take you easily to town and beaches. The daily breakfast that was included was amazing as well.
10
Stefano
Jun 19, 2024
·
Stayed 7 nights
A very nice, clean hotel, as the name suggests, Hotel Panorama, a view that you can look at for hours, so beautiful, you have to have been there, the staff, no matter where, whether it was the beach or the restaurant, were all very friendly and in a good mood, the staff always asked if everything was OK, the cleaners were always nice. And the lovely, funny, beautiful woman at the reception, Gorgia, was always there for us, we really took her and the others into our hearts, we will definitely be back. S.C Barone
A very nice, clean hotel, as the name suggests, Hotel Panorama, a view that you can look at for hours, so beautiful, you have to have been there, the staff, no matter where, whether it was the beach or the restaurant, were all very friendly and in a good mood, the staff always asked if everything was OK, the cleaners were always nice. And the lovely, funny, beautiful woman at the reception, Gorgia, was always there for us, we really took her and the others into our hearts, we will definitely be back. S.C Barone
10
Andrew
May 19, 2025
·
Stayed 7 nights
Me and my mum stayed here for a week. The hotel is excellent. The rooms are spacious, clean and very comfortable, the food and drinks available on the all inclusive option are varied and of good quality. The pool and dining area views are great, and there are plenty of loungers around the pool, so it’s never packed, even when the hotel is full. The customer service is excellent too, with special thanks to Georgia the manager who made my and my mum’s stay very special. She is an asset to the hotel.
Me and my mum stayed here for a week. The hotel is excellent. The rooms are spacious, clean and very comfortable, the food and drinks available on the all inclusive option are varied and of good quality. The pool and dining area views are great, and there are plenty of loungers around the pool, so it’s never packed, even when the hotel is full. The customer service is excellent too, with special thanks to Georgia the manager who made my and my mum’s stay very special. She is an asset to the hotel.
8
Clément
Oct 31, 2025
·
Stayed 5 nights
Chambre propre, avec belle salle de bain, et de la pression dans la douche. Personnel sympathique. Piscine un peu froide fin octobre
Chambre propre, avec belle salle de bain, et de la pression dans la douche. Personnel sympathique. Piscine un peu froide fin octobre
8
Karina
Aug 17, 2024
·
Stayed 5 nights
Personal Klasse 1 Zimmer Zauber Klasse 1 Essen sehr gut Strand zugange 0 Zauber von Strand 0
Personal Klasse 1 Zimmer Zauber Klasse 1 Essen sehr gut Strand zugange 0 Zauber von Strand 0
10
Lena
Jun 28, 2025
·
Stayed 7 nights
Vi hadde et swim out deluxe rom med nydelig utsikt og deilig svømmebasseng. Rolig og avslappet atmosfære. Vennlig og serviceinnstilt betjening. Rengjøring hver dag. Et perfekt opphold for avslapping og lading av batteriene.
Vi hadde et swim out deluxe rom med nydelig utsikt og deilig svømmebasseng. Rolig og avslappet atmosfære. Vennlig og serviceinnstilt betjening. Rengjøring hver dag. Et perfekt opphold for avslapping og lading av batteriene.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms range from basic to spacious, many with sea views and some with semi-private or upgraded pool access. Several guests found them dated or small with aging bathrooms, and a few mentioned noise from adjoining doors or evening entertainment.
Related guest reviews
8
Anke
Sep 13, 2025
·
Stayed 4 nights
Personal war sehr freundlich und kompetent.Haupt Pool war in keinem guten Zustand. Viele Mosaikfliesen fehlten und es hat sich etwas schwarzes an den Stellen und in den Fugen gebildet. Die Liegen waren auch teilweise eher Hängematten. Auch im Badezimmer gab es Schimmel in der Badewanne und im Waschbeckenüberfluss. Das Zimmer war angenehm groß und hatte eine tolle Aussicht. Sehr positiv war auch dass man sich im Restaurant und an der Poolbar auch als nicht AI Wasser nachfüllen konnte. Es hätte in der Beschreibung klarer seien sollen, das man nur einen der Pools nutzen darf. Da es mir nicht klar war fühlte ich mich etwas wie ein Gast zweiter Klasse. Joga und Aqua gym haben Spaß gemacht. Das Hotel hat eine sehr gute Bus Anbindung in die Stadt Chania. Frühstück was mit viel Auswahl und sehr schmackhaft. Pita und Salat am Pool war gut und sehr günstig.
Personal war sehr freundlich und kompetent.Haupt Pool war in keinem guten Zustand. Viele Mosaikfliesen fehlten und es hat sich etwas schwarzes an den Stellen und in den Fugen gebildet. Die Liegen waren auch teilweise eher Hängematten. Auch im Badezimmer gab es Schimmel in der Badewanne und im Waschbeckenüberfluss. Das Zimmer war angenehm groß und hatte eine tolle Aussicht. Sehr positiv war auch dass man sich im Restaurant und an der Poolbar auch als nicht AI Wasser nachfüllen konnte. Es hätte in der Beschreibung klarer seien sollen, das man nur einen der Pools nutzen darf. Da es mir nicht klar war fühlte ich mich etwas wie ein Gast zweiter Klasse. Joga und Aqua gym haben Spaß gemacht. Das Hotel hat eine sehr gute Bus Anbindung in die Stadt Chania. Frühstück was mit viel Auswahl und sehr schmackhaft. Pita und Salat am Pool war gut und sehr günstig.
8
Jeremy
Jun 9, 2025
·
Stayed 3 nights
Hotel was nice with plenty of amenities, but not really within walking distance to any shops or restaurants. It’s about a 10 minute cab ride to old down town Chania. If you’re looking for a place with multiple pools and plenty of areas to hang out, look no more. We had the room with our a semi private pool as soon as you walked out the back door. Rooms were spacious and very accommodating. We ate the buffet dinner here once and it was mediocre. The food just didn’t taste like some of the other food we had in the area. It’s moderately priced but we felt you could do more elsewhere. Breakfast was fine though. Plenty of options and it wasn’t bad.
Hotel was nice with plenty of amenities, but not really within walking distance to any shops or restaurants. It’s about a 10 minute cab ride to old down town Chania. If you’re looking for a place with multiple pools and plenty of areas to hang out, look no more. We had the room with our a semi private pool as soon as you walked out the back door. Rooms were spacious and very accommodating. We ate the buffet dinner here once and it was mediocre. The food just didn’t taste like some of the other food we had in the area. It’s moderately priced but we felt you could do more elsewhere. Breakfast was fine though. Plenty of options and it wasn’t bad.
8
kamyar
Aug 11, 2025
·
Stayed 5 nights
Rooms small and dated.
Rooms small and dated.
8
Petra
Sep 29, 2022
·
Stayed 7 nights
Good things: -View to the ocean from the room balcony -Pool area is amazing, good views to the ocean, enough sunbeds. Staff shared Water bottles in the morning. -Rooms are clean and basic good, would need a little touch up thought. -Some of the staff were really nice, polite and fun. Always saying good morning etc. -We got blankets when we asked -Birthday cake on behalf of the hotel without asking. -Breakfast outside, so u could watch the sunrise. -Buss stop right next to the hotel to go to Hania or Platanias. -Little beach side right nexto with few sunbeds. Beach thought was quite rocky. Bad things: -Our Room was ”family room” so we had door which went straight to the next room. Door looked liked someone had stabbed it from the other room. Next room stayers heard our talking and we heard them very clear. The door didn’t have good locks in them. -Pool was really cold. Maybe not heated cause the low season? We were at the end of september. -There wasnt signs at the lobby if the breakfast wasnt outside. -Some of the staff wasnt so relaxed.
Good things: -View to the ocean from the room balcony -Pool area is amazing, good views to the ocean, enough sunbeds. Staff shared Water bottles in the morning. -Rooms are clean and basic good, would need a little touch up thought. -Some of the staff were really nice, polite and fun. Always saying good morning etc. -We got blankets when we asked -Birthday cake on behalf of the hotel without asking. -Breakfast outside, so u could watch the sunrise. -Buss stop right next to the hotel to go to Hania or Platanias. -Little beach side right nexto with few sunbeds. Beach thought was quite rocky. Bad things: -Our Room was ”family room” so we had door which went straight to the next room. Door looked liked someone had stabbed it from the other room. Next room stayers heard our talking and we heard them very clear. The door didn’t have good locks in them. -Pool was really cold. Maybe not heated cause the low season? We were at the end of september. -There wasnt signs at the lobby if the breakfast wasnt outside. -Some of the staff wasnt so relaxed.
10
nino
Aug 22, 2025
·
Stayed 4 nights
Property was beautiful. Breakfast was great. Rooms were definitely outdated overall.
Property was beautiful. Breakfast was great. Rooms were definitely outdated overall.
6
Sarah
Jul 8, 2024
·
Stayed 3 nights
Amazing and helpful front desk staff. Nice view from the room- I just wish I was told that there’d be nightly entertainment until late meaning I couldn’t sleep until it was finished. Also - they should stick to traditional Cretan cuisine as their dinner option nightly because it was the best! Didn’t like Asian. Also - pool bar staff (particularly the older woman with dark hair) refused to make freddo espresso multiple mornings in a row when the staff were all drinking them at the same time despite me willing to pay extra. She was rude and actually swore at me in Greek (obviously not knowing I could understand). Didn’t think it was that hard a request seeing as it’s literally some blended coffee over ice. She needs to not be customer facing with her attitude. Front desk staff were all amazing though.
Amazing and helpful front desk staff. Nice view from the room- I just wish I was told that there’d be nightly entertainment until late meaning I couldn’t sleep until it was finished. Also - they should stick to traditional Cretan cuisine as their dinner option nightly because it was the best! Didn’t like Asian. Also - pool bar staff (particularly the older woman with dark hair) refused to make freddo espresso multiple mornings in a row when the staff were all drinking them at the same time despite me willing to pay extra. She was rude and actually swore at me in Greek (obviously not knowing I could understand). Didn’t think it was that hard a request seeing as it’s literally some blended coffee over ice. She needs to not be customer facing with her attitude. Front desk staff were all amazing though.
4
CONSTANTINOS
Sep 6, 2023
·
Stayed 7 nights
Good hotel. Simple hotel. Not a 5 star hotel. Staff was good especially Georgia at the reception. Apart from that, nothing reminds you of a 5 star hotel. A 3 star maybe. We had a nice time because we were in that mood, not because of the hotel. Family room was big but very old. Same everywhere else.
Good hotel. Simple hotel. Not a 5 star hotel. Staff was good especially Georgia at the reception. Apart from that, nothing reminds you of a 5 star hotel. A 3 star maybe. We had a nice time because we were in that mood, not because of the hotel. Family room was big but very old. Same everywhere else.
8
Darcie
Oct 16, 2023
·
Stayed 4 nights
The bus to Chania was perfect and staff was extremely helpful and accommodating. Room was a little out dated in the bathroom but everything else was perfect. Comfortable bed and spacious
The bus to Chania was perfect and staff was extremely helpful and accommodating. Room was a little out dated in the bathroom but everything else was perfect. Comfortable bed and spacious
8
Tanya
Jun 21, 2024
·
Stayed 4 nights
Very good hotel rooms could do with a refurbished pool is excellent location is also good
Very good hotel rooms could do with a refurbished pool is excellent location is also good
8
Dominic
Sep 16, 2025
·
Stayed 7 nights
The location was fantastic as it was only a 20 minute bus journey into Chania town and where the hotel is on the island made it easier to get to the likes of Balos and elafonissi beaches. The hotel itself was really nice and we were very fortunately upgraded to the executive wing which came with the added benefit of a secluded swimming pool and bar area.
The location was fantastic as it was only a 20 minute bus journey into Chania town and where the hotel is on the island made it easier to get to the likes of Balos and elafonissi beaches. The hotel itself was really nice and we were very fortunately upgraded to the executive wing which came with the added benefit of a secluded swimming pool and bar area.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive and personable, with standout help from front-desk staff such as Georgia and Maria. Some guests encountered brusque or inconsistent responses and occasional rudeness from bar or pool staff.
Related guest reviews
10
Shantanee
Jul 13, 2025
·
Stayed 7 nights
Amazing property! Best all inclusive food by far and staff was great! From the front desk to the be and buffet everyone was pleasure. 10-12 min drive to the Old Port and some good restaurants within walking distance. I will definitely be back!
Amazing property! Best all inclusive food by far and staff was great! From the front desk to the be and buffet everyone was pleasure. 10-12 min drive to the Old Port and some good restaurants within walking distance. I will definitely be back!
10
Oren
Aug 20, 2025
·
Stayed 4 nights
Our stay at Panorama Hotel was truly elevated by the amazing crew, especially Georgia and Maria. From the moment we arrived, they made us feel welcomed, cared for, and completely at ease. Their attention to detail, warmth, and genuine desire to ensure our comfort did not go unnoticed. Every request was handled with a smile, and their personalized service made a lasting impression. The hotel itself was beautiful, comfortable, and perfectly located. It’s rare to encounter such dedication and quality—our experience was beyond expectations. We would return in a heartbeat for both the hotel and the incredible staff!
Our stay at Panorama Hotel was truly elevated by the amazing crew, especially Georgia and Maria. From the moment we arrived, they made us feel welcomed, cared for, and completely at ease. Their attention to detail, warmth, and genuine desire to ensure our comfort did not go unnoticed. Every request was handled with a smile, and their personalized service made a lasting impression. The hotel itself was beautiful, comfortable, and perfectly located. It’s rare to encounter such dedication and quality—our experience was beyond expectations. We would return in a heartbeat for both the hotel and the incredible staff!
10
Anne
Sep 24, 2025
·
Stayed 4 nights
The Front Desk Customer Service was Exceptional! The hotel is clean, has a beautiful viewof the ocean, infinity pools and is located on bus routes that can take you easily to town and beaches. The daily breakfast that was included was amazing as well.
The Front Desk Customer Service was Exceptional! The hotel is clean, has a beautiful viewof the ocean, infinity pools and is located on bus routes that can take you easily to town and beaches. The daily breakfast that was included was amazing as well.
6
Annette Susan
Jun 30, 2025
·
Stayed 7 nights
The view from the outdoor areas was stunning and countered the dates indoor facilities especially the rooms. This is clearly not a 5 star hotel. The meals are all buffet style and the layout makes it difficult to navigate and work out what to select. The outdoor bar staff were friendly and helpful but the reception staff less so - quite brusque and not very helpful in terms of things to do in the area or providing local knowledge. They were not keen to engage in dialogue.
The view from the outdoor areas was stunning and countered the dates indoor facilities especially the rooms. This is clearly not a 5 star hotel. The meals are all buffet style and the layout makes it difficult to navigate and work out what to select. The outdoor bar staff were friendly and helpful but the reception staff less so - quite brusque and not very helpful in terms of things to do in the area or providing local knowledge. They were not keen to engage in dialogue.
10
Georges
Apr 28, 2025
·
Stayed 5 nights
Très bon séjour. L'hôtel est Top. Excellent accueil et disponibilité de Maria et Georgia. Je recommande
Très bon séjour. L'hôtel est Top. Excellent accueil et disponibilité de Maria et Georgia. Je recommande
10
Nick
Nov 1, 2024
·
Stayed 7 nights
Spectacular view from our room. Outstanding service from the front desk staff. Thank you to Maria and Dimitri for making our stay extra special.
Spectacular view from our room. Outstanding service from the front desk staff. Thank you to Maria and Dimitri for making our stay extra special.
10
Andrew
May 19, 2025
·
Stayed 7 nights
Me and my mum stayed here for a week. The hotel is excellent. The rooms are spacious, clean and very comfortable, the food and drinks available on the all inclusive option are varied and of good quality. The pool and dining area views are great, and there are plenty of loungers around the pool, so it’s never packed, even when the hotel is full. The customer service is excellent too, with special thanks to Georgia the manager who made my and my mum’s stay very special. She is an asset to the hotel.
Me and my mum stayed here for a week. The hotel is excellent. The rooms are spacious, clean and very comfortable, the food and drinks available on the all inclusive option are varied and of good quality. The pool and dining area views are great, and there are plenty of loungers around the pool, so it’s never packed, even when the hotel is full. The customer service is excellent too, with special thanks to Georgia the manager who made my and my mum’s stay very special. She is an asset to the hotel.
6
Sarah
Jul 8, 2024
·
Stayed 3 nights
Amazing and helpful front desk staff. Nice view from the room- I just wish I was told that there’d be nightly entertainment until late meaning I couldn’t sleep until it was finished. Also - they should stick to traditional Cretan cuisine as their dinner option nightly because it was the best! Didn’t like Asian. Also - pool bar staff (particularly the older woman with dark hair) refused to make freddo espresso multiple mornings in a row when the staff were all drinking them at the same time despite me willing to pay extra. She was rude and actually swore at me in Greek (obviously not knowing I could understand). Didn’t think it was that hard a request seeing as it’s literally some blended coffee over ice. She needs to not be customer facing with her attitude. Front desk staff were all amazing though.
Amazing and helpful front desk staff. Nice view from the room- I just wish I was told that there’d be nightly entertainment until late meaning I couldn’t sleep until it was finished. Also - they should stick to traditional Cretan cuisine as their dinner option nightly because it was the best! Didn’t like Asian. Also - pool bar staff (particularly the older woman with dark hair) refused to make freddo espresso multiple mornings in a row when the staff were all drinking them at the same time despite me willing to pay extra. She was rude and actually swore at me in Greek (obviously not knowing I could understand). Didn’t think it was that hard a request seeing as it’s literally some blended coffee over ice. She needs to not be customer facing with her attitude. Front desk staff were all amazing though.
10
Qichao
May 8, 2025
·
Stayed 3 nights
We were lucky enough to get to spend our honeymoon in beautiful Greece. On a bit of a whim we booked a portion of our stay at this hotel and were absolutely blown away by the experience this establishment offers. FOOD: We were initially skeptic of the hotel's choice to deliver all meals buffet style. However, we consistently enjoyed every meal we had at the hotel. A great variety is offered with every meal and they change what items are offered at every meal daily. We are not big dessert eaters but we somehow found ourselves going back for seconds and sometimes even thirds. It was really that good. Even if you don't book all inclusive, Lunch was €15 per person and dinner was €20 which we thought was quite reasonable for basically all you can eat (especially considering the food quality). PEOPLE Greece's famed hospitality is perhaps best exemplified by the amazing people who work here. From housekeeping to servers/bartenders every single staff member went out of their way to help us and ensure we were comfortable and having a good experience. Special shout out to Georgia at the front desk. She runs the show like nobody's business. It was abundantly clear to us that she genuinely loves her job and wants to make everyone have an amazing time. She was a key component in making our stay so special. If we could we would have packed her up in our luggage and taken her home with us.
We were lucky enough to get to spend our honeymoon in beautiful Greece. On a bit of a whim we booked a portion of our stay at this hotel and were absolutely blown away by the experience this establishment offers. FOOD: We were initially skeptic of the hotel's choice to deliver all meals buffet style. However, we consistently enjoyed every meal we had at the hotel. A great variety is offered with every meal and they change what items are offered at every meal daily. We are not big dessert eaters but we somehow found ourselves going back for seconds and sometimes even thirds. It was really that good. Even if you don't book all inclusive, Lunch was €15 per person and dinner was €20 which we thought was quite reasonable for basically all you can eat (especially considering the food quality). PEOPLE Greece's famed hospitality is perhaps best exemplified by the amazing people who work here. From housekeeping to servers/bartenders every single staff member went out of their way to help us and ensure we were comfortable and having a good experience. Special shout out to Georgia at the front desk. She runs the show like nobody's business. It was abundantly clear to us that she genuinely loves her job and wants to make everyone have an amazing time. She was a key component in making our stay so special. If we could we would have packed her up in our luggage and taken her home with us.
6
Tyler
Sep 13, 2024
·
Stayed 5 nights
Overall decent hotel. 3 stars based on: 1. Food is abundant but low quality. I wouldn’t stay again but if I did, I’d just do breakfast at the hotel and eat out the remainder. 2. Front desk is sometimes friendly and sometimes not. Depends on which person you come across. I ordered a couple taxis directly since the taxi drivers give you a card and the staff looked disgusted. 3. There are many cats roaming the food hall during all hours. I actually think this was great until we were bit and scratched by one. I completely thought the hotel would monitor the cat situation to ensure they are vaccinated and healthy but turns out they turn a blind eye to it. We had to go to the hospital and pharmacy for antibiotics. So it ruined about 8 hours of our time one day and the side effects from shot / antibiotics gave fever symptoms the rest of the trip. All in all, surprised the staff doesn’t take this situation more seriously since it puts the hotel at whole at risk. Overall, I wouldn’t stay again based on each of these criteria. Food alone, staff alone, and the cat situation alone, I’d rather pay up and get some place better.
Overall decent hotel. 3 stars based on: 1. Food is abundant but low quality. I wouldn’t stay again but if I did, I’d just do breakfast at the hotel and eat out the remainder. 2. Front desk is sometimes friendly and sometimes not. Depends on which person you come across. I ordered a couple taxis directly since the taxi drivers give you a card and the staff looked disgusted. 3. There are many cats roaming the food hall during all hours. I actually think this was great until we were bit and scratched by one. I completely thought the hotel would monitor the cat situation to ensure they are vaccinated and healthy but turns out they turn a blind eye to it. We had to go to the hospital and pharmacy for antibiotics. So it ruined about 8 hours of our time one day and the side effects from shot / antibiotics gave fever symptoms the rest of the trip. All in all, surprised the staff doesn’t take this situation more seriously since it puts the hotel at whole at risk. Overall, I wouldn’t stay again based on each of these criteria. Food alone, staff alone, and the cat situation alone, I’d rather pay up and get some place better.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient bus connections make it easy to reach Chania (about 10–20 minutes) and nearby beaches. Walking access to many shops or restaurants is limited, and the nearest beach is small and rocky.
Related guest reviews
8
Jeremy
Jun 9, 2025
·
Stayed 3 nights
Hotel was nice with plenty of amenities, but not really within walking distance to any shops or restaurants. It’s about a 10 minute cab ride to old down town Chania. If you’re looking for a place with multiple pools and plenty of areas to hang out, look no more. We had the room with our a semi private pool as soon as you walked out the back door. Rooms were spacious and very accommodating. We ate the buffet dinner here once and it was mediocre. The food just didn’t taste like some of the other food we had in the area. It’s moderately priced but we felt you could do more elsewhere. Breakfast was fine though. Plenty of options and it wasn’t bad.
Hotel was nice with plenty of amenities, but not really within walking distance to any shops or restaurants. It’s about a 10 minute cab ride to old down town Chania. If you’re looking for a place with multiple pools and plenty of areas to hang out, look no more. We had the room with our a semi private pool as soon as you walked out the back door. Rooms were spacious and very accommodating. We ate the buffet dinner here once and it was mediocre. The food just didn’t taste like some of the other food we had in the area. It’s moderately priced but we felt you could do more elsewhere. Breakfast was fine though. Plenty of options and it wasn’t bad.
10
Marco
Jul 11, 2024
·
Stayed 7 nights
All perfect!!! Wonderful Hotel!!!! Far from the most beautiful beach
All perfect!!! Wonderful Hotel!!!! Far from the most beautiful beach
8
Petra
Sep 29, 2022
·
Stayed 7 nights
Good things: -View to the ocean from the room balcony -Pool area is amazing, good views to the ocean, enough sunbeds. Staff shared Water bottles in the morning. -Rooms are clean and basic good, would need a little touch up thought. -Some of the staff were really nice, polite and fun. Always saying good morning etc. -We got blankets when we asked -Birthday cake on behalf of the hotel without asking. -Breakfast outside, so u could watch the sunrise. -Buss stop right next to the hotel to go to Hania or Platanias. -Little beach side right nexto with few sunbeds. Beach thought was quite rocky. Bad things: -Our Room was ”family room” so we had door which went straight to the next room. Door looked liked someone had stabbed it from the other room. Next room stayers heard our talking and we heard them very clear. The door didn’t have good locks in them. -Pool was really cold. Maybe not heated cause the low season? We were at the end of september. -There wasnt signs at the lobby if the breakfast wasnt outside. -Some of the staff wasnt so relaxed.
Good things: -View to the ocean from the room balcony -Pool area is amazing, good views to the ocean, enough sunbeds. Staff shared Water bottles in the morning. -Rooms are clean and basic good, would need a little touch up thought. -Some of the staff were really nice, polite and fun. Always saying good morning etc. -We got blankets when we asked -Birthday cake on behalf of the hotel without asking. -Breakfast outside, so u could watch the sunrise. -Buss stop right next to the hotel to go to Hania or Platanias. -Little beach side right nexto with few sunbeds. Beach thought was quite rocky. Bad things: -Our Room was ”family room” so we had door which went straight to the next room. Door looked liked someone had stabbed it from the other room. Next room stayers heard our talking and we heard them very clear. The door didn’t have good locks in them. -Pool was really cold. Maybe not heated cause the low season? We were at the end of september. -There wasnt signs at the lobby if the breakfast wasnt outside. -Some of the staff wasnt so relaxed.
10
Anne
Sep 24, 2025
·
Stayed 4 nights
The Front Desk Customer Service was Exceptional! The hotel is clean, has a beautiful viewof the ocean, infinity pools and is located on bus routes that can take you easily to town and beaches. The daily breakfast that was included was amazing as well.
The Front Desk Customer Service was Exceptional! The hotel is clean, has a beautiful viewof the ocean, infinity pools and is located on bus routes that can take you easily to town and beaches. The daily breakfast that was included was amazing as well.
10
Sarah
Aug 14, 2023
·
Stayed 7 nights
Die Anlage des Hotels war wunderschön. Die Aussicht auf das Meer wirklich atemberaubend!! Wir hatten ein schönes Zimmer mit genügend Platz. Das Essen war lecker und für jeden ist was dabei. Für Unterhaltung sorgt das Hotel am Abend. Alle 20 min geht ein Bus nach Chania (15min Fahrt) auf dem Weg gibt es jeweils Ausstiegmöglichkeiten für den Strand. Das Ticket kostet 1,50€ ;) Wir waren sehr zufrieden!
Die Anlage des Hotels war wunderschön. Die Aussicht auf das Meer wirklich atemberaubend!! Wir hatten ein schönes Zimmer mit genügend Platz. Das Essen war lecker und für jeden ist was dabei. Für Unterhaltung sorgt das Hotel am Abend. Alle 20 min geht ein Bus nach Chania (15min Fahrt) auf dem Weg gibt es jeweils Ausstiegmöglichkeiten für den Strand. Das Ticket kostet 1,50€ ;) Wir waren sehr zufrieden!
10
Melissa
Jul 22, 2024
·
Stayed 4 nights
Location was good for someone who did not rent a car. Easily walkable to beaches and food (if not eating at the hotel). Staff went above and beyond and the stay was great!
Location was good for someone who did not rent a car. Easily walkable to beaches and food (if not eating at the hotel). Staff went above and beyond and the stay was great!
8
Darcie
Oct 16, 2023
·
Stayed 4 nights
The bus to Chania was perfect and staff was extremely helpful and accommodating. Room was a little out dated in the bathroom but everything else was perfect. Comfortable bed and spacious
The bus to Chania was perfect and staff was extremely helpful and accommodating. Room was a little out dated in the bathroom but everything else was perfect. Comfortable bed and spacious
10
hariwan
Jul 12, 2024
·
Stayed 9 nights
Underbar hotell med god mat och bra service. Fint läge, bra pool med vacker utsikt.
Underbar hotell med god mat och bra service. Fint läge, bra pool med vacker utsikt.
8
Tanya
Jun 21, 2024
·
Stayed 4 nights
Very good hotel rooms could do with a refurbished pool is excellent location is also good
Very good hotel rooms could do with a refurbished pool is excellent location is also good
8
Dominic
Sep 16, 2025
·
Stayed 7 nights
The location was fantastic as it was only a 20 minute bus journey into Chania town and where the hotel is on the island made it easier to get to the likes of Balos and elafonissi beaches. The hotel itself was really nice and we were very fortunately upgraded to the executive wing which came with the added benefit of a secluded swimming pool and bar area.
The location was fantastic as it was only a 20 minute bus journey into Chania town and where the hotel is on the island made it easier to get to the likes of Balos and elafonissi beaches. The hotel itself was really nice and we were very fortunately upgraded to the executive wing which came with the added benefit of a secluded swimming pool and bar area.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Buffet dining, especially breakfast, often earns praise for variety and taste, and all-inclusive options are appreciated by many. Others found dinners mediocre or inconsistent, and some wished for more traditional Cretan choices.
Related guest reviews
8
Jeremy
Jun 9, 2025
·
Stayed 3 nights
Hotel was nice with plenty of amenities, but not really within walking distance to any shops or restaurants. It’s about a 10 minute cab ride to old down town Chania. If you’re looking for a place with multiple pools and plenty of areas to hang out, look no more. We had the room with our a semi private pool as soon as you walked out the back door. Rooms were spacious and very accommodating. We ate the buffet dinner here once and it was mediocre. The food just didn’t taste like some of the other food we had in the area. It’s moderately priced but we felt you could do more elsewhere. Breakfast was fine though. Plenty of options and it wasn’t bad.
Hotel was nice with plenty of amenities, but not really within walking distance to any shops or restaurants. It’s about a 10 minute cab ride to old down town Chania. If you’re looking for a place with multiple pools and plenty of areas to hang out, look no more. We had the room with our a semi private pool as soon as you walked out the back door. Rooms were spacious and very accommodating. We ate the buffet dinner here once and it was mediocre. The food just didn’t taste like some of the other food we had in the area. It’s moderately priced but we felt you could do more elsewhere. Breakfast was fine though. Plenty of options and it wasn’t bad.
10
Shantanee
Jul 13, 2025
·
Stayed 7 nights
Amazing property! Best all inclusive food by far and staff was great! From the front desk to the be and buffet everyone was pleasure. 10-12 min drive to the Old Port and some good restaurants within walking distance. I will definitely be back!
Amazing property! Best all inclusive food by far and staff was great! From the front desk to the be and buffet everyone was pleasure. 10-12 min drive to the Old Port and some good restaurants within walking distance. I will definitely be back!
10
Anne
Sep 24, 2025
·
Stayed 4 nights
The Front Desk Customer Service was Exceptional! The hotel is clean, has a beautiful viewof the ocean, infinity pools and is located on bus routes that can take you easily to town and beaches. The daily breakfast that was included was amazing as well.
The Front Desk Customer Service was Exceptional! The hotel is clean, has a beautiful viewof the ocean, infinity pools and is located on bus routes that can take you easily to town and beaches. The daily breakfast that was included was amazing as well.
6
Sarah
Jul 8, 2024
·
Stayed 3 nights
Amazing and helpful front desk staff. Nice view from the room- I just wish I was told that there’d be nightly entertainment until late meaning I couldn’t sleep until it was finished. Also - they should stick to traditional Cretan cuisine as their dinner option nightly because it was the best! Didn’t like Asian. Also - pool bar staff (particularly the older woman with dark hair) refused to make freddo espresso multiple mornings in a row when the staff were all drinking them at the same time despite me willing to pay extra. She was rude and actually swore at me in Greek (obviously not knowing I could understand). Didn’t think it was that hard a request seeing as it’s literally some blended coffee over ice. She needs to not be customer facing with her attitude. Front desk staff were all amazing though.
Amazing and helpful front desk staff. Nice view from the room- I just wish I was told that there’d be nightly entertainment until late meaning I couldn’t sleep until it was finished. Also - they should stick to traditional Cretan cuisine as their dinner option nightly because it was the best! Didn’t like Asian. Also - pool bar staff (particularly the older woman with dark hair) refused to make freddo espresso multiple mornings in a row when the staff were all drinking them at the same time despite me willing to pay extra. She was rude and actually swore at me in Greek (obviously not knowing I could understand). Didn’t think it was that hard a request seeing as it’s literally some blended coffee over ice. She needs to not be customer facing with her attitude. Front desk staff were all amazing though.
10
MIREILLE
Jun 27, 2022
·
Stayed 7 nights
tres bel hotel la nourriture est excellente ainsi que les boissons les cocktails sont faits sur place le personnel est tres sympathique et efficace bonne isolation des chambres et clim efficace tres belle vue sur la mer le bemol etant un manque d animation le soir il y a 1 seule soirée musicale et 1 soirée folklorique
tres bel hotel la nourriture est excellente ainsi que les boissons les cocktails sont faits sur place le personnel est tres sympathique et efficace bonne isolation des chambres et clim efficace tres belle vue sur la mer le bemol etant un manque d animation le soir il y a 1 seule soirée musicale et 1 soirée folklorique
10
Monika
Sep 5, 2024
·
Stayed 7 nights
Pieknie polozony hotel. Urozmaicone, przepyszne jedzenie w bufecie. Przemila , bardzo pomocna obsluga hotelowa, kelnerzy w bufecie i barmani. To wszystko bylo na 5 ! Jednak pokoje hotelowe , lazienki nie odpowiadaja standardom 5* hotelu. Dzienny i wieczorny entertainment wymaga udoskonalenia.
Pieknie polozony hotel. Urozmaicone, przepyszne jedzenie w bufecie. Przemila , bardzo pomocna obsluga hotelowa, kelnerzy w bufecie i barmani. To wszystko bylo na 5 ! Jednak pokoje hotelowe , lazienki nie odpowiadaja standardom 5* hotelu. Dzienny i wieczorny entertainment wymaga udoskonalenia.
6
Tyler
Sep 13, 2024
·
Stayed 5 nights
Overall decent hotel. 3 stars based on: 1. Food is abundant but low quality. I wouldn’t stay again but if I did, I’d just do breakfast at the hotel and eat out the remainder. 2. Front desk is sometimes friendly and sometimes not. Depends on which person you come across. I ordered a couple taxis directly since the taxi drivers give you a card and the staff looked disgusted. 3. There are many cats roaming the food hall during all hours. I actually think this was great until we were bit and scratched by one. I completely thought the hotel would monitor the cat situation to ensure they are vaccinated and healthy but turns out they turn a blind eye to it. We had to go to the hospital and pharmacy for antibiotics. So it ruined about 8 hours of our time one day and the side effects from shot / antibiotics gave fever symptoms the rest of the trip. All in all, surprised the staff doesn’t take this situation more seriously since it puts the hotel at whole at risk. Overall, I wouldn’t stay again based on each of these criteria. Food alone, staff alone, and the cat situation alone, I’d rather pay up and get some place better.
Overall decent hotel. 3 stars based on: 1. Food is abundant but low quality. I wouldn’t stay again but if I did, I’d just do breakfast at the hotel and eat out the remainder. 2. Front desk is sometimes friendly and sometimes not. Depends on which person you come across. I ordered a couple taxis directly since the taxi drivers give you a card and the staff looked disgusted. 3. There are many cats roaming the food hall during all hours. I actually think this was great until we were bit and scratched by one. I completely thought the hotel would monitor the cat situation to ensure they are vaccinated and healthy but turns out they turn a blind eye to it. We had to go to the hospital and pharmacy for antibiotics. So it ruined about 8 hours of our time one day and the side effects from shot / antibiotics gave fever symptoms the rest of the trip. All in all, surprised the staff doesn’t take this situation more seriously since it puts the hotel at whole at risk. Overall, I wouldn’t stay again based on each of these criteria. Food alone, staff alone, and the cat situation alone, I’d rather pay up and get some place better.
8
Nikolai
May 24, 2024
·
Stayed 3 nights
Rigtig dejligt sted, flotte værelser og gode faciliteter. Dog er hverken mad eller drinks noget at prale af.
Rigtig dejligt sted, flotte værelser og gode faciliteter. Dog er hverken mad eller drinks noget at prale af.
8
Thierry
Oct 20, 2022
·
Stayed 6 nights
L'hôtel en lui même est bien mais ce n'est pas un 5* plutôt un 3*. La vue panoramique sur la mer est magnifique. L'environnement est agréable. Le gros bémol est que cet hôtel reçoit essentiellement des scandinaves (Suédois, Danois, Allemands, ...) et pas ou très peu de Français, et la nourriture (en 1/2 pension) pour nous, Français, est très moyenne. Il n'y a que très peu de spécialités grecques et crétoises en dehors de la salade grecque à composer soi même. Le buffet du petit déjeuner est bien. Heureusement que nous étions en 1/2 pension car manger midi et soir le même type de menu deviendrait très lassant. Mention spéciale à Betty (du restaurant) pour son accueil ! Malgré tout séjour agréable ! Je pense que 3-4 jours sur place est un maximum.
L'hôtel en lui même est bien mais ce n'est pas un 5* plutôt un 3*. La vue panoramique sur la mer est magnifique. L'environnement est agréable. Le gros bémol est que cet hôtel reçoit essentiellement des scandinaves (Suédois, Danois, Allemands, ...) et pas ou très peu de Français, et la nourriture (en 1/2 pension) pour nous, Français, est très moyenne. Il n'y a que très peu de spécialités grecques et crétoises en dehors de la salade grecque à composer soi même. Le buffet du petit déjeuner est bien. Heureusement que nous étions en 1/2 pension car manger midi et soir le même type de menu deviendrait très lassant. Mention spéciale à Betty (du restaurant) pour son accueil ! Malgré tout séjour agréable ! Je pense que 3-4 jours sur place est un maximum.
8
Chiara
Oct 7, 2024
·
Stayed 5 nights
Wir hatten vier richtig entspannte Tage im Hotel. Das Essen war mit Abstand das beste, es war immer frisch, lokal und super abgeschmeckt. Davon waren wir sehr begeistert. An paar Ecken sollte das Hotel mal renovieren, aber im Großen und Ganzen bist die Anlage super gepflegt und wunderschön. Vorallem die Aussicht!!
Wir hatten vier richtig entspannte Tage im Hotel. Das Essen war mit Abstand das beste, es war immer frisch, lokal und super abgeschmeckt. Davon waren wir sehr begeistert. An paar Ecken sollte das Hotel mal renovieren, aber im Großen und Ganzen bist die Anlage super gepflegt und wunderschön. Vorallem die Aussicht!!
Was this helpful?
AI-generated summary based on recent guest reviews
6
Darrell
Sep 22, 2026
·
Stayed 2 nights
Beautiful hotel with gorgeous views of the north and west. Pleasant staff and wonderful breakfast. Disappointed that our room was adjacent to an ongoing construction project, property immediately adjacent to our room windows and balcony had wires dangling down the side and chipped paint on the walls, room air conditioner was extremely loud and noisy like a windstorm, and electrical outlets were not secured to the wall exposing the voltage lines!!
Beautiful hotel with gorgeous views of the north and west. Pleasant staff and wonderful breakfast. Disappointed that our room was adjacent to an ongoing construction project, property immediately adjacent to our room windows and balcony had wires dangling down the side and chipped paint on the walls, room air conditioner was extremely loud and noisy like a windstorm, and electrical outlets were not secured to the wall exposing the voltage lines!!
2
abraham
Aug 28, 2026
·
Stayed 6 nights
Room AC did not work, told the front office, they sent technician, technician told me it was just thermostat i need to put it on zero. It was cold for a few mins but i think they turn it off at night because i will be sweating all night. At night the room smelled like sewage. The front desk (that looked to be the manager) at the check out counter asked how our stay was, when we told him these things, he didn't take any responsibility or show any understanding. Told us that we should have communicated that with them as if it was our fault. Plus, we did communicate it. At the end of the day, we probably wouldnt have written a review but that man at the counter really pushed us to do so, as he was a bit rude while we merely were responding to his question. We definitely expected more from a 5 star resort. We have stayed at many many many 5 stars but this was probably one of the worst. The main reasons we were staying here versus other 5 stars was because it was beachfront but the beach thats in front is probably the worst beaches ive been too, too rocky and not comfortable. We stayed at that beach for 5 min before going to another one. We definitely wont be coming back.
Room AC did not work, told the front office, they sent technician, technician told me it was just thermostat i need to put it on zero. It was cold for a few mins but i think they turn it off at night because i will be sweating all night. At night the room smelled like sewage. The front desk (that looked to be the manager) at the check out counter asked how our stay was, when we told him these things, he didn't take any responsibility or show any understanding. Told us that we should have communicated that with them as if it was our fault. Plus, we did communicate it. At the end of the day, we probably wouldnt have written a review but that man at the counter really pushed us to do so, as he was a bit rude while we merely were responding to his question. We definitely expected more from a 5 star resort. We have stayed at many many many 5 stars but this was probably one of the worst. The main reasons we were staying here versus other 5 stars was because it was beachfront but the beach thats in front is probably the worst beaches ive been too, too rocky and not comfortable. We stayed at that beach for 5 min before going to another one. We definitely wont be coming back.
6
Mehreen
Jul 27, 2026
·
Stayed 4 nights
Nice hotel, we was traveling family with kids. We stayed in apartment part of hotel. One thing is very clear there is no noise isolation in hotel if your kids talk nabour room could hear it. If you are young couple i don’t recommend this hotel for tye sake op privat life.Other wise it was ok. Good food n hospitality .
Nice hotel, we was traveling family with kids. We stayed in apartment part of hotel. One thing is very clear there is no noise isolation in hotel if your kids talk nabour room could hear it. If you are young couple i don’t recommend this hotel for tye sake op privat life.Other wise it was ok. Good food n hospitality .
8
David
Jul 26, 2026
·
Stayed 5 nights
Overall a good experience, clean hotel, courteous staff, it's just a shame that there is no smart TV in the room, and everything is perfect.Perfect view highly recommend
Overall a good experience, clean hotel, courteous staff, it's just a shame that there is no smart TV in the room, and everything is perfect.Perfect view highly recommend
8
Edith Zoe
Jul 12, 2026
·
Stayed 7 nights
This hotel was great, amazing views and the staff were lovely! The glasses in the room were not cleaned properly nor were they replaced. Great location for relaxed family holiday, just a short drive away from chania town
This hotel was great, amazing views and the staff were lovely! The glasses in the room were not cleaned properly nor were they replaced. Great location for relaxed family holiday, just a short drive away from chania town
FAQs about Leptos Panorama Hotel
Is parking available at the hotel?
Yes, free self-parking is available on-site. However, parking is limited.
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is at 11:00. Early check-in and late check-out may be available for a fee, subject to availability.
What accessibility features does the hotel offer?
The property has limited wheelchair accessibility, including some accessible facilities. Guests are encouraged to contact the hotel for specific needs.
Where is the hotel located in relation to nearby attractions?
The hotel is located by the sea, a 4-minute drive from Kalamaki Beach and 8 minutes from Chania Central Market. It is also close to several other beaches and attractions, including Agia Marina Beach and Golden Beach.
Does the hotel have a swimming pool?
Yes, the hotel features a seasonal outdoor pool, which is operational from May to October.
What are the policies for children staying at the hotel?
Children 12 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May to October.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number 1042Κ015A0141300
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk
Services
Business Center
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Bingo
Concierge Services
Activities
Swimming pool
Garden
Beach (Nearby)
Playground
Child Pool
Pool Outdoor
Live Music
Evening Entertainment
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Poolside Bar
Picnic Area/Tables
Packed Lunches
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi