Tropical Deluxe Princess - All Inclusive
US$ 148
/noite
Média para outubro
Preços para Tropical Deluxe Princess - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 148
/noite
Média para outubro
Preços médios mensais
Em Tropical Deluxe Princess - All Inclusive, o preço por noite é, em média, US$ 148 no mês mais barato (outubro) e US$ 2.407 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 243 |
| fevereiro | US$ 404 |
| março | US$ 239 |
| abril | US$ 175 |
| maio | US$ 162 |
| junho | US$ 172 |
| julho | US$ 169 |
| agosto | US$ 207 |
| setembro | US$ 214 |
| outubro | US$ 148 |
| novembro | US$ 158 |
| dezembro | US$ 2.407 |
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M
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M
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out. · US$ 148
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Mais caro: dezembro (aprox. US$ 2.407)
Mais barato: outubro (aprox. US$ 148)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 3 piscinas exteriores, campos de ténis exteriores e um tobo...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 3 piscinas exteriores, campos de ténis exteriores e um tobogã. Se gosta de arriscar, dê um salto até ao casino, à boleia do autocarro do hotel. E o melhor de tudo, não tem de pagar bilhete!
Comodidades para negócios
As principais comodidades incluem registo de saída rápido, um serviço de limpeza a seco e uma receção aberta 24 horas. Há estacionamento grátis no local.
Restaurante
Deleite-se com o melhor da cozinha internacional no Higuero, um restaurante onde pode apreciar vistas para o jardim. Se preferir, poderá quedar-se no aconchego dos lençóis e dar uma vista de olhos pelo cardápio do serviço de quarto 24 horas. Para acabar o dia da melhor forma, tome um copo e relaxe no bar/lounge, no bar de praia ou no bar junto à piscina.
Quartos
Sinta-se em casa num dos 310 quartos com produtos grátis no minibar. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo.
Localização
Com uma estadia Tropical Deluxe Princess - All Inclusive em Punta Cana (Bávaro), ficará a 3 minuto(s) de carro de Praia de Cortecito e a 10 minuto(s) de Cocotal Golf and Country Club.
O que há nas proximidades
Praia de Arena Blanca(0.1 milhas)
Praia de Cortecito(0.5 milhas)
Cassino Avalon Princess(0.9 milhas)
Cocotal Golf and Country Club(3.1 milhas)
Playa Los Corales(3.3 milhas)
Centro de Tênis Rafa Nadal Punta Cana(4.5 milhas)
República Divertida(4.5 milhas)
Praia de Arena Gorda(4.7 milhas)
Parque Aquático Splash(5.2 milhas)
Campo de Golfe Punta Blanca(5.5 milhas)
Campo de Golfe Iberostar(5.6 milhas)
Manati Park Bavaro(5.7 milhas)
Centro de Convenções Barceló Bávaro(5.9 milhas)
Praia Bávaro(5.9 milhas)
Clube de Golfe Cana Bay(6.2 milhas)
O aeroporto principal mais próximo é o de Punta Cana (PUJ-Aeroporto Internacional de Punta Cana)(18.2 milhas)
Estacionamento
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Limpeza a seco
Localização
Carretera Arena Gorda, Bávaro, Punta Cana, República Dominicana
Praia de Arena Blanca (0.1 milhas)
Praia de Cortecito (0.5 milhas)
Cassino Avalon Princess (0.9 milhas)
Cocotal Golf and Country Club (3.1 milhas)
Playa Los Corales (3.3 milhas)
Centro de Tênis Rafa Nadal Punta Cana (4.5 milhas)
Opções de quartos
5
Superior (Super Saver)
2 Camas Individuais
1 Cama De Casal Extragrande
Dormidas 3
344 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
16
Quarto Familiar
1 Cama De Casal Extragrande
e 3× Beliches
Dormidas 3
420 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Quarto Superior
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
344 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
16
Quarto Familiar (Super Saver)
2 Camas Individuais
1 Cama De Casal Extragrande
Dormidas 3
420 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Tropical Deluxe Princess - All Inclusive
8.1
Muito Bom
Com base em 1.844 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Tropical Deluxe Princess - All Inclusive, os viajantes elogiam os jardins exuberantes, a localização na praia, as várias piscinas e os recursos adequados para crianças, enquanto o feedback sobre a comida, o conforto dos quartos e o serviço varia de muito positivo a claramente insatisfatório.
Instalações
Limpeza
Quartos
Serviço
Localização
Restaurante
Isto foi útil?
O que pensam os hóspedes
No Tropical Deluxe Princess - All Inclusive, os viajantes elogiam os jardins exuberantes, a localização na praia, as várias piscinas e os recursos adequados para crianças, enquanto o feedback sobre a comida, o conforto dos quartos e o serviço varia de muito positivo a claramente insatisfatório.
Muitos hóspedes destacam a simpatia da equipe, o entretenimento animado, um carrinho útil e extras como as lojas de café e sorvete. Os principais pontos negativos incluem buffets repetitivos, reservas difíceis de conseguir nos restaurantes à la carte, bebidas de baixa qualidade e problemas recorrentes com toalhas, ar condicionado e cheiro de mofo, além de respostas lentas. Algas marinhas podem afetar a praia em alguns momentos, e o Wi-Fi costuma ser fraco; no geral, espere um resort voltado para famílias, com jardins bonitos e serviço e refeições variáveis.
Instalações
Limpeza
Quartos
Serviço
Localização
Restaurante
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Várias piscinas, um parque aquático infantil, entretenimento noturno, um carrinho e lojas de café e sorvete no local recebem elogios frequentes. Alguns problemas de manutenção e acesso recorrem, como azulejos rachados, poucos degraus na piscina, piscinas ocasionalmente sujas e pressão de vendedores/timeshare.
Avaliações dos hóspedes relacionadas
4
DAVISON
14 de abr. de 2025
·
A estadia foi de 7 noites
Positives: Great location with direct access to a very nice beach. Friendly and helpful staff. Multiple pools for all types of guests. Good on-site options: ice cream shop, coffee shop, breakfast restaurant, and bars. Having restaurant options within the hotel makes dining convenient. Negatives: A la carte restaurant reservations via the app are confusing and overly competitive. Buffet menus (breakfast, lunch, and dinner) are repetitive and lack variety. Housekeeping quality is poor — staff shows questionable hygiene and don’t even use gloves. Beach and indoor bars offer very limited drink options — mostly just beer and juice. Communication with international guests is weak; English proficiency is very poor. No food is served on the beach. Cuisine is heavily tailored to American tastes and does not cater well to South American guests. A “Dominican fair” was hosted during our stay, where vendors harassed guests to buy souvenirs — felt like a scam inside the hotel. The restaurant was overcrowded on Sunday, with long lines for breakfast and lunch, and part of the space was inexplicably closed. Children’s activities are very weak, scheduled only around 6 PM, with nothing engaging in the evening. Nighttime entertainment is virtually non-existent — just some unappealing kids’ videos and dances at the theater. The hotel’s structure and service model are outdated and need urgent renewal. Only artificial/processed juices are offered — no fresh options available.
Positives: Great location with direct access to a very nice beach. Friendly and helpful staff. Multiple pools for all types of guests. Good on-site options: ice cream shop, coffee shop, breakfast restaurant, and bars. Having restaurant options within the hotel makes dining convenient. Negatives: A la carte restaurant reservations via the app are confusing and overly competitive. Buffet menus (breakfast, lunch, and dinner) are repetitive and lack variety. Housekeeping quality is poor — staff shows questionable hygiene and don’t even use gloves. Beach and indoor bars offer very limited drink options — mostly just beer and juice. Communication with international guests is weak; English proficiency is very poor. No food is served on the beach. Cuisine is heavily tailored to American tastes and does not cater well to South American guests. A “Dominican fair” was hosted during our stay, where vendors harassed guests to buy souvenirs — felt like a scam inside the hotel. The restaurant was overcrowded on Sunday, with long lines for breakfast and lunch, and part of the space was inexplicably closed. Children’s activities are very weak, scheduled only around 6 PM, with nothing engaging in the evening. Nighttime entertainment is virtually non-existent — just some unappealing kids’ videos and dances at the theater. The hotel’s structure and service model are outdated and need urgent renewal. Only artificial/processed juices are offered — no fresh options available.
6
Sandra
1 de set. de 2025
·
A estadia foi de 4 noites
The property was nice, it does need some fixing around the pathway walk to the buildings, also the pool needs to be resurfaced many cracks inside the pool. Our first room was nice until we heard a loud cracking noise and it was a fused which left half of the room with no lights. They came to fixed it within 20 min. The cleaness of the room was good except for limited towels and ripped, no extra toilet paper either. I am sorry to say but half of the staff looked miserable at their job, some of them were not approachable. One of the pool guys very nice and attentive. The entertainment crew were awesome! The guys are the bar not very friendly or smiling. Second time coming to this resort within 6 years and I would definitely look at other resorts for different experience.
The property was nice, it does need some fixing around the pathway walk to the buildings, also the pool needs to be resurfaced many cracks inside the pool. Our first room was nice until we heard a loud cracking noise and it was a fused which left half of the room with no lights. They came to fixed it within 20 min. The cleaness of the room was good except for limited towels and ripped, no extra toilet paper either. I am sorry to say but half of the staff looked miserable at their job, some of them were not approachable. One of the pool guys very nice and attentive. The entertainment crew were awesome! The guys are the bar not very friendly or smiling. Second time coming to this resort within 6 years and I would definitely look at other resorts for different experience.
6
Ivonne
8 de nov. de 2025
·
A estadia foi de 14 noites
Some areas have loses ceramic floors Pools don’t have stairs to go in and out A lot of mosquitoes Sargassum was not cleaning for 4 days
Some areas have loses ceramic floors Pools don’t have stairs to go in and out A lot of mosquitoes Sargassum was not cleaning for 4 days
4
Erick
8 de nov. de 2025
·
A estadia foi de 2 noites
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
6
Janiene
17 de ago. de 2025
·
A estadia foi de 7 noites
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
8
Taran
23 de abr. de 2025
·
A estadia foi de 5 noites
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
10
Allain
2 de ago. de 2025
·
A estadia foi de 4 noites
Everyday has always activities like beach volleyball, zumba, yoga etc. Property is well taken care always nice and clean.
Everyday has always activities like beach volleyball, zumba, yoga etc. Property is well taken care always nice and clean.
8
Emza Celebic
28 de ago. de 2025
·
A estadia foi de 4 noites
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
8
Izac
6 de ago. de 2025
·
A estadia foi de 3 noites
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
8
Gabriella
24 de abr. de 2025
·
A estadia foi de 5 noites
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os jardins e alguns quartos são descritos como limpos, mas a limpeza é inconsistente. Relatos recorrentes citam falta de toalhas, cheiro de mofo, e piscinas sujas ou áreas públicas com manchas em algumas ocasiões.
Avaliações dos hóspedes relacionadas
6
IRYNA
20 de jul. de 2025
·
A estadia foi de 6 noites
This hotel has a beautiful white sand beach. Unfortunately, we came there during seaweed season and despite a huge effort from staff to clean it up, we could not enjoy the sea. We compensated it with enjoying the swimming pools. There’s a nice area with slides for kids. Our room was nice and big. However, our first impression was really bad. We arrived around 4pm. The sheets of 2 of the 4 beds were not changed & no pillowcases on any pillows. One pillow smelled SO stinky. The floor was absolutely disgusting. The staff cleaned and changed everything that needed to be done. We traveled with 8 years old twins & they were looking forward to it. But the kids club on this resort is a big joke. The only entertainment there was TV. However, entertainment for adults was great. Our kids could participate in some of it. It was hard to find someone who spoke basic English, which is understandable because the majority of their customers were locals.If you leave your towel on a pool chair and go for lunch, you will see couple people sitting on it when you come back. We booked restaurants for 4 dinners but gave up after second visit. The buffet service was so slow & the quality of food was inconsistent. Huge lines for pasta and meat. Constant problems with plates. In the dining area, you would be lucky to get fully served table. If not, it will be hard to get a cap or glass.There’s only couple good trained staff. And one of them and the best is Paulino. I will not come back on that resort.
This hotel has a beautiful white sand beach. Unfortunately, we came there during seaweed season and despite a huge effort from staff to clean it up, we could not enjoy the sea. We compensated it with enjoying the swimming pools. There’s a nice area with slides for kids. Our room was nice and big. However, our first impression was really bad. We arrived around 4pm. The sheets of 2 of the 4 beds were not changed & no pillowcases on any pillows. One pillow smelled SO stinky. The floor was absolutely disgusting. The staff cleaned and changed everything that needed to be done. We traveled with 8 years old twins & they were looking forward to it. But the kids club on this resort is a big joke. The only entertainment there was TV. However, entertainment for adults was great. Our kids could participate in some of it. It was hard to find someone who spoke basic English, which is understandable because the majority of their customers were locals.If you leave your towel on a pool chair and go for lunch, you will see couple people sitting on it when you come back. We booked restaurants for 4 dinners but gave up after second visit. The buffet service was so slow & the quality of food was inconsistent. Huge lines for pasta and meat. Constant problems with plates. In the dining area, you would be lucky to get fully served table. If not, it will be hard to get a cap or glass.There’s only couple good trained staff. And one of them and the best is Paulino. I will not come back on that resort.
6
Kelbin
10 de jan. de 2025
·
A estadia foi de 3 noites
Lots of plants .overall it’s good/ok … people are friendly and service is good but - Sewage Oder in room sometimes with water and sewage Oder near trees between lobby and rooms …..
Lots of plants .overall it’s good/ok … people are friendly and service is good but - Sewage Oder in room sometimes with water and sewage Oder near trees between lobby and rooms …..
6
imani
18 de nov. de 2025
·
A estadia foi de 3 noites
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
6
Marie-Ange
19 de out. de 2025
·
A estadia foi de 5 noites
Staff were super nice and always ready to help us. Truly a stunning resort (aesthetic and the views). I give the cleanliness a 3/10. So that alone wouldn’t want to make me go back…
Staff were super nice and always ready to help us. Truly a stunning resort (aesthetic and the views). I give the cleanliness a 3/10. So that alone wouldn’t want to make me go back…
8
Claire
11 de mai. de 2025
·
A estadia foi de 6 noites
The room service and cleaning was horrible, cockroaches, bed bugs, brown stains on towels.
The room service and cleaning was horrible, cockroaches, bed bugs, brown stains on towels.
2
Jeffrey
2 de jan. de 2025
·
A estadia foi de 6 noites
We arrived to the room with one hand towel and a floor mat. That's the total towels in two bathrooms. We contacted the staff via phone, in person, etc. FIVE times. Talked to the front desk, the room cleaning staff, it didn't matter. It took 18 hours to get a bath sized towel to take a shower with. This is an all inclusinve that can't figure out how to do something as simple as proving towels. I will never come back to this resort, or this island. The resort wasn't going to recover from that.
We arrived to the room with one hand towel and a floor mat. That's the total towels in two bathrooms. We contacted the staff via phone, in person, etc. FIVE times. Talked to the front desk, the room cleaning staff, it didn't matter. It took 18 hours to get a bath sized towel to take a shower with. This is an all inclusinve that can't figure out how to do something as simple as proving towels. I will never come back to this resort, or this island. The resort wasn't going to recover from that.
10
Sara
14 de mai. de 2025
·
A estadia foi de 7 noites
We loved our stay at the Tropical Deluxe Princess. The resort is beautiful with lots of wildlife and greenery as well as a beautiful beach. The cleanliness was excellent and the food was also very very good. The Italian restaurant was our personal favourite. Would definitely recommend to anyone who enjoys a quite vacation and likes to stay on resort as there are lots to do on the grounds.
We loved our stay at the Tropical Deluxe Princess. The resort is beautiful with lots of wildlife and greenery as well as a beautiful beach. The cleanliness was excellent and the food was also very very good. The Italian restaurant was our personal favourite. Would definitely recommend to anyone who enjoys a quite vacation and likes to stay on resort as there are lots to do on the grounds.
6
Janiene
17 de ago. de 2025
·
A estadia foi de 7 noites
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
6
Natalie
15 de jul. de 2025
·
A estadia foi de 4 noites
I loved the mangroves with the ducks, iguanas, and all sorts of other birds. They were the saving grace of this property that was falling apart. So many tiles were missing from the walkways. Definite trip hazard. Especially when it rained. Btw, this is NOT a smoke free property. People were smoking everywhere which was very challenging for the asthmatics in my party. It’s hard to enjoy nature when you can’t breathe. The food was hit or miss but the waitstaff was generally fantastic especially a gentleman named Frank. He made the meals more enjoyable. Very hardworking people. The coffee shop was great with the exception of one young girl, didn’t catch her name, who was too sassy and made fun of the guests. Clearly, she didn’t appreciate her job or realize that it’s thanks to guests that she has a job. All the other workers at the coffee shop were lovely especially the gentleman that was kind and made the best coffee. We were told that there were shows every night. But the first night we went, there wasn’t. We did get to see an acrobatic show the next night which was impressive. The only show time was 9pm which was a bit late for our party. I understand that a contributing factor why they did that was to make sure every guest had dinner which is appreciated but having two show times such as 7 & 9, like in cruise ships, would’ve been better. Overall, we made the best of it but we’re definitely not going back. If you can afford to pay a little more, go somewhere else.
I loved the mangroves with the ducks, iguanas, and all sorts of other birds. They were the saving grace of this property that was falling apart. So many tiles were missing from the walkways. Definite trip hazard. Especially when it rained. Btw, this is NOT a smoke free property. People were smoking everywhere which was very challenging for the asthmatics in my party. It’s hard to enjoy nature when you can’t breathe. The food was hit or miss but the waitstaff was generally fantastic especially a gentleman named Frank. He made the meals more enjoyable. Very hardworking people. The coffee shop was great with the exception of one young girl, didn’t catch her name, who was too sassy and made fun of the guests. Clearly, she didn’t appreciate her job or realize that it’s thanks to guests that she has a job. All the other workers at the coffee shop were lovely especially the gentleman that was kind and made the best coffee. We were told that there were shows every night. But the first night we went, there wasn’t. We did get to see an acrobatic show the next night which was impressive. The only show time was 9pm which was a bit late for our party. I understand that a contributing factor why they did that was to make sure every guest had dinner which is appreciated but having two show times such as 7 & 9, like in cruise ships, would’ve been better. Overall, we made the best of it but we’re definitely not going back. If you can afford to pay a little more, go somewhere else.
2
Yandira
25 de ago. de 2025
·
A estadia foi de 3 noites
Water park and pools were dirty. Room was also dirty and old. We didn’t like the atmosphere in the hotel in general. We left after the first night.
Water park and pools were dirty. Room was also dirty and old. We didn’t like the atmosphere in the hotel in general. We left after the first night.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
A disposição dos quartos para famílias e o espaço são apreciados, mas muitas avaliações mencionam ar condicionado fraco ou barulhento, umidade/cheiro de mofo e minibares que não resfriam bem; o Wi-Fi também é instável. Alguns equipamentos precisam de reparo, embora as atualizações possam proporcionar melhores vistas.
Avaliações dos hóspedes relacionadas
4
ReAsia
4 de nov. de 2025
·
A estadia foi de 5 noites
From the start, my room wasn’t ready at check-in and there were no towels available. The air conditioning didn’t work properly, and despite multiple complaints, staff refused to send maintenance or address the issue, claiming the system was working normally. In reality, it doesn’t provide real cold air—it blows cool air for a few minutes, then switches to fan mode, leaving the room warm and uncomfortable.
From the start, my room wasn’t ready at check-in and there were no towels available. The air conditioning didn’t work properly, and despite multiple complaints, staff refused to send maintenance or address the issue, claiming the system was working normally. In reality, it doesn’t provide real cold air—it blows cool air for a few minutes, then switches to fan mode, leaving the room warm and uncomfortable.
8
Bharathi
13 de nov. de 2025
·
A estadia foi de 5 noites
The room was clean. Eco-friendly rooms. Staff were friendly and courteous. The property was clean. Wish they had better bathroom.
The room was clean. Eco-friendly rooms. Staff were friendly and courteous. The property was clean. Wish they had better bathroom.
10
ILONA
22 de nov. de 2025
·
A estadia foi de 7 noites
The only disappointment was the poor internet connection
The only disappointment was the poor internet connection
4
Erick
8 de nov. de 2025
·
A estadia foi de 2 noites
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
10
Juliska
30 de mai. de 2025
·
A estadia foi de 2 noites
The decor was amazing, the staff was friendly and helpful, the food options was really good. The room was spacious, clean and quiet. I loved my stay.
The decor was amazing, the staff was friendly and helpful, the food options was really good. The room was spacious, clean and quiet. I loved my stay.
6
Janiene
17 de ago. de 2025
·
A estadia foi de 7 noites
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
8
Emza Celebic
28 de ago. de 2025
·
A estadia foi de 4 noites
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
4
Robert
3 de set. de 2025
·
A estadia foi de 3 noites
The air conditioning in the room was extremely loud and was deafening. Hotel staff who clean the room had to know how loud. I stayed at this resort about 10 times in the last 4 years. Front desk dismissed my concern. Other issue resort does not allow my uber to pick me up at the entrance door. I must walk to the end of resort to get my uber. When brought up to front desk was told policy. But my uber was able to drop me at the front when I arrived. Why inconvenience your guest to walk to front on the heat with luggage when leaving?
The air conditioning in the room was extremely loud and was deafening. Hotel staff who clean the room had to know how loud. I stayed at this resort about 10 times in the last 4 years. Front desk dismissed my concern. Other issue resort does not allow my uber to pick me up at the entrance door. I must walk to the end of resort to get my uber. When brought up to front desk was told policy. But my uber was able to drop me at the front when I arrived. Why inconvenience your guest to walk to front on the heat with luggage when leaving?
6
Monica
27 de ago. de 2025
·
A estadia foi de 7 noites
The mini bar did not get the beverages cold.’we report as soon as we realized on the first day and keep reporting they. They said that is the way the mini bar works. On the day before our departure they installed a mini fridge.
The mini bar did not get the beverages cold.’we report as soon as we realized on the first day and keep reporting they. They said that is the way the mini bar works. On the day before our departure they installed a mini fridge.
8
Britt
12 de mar. de 2025
·
A estadia foi de 4 noites
Check in was a breeze! The desk staff were great. The grounds of the hotel were well maintained. Unfortunately the smell at times was really bad. And it was never in the same location. The path from the lobby to the guest rooms/main areas is beautiful! Birds, turtles, fish and iguanans along with all the gorgeous plants. Its a marshy area so it had an unpleasant odor as well. The family room was spacious.The showers were always hot. The linens were terrible! The beach is gorgeous and clean!The sand all the way out to the water was so soft! There were plenty of umbrellas for shade.The pools were very nice and clean. The majority of the staff were friendly. We have stayed at many all inclusives all over the Caribbean and Mexico and this was probably the most difficult place for communication. There are salesman trying to sell vacation packages. One in particular was very pushy and actually rude when we told him we werent interested. His name was Joan. The food was below average. The Brazilian restaurant was the worst restaurant experience we've ever had. Theres no explanation of what to expect. You sit and wait. We had to ask for food several times, even though the tables around us were served, and we were in the middle of the room! And the food was bad! The meat was dry and overcooked. We actually left mid meal!Poor cuts/quality of meat throughout the resort. There were plently of fresh fruits and veggies. Some of the dishes in the buffet were ok but nothing was great.
Check in was a breeze! The desk staff were great. The grounds of the hotel were well maintained. Unfortunately the smell at times was really bad. And it was never in the same location. The path from the lobby to the guest rooms/main areas is beautiful! Birds, turtles, fish and iguanans along with all the gorgeous plants. Its a marshy area so it had an unpleasant odor as well. The family room was spacious.The showers were always hot. The linens were terrible! The beach is gorgeous and clean!The sand all the way out to the water was so soft! There were plenty of umbrellas for shade.The pools were very nice and clean. The majority of the staff were friendly. We have stayed at many all inclusives all over the Caribbean and Mexico and this was probably the most difficult place for communication. There are salesman trying to sell vacation packages. One in particular was very pushy and actually rude when we told him we werent interested. His name was Joan. The food was below average. The Brazilian restaurant was the worst restaurant experience we've ever had. Theres no explanation of what to expect. You sit and wait. We had to ask for food several times, even though the tables around us were served, and we were in the middle of the room! And the food was bad! The meat was dry and overcooked. We actually left mid meal!Poor cuts/quality of meat throughout the resort. There were plently of fresh fruits and veggies. Some of the dishes in the buffet were ok but nothing was great.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os hóspedes frequentemente acham a equipe amigável e os animadores excelentes, mas o serviço pode ser lento ou sem resposta, com barreiras de idioma notadas. Atrasos no check-in, dificuldade em obter ajuda ou toalhas e abordagens de vendas insistentes são reclamações recorrentes.
Avaliações dos hóspedes relacionadas
4
Radoslaw
18 de ago. de 2025
·
A estadia foi de 7 noites
If you have any issues with your room good luck !!! We called 3-4 times, spoke to few managers. Finally I had to go and yelled at some manager , still wait a day to fix doors. No water in the room one evening. They gonna try you to buy their membership, but salesmans are rude and pushing hard. They worst off all I met before.
If you have any issues with your room good luck !!! We called 3-4 times, spoke to few managers. Finally I had to go and yelled at some manager , still wait a day to fix doors. No water in the room one evening. They gonna try you to buy their membership, but salesmans are rude and pushing hard. They worst off all I met before.
10
Ramona
2 de set. de 2025
·
A estadia foi de 2 noites
The employees were amazing and extremely helpful
The employees were amazing and extremely helpful
2
Benjamin
19 de dez. de 2025
·
A estadia foi de 1 noite
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
10
Annette
16 de set. de 2025
·
A estadia foi de 4 noites
We had a great experience! The staff was amazing and always so pleasant and helpful during our stay. We added a ro uograde upon arrival with an ocean view. The room was roomy with no issues. The good options were good. We will be back!
We had a great experience! The staff was amazing and always so pleasant and helpful during our stay. We added a ro uograde upon arrival with an ocean view. The room was roomy with no issues. The good options were good. We will be back!
6
Darisleydi
21 de jul. de 2025
·
A estadia foi de 4 noites
The resort is beautiful, but the service was terrible, staff appeared to be disgruntled and annoyed when asked for assistance. It happened so often that I can only assume something is going on behind the scenes with management. The housekeeper would remove the towels from the room and would take an enternity to replace, some of my relatives resorted to using the beach towels to shower. The hotel has several restaurants to dine in, but good luck getting a reservation, everything was booked upon arrival. The entertainment was okay, and their staff is very friendly, however, they've been tasked to secure positive reviews after their show. They'll even write it up for you as they did to several of my family members who only asked for the WiFi in order to write their own reviews. One guy who was always great was Enrique from the pool bar, made good drinks and kept hyping us up with his positive attitude. I enjoyed the buffet food, especially the Dominican food, the deserts were amazing, but be prepared for long lines for grilled meats or fish and good luck getting your drink order before you finish your meal. It definitely has potential, the grounds are a bird watchers dream, and so many other fauna. I can only guess the issues have more to do with poor management, that unfortunately the paying customer has to suffer the consequences.
The resort is beautiful, but the service was terrible, staff appeared to be disgruntled and annoyed when asked for assistance. It happened so often that I can only assume something is going on behind the scenes with management. The housekeeper would remove the towels from the room and would take an enternity to replace, some of my relatives resorted to using the beach towels to shower. The hotel has several restaurants to dine in, but good luck getting a reservation, everything was booked upon arrival. The entertainment was okay, and their staff is very friendly, however, they've been tasked to secure positive reviews after their show. They'll even write it up for you as they did to several of my family members who only asked for the WiFi in order to write their own reviews. One guy who was always great was Enrique from the pool bar, made good drinks and kept hyping us up with his positive attitude. I enjoyed the buffet food, especially the Dominican food, the deserts were amazing, but be prepared for long lines for grilled meats or fish and good luck getting your drink order before you finish your meal. It definitely has potential, the grounds are a bird watchers dream, and so many other fauna. I can only guess the issues have more to do with poor management, that unfortunately the paying customer has to suffer the consequences.
8
Bryan
8 de mar. de 2025
·
A estadia foi de 6 noites
Overall a good experience for my family vacation including a 5 year old. Grounds were well kept and staff were generally friendly and helpful. It makes a difference when you tip at bars and restaurants especially the first day. You can be ignored at swim up bar or buffet if you are new and bartender don’t know whether you tip or not. The buffet was satisfactory compared to other resorts we stayed in Mexico and Jamaica. Lots of options including vegetarian dishes and meats. The cafe and ice cream shops are excellent. It was a good experience but there are other better options.
Overall a good experience for my family vacation including a 5 year old. Grounds were well kept and staff were generally friendly and helpful. It makes a difference when you tip at bars and restaurants especially the first day. You can be ignored at swim up bar or buffet if you are new and bartender don’t know whether you tip or not. The buffet was satisfactory compared to other resorts we stayed in Mexico and Jamaica. Lots of options including vegetarian dishes and meats. The cafe and ice cream shops are excellent. It was a good experience but there are other better options.
8
Evelyn
7 de ago. de 2025
·
A estadia foi de 6 noites
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
2
Joseph
24 de ago. de 2025
·
A estadia foi de 6 noites
Our trip was a nightmare. First, you can’t make a reservation for most of the on-site restaurants until 3 days prior. But you have to be there to do so. Those restaurants were underwhelming at best. There is a 24-hour sports bar. Just skip it. The food was awful. A chicken wing was actually a soggy chicken spine fried and dipped in a curry sauce. There is a buffet and it was a mixed bag. Avoid the burgers, stick with any Dominican dishes, fresh fruit. We were there at a time when there was a lot of seaweed washing up on the beach. When that seaweed bakes in the sun it is awful. Multiple times we asked for extra towels. At best, it took three hours to get them. At worst, eleven hours. If you do not speak fluent Spanish, you will have issues. Either the staff will not tell you things or they will refuse to help you. When the bellhop refuses to come because “I no speak English” and then hangs up, the service is clearly lacking. Our room was small but nice. Except for the smell of mold. It caused my wife to get sick every night of our stay. By the time the resort was willing to let us change rooms, we decided to leave — four days early. Nice things? Wild animals roaming the property. The pools are nice but crowded. The drinks at the pool bars are excellent.
Our trip was a nightmare. First, you can’t make a reservation for most of the on-site restaurants until 3 days prior. But you have to be there to do so. Those restaurants were underwhelming at best. There is a 24-hour sports bar. Just skip it. The food was awful. A chicken wing was actually a soggy chicken spine fried and dipped in a curry sauce. There is a buffet and it was a mixed bag. Avoid the burgers, stick with any Dominican dishes, fresh fruit. We were there at a time when there was a lot of seaweed washing up on the beach. When that seaweed bakes in the sun it is awful. Multiple times we asked for extra towels. At best, it took three hours to get them. At worst, eleven hours. If you do not speak fluent Spanish, you will have issues. Either the staff will not tell you things or they will refuse to help you. When the bellhop refuses to come because “I no speak English” and then hangs up, the service is clearly lacking. Our room was small but nice. Except for the smell of mold. It caused my wife to get sick every night of our stay. By the time the resort was willing to let us change rooms, we decided to leave — four days early. Nice things? Wild animals roaming the property. The pools are nice but crowded. The drinks at the pool bars are excellent.
4
Tanya
6 de nov. de 2025
·
A estadia foi de 3 noites
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
10
Lisa
13 de mar. de 2025
·
A estadia foi de 7 noites
Working staff amazing!! Didn’t like management trying to sell us on return packages.
Working staff amazing!! Didn’t like management trying to sell us on return packages.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização à beira-mar com trilhas na natureza repletas de vida selvagem; a propriedade é grande, fácil de percorrer a pé e conta com um carrinho. É relativamente perto do aeroporto, embora haja vendedores na praia e as condições das algas marinhas variem.
Avaliações dos hóspedes relacionadas
8
Matthew
5 de mar. de 2025
·
A estadia foi de 4 noites
The area was pretty and nice to walk in the evening. Beach was clean but very difficult to find seating.
The area was pretty and nice to walk in the evening. Beach was clean but very difficult to find seating.
10
Hamid
25 de fev. de 2025
·
A estadia foi de 7 noites
Tropical deluxe princess is a magnificent resort, a real paradise, with friendly staff, clean, nice pathway to walk with exotic animals, not too long though, easy to get everywhere in minutes, nice and green landscapes. Thanks to Tropical deluxe princess and its friendly staff.
Tropical deluxe princess is a magnificent resort, a real paradise, with friendly staff, clean, nice pathway to walk with exotic animals, not too long though, easy to get everywhere in minutes, nice and green landscapes. Thanks to Tropical deluxe princess and its friendly staff.
8
Brenden
17 de ago. de 2025
·
A estadia foi de 3 noites
It was overall good. In August 2025, I noticed it was decently full but not overcrowded. It should be noted that there is a record amount of seaweed in that area, so the beach was disappointing. The seaweed was so bad that no one was cleaning it off, besides a tractor barely making progress at the princess hotel down the beach. I’d recommend checking the condition of the beach before booking.
It was overall good. In August 2025, I noticed it was decently full but not overcrowded. It should be noted that there is a record amount of seaweed in that area, so the beach was disappointing. The seaweed was so bad that no one was cleaning it off, besides a tractor barely making progress at the princess hotel down the beach. I’d recommend checking the condition of the beach before booking.
8
Taran
23 de abr. de 2025
·
A estadia foi de 5 noites
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
10
Diana
19 de jun. de 2025
·
A estadia foi de 8 noites
Excelentes instalaciones, el servicio, muy buena atención del personal, buena comida, el mejor all inclusive de República Dominicana. Muy buen precio y bien ubicado, cerca del aeropuerto y de las principales atracciones. Tiene buena variedad de restaurantes y amenidades para toda la familia. Super recomendable!
Excelentes instalaciones, el servicio, muy buena atención del personal, buena comida, el mejor all inclusive de República Dominicana. Muy buen precio y bien ubicado, cerca del aeropuerto y de las principales atracciones. Tiene buena variedad de restaurantes y amenidades para toda la familia. Super recomendable!
10
Scarla
9 de jun. de 2025
·
A estadia foi de 3 noites
Nice spacious location. Not far from the airport. Great staff overall from the front desk to the animation team. Enjoy the night show (Saturday night Micheal Jackson themed, amazing performers), beach party Sunday night. Buffet options are good considering, reserved 2 restaurants, Brazilian (fogo sytle) and Asian (hibachi), which were both a great experience. Process to reserve the restaurants was quick and easy. Had a problem with the plumbing the second night and was swiftly accommodated with another room. Pool side animation, drinks, cappuccino cafe, ice cream parlor, sports bar and everything was very good for the price.
Nice spacious location. Not far from the airport. Great staff overall from the front desk to the animation team. Enjoy the night show (Saturday night Micheal Jackson themed, amazing performers), beach party Sunday night. Buffet options are good considering, reserved 2 restaurants, Brazilian (fogo sytle) and Asian (hibachi), which were both a great experience. Process to reserve the restaurants was quick and easy. Had a problem with the plumbing the second night and was swiftly accommodated with another room. Pool side animation, drinks, cappuccino cafe, ice cream parlor, sports bar and everything was very good for the price.
8
Emza Celebic
28 de ago. de 2025
·
A estadia foi de 4 noites
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
10
Brianne
4 de jul. de 2025
·
A estadia foi de 4 noites
Loved the safety and ability to get around via the resort transportation.
Loved the safety and ability to get around via the resort transportation.
8
Izac
6 de ago. de 2025
·
A estadia foi de 3 noites
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
8
Gabriella
24 de abr. de 2025
·
A estadia foi de 5 noites
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O feedback sobre a comida é misto: os buffets podem parecer repetitivos e as reservas para os restaurantes à la carte costumam ser difíceis de conseguir, enquanto alguns locais (especialmente hibachi/japonês ou italiano) são bem avaliados. As bebidas são frequentemente descritas como de baixa qualidade ou diluídas.
Avaliações dos hóspedes relacionadas
4
Sissel skogstad
8 de ago. de 2025
·
A estadia foi de 6 noites
The dining areas are very limited in what they serve. It was the same food every day of the week and quality of the food was poor. The only specialty restaurant that was worth dining in was the Dominican one. Bar staff was rude. Bypassing anyone not speaking spanish. Drink options were few for an all inclusive resort. They definitely need service training.
The dining areas are very limited in what they serve. It was the same food every day of the week and quality of the food was poor. The only specialty restaurant that was worth dining in was the Dominican one. Bar staff was rude. Bypassing anyone not speaking spanish. Drink options were few for an all inclusive resort. They definitely need service training.
6
Mariela
19 de ago. de 2025
·
A estadia foi de 2 noites
The property is really nice and well kept. Rooms are comfortable. However HUGE disappointment with dining options. All restaurants require reservations besides fhe buffet. NOTHING was available to book on the app for another 2-3 days for ALL restaurants. That is terrible. I was unable to dine anywhere else but the buffet with my family for the 3 days we visited. The check in took a really long time also. Staff was talking amongst themselves. Drink were watered down. To travel around you need the golf carts and the wait time was ridiculous since the resort was crowded. I was expecting so much more from this resort.
The property is really nice and well kept. Rooms are comfortable. However HUGE disappointment with dining options. All restaurants require reservations besides fhe buffet. NOTHING was available to book on the app for another 2-3 days for ALL restaurants. That is terrible. I was unable to dine anywhere else but the buffet with my family for the 3 days we visited. The check in took a really long time also. Staff was talking amongst themselves. Drink were watered down. To travel around you need the golf carts and the wait time was ridiculous since the resort was crowded. I was expecting so much more from this resort.
6
imani
18 de nov. de 2025
·
A estadia foi de 3 noites
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
4
Erick
8 de nov. de 2025
·
A estadia foi de 2 noites
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
8
Stephany
7 de jul. de 2025
·
A estadia foi de 6 noites
Awesome vacation! The restaurant food was great. The buffet food was okay. The staff wasn’t super friendly, except for the entertainment! They were so fun! As well as the bartenders at the swim up bar.
Awesome vacation! The restaurant food was great. The buffet food was okay. The staff wasn’t super friendly, except for the entertainment! They were so fun! As well as the bartenders at the swim up bar.
2
Benjamin
19 de dez. de 2025
·
A estadia foi de 1 noite
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
6
Janiene
17 de ago. de 2025
·
A estadia foi de 7 noites
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
8
Kiritkumar Ravjibhai
5 de set. de 2025
·
A estadia foi de 5 noites
The resort is beautiful just like its name “Tropical deluxe” but the food quality has to be improved. Comparing to other resorts I had been stayed in Punta Cana, the food here is the worst. Other than that, my overall experience in this resort was great. And the best part was there is no upselling, or pressuring us to go for time sharing.
The resort is beautiful just like its name “Tropical deluxe” but the food quality has to be improved. Comparing to other resorts I had been stayed in Punta Cana, the food here is the worst. Other than that, my overall experience in this resort was great. And the best part was there is no upselling, or pressuring us to go for time sharing.
8
Evelyn
7 de ago. de 2025
·
A estadia foi de 6 noites
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
4
Tanya
6 de nov. de 2025
·
A estadia foi de 3 noites
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Daniela
há 4 semanas
·
A estadia foi de 6 noites
Gostei bastante do resort, é bem grande, boas opções de alimentação e lazer dentro das dependências.
Gostei bastante do resort, é bem grande, boas opções de alimentação e lazer dentro das dependências.
8
Vitor
17 de set. de 2026
·
A estadia foi de 7 noites
Hotel reformado, porém com um pouco de cheiro de mofo. Em relação a alimentação, acredito que seria melhor ter menos opções com qualidade melhor. Todo dia é praticamente o mesmo cardápio.
Hotel reformado, porém com um pouco de cheiro de mofo. Em relação a alimentação, acredito que seria melhor ter menos opções com qualidade melhor. Todo dia é praticamente o mesmo cardápio.
10
Joana
8 de set. de 2026
·
A estadia foi de 8 noites
Passamos 9 dias incrível no Tropical Deluxe.. A estrutura é excelente, quartos confortáveis e a variedade de restaurantes temáticos nos impressionou. Sem falar da beleza e contato com a natureza e animais exóticos que passeiam pelo resort. Voltaremos com certeza!
Passamos 9 dias incrível no Tropical Deluxe.. A estrutura é excelente, quartos confortáveis e a variedade de restaurantes temáticos nos impressionou. Sem falar da beleza e contato com a natureza e animais exóticos que passeiam pelo resort. Voltaremos com certeza!
6
Vitor Cesar
16 de jun. de 2026
·
A estadia foi de 4 noites
Tudo mundo bom, menos a comida,a comida é horrível. Baixa qualidade em praticamente tudo que era servido.
Tudo mundo bom, menos a comida,a comida é horrível. Baixa qualidade em praticamente tudo que era servido.
8
Eduardo
2 de jun. de 2026
·
A estadia foi de 6 noites
Restaurante principal não é muito bom
Restaurante principal não é muito bom
Políticas da propriedade
Instruções de check-in
Tudo o que precisa de saber para um check-in tranquilo.
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
É bom saber
Políticas adicionais e informações sobre esta propriedade.
Extras opcionais
Serviços adicionais pagos que pode solicitar.
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Está a considerar este hotel para a sua viagem a Bávaro?
Qual é o valor médio das tarifas de quarto no Tropical Deluxe Princess - All Inclusive em La Altagracia, Bávaro?
Nos próximos 60–90 dias, as tarifas de quarto no Tropical Deluxe Princess - All Inclusive em La Altagracia, Bávaro geralmente rondam os US$ 177 por noite para dois hóspedes, variando entre US$ 177 e US$ 189.
Por que o Tropical Deluxe Princess - All Inclusive é tão acessível?
O Tropical Deluxe Princess - All Inclusive em La Altagracia, Bávaro apresenta preços inferiores aos 18 hotéis comparáveis nas proximidades, enquanto estes costumam custar cerca de US$ 426 por noite. A localização à beira-mar – perto de Arena Blanca Beach e Bavaro Beach – posiciona-o como uma opção com bom custo-benefício para viajantes que procuram praia, spa e relaxamento.
Quando é que as tarifas são mais baixas neste hotel?
Outubro é o mês mais barato para se hospedar no Tropical Deluxe Princess - All Inclusive em La Altagracia, Bávaro, com uma média de US$ 183 por noite; dezembro é o mais caro, a US$ 3.207. As tarifas mais baixas em outubro ocorrem mesmo com fevereiro sendo o mês mais tranquilo em termos de multidões.
Qual é a melhor altura para visitar se quiser evitar multidões?
A procura no Tropical Deluxe Princess - All Inclusive em La Altagracia, Bávaro atinge o pico em maio e mantém-se elevada durante julho e agosto; fevereiro é o mês mais calmo para os visitantes. Se preferir menos pessoas nas piscinas e nas praias, planeie para fevereiro.
O que há por perto e para que tipo de viagem este hotel é adequado?
O Tropical Deluxe Princess - All Inclusive em La Altagracia, Bávaro situa-se perto de atrações de praia, como a Arena Blanca Beach e a Los Corales Beach, e de locais familiares, como o Splash Water Park. O hotel é adequado para viagens focadas na praia e no spa/relaxamento, com fácil acesso a campos de golfe e locais de eco-aventura locais.
Como é que o preço por noite em Tropical Deluxe Princess - All Inclusive em Bávaro se compara com as últimas semanas?
O preço atual no Tropical Deluxe Princess - All Inclusive em Bávaro é de US$ 151 por noite para dois hóspedes, o que é típico deste hotel: dentro de 10% da sua média US$ 167 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 151 e US$ 653.
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-20: 150.91464909736632USD
- 2026-10-21: 150.91464909736632USD
- 2026-10-22: 150.91464909736632USD
- 2026-10-23: NO DATA
- 2026-10-24: 169.08397814407348USD
- 2026-10-25: 162.784975USD
- 2026-10-26: 150.91464909736632USD
- 2026-10-27: 150.61539891128538USD
- 2026-10-28: 150.91464909736632USD
- 2026-10-29: 150.91464909736632USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 177.82059666275023USD
- 2026-11-02: 177.90474097061156USD
- 2026-11-03: 177.90474097061156USD
- 2026-11-04: 177.3842351085663USD
- 2026-11-05: 177.90474097061156USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 177.90474097061156USD
- 2026-11-10: 177.90474097061156USD
- 2026-11-11: 177.90474097061156USD
- 2026-11-12: 177.90474097061156USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 177.90474097061156USD
- 2026-11-16: 177.90474097061156USD
- 2026-11-17: 177.90474097061156USD
- 2026-11-18: 177.90474097061156USD
- 2026-11-19: 177.90474097061156USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 177.90474097061156USD
- 2026-11-23: 177.90474097061156USD
- 2026-11-24: 177.90474097061156USD
- 2026-11-25: 177.90474097061156USD
- 2026-11-26: 177.90474097061156USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 177.90474097061156USD
- 2026-11-30: 177.90474097061156USD
- 2026-12-01: 177.90474097061156USD
- 2026-12-02: 177.90474097061156USD
- 2026-12-03: 177.90474097061156USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 177.90474097061156USD
- 2026-12-07: 177.90474097061156USD
- 2026-12-08: 177.90474097061156USD
- 2026-12-09: 177.90474097061156USD
- 2026-12-10: 177.90474097061156USD
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 177.90474097061156USD
- 2026-12-14: 188.60604USD
- 2026-12-15: 189.93033641853333USD
- 2026-12-16: 177.90474097061156USD
- 2026-12-17: 193.07918703704834USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 177.90474097061156USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. No momento do registo de entrada, os clientes deverão apresentar o e-mail de confirmação da reserva.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança, kit de primeiros socorros e grades de segurança nas janelas.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- O preço total apresentado para estadias a 24 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Natal.
- O preço total apresentado para estadias a 31 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Ano Novo.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Dados da empresa
Número de registo do alojamento 2000
- Taxa de check-out tardio: 79 USD (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Limpeza a seco
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Clube para crianças
Bar junto à piscina
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Serviços
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Caixa ATM/Multibanco
Aluguer de bicicletas
Depósito de bagagem
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Campos de ténis
Casino
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Mergulho
Windsurf
Bilhar
Parque infantil
Canoagem
Piscina exterior
Bicycle Tour Information
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Water Park
Estacionamento
Estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito