Hyatt Ziva Cap Cana
US$ 618
/noite
Média para setembro
Preços para Hyatt Ziva Cap Cana
Selecione datas para ver preços e disponibilidade
US$ 618
/noite
Média para setembro
Preços médios mensais
Em Hyatt Ziva Cap Cana, o preço por noite é, em média, US$ 618 no mês mais barato (setembro) e US$ 1.198 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 1.098 |
| fevereiro | US$ 1.112 |
| março | US$ 969 |
| abril | US$ 942 |
| maio | US$ 831 |
| junho | US$ 859 |
| julho | US$ 908 |
| agosto | US$ 743 |
| setembro | US$ 618 |
| outubro | US$ 667 |
| novembro | US$ 754 |
| dezembro | US$ 1.198 |
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set. · US$ 618
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Mais caro: dezembro (aprox. US$ 1.198)
Mais barato: setembro (aprox. US$ 618)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão revitalizante numa das 4 piscinas exteriores ou 2 banheiras de hidromassagem, aproveite para trabalh...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão revitalizante numa das 4 piscinas exteriores ou 2 banheiras de hidromassagem, aproveite para trabalhar o bronze na praia privada. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e uma sala de jogos.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. Planeia um evento em Punta Cana? Este alojamento dispõe de uma zona para conferências e de 16 salas de reuniões, com uma área total de 1346 metros quadrados. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento com motorista grátis no local.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 7 bares/lounges.
Quartos
Sinta-se em casa num dos 375 quartos com ar condicionado, produtos grátis no minibar e um televisor de ecrã plano. As camas têm colchões pillowtop, edredões de penas e roupa de alta qualidade. As unidades contam com uma varanda ou pátio interior. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho têm artigos de higiene exclusivos e secadores de cabelo.
Localização
Ao alojar-se Hyatt Ziva Cap Cana - All Inclusive em Punta Cana, ficará à beira-mar, a 1 minuto(s) de carro de Playa de Juanillo e a 8 minuto(s) de Campo de Golfe de Punta Espada. Este alojamento de praia está a 7,4 km (4,6 mi) de Playa de Punta Cana e a 26,7 km (16,6 mi) de Praia Bávaro.
O que há nas proximidades
Playa de Juanillo(0.7 milhas)
Parque Aquático El Dorado(2 milhas)
Parque Ecológico Olhos Indígenas(3.8 milhas)
Campo de Golfe de Punta Espada(3.8 milhas)
Caletón Beach Club(3.9 milhas)
Hoyo Azul(4.6 milhas)
Playa de Punta Cana(4.6 milhas)
Los Establos Cap Cana(4.8 milhas)
Scape Park(4.8 milhas)
Campo de Golfe La Cana(5.9 milhas)
Six Senses Spa(5.9 milhas)
BlueMall Punta Cana(6.3 milhas)
Campo de Golfe Corales(9.6 milhas)
Parque de Aventuras Bávaro(10.2 milhas)
Centro da Cidade de Bávaro(11.5 milhas)
O aeroporto principal mais próximo é o de Punta Cana (PUJ-Aeroporto Internacional de Punta Cana)(8.6 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Localização
Blvd. Zona Hotelera, Playa Juanillo Cap Cana, Dominican Republic, 23302, Punta Cana, República Dominicana
Playa de Juanillo (0.7 milhas)
Parque Aquático El Dorado (2 milhas)
Parque Ecológico Olhos Indígenas (3.8 milhas)
Campo de Golfe de Punta Espada (3.8 milhas)
Caletón Beach Club (3.9 milhas)
Hoyo Azul (4.6 milhas)
Opções de quartos
5
Resort View Junior Suite King
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Junior Suite King
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Suite, 1 quarto, vista para o oceano (Master, Club)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
8
Suite Club, 1 quarto (Swim Up, Master)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
1238 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
9
Suite Nobre, 1 quarto, vista para o oceano (Master, Club)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
1345 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privada exteriorBanheira de hidromassagem privada
4
Junior Suite Double
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Resort View Junior Suite Double
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Junior Suite Swim Up Double
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Junior Suite Swim Up King
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suite Júnior, 1 cama king-size e sofá-cama, junto ao mar (Club)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Club Ocean View Junior Suite King
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Suite Júnior, 1 cama king-size e sofá-cama, junto ao mar (Club, Swim Up)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Club Junior Suite Swim Up King
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Club Junior Suite Swim Up Double
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
7
Suite Júnior, junto ao mar (Club, Double)
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Ocean View Junior Suite King
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Ocean View Junior Suite Double
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 4
603 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
12
Suite Club, 1 quarto (Master)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
1238 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privada exteriorBanheira de hidromassagem privada
6
Club Ocean View Junior Suite Double
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 4
600 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Hyatt Ziva Cap Cana
9.5
Extraordinário
Com base em 1.006 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Hyatt Ziva Cap Cana, viajantes elogiam consistentemente a equipe excepcionalmente simpática, a área impecavelmente limpa e as comodidades ideais para famílias, como as piscinas, a grande academia e o parque aquático, ao mesmo tempo em que observam que a comida é geralmente muito boa, com algumas inconsistências e, ocasionalmente, tempos de espera.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Hyatt Ziva Cap Cana, viajantes elogiam consistentemente a equipe excepcionalmente simpática, a área impecavelmente limpa e as comodidades ideais para famílias, como as piscinas, a grande academia e o parque aquático, ao mesmo tempo em que observam que a comida é geralmente muito boa, com algumas inconsistências e, ocasionalmente, tempos de espera.
Diversos comentários destacam a presença recorrente de algas na praia, o que pode reduzir a clareza da água ou limitar o nado, embora espreguiçadeiras e piscinas sejam abundantes. Os quartos são geralmente espaçosos e confortáveis, com varandas e acesso direto à piscina, mas alguns hóspedes relataram problemas com o ar condicionado ou a limpeza e Wi-Fi instável em algumas ocasiões. No geral, espere uma estadia limpa, rica em atividades e com excelente serviço, especialmente adequada para famílias.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Piscinas bem cuidadas, um divertido parque aquático, uma academia impressionante e um spa popular recebem elogios frequentes; o entretenimento noturno e o clube infantil são apreciados. Algas frequentemente afetam a água da praia, mas as áreas do resort permanecem limpas.
Avaliações dos hóspedes relacionadas
10
Michele
11 de nov. de 2025
·
A estadia foi de 8 noites
Room was lovely. Temperature was to our liking. Spa was fabulous.
Room was lovely. Temperature was to our liking. Spa was fabulous.
10
Jennifer
10 de jan. de 2025
·
A estadia foi de 4 noites
Beautiful setting. Loved the beach, gym, and available activities! Rarely felt crowded despite being there during a busy season. Wish they could text me instead of using pagers with limited range when waiting for dinner. Also wish our party could have had access to the restaurants at Zilara (my 15 year old knows how to behave!). Overall great vacation!
Beautiful setting. Loved the beach, gym, and available activities! Rarely felt crowded despite being there during a busy season. Wish they could text me instead of using pagers with limited range when waiting for dinner. Also wish our party could have had access to the restaurants at Zilara (my 15 year old knows how to behave!). Overall great vacation!
10
Danielle
23 de nov. de 2024
·
A estadia foi de 6 noites
Great time at Hyatt Ziva! We went in early November with our five and seven year old daughters and loved the resort. Tons for the kids to do between the beach, pools, hot tub, water park, kids club and kids club events. Our kids loved the night shows - the Disney themed event, karaoke, magician, acrobatic show - all really great. Fantastic service - every single staff member has a amole and is engaging and trying to make sure you have the best time ever. It rained one day and we still felt we had plenty to do. It was also really nice to be next to the adults only resort, when we did choose to utilize the kids club, because we were able to get in a few extra restaurants. Highly recommend!
Great time at Hyatt Ziva! We went in early November with our five and seven year old daughters and loved the resort. Tons for the kids to do between the beach, pools, hot tub, water park, kids club and kids club events. Our kids loved the night shows - the Disney themed event, karaoke, magician, acrobatic show - all really great. Fantastic service - every single staff member has a amole and is engaging and trying to make sure you have the best time ever. It rained one day and we still felt we had plenty to do. It was also really nice to be next to the adults only resort, when we did choose to utilize the kids club, because we were able to get in a few extra restaurants. Highly recommend!
10
Jennifer
14 de fev. de 2025
·
A estadia foi de 1 noite
A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
10
Kurt
24 de mai. de 2024
·
A estadia foi de 3 noites
Beach and pools awesome !
Beach and pools awesome !
10
Ciara
26 de out. de 2025
·
A estadia foi de 4 noites
We recently stayed at the Hyatt Ziva and had a wonderful experience from start to finish. The entire property was spotless and beautifully maintained. Our room was comfortable and had everything we needed. Even though it rained on most days, in true Caribbean fashion it never lasted long, and we still enjoyed plenty of time at the beach and pool. The staff did a great job keeping everyone entertained despite the weather. The water park was fun, clean, and never crowded, and the resort overall felt peaceful during our stay (we traveled in the slower season). Although we didn’t use the gym this time, it’s one of the most impressive we’ve seen at any resort — spacious and well equipped. Every staff member was friendly and professional, but Mariokely by the pool, Sol from the kids club, Luis at the buffet meat station, and Gemelin at the buffet truly made our trip special with their kindness and attention. If I could suggest small improvements, I’d love to see fresh fruit mixes for drinks instead of concentrated ones, and maybe smaller batches of fried items at the buffet so they stay hot and crispy. Also, having the coconut station a few times a week — we missed it during our 5-day stay. Overall, we had an amazing time and can’t thank everyone enough. We’ll definitely be back. Thank you, Hyatt Ziva, Mariokely, Sol, Luis, and Gemelin, for making our vacation so memorable! ❤️
We recently stayed at the Hyatt Ziva and had a wonderful experience from start to finish. The entire property was spotless and beautifully maintained. Our room was comfortable and had everything we needed. Even though it rained on most days, in true Caribbean fashion it never lasted long, and we still enjoyed plenty of time at the beach and pool. The staff did a great job keeping everyone entertained despite the weather. The water park was fun, clean, and never crowded, and the resort overall felt peaceful during our stay (we traveled in the slower season). Although we didn’t use the gym this time, it’s one of the most impressive we’ve seen at any resort — spacious and well equipped. Every staff member was friendly and professional, but Mariokely by the pool, Sol from the kids club, Luis at the buffet meat station, and Gemelin at the buffet truly made our trip special with their kindness and attention. If I could suggest small improvements, I’d love to see fresh fruit mixes for drinks instead of concentrated ones, and maybe smaller batches of fried items at the buffet so they stay hot and crispy. Also, having the coconut station a few times a week — we missed it during our 5-day stay. Overall, we had an amazing time and can’t thank everyone enough. We’ll definitely be back. Thank you, Hyatt Ziva, Mariokely, Sol, Luis, and Gemelin, for making our vacation so memorable! ❤️
10
Jessika
11 de nov. de 2025
·
A estadia foi de 5 noites
Pristine, beautiful hotel— rooms spotless, facilities well taken care of and an abundance of delicious food. The hand to the heart gesture when staff greets you is a simple touch that makes you feel at ease. Definitely will be going back!
Pristine, beautiful hotel— rooms spotless, facilities well taken care of and an abundance of delicious food. The hand to the heart gesture when staff greets you is a simple touch that makes you feel at ease. Definitely will be going back!
10
Jennifer
4 de ago. de 2024
·
A estadia foi de 6 noites
The Hyatt Ziva Cap Cana is one of the most beautiful resorts we’ve ever been to with the most kind, considerate, and genuinely caring staff. There were ao many activities for a family to do! We loved the resort, restaurants, pool, the waterpark, and the ocean was pristine and perfect. Our kids loved the kids club and kids activities! We will be back again!
The Hyatt Ziva Cap Cana is one of the most beautiful resorts we’ve ever been to with the most kind, considerate, and genuinely caring staff. There were ao many activities for a family to do! We loved the resort, restaurants, pool, the waterpark, and the ocean was pristine and perfect. Our kids loved the kids club and kids activities! We will be back again!
10
Susan
29 de jun. de 2025
·
A estadia foi de 6 noites
Stayed for a week with family of 5. Hotel staff were super friendly and always helpful. The room was clean and serviced on a daily basis. They restocked everything we needed promptly. Food was excellent. They had many options readily available. Water park was fun and not overly crowded. The beach was nice - beautiful white sand -- plenty of chairs to sit on. But there was a lot of seaweed at the shore. Because of the breakers, the water closest to the shore was not the crystal clear blue we expected - instead it was a murky brown and gross to swim in. Also no waves for the kids to play in at the shore. If we waded through the band of floating seaweed (~30 feet) the water was cleaner and still only waist/chest deep. That area was okay to float in. Needed to go over the breakers (which some people were doing) to get to the clear blue water (we did not feel comfortable doing that with kids). We took a catamaran out a few times (even though we'd never used one before) which was super fun. The staff at the shore showed us how to use it. We were disappointed though that multiple times we wanted to take paddle boards out they weren't allowing them on the water (the reason didn't seem clear even though weather conditions were fine). The resort also had entertainment every night. They had an outdoor theatre with a new live performance (e.g., magic show, acrobats, etc) every night. They also had a movie playing each night on the lawn for kids.
Stayed for a week with family of 5. Hotel staff were super friendly and always helpful. The room was clean and serviced on a daily basis. They restocked everything we needed promptly. Food was excellent. They had many options readily available. Water park was fun and not overly crowded. The beach was nice - beautiful white sand -- plenty of chairs to sit on. But there was a lot of seaweed at the shore. Because of the breakers, the water closest to the shore was not the crystal clear blue we expected - instead it was a murky brown and gross to swim in. Also no waves for the kids to play in at the shore. If we waded through the band of floating seaweed (~30 feet) the water was cleaner and still only waist/chest deep. That area was okay to float in. Needed to go over the breakers (which some people were doing) to get to the clear blue water (we did not feel comfortable doing that with kids). We took a catamaran out a few times (even though we'd never used one before) which was super fun. The staff at the shore showed us how to use it. We were disappointed though that multiple times we wanted to take paddle boards out they weren't allowing them on the water (the reason didn't seem clear even though weather conditions were fine). The resort also had entertainment every night. They had an outdoor theatre with a new live performance (e.g., magic show, acrobats, etc) every night. They also had a movie playing each night on the lawn for kids.
10
Richard
6 de jul. de 2025
·
A estadia foi de 5 noites
Some real 5 star elements at this hotel. The Spa is a world class experience and very fairly priced for the amenities. The kids activities are excellent. The Waterpark superb. Fav food was the Indian restaurant. Upgraded to club level for better breakfast options. The staff are incredibly kind and hospitable.
Some real 5 star elements at this hotel. The Spa is a world class experience and very fairly priced for the amenities. The kids activities are excellent. The Waterpark superb. Fav food was the Indian restaurant. Upgraded to club level for better breakfast options. The staff are incredibly kind and hospitable.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os hóspedes descrevem frequentemente a propriedade como impecável e bem conservada, com muitos quartos e áreas comuns limpos. Um número menor relatou problemas como cantos empoeirados, odores ou mofo em quartos específicos.
Avaliações dos hóspedes relacionadas
8
MURAT
22 de nov. de 2025
·
A estadia foi de 5 noites
Our stay at Hyatt Ziva Cap Cana was memorable, mainly thanks to the incredible staff. They were warm, kind, and truly made us feel cared for. Their energy is what makes this resort special. Check-in was easy, but there was miscommunication about our room. I had inquired the Club Master One Bedroom and was told the upgrade decision would be made on arrival. Instead, we were told the original room was not available at all and had to take the upgrade, which cost us over two thousand dollars. This should have been communicated before we arrived, especially with two toddlers. The room was large and comfortable, and the staff handled our bedding requests very well. However, the room was not as clean as expected. Our toddlers found nail clippings and dusty corners, and even after asking for deep cleaning several times, it never felt fully done. The Italian restaurant was our favorite, with fresh food and friendly service. The wine selection was limited even with the Club upgrade. The Turkish Mediterranean restaurant was disappointing, with long waits and no bread or kids’ food even after repeated requests, so we left. Pronto’s and the Mercado buffet were convenient for the kids, and the staff there was always helpful. Special thanks to dinner manager Juan Carlos for his outstanding service. Before we left, guest relations reached out and handled our concerns professionally. Overall, the resort is beautiful and the staff truly shines. We had a good stay and made great
Our stay at Hyatt Ziva Cap Cana was memorable, mainly thanks to the incredible staff. They were warm, kind, and truly made us feel cared for. Their energy is what makes this resort special. Check-in was easy, but there was miscommunication about our room. I had inquired the Club Master One Bedroom and was told the upgrade decision would be made on arrival. Instead, we were told the original room was not available at all and had to take the upgrade, which cost us over two thousand dollars. This should have been communicated before we arrived, especially with two toddlers. The room was large and comfortable, and the staff handled our bedding requests very well. However, the room was not as clean as expected. Our toddlers found nail clippings and dusty corners, and even after asking for deep cleaning several times, it never felt fully done. The Italian restaurant was our favorite, with fresh food and friendly service. The wine selection was limited even with the Club upgrade. The Turkish Mediterranean restaurant was disappointing, with long waits and no bread or kids’ food even after repeated requests, so we left. Pronto’s and the Mercado buffet were convenient for the kids, and the staff there was always helpful. Special thanks to dinner manager Juan Carlos for his outstanding service. Before we left, guest relations reached out and handled our concerns professionally. Overall, the resort is beautiful and the staff truly shines. We had a good stay and made great
10
Marisol
22 de dez. de 2024
·
A estadia foi de 7 noites
Cleanliness
Cleanliness
10
Monique J
29 de out. de 2025
·
A estadia foi de 4 noites
Everything about the hotel was great, from the cleanliness of the room, the friendly and attentive staff.
Everything about the hotel was great, from the cleanliness of the room, the friendly and attentive staff.
6
Leydi
9 de mai. de 2025
·
A estadia foi de 2 noites
Las habitaciones están muy deterioradas. Huelen mal. Baños en mal estado.
Las habitaciones están muy deterioradas. Huelen mal. Baños en mal estado.
10
Ciara
26 de out. de 2025
·
A estadia foi de 4 noites
We recently stayed at the Hyatt Ziva and had a wonderful experience from start to finish. The entire property was spotless and beautifully maintained. Our room was comfortable and had everything we needed. Even though it rained on most days, in true Caribbean fashion it never lasted long, and we still enjoyed plenty of time at the beach and pool. The staff did a great job keeping everyone entertained despite the weather. The water park was fun, clean, and never crowded, and the resort overall felt peaceful during our stay (we traveled in the slower season). Although we didn’t use the gym this time, it’s one of the most impressive we’ve seen at any resort — spacious and well equipped. Every staff member was friendly and professional, but Mariokely by the pool, Sol from the kids club, Luis at the buffet meat station, and Gemelin at the buffet truly made our trip special with their kindness and attention. If I could suggest small improvements, I’d love to see fresh fruit mixes for drinks instead of concentrated ones, and maybe smaller batches of fried items at the buffet so they stay hot and crispy. Also, having the coconut station a few times a week — we missed it during our 5-day stay. Overall, we had an amazing time and can’t thank everyone enough. We’ll definitely be back. Thank you, Hyatt Ziva, Mariokely, Sol, Luis, and Gemelin, for making our vacation so memorable! ❤️
We recently stayed at the Hyatt Ziva and had a wonderful experience from start to finish. The entire property was spotless and beautifully maintained. Our room was comfortable and had everything we needed. Even though it rained on most days, in true Caribbean fashion it never lasted long, and we still enjoyed plenty of time at the beach and pool. The staff did a great job keeping everyone entertained despite the weather. The water park was fun, clean, and never crowded, and the resort overall felt peaceful during our stay (we traveled in the slower season). Although we didn’t use the gym this time, it’s one of the most impressive we’ve seen at any resort — spacious and well equipped. Every staff member was friendly and professional, but Mariokely by the pool, Sol from the kids club, Luis at the buffet meat station, and Gemelin at the buffet truly made our trip special with their kindness and attention. If I could suggest small improvements, I’d love to see fresh fruit mixes for drinks instead of concentrated ones, and maybe smaller batches of fried items at the buffet so they stay hot and crispy. Also, having the coconut station a few times a week — we missed it during our 5-day stay. Overall, we had an amazing time and can’t thank everyone enough. We’ll definitely be back. Thank you, Hyatt Ziva, Mariokely, Sol, Luis, and Gemelin, for making our vacation so memorable! ❤️
10
Rosele
16 de ago. de 2025
·
A estadia foi de 2 noites
The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment we checked in. The room was clean, was splendid. The food spread was also quite tasty. Definitely will come back and will recommend to everybody
The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment we checked in. The room was clean, was splendid. The food spread was also quite tasty. Definitely will come back and will recommend to everybody
10
Jessika
11 de nov. de 2025
·
A estadia foi de 5 noites
Pristine, beautiful hotel— rooms spotless, facilities well taken care of and an abundance of delicious food. The hand to the heart gesture when staff greets you is a simple touch that makes you feel at ease. Definitely will be going back!
Pristine, beautiful hotel— rooms spotless, facilities well taken care of and an abundance of delicious food. The hand to the heart gesture when staff greets you is a simple touch that makes you feel at ease. Definitely will be going back!
10
Jeremy
12 de jul. de 2024
·
A estadia foi de 7 noites
Excellent staff. Very friendly and personable. Grounds are impeccable. Room and shower are a highlight. Overall great experience. Will be back
Excellent staff. Very friendly and personable. Grounds are impeccable. Room and shower are a highlight. Overall great experience. Will be back
10
Susan
29 de jun. de 2025
·
A estadia foi de 6 noites
Stayed for a week with family of 5. Hotel staff were super friendly and always helpful. The room was clean and serviced on a daily basis. They restocked everything we needed promptly. Food was excellent. They had many options readily available. Water park was fun and not overly crowded. The beach was nice - beautiful white sand -- plenty of chairs to sit on. But there was a lot of seaweed at the shore. Because of the breakers, the water closest to the shore was not the crystal clear blue we expected - instead it was a murky brown and gross to swim in. Also no waves for the kids to play in at the shore. If we waded through the band of floating seaweed (~30 feet) the water was cleaner and still only waist/chest deep. That area was okay to float in. Needed to go over the breakers (which some people were doing) to get to the clear blue water (we did not feel comfortable doing that with kids). We took a catamaran out a few times (even though we'd never used one before) which was super fun. The staff at the shore showed us how to use it. We were disappointed though that multiple times we wanted to take paddle boards out they weren't allowing them on the water (the reason didn't seem clear even though weather conditions were fine). The resort also had entertainment every night. They had an outdoor theatre with a new live performance (e.g., magic show, acrobats, etc) every night. They also had a movie playing each night on the lawn for kids.
Stayed for a week with family of 5. Hotel staff were super friendly and always helpful. The room was clean and serviced on a daily basis. They restocked everything we needed promptly. Food was excellent. They had many options readily available. Water park was fun and not overly crowded. The beach was nice - beautiful white sand -- plenty of chairs to sit on. But there was a lot of seaweed at the shore. Because of the breakers, the water closest to the shore was not the crystal clear blue we expected - instead it was a murky brown and gross to swim in. Also no waves for the kids to play in at the shore. If we waded through the band of floating seaweed (~30 feet) the water was cleaner and still only waist/chest deep. That area was okay to float in. Needed to go over the breakers (which some people were doing) to get to the clear blue water (we did not feel comfortable doing that with kids). We took a catamaran out a few times (even though we'd never used one before) which was super fun. The staff at the shore showed us how to use it. We were disappointed though that multiple times we wanted to take paddle boards out they weren't allowing them on the water (the reason didn't seem clear even though weather conditions were fine). The resort also had entertainment every night. They had an outdoor theatre with a new live performance (e.g., magic show, acrobats, etc) every night. They also had a movie playing each night on the lawn for kids.
10
Jazmyn
13 de mai. de 2025
·
A estadia foi de 3 noites
Property is beautiful and well maintained. The staff were painting/cleaning glass/watering plants/picking away dead plants constantly to make a beautiful resort. Everything was perfect. Only thing that ever came up was our fridge in our room never worked but we didnt mind. We were out eating so often it didmt bother us. Wonderful stay!
Property is beautiful and well maintained. The staff were painting/cleaning glass/watering plants/picking away dead plants constantly to make a beautiful resort. Everything was perfect. Only thing that ever came up was our fridge in our room never worked but we didnt mind. We were out eating so often it didmt bother us. Wonderful stay!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos e confortáveis, incluindo varandas e alguns com acesso direto à piscina; muitos gostaram da roupa de cama e da disposição. Alguns hóspedes notaram problemas com o ar condicionado ou manutenção e Wi-Fi instável em algumas ocasiões.
Avaliações dos hóspedes relacionadas
8
Nicole
18 de mai. de 2025
·
A estadia foi de 3 noites
Miguelina and Michelena from the coffee republic were the kindest ladies. They remembered my drink order each day and were so welcoming! The staff overall was wonderful. The property is great as are the amenities. My room was great but could have been cleaned and prepared better for my arrival. I had to request a second cleaning on the day I checked in.
Miguelina and Michelena from the coffee republic were the kindest ladies. They remembered my drink order each day and were so welcoming! The staff overall was wonderful. The property is great as are the amenities. My room was great but could have been cleaned and prepared better for my arrival. I had to request a second cleaning on the day I checked in.
10
Michele
11 de nov. de 2025
·
A estadia foi de 8 noites
Room was lovely. Temperature was to our liking. Spa was fabulous.
Room was lovely. Temperature was to our liking. Spa was fabulous.
10
William
7 de ago. de 2025
·
A estadia foi de 5 noites
The staff was incredibly helpful and accommodating. Even though the place was fully booked, it never seemed crowded with no long lines for anything. Food was fresh and plentiful and delicious. Very full and spacious gym facilities. Beds were comfortable and clean. We are heading back again!
The staff was incredibly helpful and accommodating. Even though the place was fully booked, it never seemed crowded with no long lines for anything. Food was fresh and plentiful and delicious. Very full and spacious gym facilities. Beds were comfortable and clean. We are heading back again!
10
Mary
27 de jun. de 2025
·
A estadia foi de 5 noites
The staff was great. Loved my swim up room. Cannot wait to come back!
The staff was great. Loved my swim up room. Cannot wait to come back!
10
Jennifer
14 de fev. de 2025
·
A estadia foi de 1 noite
A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
4
Danilsa
15 de out. de 2025
·
A estadia foi de 3 noites
THE ROOMS AIR CONDITIONER WAS NOT WORKING , THE PROPERTY SHOULD HAVE MORE MAINTENANCE SPECIALLY WHEN YOU TRAVEL WITH SMALL CHILDREN
THE ROOMS AIR CONDITIONER WAS NOT WORKING , THE PROPERTY SHOULD HAVE MORE MAINTENANCE SPECIALLY WHEN YOU TRAVEL WITH SMALL CHILDREN
10
Melanie
13 de abr. de 2025
·
A estadia foi de 5 noites
Recently visited for 5 nights and so happy with our stay. We are not luxury travelers so that is not our comparison… but in addition to the grounds being beautiful and staff so gracious and friendly, the rooms are so nice compared to other AI resorts we have stayed at, and the food has been top notch. We had the basic King bed resort view, and the room size and queen sleeper sofa have been plenty spacious for us and 2 teen girls. The separate room for the toilet is a plus and has sped up the family’s total getting ready time 🙂 plenty of space for clothing and luggage storage as well. The balcony setup is increíble and the daybed is the perfect spot for an afternoon nap in the shade. We thought Tempest and Noodle & Thread restaurants were very good. We also enjoyed the Seafood night at the Mercado buffet on our first night: the snow crab claws and Dominican rice and beans were my favorite. For lunch we enjoyed the bbq chicken, rice and veggies by the pool, green and picante sauces were a must! The Caesar salad from Prontoz was also very good. The water park was a hit with our teens, they loved the slides and we used the lazy river (although not too lazy) more than we expected. And well done to the entire nightly entertainment team! The only complaint I have is the sales pitch for upgrades, the showing of the presidential suite and photography. They are persistent but by day 3 left us well enough alone. Really lovely, though! Well done Hyatt Ziva Cap Cana!
Recently visited for 5 nights and so happy with our stay. We are not luxury travelers so that is not our comparison… but in addition to the grounds being beautiful and staff so gracious and friendly, the rooms are so nice compared to other AI resorts we have stayed at, and the food has been top notch. We had the basic King bed resort view, and the room size and queen sleeper sofa have been plenty spacious for us and 2 teen girls. The separate room for the toilet is a plus and has sped up the family’s total getting ready time 🙂 plenty of space for clothing and luggage storage as well. The balcony setup is increíble and the daybed is the perfect spot for an afternoon nap in the shade. We thought Tempest and Noodle & Thread restaurants were very good. We also enjoyed the Seafood night at the Mercado buffet on our first night: the snow crab claws and Dominican rice and beans were my favorite. For lunch we enjoyed the bbq chicken, rice and veggies by the pool, green and picante sauces were a must! The Caesar salad from Prontoz was also very good. The water park was a hit with our teens, they loved the slides and we used the lazy river (although not too lazy) more than we expected. And well done to the entire nightly entertainment team! The only complaint I have is the sales pitch for upgrades, the showing of the presidential suite and photography. They are persistent but by day 3 left us well enough alone. Really lovely, though! Well done Hyatt Ziva Cap Cana!
8
reda
3 de nov. de 2024
·
A estadia foi de 7 noites
Wifi mauvais sur le site
Wifi mauvais sur le site
10
Jeremy
12 de jul. de 2024
·
A estadia foi de 7 noites
Excellent staff. Very friendly and personable. Grounds are impeccable. Room and shower are a highlight. Overall great experience. Will be back
Excellent staff. Very friendly and personable. Grounds are impeccable. Room and shower are a highlight. Overall great experience. Will be back
10
Klaudia
15 de jun. de 2025
·
A estadia foi de 7 noites
The property is beautiful. Not too big where you need a golf cart to get around, but not too small where you have no where to walk around. The staff are all amazing and welcoming. The food is GREAT, especially the a la carte. The bathroom, especially the tiles in the shower could use a revamp. We had two swim ups, so there was a little more mosquitos, the ac worked differently in each room-either we couldn’t get it cooler or it cooled too much, and humidity we controlled with dehumidifiers that we asked for.
The property is beautiful. Not too big where you need a golf cart to get around, but not too small where you have no where to walk around. The staff are all amazing and welcoming. The food is GREAT, especially the a la carte. The bathroom, especially the tiles in the shower could use a revamp. We had two swim ups, so there was a little more mosquitos, the ac worked differently in each room-either we couldn’t get it cooler or it cooled too much, and humidity we controlled with dehumidifiers that we asked for.
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Serviço
O serviço é um destaque: a equipe é amplamente elogiada por ser simpática, atenciosa e proativa, com muitas menções positivas aos mordomos. Alguns hóspedes relataram falhas de comunicação em relação a upgrades, pressão para vendas adicionais ou ocasionais grosserias e serviço irregular nos restaurantes.
Avaliações dos hóspedes relacionadas
8
MURAT
22 de nov. de 2025
·
A estadia foi de 5 noites
Our stay at Hyatt Ziva Cap Cana was memorable, mainly thanks to the incredible staff. They were warm, kind, and truly made us feel cared for. Their energy is what makes this resort special. Check-in was easy, but there was miscommunication about our room. I had inquired the Club Master One Bedroom and was told the upgrade decision would be made on arrival. Instead, we were told the original room was not available at all and had to take the upgrade, which cost us over two thousand dollars. This should have been communicated before we arrived, especially with two toddlers. The room was large and comfortable, and the staff handled our bedding requests very well. However, the room was not as clean as expected. Our toddlers found nail clippings and dusty corners, and even after asking for deep cleaning several times, it never felt fully done. The Italian restaurant was our favorite, with fresh food and friendly service. The wine selection was limited even with the Club upgrade. The Turkish Mediterranean restaurant was disappointing, with long waits and no bread or kids’ food even after repeated requests, so we left. Pronto’s and the Mercado buffet were convenient for the kids, and the staff there was always helpful. Special thanks to dinner manager Juan Carlos for his outstanding service. Before we left, guest relations reached out and handled our concerns professionally. Overall, the resort is beautiful and the staff truly shines. We had a good stay and made great
Our stay at Hyatt Ziva Cap Cana was memorable, mainly thanks to the incredible staff. They were warm, kind, and truly made us feel cared for. Their energy is what makes this resort special. Check-in was easy, but there was miscommunication about our room. I had inquired the Club Master One Bedroom and was told the upgrade decision would be made on arrival. Instead, we were told the original room was not available at all and had to take the upgrade, which cost us over two thousand dollars. This should have been communicated before we arrived, especially with two toddlers. The room was large and comfortable, and the staff handled our bedding requests very well. However, the room was not as clean as expected. Our toddlers found nail clippings and dusty corners, and even after asking for deep cleaning several times, it never felt fully done. The Italian restaurant was our favorite, with fresh food and friendly service. The wine selection was limited even with the Club upgrade. The Turkish Mediterranean restaurant was disappointing, with long waits and no bread or kids’ food even after repeated requests, so we left. Pronto’s and the Mercado buffet were convenient for the kids, and the staff there was always helpful. Special thanks to dinner manager Juan Carlos for his outstanding service. Before we left, guest relations reached out and handled our concerns professionally. Overall, the resort is beautiful and the staff truly shines. We had a good stay and made great
10
April
26 de jan. de 2025
·
A estadia foi de 4 noites
- Pool, waterpark, beach all walking distance - Awesome and helpful staff - No problems with dining, no need for reservations, didn’t have to wait long to get a table; food above average compared to other all-inclusives; alcohol very weak; enjoyed dinner at Brando’s; all restaurants mindful re: food allergies - Being cash for tips; staff deserve it - Say NO to timeshare presentation even if they give you a free cabana or 30-min massage - Email concierge in advance for food allergies so you don’t need to wait 10-15 mins in the lobby for them to enter that info in their system
- Pool, waterpark, beach all walking distance - Awesome and helpful staff - No problems with dining, no need for reservations, didn’t have to wait long to get a table; food above average compared to other all-inclusives; alcohol very weak; enjoyed dinner at Brando’s; all restaurants mindful re: food allergies - Being cash for tips; staff deserve it - Say NO to timeshare presentation even if they give you a free cabana or 30-min massage - Email concierge in advance for food allergies so you don’t need to wait 10-15 mins in the lobby for them to enter that info in their system
10
Nyahna D
18 de jun. de 2023
·
A estadia foi de 8 noites
Had an amazing time, our room was lovely and smelled so good!!! The staff were exceptional at all times. They are all so polite and great you whenever passing by. I liked that they took the time to learn my kids names while playing sports and taking part in activities daily! Loved it and will definitely stay again!!
Had an amazing time, our room was lovely and smelled so good!!! The staff were exceptional at all times. They are all so polite and great you whenever passing by. I liked that they took the time to learn my kids names while playing sports and taking part in activities daily! Loved it and will definitely stay again!!
4
Adeepa
8 de dez. de 2024
·
A estadia foi de 3 noites
Our check in was horrendous when we were told we had to downgrade our room. We were given a cabana to use as a gesture. The staff throughout the hotel was discourteous and rude. Often speaking rudely to me and my family when asking for basic things. We paid for club access and on the first day the security attempted to throw my father in law out of the club area instead of simply asking his room number. If this is an issue wrist bands should be used. The staff here needs to be trained in hospitality. Fortunately thanks to yefri at the pool concierge we had a good time for the remainder of our short stay. Unfortunately still won’t be returning.
Our check in was horrendous when we were told we had to downgrade our room. We were given a cabana to use as a gesture. The staff throughout the hotel was discourteous and rude. Often speaking rudely to me and my family when asking for basic things. We paid for club access and on the first day the security attempted to throw my father in law out of the club area instead of simply asking his room number. If this is an issue wrist bands should be used. The staff here needs to be trained in hospitality. Fortunately thanks to yefri at the pool concierge we had a good time for the remainder of our short stay. Unfortunately still won’t be returning.
10
Reza
26 de nov. de 2025
·
A estadia foi de 5 noites
We recently had the pleasure of staying at Hyatt Ziva Cap Cana, and I'm delighted to share our outstanding experience at this beautiful all-inclusive resort. From the moment we arrived, we were impressed by every aspect of our stay. The property itself is absolutely stunning, with immaculate grounds, breathtaking ocean views, and a perfect blend of luxury and Caribbean charm. The staff went above and beyond to ensure our comfort, greeting us with warm smiles and genuine hospitality that made us feel truly welcome throughout our entire visit. The rooms were spacious, impeccably clean, and beautifully appointed with all the amenities we could want. Our accommodations offered spectacular views and provided a peaceful retreat after days filled with activities and relaxation. The resort's facilities are world-class. The pools were pristine and never felt overcrowded, the beach was gorgeous with plenty of comfortable loungers, and the various dining venues offered excellent variety. We particularly enjoyed the dinner restaurants, where the quality of food and service was exceptional. The entertainment and activities kept us engaged without ever feeling overwhelming. One small area for improvement: While breakfast offered good variety and options, the quality didn't quite match the exceptional standards set by the rest of the resort's dining experiences. Elevating the breakfast to match the dinner service would make this resort absolutely perfect.
We recently had the pleasure of staying at Hyatt Ziva Cap Cana, and I'm delighted to share our outstanding experience at this beautiful all-inclusive resort. From the moment we arrived, we were impressed by every aspect of our stay. The property itself is absolutely stunning, with immaculate grounds, breathtaking ocean views, and a perfect blend of luxury and Caribbean charm. The staff went above and beyond to ensure our comfort, greeting us with warm smiles and genuine hospitality that made us feel truly welcome throughout our entire visit. The rooms were spacious, impeccably clean, and beautifully appointed with all the amenities we could want. Our accommodations offered spectacular views and provided a peaceful retreat after days filled with activities and relaxation. The resort's facilities are world-class. The pools were pristine and never felt overcrowded, the beach was gorgeous with plenty of comfortable loungers, and the various dining venues offered excellent variety. We particularly enjoyed the dinner restaurants, where the quality of food and service was exceptional. The entertainment and activities kept us engaged without ever feeling overwhelming. One small area for improvement: While breakfast offered good variety and options, the quality didn't quite match the exceptional standards set by the rest of the resort's dining experiences. Elevating the breakfast to match the dinner service would make this resort absolutely perfect.
10
Nicole
11 de nov. de 2025
·
A estadia foi de 4 noites
The literal best all inclusive I’ve ever been to. The staff is top notch. They remembered my kids names and their drink orders. There is constantly activities, movie nights and shows. Every single person left an impression from the people checking you in, the ladies at the coffee bar, the staff at kids club, the amazing bartenders (shout out to Marco), wait staff, even housekeeping! Truly couldn’t have asked for a better experience for my kids first resort. The rooms are spacious, the food is great (including room service) the water park is fun. Not sure what else I could have asked for. Exceeded all expectations.
The literal best all inclusive I’ve ever been to. The staff is top notch. They remembered my kids names and their drink orders. There is constantly activities, movie nights and shows. Every single person left an impression from the people checking you in, the ladies at the coffee bar, the staff at kids club, the amazing bartenders (shout out to Marco), wait staff, even housekeeping! Truly couldn’t have asked for a better experience for my kids first resort. The rooms are spacious, the food is great (including room service) the water park is fun. Not sure what else I could have asked for. Exceeded all expectations.
6
Milena
20 de set. de 2025
·
A estadia foi de 7 noites
VIP service just awful they should change people who work for private Check in they don’t know what the service means . Food was just ok . Dirty ocean with tons of seaweed on the beach .
VIP service just awful they should change people who work for private Check in they don’t know what the service means . Food was just ok . Dirty ocean with tons of seaweed on the beach .
10
Mildred
7 de set. de 2023
·
A estadia foi de 4 noites
The HYATT ZIVA is a truly a marvelous place to stay. The staff here are wonderful and cater to every guests needs. They make you feel welcome and are very attentive. Every guest here is treated equally and respected making the experience all the more worthwhile. They have a diverse menu which will cater to everyone’s needs. Those with special allergies are taken into consideration and treated with plenty of care. There is something for everyone here. The moment you step foot here, you are welcomed with genuine kindness and a service that is truly unmatched and will leave you wanting to stay here forever. Catalino and George who are in charge of the mercado which is the buffet restaurant, are incredible as they do a wonderful job maintaining the restaurant and accepting all requests from the guests. They accepted any request that my mother and I had. They truly know the meaning of quality assurance.
The HYATT ZIVA is a truly a marvelous place to stay. The staff here are wonderful and cater to every guests needs. They make you feel welcome and are very attentive. Every guest here is treated equally and respected making the experience all the more worthwhile. They have a diverse menu which will cater to everyone’s needs. Those with special allergies are taken into consideration and treated with plenty of care. There is something for everyone here. The moment you step foot here, you are welcomed with genuine kindness and a service that is truly unmatched and will leave you wanting to stay here forever. Catalino and George who are in charge of the mercado which is the buffet restaurant, are incredible as they do a wonderful job maintaining the restaurant and accepting all requests from the guests. They accepted any request that my mother and I had. They truly know the meaning of quality assurance.
10
David
24 de set. de 2025
·
A estadia foi de 2 noites
I stayed here for 3 days and had a wonderful experience with my family here. It’s not too crowded or too big and the staff are wonderful. I had planned to propose on one of the evenings… plans got confused… and Flor the property manager stepped in to make it right. She and Karina in the Consierge helped me create a wonderful memory with my fiancé and I will always be grateful for this.
I stayed here for 3 days and had a wonderful experience with my family here. It’s not too crowded or too big and the staff are wonderful. I had planned to propose on one of the evenings… plans got confused… and Flor the property manager stepped in to make it right. She and Karina in the Consierge helped me create a wonderful memory with my fiancé and I will always be grateful for this.
10
Anemona
10 de nov. de 2024
·
A estadia foi de 4 noites
Hands down the best management of all the Hyatt’s I’ve stayed at. Beautiful rooms, receptive to any issues, correcting them right away and a room upgrade same day. The property is very modern and nice looking, tastefully designed
Hands down the best management of all the Hyatt’s I’ve stayed at. Beautiful rooms, receptive to any issues, correcting them right away and a room upgrade same day. The property is very modern and nice looking, tastefully designed
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado em Cap Cana, o resort parece autossuficiente e fácil de percorrer a pé, e muitos observam que raramente se sente lotado. Alguns mencionam um fácil acesso do aeroporto e um ambiente tranquilo e seguro.
Avaliações dos hóspedes relacionadas
10
Jae
28 de mar. de 2024
·
A estadia foi de 4 noites
Very clean, safe and a beautiful beach.
Very clean, safe and a beautiful beach.
10
Jennifer
10 de jan. de 2025
·
A estadia foi de 4 noites
Beautiful setting. Loved the beach, gym, and available activities! Rarely felt crowded despite being there during a busy season. Wish they could text me instead of using pagers with limited range when waiting for dinner. Also wish our party could have had access to the restaurants at Zilara (my 15 year old knows how to behave!). Overall great vacation!
Beautiful setting. Loved the beach, gym, and available activities! Rarely felt crowded despite being there during a busy season. Wish they could text me instead of using pagers with limited range when waiting for dinner. Also wish our party could have had access to the restaurants at Zilara (my 15 year old knows how to behave!). Overall great vacation!
10
William
7 de ago. de 2025
·
A estadia foi de 5 noites
The staff was incredibly helpful and accommodating. Even though the place was fully booked, it never seemed crowded with no long lines for anything. Food was fresh and plentiful and delicious. Very full and spacious gym facilities. Beds were comfortable and clean. We are heading back again!
The staff was incredibly helpful and accommodating. Even though the place was fully booked, it never seemed crowded with no long lines for anything. Food was fresh and plentiful and delicious. Very full and spacious gym facilities. Beds were comfortable and clean. We are heading back again!
10
Mark
3 de set. de 2024
·
A estadia foi de 3 noites
The Hyatt Ziva Cap Cana was a perfect vacation for our family. There were always things to do, food options were great and tons of options. The size of the gym was very impressive and so was the beach. We felt VERY safe during our time and never worried about letting our 11 and 13 year old go do their own thing.
The Hyatt Ziva Cap Cana was a perfect vacation for our family. There were always things to do, food options were great and tons of options. The size of the gym was very impressive and so was the beach. We felt VERY safe during our time and never worried about letting our 11 and 13 year old go do their own thing.
10
Jennifer
14 de fev. de 2025
·
A estadia foi de 1 noite
A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
10
James
30 de jul. de 2024
·
A estadia foi de 5 noites
I liked the quiet seclusion. The food was good for an all-inclusive (especially at The Tempest Table). Pools and beach were nice and staff was friendly.
I liked the quiet seclusion. The food was good for an all-inclusive (especially at The Tempest Table). Pools and beach were nice and staff was friendly.
10
Manuel
26 de ago. de 2024
·
A estadia foi de 2 noites
Very safe
Very safe
10
Melanie
13 de abr. de 2025
·
A estadia foi de 5 noites
Recently visited for 5 nights and so happy with our stay. We are not luxury travelers so that is not our comparison… but in addition to the grounds being beautiful and staff so gracious and friendly, the rooms are so nice compared to other AI resorts we have stayed at, and the food has been top notch. We had the basic King bed resort view, and the room size and queen sleeper sofa have been plenty spacious for us and 2 teen girls. The separate room for the toilet is a plus and has sped up the family’s total getting ready time 🙂 plenty of space for clothing and luggage storage as well. The balcony setup is increíble and the daybed is the perfect spot for an afternoon nap in the shade. We thought Tempest and Noodle & Thread restaurants were very good. We also enjoyed the Seafood night at the Mercado buffet on our first night: the snow crab claws and Dominican rice and beans were my favorite. For lunch we enjoyed the bbq chicken, rice and veggies by the pool, green and picante sauces were a must! The Caesar salad from Prontoz was also very good. The water park was a hit with our teens, they loved the slides and we used the lazy river (although not too lazy) more than we expected. And well done to the entire nightly entertainment team! The only complaint I have is the sales pitch for upgrades, the showing of the presidential suite and photography. They are persistent but by day 3 left us well enough alone. Really lovely, though! Well done Hyatt Ziva Cap Cana!
Recently visited for 5 nights and so happy with our stay. We are not luxury travelers so that is not our comparison… but in addition to the grounds being beautiful and staff so gracious and friendly, the rooms are so nice compared to other AI resorts we have stayed at, and the food has been top notch. We had the basic King bed resort view, and the room size and queen sleeper sofa have been plenty spacious for us and 2 teen girls. The separate room for the toilet is a plus and has sped up the family’s total getting ready time 🙂 plenty of space for clothing and luggage storage as well. The balcony setup is increíble and the daybed is the perfect spot for an afternoon nap in the shade. We thought Tempest and Noodle & Thread restaurants were very good. We also enjoyed the Seafood night at the Mercado buffet on our first night: the snow crab claws and Dominican rice and beans were my favorite. For lunch we enjoyed the bbq chicken, rice and veggies by the pool, green and picante sauces were a must! The Caesar salad from Prontoz was also very good. The water park was a hit with our teens, they loved the slides and we used the lazy river (although not too lazy) more than we expected. And well done to the entire nightly entertainment team! The only complaint I have is the sales pitch for upgrades, the showing of the presidential suite and photography. They are persistent but by day 3 left us well enough alone. Really lovely, though! Well done Hyatt Ziva Cap Cana!
10
Marcella Celeste
9 de set. de 2024
·
A estadia foi de 3 noites
The resort was very nice, and didn’t seem over-sized like some hotel properties where it is impossible to see everything, making it an ideal destination for families with kids or aging parents. The staff is amazing and very friendly. They are all very helpful and pleasant. They will try to upsell you at check in, if you’re not careful. The staff at the watersports area were hilarious and it was easy to borrow equipment to take out. The food was hit or miss some nights, you could tell that some desserts were mass produced, but anything that you saw people actually cooking or making was delicious.
The resort was very nice, and didn’t seem over-sized like some hotel properties where it is impossible to see everything, making it an ideal destination for families with kids or aging parents. The staff is amazing and very friendly. They are all very helpful and pleasant. They will try to upsell you at check in, if you’re not careful. The staff at the watersports area were hilarious and it was easy to borrow equipment to take out. The food was hit or miss some nights, you could tell that some desserts were mass produced, but anything that you saw people actually cooking or making was delicious.
10
Terry
11 de mai. de 2024
·
A estadia foi de 5 noites
If this resort fits into your budget, book it. The service is excellent; the employees are polite and helpful The grounds are immaculate The property is beautiful and tastefully decorated down to every last detail. Plenty to do, though 3-4 days is probably enough unless golf or excursions, etc... It is classy. The rooms were spacious, clean and current. Breathtaking from the moment you arrive from a brief affordable taxi ride from the airport, which is also quite nice. The food was great and there was an appropriate variety. I don't want this to turn in to the kind of interminable reviews that i despise; so, i will stop by just saying this place met or exceeded all expectations Despite the dumpster fire of travel disruption courtesy of Atlanta-based airline (flight canceled because of overfueling) coming home, we still got home smiling.
If this resort fits into your budget, book it. The service is excellent; the employees are polite and helpful The grounds are immaculate The property is beautiful and tastefully decorated down to every last detail. Plenty to do, though 3-4 days is probably enough unless golf or excursions, etc... It is classy. The rooms were spacious, clean and current. Breathtaking from the moment you arrive from a brief affordable taxi ride from the airport, which is also quite nice. The food was great and there was an appropriate variety. I don't want this to turn in to the kind of interminable reviews that i despise; so, i will stop by just saying this place met or exceeded all expectations Despite the dumpster fire of travel disruption courtesy of Atlanta-based airline (flight canceled because of overfueling) coming home, we still got home smiling.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A comida é amplamente elogiada, com vários restaurantes, muitas opções e boa atenção a alergias; o italiano, o Tempest e o café da manhã são favoritos frequentes. Os pontos negativos incluem inconsistências ocasionais ou itens frios, esperas sem reserva, opções limitadas de vinho/premium e estabelecimentos com custo adicional que nem sempre valem a pena.
Avaliações dos hóspedes relacionadas
8
MURAT
22 de nov. de 2025
·
A estadia foi de 5 noites
Our stay at Hyatt Ziva Cap Cana was memorable, mainly thanks to the incredible staff. They were warm, kind, and truly made us feel cared for. Their energy is what makes this resort special. Check-in was easy, but there was miscommunication about our room. I had inquired the Club Master One Bedroom and was told the upgrade decision would be made on arrival. Instead, we were told the original room was not available at all and had to take the upgrade, which cost us over two thousand dollars. This should have been communicated before we arrived, especially with two toddlers. The room was large and comfortable, and the staff handled our bedding requests very well. However, the room was not as clean as expected. Our toddlers found nail clippings and dusty corners, and even after asking for deep cleaning several times, it never felt fully done. The Italian restaurant was our favorite, with fresh food and friendly service. The wine selection was limited even with the Club upgrade. The Turkish Mediterranean restaurant was disappointing, with long waits and no bread or kids’ food even after repeated requests, so we left. Pronto’s and the Mercado buffet were convenient for the kids, and the staff there was always helpful. Special thanks to dinner manager Juan Carlos for his outstanding service. Before we left, guest relations reached out and handled our concerns professionally. Overall, the resort is beautiful and the staff truly shines. We had a good stay and made great
Our stay at Hyatt Ziva Cap Cana was memorable, mainly thanks to the incredible staff. They were warm, kind, and truly made us feel cared for. Their energy is what makes this resort special. Check-in was easy, but there was miscommunication about our room. I had inquired the Club Master One Bedroom and was told the upgrade decision would be made on arrival. Instead, we were told the original room was not available at all and had to take the upgrade, which cost us over two thousand dollars. This should have been communicated before we arrived, especially with two toddlers. The room was large and comfortable, and the staff handled our bedding requests very well. However, the room was not as clean as expected. Our toddlers found nail clippings and dusty corners, and even after asking for deep cleaning several times, it never felt fully done. The Italian restaurant was our favorite, with fresh food and friendly service. The wine selection was limited even with the Club upgrade. The Turkish Mediterranean restaurant was disappointing, with long waits and no bread or kids’ food even after repeated requests, so we left. Pronto’s and the Mercado buffet were convenient for the kids, and the staff there was always helpful. Special thanks to dinner manager Juan Carlos for his outstanding service. Before we left, guest relations reached out and handled our concerns professionally. Overall, the resort is beautiful and the staff truly shines. We had a good stay and made great
10
April
26 de jan. de 2025
·
A estadia foi de 4 noites
- Pool, waterpark, beach all walking distance - Awesome and helpful staff - No problems with dining, no need for reservations, didn’t have to wait long to get a table; food above average compared to other all-inclusives; alcohol very weak; enjoyed dinner at Brando’s; all restaurants mindful re: food allergies - Being cash for tips; staff deserve it - Say NO to timeshare presentation even if they give you a free cabana or 30-min massage - Email concierge in advance for food allergies so you don’t need to wait 10-15 mins in the lobby for them to enter that info in their system
- Pool, waterpark, beach all walking distance - Awesome and helpful staff - No problems with dining, no need for reservations, didn’t have to wait long to get a table; food above average compared to other all-inclusives; alcohol very weak; enjoyed dinner at Brando’s; all restaurants mindful re: food allergies - Being cash for tips; staff deserve it - Say NO to timeshare presentation even if they give you a free cabana or 30-min massage - Email concierge in advance for food allergies so you don’t need to wait 10-15 mins in the lobby for them to enter that info in their system
10
Philip
19 de abr. de 2024
·
A estadia foi de 4 noites
Really great for families. Food is what you’d expect but overall can’t complain about variety and quality for the scale they’re making it. They were really accommodating of some allergies in our party. As a family with small kids we mostly ate at the Mercado (buffet) since other restaurants are first come first serve and always had a long wait. We paid for the club access which is worth it because the drinks at Cocoonz are a thousand times better than non-club.
Really great for families. Food is what you’d expect but overall can’t complain about variety and quality for the scale they’re making it. They were really accommodating of some allergies in our party. As a family with small kids we mostly ate at the Mercado (buffet) since other restaurants are first come first serve and always had a long wait. We paid for the club access which is worth it because the drinks at Cocoonz are a thousand times better than non-club.
6
Michael
10 de mar. de 2025
·
A estadia foi de 3 noites
The staff is very attentive. The buffet food is pretty good. The overall appearance, ammenities and activities are very nice. A few things were horrible. We had to sign a waiver for each room, each day to use the waterpark. We rented a pool cabana and there was trash floating in the water around our area which was disgusting. We made a reservation at the Blind Butcher which had weird protocols. I had to literally initial three times and sign twice a contract indicating that I knew this restaurant was not included in the all inclusive package. If we were a no show we would be charged in full. If we left because we didn't like the menu etc we would be charged in full. Our family is 6 people. We were charged $845 which was not worth it so I understood why they required such a strong contract. It was very dark with poor table lighting and at times the music from the entertainment so loud we couldn't talk at all. Finally, at the VIP check out I had to get an exit pass or they would not let us leave. I've NEVER experienced this before travelling to 40 countries around the world. You literally have to present a pass that indicates you're settled your bill or the bell staff will physically detain you. I was shocked because this is an all inclusive family resort which requires prepayment so I can't imagine that people are skipping out on the gift shop bill. It made me feel like they didn't trust us so I won't ever be back.
The staff is very attentive. The buffet food is pretty good. The overall appearance, ammenities and activities are very nice. A few things were horrible. We had to sign a waiver for each room, each day to use the waterpark. We rented a pool cabana and there was trash floating in the water around our area which was disgusting. We made a reservation at the Blind Butcher which had weird protocols. I had to literally initial three times and sign twice a contract indicating that I knew this restaurant was not included in the all inclusive package. If we were a no show we would be charged in full. If we left because we didn't like the menu etc we would be charged in full. Our family is 6 people. We were charged $845 which was not worth it so I understood why they required such a strong contract. It was very dark with poor table lighting and at times the music from the entertainment so loud we couldn't talk at all. Finally, at the VIP check out I had to get an exit pass or they would not let us leave. I've NEVER experienced this before travelling to 40 countries around the world. You literally have to present a pass that indicates you're settled your bill or the bell staff will physically detain you. I was shocked because this is an all inclusive family resort which requires prepayment so I can't imagine that people are skipping out on the gift shop bill. It made me feel like they didn't trust us so I won't ever be back.
10
Reza
26 de nov. de 2025
·
A estadia foi de 5 noites
We recently had the pleasure of staying at Hyatt Ziva Cap Cana, and I'm delighted to share our outstanding experience at this beautiful all-inclusive resort. From the moment we arrived, we were impressed by every aspect of our stay. The property itself is absolutely stunning, with immaculate grounds, breathtaking ocean views, and a perfect blend of luxury and Caribbean charm. The staff went above and beyond to ensure our comfort, greeting us with warm smiles and genuine hospitality that made us feel truly welcome throughout our entire visit. The rooms were spacious, impeccably clean, and beautifully appointed with all the amenities we could want. Our accommodations offered spectacular views and provided a peaceful retreat after days filled with activities and relaxation. The resort's facilities are world-class. The pools were pristine and never felt overcrowded, the beach was gorgeous with plenty of comfortable loungers, and the various dining venues offered excellent variety. We particularly enjoyed the dinner restaurants, where the quality of food and service was exceptional. The entertainment and activities kept us engaged without ever feeling overwhelming. One small area for improvement: While breakfast offered good variety and options, the quality didn't quite match the exceptional standards set by the rest of the resort's dining experiences. Elevating the breakfast to match the dinner service would make this resort absolutely perfect.
We recently had the pleasure of staying at Hyatt Ziva Cap Cana, and I'm delighted to share our outstanding experience at this beautiful all-inclusive resort. From the moment we arrived, we were impressed by every aspect of our stay. The property itself is absolutely stunning, with immaculate grounds, breathtaking ocean views, and a perfect blend of luxury and Caribbean charm. The staff went above and beyond to ensure our comfort, greeting us with warm smiles and genuine hospitality that made us feel truly welcome throughout our entire visit. The rooms were spacious, impeccably clean, and beautifully appointed with all the amenities we could want. Our accommodations offered spectacular views and provided a peaceful retreat after days filled with activities and relaxation. The resort's facilities are world-class. The pools were pristine and never felt overcrowded, the beach was gorgeous with plenty of comfortable loungers, and the various dining venues offered excellent variety. We particularly enjoyed the dinner restaurants, where the quality of food and service was exceptional. The entertainment and activities kept us engaged without ever feeling overwhelming. One small area for improvement: While breakfast offered good variety and options, the quality didn't quite match the exceptional standards set by the rest of the resort's dining experiences. Elevating the breakfast to match the dinner service would make this resort absolutely perfect.
10
Jennifer
14 de fev. de 2025
·
A estadia foi de 1 noite
A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
4
Emmanuel
17 de set. de 2025
·
A estadia foi de 2 noites
My experience at Ziva Cap Cana, a 5-star resort, was disappointing. Everything was fine, but the downside was the room itself. I paid for an upgrade to access a private pool, and the room had mold. I could smell the mold. Hopefully, they can take care of that issue. I stayed in room 3106. Also, the food on the Mercado was rancid, I had shrimps that I could not eat.
My experience at Ziva Cap Cana, a 5-star resort, was disappointing. Everything was fine, but the downside was the room itself. I paid for an upgrade to access a private pool, and the room had mold. I could smell the mold. Hopefully, they can take care of that issue. I stayed in room 3106. Also, the food on the Mercado was rancid, I had shrimps that I could not eat.
10
NEREIDA
4 de jul. de 2024
·
A estadia foi de 5 noites
The property and the activities are really good. The only recommendation I would give to the administration is to consider changing the hours in which some of the restaurants are open. The main buffet restaurant closes in the afternoon and reopens at 6:30pm. The main options for dinner open at 5:30 and only restaurant that is open before 5:30pm (when the other restaurants open) is really small, can’t sit big crowds and only offers fast foods. Which means that, for the people that like to have early dinner, the options are almost zero. Also, the restaurants do not accept reservations so get ready to wait about 45 minutes for a table if you want to have dinner by 6-7 pm.
The property and the activities are really good. The only recommendation I would give to the administration is to consider changing the hours in which some of the restaurants are open. The main buffet restaurant closes in the afternoon and reopens at 6:30pm. The main options for dinner open at 5:30 and only restaurant that is open before 5:30pm (when the other restaurants open) is really small, can’t sit big crowds and only offers fast foods. Which means that, for the people that like to have early dinner, the options are almost zero. Also, the restaurants do not accept reservations so get ready to wait about 45 minutes for a table if you want to have dinner by 6-7 pm.
10
Emily
1 de set. de 2024
·
A estadia foi de 5 noites
The resort was very busy but we never had a problem finding chairs by the pools. The breakfast buffet and the Mongolian BBQ were the best food options by far.
The resort was very busy but we never had a problem finding chairs by the pools. The breakfast buffet and the Mongolian BBQ were the best food options by far.
10
Richard
6 de jul. de 2025
·
A estadia foi de 5 noites
Some real 5 star elements at this hotel. The Spa is a world class experience and very fairly priced for the amenities. The kids activities are excellent. The Waterpark superb. Fav food was the Indian restaurant. Upgraded to club level for better breakfast options. The staff are incredibly kind and hospitable.
Some real 5 star elements at this hotel. The Spa is a world class experience and very fairly priced for the amenities. The kids activities are excellent. The Waterpark superb. Fav food was the Indian restaurant. Upgraded to club level for better breakfast options. The staff are incredibly kind and hospitable.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
gustavo
3 de ago. de 2026
·
A estadia foi de 5 noites
ESPETACULAR !!!! Tudo excelente !!!
ESPETACULAR !!!! Tudo excelente !!!
8
FERNANDO
25 de jul. de 2025
·
A estadia foi de 7 noites
Muito bom All Inclusive. Buffet excelente. Restaurantes de especialidades poderiam ser melhores. Paguei pelo Club, mas não aproveitei como poderia. Não acho que vale a pena pagar pelo Club Guest. Nem os vinhos do All Inclusive são diferentes. E esse é um ponto que acho que deixa a desejar, os vinhos que compõem o All Inclusive são fracos, considerando o valor da diária. E mesmo na Club Suite não há diferença. Alimentação e bebidas no parque aquático é bem limitado. As piscinas do parque aquático apesar de serem boas para crianças, requerem atenção com bebes. Não tem prainha suave. Só na piscina principal da frente do hotel que tem. Pra quem tem que passar o dia lá cuidando de crianças, é um fator importante negativo. Pois se quer algo de bar, tem que ir até o outro lado do Hotel pra pegar.
Muito bom All Inclusive. Buffet excelente. Restaurantes de especialidades poderiam ser melhores. Paguei pelo Club, mas não aproveitei como poderia. Não acho que vale a pena pagar pelo Club Guest. Nem os vinhos do All Inclusive são diferentes. E esse é um ponto que acho que deixa a desejar, os vinhos que compõem o All Inclusive são fracos, considerando o valor da diária. E mesmo na Club Suite não há diferença. Alimentação e bebidas no parque aquático é bem limitado. As piscinas do parque aquático apesar de serem boas para crianças, requerem atenção com bebes. Não tem prainha suave. Só na piscina principal da frente do hotel que tem. Pra quem tem que passar o dia lá cuidando de crianças, é um fator importante negativo. Pois se quer algo de bar, tem que ir até o outro lado do Hotel pra pegar.
6
Luis Eduardo
21 de out. de 2024
·
A estadia foi de 3 noites
O hotel tem um boa estrutura, porém o chuveiro é muito fraco, a recreação infantil deixa muito a desejar, atendimento e comida mediana. Pelo preço pago deveria ser um espetáculo!
O hotel tem um boa estrutura, porém o chuveiro é muito fraco, a recreação infantil deixa muito a desejar, atendimento e comida mediana. Pelo preço pago deveria ser um espetáculo!
10
Alexandre
6 de mai. de 2024
·
A estadia foi de 4 noites
Perfeito
Perfeito
10
Erica Cruz
16 de mai. de 2022
·
A estadia foi de 5 noites
Excelente
Excelente
Políticas da propriedade
Check-in
Check-out
De 15:00 a 15:30
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Está a considerar este hotel para a sua viagem a Punta Cana?
Qual é o preço habitual das tarifas de quarto no Hyatt Ziva Cap Cana em Punta Cana?
Nos próximos 60–90 dias, as tarifas de quarto no Hyatt Ziva Cap Cana em Punta Cana costumam situar-se à volta de US$ 602 por noite para dois hóspedes, variando de US$ 575 a US$ 787 em datas de pico.
Qual é a melhor altura para visitar o Hyatt Ziva Cap Cana para evitar multidões?
A procura no Hyatt Ziva Cap Cana em Punta Cana atinge o auge em agosto, quando o resort está mais concorrido; o mês mais calmo é maio. Visite em maio para menos multidões, áreas de piscina e praia mais relaxantes e reserva mais fácil de atividades.
Que atrações próximas e que ambiente posso esperar perto do Hyatt Ziva Cap Cana em Punta Cana?
O Hyatt Ziva Cap Cana situa-se em La Altagracia, perto da Praia de Juanillo e do Parque Ecológico Ojos Indígenas, com a Praia de Punta Cana também facilmente acessível. A propriedade aposta em experiências de praia e spa, tornando-a ideal para estadias de luxo focadas no relaxamento e no tempo à beira-mar.
Qual é o mês mais barato para ficar no Hyatt Ziva Cap Cana?
Setembro é o mês mais barato para ficar no Hyatt Ziva Cap Cana em Punta Cana, com uma média de US$ 628 por noite; dezembro é o mais caro, com US$ 1.234. As tarifas mais baixas de setembro ocorrem mesmo que o mês mais calmo em termos de multidões seja maio.
Como é que o preço por noite em Hyatt Ziva Cap Cana em Punta Cana se compara com as últimas semanas?
O preço atual no Hyatt Ziva Cap Cana em Punta Cana é US$ 510 por noite para dois hóspedes, o que é baixo para este hotel: cerca de 35% abaixo da sua média US$ 786 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 599 e US$ 1.075.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-20: 518.4740437896728USD
- 2026-09-21: 493.77084393804927USD
- 2026-09-22: 493.9185236177978USD
- 2026-09-23: 501.19870808642577USD
- 2026-09-24: 658.3574131221924USD
- 2026-09-25: 658.7212717592773USD
- 2026-09-26: 579.6478909648437USD
- 2026-09-27: 501.19870808642577USD
- 2026-09-28: 506.5901895699463USD
- 2026-09-29: 501.0741766799316USD
- 2026-09-30: 501.52176832965085USD
- 2026-10-01: 521.065599791748USD
- 2026-10-02: 515.8472575865478USD
- 2026-10-03: 529.8833058775634USD
- 2026-10-04: 500.02346920269775USD
- 2026-10-05: 524.4724582894897USD
- 2026-10-06: 546.4932950701294USD
- 2026-10-07: 501.0741766799316USD
- 2026-10-08: 515.3926269006347USD
- 2026-10-09: 530.1681241928101USD
- 2026-10-10: 524.8106822276001USD
- 2026-10-11: 506.5901895699463USD
- 2026-10-12: 501.0741766799316USD
- 2026-10-13: 501.52176832965085USD
- 2026-10-14: 514.8175971777343USD
- 2026-10-15: 562.1186246574097USD
- 2026-10-16: 530.1827275664062USD
- 2026-10-17: 534.8756284827881USD
- 2026-10-18: 514.8175971777343USD
- 2026-10-19: 520.2958584208984USD
- 2026-10-20: 501.2543549944458USD
- 2026-10-21: 501.0741766799316USD
- 2026-10-22: 521.065599791748USD
- 2026-10-23: 521.3355345727539USD
- 2026-10-24: 515.8472575865478USD
- 2026-10-25: 506.1374149483032USD
- 2026-10-26: 506.5901895699463USD
- 2026-10-27: 501.52176832965085USD
- 2026-10-28: 506.5864774414062USD
- 2026-10-29: 515.1378908345947USD
- 2026-10-30: 521.065599791748USD
- 2026-10-31: 520.5987120776367USD
- 2026-11-01: 551.0994862670287USD
- 2026-11-02: 551.0247183950195USD
- 2026-11-03: 556.7554393989868USD
- 2026-11-04: 543.0686813915405USD
- 2026-11-05: 566.3013530401USD
- 2026-11-06: 607.6876990325927USD
- 2026-11-07: 571.2167365283203USD
- 2026-11-08: 537.3401316325684USD
- 2026-11-09: 537.0018726743774USD
- 2026-11-10: 551.6859675562744USD
- 2026-11-11: 537.340481833374USD
- 2026-11-12: 563.1723438615722USD
- 2026-11-13: 565.5036306248779USD
- 2026-11-14: 551.6859675562744USD
- 2026-11-15: 537.3823308296509USD
- 2026-11-16: 537.340481833374USD
- 2026-11-17: 557.4641407694091USD
- 2026-11-18: 557.4641407694091USD
- 2026-11-19: 570.9525100204468USD
- 2026-11-20: 617.7851089024658USD
O Hyatt tem uma política em vigor de aceder a qualquer quarto pelo menos uma vez num período de 24 horas, mesmo que o cliente tenha expressado o seu desejo de privacidade. Os funcionários do hotel farão os devidos esforços para informar os clientes com antecedência antes de entrarem nos respetivos quartos. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Os clientes deverão contactar este alojamento antecipadamente para reservar berços/camas para crianças e camas desdobráveis/extra
- Este alojamento aceita cartões de crédito; não se aceita numerário
- É reutilizada água através de um sistema de reciclagem de águas residuais
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e sistema de segurança.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 9:00 às 19:00.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Atividades
Piscina
Jardim
Praia (na proximidade)
Bilhar
Canoagem
Piscina exterior
Música ao vivo
Evening Entertainment
Outdoor Fireplace
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Water Park
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estacionamento gratuito
Internet
Wi-fi gratuito
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Banho turco
Spa/Health club
Tratamentos de beleza
Clube para crianças
Bar junto à piscina
Sala familiar
Beach Sun Loungers
Serviços
Balcão de turismo
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Depósito de bagagem
24-Hour Front Desk
Concierge Services