Serenade All Suites - Adults Only Resort
US$ 263
/noite
Média para setembro
Preços para Serenade All Suites - Adults Only Resort
Selecione datas para ver preços e disponibilidade
US$ 263
/noite
Média para setembro
Preços médios mensais
Em Serenade All Suites - Adults Only Resort, o preço por noite é, em média, US$ 262 no mês mais barato (outubro) e US$ 499 no mês mais caro (março), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 446 |
| fevereiro | US$ 453 |
| março | US$ 499 |
| abril | US$ 411 |
| maio | US$ 324 |
| junho | US$ 283 |
| julho | US$ 287 |
| agosto | US$ 292 |
| setembro | US$ 263 |
| outubro | US$ 262 |
| novembro | US$ 334 |
| dezembro | US$ 366 |
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set. · US$ 263
S
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Mais caro: março (aprox. US$ 499)
Mais barato: outubro (aprox. US$ 262)
Sobre este alojamento
Desfrute de uma ida ao spa, que oferece massagens e tratamentos corporais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 3 piscinas exteriores e uma sala de fitness.
Comodidades
Desfrute de uma ida ao spa, que oferece massagens e tratamentos corporais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 3 piscinas exteriores e uma sala de fitness.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e uma lavandaria. Entre os espaços para eventos deste alojamento contam-se um centro de conferências e 3 salas de reuniões. Há estacionamento grátis no local.
Restaurante
Peça uma bebida bem gelada no bar de praia ou num dos 4 bares/lounges ou 2 bares junto à piscina.
Quartos
Sinta-se em casa num dos 325 quartos com ar condicionado, produtos grátis no minibar e Smart TV. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho têm artigos de higiene grátis e secadores de cabelo.
Localização
Em Punta Cana, Serenade All Suites - Adults Only Resort - All inclusive ficará a 10 minutos de carro de Praia de Cabeza de Toro e de Baixa de Punta Cana. Este alojamento com tudo incluído está a 11,9 km (7,4 mi) de Cocotal Golf and Country Club e a 14 km (8,7 mi) de Praia Bávaro.
O que há nas proximidades
Lagoa Bavaro(0.4 milhas)
Praia de Cabeza de Toro(0.8 milhas)
Shopping Carol Downtown(4.9 milhas)
Coco Bongo Punta Cana(4.9 milhas)
Baixa de Punta Cana(4.9 milhas)
San Juan Shopping Center(4.9 milhas)
Mercado Sirena(5 milhas)
Caribbean Cinemas(5.2 milhas)
Parque de Aventuras Bávaro(5.6 milhas)
Centro da Cidade de Bávaro(5.7 milhas)
Cocotal Golf and Country Club(7.4 milhas)
Manati Park Bavaro(7.5 milhas)
Centro de Convenções Barceló Bávaro(7.7 milhas)
Campo de Golfe The Lakes Barcelo Bavaro(7.9 milhas)
Centro de Tênis Rafa Nadal Punta Cana(8 milhas)
O aeroporto principal mais próximo é o de Punta Cana (PUJ-Aeroporto Internacional de Punta Cana)(10.1 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Balcão de turismo
Localização
Carretera Cabeza de Toro, Punta Cana, República Dominicana
Lagoa Bavaro (0.4 milhas)
Praia de Cabeza de Toro (0.8 milhas)
Shopping Carol Downtown (4.9 milhas)
Coco Bongo Punta Cana (4.9 milhas)
Baixa de Punta Cana (4.9 milhas)
San Juan Shopping Center (4.9 milhas)
Opções de quartos
19
Quarto Duplo Júnior, acesso à piscina, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
527 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
13
Master Suite with Elite Service
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
840 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privada exteriorBanheira de hidromassagem privada
9
Quarto Duplo Júnior, vista para a piscina
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal Grandes
Dormidas 3
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
14
Quarto Duplo Júnior, vista para o jardim
Detalhes do quarto
2 Camas De Casal Grandes
1 Cama De Casal Extragrande
Dormidas 3
527 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
12
Quarto Duplo Júnior, acesso à piscina, vista para a piscina
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Serenade All Suites - Adults Only Resort
8.1
Muito Bom
Com base em 5.491 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Serenade All Suites - Adults Only Resort, viajantes descrevem uma estadia tranquila e com bom custo-benefício, com quartos espaçosos e modernos, várias piscinas e uma localização à beira-mar próxima ao aeroporto, embora também notem desgaste recorrente pela manutenção, umidade devido à alta umidade e alguns problemas de qualidade na construção.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Serenade All Suites - Adults Only Resort, viajantes descrevem uma estadia tranquila e com bom custo-benefício, com quartos espaçosos e modernos, várias piscinas e uma localização à beira-mar próxima ao aeroporto, embora também notem desgaste recorrente pela manutenção, umidade devido à alta umidade e alguns problemas de qualidade na construção.
Os funcionários são frequentemente descritos como simpáticos e prestativos, embora a capacidade de resposta varie e barreiras linguísticas ou expectativas de gorjeta às vezes afetem o serviço. Os buffets costumam ser apenas razoáveis, enquanto as opções à la carte, como o Koi teppanyaki e a steakhouse, recebem avaliações melhores, mas as reservas podem ser confusas e a comida noturna é limitada. As áreas comuns e os restaurantes podem ser quentes devido ao ar condicionado fraco, o entretenimento do lado adulto é discreto, com o fechamento precoce das piscinas e bares, e algas marinhas frequentemente afetam a água. Espere uma estadia relaxante mais voltada para o descanso do que para a vida noturna.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Várias piscinas e uma área calma exclusiva para adultos, com acesso ao lado familiar mais agitado. Bares e piscinas fecham cedo, o entretenimento é limitado do lado adulto e muitas áreas comuns e restaurantes não possuem ar condicionado eficaz.
Avaliações dos hóspedes relacionadas
6
DAYLA
8 de set. de 2025
·
A estadia foi de 6 noites
The staff is great, very friendly, efficient makes you feel like family. The rooms were very nice and the a/c in the room was excellent. What was horrible and unacceptable was that all the restaurants (Gourmet, Asian, Steakhouse, Buffets) as well as the theater had no Air Conditioner. The staff was incredible in all the places though they were all sweating as they were in a sauna. They were not the only ones sweating so were we, it was like dining in a steam bath. I did ask the staff and no one had an answer. We were there 7 days and we will not be returning due to this. The only area that had a/c was the gift shop next to the theater as well as the club (disco). Some areas, hallways in the main lobby were not lit up in the evening as ell. i do not know if they are attempting to lower their electricity cost but it was very bad. We went with another couple who went last year and highly recommended the property and they must have apologized 3-4 times per day to use. They were embarrassed (though we told them how could they know). We had the room with the swim out pool yet we were not considered "elite' which the only perks were "premium" liquor (not so premium either) and the use of an elite pool which last year was 1 of the adult pools and 1 bottle of liquor given to you every 5 days. These were the main differences which is was ridiculous and gave the impression of just a cheap upsell trick. We will NOT RETURN to this hotel.
The staff is great, very friendly, efficient makes you feel like family. The rooms were very nice and the a/c in the room was excellent. What was horrible and unacceptable was that all the restaurants (Gourmet, Asian, Steakhouse, Buffets) as well as the theater had no Air Conditioner. The staff was incredible in all the places though they were all sweating as they were in a sauna. They were not the only ones sweating so were we, it was like dining in a steam bath. I did ask the staff and no one had an answer. We were there 7 days and we will not be returning due to this. The only area that had a/c was the gift shop next to the theater as well as the club (disco). Some areas, hallways in the main lobby were not lit up in the evening as ell. i do not know if they are attempting to lower their electricity cost but it was very bad. We went with another couple who went last year and highly recommended the property and they must have apologized 3-4 times per day to use. They were embarrassed (though we told them how could they know). We had the room with the swim out pool yet we were not considered "elite' which the only perks were "premium" liquor (not so premium either) and the use of an elite pool which last year was 1 of the adult pools and 1 bottle of liquor given to you every 5 days. These were the main differences which is was ridiculous and gave the impression of just a cheap upsell trick. We will NOT RETURN to this hotel.
10
eric
26 de ago. de 2025
·
A estadia foi de 1 noite
Serenade all inclusive resort was amazing. The staff was very friendly and the events coordinator, pineapple/pina colada, was awesome and very energetic. We would go back in a heartbeat. The atmosphere was cool and the spa was amazing.
Serenade all inclusive resort was amazing. The staff was very friendly and the events coordinator, pineapple/pina colada, was awesome and very energetic. We would go back in a heartbeat. The atmosphere was cool and the spa was amazing.
6
osniel
27 de nov. de 2025
·
A estadia foi de 3 noites
Positivo: El hotel solo para adulto es una instalacion nueva y las habitaciones que tienen piscina estan espectaculares. El A/C fue el mejor de todos los hoteles que he visitado y la piña colada que alli ofertan es muy buena. El trato del personal es buenisimo y todos muy amables. Negativo: el area de la piscina cierra 6.30pm no se puede disfrutar mas tiempo, solo funciona un solo jacuzzi, solo una sola piscina tiene música. Poca variedad de comida, esperaba mas del menu de un hotel 5 estrellas en PC, en general la comida no me gusto, perdimos 2h en un programa que tienen que se llama xpand, es lo mismo que un timeshare, intentan venderte una membresia para vacacionar con ellos a precios exorbitantes, una perdida de tiempo. La playa no es cristalina y tenia muchas algas, eso puede ser por la temporada del año ya que visite en noviembre. Pocas actividades nocturnas.
Positivo: El hotel solo para adulto es una instalacion nueva y las habitaciones que tienen piscina estan espectaculares. El A/C fue el mejor de todos los hoteles que he visitado y la piña colada que alli ofertan es muy buena. El trato del personal es buenisimo y todos muy amables. Negativo: el area de la piscina cierra 6.30pm no se puede disfrutar mas tiempo, solo funciona un solo jacuzzi, solo una sola piscina tiene música. Poca variedad de comida, esperaba mas del menu de un hotel 5 estrellas en PC, en general la comida no me gusto, perdimos 2h en un programa que tienen que se llama xpand, es lo mismo que un timeshare, intentan venderte una membresia para vacacionar con ellos a precios exorbitantes, una perdida de tiempo. La playa no es cristalina y tenia muchas algas, eso puede ser por la temporada del año ya que visite en noviembre. Pocas actividades nocturnas.
6
Jenna
4 de set. de 2025
·
A estadia foi de 5 noites
First time staying at an all inclusive resort. I went with my boyfriend for my birthday. Upon arrival to the resort, the lobby staff were welcoming. We checked in and grabbed a bite to eat. When we checked into our room, we were pleased. Upon unpacking we noticed our refrigerator was not getting cold and we had an opened soda in the fridge.We reached out to the front desk, they did someone up to check. It still didn’t get cold. Reached back out, still nothing. So we had no cold refrigerator the entire stay. The pool area and swim up bar was great. Unfortunately the bar closed pretty early, 6pm. The lobby bar closed at 11. Everything was pretty much shut down by midnight. It was kind of boring. All food service was closed by 10 which was frustrating. Overall it was a relaxing vacation but definitely a little boring. They had a silent disco the last night and that was great but only lasted about a hour in a half!! The food overall was a 4 out of 10. Breakfast was my favorite because i ordered omelettes my way. I wish they would have had more activities for guest and later food arrangements. Also our tv stopped working, it would just shut off randomly. We did mention that to maintenance but issue wasn’t solved. Will be returning to DR but definitely will choose a different resort.
First time staying at an all inclusive resort. I went with my boyfriend for my birthday. Upon arrival to the resort, the lobby staff were welcoming. We checked in and grabbed a bite to eat. When we checked into our room, we were pleased. Upon unpacking we noticed our refrigerator was not getting cold and we had an opened soda in the fridge.We reached out to the front desk, they did someone up to check. It still didn’t get cold. Reached back out, still nothing. So we had no cold refrigerator the entire stay. The pool area and swim up bar was great. Unfortunately the bar closed pretty early, 6pm. The lobby bar closed at 11. Everything was pretty much shut down by midnight. It was kind of boring. All food service was closed by 10 which was frustrating. Overall it was a relaxing vacation but definitely a little boring. They had a silent disco the last night and that was great but only lasted about a hour in a half!! The food overall was a 4 out of 10. Breakfast was my favorite because i ordered omelettes my way. I wish they would have had more activities for guest and later food arrangements. Also our tv stopped working, it would just shut off randomly. We did mention that to maintenance but issue wasn’t solved. Will be returning to DR but definitely will choose a different resort.
8
Yenobis
15 de set. de 2025
·
A estadia foi de 5 noites
No hay aire acondicionado en loa restaurantes y buffete o es muy pobre el q hay. Las habitaciones
No hay aire acondicionado en loa restaurantes y buffete o es muy pobre el q hay. Las habitaciones
6
Martinus
18 de nov. de 2025
·
A estadia foi de 3 noites
Beautiful resort but… My tv didn’t work my entire stay even after being reported to the front desk. Not many food options on top the food not being that great. HIBACHI IS A HIT EVERYTIME. The adult only side of the resort was boring compared to the family side where there is a SPORTS BAR as well as daily entertainment. The adult side pool closes at 7pm daily and the pool bar doesn’t open up until 10am and closes at 6pm which is inconvenient for ADULTS ONLY RESORTS. I can go on all day but i’ll just simple sum it up to, This resort needs a new marketing and special events team to revamp the excitement for adults traveling without kids if the plan on retaining repeat customers
Beautiful resort but… My tv didn’t work my entire stay even after being reported to the front desk. Not many food options on top the food not being that great. HIBACHI IS A HIT EVERYTIME. The adult only side of the resort was boring compared to the family side where there is a SPORTS BAR as well as daily entertainment. The adult side pool closes at 7pm daily and the pool bar doesn’t open up until 10am and closes at 6pm which is inconvenient for ADULTS ONLY RESORTS. I can go on all day but i’ll just simple sum it up to, This resort needs a new marketing and special events team to revamp the excitement for adults traveling without kids if the plan on retaining repeat customers
8
Justine
25 de out. de 2025
·
A estadia foi de 7 noites
Staff are awesome, nice, chill resorts for adults that don’t need that crazy party scene. I liked that we had access to the family side of the resort as well. A ton of options at the buffets.
Staff are awesome, nice, chill resorts for adults that don’t need that crazy party scene. I liked that we had access to the family side of the resort as well. A ton of options at the buffets.
10
John Laurence
21 de set. de 2025
·
A estadia foi de 6 noites
This is an excellent resort which is fairly new. They are building a large family addition next to the existing with a casino that will add to the entertainment. We stay on the adult side which is very calm in the evenings. Three pools on the adult side definitely give you a choice of noise and activity level. I recommend this resort for a calm relaxing environment, not if you’re looking for a wild party experience. This was our fourth time at this resort, we’ve stayed at other resort’s in the DR as well. Sargasum was controlled well but was on the beach areas adjacent to the resort. Close to the airport and convenient, staff is excellent, very accommodating.
This is an excellent resort which is fairly new. They are building a large family addition next to the existing with a casino that will add to the entertainment. We stay on the adult side which is very calm in the evenings. Three pools on the adult side definitely give you a choice of noise and activity level. I recommend this resort for a calm relaxing environment, not if you’re looking for a wild party experience. This was our fourth time at this resort, we’ve stayed at other resort’s in the DR as well. Sargasum was controlled well but was on the beach areas adjacent to the resort. Close to the airport and convenient, staff is excellent, very accommodating.
8
noah
9 de set. de 2025
·
A estadia foi de 5 noites
Property was nice and well kept. Staff was well accommodating. Pools were nice. Roof top Sunset Bar pool area was an excellent amenity. Beach area was nice. Plenty of chairs at both the pool and beach areas. If you are looking for a peaceful quiet vacation the adult side is perfect for that. But for us the Adult side was a little too relaxing. It was lacking in engagement of the entertainment staff throughout the day and evening that we are accustom to with our other trips. If you are looking for more entertainment and having daily evening shows, you would be better to stay on the family side.
Property was nice and well kept. Staff was well accommodating. Pools were nice. Roof top Sunset Bar pool area was an excellent amenity. Beach area was nice. Plenty of chairs at both the pool and beach areas. If you are looking for a peaceful quiet vacation the adult side is perfect for that. But for us the Adult side was a little too relaxing. It was lacking in engagement of the entertainment staff throughout the day and evening that we are accustom to with our other trips. If you are looking for more entertainment and having daily evening shows, you would be better to stay on the family side.
8
Tina Marie
24 de out. de 2025
·
A estadia foi de 6 noites
Check in was a little confusing but it was solved. Grounds were clean and the staff was super friendly. However, not all the restaurants were open and we were told we couldn’t go to the restaurants next door where the kids were. But it was fine. The buffet was open daily
Check in was a little confusing but it was solved. Grounds were clean and the staff was super friendly. However, not all the restaurants were open and we were told we couldn’t go to the restaurants next door where the kids were. But it was fine. The buffet was open daily
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente: muitos hóspedes acham os quartos e os jardins limpos, enquanto outros relatam lençóis manchados, pratos ou espreguiçadeiras sujas, baratas e odores mofados. A limpeza e a reposição de toalhas podem ser irregulares.
Avaliações dos hóspedes relacionadas
6
Favour
12 de nov. de 2025
·
A estadia foi de 4 noites
Friendly staff, However they were response times were slow. Additionally there are roaches in the buffet and bakery.
Friendly staff, However they were response times were slow. Additionally there are roaches in the buffet and bakery.
8
Anaïs Emmanuelle
6 de out. de 2025
·
A estadia foi de 3 noites
Ma chambre n’était pas très propre- un pansement usagé a été trouvé, des cheveux partout, c’est dommage parce qu’en dehors de ce critère, tout était parfait !
Ma chambre n’était pas très propre- un pansement usagé a été trouvé, des cheveux partout, c’est dommage parce qu’en dehors de ce critère, tout était parfait !
8
Heather Christine Pearl
19 de nov. de 2025
·
A estadia foi de 7 noites
Very clean
Very clean
4
Alejandra Isidora Bayardo
19 de nov. de 2025
·
A estadia foi de 4 noites
The resort itself is pretty, but it does appear to need significant maintenance. Our room was beautiful at first glance, though upon closer inspection it was not as clean as expected. We upgraded to a room with a private pool, and on our first night we noticed cockroaches around the pool area, which was quite disheartening. The beach was decent—the sand was very clean and pleasant, although I expected the water to be clearer. Regarding the staff, many interactions felt unfriendly at first. Service noticeably improved after tipping, but overall the attitude was inconsistent. In particular, one bartender at the pool, Melvin, was consistently rude to the point that my partner and I chose to avoid whichever bar he was working at. The food was also disappointing. The buffet, unfortunately, did not offer anything we found enjoyable, although the à la carte restaurants were somewhat acceptable. Overall, I would describe this resort as a 3-star property presented as a 5-star experience, and I would not choose to stay here again.
The resort itself is pretty, but it does appear to need significant maintenance. Our room was beautiful at first glance, though upon closer inspection it was not as clean as expected. We upgraded to a room with a private pool, and on our first night we noticed cockroaches around the pool area, which was quite disheartening. The beach was decent—the sand was very clean and pleasant, although I expected the water to be clearer. Regarding the staff, many interactions felt unfriendly at first. Service noticeably improved after tipping, but overall the attitude was inconsistent. In particular, one bartender at the pool, Melvin, was consistently rude to the point that my partner and I chose to avoid whichever bar he was working at. The food was also disappointing. The buffet, unfortunately, did not offer anything we found enjoyable, although the à la carte restaurants were somewhat acceptable. Overall, I would describe this resort as a 3-star property presented as a 5-star experience, and I would not choose to stay here again.
10
Madison
11 de nov. de 2025
·
A estadia foi de 3 noites
Extremely clean
Extremely clean
8
Heather Renee
22 de set. de 2025
·
A estadia foi de 5 noites
Cons: Rooms held a lot of moisture, making everything feel wet. They needed to be cleaned more thoroughly. There was dried spit toothpaste all over behind the sink wall. The sink handles had dried toothpaste caked all over them. The floor had white residue near under the sink. I dropped an earring under sink so dirty like it never gets swept. Our first room had mold on the mattress. We had to move rooms. Would benefit from a better ventilation system. When someone is using the restroom & another in the shower the ventilation system runs in the shower & is very unpleasant smell. Beach: had seaweed build up & was dark waters our trip, so couldn't enjoy it. Multiple bars throughout even a swim up bar, but each one you went to made same drink u order previously completely different. You really should know Spanish to communicate well w/staff but not a must to visit, but would definitely have helped. Pros: stocked fridge daily few different drinks. We had a pool out our patio doors-extra $. Pool towels daily. Room service. All inclusive food & alcohol too. The food was delicious w/a variety! Service was great! People very nice! Beautiful place & you could enjoy the all adults where we were & all the family side too. There were nice lawn furniture on the beach & by the 4 pools you could use on the adult only side. They provide slippers, robe, hair dryer,comb, shampoo, conditioner, soap, lofa, toothbrush & toothpaste, shower cap, disposable razor, shaving cream & moisturizer.
Cons: Rooms held a lot of moisture, making everything feel wet. They needed to be cleaned more thoroughly. There was dried spit toothpaste all over behind the sink wall. The sink handles had dried toothpaste caked all over them. The floor had white residue near under the sink. I dropped an earring under sink so dirty like it never gets swept. Our first room had mold on the mattress. We had to move rooms. Would benefit from a better ventilation system. When someone is using the restroom & another in the shower the ventilation system runs in the shower & is very unpleasant smell. Beach: had seaweed build up & was dark waters our trip, so couldn't enjoy it. Multiple bars throughout even a swim up bar, but each one you went to made same drink u order previously completely different. You really should know Spanish to communicate well w/staff but not a must to visit, but would definitely have helped. Pros: stocked fridge daily few different drinks. We had a pool out our patio doors-extra $. Pool towels daily. Room service. All inclusive food & alcohol too. The food was delicious w/a variety! Service was great! People very nice! Beautiful place & you could enjoy the all adults where we were & all the family side too. There were nice lawn furniture on the beach & by the 4 pools you could use on the adult only side. They provide slippers, robe, hair dryer,comb, shampoo, conditioner, soap, lofa, toothbrush & toothpaste, shower cap, disposable razor, shaving cream & moisturizer.
2
Jermal
28 de jul. de 2025
·
A estadia foi de 8 noites
Strong odor upon arrival. Confirmed it was rotting seaweed on the beach. To my disappointment the besch was unsuitable to swim. Additionally while dining the plates and silverware were dirty at various restaurants . I ended up getting sick so i left early. Worst trip ever!
Strong odor upon arrival. Confirmed it was rotting seaweed on the beach. To my disappointment the besch was unsuitable to swim. Additionally while dining the plates and silverware were dirty at various restaurants . I ended up getting sick so i left early. Worst trip ever!
2
Tyler Brook
22 de nov. de 2025
·
A estadia foi de 6 noites
Room was dirty at check in . Bed had stains and looked like puke on floor and then housekeeping was bad. Never changing sheets and we marked with eye liner to tell if they were changed. Continuous issues with tv and and restaurant menu not matching app or app not even working. Would not return here.
Room was dirty at check in . Bed had stains and looked like puke on floor and then housekeeping was bad. Never changing sheets and we marked with eye liner to tell if they were changed. Continuous issues with tv and and restaurant menu not matching app or app not even working. Would not return here.
10
Arkese
21 de nov. de 2025
·
A estadia foi de 4 noites
Staff and resort was nice and clean
Staff and resort was nice and clean
6
Michael
11 de set. de 2025
·
A estadia foi de 5 noites
The property, although it is not that old, seemed to be very run down. Maintenance issues included leaking pipes "fixed" by a towel and tape wrapped around it (water leaking from pipe through the molded ceiling times onto the toilet in our room), mold, broken shower fixtures, in operatable mini fridge, exteriors of buildings in poor shape, "wood" finishes on doors and hallways peeling. Holes in walls and missing trim pieces. Dirty pools with trash all around. Dirty towels for both bath and pool. But, with all the maintenance and cleaning issues aside- our interaction with staff was mostly good and the food was good at all restaurants.
The property, although it is not that old, seemed to be very run down. Maintenance issues included leaking pipes "fixed" by a towel and tape wrapped around it (water leaking from pipe through the molded ceiling times onto the toilet in our room), mold, broken shower fixtures, in operatable mini fridge, exteriors of buildings in poor shape, "wood" finishes on doors and hallways peeling. Holes in walls and missing trim pieces. Dirty pools with trash all around. Dirty towels for both bath and pool. But, with all the maintenance and cleaning issues aside- our interaction with staff was mostly good and the food was good at all restaurants.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos, modernos e bem equipados com ar condicionado, com muitos apreciando suítes com acesso direto à piscina e camas confortáveis, embora os travesseiros dividam opiniões. Problemas recorrentes incluem umidade e pisos úmidos, portas e fechaduras empenadas ou defeituosas e problemas ocasionais com equipamentos, como TVs ou geladeiras.
Avaliações dos hóspedes relacionadas
8
Veronica
5 de out. de 2025
·
A estadia foi de 4 noites
Adults only section was quiet best feature we had access to family side. Hospitality and clean rooms. The only negative was the warped doors due to humidity. Regardless , I would stay there again.
Adults only section was quiet best feature we had access to family side. Hospitality and clean rooms. The only negative was the warped doors due to humidity. Regardless , I would stay there again.
6
Jenna
4 de set. de 2025
·
A estadia foi de 5 noites
First time staying at an all inclusive resort. I went with my boyfriend for my birthday. Upon arrival to the resort, the lobby staff were welcoming. We checked in and grabbed a bite to eat. When we checked into our room, we were pleased. Upon unpacking we noticed our refrigerator was not getting cold and we had an opened soda in the fridge.We reached out to the front desk, they did someone up to check. It still didn’t get cold. Reached back out, still nothing. So we had no cold refrigerator the entire stay. The pool area and swim up bar was great. Unfortunately the bar closed pretty early, 6pm. The lobby bar closed at 11. Everything was pretty much shut down by midnight. It was kind of boring. All food service was closed by 10 which was frustrating. Overall it was a relaxing vacation but definitely a little boring. They had a silent disco the last night and that was great but only lasted about a hour in a half!! The food overall was a 4 out of 10. Breakfast was my favorite because i ordered omelettes my way. I wish they would have had more activities for guest and later food arrangements. Also our tv stopped working, it would just shut off randomly. We did mention that to maintenance but issue wasn’t solved. Will be returning to DR but definitely will choose a different resort.
First time staying at an all inclusive resort. I went with my boyfriend for my birthday. Upon arrival to the resort, the lobby staff were welcoming. We checked in and grabbed a bite to eat. When we checked into our room, we were pleased. Upon unpacking we noticed our refrigerator was not getting cold and we had an opened soda in the fridge.We reached out to the front desk, they did someone up to check. It still didn’t get cold. Reached back out, still nothing. So we had no cold refrigerator the entire stay. The pool area and swim up bar was great. Unfortunately the bar closed pretty early, 6pm. The lobby bar closed at 11. Everything was pretty much shut down by midnight. It was kind of boring. All food service was closed by 10 which was frustrating. Overall it was a relaxing vacation but definitely a little boring. They had a silent disco the last night and that was great but only lasted about a hour in a half!! The food overall was a 4 out of 10. Breakfast was my favorite because i ordered omelettes my way. I wish they would have had more activities for guest and later food arrangements. Also our tv stopped working, it would just shut off randomly. We did mention that to maintenance but issue wasn’t solved. Will be returning to DR but definitely will choose a different resort.
8
Shelby
20 de nov. de 2025
·
A estadia foi de 6 noites
Staff were amazing! The rooms were beautiful however the water was either boiling hot or really cold, the rooms would get very moist and the floor got slippery. Everything else though was beautiful and we really enjoyed our stay! We loved all the cats running around :)
Staff were amazing! The rooms were beautiful however the water was either boiling hot or really cold, the rooms would get very moist and the floor got slippery. Everything else though was beautiful and we really enjoyed our stay! We loved all the cats running around :)
6
Brittany
18 de set. de 2025
·
A estadia foi de 6 noites
I recently stayed at Serenade All Suites and unfortunately, the experience was disappointing. The biggest issue was the food. Many buffet items seemed undercooked, overcooked, or not properly refrigerated, raising safety concerns. Neither the buffets nor the à la carte restaurants had air conditioning, so dining in 80–90°F heat was uncomfortable. Reservations were frustrating. We were told we didn’t need them for La Palapa at dinner, but we did. Reservations are made through an app, which didn’t work at first and had to be fixed. Drinks were decent but typical watered-down all-inclusive alcohol. Our room was only cleaned and mini-bar restocked when requested. Room service was the best food we had all week. However, the TV only worked if unplugged and plugged back in, and the door to our patio/swim-up pool didn’t lock, which was concerning. Service was inconsistent. Some staff were friendly, but often requests went ignored—for example, asking for a Coke at the buffet and never receiving it. On the positive side, our swim-up pool room was enjoyable, the pools were nice, and the beach was beautiful, though the water had a lot of seaweed (not the resort’s fault). Overall, a few highlights didn’t outweigh the many negatives. I would not stay here again.
I recently stayed at Serenade All Suites and unfortunately, the experience was disappointing. The biggest issue was the food. Many buffet items seemed undercooked, overcooked, or not properly refrigerated, raising safety concerns. Neither the buffets nor the à la carte restaurants had air conditioning, so dining in 80–90°F heat was uncomfortable. Reservations were frustrating. We were told we didn’t need them for La Palapa at dinner, but we did. Reservations are made through an app, which didn’t work at first and had to be fixed. Drinks were decent but typical watered-down all-inclusive alcohol. Our room was only cleaned and mini-bar restocked when requested. Room service was the best food we had all week. However, the TV only worked if unplugged and plugged back in, and the door to our patio/swim-up pool didn’t lock, which was concerning. Service was inconsistent. Some staff were friendly, but often requests went ignored—for example, asking for a Coke at the buffet and never receiving it. On the positive side, our swim-up pool room was enjoyable, the pools were nice, and the beach was beautiful, though the water had a lot of seaweed (not the resort’s fault). Overall, a few highlights didn’t outweigh the many negatives. I would not stay here again.
8
pamela
26 de ago. de 2025
·
A estadia foi de 5 noites
Check in: Fast and efficient! Check out: Same! Staff: All very friendly and helpful from reservations, restaurant staff, bar staff, pool bar staff, greeters, and entertainment! Room: Garden view swim out room super cool and fun! Room is very clean. A/C works excellent! Fridge stocked with pop, water, beer. Just ask for more and they deliver! Shower very nice. Beds a little hard but sleepable. Pools: We mainly used the one with the swim up bar…fun activities and bar staff great, remembering what you were drinking. Shout out too Melvin and Roverto! Beach: some days were better than others with the seaweed. We didn’t swim in the water. Restaurants: All Ala Carts were great especially the hibachi!! Buffett was average at beer. We would stay again!!
Check in: Fast and efficient! Check out: Same! Staff: All very friendly and helpful from reservations, restaurant staff, bar staff, pool bar staff, greeters, and entertainment! Room: Garden view swim out room super cool and fun! Room is very clean. A/C works excellent! Fridge stocked with pop, water, beer. Just ask for more and they deliver! Shower very nice. Beds a little hard but sleepable. Pools: We mainly used the one with the swim up bar…fun activities and bar staff great, remembering what you were drinking. Shout out too Melvin and Roverto! Beach: some days were better than others with the seaweed. We didn’t swim in the water. Restaurants: All Ala Carts were great especially the hibachi!! Buffett was average at beer. We would stay again!!
10
Sarah
19 de nov. de 2025
·
A estadia foi de 4 noites
the rooms are so humid, you can see them 'sweating' from the hallway. my clothes were always damp. before packing for check out, I had to put all my clothes on the balcony to dry out
the rooms are so humid, you can see them 'sweating' from the hallway. my clothes were always damp. before packing for check out, I had to put all my clothes on the balcony to dry out
8
Sanchia
24 de nov. de 2025
·
A estadia foi de 7 noites
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
6
Bernardo Sironi
23 de nov. de 2025
·
A estadia foi de 7 noites
Room condition was not great. At arrival, they couldn’t let me in because the door was broken and the maid was locked inside. I was locked inside/outside 3x and had to call for maintenance. I didn’t feel fully safe because I knew that could happen again at anytime. Also, the hair drier was not working, and the shower had low water pressure. The fan button was broken so I couldn’t turn it off/on during 7 days. I also thought that coffee/water service in the breakfast buffet was not good. I had to ask multiple times to get coffee or water. I would suggest the resort to create a coffee and water station so guests can serve themselves. I also had bad experience with room service. I called a few times and nobody would ever pick up the phone. I also ordered once and it didn’t come, they later told me that I had ordered from the other side of the resort (I was at the adults only side) but I had no idea, the number was provided on the app). The staff overall is very friendly and food is good, however, I wasn’t explained anything during check in, and had to figure out things by myself or asking them along the week (i.e where to get pool towels, where breakfast was served, or how to get room service, etc.)
Room condition was not great. At arrival, they couldn’t let me in because the door was broken and the maid was locked inside. I was locked inside/outside 3x and had to call for maintenance. I didn’t feel fully safe because I knew that could happen again at anytime. Also, the hair drier was not working, and the shower had low water pressure. The fan button was broken so I couldn’t turn it off/on during 7 days. I also thought that coffee/water service in the breakfast buffet was not good. I had to ask multiple times to get coffee or water. I would suggest the resort to create a coffee and water station so guests can serve themselves. I also had bad experience with room service. I called a few times and nobody would ever pick up the phone. I also ordered once and it didn’t come, they later told me that I had ordered from the other side of the resort (I was at the adults only side) but I had no idea, the number was provided on the app). The staff overall is very friendly and food is good, however, I wasn’t explained anything during check in, and had to figure out things by myself or asking them along the week (i.e where to get pool towels, where breakfast was served, or how to get room service, etc.)
8
Stacey
22 de out. de 2025
·
A estadia foi de 7 noites
The property is new, clean and well kept. The pool area was never crowded. The service was pretty good except for a waitress at the sports bar. She was not friendly and ignored us. The bartender at the La Planta bar was awesome! Our room was nice. Very comfortable bed. Our mini fridge was never restocked. One big complaint is there was no full length mirror. I love the shower and the storage for our clothes and shoes.
The property is new, clean and well kept. The pool area was never crowded. The service was pretty good except for a waitress at the sports bar. She was not friendly and ignored us. The bartender at the La Planta bar was awesome! Our room was nice. Very comfortable bed. Our mini fridge was never restocked. One big complaint is there was no full length mirror. I love the shower and the storage for our clothes and shoes.
8
noah
9 de set. de 2025
·
A estadia foi de 5 noites
Property was nice and well kept. Staff was well accommodating. Pools were nice. Roof top Sunset Bar pool area was an excellent amenity. Beach area was nice. Plenty of chairs at both the pool and beach areas. If you are looking for a peaceful quiet vacation the adult side is perfect for that. But for us the Adult side was a little too relaxing. It was lacking in engagement of the entertainment staff throughout the day and evening that we are accustom to with our other trips. If you are looking for more entertainment and having daily evening shows, you would be better to stay on the family side.
Property was nice and well kept. Staff was well accommodating. Pools were nice. Roof top Sunset Bar pool area was an excellent amenity. Beach area was nice. Plenty of chairs at both the pool and beach areas. If you are looking for a peaceful quiet vacation the adult side is perfect for that. But for us the Adult side was a little too relaxing. It was lacking in engagement of the entertainment staff throughout the day and evening that we are accustom to with our other trips. If you are looking for more entertainment and having daily evening shows, you would be better to stay on the family side.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Muitos hóspedes destacam a simpatia e a prestatividade dos funcionários e o excelente serviço dos mordomos, mas o atendimento pode ser irregular, com respostas lentas, problemas com reservas, barreiras linguísticas e, ocasionalmente, grosseria ou pressão para venda (por exemplo, ofertas de associação).
Avaliações dos hóspedes relacionadas
8
Maricar
20 de ago. de 2025
·
A estadia foi de 6 noites
This was me and my partner's first all inclusive. Overall it was a pretty good experience. Honestly I would have rated this a five star, but the experience we received on the second day with the Xpand team was appalling. They were trying to sell us some membership that we had no interest in even after saying no. They were so aggressive with selling this membership that I could not forget about it during the rest of the trip. STAY AWAY FROM AUGUST. This man will tear you apart and try to push you into buying this useless membership. From what I've seen, it seems they target young couples. I would stay away from them at all cost. They will try to invite you to a lunch/dinner discussing a "promotion" I repeat, stay away from this. They said it would only be 1 hour and it ended up being 3 hours. What could have been such an amazing experience just left me thinking about this stupid experience the rest of the trip. What felt like genuine kindness from the staff made me feel like it was all a front to try and lure me into buying something. I really wish this was not part of the resort. I really do feel bad for the people that fall into this scam.
This was me and my partner's first all inclusive. Overall it was a pretty good experience. Honestly I would have rated this a five star, but the experience we received on the second day with the Xpand team was appalling. They were trying to sell us some membership that we had no interest in even after saying no. They were so aggressive with selling this membership that I could not forget about it during the rest of the trip. STAY AWAY FROM AUGUST. This man will tear you apart and try to push you into buying this useless membership. From what I've seen, it seems they target young couples. I would stay away from them at all cost. They will try to invite you to a lunch/dinner discussing a "promotion" I repeat, stay away from this. They said it would only be 1 hour and it ended up being 3 hours. What could have been such an amazing experience just left me thinking about this stupid experience the rest of the trip. What felt like genuine kindness from the staff made me feel like it was all a front to try and lure me into buying something. I really wish this was not part of the resort. I really do feel bad for the people that fall into this scam.
6
LORETO
24 de nov. de 2025
·
A estadia foi de 5 noites
The service at the restaurants was too slow. The waiters and waitresses didn't understand english. The bartenders were good.
The service at the restaurants was too slow. The waiters and waitresses didn't understand english. The bartenders were good.
8
Rigoberto
18 de out. de 2025
·
A estadia foi de 4 noites
Me and my husband stayed at this hotel for a week. The hotel is beautiful, clean and the food and drinks are really good. Superior to all the other All inclusive we had stayed not only in DR. The only thing we didn't like is the staff. They are not rude but you have to be constantly asking for service. They can walk by your table and notice you need a drink for example, and they won't take the initiative of offering you something until you ask. Then they will take forever get it. I had to get up and get my own drinks all the time, and I wouldn't mind if i notice they were super busy or were under staff but there were LOTS of waitresses just standing there. They were a few exemptions the guys at the pool bar were amazing, Melvin and
Me and my husband stayed at this hotel for a week. The hotel is beautiful, clean and the food and drinks are really good. Superior to all the other All inclusive we had stayed not only in DR. The only thing we didn't like is the staff. They are not rude but you have to be constantly asking for service. They can walk by your table and notice you need a drink for example, and they won't take the initiative of offering you something until you ask. Then they will take forever get it. I had to get up and get my own drinks all the time, and I wouldn't mind if i notice they were super busy or were under staff but there were LOTS of waitresses just standing there. They were a few exemptions the guys at the pool bar were amazing, Melvin and
6
Jamie
21 de out. de 2025
·
A estadia foi de 3 noites
My butter darlys was fantastic and the guys from pool bar. Elite lounge was helpful the waitstaff had attitudes the only place the air condition worked was in the rooms and elite lounge and the steak house. Hotel in itself is verified but the stay was 4/10
My butter darlys was fantastic and the guys from pool bar. Elite lounge was helpful the waitstaff had attitudes the only place the air condition worked was in the rooms and elite lounge and the steak house. Hotel in itself is verified but the stay was 4/10
6
Trinona
19 de set. de 2025
·
A estadia foi de 3 noites
Check in was horrible. Staff wasn't friendly didn't acknowledge our present. Taken to VIP area only to sit and wait when there were staff at front desk. Food wasn't all that. Room service also sucked. Wasn't any where to eat between 11 am to 12 noon.
Check in was horrible. Staff wasn't friendly didn't acknowledge our present. Taken to VIP area only to sit and wait when there were staff at front desk. Food wasn't all that. Room service also sucked. Wasn't any where to eat between 11 am to 12 noon.
10
Tanya
12 de out. de 2025
·
A estadia foi de 6 noites
The staff was absolutely warm and welcoming. They went out of their way to show their Caribbean hospitality. Julissa from the Elite Lounge was excellent. We didn’t initially get offered the room upgrade. However, Julissa later personally came to our room to offer us an upgrade: a room with a swim-out pool. Unfortunately, we refused the upgrade because our room had a great view of the resort. We had a great time and would recommend this resort to family and friends. We will also be returning soon in the near future. We had an awesome !
The staff was absolutely warm and welcoming. They went out of their way to show their Caribbean hospitality. Julissa from the Elite Lounge was excellent. We didn’t initially get offered the room upgrade. However, Julissa later personally came to our room to offer us an upgrade: a room with a swim-out pool. Unfortunately, we refused the upgrade because our room had a great view of the resort. We had a great time and would recommend this resort to family and friends. We will also be returning soon in the near future. We had an awesome !
6
Todd
6 de nov. de 2025
·
A estadia foi de 7 noites
The room was good, everything work. We struggled with having client towel 4 of 7 days. Our frig was not filled for the same amount of days. The front desk said it was because our housekeeping sign in not out which it was but they would just move it. Also the first two night we came back to very wet rooms, I also this this was purposeful. We figured out that if you don't tip day and night you will get not services. We typically tip large at the end for quality of service. If that is their preference they should have a reference sheet with these type of suggestions.
The room was good, everything work. We struggled with having client towel 4 of 7 days. Our frig was not filled for the same amount of days. The front desk said it was because our housekeeping sign in not out which it was but they would just move it. Also the first two night we came back to very wet rooms, I also this this was purposeful. We figured out that if you don't tip day and night you will get not services. We typically tip large at the end for quality of service. If that is their preference they should have a reference sheet with these type of suggestions.
8
Tammy
15 de nov. de 2025
·
A estadia foi de 14 noites
The staff are super friendly! Always smiling and happy to be of service.
The staff are super friendly! Always smiling and happy to be of service.
10
LaKesha
27 de nov. de 2025
·
A estadia foi de 4 noites
This resort was absolutely beautiful! The service was truly top tier. Every staff member we encountered was so warm, kind, and welcoming. And our butler, Robelin Joseph, was the BEST! He made our trip unforgettable — handling everything from dinner reservations to pool cabanas, plus arranging the sweetest birthday surprises for our two friends. His attention to detail was incredible. I will definitely be back — especially to celebrate my own birthday! Highly recommend this resort for anyone looking for exceptional service and an amazing experience. Kesha R.
This resort was absolutely beautiful! The service was truly top tier. Every staff member we encountered was so warm, kind, and welcoming. And our butler, Robelin Joseph, was the BEST! He made our trip unforgettable — handling everything from dinner reservations to pool cabanas, plus arranging the sweetest birthday surprises for our two friends. His attention to detail was incredible. I will definitely be back — especially to celebrate my own birthday! Highly recommend this resort for anyone looking for exceptional service and an amazing experience. Kesha R.
8
Patricia
26 de nov. de 2025
·
A estadia foi de 4 noites
Our stay at the resort began with a few challenges regarding our initial room accommodations. Fortunately, Cruz from Client Services stepped in and completely changed the experience for us. She was attentive, patient, and incredibly helpful in securing a much better room, which made the rest of our stay far more enjoyable. Cruz also went out of her way to make my birthday extra special. She decorated our room beautifully and surprised me with a cake and champagne — such a thoughtful gesture that meant a lot and truly elevated the celebration. What started off rocky turned into a memorable and relaxing trip thanks to her outstanding service. We’re extremely grateful and would absolutely return.
Our stay at the resort began with a few challenges regarding our initial room accommodations. Fortunately, Cruz from Client Services stepped in and completely changed the experience for us. She was attentive, patient, and incredibly helpful in securing a much better room, which made the rest of our stay far more enjoyable. Cruz also went out of her way to make my birthday extra special. She decorated our room beautifully and surprised me with a cake and champagne — such a thoughtful gesture that meant a lot and truly elevated the celebration. What started off rocky turned into a memorable and relaxing trip thanks to her outstanding service. We’re extremely grateful and would absolutely return.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Convenientemente próximo ao aeroporto e geralmente considerado seguro, com acesso à praia e muitas espreguiçadeiras. O oceano é frequentemente afetado por algas marinhas e água turva com odor ocasional, e o lado exclusivo para adultos é notavelmente mais silencioso do que a área familiar.
Avaliações dos hóspedes relacionadas
8
Iryna
17 de nov. de 2025
·
A estadia foi de 6 noites
Clean room, friendly staff, coffee bar in the lobby, shallow water beach, beach chairs availability
Clean room, friendly staff, coffee bar in the lobby, shallow water beach, beach chairs availability
10
Hannah
7 de ago. de 2025
·
A estadia foi de 7 noites
The resort was beautiful and clean, very large area to explore on both adults only and family side. The resort has many dining options, and my boyfriend and I loved Gourmet restaurant most, the service was quick and the food was delicious. There are cats running around the resort which was a bonus, they were very cute and friendly and we played with them a ton. Housekeeping could’ve been better, but we didn’t make a huge mess and didn’t need much tending to, but it would’ve been nice to have our sheets changed at least once during our stay; we must’ve had to request for it specifically. The beach is gorgeous and lots of loungers and beds to lay on, and lots of space from others. Overall, the stay was amazing, and we would definitely come back to Serenade All Suites and get around to the parts of the resort we hadn’t yet seen. I’d also like to thank Estefani for being very friendly, my boyfriend and I were on the beach looking for seashells and she came up to us and dug in her bag and pulled out a handful of shells we couldn’t find on the beach and gave them to us as a gift. We tipped her for her kindness and it made my day that she was so friendly.
The resort was beautiful and clean, very large area to explore on both adults only and family side. The resort has many dining options, and my boyfriend and I loved Gourmet restaurant most, the service was quick and the food was delicious. There are cats running around the resort which was a bonus, they were very cute and friendly and we played with them a ton. Housekeeping could’ve been better, but we didn’t make a huge mess and didn’t need much tending to, but it would’ve been nice to have our sheets changed at least once during our stay; we must’ve had to request for it specifically. The beach is gorgeous and lots of loungers and beds to lay on, and lots of space from others. Overall, the stay was amazing, and we would definitely come back to Serenade All Suites and get around to the parts of the resort we hadn’t yet seen. I’d also like to thank Estefani for being very friendly, my boyfriend and I were on the beach looking for seashells and she came up to us and dug in her bag and pulled out a handful of shells we couldn’t find on the beach and gave them to us as a gift. We tipped her for her kindness and it made my day that she was so friendly.
10
Michael Gene
24 de set. de 2025
·
A estadia foi de 4 noites
Property and staff were excellent. Dining options were outstanding and easily accessible. Highly recommend Koi restaurant and the steak house. The beach was lovely and well-maintained, but there was a lot of seaweed.
Property and staff were excellent. Dining options were outstanding and easily accessible. Highly recommend Koi restaurant and the steak house. The beach was lovely and well-maintained, but there was a lot of seaweed.
8
Christina Elizabeth
4 de nov. de 2025
·
A estadia foi de 8 noites
The hotel was nice and quiet, room very good size with plenty of storage and kept clean. Not a hotel for entertainment but we wanted relaxation. Food not all that great and restaurants would close on several nights. Found the best food was at the buffet. Close to airport and just the right size hotel - easy to walk around. we had gone last year and liked it enough to go back this year. The only real negative is the beach where the water was quite brown but the resort has no control of the ocean. Good all around hotel
The hotel was nice and quiet, room very good size with plenty of storage and kept clean. Not a hotel for entertainment but we wanted relaxation. Food not all that great and restaurants would close on several nights. Found the best food was at the buffet. Close to airport and just the right size hotel - easy to walk around. we had gone last year and liked it enough to go back this year. The only real negative is the beach where the water was quite brown but the resort has no control of the ocean. Good all around hotel
8
Oscar
31 de out. de 2025
·
A estadia foi de 4 noites
Hotel facilities were beautiful, located only 15 min away from airport. Only bad thing I can say is the service and friendliness of staff is not very good. I would convey a message to staff and that is that smile is free and it can go along way.
Hotel facilities were beautiful, located only 15 min away from airport. Only bad thing I can say is the service and friendliness of staff is not very good. I would convey a message to staff and that is that smile is free and it can go along way.
8
Sanchia
24 de nov. de 2025
·
A estadia foi de 7 noites
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
10
John Laurence
21 de set. de 2025
·
A estadia foi de 6 noites
This is an excellent resort which is fairly new. They are building a large family addition next to the existing with a casino that will add to the entertainment. We stay on the adult side which is very calm in the evenings. Three pools on the adult side definitely give you a choice of noise and activity level. I recommend this resort for a calm relaxing environment, not if you’re looking for a wild party experience. This was our fourth time at this resort, we’ve stayed at other resort’s in the DR as well. Sargasum was controlled well but was on the beach areas adjacent to the resort. Close to the airport and convenient, staff is excellent, very accommodating.
This is an excellent resort which is fairly new. They are building a large family addition next to the existing with a casino that will add to the entertainment. We stay on the adult side which is very calm in the evenings. Three pools on the adult side definitely give you a choice of noise and activity level. I recommend this resort for a calm relaxing environment, not if you’re looking for a wild party experience. This was our fourth time at this resort, we’ve stayed at other resort’s in the DR as well. Sargasum was controlled well but was on the beach areas adjacent to the resort. Close to the airport and convenient, staff is excellent, very accommodating.
10
Richard
15 de jul. de 2025
·
A estadia foi de 7 noites
Resort was very modern. Food was great at the steak house. Resort staff was very accommodating.stayed at the pool the entire week, due to the over abundance of seaweed in the ocean and beach area. But all in all a very nice Resort!
Resort was very modern. Food was great at the steak house. Resort staff was very accommodating.stayed at the pool the entire week, due to the over abundance of seaweed in the ocean and beach area. But all in all a very nice Resort!
8
Ann
31 de ago. de 2025
·
A estadia foi de 7 noites
The seaweed smell when you are on your balcony or outside is horrible, nature though not anything that the resort can control
The seaweed smell when you are on your balcony or outside is horrible, nature though not anything that the resort can control
10
Siraaj
23 de ago. de 2025
·
A estadia foi de 4 noites
I loved this resort !! It was relaxing and the staff was nice! Try the steakhouse !!! Would go back! Only thing is the beach is not nice late August
I loved this resort !! It was relaxing and the staff was nice! Try the steakhouse !!! Would go back! Only thing is the beach is not nice late August
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As opiniões sobre a comida são inconsistentes: os buffets costumam ser avaliados como médios, enquanto o Koi/teppanyaki e a steakhouse recebem avaliações melhores. As reservas podem ser confusas ou limitadas, a comida noturna é escassa, alguns itens acabam e alguns hóspedes relataram doenças ou pratos mornos.
Avaliações dos hóspedes relacionadas
4
Teniola O
1 de nov. de 2025
·
A estadia foi de 5 noites
Food options were terrible & the same everyday. They had many items on the menu that were not available. Room service took 2hours to deliver the food. My advice is to stay at another resort.
Food options were terrible & the same everyday. They had many items on the menu that were not available. Room service took 2hours to deliver the food. My advice is to stay at another resort.
6
ERIK Thomas
15 de nov. de 2025
·
A estadia foi de 7 noites
Was a decent stay for my anniversary had bad diarrhea and stomach issues from either the food or ice brushed teeth with bottled water drank the water at dinner a few times, we stayed 11/7/25 until 11/14/25 we went on 2 excursions the blue lagoon was nice but I had to muscle through the day with bad stomach issues We went on the boogies go carts through the mud it was fun.You can try to watch what you eat but you shouldn’t have to for the price you pay for an all inclusive you should be safe to eat and drink whatever you want during your stay
Was a decent stay for my anniversary had bad diarrhea and stomach issues from either the food or ice brushed teeth with bottled water drank the water at dinner a few times, we stayed 11/7/25 until 11/14/25 we went on 2 excursions the blue lagoon was nice but I had to muscle through the day with bad stomach issues We went on the boogies go carts through the mud it was fun.You can try to watch what you eat but you shouldn’t have to for the price you pay for an all inclusive you should be safe to eat and drink whatever you want during your stay
6
Brittany
18 de set. de 2025
·
A estadia foi de 6 noites
I recently stayed at Serenade All Suites and unfortunately, the experience was disappointing. The biggest issue was the food. Many buffet items seemed undercooked, overcooked, or not properly refrigerated, raising safety concerns. Neither the buffets nor the à la carte restaurants had air conditioning, so dining in 80–90°F heat was uncomfortable. Reservations were frustrating. We were told we didn’t need them for La Palapa at dinner, but we did. Reservations are made through an app, which didn’t work at first and had to be fixed. Drinks were decent but typical watered-down all-inclusive alcohol. Our room was only cleaned and mini-bar restocked when requested. Room service was the best food we had all week. However, the TV only worked if unplugged and plugged back in, and the door to our patio/swim-up pool didn’t lock, which was concerning. Service was inconsistent. Some staff were friendly, but often requests went ignored—for example, asking for a Coke at the buffet and never receiving it. On the positive side, our swim-up pool room was enjoyable, the pools were nice, and the beach was beautiful, though the water had a lot of seaweed (not the resort’s fault). Overall, a few highlights didn’t outweigh the many negatives. I would not stay here again.
I recently stayed at Serenade All Suites and unfortunately, the experience was disappointing. The biggest issue was the food. Many buffet items seemed undercooked, overcooked, or not properly refrigerated, raising safety concerns. Neither the buffets nor the à la carte restaurants had air conditioning, so dining in 80–90°F heat was uncomfortable. Reservations were frustrating. We were told we didn’t need them for La Palapa at dinner, but we did. Reservations are made through an app, which didn’t work at first and had to be fixed. Drinks were decent but typical watered-down all-inclusive alcohol. Our room was only cleaned and mini-bar restocked when requested. Room service was the best food we had all week. However, the TV only worked if unplugged and plugged back in, and the door to our patio/swim-up pool didn’t lock, which was concerning. Service was inconsistent. Some staff were friendly, but often requests went ignored—for example, asking for a Coke at the buffet and never receiving it. On the positive side, our swim-up pool room was enjoyable, the pools were nice, and the beach was beautiful, though the water had a lot of seaweed (not the resort’s fault). Overall, a few highlights didn’t outweigh the many negatives. I would not stay here again.
10
Michael Gene
24 de set. de 2025
·
A estadia foi de 4 noites
Property and staff were excellent. Dining options were outstanding and easily accessible. Highly recommend Koi restaurant and the steak house. The beach was lovely and well-maintained, but there was a lot of seaweed.
Property and staff were excellent. Dining options were outstanding and easily accessible. Highly recommend Koi restaurant and the steak house. The beach was lovely and well-maintained, but there was a lot of seaweed.
8
Tamara
29 de nov. de 2025
·
A estadia foi de 3 noites
I would definitely recommend for a nice relaxing weekend. The staff went above and beyond. The only thing I would say need improvement are the meal options. The habachi in the Japanese restaurant is the only meal I would try again… everything else needs a lot of tweaking.
I would definitely recommend for a nice relaxing weekend. The staff went above and beyond. The only thing I would say need improvement are the meal options. The habachi in the Japanese restaurant is the only meal I would try again… everything else needs a lot of tweaking.
4
william
2 de nov. de 2025
·
A estadia foi de 7 noites
Besides getting food poisoning and being sick two days of the trip and vomiting all the way home to Vancouver, Washington, which was a nightmare. Air conditioning broke in sports bar has been for a while. Every time they come to clean your room you have to ask for towels or just to get them to come clean your room go for breakfast. They don’t come ask you if you want a coffee or a drink because nobody speaks English my room was nice. Air conditioning was great. The grounds were clean just a very boring place so and the beach was not a Caribbean water beauty that you expect.
Besides getting food poisoning and being sick two days of the trip and vomiting all the way home to Vancouver, Washington, which was a nightmare. Air conditioning broke in sports bar has been for a while. Every time they come to clean your room you have to ask for towels or just to get them to come clean your room go for breakfast. They don’t come ask you if you want a coffee or a drink because nobody speaks English my room was nice. Air conditioning was great. The grounds were clean just a very boring place so and the beach was not a Caribbean water beauty that you expect.
8
Brian
28 de nov. de 2025
·
A estadia foi de 6 noites
Dinner at the buffet was not good. Food at Win Sports Bat was terrible too. With that said, the restaurants were very good. Very beneficial if you know some Spanish
Dinner at the buffet was not good. Food at Win Sports Bat was terrible too. With that said, the restaurants were very good. Very beneficial if you know some Spanish
8
Sanchia
24 de nov. de 2025
·
A estadia foi de 7 noites
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
8
Victoria
28 de nov. de 2025
·
A estadia foi de 5 noites
The resort offers very nice and quiet beaches and atmosphere which is what we loved about it. Some people don’t like the quiet aspect of the resort, they have options to go next door to the family side where they can enjoy entertainment nightly. The food is good and the steak house stood out as one of the best meals we have had during the stay. We also loved the Wednesday Dominican food night—tons of delicious food with live music and dance if you’d like to. The not so good part is the staff service: they need more training. It’s not that they don’t speak much English, that didn’t bother us at all, it’s that the servers seemed having a hard time to manage tables. We asked many times to get coffee in the morning, every morning. The room is very nice. Spacious, new, and modern. Overall we had a lovely stay and would definitely recommend to others.
The resort offers very nice and quiet beaches and atmosphere which is what we loved about it. Some people don’t like the quiet aspect of the resort, they have options to go next door to the family side where they can enjoy entertainment nightly. The food is good and the steak house stood out as one of the best meals we have had during the stay. We also loved the Wednesday Dominican food night—tons of delicious food with live music and dance if you’d like to. The not so good part is the staff service: they need more training. It’s not that they don’t speak much English, that didn’t bother us at all, it’s that the servers seemed having a hard time to manage tables. We asked many times to get coffee in the morning, every morning. The room is very nice. Spacious, new, and modern. Overall we had a lovely stay and would definitely recommend to others.
6
Mark
8 de nov. de 2025
·
A estadia foi de 3 noites
Clean environment, great beach, very friendly staff. The $500.00 credit is a list of coupons for a small amount of services most people would never use. For the ones i tried to use, the services don't accept them. No access to food between 11PM and 7AM. And very limited access to reservations at the restaurants, which are reservations only.
Clean environment, great beach, very friendly staff. The $500.00 credit is a list of coupons for a small amount of services most people would never use. For the ones i tried to use, the services don't accept them. No access to food between 11PM and 7AM. And very limited access to reservations at the restaurants, which are reservations only.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Está a considerar este hotel para a sua viagem a Punta Cana?
Quais são normalmente os preços das noites no Serenade All Suites - Adults Only Resort em Punta Cana nos próximos meses?
Nos próximos 60–90 dias, as tarifas das noites no Serenade All Suites - Adults Only Resort em Punta Cana geralmente rondam os US$ 342 para dois hóspedes, variando de US$ 334 a US$ 375 em datas disponíveis.
Qual a melhor altura para visitar o Serenade All Suites - Adults Only Resort se pretender menos multidões?
Março é o mês mais movimentado no Serenade All Suites - Adults Only Resort em Punta Cana, enquanto a procura diminui no início do verão; julho é o mês mais calmo em termos de multidões e com maior disponibilidade. Planeie para menos visitantes em junho e julho se preferir uma estadia mais tranquila.
O que há perto e que tipo de estadia se adequa ao Serenade All Suites - Adults Only Resort em Punta Cana?
Localizado em La Altagracia, o Serenade All Suites - Adults Only Resort em Punta Cana fica a poucos passos da Lagoa Bavaro e da Praia Cabeza de Toro, e perto do Coco Bongo Punta Cana e do Cocotal Golf and Country Club. A propriedade é ideal para estadias focadas na praia e no relaxamento, com uma atmosfera luxuosa e exclusiva para adultos.
Em que mês é que as tarifas são mais baixas no Serenade All Suites - Adults Only Resort?
Setembro é o mês mais barato para ficar no Serenade All Suites - Adults Only Resort em Punta Cana, com uma média de US$ 315 por noite; março é o mês mais caro, a US$ 514. Setembro é o mês mais barato, mesmo que julho seja o mês mais calmo em termos de multidões.
Como é que o preço por noite em Serenade All Suites - Adults Only Resort em Punta Cana se compara com as últimas semanas?
O preço atual no Serenade All Suites - Adults Only Resort em Punta Cana é US$ 262 por noite para dois hóspedes, o que é baixo para este hotel: cerca de 20% abaixo da sua média US$ 322 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 270 e US$ 436.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-20: 289.179576USD
- 2026-09-21: 261.92539090963743USD
- 2026-09-22: 262.0765200673218USD
- 2026-09-23: 259.343588USD
- 2026-09-24: 284.9406403880005USD
- 2026-09-25: 304.93899747576904USD
- 2026-09-26: NO DATA
- 2026-09-27: 261.8389963708801USD
- 2026-09-28: 261.6122763692932USD
- 2026-09-29: 261.8389963708801USD
- 2026-09-30: 263.38292666281126USD
- 2026-10-01: 276.9126371189575USD
- 2026-10-02: 300.65495599999997USD
- 2026-10-03: NO DATA
- 2026-10-04: 288.20428426626586USD
- 2026-10-05: 276.8894538256225USD
- 2026-10-06: 276.4036027378845USD
- 2026-10-07: 271.3720401323852USD
- 2026-10-08: 291.474652USD
- 2026-10-09: 328.94592808557127USD
- 2026-10-10: NO DATA
- 2026-10-11: 320.58327292663574USD
- 2026-10-12: 276.4036027378845USD
- 2026-10-13: 276.3709990428772USD
- 2026-10-14: 291.474652USD
- 2026-10-15: 307.07889949877926USD
- 2026-10-16: 319.015564USD
- 2026-10-17: NO DATA
- 2026-10-18: 286.26299863018795USD
- 2026-10-19: 291.474652USD
- 2026-10-20: 274.261582USD
- 2026-10-21: 273.8835927604065USD
- 2026-10-22: 307.9028519543457USD
- 2026-10-23: 317.2739453532715USD
- 2026-10-24: NO DATA
- 2026-10-25: 316.720488USD
- 2026-10-26: 289.90853648703USD
- 2026-10-27: 275.40912USD
- 2026-10-28: 276.9126371189575USD
- 2026-10-29: 301.80249399999997USD
- 2026-10-30: 297.1308152524414USD
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 346.65264114123534USD
- 2026-11-03: 344.92814731390376USD
- 2026-11-04: 363.769546USD
- 2026-11-05: 404.20499174487304USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 366.35224192169187USD
- 2026-11-10: 363.769546USD
- 2026-11-11: 366.064622USD
- 2026-11-12: 365.8845837658081USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 366.5551832885742USD
- 2026-11-16: 363.769546USD
- 2026-11-17: 370.76585769555663USD
- 2026-11-18: 366.35224192169187USD
- 2026-11-19: 364.05219307025146USD
- 2026-11-20: NO DATA
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, kit de primeiros socorros e iluminação exterior.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Estadia de animais de estimação: 100 USD por animal, por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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