FRii Resort Gili Trawangan

The staff were lovely and very accommodating. Loved the location and breakfast was great. Was disappointed that the bathrooms weren't the cleanest (hair in the drain that wasn't ours) Curtains were torn Photos showed there were televisions in the room, but there weren't any. Would look for alternative accommodation next time.

Very bad experience at Frii Resort Gili. I stayed there for two terrible nights.. 17th-18th aug. The room was in poor condition with torn curtains, blocked drainage, and overall lack of maintenance. Even basic amenities were missing — bath soap, hand soap, and shampoo were all combined in one bottle with no separate options. Cleanliness was below standard, and the property looked very different from the pictures online. Breakfast was terrible — no options for vegetarians and the coffee was the worst I have ever tasted. On top of that, when I complained to the hotel supervisor and reception staff, they were extremely rude and unhelpful. Definitely not worth the money — I would never recommend this resort.”

Although it was our honeymoon, we were placed in a room which was dirty, had no safe, broken and missing furniture, and a leaking toilet. Literally sewerage leaking out onto the bathroom floor. Towels are old, bed linen is old and stained, and they don’t even have pool towels on offer. Staff were friendly. Food was average and drinks at the bar were watered down in front of our eyes… literally water placed into jugs of cocktails instead of alcohol. Beach dining is a lovely location but everything else is just unmaintained.

- Comments based on 2-night stay in Sept.2024. - Per the Hotels.com listing this hotel is conveniently located near the ferry terminal. This is incorrect: the terminal is located on the diagonally opposite side of the island. - My room was quite large but the darkest hotel room in which I have ever stayed. No desk, no safe. - The name of the property is misleading: it does not really have the facilities or 'vibe' of a resort. - Breakfast, served in what appeared to be an adjacent resort, was good. - Staff were friendly, as is the norm for Indonesia.

Dark and toilet is open to sky without ceiling.