Ciala Resort Hotels In Kisumu

Wonderful environment, friendly staff, great menu and healthy options. The concierge lady and the HR were exceptional .. just that check in wait took longer than expected but overall we enjoyed our stay.

breakfast was fresh. The staff were wonderful. The facility was , quiet and soothing a good place for a weekend getaway.

Schöne große sehr gepflegte Anlage mit sehr freundlichem und fleissigem Personal

Beautiful resort, good food, good service. The only problems we had were at check-in and in communications. They couldn't find our reservation, at first, and then they wanted to charge an extra 8000ks per day for our daughter, even though the reservation stated 2 adults and one child. We did end up paying 4000ks per day for an extra bed. Also, the pool closed at 6pm,but someone told us it was okay to swim, then another man told us we couldn't. At dinner, they gave us soft drinks as part of the half board, the first night, then tried to charge us the next night. Communications not always great.

I like everything there.