Mackinac Lodge

It was great to have the water park, the front office they were very friendly and thoughtful.

While I liked being on the ground floor and that each of our rooms had its own front porch, the rooms themselves could use updating. The few outlets there were couldn’t hold a plug. The bathroom needs hooks for towels, wet swimsuits, etc, and a microwave would be useful. We were excited about the indoor pool and water park, however, the water looked green and cloudy, and my grandchildren kept finding hair, and bugs in the water.

Very nice hotel with free admission to the water park next-door walking distance from everything it’s just really great weekend

Inside of the rooms were good. Outside conditions not very good. Pealing paint,moldy carpet,dirty railings.

For Mackinaw City, it was adequate accommodation. Water park was a big hit with the kids, and being able to walk to the ferry was a definite win. Check in folks were very pleasant and professional. There was a massive hole in the shared driveway than had broken metal sticking up 3 or 4 inches above the pavement which could have caused serious tire damage had the water level been high enough to cover it…which it was. We were lucky enough to have seen the ‘drain of death’ before the rain hit.

I stayed in the lodge. The room was in good shape. The bathroom needed an update. A good feature is the water park.

Room wasn’t ready so they gave me a room half cleaned, rained during night whole parking lot was full of water had to walk through it Elton get to vehicle, water was over my shoes

The room looks like it is a camping cabin from 1970. Right down to the hanging light fixtures with cracked shades. Extremely old blue tub and shower with no grip on the bottom. The caulking around everything was molded and cracked. Mold on the bathroom ceiling, probably due to no bathroom fan. Every outlet was so loose, you can't plug anything in, the plugs fall out. The hair dryer has literally never been cleaned and had no air flow. I tried to clean it and the dust was rusted into the grate and won't come off, and smells like it's on fire. We had only 1 washcloth in our room when we arrived, and no one answered when we called so we had to walk across the parking lot in the rain to get some. Parking lot had a huge lake in the middle of it. You can hear EVERYTHING in your neighbor's room. And smell the pot they are smoking on their little porch... because you have to open the bathroom window to get any air to clear the moisture in the bathroom. One thing that was good was that the beds were comfortable and clean. Oh... and had a fridge but no microwave, so that was odd.

We stayed 2 nights and I couldn't wait to leave! Room was dated, old, and filthy dirty. Cobwebs lined the ceiling and door frames. There was an pungent smell in the room reminiscent of cat urine. The room was incredibly damp during the entire stay. On the first morning the water was turned off with no notice - just lost all water during my daughter's bath. Told by management that the water was turned off for a quick repair and when it came back on the water was yellow. I hoped the access to the water park would provide some redemption for our stay. Unfortunately the pool area was full of mold/algae on the windows, ceiling and floors with zero ventilation. After 30 min in the pool area my eyes were burning from the chemicals. Just prior to our departure the last morning, I noticed I was itching and identified multiple red bite marks along my lower back. I was so disappointed and angry with the entire experience - the idea of bed bugs sealed the deal!

Definitely needs updating in the back lodge where we stayed. Stairwell going up to the second level is solid until you get up there. The railing isn’t safe.

This hotel is garbage. I stay at a lot of hotels for work and this is by far the worst hotel I’ve ever stayed in. Dirty, unkempt, and the owners obviously don’t care because there are the same reviews from 2 years ago and nothing has changed. Do NOT stay here.

Dirty, damp carpet very outdated

Good location, comfortable bed. No breakfast, dirty room.

Was very dirty, layers of dust behind nightstand when plugging something in. Mold in bathtub around safety bars and around floor near tub. No towels or washcloths in room. Tv did not work in 1st room, so had to be moved.

The room looks like it is a camping cabin from 1970. Right down to the hanging light fixtures with cracked shades. Extremely old blue tub and shower with no grip on the bottom. The caulking around everything was molded and cracked. Mold on the bathroom ceiling, probably due to no bathroom fan. Every outlet was so loose, you can't plug anything in, the plugs fall out. The hair dryer has literally never been cleaned and had no air flow. I tried to clean it and the dust was rusted into the grate and won't come off, and smells like it's on fire. We had only 1 washcloth in our room when we arrived, and no one answered when we called so we had to walk across the parking lot in the rain to get some. Parking lot had a huge lake in the middle of it. You can hear EVERYTHING in your neighbor's room. And smell the pot they are smoking on their little porch... because you have to open the bathroom window to get any air to clear the moisture in the bathroom. One thing that was good was that the beds were comfortable and clean. Oh... and had a fridge but no microwave, so that was odd.

We stayed 2 nights and I couldn't wait to leave! Room was dated, old, and filthy dirty. Cobwebs lined the ceiling and door frames. There was an pungent smell in the room reminiscent of cat urine. The room was incredibly damp during the entire stay. On the first morning the water was turned off with no notice - just lost all water during my daughter's bath. Told by management that the water was turned off for a quick repair and when it came back on the water was yellow. I hoped the access to the water park would provide some redemption for our stay. Unfortunately the pool area was full of mold/algae on the windows, ceiling and floors with zero ventilation. After 30 min in the pool area my eyes were burning from the chemicals. Just prior to our departure the last morning, I noticed I was itching and identified multiple red bite marks along my lower back. I was so disappointed and angry with the entire experience - the idea of bed bugs sealed the deal!

We enjoyed our stay in Mackinac city, but would not stay here again. Room had a musty/dirty smell and there was no fan in the bathroom. The whole time, the room felt moist. Looked as if mold was growing in the bathroom from no ventilation as well.

This place is functional, at best. The rooms are out dated and dog eared. Our room was not as clean as it should have been with dust thick in the air conditioning vents and a past guests hair in the bathroom corner. Even in the lodge portion, there is no housekeeping apparently. And only one very small trash can for the entire room. It benefits from a great location, but it's a shame that this facility is sub par.

the rooms were old and dirty

There was only one very small trash can (about 1 gallon). There were 3 of us in a room with two double beds. However, we were only given 2 bath towels and 2 wash cloths and no hand towel. The front desk did give us another bath towel and wash cloth when we asked. 3 of the 4 light bulbs above the sink were burnt out making a very dim area to get ready in the morning. There was no maid service so the too small trash can was not emptied and no clean towels left. We were given more towels and wash cloths when we asked.

Bed was broken, box spring was crushed underneath, bathroom was extremely dated room was musty and old, no vending machines were in working order

While I liked being on the ground floor and that each of our rooms had its own front porch, the rooms themselves could use updating. The few outlets there were couldn’t hold a plug. The bathroom needs hooks for towels, wet swimsuits, etc, and a microwave would be useful. We were excited about the indoor pool and water park, however, the water looked green and cloudy, and my grandchildren kept finding hair, and bugs in the water.

Lodge rooms need renovation. Bathroom smell of mildew/mold. The beds cratered &need replaced, but neither of us found them so poor we could not sleep. The room was large and clean, but overall a bit lacking. We enjoyed the location and the lodge feel.

My husband and I stayed in a room at the lodge and were pleasantly surprised by the cozy cabin decor. The warmth and charm of the room gave our vacation a true getaway feeling.

Dated

The room looks like it is a camping cabin from 1970. Right down to the hanging light fixtures with cracked shades. Extremely old blue tub and shower with no grip on the bottom. The caulking around everything was molded and cracked. Mold on the bathroom ceiling, probably due to no bathroom fan. Every outlet was so loose, you can't plug anything in, the plugs fall out. The hair dryer has literally never been cleaned and had no air flow. I tried to clean it and the dust was rusted into the grate and won't come off, and smells like it's on fire. We had only 1 washcloth in our room when we arrived, and no one answered when we called so we had to walk across the parking lot in the rain to get some. Parking lot had a huge lake in the middle of it. You can hear EVERYTHING in your neighbor's room. And smell the pot they are smoking on their little porch... because you have to open the bathroom window to get any air to clear the moisture in the bathroom. One thing that was good was that the beds were comfortable and clean. Oh... and had a fridge but no microwave, so that was odd.

Clean and conveniently located. Walls are a wee thin and the wireless is spotty, but overall an okay place to stay.

The rooms were cute and rustic. There were a few maintenance issues that I felt the cleaning crew should have noticed so I just dealt with since it was just me and my boys. The main room light didn't work. It kept flickering. The hot water in the tub didn't shut off. It kept running. (not dripping, running) the knob was stripped. So housekeeping should have noticed had they cleaned the shower. Otherwise, the room was what I expected for the price I paid. It was very comfortable and rustic.

Quiet and slept well. A little outdated, but overall clean and a nice place to sleep. Beach access across the street was dirty and not really somewhere we wanted to swim and relax. There was no microwave in the room which made it hard to reheat our leftovers. Overall a nice place and it was cheap. I would stay here again. Also loved that they allowed our dog. And other dogs on the property. We are a dog loving family.

Decent place for the money for a one night stay. No wifi available and when I called the front desk about it (twice) they could not help with figuring out the wifi. I have the latest iPhone, open wifi was not popping up. Only password protected was popping up and there’s no password available at this motel. Also no elevators so choose first floor if you don’t want to lug your suitcase up a flight of stairs.

It was great to have the water park, the front office they were very friendly and thoughtful.

Arrived for check in only to be told that my reservation wasn't available. I was escorted to a MOTEL that was far less than acceptable as compared to the rooms I had originally reserved. Filthy, loud, no amenities, not even a tv remote, mold on the wall, shower tiles falling out during use, etc. Absolutely unacceptable. Manager from my original hotel that I expected to stay with arrived late at night and demanded that I sign a contract agreeing to the change in facilities. Under duress I had to sign lest my entire family be kicked out and nowhere to go. BBB complaint to come...

For Mackinaw City, it was adequate accommodation. Water park was a big hit with the kids, and being able to walk to the ferry was a definite win. Check in folks were very pleasant and professional. There was a massive hole in the shared driveway than had broken metal sticking up 3 or 4 inches above the pavement which could have caused serious tire damage had the water level been high enough to cover it…which it was. We were lucky enough to have seen the ‘drain of death’ before the rain hit.

Check in staff was awesome and helpful! Got a first floor room which we appreciated!

This property is a SCAM! Do NOT book here. I booked here 8 months in advanced, paid in full, and then was called 1.5 hours before checking in that they did not have a room for my family over Labor Day weekend (we had already traveled 4.5 hours to this hotel). They said one of their other properties (Thunderbird Inn) had room but only 1 king bed (for 3 people). When we went to check in, they switched us again to another hotel (at least with 2 beds) but definitely a huge downgrade - Starlite Budget Inn. Not the same quality or even a discount but it was either this or cancel and try to find a reasonably price room over Labor Day weekend! Then at 10 pm that night (we were staying two nights), the hotel manager/staff came to our room and told us we had to sign a form saying “we acknowledge that the hotel we originally booked was open for business but we choose to stay at the Starlite.” Heck no we did not “choose”! When we said the form was incorrect the staff said either sign the form or leave immediately! Again it was 10 pm at night, our child was already in bed! We ended up amending the form to tell the reality of the situation, initialed it, and signed the modified form. Be aware this hotel is part of 20ish hotels in the Mackinaw area that has done this many times before. They were even fined in the past by the Michigan attorney general. We also wrote up a complaint to the attorney general. Expedia should not be working with this property. I would NEVER stay here again.

Convince to walkable places, but had a few issue which they fixed asap..one rooms bathroom wasn't clean tub wise, refrigerator didn't work. Second rooms trim around outside door was coming off but like I said they were on top of all of it.

I didn't stay at the Mackinac Lodge! They over booked and bumped me to another location (the rundown Starlite Budget Inn). This location was a step above a cardboard box: dated, smelly, dirty. I reserved this room in January. No reason, no excuse, no care from the staff. I booked a room with TWO BEDS, AND GOT A ROOM WITH ONE BED. It was farther away to downtown, restaurants, etc. I was given coupons to restaurants, but the first two restaurants we went to were closed. Even the coupons are outdated! I had to drive to where the maid was to get the key to our room! This place was so outdated it had an actual key, not a card to enter the room. I had to go to the store to get cleaning supplies because this place stunk to badly, sleeping there was going to be a challenge. The air conditioner was not working well since it was from the 1980s. All the writing had been worn off, so it took a bit of trial and error to get it blowing out cold air. It took a few hours to get the room cooled down comfortable enough to sleep. I don't understand why I was bumped to a different location and not the person who booked after me. This was a busy Holiday weekend in a tourist town. My options were very limited on staying anywhere else. So, I accepted the room offered at the budget motel. I am livid. This was a horrible experience. I planned several months in advance so as to not have this kind of problem. Is it the fault of the motel? Travelocity? So much more could be said. So, so disappointing.

The front office staff was very courteous and informative. She didn’t hesitate with checking me in and providing lots of options for food for dinner.

Our room was on the first floor which has a small deck for us to sit on and enjoy being outside. The staff was very accommodating.

The staff is always accommodating and allows us to check in early year after year. The rooms are in excellent quality. They are very informative at the front desk about events, tours, shuttles, ferries. Always a pleasure to stay there.

Great Place many shops ferries and restaurants in walking distance. Ferries also dog friendly. Go up to Saulte St Marie checkout Soo Locks. There’s Security check when entering. No Animals however, Free to enter. Parking meters use app or quarters, constant policing for expired meters

The check in staff was very nice, however the name of the hotel is not displayed, and it was difficult to find. I feel like the hotel could have been a bit cleaner. The carpet felt dirty and sticky. The shower head is at chest level and it made it tricky to shower. The coffee maker was missing a piece so we couldn’t use it. Needless to say, I definitely won’t be staying again.

For Mackinaw City, it was adequate accommodation. Water park was a big hit with the kids, and being able to walk to the ferry was a definite win. Check in folks were very pleasant and professional. There was a massive hole in the shared driveway than had broken metal sticking up 3 or 4 inches above the pavement which could have caused serious tire damage had the water level been high enough to cover it…which it was. We were lucky enough to have seen the ‘drain of death’ before the rain hit.

The name of the hotel on Expedia vs what is on their sign are two different names. The placement of this whole hotel is an absolute joke. I circled the building a few times as it was very confusing at first to even find where the front entrance was. Upon entering, the front lobby had dead bugs all in the windows and floor corners. Doesn’t look like anyone cleans. The property had trash all over, and the mini fridge to our room was warm as it was not plugged in. It’s very annoying to not have something cool to put food and drinks in upon arriving. Very disappointed with this stay.

It was close to the tourist shops and restaurants

Location location location

Convince to walkable places, but had a few issue which they fixed asap..one rooms bathroom wasn't clean tub wise, refrigerator didn't work. Second rooms trim around outside door was coming off but like I said they were on top of all of it.

Clean and conveniently located. Walls are a wee thin and the wireless is spotty, but overall an okay place to stay.

It was very quiet. I slept well. Close walk to the Starline Ferry. Its across the street. Easy bike ride to town.

Liked the location and lodge interior.

Great Place many shops ferries and restaurants in walking distance. Ferries also dog friendly. Go up to Saulte St Marie checkout Soo Locks. There’s Security check when entering. No Animals however, Free to enter. Parking meters use app or quarters, constant policing for expired meters

Good location, comfortable bed. No breakfast, dirty room.

It was close to the tourist shops and restaurants

The front office staff was very courteous and informative. She didn’t hesitate with checking me in and providing lots of options for food for dinner.