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Hacienda Don Luis

From

68 USD

a notte

Hacienda Don Luis - Image 1

Hacienda Don Luis - Image 2

Hacienda Don Luis - Image 3

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Hacienda Don Luis - Image 5

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From

68 USD

a notte

Informazioni su questa struttura

Enjoy an outdoor pool and garden at this hotel, just minutes from Rosarito Beach and Rosarito Theatre.

Piscina
TV
Ascensore
Lavanderia a secco
Servizio di pulizia
Giardino

Posizione

Blvd. Benito Juárez 272, Predios Urbanos, 22710 Rosarito, B.C., Mexico, Predios Urbanos, Playas de Rosarito, Rosarito, Bassa California, Messico

Altre informazioni sulla posizione

Opzioni camera

6

Camera Classic

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

237 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

9

Doppia Classic

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

301 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su Hacienda Don Luis

6.2

Piacevole

Sulla base di 1268 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

In coppia

46%

Famiglia

53%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Nelle recensioni più recenti, i viaggiatori descrivono Hacienda Rosarito come fatiscente, con seri problemi di pulizia, frequenti guasti alla manutenzione (mancanza di acqua calda, infissi rotti, aria condizionata, TV e Wi‑Fi non funzionanti), foto/nomi ingannevoli e un servizio incoerente al check-in, per i rimborsi e in camera.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

Nelle recensioni più recenti, i viaggiatori descrivono Hacienda Rosarito come fatiscente, con seri problemi di pulizia, frequenti guasti alla manutenzione (mancanza di acqua calda, infissi rotti, aria condizionata, TV e Wi‑Fi non funzionanti), foto/nomi ingannevoli e un servizio incoerente al check-in, per i rimborsi e in camera.

Molti menzionano anche rumore proveniente dalla strada o da altri ospiti, odori sgradevoli e presenza di parassiti. Alcuni aspetti positivi includono soggiorni tranquilli per alcuni, camere spaziose in casi isolati e menzioni di una piscina riscaldata, sebbene il feedback sulla piscina e sulla vasca idromassaggio sia contrastante. Aspettatevi un soggiorno imprevedibile e spartano, in cui i servizi di base potrebbero non essere affidabili.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Il feedback sulla piscina/vasca idromassaggio è contrastante: un ospite ha trovato la piscina molto piccola e la vasca idromassaggio fredda, un altro ha fatto riferimento a una piscina riscaldata e un altro ha detto che non c'era piscina come da foto. Nessun altro servizio è stato menzionato in modo costante.

Recensioni degli ospiti correlate

2

Cenia

11 ago 2024

·

Soggiorno di 2 notti

If I can give it negative starts I would super small room dirty and the whole room smelled like sewage horrible smell! FALSE Advertisement no pool as shown in the pictures

If I can give it negative starts I would super small room dirty and the whole room smelled like sewage horrible smell! FALSE Advertisement no pool as shown in the pictures

10

Victor

10 ott 2024

·

Soggiorno di 1 notte

Muy amplio al igual que el estacionamiento

Muy amplio al igual que el estacionamiento

10

YAZMIN

29 lug 2024

·

Soggiorno di 2 notti

Solo climatizar la alberca. Todo lo demás muy bien

Solo climatizar la alberca. Todo lo demás muy bien

10

Zitlali

26 apr 2024

·

Soggiorno di 1 notte

Bonito y tranquilo hotel con linda vista y alberca climatizada

Bonito y tranquilo hotel con linda vista y alberca climatizada

2

Michael

29 lug 2024

·

Soggiorno di 1 notte

Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.

Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.

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Pulizia

Molte recensioni segnalano camere e bagni sporchi, muffa, cattivi odori, biancheria macchiata o con peli e presenza di parassiti. Le pulizie durante il soggiorno erano spesso saltate oppure mancavano forniture come asciugamani e carta igienica.

Recensioni degli ospiti correlate

2

Jacqueline

13 set 2024

·

Soggiorno di 1 notte

Really dirty It seems like nothing was wash just cleaned on top and refilled the towels

Really dirty It seems like nothing was wash just cleaned on top and refilled the towels

2

Roberto

20 ott 2024

·

Soggiorno di 1 notte

Dirty not clean very old and it smell

Dirty not clean very old and it smell

2

Maria

7 lug 2024

·

Soggiorno di 3 notti

The hole bathroom was so dirty, the toilet seat and the shower door are broken We stayed 3 nights and they did not clean the room not even did the bed nor changed the sheets

The hole bathroom was so dirty, the toilet seat and the shower door are broken We stayed 3 nights and they did not clean the room not even did the bed nor changed the sheets

8

David

17 lug 2024

·

Soggiorno di 1 notte

The room had a mold smell. Bed sheets were dirty. Restroom tiles were missing or broken.

The room had a mold smell. Bed sheets were dirty. Restroom tiles were missing or broken.

2

Ines

18 lug 2024

·

Soggiorno di 1 notte

Didn't like any thing, was dirty, toilet sit broken, no window screen so was full of mosquitoes , big dead cucarach in the bathroom, carpet so dirty that we have to ware shoes all the time

Didn't like any thing, was dirty, toilet sit broken, no window screen so was full of mosquitoes , big dead cucarach in the bathroom, carpet so dirty that we have to ware shoes all the time

2

Emma

14 ago 2024

·

Soggiorno di 4 notti

DO NOT BOOK HERE!!! The room was NOTHING like the pictures. We found hairs on the floors, towels, pillowcases, we had no AC or even a swamp in there , the bed was nothing as it was advertised on expedia (yes i read every single thing on there) countertops were dirty, i bought disinfectant in a store nearby and on the first wipe SO much dirt came out . I opened a drawer and there was an empty juice bottle in there. Laying on the bed made us itchy. A broken window was covered by a large mirror. Tvs did not turn on or work with WIFI. Mold everywhere, toilet papers looked as if they fell in water then left to dry. f you are thinking of just booking and thugging it out i recommend you NOTto. Very uncomfortably stay.I very politely went up to the office lady and told her that the room was nothing as advertised and sadly she couldnt do much. She and the cleaning crew were the sweetest. She explained to me that its not the first time customers come up and complain and she told me that its not her in control of the pictures being put up. DO NOT BOOK HERE!!!

DO NOT BOOK HERE!!! The room was NOTHING like the pictures. We found hairs on the floors, towels, pillowcases, we had no AC or even a swamp in there , the bed was nothing as it was advertised on expedia (yes i read every single thing on there) countertops were dirty, i bought disinfectant in a store nearby and on the first wipe SO much dirt came out . I opened a drawer and there was an empty juice bottle in there. Laying on the bed made us itchy. A broken window was covered by a large mirror. Tvs did not turn on or work with WIFI. Mold everywhere, toilet papers looked as if they fell in water then left to dry. f you are thinking of just booking and thugging it out i recommend you NOTto. Very uncomfortably stay.I very politely went up to the office lady and told her that the room was nothing as advertised and sadly she couldnt do much. She and the cleaning crew were the sweetest. She explained to me that its not the first time customers come up and complain and she told me that its not her in control of the pictures being put up. DO NOT BOOK HERE!!!

2

Richard

1 ago 2024

·

Soggiorno di 1 notte

Hotel was beat up and dirty. Gross

Hotel was beat up and dirty. Gross

4

Amado

7 mag 2025

·

Soggiorno di 1 notte

La cama parecia se partiria a la mitad, medio dormimos y nos levantamos con dolor de espalda, la regadera y baño todo el tiempo al abrir la puerta olia a drenaje, llaves de la regadera con hongos, regadera tenia la barra de jabon usada del huesped anterior

La cama parecia se partiria a la mitad, medio dormimos y nos levantamos con dolor de espalda, la regadera y baño todo el tiempo al abrir la puerta olia a drenaje, llaves de la regadera con hongos, regadera tenia la barra de jabon usada del huesped anterior

2

Edwin

9 ago 2024

·

Soggiorno di 1 notte

Sabanas sucias, falta de limpieza

Sabanas sucias, falta de limpieza

2

Josue

16 giu 2024

·

Soggiorno di 1 notte

Baños sucios camas con animalitos sábanas manchadas cabellos sueltos por todo el cuarto

Baños sucios camas con animalitos sábanas manchadas cabellos sueltos por todo el cuarto

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Camere

Le camere sono datate e scarsamente mantenute, con frequenti segnalazioni di infissi rotti, aria condizionata/TV non funzionanti, Wi‑Fi inaffidabile o non disponibile e assenza di acqua calda. Il rumore proveniente dalla strada o da altri ospiti è comune, anche se alcuni hanno notato camere spaziose.

Recensioni degli ospiti correlate

6

Salvador

16 set 2024

·

Soggiorno di 1 notte

Too much noise on the outside sorroundings

Too much noise on the outside sorroundings

2

Monica

8 lug 2024

·

Soggiorno di 3 notti

The room had broken furniture. Dirty mattress on bith bed.the TV disnt work and the AC didnt work. It was bad.

The room had broken furniture. Dirty mattress on bith bed.the TV disnt work and the AC didnt work. It was bad.

4

Martin

29 apr 2025

·

Soggiorno di 1 notte

Room very old , and not was shown on the advertisement pics at all

Room very old , and not was shown on the advertisement pics at all

2

Cristina

8 set 2024

·

Soggiorno di 2 notti

Nothing like the pictures. Crackes on wall. Ceiling not complete.

Nothing like the pictures. Crackes on wall. Ceiling not complete.

2

Gregg

20 mag 2024

·

Soggiorno di 1 notte

No AC. Only two towels. Uncomfortable bed. TV didn't work. Never again

No AC. Only two towels. Uncomfortable bed. TV didn't work. Never again

2

Iris

29 dic 2024

·

Soggiorno di 1 notte

When we got there, no WiFi was available, no toilet paper on site or towels. We couldn’t turn the tv on as we were given two controls even tho we kept pressing the on and off button. Will not be staying here again m.

When we got there, no WiFi was available, no toilet paper on site or towels. We couldn’t turn the tv on as we were given two controls even tho we kept pressing the on and off button. Will not be staying here again m.

4

Sandra

28 apr 2025

·

Soggiorno di 1 notte

No hot water

No hot water

4

Coraima

14 set 2024

·

Soggiorno di 3 notti

The room is very spacious but the toilet is not very uncomfortable to sit on the toilet and it has a small water leak It doesn't get the WIFI signal well

The room is very spacious but the toilet is not very uncomfortable to sit on the toilet and it has a small water leak It doesn't get the WIFI signal well

6

Frank

1 apr 2024

·

Soggiorno di 2 notti

No hot water for showers.

No hot water for showers.

2

Michael

29 lug 2024

·

Soggiorno di 1 notte

Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.

Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.

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Servizio

Il servizio è incoerente, con numerose segnalazioni di personale della reception scortese o poco disponibile, overbooking o cancellazioni di prenotazioni, pagamento solo in contanti o problemi di prezzo e difficoltà a ottenere rimborsi; alcuni membri del personale sono stati descritti come gentili. Il check-in/out e i cambi di camera si sono spesso rivelati frustranti.

Recensioni degli ospiti correlate

4

Katia

6 apr 2025

·

Soggiorno di 1 notte

Esta muy tranquilo pero no hay tuallas en los cuartos y el servicio de recepción es pesimo la empleada te habla muy groseramente

Esta muy tranquilo pero no hay tuallas en los cuartos y el servicio de recepción es pesimo la empleada te habla muy groseramente

2

Jessie

30 lug 2024

·

Soggiorno di 2 notti

Booked our room in advance and since the systems went down, they over booked and gave our rooms away even after we came in early before check in to confirm our rooms. The girl at the front desk was no help at all and just had an attitude the whole time. She was rude and unprofessional. After a bunch of arguing we ended up getting different rooms which look absolutely nothing like what you see in the pictures. Room was not very clean, we had to wear shoes in the hotel room cause of how dirty and dusty the floors were. The water was cold to shower.

Booked our room in advance and since the systems went down, they over booked and gave our rooms away even after we came in early before check in to confirm our rooms. The girl at the front desk was no help at all and just had an attitude the whole time. She was rude and unprofessional. After a bunch of arguing we ended up getting different rooms which look absolutely nothing like what you see in the pictures. Room was not very clean, we had to wear shoes in the hotel room cause of how dirty and dusty the floors were. The water was cold to shower.

4

Denise Ivon Iracheta

26 ago 2024

·

Soggiorno di 2 notti

Esta registrado como motel no como hotel, no encontrábamos el lugar por qué el nombre que tiene es otro, no dan servicio de habitación, la estadía fue por dos días y no limpiaron.

Esta registrado como motel no como hotel, no encontrábamos el lugar por qué el nombre que tiene es otro, no dan servicio de habitación, la estadía fue por dos días y no limpiaron.

2

Domingo

25 giu 2024

·

Soggiorno di 1 notte

I reserved a room at the Hacienda Corteza hotel using Hotel. Com online. The reservation said that check in was from 3pm -anytime no time limit was given as far as the latest I could show up for checkin. I attempted to check in around 10pm when at the desk/receptionist I was told that they canceled my reservation because at 6pm was the deadline to show up and according to them they sent me an email saying they had canceled my reservation. I did not see an email nor did I see on the itinerary that you need to check in by 6pm. This hotel used to have a different name because I stayed there before, but its now under a different management and name which probably tells me that customer service is horrible not respecting your reservation and the room was most likely rented to another customer at a much higher price because as we know money talks in some places. I share this so that you can hopefully be on the alert for hotels that won't respect your reservation. I definitely learned my lesson here. I got charged for the room and was also informed that I was not getting a refund. I don't wish this on no one please be very alert and do your homework with places like this.

I reserved a room at the Hacienda Corteza hotel using Hotel. Com online. The reservation said that check in was from 3pm -anytime no time limit was given as far as the latest I could show up for checkin. I attempted to check in around 10pm when at the desk/receptionist I was told that they canceled my reservation because at 6pm was the deadline to show up and according to them they sent me an email saying they had canceled my reservation. I did not see an email nor did I see on the itinerary that you need to check in by 6pm. This hotel used to have a different name because I stayed there before, but its now under a different management and name which probably tells me that customer service is horrible not respecting your reservation and the room was most likely rented to another customer at a much higher price because as we know money talks in some places. I share this so that you can hopefully be on the alert for hotels that won't respect your reservation. I definitely learned my lesson here. I got charged for the room and was also informed that I was not getting a refund. I don't wish this on no one please be very alert and do your homework with places like this.

6

Fidelina

5 lug 2024

·

Soggiorno di 1 notte

Los empleados hacen más de lo que pueden por atenderte.

Los empleados hacen más de lo que pueden por atenderte.

8

Blanca

7 apr 2024

·

Soggiorno di 1 notte

Just the front desk girl need to be more friendly

Just the front desk girl need to be more friendly

2

Emma

14 ago 2024

·

Soggiorno di 4 notti

DO NOT BOOK HERE!!! The room was NOTHING like the pictures. We found hairs on the floors, towels, pillowcases, we had no AC or even a swamp in there , the bed was nothing as it was advertised on expedia (yes i read every single thing on there) countertops were dirty, i bought disinfectant in a store nearby and on the first wipe SO much dirt came out . I opened a drawer and there was an empty juice bottle in there. Laying on the bed made us itchy. A broken window was covered by a large mirror. Tvs did not turn on or work with WIFI. Mold everywhere, toilet papers looked as if they fell in water then left to dry. f you are thinking of just booking and thugging it out i recommend you NOTto. Very uncomfortably stay.I very politely went up to the office lady and told her that the room was nothing as advertised and sadly she couldnt do much. She and the cleaning crew were the sweetest. She explained to me that its not the first time customers come up and complain and she told me that its not her in control of the pictures being put up. DO NOT BOOK HERE!!!

DO NOT BOOK HERE!!! The room was NOTHING like the pictures. We found hairs on the floors, towels, pillowcases, we had no AC or even a swamp in there , the bed was nothing as it was advertised on expedia (yes i read every single thing on there) countertops were dirty, i bought disinfectant in a store nearby and on the first wipe SO much dirt came out . I opened a drawer and there was an empty juice bottle in there. Laying on the bed made us itchy. A broken window was covered by a large mirror. Tvs did not turn on or work with WIFI. Mold everywhere, toilet papers looked as if they fell in water then left to dry. f you are thinking of just booking and thugging it out i recommend you NOTto. Very uncomfortably stay.I very politely went up to the office lady and told her that the room was nothing as advertised and sadly she couldnt do much. She and the cleaning crew were the sweetest. She explained to me that its not the first time customers come up and complain and she told me that its not her in control of the pictures being put up. DO NOT BOOK HERE!!!

2

yanira

1 lug 2024

·

Soggiorno di 2 notti

We checked in and the room that they gave us was dirty. The beds had hairs and we asked the cleaning lady if she could give us clean sheets and she said NO because they didn’t have any. We went to the front desk and they moved us to another room. The second room was dirty as well. The sheets had stains and the pillows were dirty. I decided not to stay there and asked for a refund. We drove to Ensenada instead and stayed at another hotel. I have pictures and I will be adding them.

We checked in and the room that they gave us was dirty. The beds had hairs and we asked the cleaning lady if she could give us clean sheets and she said NO because they didn’t have any. We went to the front desk and they moved us to another room. The second room was dirty as well. The sheets had stains and the pillows were dirty. I decided not to stay there and asked for a refund. We drove to Ensenada instead and stayed at another hotel. I have pictures and I will be adding them.

8

Andres

25 lug 2024

·

Soggiorno di 1 notte

De los dos dias que estuve hospedado no hicieron la limpieza a la habitación y la muchacha que estaba en recepción tiene una mala atención para atender al cliente .

De los dos dias que estuve hospedado no hicieron la limpieza a la habitación y la muchacha que estaba en recepción tiene una mala atención para atender al cliente .

2

Guadalupe

27 ott 2024

·

Soggiorno di 1 notte

El hotel no enseña número de teléfono para marcarles,y también el nombre del hotel no es el mismo el cual uno reserva por la página de expedía ,no aceptan tarjetas de crédito o de banco solo efectivo y no respetaron el tipo de cambio y pago en dólares el cual se había fijado ala hora de la reservación pésimo servicio y la gente que llegó antes de nosotros se quejó de que el baño estaba tapado ala hora de hacer el check in y a nosotros no nos quisieron respetar la reservación que porque no estaban aceptando ningún tipo de pago por medio de tarjetas y se le proporcionó dinero en efectivo en dólares y no lo quisieron aceptar porque la tarifa IVA a ser más de lo que me habían dicho por expedía dimos muchas vueltas para encontrar el hotel pero el nombre es otro al que se nos proporcionó por medio del email de la reservación y nunca se nos proporcionó número de teléfono para marcarle y saber donde era exactamente ni por expedía se nos proporcionó el número de teléfono del hotel ni tampoco buscándolo en google ya que el hotel no existe y el real nombre es otro : hacienda de Don Luis y nosotros reservamos en : Hacienda Corteza y tenemos email que lo confirma. Pésimo servicio yo no se como expedía ofrece ese tipo de hoteles con pésima atención al cliente y muy mal estado y el staff.

El hotel no enseña número de teléfono para marcarles,y también el nombre del hotel no es el mismo el cual uno reserva por la página de expedía ,no aceptan tarjetas de crédito o de banco solo efectivo y no respetaron el tipo de cambio y pago en dólares el cual se había fijado ala hora de la reservación pésimo servicio y la gente que llegó antes de nosotros se quejó de que el baño estaba tapado ala hora de hacer el check in y a nosotros no nos quisieron respetar la reservación que porque no estaban aceptando ningún tipo de pago por medio de tarjetas y se le proporcionó dinero en efectivo en dólares y no lo quisieron aceptar porque la tarifa IVA a ser más de lo que me habían dicho por expedía dimos muchas vueltas para encontrar el hotel pero el nombre es otro al que se nos proporcionó por medio del email de la reservación y nunca se nos proporcionó número de teléfono para marcarle y saber donde era exactamente ni por expedía se nos proporcionó el número de teléfono del hotel ni tampoco buscándolo en google ya que el hotel no existe y el real nombre es otro : hacienda de Don Luis y nosotros reservamos en : Hacienda Corteza y tenemos email que lo confirma. Pésimo servicio yo no se como expedía ofrece ese tipo de hoteles con pésima atención al cliente y muy mal estado y el staff.

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Posizione

Il feedback sulla posizione è misto: diversi ospiti hanno trovato la zona tranquilla o comoda per i trasferimenti, mentre altri hanno segnalato un forte rumore stradale. Molte recensioni hanno anche indicato che la proprietà opera con nomi diversi, rendendola difficile da trovare.

Recensioni degli ospiti correlate

8

Ruben

28 lug 2024

·

Soggiorno di 1 notte

Que estaba tranquilo

Que estaba tranquilo

4

Denise Ivon Iracheta

26 ago 2024

·

Soggiorno di 2 notti

Esta registrado como motel no como hotel, no encontrábamos el lugar por qué el nombre que tiene es otro, no dan servicio de habitación, la estadía fue por dos días y no limpiaron.

Esta registrado como motel no como hotel, no encontrábamos el lugar por qué el nombre que tiene es otro, no dan servicio de habitación, la estadía fue por dos días y no limpiaron.

6

Salvador

16 set 2024

·

Soggiorno di 1 notte

Too much noise on the outside sorroundings

Too much noise on the outside sorroundings

2

Reynaldo

28 apr 2024

·

Soggiorno di 1 notte

No towels in rooms a lot a noice all night

No towels in rooms a lot a noice all night

8

Veronica

12 lug 2024

·

Soggiorno di 2 notti

Lugar tranquilo

Lugar tranquilo

10

Laura

22 mar 2024

·

Soggiorno di 2 notti

Was not too far from my event place. Easy to get picked up at.

Was not too far from my event place. Easy to get picked up at.

8

Teodora

22 lug 2024

·

Soggiorno di 2 notti

Esta tranquilo el lugar

Esta tranquilo el lugar

2

Guadalupe

27 ott 2024

·

Soggiorno di 1 notte

El hotel no enseña número de teléfono para marcarles,y también el nombre del hotel no es el mismo el cual uno reserva por la página de expedía ,no aceptan tarjetas de crédito o de banco solo efectivo y no respetaron el tipo de cambio y pago en dólares el cual se había fijado ala hora de la reservación pésimo servicio y la gente que llegó antes de nosotros se quejó de que el baño estaba tapado ala hora de hacer el check in y a nosotros no nos quisieron respetar la reservación que porque no estaban aceptando ningún tipo de pago por medio de tarjetas y se le proporcionó dinero en efectivo en dólares y no lo quisieron aceptar porque la tarifa IVA a ser más de lo que me habían dicho por expedía dimos muchas vueltas para encontrar el hotel pero el nombre es otro al que se nos proporcionó por medio del email de la reservación y nunca se nos proporcionó número de teléfono para marcarle y saber donde era exactamente ni por expedía se nos proporcionó el número de teléfono del hotel ni tampoco buscándolo en google ya que el hotel no existe y el real nombre es otro : hacienda de Don Luis y nosotros reservamos en : Hacienda Corteza y tenemos email que lo confirma. Pésimo servicio yo no se como expedía ofrece ese tipo de hoteles con pésima atención al cliente y muy mal estado y el staff.

El hotel no enseña número de teléfono para marcarles,y también el nombre del hotel no es el mismo el cual uno reserva por la página de expedía ,no aceptan tarjetas de crédito o de banco solo efectivo y no respetaron el tipo de cambio y pago en dólares el cual se había fijado ala hora de la reservación pésimo servicio y la gente que llegó antes de nosotros se quejó de que el baño estaba tapado ala hora de hacer el check in y a nosotros no nos quisieron respetar la reservación que porque no estaban aceptando ningún tipo de pago por medio de tarjetas y se le proporcionó dinero en efectivo en dólares y no lo quisieron aceptar porque la tarifa IVA a ser más de lo que me habían dicho por expedía dimos muchas vueltas para encontrar el hotel pero el nombre es otro al que se nos proporcionó por medio del email de la reservación y nunca se nos proporcionó número de teléfono para marcarle y saber donde era exactamente ni por expedía se nos proporcionó el número de teléfono del hotel ni tampoco buscándolo en google ya que el hotel no existe y el real nombre es otro : hacienda de Don Luis y nosotros reservamos en : Hacienda Corteza y tenemos email que lo confirma. Pésimo servicio yo no se como expedía ofrece ese tipo de hoteles con pésima atención al cliente y muy mal estado y el staff.

2

Stephanie

16 apr 2024

·

Soggiorno di 1 notte

Didn’t have the rooms I booked and tried giving me room with no sheets or tv not what it shows I. The picture that I booked and it does not have the same name they use online

Didn’t have the rooms I booked and tried giving me room with no sheets or tv not what it shows I. The picture that I booked and it does not have the same name they use online

2

Michael

29 lug 2024

·

Soggiorno di 1 notte

Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.

Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.

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Prezzi per le prossime date

novembre 2026

dom	lun	mar	mer	gio	ven	sab
1 $80	2	3	4 $68	5 $68	6 $68	7 $68
8	9	10	11	12	13	14 $68
15 $68	16 $68	17 $68	18 $68	19 $68	20	21 $68
22 $68	23	24	25 $68	26	27 $68	28
29	30

dicembre 2026

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