Serenade Punta Cana Beach & Spa Resort
192 USD
/natt
Gj.snitt. for september
Priser for Serenade Punta Cana Beach & Spa Resort
Velg datoer for å se priser og tilgjengelighet
192 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Serenade Punta Cana Beach & Spa Resort er prisen per natt i gjennomsnitt 192 USD i den billigste måneden (september) og 489 USD i den dyreste måneden (mars), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 299 USD |
| februar | 372 USD |
| mars | 489 USD |
| april | 380 USD |
| mai | 221 USD |
| juni | 305 USD |
| juli | 255 USD |
| august | 248 USD |
| september | 192 USD |
| oktober | 209 USD |
| november | 240 USD |
| desember | 265 USD |
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sep · 192 USD
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Dyreste: mars (ca. 489 USD)
Billigste: september (ca. 192 USD)
Om denne eiendommen
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Etter et bad i et av stedets 3 utendørsbassenger kan du slappe av på den private stranden. Dette resort-overnattingsstedet har dessuten wi-fi (...
Fasiliteter
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Etter et bad i et av stedets 3 utendørsbassenger kan du slappe av på den private stranden. Dette resort-overnattingsstedet har dessuten wi-fi (inkludert), et spillrom og gavebutikk/kiosk. Har du lyst til å tilbringe dagen på fornøyelsesparken i nærheten, er det bare å bare hoppe på overnattingsstedets buss (mot et tillegg).
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet renseri-/vaskeritjenester, en døgnåpen resepsjon og et flerspråklig personale. Dette overnattingsstedet tilbyr 3 møtelokaler for ulike typer møter og eventer. Gjester tilbys transport til busstasjonen uten ekstra kostnad, og ubetjent parkering (inkludert) finnes på stedet.
Servering
Ta deg noe å spise på Buffet Principal, en av dette overnattingsstedets 7 restauranter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Du kan også få noe lett å bite i på kafeen. Slapp av med noe godt i glasset på en av overnattingsstedets 5 barer/lounger eller 2 bassengbarer. Frokostbuffé er inkludert og serveres daglig fra kl. 07.00 til kl. 10.00.
Rom
Føl deg som hjemme i et av de 603 aircondition-avkjølte gjesterommene som også har minibar (inkludert) og Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Rommene har privat bad med dusj, regndusjhode og toalettartikler (inkludert). Rommet har telefon, samt safe og skrivebord.
Beliggenhet
Når du har Serenade Punta Cana Beach & Spa Resort - All Inclusive i Punta Cana som overnattingssted, bor du ved vannkanten, kun 15 minutter å kjøre fra Cabeza de Toro og Punta Cana bysentrum. Dette resort-overnattingsstedet med alt inkludert ligger 8,2 mi (13,3 km) unna Playa Bávaro og 12 mi (19,3 km) unna Punta Cana Beach.
Hva finnes i nærheten
Bavaro-lagunen(0.6 miles)
Cabeza de Toro(1 miles)
Carol Downtown Mall(4.9 miles)
Punta Cana bysentrum(5 miles)
Coco Bongo Punta Cana(5 miles)
San Juan kjøpesenter(5 miles)
Sirena-markedet(5.1 miles)
Caribbean Cinemas(5.2 miles)
Bavaro eventyrpark(5.7 miles)
Bávaro bysentrum(5.7 miles)
Cocotal Golf and Country Club(7.5 miles)
Manati Park Bavaro(7.5 miles)
Barceló Bávaro konferansesenter(7.8 miles)
Rafa Nadal tennisenter Punta Cana(8.1 miles)
Fun Republic(8.1 miles)
Nærmeste store flyplass er Punta Cana (PUJ-Punta Cana internasjonale flyplass)(10.1 miles)
Beliggenhet
Carretera Cabeza de Toro, Punta Cana, Den dominikanske republikk
Bavaro-lagunen (0.6 miles)
Cabeza de Toro (1 miles)
Carol Downtown Mall (4.9 miles)
Punta Cana bysentrum (5 miles)
Coco Bongo Punta Cana (5 miles)
San Juan kjøpesenter (5 miles)
Romalternativer
2
Suite – premium, 2 bad, delvis havutsikt
Romdetaljer
2 Ekstra Store Dobbeltsenger
og 1 Sovesofa
Sover 5
1055 ft²
KlimaanleggWi-Fi (gratis)Separat stue
34
Luksussuite, 2 bad
Romdetaljer
2 Ekstra Store Dobbeltsenger
og 1 Sovesofa
Sover 4
1055 ft²
KlimaanleggWi-Fi (gratis)Separat stue
18
Luksusrom, adgang til basseng
Romdetaljer
2 Store Dobbeltsenger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 2
538 ft²
KlimaanleggWi-Fi (gratis)Separat stue
16
Suite – premium, spabadekar, ved havkanten
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 2
840 ft²
KlimaanleggWi-Fi (gratis)Separat stue
15
Rom – superior, spabadekar, delvis havutsikt
Romdetaljer
2 Ekstra Store Dobbeltsenger
Sover 2
980 ft²
BalkongKlimaanleggWi-Fi (gratis)Separat stueUtendørs privat boblebadEget boblebad
2
Suite – premium, 2 bad
Romdetaljer
2 Ekstra Store Dobbeltsenger
og 1 Sovesofa
Sover 3
1055 ft²
KlimaanleggWi-Fi (gratis)Separat stue
17
Luksusrom, hageutsikt
Romdetaljer
2 Dobbeltsenger
Sover 2
538 ft²
KlimaanleggWi-Fi (gratis)Separat stue
Gjesteomtaler av Serenade Punta Cana Beach & Spa Resort
8
Veldig bra
basert på 7 082 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Serenade Punta Cana Beach & Spa Resort får blandede anmeldelser, hvor gjestene roser det vennlige personalet, romslige rom og bassengene, mens andre rapporterer om inkonsekvent service, vedlikeholdsproblemer og varme fellesområder uten fungerende klimaanlegg i restauranter og lobbyen.
Les merVar dette til hjelp?
Hva gjestene synes
Serenade Punta Cana Beach & Spa Resort får blandede anmeldelser, hvor gjestene roser det vennlige personalet, romslige rom og bassengene, mens andre rapporterer om inkonsekvent service, vedlikeholdsproblemer og varme fellesområder uten fungerende klimaanlegg i restauranter og lobbyen.
Tilbakemeldinger om maten varierer sterkt: noen liker buffeten og à la carte-stedene som teppanyaki, mens mange synes rettene er smakløse eller repeterende, og flere nevner ubehagelig spising på grunn av manglende klimaanlegg og sporadiske hygieneutfordringer ved buffeten. Bassengene, sklier og tilgangen til stranden er populære, men tang forekommer ofte og påvirker badingen, og pågående bygging i nærheten kan påvirke utsikten, støynivået eller lukten. Forvent en budsjettvennlig, familieorientert resortopplevelse med kompromisser når det gjelder konsistens og vedlikehold.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Flere bassenger, vannsklier og barer er et høydepunkt, og spaet får hyppig ros. Likevel fungerer klimaanlegget i fellesområder ofte ikke (restauranter, lobby), heiser og skjermen i teatret er tidvis i ustand, og Wi-Fi-tilkoblingen kan være ustabil.
Relaterte gjesteomtaler
6
maria
21. okt. 2025
·
Overnattet 5 netter
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
10
June Rose
14. nov. 2025
·
Overnattet 15 netter
Clean room, food excellent, good variety, issue building 7 with elevators. I was eventually moved to the first floor as I am handicapped and unable to clin the stairs. Staff very helpful.
Clean room, food excellent, good variety, issue building 7 with elevators. I was eventually moved to the first floor as I am handicapped and unable to clin the stairs. Staff very helpful.
10
Pedro l
11. okt. 2025
·
Overnattet 4 netter
The super clean room, the staff very ate to and willing to help in everything possible to your needs, and the balcony a spectacular view.. As for the air conditioning of the excellence room, I think there is a lack of fan in the sport bar in the coffee area and more entertainment both day and night
The super clean room, the staff very ate to and willing to help in everything possible to your needs, and the balcony a spectacular view.. As for the air conditioning of the excellence room, I think there is a lack of fan in the sport bar in the coffee area and more entertainment both day and night
6
Jonathan
5. nov. 2025
·
Overnattet 7 netter
Check in was fast and easy. So was checkout. Resort was clean. "Upgraded" our room only to be in a building with no working elevator for the entire week we were here, and we were on the 4th floor!!! Food was ok. Some drinks were good others not. Some staff warmed up to us, but most were very dry and not friendly, but seems it's a Punta Cana thing.
Check in was fast and easy. So was checkout. Resort was clean. "Upgraded" our room only to be in a building with no working elevator for the entire week we were here, and we were on the 4th floor!!! Food was ok. Some drinks were good others not. Some staff warmed up to us, but most were very dry and not friendly, but seems it's a Punta Cana thing.
8
Tanis
4. okt. 2025
·
Overnattet 7 netter
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
6
Edward
26. okt. 2025
·
Overnattet 8 netter
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
4
Byron Jose Ortega
21. aug. 2025
·
Overnattet 5 netter
The restaurants doesn’t have A/C, the food in the restaurants are so so, the hotel need better management.
The restaurants doesn’t have A/C, the food in the restaurants are so so, the hotel need better management.
8
Weronika
7. sep. 2025
·
Overnattet 5 netter
Beautiful and modern. Great pools and service. Some little Maintenance needed. Towels need to be replaced. Small renovation/ details would keep the luxury feeling that is unfortunately fading. Variety of food and beverages. Lots of great entertainment.
Beautiful and modern. Great pools and service. Some little Maintenance needed. Towels need to be replaced. Small renovation/ details would keep the luxury feeling that is unfortunately fading. Variety of food and beverages. Lots of great entertainment.
10
Luz
17. nov. 2025
·
Overnattet 2 netter
We had a wonderful family stay at the hotel. The food and beverage options were excellent, and the sleep quality was outstanding. The property is beautiful, and our kids especially loved the pool slides and the kids club. Overall, a great experience. We’d happily return!
We had a wonderful family stay at the hotel. The food and beverage options were excellent, and the sleep quality was outstanding. The property is beautiful, and our kids especially loved the pool slides and the kids club. Overall, a great experience. We’d happily return!
6
John
14. nov. 2025
·
Overnattet 3 netter
The 1 pool bar was good but the countertop was piping hot The pool closest to our room was closed. They also need more cocktail servers.
The 1 pool bar was good but the countertop was piping hot The pool closest to our room was closed. They also need more cocktail servers.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester bemerker rene rom og velholdte områder. Andre rapporterer om slitte håndklær, muggen eller kloakklukt, samt gjentakende fluer eller kakerlakker i buffet-/fellesområder, i tillegg til sporadiske lekkasjer.
Relaterte gjesteomtaler
6
Nancy
19. nov. 2025
·
Overnattet 5 netter
Towels were old and gray. Disgusting, not only would I not use them to dry my dog, I would not use them to dry my car. They were literally rags, I just don’t get it. They are very pushy trying to get you to join their membership. Even after telling the guy Edwardo that we were not interested in purchasing anything. They are body snatchers. 2 hours of our lives we will never get back. Staff however were amazing and very accommodating.
Towels were old and gray. Disgusting, not only would I not use them to dry my dog, I would not use them to dry my car. They were literally rags, I just don’t get it. They are very pushy trying to get you to join their membership. Even after telling the guy Edwardo that we were not interested in purchasing anything. They are body snatchers. 2 hours of our lives we will never get back. Staff however were amazing and very accommodating.
6
Awilda Acevedo
19. aug. 2025
·
Overnattet 7 netter
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
6
José
26. nov. 2025
·
Overnattet 4 netter
My wife and I stayed at Serenade Punta Cana for four days, and overall we had a good experience. From the moment we arrived, we received great service: Ronni took excellent care of us at check-in, and all the floor staff were always friendly, attentive, and willing to help. The facilities are nice, the atmosphere is relaxing, and the overall service was satisfactory. However, we do want to highlight an important negative point: during the four days we stayed there, we saw cockroaches in the buffet area every single day. It was uncomfortable and should be addressed urgently to maintain the quality and hygiene of the establishment. Aside from that issue, everything else was very good, and we truly appreciated the staff’s attention.
My wife and I stayed at Serenade Punta Cana for four days, and overall we had a good experience. From the moment we arrived, we received great service: Ronni took excellent care of us at check-in, and all the floor staff were always friendly, attentive, and willing to help. The facilities are nice, the atmosphere is relaxing, and the overall service was satisfactory. However, we do want to highlight an important negative point: during the four days we stayed there, we saw cockroaches in the buffet area every single day. It was uncomfortable and should be addressed urgently to maintain the quality and hygiene of the establishment. Aside from that issue, everything else was very good, and we truly appreciated the staff’s attention.
8
Tanis
4. okt. 2025
·
Overnattet 7 netter
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
8
Darya
20. nov. 2025
·
Overnattet 7 netter
Staff is amazing, food was tasty, the beach and pools were great. There were many mosquitoes in the room, and staff did not have repellents to help with this. Also, there were some cockroaches in the buffet and public washrooms, but not in the rooms.
Staff is amazing, food was tasty, the beach and pools were great. There were many mosquitoes in the room, and staff did not have repellents to help with this. Also, there were some cockroaches in the buffet and public washrooms, but not in the rooms.
8
Ateba Ndzana
17. nov. 2025
·
Overnattet 4 netter
Spotless room
Spotless room
10
Carlisa
26. nov. 2025
·
Overnattet 5 netter
The hotel was beautiful, the staff were extreme pleasant. The views from the room was amazing. The only thing I did not like was the smell of the suite, it was a little musty
The hotel was beautiful, the staff were extreme pleasant. The views from the room was amazing. The only thing I did not like was the smell of the suite, it was a little musty
2
Santiago A
5. nov. 2025
·
Overnattet 5 netter
Mala experiencia encontré cucaracha en el restaurant y fue algo asqueroso Algunos meseros groseros las instalaciones sucias No me limpiearon la habitación 1 día muy caro para el servicio que dan
Mala experiencia encontré cucaracha en el restaurant y fue algo asqueroso Algunos meseros groseros las instalaciones sucias No me limpiearon la habitación 1 día muy caro para el servicio que dan
2
nafeesah
14. nov. 2025
·
Overnattet 4 netter
Buffet has roaches, buffet ceiling leaks, staff rude. Stay away
Buffet has roaches, buffet ceiling leaks, staff rude. Stay away
10
Kerecia
29. nov. 2025
·
Overnattet 3 netter
Clean rooms, great amenities
Clean rooms, great amenities
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er generelt romslige og komfortable, og mange setter pris på muligheten for direkte tilgang til bassenget og utsikten. Rapporterte ulemper inkluderer feil på klimaanlegg eller telefon/safe, manglende innsyn i badet, støy fra felles bassenger eller pågående bygging i nærheten, samt utdaterte eller slitte møbler.
Relaterte gjesteomtaler
10
Angelita Rivera
24. nov. 2025
·
Overnattet 4 netter
Encantados con el personal en general. Habitaciones y hotel excelentes
Encantados con el personal en general. Habitaciones y hotel excelentes
8
Barbara N
28. nov. 2025
·
Overnattet 6 netter
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
10
Joey
28. okt. 2025
·
Overnattet 5 netter
Staff was fantastic! Food was good, room was very clean. Only issue is for a family stay, the bathroom has a window into the bedroom. Heard after the fact some people bring clips and a shower curtain to hang for privacy
Staff was fantastic! Food was good, room was very clean. Only issue is for a family stay, the bathroom has a window into the bedroom. Heard after the fact some people bring clips and a shower curtain to hang for privacy
6
Vanessa Paola
21. okt. 2025
·
Overnattet 5 netter
AC in room wasn't working and front desk was rude when I let them know I needed it fixed. They also made me wait all day before letting me move into a new room after they said they couldn't fix the issue.
AC in room wasn't working and front desk was rude when I let them know I needed it fixed. They also made me wait all day before letting me move into a new room after they said they couldn't fix the issue.
6
Tieshia Latrice
22. okt. 2025
·
Overnattet 5 netter
My room didn’t have AC and I took two days to be moved.
My room didn’t have AC and I took two days to be moved.
10
Nicolle Anne Campbell
16. okt. 2025
·
Overnattet 5 netter
Balcony view was okay as there is construction happening. I love the room temperature.
Balcony view was okay as there is construction happening. I love the room temperature.
6
Lindsey
22. nov. 2025
·
Overnattet 4 netter
Room had several maintenance issues. It had plumbing issues where shower and toilet both leaked water and kept the floor wet all the time. Ceiling began leaking on last day. We let the front desk know but no one came that we know of. Also - if you have a swim up room, just know that it can be loud because the room pools are shared - it’s not your own personal pool. Overall, it’s clear these are older rooms that have lots of issues. We were also on the side where there is construction going on building a new resort next to us. So, our view out our back door was a construction fence.
Room had several maintenance issues. It had plumbing issues where shower and toilet both leaked water and kept the floor wet all the time. Ceiling began leaking on last day. We let the front desk know but no one came that we know of. Also - if you have a swim up room, just know that it can be loud because the room pools are shared - it’s not your own personal pool. Overall, it’s clear these are older rooms that have lots of issues. We were also on the side where there is construction going on building a new resort next to us. So, our view out our back door was a construction fence.
6
Young Sun
11. nov. 2025
·
Overnattet 4 netter
Construction noise throughout stay. Rooms cleanliness so so.
Construction noise throughout stay. Rooms cleanliness so so.
10
LUIS
21. nov. 2025
·
Overnattet 4 netter
Rooms were clean and spacious. Service was good
Rooms were clean and spacious. Service was good
10
Vanessa
19. okt. 2025
·
Overnattet 6 netter
Rooms were very clean and Ac was nice after a long day in the sun the mini bar was filled daily and the concordance of room service was perfect. 10/10 would absolutely return to this resort. Oh and the spa gave a very nice massage, the food was good and had a great selection!
Rooms were very clean and Ac was nice after a long day in the sun the mini bar was filled daily and the concordance of room service was perfect. 10/10 would absolutely return to this resort. Oh and the spa gave a very nice massage, the food was good and had a great selection!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Serviceopplevelsen er blandet: mange fremhever et vennlig og oppmerksomt personale, mens andre rapporterer om treg eller uhjelpsom support, uhøflige henvendelser og press for å kjøpe medlemskap eller oppgraderinger. Respons på vedlikeholdsforespørsler kan være forsinket, og innsjekking eller reservasjoner kan være forvirrende for noen.
Relaterte gjesteomtaler
6
Theresa Denise
7. nov. 2025
·
Overnattet 4 netter
Room service was not good. Either they took 2 hours or didn’t respond at all.
Room service was not good. Either they took 2 hours or didn’t respond at all.
6
PATRICIA
24. nov. 2025
·
Overnattet 3 netter
It’s definitely a 3 start resort. The entire hotel had signs of wear and tear. All walls need paint, lots of mold on balconies, dirty pool and buffet chairs. Great all day & night entertainment, comfortable beds, good food with a bast variety for the 3 daily meals. Not impressed with the restaurants. Friendly staff. But no one took action to fix reported problems in the room. Check-in was extremely late and long! The staff made us Waste valuable time. Management did not appreciate nor apologize. Do not fall for the time share presentation. Extremely long not worth the “gift” Information vague, not straightforward and nothing in writing! They do not respect your vacation time. Supposed to he 45 min. But ended up being almost 4 hrs! Insane! When we asked for an apology NO one from management acknowledged our request to have at least a massage or a cabana for one day! The response to this comment will show the many excuses we heard. Staff passed the ball to their teams. Our time was not respected. Very friendly entertainment team. Very hard working people! Increase their pay!
It’s definitely a 3 start resort. The entire hotel had signs of wear and tear. All walls need paint, lots of mold on balconies, dirty pool and buffet chairs. Great all day & night entertainment, comfortable beds, good food with a bast variety for the 3 daily meals. Not impressed with the restaurants. Friendly staff. But no one took action to fix reported problems in the room. Check-in was extremely late and long! The staff made us Waste valuable time. Management did not appreciate nor apologize. Do not fall for the time share presentation. Extremely long not worth the “gift” Information vague, not straightforward and nothing in writing! They do not respect your vacation time. Supposed to he 45 min. But ended up being almost 4 hrs! Insane! When we asked for an apology NO one from management acknowledged our request to have at least a massage or a cabana for one day! The response to this comment will show the many excuses we heard. Staff passed the ball to their teams. Our time was not respected. Very friendly entertainment team. Very hard working people! Increase their pay!
6
Nicola
12. nov. 2025
·
Overnattet 3 netter
Staff don't use gloves at general buffet. One of the staff told me he would take me around for a tour. I met the staff only to be brought into a sales tour. Very misleading. The checkin process was confusing.
Staff don't use gloves at general buffet. One of the staff told me he would take me around for a tour. I met the staff only to be brought into a sales tour. Very misleading. The checkin process was confusing.
4
Eliza
23. okt. 2025
·
Overnattet 5 netter
Let me start by saying the staff was friendly and wonderful. Guest services was not as great and not helpful to problems that arose. My AC was out 4 days of my stay before they assisted and attempted to fix the problem. I was offered another room, but declined because it was ultimately a downgrade I was told management would be in touch with me to offer me some kind of compensation, it’s been a few weeks and everyone stopped following up with me and no compensation was given. The professionalism at guest services and the reception area was poor, and the lack of communicating was even worse. I would have given a good review and recommended the serenade, however after paying full price for a non-functioning room with no compensation or communication to make things right I would recommend Not booking here. The elevators were also down several times throughout several days in several different buildings, making it difficult for anyone with the disability.
Let me start by saying the staff was friendly and wonderful. Guest services was not as great and not helpful to problems that arose. My AC was out 4 days of my stay before they assisted and attempted to fix the problem. I was offered another room, but declined because it was ultimately a downgrade I was told management would be in touch with me to offer me some kind of compensation, it’s been a few weeks and everyone stopped following up with me and no compensation was given. The professionalism at guest services and the reception area was poor, and the lack of communicating was even worse. I would have given a good review and recommended the serenade, however after paying full price for a non-functioning room with no compensation or communication to make things right I would recommend Not booking here. The elevators were also down several times throughout several days in several different buildings, making it difficult for anyone with the disability.
6
Stacy
3. nov. 2025
·
Overnattet 4 netter
The hotel itself was fine. It was clean. The pool areas, bars and the beach were also fine. My biggest issues were with the restaurant staff. When the reviews say hospitality is bad, thats an understatement. Ive never heard the word "NO" so many times without an added explanation while vacationing in my whole entire life. It was so bad, my friend and i asked for soup after we placed our dinner order. The waiter must've misunderstood and bought back one bowl of soup. We then asked for another and was told "NO" and we must share....seriously was not delivered another bowl of soup. That was just one incident ourt of many. I assume telling guest "NO" is the inside joke and/or culture of the staff. So much eye rolling, grunts and side talk when asking for the simplest of things. Also forget habachi reservations. Its almost easier hitting the lottery. Also, dont fall for the package upgrade for premium beverages. Those drinks are for pay only. This was found out after paying 500 extra for basically nothing. With this said. The vip conceige (i forget his name) was very accommodating but pretty much other than him and less than a handful of others, i cannot say i would recommend. The hotels price point is really not a good value. i prefer to pay more and receive my good service without a side of nasty attitude.
The hotel itself was fine. It was clean. The pool areas, bars and the beach were also fine. My biggest issues were with the restaurant staff. When the reviews say hospitality is bad, thats an understatement. Ive never heard the word "NO" so many times without an added explanation while vacationing in my whole entire life. It was so bad, my friend and i asked for soup after we placed our dinner order. The waiter must've misunderstood and bought back one bowl of soup. We then asked for another and was told "NO" and we must share....seriously was not delivered another bowl of soup. That was just one incident ourt of many. I assume telling guest "NO" is the inside joke and/or culture of the staff. So much eye rolling, grunts and side talk when asking for the simplest of things. Also forget habachi reservations. Its almost easier hitting the lottery. Also, dont fall for the package upgrade for premium beverages. Those drinks are for pay only. This was found out after paying 500 extra for basically nothing. With this said. The vip conceige (i forget his name) was very accommodating but pretty much other than him and less than a handful of others, i cannot say i would recommend. The hotels price point is really not a good value. i prefer to pay more and receive my good service without a side of nasty attitude.
10
zaidy
24. des. 2025
·
Overnattet 3 netter
Excellent service, wonderful staff
Excellent service, wonderful staff
10
natasha
19. nov. 2025
·
Overnattet 4 netter
Amazing service
Amazing service
2
Elijah David
30. aug. 2025
·
Overnattet 6 netter
The staff is absolutely horrible. They argue with you back and forth on simple requests, that frankly aren't really up for debate. The rooms constantly flood with the showers and clogged toilets so you find yourself constantly using towels to dry it up. would requesting more towels not be the logical solution? And the clogged toilets that literally have nothing thrown in them, I asked them at 9pm before dinner please can someone come and fix this. I then finish dinner with my family around 11:30 and it's STILL not fixed. They keep saying they're on it RIGHT now and it's not right now. My family is with small children, were on a vacation celebrating a milestone birthday. We chose to spend our hard earned THOUSANDS on about 5 rooms and this is how they treat us? And their BS apology? A bottle of champagne and strawberries. Dude it's ALL INCLUSIVE. I'm eating and drinking for free why would I want more food and drink. They apparently down own their own spa so they couldn't give us a spa package. Apparently it was the end of times when asking to change our room since two of our rooms kept clogging and the shower handle popped off. And then, all we ended up asking for is transportation to the local mall because my mother wanted to go shopping that's it. We specifically said not to send us on a tourist trap where it's some lame tour and overpriced gift shop. Only for them to send us on exactly that. My mother literally cried on her birthday. Also Rommi and Carlos at front desk SUCK
The staff is absolutely horrible. They argue with you back and forth on simple requests, that frankly aren't really up for debate. The rooms constantly flood with the showers and clogged toilets so you find yourself constantly using towels to dry it up. would requesting more towels not be the logical solution? And the clogged toilets that literally have nothing thrown in them, I asked them at 9pm before dinner please can someone come and fix this. I then finish dinner with my family around 11:30 and it's STILL not fixed. They keep saying they're on it RIGHT now and it's not right now. My family is with small children, were on a vacation celebrating a milestone birthday. We chose to spend our hard earned THOUSANDS on about 5 rooms and this is how they treat us? And their BS apology? A bottle of champagne and strawberries. Dude it's ALL INCLUSIVE. I'm eating and drinking for free why would I want more food and drink. They apparently down own their own spa so they couldn't give us a spa package. Apparently it was the end of times when asking to change our room since two of our rooms kept clogging and the shower handle popped off. And then, all we ended up asking for is transportation to the local mall because my mother wanted to go shopping that's it. We specifically said not to send us on a tourist trap where it's some lame tour and overpriced gift shop. Only for them to send us on exactly that. My mother literally cried on her birthday. Also Rommi and Carlos at front desk SUCK
10
Arwynn
18. nov. 2025
·
Overnattet 6 netter
everything was very clean and staff were super friendly!
everything was very clean and staff were super friendly!
10
Francisca
17. okt. 2025
·
Overnattet 5 netter
I love this resort. It’s my first time going there with family. From check in with Carlos who treated us very well to the rooms being cleaned everyday by Angela . The food is amazing we had great severs like Katherine. Everytime we went to the pool the bartenders Alejandro and Edison were so nice and attentive. The entertainment in the resort was great , Eric aka Coca Cola was always happy and attentive to the customers. It was my birthday weekend and they all made my birthday special. I definitely recommend this resort .
I love this resort. It’s my first time going there with family. From check in with Carlos who treated us very well to the rooms being cleaned everyday by Angela . The food is amazing we had great severs like Katherine. Everytime we went to the pool the bartenders Alejandro and Edison were so nice and attentive. The entertainment in the resort was great , Eric aka Coca Cola was always happy and attentive to the customers. It was my birthday weekend and they all made my birthday special. I definitely recommend this resort .
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Beliggenhet
Direkte tilgang til stranden er praktisk, men tang begrenser ofte badingen og kan forårsake lukt, og byggingen i nærheten påvirker noen ganger utsikten eller støynivået. Området rundt er ikke spesielt fotgjengervennlig, og strandselgere er vanlig.
Relaterte gjesteomtaler
8
Latia
10. okt. 2025
·
Overnattet 3 netter
This resort was wonderful, the staff was awesome especially Carlos A. he was very friendly, helpful and kind!! This was one of the cleanest properties I’ve stayed at! Great job to the crew! The buildings can use some upgrades, but they were fixing up and adding while we were there. The surrounding area is not walkable. If you have a vehicle there are plenty of options for shopping and restaurants.
This resort was wonderful, the staff was awesome especially Carlos A. he was very friendly, helpful and kind!! This was one of the cleanest properties I’ve stayed at! Great job to the crew! The buildings can use some upgrades, but they were fixing up and adding while we were there. The surrounding area is not walkable. If you have a vehicle there are plenty of options for shopping and restaurants.
8
Barbara N
28. nov. 2025
·
Overnattet 6 netter
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
6
Devin
31. aug. 2025
·
Overnattet 7 netter
This resort is definitely NOT a 4.5 starr property like they advertise. If you upgrade your stay to a perferred customers, its sub oar even with the upgrade. Food was less than average. The room... Perfect. Huge, quiet and always cool. Beach was awful. Dirty and can't walk far because of a marina, which made the water oily and the air stinky.
This resort is definitely NOT a 4.5 starr property like they advertise. If you upgrade your stay to a perferred customers, its sub oar even with the upgrade. Food was less than average. The room... Perfect. Huge, quiet and always cool. Beach was awful. Dirty and can't walk far because of a marina, which made the water oily and the air stinky.
8
Juan Antonio
29. nov. 2025
·
Overnattet 4 netter
Nice Property,food & restaurants. Visiting the beach in Punta Cana during this summer season is not recommended.
Nice Property,food & restaurants. Visiting the beach in Punta Cana during this summer season is not recommended.
8
Sellama
1. sep. 2025
·
Overnattet 12 netter
This is my second time at this hotel and I stayed almost 2 weeks. It’s safe and is kept clean. The night shows are entertaining as well as the Beach Party. The only down side, which I have already mentioned to the hotel last year, but I haven’t seen any improvement in that area this year, is the fact that they cook too many foods with “cooking wine”, which many people cannot consume. I wrote about this issue in last year’s review, and honestly, it has gotten worse. Just an example, there is no need to cook Paella with wine, even the Spaniards who invented it, don’t do that !! Yes, there are several options of foods, but at the same time, wine is present in too many of them, much more than last year. That is not the case in many other hotels I have been to in Punta Cana. I’ll give this hotel one more opportunity to adjust the “wine in most foods” situation and I’ll go back again, but if the problem persists, it’ll be my 3rd and last time. Visiting the DR would be better in winter time in the future, because with the seaweeds’ problem, it’s impossible to swim in the Caribbean Sea in the summer. Unfortunately , global warming has ruined many beaches, not only in the DR, but also in many other parts of the world.
This is my second time at this hotel and I stayed almost 2 weeks. It’s safe and is kept clean. The night shows are entertaining as well as the Beach Party. The only down side, which I have already mentioned to the hotel last year, but I haven’t seen any improvement in that area this year, is the fact that they cook too many foods with “cooking wine”, which many people cannot consume. I wrote about this issue in last year’s review, and honestly, it has gotten worse. Just an example, there is no need to cook Paella with wine, even the Spaniards who invented it, don’t do that !! Yes, there are several options of foods, but at the same time, wine is present in too many of them, much more than last year. That is not the case in many other hotels I have been to in Punta Cana. I’ll give this hotel one more opportunity to adjust the “wine in most foods” situation and I’ll go back again, but if the problem persists, it’ll be my 3rd and last time. Visiting the DR would be better in winter time in the future, because with the seaweeds’ problem, it’s impossible to swim in the Caribbean Sea in the summer. Unfortunately , global warming has ruined many beaches, not only in the DR, but also in many other parts of the world.
4
Kenneth
13. sep. 2025
·
Overnattet 5 netter
Some staff was okay some looked like they didn’t want to be there. The property is falling apart after only 4 years. The beach was horrible non swim able
Some staff was okay some looked like they didn’t want to be there. The property is falling apart after only 4 years. The beach was horrible non swim able
6
Gerri
21. sep. 2025
·
Overnattet 5 netter
Property itself was ok. Food wasn’t the greatest in buffet. Pretty much the same every night. The area outside of property was dirty and mostly shops abondoned Roads were flooded from rain so hard to walk around. It’s unfortunate of the sargassum on beach. Of course not hotels fault. They did best they could to clean up
Property itself was ok. Food wasn’t the greatest in buffet. Pretty much the same every night. The area outside of property was dirty and mostly shops abondoned Roads were flooded from rain so hard to walk around. It’s unfortunate of the sargassum on beach. Of course not hotels fault. They did best they could to clean up
6
Young Sun
11. nov. 2025
·
Overnattet 4 netter
Construction noise throughout stay. Rooms cleanliness so so.
Construction noise throughout stay. Rooms cleanliness so so.
8
David
31. aug. 2025
·
Overnattet 10 netter
Resort was amazing along with the people. Only downside is the restaurants are very hot. And construction near by smells and sometimes there is noise.
Resort was amazing along with the people. Only downside is the restaurants are very hot. And construction near by smells and sometimes there is noise.
4
Ivo
16. aug. 2025
·
Overnattet 7 netter
I honestly picked up the wrong hotel. They are blaming the sea grass for the odor, while in reality it is the broken sewer lines right in between the hotel and the next door new Serenade construction. This brings lots of discomfort if you are facing the construction side, and of course: it beings mosquitoes bigger than me!!!
I honestly picked up the wrong hotel. They are blaming the sea grass for the odor, while in reality it is the broken sewer lines right in between the hotel and the next door new Serenade construction. This brings lots of discomfort if you are facing the construction side, and of course: it beings mosquitoes bigger than me!!!
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Servering
Matserveringen er variabel: noen liker buffeten og flere à la carte-steder (spesielt teppanyaki/japansk og italiensk), men mange synes maten er smakløs eller repeterende, sliter med å få reservasjoner, og rapporterer varme spisesaler på grunn av ikke-fungerende klimaanlegg og sporadiske hygieneutfordringer ved buffeten.
Relaterte gjesteomtaler
6
Gemny
18. sep. 2025
·
Overnattet 7 netter
Para ser un hotel del 2020 esta muy abandonado no tienen aire en los restaurantes, la comida estaba buena y bastante variedad
Para ser un hotel del 2020 esta muy abandonado no tienen aire en los restaurantes, la comida estaba buena y bastante variedad
2
Fatima
3. nov. 2025
·
Overnattet 3 netter
The food terrible
The food terrible
10
Theodore
1. okt. 2025
·
Overnattet 5 netter
Excellent resort. Food was better than average in the DR. Wait staff was very friendly. Jose and Hector at pool bar close to beach were awesome! Fun shows. Great choice of restaurants with good service. Lobby bar service was excellent as well as service personnel waiting on everyone sitting in lobby. As usual at all-inclusive resorts, sales people pressure you to buy premium service. They were pushy but not obnoxious like we have experienced at other places like Catalonia. Very nice vacation. Did not skimp on drinks. Beach was full of saugassum, but not not resorts fault. They were out cleaning every day. Minus seaweed beach was nice with lots of chairs and palm trees for shade. Beds were very comfortable and clean.
Excellent resort. Food was better than average in the DR. Wait staff was very friendly. Jose and Hector at pool bar close to beach were awesome! Fun shows. Great choice of restaurants with good service. Lobby bar service was excellent as well as service personnel waiting on everyone sitting in lobby. As usual at all-inclusive resorts, sales people pressure you to buy premium service. They were pushy but not obnoxious like we have experienced at other places like Catalonia. Very nice vacation. Did not skimp on drinks. Beach was full of saugassum, but not not resorts fault. They were out cleaning every day. Minus seaweed beach was nice with lots of chairs and palm trees for shade. Beds were very comfortable and clean.
6
Awilda Acevedo
19. aug. 2025
·
Overnattet 7 netter
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
8
Soraya
23. sep. 2025
·
Overnattet 4 netter
Serenade had everything you need for an all inclusive. Dinner at Nikie Sushi or Tapenyaki was the best.
Serenade had everything you need for an all inclusive. Dinner at Nikie Sushi or Tapenyaki was the best.
8
Barbara N
28. nov. 2025
·
Overnattet 6 netter
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
6
Javier
3. nov. 2025
·
Overnattet 5 netter
Staff and service were great! Very welcoming and always willing to meet your needs. The area of improvement for us was the food. It lacked flavor, seasoning, variety and at times temperature. We are not complicated with food and eat most things so to us this was a standout.
Staff and service were great! Very welcoming and always willing to meet your needs. The area of improvement for us was the food. It lacked flavor, seasoning, variety and at times temperature. We are not complicated with food and eat most things so to us this was a standout.
10
Diana
27. nov. 2025
·
Overnattet 5 netter
El hotel estuvo excelente, la comida divina tienen un buffet bien variado. Realmente dude por los reviews que había visto pero nada que ver es un tremendo lugar. Los empleados excelentes todos!!! En el bar de la piscina Alejandro los atendió en todo momento
El hotel estuvo excelente, la comida divina tienen un buffet bien variado. Realmente dude por los reviews que había visto pero nada que ver es un tremendo lugar. Los empleados excelentes todos!!! En el bar de la piscina Alejandro los atendió en todo momento
6
Bridger
13. nov. 2025
·
Overnattet 6 netter
Food was very bland and overall not very good.
Food was very bland and overall not very good.
6
Amber
27. okt. 2025
·
Overnattet 7 netter
We had a great time when we stayed in August. Of course it’s summer and it’s hot but some of the restaurants had NO air conditioning. The hotel is in need of paint or pressure washing. Buffet was okay, the restaurants were all delicious with great service. The app to make reservations for dinner was awful!!! I recommend you go to the front desk to make your dinner reservations. Overall it was a fun trip!
We had a great time when we stayed in August. Of course it’s summer and it’s hot but some of the restaurants had NO air conditioning. The hotel is in need of paint or pressure washing. Buffet was okay, the restaurants were all delicious with great service. The app to make reservations for dinner was awful!!! I recommend you go to the front desk to make your dinner reservations. Overall it was a fun trip!
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10
Suresh
for 4 uker siden
·
Overnattet 5 netter
Recommend for a family vacation. One issue i had was how slow the front security operates. Each time I ordered an Uber I need to let the front gate know, which is a good thing. To call front gate i need to ask the security to inform the Uber info. The guy takes his sweet time to inform.
Recommend for a family vacation. One issue i had was how slow the front security operates. Each time I ordered an Uber I need to let the front gate know, which is a good thing. To call front gate i need to ask the security to inform the Uber info. The guy takes his sweet time to inform.
2
Jon
for 4 uker siden
·
Overnattet 3 netter
After several hours of searching for the perfect 5 star stay, we still got items stolen from our room
After several hours of searching for the perfect 5 star stay, we still got items stolen from our room
10
Elvi
12. aug. 2026
·
Overnattet 3 netter
Fue muy buena; creo que deberían mejorar un poco la gastronomía
Fue muy buena; creo que deberían mejorar un poco la gastronomía
6
myasia
5. aug. 2026
·
Overnattet 5 netter
I stayed here for 5 nights 6 days with a group of friends…there’s roaches on the property didn’t have any in the room thank god and 1000 mosquitoes your more then likely to get bitten 20x a day…they had horrible front desk service there’re service was VERY slow but overall was a beautiful resort the food was 4/10…I don’t know if I would return but it’s definitely one for the books
I stayed here for 5 nights 6 days with a group of friends…there’s roaches on the property didn’t have any in the room thank god and 1000 mosquitoes your more then likely to get bitten 20x a day…they had horrible front desk service there’re service was VERY slow but overall was a beautiful resort the food was 4/10…I don’t know if I would return but it’s definitely one for the books
10
Thaty
25. juli 2026
·
Overnattet 7 netter
Hotel e experiência perfeitas Limpo, comida boa, bebida boa Vale muito a pena
Hotel e experiência perfeitas Limpo, comida boa, bebida boa Vale muito a pena
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september 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-20: 208.2737853348541USD
- 2026-09-21: 232.84377595857237USD
- 2026-09-22: 241.338110873291USD
- 2026-09-23: 242.05213900126645USD
- 2026-09-24: 231.88821952230833USD
- 2026-09-25: 241.43644839921566USD
- 2026-09-26: 250.87907429296874USD
- 2026-09-27: 193.79899872111508USD
- 2026-09-28: 184.27799342491147USD
- 2026-09-29: 184.27799342491147USD
- 2026-09-30: 220.89353440017697USD
- 2026-10-01: 266.46957253028864USD
- 2026-10-02: 261.87377692222594USD
- 2026-10-03: 222.38361840303037USD
- 2026-10-04: 212.85181121017453USD
- 2026-10-05: 218.02576214245605USD
- 2026-10-06: 222.38361840303037USD
- 2026-10-07: 203.33080591397092USD
- 2026-10-08: 212.85181121017453USD
- 2026-10-09: 231.92620998541258USD
- 2026-10-10: 339.3668461121521USD
- 2026-10-11: 231.92620998541258USD
- 2026-10-12: 222.38361840303037USD
- 2026-10-13: 203.33080591397092USD
- 2026-10-14: 212.85181121017453USD
- 2026-10-15: 250.9682555920715USD
- 2026-10-16: 303.37699230780026USD
- 2026-10-17: 303.37699230780026USD
- 2026-10-18: 231.92620998541258USD
- 2026-10-19: 239.52519546968077USD
- 2026-10-20: 222.38361840303037USD
- 2026-10-21: 222.38361840303037USD
- 2026-10-22: 218.02576214245605USD
- 2026-10-23: 303.37699230780026USD
- 2026-10-24: 303.7119386396484USD
- 2026-10-25: 212.85181121017453USD
- 2026-10-26: 212.85181121017453USD
- 2026-10-27: 204.87125791790768USD
- 2026-10-28: 212.85181121017453USD
- 2026-10-29: 242.05213900126645USD
- 2026-10-30: 382.04967413067624USD
- 2026-10-31: NO DATA
- 2026-11-01: 234.01943198107907USD
- 2026-11-02: 233.71321484275816USD
- 2026-11-03: 233.71321484275816USD
- 2026-11-04: 249.58650568400572USD
- 2026-11-05: 249.58650568400572USD
- 2026-11-06: 271.00339291282654USD
- 2026-11-07: 340.61902578176876USD
- 2026-11-08: 313.632036376831USD
- 2026-11-09: 255.65830956573484USD
- 2026-11-10: 249.58650568400572USD
- 2026-11-11: 249.58650568400572USD
- 2026-11-12: 249.58650568400572USD
- 2026-11-13: 271.00339291282654USD
- 2026-11-14: 277.5909917364807USD
- 2026-11-15: 249.58650568400572USD
- 2026-11-16: 252.84811824494932USD
- 2026-11-17: 241.85343312281796USD
- 2026-11-18: 228.16963596231076USD
- 2026-11-19: 233.71321484275816USD
- 2026-11-20: 271.00339291282654USD
Du må kontakte overnattingsstedet på forhånd via kontaktopplysningene i bestillingsbekreftelsen hvis du planlegger å ankomme etter kl. 12.00. En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Gjestene må ta kontakt med overnattingsstedet i forkant for å reservere babysenger
- Dette overnattingsstedet godtar debetkort, mobil og kontanter
- Alternativene for mobilbetaling inkluderer: Google Pay og Apple Pay
- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat, røykvarsler, sikkerhetssystem og førstehjelpsskrin
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Svømmebassenget er tilgjengelig mellom kl. 08.00 og kl. 18.30.
- Massasjetjenester og spabehandlinger må forhåndsbestilles. Bestilling kan foretas ved å kontakte dette overnattingsstedet før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Enkelte fasiliteter kan ha begrenset tilgang. Gjester kan ta kontakt med overnattingsstedet for flere opplysninger ved å bruke kontaktopplysningene på reservasjonsbekreftelsen.
- Man trenger ikke bil for å komme seg til og fra dette overnattingsstedet.
- Kjæledyravgift: DOP 6000 per kjæledyr, per natt
- Det kreves ikke betaling for servicedyr
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Aktiviteter
Svømmebasseng
Privat strand
Hage
Golfbane (i nærheten)
Strand
Windsurfing
Karaoke
Lekeplass
Kanopadling
Barnebasseng
Utendørs svømmebasseng
Levende musikk
Evening Entertainment
Utemøbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Water Park
Parkering
Parkering
Gratis parkering
Parking Onsite
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Badestamp/Jacuzzi
Massasje
Spa- og velværesenter
Barberer -og skjønnhetssalong
Kroppsbehandlinger
Ansiktsbehandlinger
Barneklubb
Familierom
Tjenester
Barnepass
Rengjøring
Bankettfasiliteter
Bankboks
Separat røykeområde
Selvbetjent vaskeri
24-Hour Front Desk
Internett
Gratis wi-fi