Premier Inn London Heathrow Airport T2 & T3 - Bath Road

Could have been cleaner. Staff were great. Decent restaurant food.

The receptionist was very rude

We did not eat breakfast, but we had nacho's and onion rings from the restaurant the night before we checked out. The food was very good. We were thankful for the shuttle that picked us up at the hotel and took us to the airport. It was exactly on time. I have nothing negative to say about our stay and would use them again if we were in London.

I have stayed at this hotel before every departing trip from Heathrow for 20 years. It’s been several years since my last trip and I was surprised and disappointed to see how downhill this hotel has gone in such a time. The staff were uninterested, rooms were dated and incredibly worn, and the beds and especially pillows appear to have been significantly downgraded. The on site bar and restaurant are still nice, but that’s about the only good thing. The Hotel Hoppa comes here but it is packed (maybe you’ll get on the second or third one that comes), and is expensive. If you have more than one person travelling a taxi is actually cheaper sometimes. On my next trip I’ll be trying somewhere else, which is a shame because this hotel holds a lot of sentimental memories

Good breakfast