ST Residences Novena

The ST Residence in Novena is well located for easy access to public transport and most city areas. The room was clean and well furnished but Hot water was poor and taps and showers had to be run for over 5 minutes to get any warm water. The swimming pool was clean and adequately sized but some tiles were damaged or missing and required repair. The roof garden was good but the furnishings require renewal or recovering.

Pictures on the app look good. In reality, the room is very small. Supposed to come with washing machine, but there isn’t 1 in the room. You have to use the washing machines hidden at basement carpark, and pay S$5 for each wash cycle. Also no sofa no seating area, unlike shown on the app pictures. Conclusion, don’t trust the pictures on app.

Good sized studio apartment for Singapore with a practical layout. Bed was very comfortable! Super friendly and helpful staff. The room was clean and well furnished with good water pressure and hot water & great AC. Twice weekly cleaning was easy to schedule and anything extra that we required was quickly and pleasantly provided. Refreshing outdoor swimming pool on the ground floor and a nice rooftop garden with seating and shade & a great view. Location isn’t super close to anything but gas easy access to public transport (bus is very close and MRT just a short walk) to take you anywhere easily. Easy walking distance to three different hawker food centres as well as 4 malls with great restaurants and food centres and grocery stores.

Overall the stay was good. Very quiet and clean. Things to improve: TV (TV was garbled with little channels to choose) Dryer (3 defective dryers: one didn't even dry my clothes after 90mins, one with dryer door that cannot close, and one with the dryer fan dislodged.. my clothes were dry but the fan dislodged onto my clothes, covering it with fabric particles.)

We loved our 9 day stay at Novena. The studio was small, but had a full sized refrigerator, cook top and sink and was well-equipped. The hotel is conveniently close to bus and MRT lines, and there was an excellent hawker center just a 10 minute walk away. But the very best part was the well-furnished covered deck on the roof -- we relaxed up there every day watched the sunset and sunrise up there. The staff was always helpful on the rare occasion that we needed help w/ a taxi. Very highly recommended all around!

Likes:- Great location, very central to wherever I went. Property is clean. Roof top garden with its 360 degrees panoramic views of the surroundings. Small swimming pool which serves its purpose. What I didn't like about the property is:- the lack of human interaction as there is no phone in the room and whatever is required is dealt through WhatsApp. I wonder what happens if someone is not tech savvy and English is not their everyday language! Bath towels are too small for the average guest, instead bath sheets (100cm x 160cm) should be provided. Requested for face and hand towel but was told that they are not provided for. Requested for kitchen towel (I live in a studio apartment with kitchenette) to dry cutlery and crockery after washing but was informed that they do not provide that as well. I had to use tissue paper to dry or wipe up spills! I requested for coffee sachets but was told they are not provided for. Only a variety of teabags are provided for. Also, sugar is not provided for ! Of the 15 days stayed, I was given only 2 bottles of complimentary water! Stayed for 15 days, requested for late check out to facilitate a quick shower in the hot and humid weather before going to airport but was declined. Reason cited - another guest is checking in after me. However, if I were to pay a fee, that can be arranged.

Nice apartment in a really good location: if you want more space, a washing machine, and a great convection to the MRT system, this is the place. Just be aware that the photos are maybe 10 years old and so are the apartments. Wallpaper is coming off, and the wood floor has been repaired a couple of times. Anyhow, all is is squeeky clean and problems are resolved quickly, and staff is very helpful and courteous. If you need space and your own apartment at a good price, take it. If you want luxury, or 'really nice', do not.

キッチン、全体的にスペースがあり、駅から徒歩7分程で利便性が良かった。残念ながら、建物が外装工事中、自動洗濯機に乾燥が機能不全、部屋の前が道路なので騒音がうるさかった。

Ok place for what you pay but hardly a 4 star. The room are okay but the facilities need a freshening up

There is no person manning reception, all communication is thru whatsapp, unless you read the flyer closely you won't get a room clean unless you ask for it. Wifi was extremely poor within my room. Pool area is aging, tiles are missing around the pool.

部屋は広く、バルコニーもありゆっくりできましたかわ、掃除は1週間に2回。 前日に予約しないと掃除して頂けないのが不便。 部屋には、バスタオルしか置いてない。掃除がなくてもバスタオル交換は毎日あっても良いと思う。フェイスタオルなし、キッチンのフキンなし。キッチンペーパー持参してした方が良いです。 初日シャワー、バスタブの水が冷たくて、2日目上げてもらったけど、まだ冷たくて、3日目でやっと温かくなりました。初日は注意が必要です。 USBジャックがなくて、古さを感じました。 部屋に電話はなく、フロントとのやりとりは全てWhatsAppのメッセージで、そこは、新しい。 良いところ悪いところ半々でした。

Whatappでの連絡はとても便利だった。 ハウスキーピングサービスを前日に申し込まないといけないのが若干面倒だった。 1部屋追加で取らないといけなくなった際にも応じてもらえてとても助かった。

The building is old but clean

Good sized studio apartment for Singapore with a practical layout. Bed was very comfortable! Super friendly and helpful staff. The room was clean and well furnished with good water pressure and hot water & great AC. Twice weekly cleaning was easy to schedule and anything extra that we required was quickly and pleasantly provided. Refreshing outdoor swimming pool on the ground floor and a nice rooftop garden with seating and shade & a great view. Location isn’t super close to anything but gas easy access to public transport (bus is very close and MRT just a short walk) to take you anywhere easily. Easy walking distance to three different hawker food centres as well as 4 malls with great restaurants and food centres and grocery stores.

It is a serviced apartment and in a nice residential area. Close to the Novena hub with good SMRT links. Cleaning is on request. It was fine for our purposes and the nearby supermarket is well stocked.

Easy to commute, quiet, clean

Nice apartment in a really good location: if you want more space, a washing machine, and a great convection to the MRT system, this is the place. Just be aware that the photos are maybe 10 years old and so are the apartments. Wallpaper is coming off, and the wood floor has been repaired a couple of times. Anyhow, all is is squeeky clean and problems are resolved quickly, and staff is very helpful and courteous. If you need space and your own apartment at a good price, take it. If you want luxury, or 'really nice', do not.

Quite and comfortable location, close to a mall with access to the MRT. Everything is clean but the rooms /bath could be improved with a renovation.

There is no person manning reception, all communication is thru whatsapp, unless you read the flyer closely you won't get a room clean unless you ask for it. Wifi was extremely poor within my room. Pool area is aging, tiles are missing around the pool.

Housekeeping help is not upto level

Rooms were so much smaller compared to the photos online.

The ST Residence in Novena is well located for easy access to public transport and most city areas. The room was clean and well furnished but Hot water was poor and taps and showers had to be run for over 5 minutes to get any warm water. The swimming pool was clean and adequately sized but some tiles were damaged or missing and required repair. The roof garden was good but the furnishings require renewal or recovering.

部屋は広く、バルコニーもありゆっくりできましたかわ、掃除は1週間に2回。 前日に予約しないと掃除して頂けないのが不便。 部屋には、バスタオルしか置いてない。掃除がなくてもバスタオル交換は毎日あっても良いと思う。フェイスタオルなし、キッチンのフキンなし。キッチンペーパー持参してした方が良いです。 初日シャワー、バスタブの水が冷たくて、2日目上げてもらったけど、まだ冷たくて、3日目でやっと温かくなりました。初日は注意が必要です。 USBジャックがなくて、古さを感じました。 部屋に電話はなく、フロントとのやりとりは全てWhatsAppのメッセージで、そこは、新しい。 良いところ悪いところ半々でした。

Room is very comfortable, and the road was very quiet. Is very close to a number of locations. Staff was very helpful. Did not see anyone in the lobby, most of the time But by WhatsApp , They are prompt in responding and were quite helpful

Pictures on the app look good. In reality, the room is very small. Supposed to come with washing machine, but there isn’t 1 in the room. You have to use the washing machines hidden at basement carpark, and pay S$5 for each wash cycle. Also no sofa no seating area, unlike shown on the app pictures. Conclusion, don’t trust the pictures on app.

Overall the stay was good. Very quiet and clean. Things to improve: TV (TV was garbled with little channels to choose) Dryer (3 defective dryers: one didn't even dry my clothes after 90mins, one with dryer door that cannot close, and one with the dryer fan dislodged.. my clothes were dry but the fan dislodged onto my clothes, covering it with fabric particles.)

Nice apartment in a really good location: if you want more space, a washing machine, and a great convection to the MRT system, this is the place. Just be aware that the photos are maybe 10 years old and so are the apartments. Wallpaper is coming off, and the wood floor has been repaired a couple of times. Anyhow, all is is squeeky clean and problems are resolved quickly, and staff is very helpful and courteous. If you need space and your own apartment at a good price, take it. If you want luxury, or 'really nice', do not.

We enjoyed our stay. It was in a very convenient location, rooms were spacious, staff were friendly.

お湯も温かく水圧も及第点でした。 熱くて強いシャワーは求められなかったです。 部屋のクリーニングの要求方法がよく分からず、清掃はしてもらえなかった。 部屋の明かりが弱い。 テレビのチャンネルはほぼ映らない。 Wifiは良好でした。 キッチンの電気コンロはお湯を作るのにとても時間がかかりました。

There is no person manning reception, all communication is thru whatsapp, unless you read the flyer closely you won't get a room clean unless you ask for it. Wifi was extremely poor within my room. Pool area is aging, tiles are missing around the pool.

Room is very comfortable, and the road was very quiet. Is very close to a number of locations. Staff was very helpful. Did not see anyone in the lobby, most of the time But by WhatsApp , They are prompt in responding and were quite helpful

Whatappでの連絡はとても便利だった。 ハウスキーピングサービスを前日に申し込まないといけないのが若干面倒だった。 1部屋追加で取らないといけなくなった際にも応じてもらえてとても助かった。

The property is not 5 star or 4 star if you expect that but, within its classification, it is very good & sufficient for staying safe & near amenities in Singapore. 10 minutes walk to Novena station full of shops & restaurants. The room is good & clean & staff excellent & always helpful. If you manage to get a bigger room with balconies then you have no worries at all. We weren’t that lucky due to rooms being fully booked. I highly recommend this place.

Good sized studio apartment for Singapore with a practical layout. Bed was very comfortable! Super friendly and helpful staff. The room was clean and well furnished with good water pressure and hot water & great AC. Twice weekly cleaning was easy to schedule and anything extra that we required was quickly and pleasantly provided. Refreshing outdoor swimming pool on the ground floor and a nice rooftop garden with seating and shade & a great view. Location isn’t super close to anything but gas easy access to public transport (bus is very close and MRT just a short walk) to take you anywhere easily. Easy walking distance to three different hawker food centres as well as 4 malls with great restaurants and food centres and grocery stores.

Likes:- Great location, very central to wherever I went. Property is clean. Roof top garden with its 360 degrees panoramic views of the surroundings. Small swimming pool which serves its purpose. What I didn't like about the property is:- the lack of human interaction as there is no phone in the room and whatever is required is dealt through WhatsApp. I wonder what happens if someone is not tech savvy and English is not their everyday language! Bath towels are too small for the average guest, instead bath sheets (100cm x 160cm) should be provided. Requested for face and hand towel but was told that they are not provided for. Requested for kitchen towel (I live in a studio apartment with kitchenette) to dry cutlery and crockery after washing but was informed that they do not provide that as well. I had to use tissue paper to dry or wipe up spills! I requested for coffee sachets but was told they are not provided for. Only a variety of teabags are provided for. Also, sugar is not provided for ! Of the 15 days stayed, I was given only 2 bottles of complimentary water! Stayed for 15 days, requested for late check out to facilitate a quick shower in the hot and humid weather before going to airport but was declined. Reason cited - another guest is checking in after me. However, if I were to pay a fee, that can be arranged.

Nice apartment in a really good location: if you want more space, a washing machine, and a great convection to the MRT system, this is the place. Just be aware that the photos are maybe 10 years old and so are the apartments. Wallpaper is coming off, and the wood floor has been repaired a couple of times. Anyhow, all is is squeeky clean and problems are resolved quickly, and staff is very helpful and courteous. If you need space and your own apartment at a good price, take it. If you want luxury, or 'really nice', do not.

We enjoyed our stay. It was in a very convenient location, rooms were spacious, staff were friendly.

Friendly and efficient staff. Nice and clean place with amenities near shopping malls, subway and city centre.

Old & bad service…not professional, not reflecting the excellence spirit of Spore!

There is no person manning reception, all communication is thru whatsapp, unless you read the flyer closely you won't get a room clean unless you ask for it. Wifi was extremely poor within my room. Pool area is aging, tiles are missing around the pool.

Great stay and very helpful staff! Location is good, close to amenities (Novena MRT)

The property is not 5 star or 4 star if you expect that but, within its classification, it is very good & sufficient for staying safe & near amenities in Singapore. 10 minutes walk to Novena station full of shops & restaurants. The room is good & clean & staff excellent & always helpful. If you manage to get a bigger room with balconies then you have no worries at all. We weren’t that lucky due to rooms being fully booked. I highly recommend this place.

The place is old, and a bit run down. Good location, 7 mins walk to a shopping mall/mrt.

Good sized studio apartment for Singapore with a practical layout. Bed was very comfortable! Super friendly and helpful staff. The room was clean and well furnished with good water pressure and hot water & great AC. Twice weekly cleaning was easy to schedule and anything extra that we required was quickly and pleasantly provided. Refreshing outdoor swimming pool on the ground floor and a nice rooftop garden with seating and shade & a great view. Location isn’t super close to anything but gas easy access to public transport (bus is very close and MRT just a short walk) to take you anywhere easily. Easy walking distance to three different hawker food centres as well as 4 malls with great restaurants and food centres and grocery stores.

It is a serviced apartment and in a nice residential area. Close to the Novena hub with good SMRT links. Cleaning is on request. It was fine for our purposes and the nearby supermarket is well stocked.

We loved our 9 day stay at Novena. The studio was small, but had a full sized refrigerator, cook top and sink and was well-equipped. The hotel is conveniently close to bus and MRT lines, and there was an excellent hawker center just a 10 minute walk away. But the very best part was the well-furnished covered deck on the roof -- we relaxed up there every day watched the sunset and sunrise up there. The staff was always helpful on the rare occasion that we needed help w/ a taxi. Very highly recommended all around!

Easy to commute, quiet, clean

Nice apartment in a really good location: if you want more space, a washing machine, and a great convection to the MRT system, this is the place. Just be aware that the photos are maybe 10 years old and so are the apartments. Wallpaper is coming off, and the wood floor has been repaired a couple of times. Anyhow, all is is squeeky clean and problems are resolved quickly, and staff is very helpful and courteous. If you need space and your own apartment at a good price, take it. If you want luxury, or 'really nice', do not.

We enjoyed our stay. It was in a very convenient location, rooms were spacious, staff were friendly.

Quite and comfortable location, close to a mall with access to the MRT. Everything is clean but the rooms /bath could be improved with a renovation.

Likes:- Great location, very central to wherever I went. Property is clean. Roof top garden with its 360 degrees panoramic views of the surroundings. Small swimming pool which serves its purpose. What I didn't like about the property is:- the lack of human interaction as there is no phone in the room and whatever is required is dealt through WhatsApp. I wonder what happens if someone is not tech savvy and English is not their everyday language! Bath towels are too small for the average guest, instead bath sheets (100cm x 160cm) should be provided. Requested for face and hand towel but was told that they are not provided for. Requested for kitchen towel (I live in a studio apartment with kitchenette) to dry cutlery and crockery after washing but was informed that they do not provide that as well. I had to use tissue paper to dry or wipe up spills! I requested for coffee sachets but was told they are not provided for. Only a variety of teabags are provided for. Also, sugar is not provided for ! Of the 15 days stayed, I was given only 2 bottles of complimentary water! Stayed for 15 days, requested for late check out to facilitate a quick shower in the hot and humid weather before going to airport but was declined. Reason cited - another guest is checking in after me. However, if I were to pay a fee, that can be arranged.