KALI Ciudadela Mexico City

todo estuvo excelente, lo unico es que al segundo dia, se descompuso el elevador y el resto de nuestra estancia era subir escaleras al 4° piso

Hotel práctico, en muy buenas condiciones con estacionamiento techado muy amplio y ubicación céntrica. El restaurante cierra temprano (7:30hrs a 21:30hrs) y la calle donde está ubicado no invita a salir por la noche, eso me decepcionó un poco. El personal es serio pero atento

Todo excelente. Las camas grandes son muy cómodas y enormes. La regadera en el baño, tiene buenísima presión y agua muy caliente. Los cuartos son amplios y el desayuno es muy rico y ofrece variedad. También use el gym en mi estadía. Todo muy bien en el hotel

Compared to its price/cost, this is a 5 stars hotel. Let’s start with what the best things about the hotel was cleaned every day, air conditioner is awesome, shower 🚿 had its private place with a seating, hot water comes in seconds, green lights behind washroom mirror were super cool especially at night, big TV in the upper corner, comfy bed and pillows, nice gym, water stations on every floor beside the elevator, parking, super yummy buffet breakfast, friendly staff but most importantly: free freshly brewed coffee ☕️ in the lobby. The buffer breakfast was yummy and they changed the main food every day … you are guaranteed to eat western or Mexican food along with variety of delicious freshly cut fruits. The couple of small challenges with this hotel: wifi is very weak in the room (you need to go to the couch beside the elevator or main lobby for best wifi. Another challenge is location… it is surrounded by mainly old residential buildings and couple of them deserted. Though, the hotel is less than 10 minutes walking from the famous Alameda Central and Palacio de Bellas Artes

Todo del Hotel es genial, solo que la caminadora no servía y hace falta más aparatos. La cafetera de recepción no servía.

Negyedik emeleten volt a szobám, a lift mind a 3 éjszaka, amikor ott voltam, nem működött. A wi-fi alig működött; néha egyáltalán. A szoba tágas volt és a reggeli is finom.

Neighborhood is very dangerous. Didn’t feel safe to even walk outside to the store or get a coffee. Also, the gym is in the main lobby and every morning a tour group arrives and has breakfast in the same place as guests of the hotel, so it’s odd to workout with 100 people in the lobby

Rooms were dirty,elevator was broken,assigned room was on the 4th floor,knee replacement problem. Breakfast was flavorless,over cooked and the service was poor. Personal at the front desk were professional and very understanding.

Can't beat the availability and location. Parking was especially good.

Das Hotel Kali liegt perfekt und hat genügend Parkplätze. Alles ist schnell zu Fuss erreichbar. Das Personal ist sehr nett und auch Hilfsbereit. Das Frühstück ist ausreichend. Es hat ein kleines Buffet.

Un excelente lugar muy limpio sin pelos tirados en pisos o camas Gracias muy recomendable

Great location, clean and spacious rooms, and excellent staff!

First arrived staff was very rude unhelpful. The bed was full of hairs. Pillows had blood and other bodily fluids. Smelled bad. When asked to change bedding was told they had none. In morning we asked again. Staff was rude daily unwilling to help with information. Was never told about any vip amenities about hotel. We were not given any information when asked. I would not recommend this hotel to anyone.

Demasiado ruido en los pasillos y el piso de la habitación un poco sucio,difícilmente volvería.

Hotel limpíssimo, equipe gentil e atenciosa, bem localizado, café da manhã básico mas com produtos de qualidade. Quarto amplo.

Rooms were dirty,elevator was broken,assigned room was on the 4th floor,knee replacement problem. Breakfast was flavorless,over cooked and the service was poor. Personal at the front desk were professional and very understanding.

Es un excelente lugar para quedarse, es céntrico y de fácil acceso, el personal es muy amable y te apoyan en todo. En nuestra habitación encontramos un vaso de café sucio, la hab estaba limpia probablemte se les olvido tirarlo

clean, and comfortable

Es la primera vez que vengo a este hotel, buena ubicación, tiene un estacionamiento excelente, el hotel está bien , la habitación normal , la cama no muy cómoda incluso nos tocó las sábanas sucias ! Y no muy limpio el piso , el desayuno pobre, la calidad de los alimentos bastante mala, el café bien y atención también , muy amable

No servía el elevador, cuando llegamos nos asignaron una habitación y Estaba sucia y con olor a cigarro pero de ahí en fuera muy bueno

Es un buen hotel para solamente ir a dormir. Les falta mejorar el internet ya que no se tiene recepción en la habitacion

Nice, modern hotel. Bed was quite hard.

Unfortunately, our stay didn’t go as smoothly as we hoped. The internet didn’t work in the bedrooms, so we couldn’t watch TV or get any work done from there. One night, the battery of our room door died and we were locked out until 3am. There was only one person at the front desk and one maintenance worker, and neither seemed to know what to do. It was very frustrating, especially since there’s no visible security at night. The room was spacious, but the bathroom was small and the water pressure in the shower was extremely low. On top of that, the shower only had a ceiling rain head, which isn’t very practical, especially for women. Breakfast was okay, but overall, the hotel needs big improvements in service, security, and amenities.

El hotel está muy bien, está cerca de la alameda central. El equipo del hotel es bueno. Buen desayuno. Lo único es que el aire acondicionado nunca funcionó, desde el día que llegamos hice el reporte, no mandaron al técnico, bajé a recepción a preguntar una hora después de que llame a recepción y me dijeron “el técnico se acaba de ir hace 10 mins” cuando ya había hecho el reporte 1 hora antes, y así pasaron los días con que iba a llegar, pero nunca me dieron la opción de cambiarme de habitación ni ningún otro tipo de solución

Great location, clean and spacious rooms, and excellent staff!

I was not impressed by the location of the hotel, although convenient to walk to the historic centre, the surroundings were not pretty. Extremely noisy area. The hotel is also noisy. The beds were very hard. Front desk staff struggle communicating in English; only some made an effort by using GoogleTranslate. Cleaning efforts were observed and could smell the use of disinfectant. Only one hand towel, no face cloths, one glass and one paper coffee cup given (there were 2 of us and we had a premium room!). The VIP perk was provided albeit reluctantly. Choices were soft drink, small bottle of Corona or a shot of tequila. Would I return? No. Would I recommend? Not really. Many other hotels to choose from in Mexico Coty.

Zimmer war sehr laut und muffig, da das Fenster lediglich zu einem Lüftungsschacht ging, in dem auch noch Abwasserleitungen verliefen, die zusätzlich Lärm verursacht haben. Frühstück war von Papptellern und Plastigbesteck! Dies hat nichts in einem Hotel zu suchen!

cuarto pegado a la calle, se escucha todo, muchisimo ruido

Great stay! Internet connection was not consistent in the bedroom.

Muy bonito hotel con habitaciones amplias y cómodas. El desayuno buffet incluido es bueno y variado.

The staff were great. The room was very clean and very reasonably priced. The location was great. Breakfast was good too. :)

The staff was so helpful and friendly and willing to answer all my questions. The hotel was clean and breakfast was good too !

Great location, clean and spacious rooms, and excellent staff!

First arrived staff was very rude unhelpful. The bed was full of hairs. Pillows had blood and other bodily fluids. Smelled bad. When asked to change bedding was told they had none. In morning we asked again. Staff was rude daily unwilling to help with information. Was never told about any vip amenities about hotel. We were not given any information when asked. I would not recommend this hotel to anyone.

A Excepción de los empleados antiguos del hotel, los nuevos a todo dicen que No. Muy mala actitud y se la pasan en el celular.

Overall stay was good except a few hiccups. Room service was the best. The staff were friendly except one at the front desk. Room amenities were good though it took days to repair a loud exhaust fan. Had to experience nightmare water logging at the hotel entrance during rainy days.

Kali's staff was responsive to our needs and always cordial. The breakfasts were tasty and varied. We stayed at Kali four nights and the location was excellent for sightseeing. I would return to this hotel.

El recepcionista de la madrugada, súper grosero conmigo, al punto que me negó el servicio de hotel diciéndome que ya no había habitaciones, fue mi acompañante a preguntar y an ella si le dió disponibilidad. Muy grosero y prepotente

La atencion fue muy buena, sin embargo, hicimos reserva para 3 pero cuando ingresamos a la habitación solo había toallas para 2. Los alrededores son muchos puestos que cierran temprano si se siente inseguro salir caminando de noche. El elevador estuvo constantemente descompuesto y tuve que subir sola mi maleta 3 pisos, nadie se ofreció a ayudarme a subir la maleta en recepción, las sabanas algo desgastadas. La ubicación excelente para moverte caminando al centro y el desayuno también muy bueno, si volvería.

This was a great place to stay, the staff was the best. I would highly recommend this place and stay there again.

Walking distance to many attractions safe and quiet

Excelente ubicacion para moverse en la ciudad, con el metro a unas pocas cuadras.El personal muy amable y los cuartos bien limpios.El desayuno incluido esta muy rico y variado....realmente recomendable.!!! Nos hubiera gustado pasar unos dias mas, pero desafortunadamente no habia habitacion para extender mi estadía....Muy satisfechos !!!!

Sucias las calles

The hotel was excellent for the price. The room and facilities were modern. The air conditioner was very quiet (though it is not needed often due to the pleasant weather and window that opens). The breakfast was good too, I liked that they had fresh fruit and ypgurt everyday, plus eggs, pancakes, and chillaquilles. There was alsp 24/7 espresso and americano in the lobby, and a vending machine with snacks and beers. There were multiple water bottle filling stations on every floor, which was very nice so we did not need to buy bottled water as often. The staff were very kind and helpful too. We also used the laundry service one day and the items were all returned clean and folded with nothing missing. The hotel location is conveniently located, next to many markets, street vendors, cafes, and shops. It is about a 15 minute walk to Alameda Park, the most historic park in the city, and famous spots like the Palacio de Belles Artes. It is also a 10 minute walk away from Arena Mexico where you can see Lucha multiple times per week. The area arpund the hotel is a little dirty, and can feel not very nice after dark. But we did not feel unsafe at any point. It just happens to be near many mechanics shops and other stores that are for normal working people. This is not a problem for the conveneint location and nice hotel with an affordable price. I would stay again and recomend to others to stay in this hote.

very good hotel, excellent location

La zona parece muy insegura de noche, fuera de eso el hotel se encuentra en muy buenas condiciones y con gran servicio.

I was not impressed by the location of the hotel, although convenient to walk to the historic centre, the surroundings were not pretty. Extremely noisy area. The hotel is also noisy. The beds were very hard. Front desk staff struggle communicating in English; only some made an effort by using GoogleTranslate. Cleaning efforts were observed and could smell the use of disinfectant. Only one hand towel, no face cloths, one glass and one paper coffee cup given (there were 2 of us and we had a premium room!). The VIP perk was provided albeit reluctantly. Choices were soft drink, small bottle of Corona or a shot of tequila. Would I return? No. Would I recommend? Not really. Many other hotels to choose from in Mexico Coty.

Kali's staff was responsive to our needs and always cordial. The breakfasts were tasty and varied. We stayed at Kali four nights and the location was excellent for sightseeing. I would return to this hotel.

Rigtig fint hotel med god service fra receptionen. Adressen er et andet sted på Google Maps (hvor der også er et Kali hotel), hvilket var meget forvirrende.

Hotel muito bom e bonito. Oferece sem custo água e café que tem disponível no hall do hotel. Funcionários hospitaleiros, teve um dia que não estava muito bem e meu marido pediu se daria para fazer um sopa e eles prontamente fizeram. A localização é excelente, permitindo você fazer tudo a pé e metrô. Gostamos bastante e recomendamos.

Nice hotel for the price. Front desk staff was very friendly, helpful, and spoke English very well. Had a bad neighbor the first night that blarred music at 6 am, fortunately they left. We used the laundry service, service was quick and very reasonable. The included breakfast was pretty good, nice to have chilaquiles every day. My only complaint is it seemed to take quite a bit of time for refills of food and coffee. Location was good as well, nice to have a market for basics and nice little cafes and coffee places within a short walking distance. Also very close, walking distance to Palacio Bella de los Artes and many other museums

Lo que no me gusto fue el desayuno bufet muy insipido.

Kali's staff was responsive to our needs and always cordial. The breakfasts were tasty and varied. We stayed at Kali four nights and the location was excellent for sightseeing. I would return to this hotel.

This was my second visit to KALI Ciudadela and it was perfect! Very comfortable, clean rooms, perfect shower, it was all just right! The breakfast buffet is plentiful, fresh and nutritious. I will definitely return!

Zimmer war sehr laut und muffig, da das Fenster lediglich zu einem Lüftungsschacht ging, in dem auch noch Abwasserleitungen verliefen, die zusätzlich Lärm verursacht haben. Frühstück war von Papptellern und Plastigbesteck! Dies hat nichts in einem Hotel zu suchen!

Es la primera vez que vengo a este hotel, buena ubicación, tiene un estacionamiento excelente, el hotel está bien , la habitación normal , la cama no muy cómoda incluso nos tocó las sábanas sucias ! Y no muy limpio el piso , el desayuno pobre, la calidad de los alimentos bastante mala, el café bien y atención también , muy amable

The breakfast buffet is amazing and staff is so friendly

Hotel perfeito. Quarto limpo com arrumação diária. No banheiro toalhas trocadas diariamente. Duas garrafinhas de água mineral de cortesia a cada arrumação. Ar condicionado e smart tv. Equipe sempre Cortês. Café da manhã no estilo mexicano, com nachos e acompanhamentos, além de frutas frescas e secas, iogurtes, pães salgados e doces. Geleias, mel e maple.

El desayuno muy malo

Muy bonito hotel con habitaciones amplias y cómodas. El desayuno buffet incluido es bueno y variado.