Name: citizenM London Victoria Station
Address: 292 Vauxhall Bridge Road London SW1V 1AE, Londres, Agglomération de Londres (comté), GB
Price range: 167 $US–526 $US per night
Rating: 8.67

Ce qu'en disent des voyageurs

À l'hôtel citizenM London Victoria Station, les voyageurs apprécient l'emplacement ultra-pratique à proximité de la gare de Victoria, les chambres propres et modernes, le personnel accueillant, les espaces de réception animés et le solide petit-déjeuner, tout en notant les chambres très compactes ainsi que les commandes fortement axées sur la technologie, via application et iPad.

Les clients mentionnent fréquemment le lit placé contre la fenêtre avec un accès sur un seul côté, le rangement très limité et les salles de bains de type cabine offrant peu d'intimité. Un inconvénient récurrent est l'absence de bouilloire ou de machine à café dans les chambres ; certains signalent également des problèmes occasionnels avec la climatisation, la télévision ou le Wi-Fi. Dehors, le quartier immédiat peut sembler austère avec une présence visible de sans-abrisme, mais les liaisons de transport sont excellentes, ce qui en fait une base pratique et moderne particulièrement adaptée aux courts séjours ou aux voyageurs seuls.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les espaces communs animés avec un bar/cantine ouvert 24h/24 et un enregistrement en libre-service se distinguent, avec de nombreux sièges pour travailler ou se détendre. Plusieurs clients notent l'absence d'une salle de sport ; un service de stockage des bagages et des commandes intelligentes via application/iPad sont disponibles.

Avis de voyageur à ce sujet

10

Linda

15 nov. 2024

·

A séjourné 4 nuits

I really enjoyed the stay in this very convenient, reasonably-priced hotel. The staff are friendly, and the room itself is comfortable. Their system for setting room lighting is great for those of us who like different levels of light for different purposes. The rooms themselves are small by design, in that living rooms are common areas, so the guest rooms are the width of the king bed. The shower is also great. Be aware there is no gym. Westminster Abbey, the Parliament buildings, and Buckingham Palace are all within 20 minutes' walk, and Victoria Station, one block away, gets you everywhere. Multiple theaters are also close by for shows like Hamilton and Wicked. Unfortunately, there is a homeless area on Victoria St. near the hotel, but if you cross the street you'll avoid them.

10

Esmeralda

16 oct. 2024

·

A séjourné 5 nuits

Fun and colorful hotel. Lobby was a great hangout for drinks.

10

Pam

15 juil. 2025

·

A séjourné 2 nuits

The staff were very helpful. Also, we were able to stow our luggage on the last day.

10

Anna

28 juil. 2025

·

A séjourné 5 nuits

This hotel was in a perfect location. Very central and close to Victoria Station. It has a cool vibe and a vibrant lobby that’s always busy with guests working and mingling. The bar and restaurant are available 24/7. The staff was helpful and friendly. I definitely recommend this hotel and will stay there again.

10

Monique

18 juil. 2025

·

A séjourné 4 nuits

Citizen M is perfectly located next to the Victoria Staion. The hotel is very clean and comfortable. You can order food from your room, but you have to bring it up yourself. Breakfast is available, it was delicious, but a bit pricey at £20. Overall a wonderful stay. Very clean, safe, and in a great location.

10

Maribel

27 déc. 2024

·

A séjourné 5 nuits

The hotel is well-maintained, with modern rooms featuring technology to adjust lighting and blackout settings. The rooms are cozy, and the common areas provide a great space to relax. Food and drinks are available 24/7, and the staff is incredibly friendly, ensuring a memorable stay. I highly recommend this hotel and will definitely return. The only downside, which isn’t the hotel’s fault, is the presence of some homeless individuals across the street. While it’s a city issue, the area is a bit untidy, which made us feel a bit unsafe at times. However, they kept to themselves and didn’t cause any trouble.

10

Thomas

25 mai 2025

·

A séjourné 2 nuits

Unique hotel with its use of self check in kiosk and electron iPad control of all room functions

10

Monique

13 nov. 2025

·

A séjourné 4 nuits

Everything about this hotel was amazing, including the decor, the staff, the coffee, and just the whole feel to be able to hang out downstairs! Definitely would stay here again!

10

Iliana

25 août 2024

·

A séjourné 4 nuits

Such a cute room! To be honest, I fell in love with the lobby!! Such a cute space for working, eating or even just relaxing and drinking ;) there’s even some board games!! Loved the vibe

10

Sean

10 nov. 2025

·

A séjourné 2 nuits

I have stayed at this hotel before. It is very convenient to Victoria station. The rooms are small but comfortable and it is fairly priced. Common area, breakfast and bar are also very nice.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires décrivent systématiquement l'hôtel et les chambres comme étant très propres, avec un personnel d'entretien qui maintient des espaces bien rangés. Quelques signalements isolés mentionnent des problèmes avec les serviettes ou des odeurs désagréables dans une salle de bain publique, mais ceux-ci n'étaient pas courants.

Avis de voyageur à ce sujet

8

Mahendran

28 nov. 2025

·

A séjourné 3 nuits

Clean

2

Leeor

1 août 2025

·

A séjourné 2 nuits

Flies buzzing all over the lobby bathroom. Smell of sewage in my room. They didn’t advise me that I needed to specifically ask to have the room serviced. Climate controls weren’t working - always too cold in the room. Water temp ironically was far too hot. Very sketchy street corner outside.

10

Lisa

14 avr. 2025

·

A séjourné 1 nuit

Excellent customer service, fantastic location near train stations and restaurants. Very clean and modern.

10

Rhona

1 sept. 2025

·

A séjourné 2 nuits

Modern and clean, convenient to Victoria Station and therefore train to Gatwick, good vibe, lots to do in the area (shops, restaurants).

10

John

22 mars 2025

·

A séjourné 1 nuit

The bed was extremely comfortable and property was clean .customer service was excellent. Very modern

10

Man Tak

10 août 2025

·

A séjourné 5 nuits

Small (blood?) smudge on 2 of the replacement towels after a light clean. Otherwise, love the place.

10

Brian

28 juil. 2024

·

A séjourné 3 nuits

Great value. Very clean and well organized facility

8

MAGGIE

24 oct. 2024

·

A séjourné 2 nuits

Smelly towels , it looks clean but it does not smell clean

8

Sascha

28 août 2025

·

A séjourné 6 nuits

Very Clean

10

Anca

17 sept. 2024

·

A séjourné 2 nuits

Very clean

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont compactes et efficientes, avec des commandes via iPad/application, de grands lits confortables, des stores occultants et de bonnes douches ; l'isolation acoustique est généralement bonne. Les inconvénients courants incluent un espace de rangement limité, le lit placé contre la fenêtre avec un accès sur un seul côté, et des problèmes occasionnels avec la télévision, le Wi-Fi ou la climatisation.

Avis de voyageur à ce sujet

10

Leah

9 nov. 2024

·

A séjourné 2 nuits

This was a really great surprise; extremely well set up for remote working needs. Plenty of seats and plugs in the common area, with 24 hour bar with food; helpful staff. Room small but modern and comfy, and I really appreciated the total black out shades that actually worked. Location has everything you need and easy transport access.

10

YOLANDA

22 juin 2025

·

A séjourné 4 nuits

Great location but lots of homeless people and the rooms are extremely small. Staff was great and rooms clean.

6

Tracey

7 juin 2025

·

A séjourné 4 nuits

Rooms are way too small, tv didn’t work

4

Yousif

8 août 2025

·

A séjourné 3 nuits

Room is too small. Bed is wall to wall (you have to crawl over your partner to get in bed. Not enough space for 2 people to cross each other. Bath room and shower are too narrow you can barely move.

10

Mary

30 sept. 2024

·

A séjourné 3 nuits

Tiny room but well thought out with a lot of tech. The entire room was controlled by a tablet. Awesome shower, large soft towels. Room was clean and the location is great. Close to everything in the Victoria area and a short walk to Buckingham Palace. The negative for me was that the bed has three walls around it. Made it hard for the person on the inside to get out in the middle of the night. On the positive side the bed was very comfy and the room was equipped with great blackout curtains.

10

Jihee

6 août 2025

·

A séjourné 2 nuits

Very comfortable bed, quiet, high tech room that blocked out all light effectively for sleep. Terrific breakfast buffet and nice lounge area. Convenient to major sites, Hyde Park and transportation. Staff is very nice, helpful and available. Only downside is room for one is small (not enough room to layout luggage) and there appears to be homeless shelter area on start of the block where hotel is located - I never had any issues walking back and forth from the hotel on my own and never felt unsafe but just pay attention to your surroundings if you are solo traveler like I was.

8

JAMES

10 avr. 2025

·

A séjourné 2 nuits

Good hotel, very clean and efficient but rooms are small, the double bed you can only access from one side, and you need to use an iPad to access everything (like switch on tv etc) too much tech for techs sake (and I work in tech!)

8

Eric

31 août 2025

·

A séjourné 2 nuits

Cool hotel, but don’t like the fact that one person has to sleep against the window

8

Mykul

23 juil. 2025

·

A séjourné 6 nuits

Small room, but clean and bright. Bed was perfect firmness. The blackout curtain was very effective. Not wild about the colour changing lights.

10

Robin

21 août 2024

·

A séjourné 3 nuits

Great, ultra modern hotel, BUT bed has only one side to get in and out. Makes it hard for the first person in to get out after the second person goes to sleep

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité, son efficacité et sa serviabilité lors de l'enregistrement, du petit-déjeuner et de l'assistance générale. Quelques clients ont signalé une impression de service en libre-service impersonnel ou des manques de service isolés, mais ceux-ci étaient exceptionnels.

Avis de voyageur à ce sujet

10

Zoe

25 sept. 2025

·

A séjourné 1 nuit

Y’all. Your staff was so kind and welcoming and helpful!! 10/10.

2

Michael

2 sept. 2024

·

A séjourné 2 nuits

After a full day of travel from the States upon check in at 9:30pm my wife, daughter and I were told the max occupancy was 2 per room and that there were no other rooms available there during our 4 night stay. We quickly checked availability at other nearby hotels and finding none asked for our key to stow our bags and go get food and try to find another hotel nearby for one of us. Finding none, we decided to go back to the hotel and search on line in another area. However, when we tried to enter the hotel our keys didn’t work. After a guest let us in it took several minutes for a staff member to appear and tell us our cards had been deactivated and demanded to know our plan. I informed him we we were in the process of resolving the issue but he had no right to stop us from accessing a room we had paid for or else he should refund our money. He refused to either activate or refund and only reactivated after I threatened to call the police. He then yelled at my wife and daughter that they had a half hour to get out or he would call the police. Fortunately, the RUI across the street again and they found me an empty accessible room, as it was after midnight at that point. When I complained to Citizen M they funnelled the complaint back to the hotel and they cited a health and safety issue, although a family of three with a pre-teen checked in during our interaction with the manager. They took no responsibility for their actions. Terrible.

10

Francesca

7 juin 2025

·

A séjourné 2 nuits

Staff was nice and friendly, they held my luggage, nice location.

10

William

28 oct. 2025

·

A séjourné 2 nuits

Great staff!

10

Eric

10 sept. 2025

·

A séjourné 1 nuit

The staff was extremely friendly and helpful. As always, the rooms were immaculate and comfortable.

6

LILYANNA

20 juil. 2025

·

A séjourné 1 nuit

Our check-in was uninspiring; the booking could not be found. The girl helping us looked into it and realised my surname was incorrect, but instead of checking us in (as she had retrieved the booking), she directed us to re-enter the surname again into the iPad. We did not feel like valued clients, it felt very transactional. The room had an iPad in it too, to control the lights and blinds - it was confusing and a lot of effort to use. The room was also freezing cold and the sink was blocked and draining very slowly. We went down to the bar to have a drink and were not acknowledged by either the bar man or the other staff member who was sitting up the bar, on a bar stool, filling in paper work. A little 'hello, I'll be with you in minute' , wouldn't have gone amiss. Finally, the rooms do not have irons. Instead, there is a tiny, stuffy, dark room called Iron Heaven, which should really be called Iron Hell as it was not only incredibly warm but also so badly lit that I could not see whether or not the creases were being ironed out. I do not feel that Citizen M is the right kind of hotel if you want to feel like a valued customer, if you like to have the receptionist speak with you about the hotel and if you can't stand overly-loud music in the lobby. If, on the other hand, you want a transactional kind of fast-food type stay, then Citizen M is the place for you.

10

James

31 mai 2025

·

A séjourné 1 nuit

The staff were excellent- my wife injured her knee and they were very thoughtful- providing ice and a compress. Very impressed!

10

Svetlana

20 mai 2025

·

A séjourné 3 nuits

Our stay at CitizenM London was excellent overall. Despite initial check-in difficulties due to unforeseen booking issues, the staff quickly resolved everything with exceptional care. Our room was impeccably clean, very comfortable, and easy to access—ideal for a short stay. Additionally, the breakfast options were outstanding, offering an impressive variety that could satisfy even the most extravagant tastes and accommodate a healthy lifestyle. Highly recommended!

10

Pauline

19 oct. 2024

·

A séjourné 2 nuits

I had a great experience. The staff were excellent.

10

Nina Narin

11 sept. 2025

·

A séjourné 2 nuits

First time staying at this hotel but will from now on be my first choice on all my work trips to London! Room was clean, bed comfortably, desk great. Lounge and breakfast area had a nice, welcoming vibe and staff service level was 10/10. A stonesthrow from Victoria station. 20+ trips and this was my best stay yet.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Exceptionnellement pratique pour la gare de Victoria et pour se rendre à pied aux principaux sites touristiques, théâtres et restaurants, ce qui facilite les transports. Plusieurs commentaires mentionnent que le quartier immédiat est austère avec une présence visible de sans-abrisme et du bruit de la rue, mais la plupart ont trouvé l'accès et les transports excellents.

Avis de voyageur à ce sujet

10

Amaraporn

3 juin 2025

·

A séjourné 2 nuits

Great location!!

6

Andrew

28 avr. 2025

·

A séjourné 4 nuits

Stayed here multiple times, WiFi has gotten worse and sketchy people camp out in the area at all times of day, not as good as it used to be

10

Ewa

11 août 2024

·

A séjourné 2 nuits

I love the hotel and location.

10

Francis

22 juil. 2025

·

A séjourné 2 nuits

Beds were super comfortable!! Great location!

10

Julien

12 sept. 2024

·

A séjourné 5 nuits

Close to Victoria station and Buckingham Palace. However, several homeless people in the area.

6

polyna

21 mai 2025

·

A séjourné 3 nuits

Too many homeless people next to the hotel felt very unsecured. Also priced a lot for a small room

10

Robert

25 oct. 2024

·

A séjourné 1 nuit

Perfect spot for a quick overnight. Easy access to Victoria station and the direct train to gatwick.

10

Rhona

1 sept. 2025

·

A séjourné 2 nuits

Modern and clean, convenient to Victoria Station and therefore train to Gatwick, good vibe, lots to do in the area (shops, restaurants).

8

Randee

21 oct. 2024

·

A séjourné 4 nuits

Excellent staff!! Nice clean rooms! Love the king sized bed! There are pros and cons to the location. Nice to be close to big train and bus hubs. We easily walked to our bus tours. Lots of fast food options in the area. Not too far from many big attractions. It is a very noisy neighborhood which made it difficult to sleep at night. Also kind of a dirty neighborhood with a high homeless population. They didn’t bother us though. The hotel itself was outstanding. I might request that they make the mattresses softer, and the windows more sound proof. A white noise app on the tablet would help too! And an option to turn off more lights without turning them all off.

10

Kathleen

28 août 2025

·

A séjourné 3 nuits

Practically across the street from Victoria Station but on a quieter side street with shops and eateries nearby. Great value.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner reçoit régulièrement des éloges pour sa qualité et sa variété, avec un bon café et un buffet populaire ; le bar est ouvert 24h/24. Certains clients estiment que les prix du petit-déjeuner ou de la nourriture sont élevés et notent un menu limité pour le dîner.

Avis de voyageur à ce sujet

8

Robert

18 août 2025

·

A séjourné 1 nuit

Great breakfast, rooms and friendly staff

6

Ronald

4 nov. 2025

·

A séjourné 6 nuits

Watery eggs selection ok

10

Anna

28 juil. 2025

·

A séjourné 5 nuits

This hotel was in a perfect location. Very central and close to Victoria Station. It has a cool vibe and a vibrant lobby that’s always busy with guests working and mingling. The bar and restaurant are available 24/7. The staff was helpful and friendly. I definitely recommend this hotel and will stay there again.

10

Kenneth

8 août 2025

·

A séjourné 15 nuits

Excellent service. Nice atmosphere. Good breakfast Very handy to trains and buses. Bed comfortable. Breakfast had an ample range of selections.

8

Marco

25 mars 2025

·

A séjourné 1 nuit

I liked the hotel vibe and the room was small but comfortable and with very nice details including the coloured lighting options. The bed was very comfortable. The dining was very limited. We were told that quite a few things on the menu weren’t available and we decided to find another restaurant. The breakfast was excellent. It’s not included but it’s worth paying for it. I would go back to citizenM.

10

Monique

18 juil. 2025

·

A séjourné 4 nuits

Citizen M is perfectly located next to the Victoria Staion. The hotel is very clean and comfortable. You can order food from your room, but you have to bring it up yourself. Breakfast is available, it was delicious, but a bit pricey at £20. Overall a wonderful stay. Very clean, safe, and in a great location.

10

lynn

23 sept. 2025

·

A séjourné 2 nuits

Great location room was clean comfortable bed and pillows . Great breakfast and staff was very friendly

10

Lorraine

28 juil. 2025

·

A séjourné 6 nuits

Perfect for our stay in London. Breakfast is lovely with a super variety to choose from. Location to Victoria Station helps with touring London. Love CitizenM concept.

10

Karl

28 juil. 2024

·

A séjourné 3 nuits

Amazing breakfast spread!

10

Mark

18 janv. 2025

·

A séjourné 2 nuits

Very nice vibe, with an attentive staff. Don't miss the amazing breakfast -- not just classic English, but everything from fresh guacamole and terrific scrambled eggs, to smoked salmon, great croissants, and fresh London bagels. Terrific stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	171 $US
février	191 $US
mars	203 $US
avril	257 $US
mai	266 $US
juin	310 $US
juillet	292 $US
août	213 $US
septembre	297 $US
octobre	269 $US
novembre	269 $US
décembre	280 $US

di	lu	ma	me	je	ve	sa
1 $167	2 $334	3 $440	4 $443	5 $309	6 $248	7 $305
8 $184	9 $305	10 $389	11 $363	12 $305	13 $214	14 $264
15 $192	16 $274	17 $372	18 $387	19 $358	20 $280	21 $351
22 $173	23 $236	24 $326	25 $326	26 $331	27 $356	28 $356
29 $220	30 $274

citizenM London Victoria Station

Prix pour citizenM London Victoria Station

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 très grand lit (View)

Chambre, 1 très grand lit

Chambre, 1 très grand lit (High Floor)

Chambre, 1 très grand lit (Mobility Accessible, Roll-In Shower)

Avis des voyageurs sur citizenM London Victoria Station

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $509	21 $526	22 $255	23 $202	24 $245
25 $184	26 $184	27 $285	28 $274	29 $213	30 $180	31 $218