Is parking available at the property?

Self-parking is available on-site for a fee of EUR 10.00 per night. Guests must contact the property in advance to reserve parking. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 11 AM for a fee of approximately EUR 15.00 for adults and EUR 6.00 for children.

Are pets allowed at the property?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is available from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

An airport shuttle service is available for a fee of EUR 160 per vehicle (maximum occupancy of 4). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional amenities for guests with disabilities may be available upon request.

Where is the property located in relation to key landmarks?

The property is located in the heart of Freiburg im Breisgau, just steps from Southern Black Forest Nature Park and 6 minutes by foot from Colombischlossle. It is approximately 0.7 miles from University Church and 24.1 miles from Feldberg Ski Resort. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are welcome at the property. Kids can stay for free up to a certain age, which is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 30.00 per night. Advance request or confirmation may be required for extra beds.

The Alex Hotel Freiburg im Breisgau

Average nightly price at The Alex Hotel by month, last 12 months (USD)
Month	Average price
January	$127
February	$121
March	$145
April	$157
May	$169
June	$168
July	$171
August	$161
September	$175
October	$159
November	$142
December	$166

What guests think

At The Alex Hotel, travelers consistently praise the walkable location near Freiburg’s train station and old town, the friendly, attentive staff, and the modern, very clean interiors that feel recently refreshed and comfortable for short city stays.

Rooms are generally small, some with narrow 140 cm beds, and several guests report thin walls or hallway noise; a few also note unreliable in-room Wi-Fi. Breakfast earns many compliments but the selection is modest for some and the price feels high to a few. On-site parking is limited, so expect to use nearby paid garages when spaces are unavailable. Overall, expect a tidy, well-run boutique stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is limited or unavailable for some stays, and several guests used nearby paid garages instead. Other facilities are rarely discussed in the reviews.

Related guest reviews

10

Joshua

Oct 16, 2023

·

Stayed 1 night

Very good service, welcoming and helpful. Great breakfast and easy parking. Hotel is on a quiet street.

10

Rebecca

Jul 11, 2024

·

Stayed 1 night

Lovely hotel, nice breakfast. Small but comfortable rooms. Disappointed that they don’t have the parking that they advertise at least not for us. We had to pay to park down the street. There was a wine festival in town that was recommended by Toby at the front desk which was a great recommendation. He was especially helpful and considerate in answering our questions. The hotel is close to the old town just a short walk.

6

David

Oct 10, 2022

·

Stayed 2 nights

L'hôtel est proche du centre-ville (quelques minutes à pieds) en très bon état, l'accueil y est bien, mais.. si vous venez en voiture vous devrez libérer la place de parking pour 12:00, je n'avais pas compris ceci (l'allemand n'est pas ma langue maternelle) et je disposais d'un late check out à 15:00... bref j'ai dû payer 10 euros de plus pour 1h45.. c'est le premier hôtel ou je dois libérer une place de parking avant de rendre ma chambre... et cela n'est pas indiqué lors de la réservation sur hotels.com. dommage

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10

Lorelee

Jul 19, 2024

·

Stayed 3 nights

This hotel was great! We could not park in their garage but there was a fantastic garage just around the corner. The room was very nice and comfortable and the whole hotel feels new. The location is also great, just a very short walk to the center.

10

Anne

Sep 29, 2023

·

Stayed 1 night

Really nice hotel. Great location next to train station and buses, easy walking distance to city centre. Staff were lovely and allowed me to work from the lounge the following day aftee I checked out with no fuss. Breakfast is served but as far as I could tell, not lunch or dinner. I don't think there is room service either. But there are restaurants and takeaways close by.

10

Kelly

May 16, 2025

·

Stayed 5 nights

This was a wonderful place to stay! The staff were all welcoming, attentive, and helpful. The hotel is a short walk from the main train station, and in a great location to explore the beautiful city. Great breakfast in the morning, nice terrace for drinks in the evening. Will happily return for another visit! Danke schön!

6

Carlos Javier Garcia

Aug 3, 2024

·

Stayed 1 night

Einzelzimmer als Doppelzimmer verkauft. viel zu kleines Bett. Stellplatz verkauft an einem Samstag Abend ohne den Hinweis das die Parkplätze gegenüber an einem Sonntag gratis sind

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10

Matthias

May 13, 2025

·

Stayed 2 nights

Das Hotel ist fußläufig einige Minuten vom Bahnhof entfernt, sehr neu, sauber und hat eine 24h Rezeption/Bar. Das Personal ist sehr freundlich und hilfsbereit, insgesamt ein toller Service.

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8

Christian

Apr 5, 2024

·

Stayed 1 night

Zu wenig Parkplätze

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6

GYoezoe

Jul 23, 2023

·

Stayed 2 nights

Die Zimmer sind eigentlich für zwei Personen viel zu klein. Es ist nicht möglich zwei Bordcase öffnen und geöfnet lassen. Wenn Sie mit dem Wagen anreisen wollen, überlegen Sie es gut!! Es gibt keine Parkmöglichkeit, nur 4 Plätze, aber sie sind irgendwie immer ausgebucht. . Parken rundum das Hotel niergends, nur gegen Gerbühr, 3,50E/Std., möglich. Dafür kann das Hotel aber nicht..Freiburg ist die AUTOFEINDLICHSTE Stadt, was ich bisher erlebt habe. (40 Jahre im Außendienst.)

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is praised across many reviews, with rooms and public areas described as very clean and well kept. A few minor issues appear, like dusty bathroom floors or water splashing from partial shower screens.

Related guest reviews

10

Alexandra

Jul 11, 2023

·

Stayed 2 nights

Fantastic hotel, great value for money. Very clean and well equipped. A 10 minute walk to the old town. Particularly friendly and helpful staff.

10

Jürgen

Mar 23, 2024

·

Stayed 1 night

Super gepflegt, extrem sauber, guter Service, gutes kleines Frühstück. Stoffservietten, Silberbesteck, Geheimtipp

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10

Joanne

Apr 17, 2023

·

Stayed 3 nights

Very clean, beautiful and quiet boutique hotel! Rooms are nicely designed, a good size. Bathrooms are clean, the showers are a bit tricky b/c the glass wall is not wide so you have to watch how much you splash outside the area but it is tiled very well. There are mini bottles of personal items and a hair dryer. The staff are beautiful people and friendly and helpful. We had the breakfast once, very good. I wish there was an option to get a quick complimentary coffee when someone isn't in the mood or has no time for breakfast, like most hotels. But a 5 minute walk will take you to cafe options nearby. It is about a 7 minute walk to the Altstadt, which is fine. If you want to be directly in the Altstadt, I recommend looking for another hotel but we like being away from noisy streets, although the Altstadt doesn't seem too noisy late at night. There is a quick elevator in this hotel and great curtains and automatic metal shutters for good room darkening. Beds are comfortable. Our only complaint is the wifi.... it is TERRIBLE. If you need good wifi for work purposes or other, don't book here. We had to often try different times of day to get anything to load (travel ideas, social media, etc)

10

Jovana

Oct 21, 2024

·

Stayed 2 nights

El hotel lucia bien y limpio. Las camas cómodas Las personas del mostrador excelente servicio. Muy cerca caminando a la estación del tren Te llevan a Titisie, Trberg. El buffet del desayuno pequeño pero variado, fresco agradable y buen precio. El piso del baño tenia polvo.

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10

Angelo

Jul 11, 2025

·

Stayed 2 nights

Personeel is zeer vriendelijk en behulpzaam. Kamers zijn netjes en alles is aanwezig. Ligging is ideaal om centrum te bezoeken.

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10

Salome

Jul 7, 2024

·

Stayed 1 night

I need a nice but not too expensive hotel near the station. The Alex was perfect, very modern, quiet and clean. I will book again when in Freiburg

8

Stephen

Mar 3, 2022

·

Stayed 1 night

Used this hotel as a stop over on our way to Switzerland. Hotel is near the town centre which you need to get an evening meal. Breakfast was !2 Euros each extra and was very fresh but not a huge choice. Very clean, friendly staff. Room was quite small but bathroom was lovely.

10

Matthias

May 13, 2025

·

Stayed 2 nights

Das Hotel ist fußläufig einige Minuten vom Bahnhof entfernt, sehr neu, sauber und hat eine 24h Rezeption/Bar. Das Personal ist sehr freundlich und hilfsbereit, insgesamt ein toller Service.

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10

Maximilian

Oct 17, 2022

·

Stayed 3 nights

Schönes Hotel, frisch renoviert (2022), ruhig gelegen, bequemes Bett mit Platz (auch für große Personen geeignet). Stadt und Uni fußläufig.

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10

SunDee

Apr 14, 2025

·

Stayed 1 night

Cozy but really clean. Amazing breakfast. Super helpful staff!! Would definitely stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern but compact, and several note narrow 140 cm ‘French’ beds. Some guests report thin walls or hallway noise and spotty in-room Wi-Fi; showers with partial glass can leave bathroom floors wet.

Related guest reviews

10

Joanne

Apr 17, 2023

·

Stayed 3 nights

Very clean, beautiful and quiet boutique hotel! Rooms are nicely designed, a good size. Bathrooms are clean, the showers are a bit tricky b/c the glass wall is not wide so you have to watch how much you splash outside the area but it is tiled very well. There are mini bottles of personal items and a hair dryer. The staff are beautiful people and friendly and helpful. We had the breakfast once, very good. I wish there was an option to get a quick complimentary coffee when someone isn't in the mood or has no time for breakfast, like most hotels. But a 5 minute walk will take you to cafe options nearby. It is about a 7 minute walk to the Altstadt, which is fine. If you want to be directly in the Altstadt, I recommend looking for another hotel but we like being away from noisy streets, although the Altstadt doesn't seem too noisy late at night. There is a quick elevator in this hotel and great curtains and automatic metal shutters for good room darkening. Beds are comfortable. Our only complaint is the wifi.... it is TERRIBLE. If you need good wifi for work purposes or other, don't book here. We had to often try different times of day to get anything to load (travel ideas, social media, etc)

8

Harald

Jul 20, 2025

·

Stayed 2 nights

Dichtbij het treinstation van Freiburg. Gelegen in een wijk met buiten het centrum. Kamer was mooi, maar wel gehorig.

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8

Shalini

May 15, 2023

·

Stayed 3 nights

Quiet boutique hotel in Freiburg, close to the old city centre, which is easily accessible on foot. We adjusted our booking so only got to experience a twin room (we had a double room previously). The room was very small, but clean. The single bed was comfortable, but the pillow was not. We had breakfast included; they don't have a good selection but then it is a small hotel. The property itself is great, with a cosy study where we had hot chocolate and relaxed after a day of exploration.

6

Alicia

Dec 15, 2024

·

Stayed 2 nights

Modernes Hotel, Altstadt ist gut zu Fuß erreichbar. Das Frühstücksbuffet ist klein, aber fein. Wir haben ein Doppelzimmer mit Doppelbett gebucht, bekommen haben wir ein 140cm Bett. Die Matratze war nicht ausgelegt für 2 Personen, da waren Rückenschmerzen vorprogrammiert. Leider haben wir das Hotel bzw. Zimmer als sehr hellhörig empfunden. Wir haben jeden Gast das Treppenhaus hoch und runter laufen hören, ebenso wie jeden Schritt über unserem Stockwerk - vor allem nachts. Das hat dazu geführt, dass wir wenig bis kaum Schlaf hatten. An erholsamen Schlaf war also nicht zu denken.

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8

Sara

May 19, 2024

·

Stayed 2 nights

Schön renoviertes Hotel, stadtnah, Fenster lässt sich öffnen, Verdunkelungsvorhang, Safe. Bett war 1.40, eher klein. Kissen konnten gewechselt/dazubestellt werden. Dusche hatte nur eine Glasscheibe (kein Vorhang o Schiebetüre)…nach dem Duschen war der ganze Boden nass. Das müsste man unbedingt ändern.

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8

Stephen

Mar 3, 2022

·

Stayed 1 night

Used this hotel as a stop over on our way to Switzerland. Hotel is near the town centre which you need to get an evening meal. Breakfast was !2 Euros each extra and was very fresh but not a huge choice. Very clean, friendly staff. Room was quite small but bathroom was lovely.

8

Elisabeth

Oct 2, 2023

·

Stayed 1 night

Alles war sehr gut, ausser die Zimmer waren viel zu klein

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8

Michela

Oct 16, 2025

·

Stayed 1 night

Camera nuove, arredamento moderno, letto matrimoniale alla francese un po’ piccolo sarebbe stato meglio specificarlo

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8

Steffen

Jun 15, 2025

·

Stayed 3 nights

Very thin walls - one practically hears everything from the immediate neighbouring rooms.

6

Hugh

May 1, 2022

·

Stayed 1 night

Location was good. Nice quiet street, but close to the old town and the train station. Front desk service was very nice and helpful. However, this was a business trip and the wifi in my room was terrible- slow and intermittent. It was good in the lobby.

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Service

Service is widely described as friendly, welcoming, and helpful across reception and breakfast teams; some staff offer useful local tips and flexibility. Isolated complaints mention an unhelpful check-in and a strict refund policy.

Related guest reviews

10

Andrew

May 17, 2024

·

Stayed 2 nights

Nice hotel within easy walking distance of city centre of Freiburg. Short walk from the station if accessing city by train or bus. Modern hotel with clear practical rooms. Reception staff friendly and helpful (plus added bonus of speaking English).

10

Claus

Jul 4, 2022

·

Stayed 1 night

Besonders Hervorzuheben ist der ausgezeichnete Service aller Mitarbeiterinnen Kompliment

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6

Daniel

Sep 15, 2023

·

Stayed 1 night

reception par Fille ( jennifer je crois ) très ordinaire voir même très froid et aucun upgrade vip meme un lundi soir sans explication , ne semblait pas croirr que j'étais membre gold !! de plus sur les 14 réservations en Allemagne c'est le seul hotel qui mon demandé les 4 passeport ??? par contre le garcon du soir nous as recommander un restaurant et étais hyper sympathique et aimable bref ça ne vaut pas la peine pour un hotel VIP et déjeuner tr`s moyen .

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10

Daniela

Nov 10, 2025

·

Stayed 1 night

The breakfast buffet had everything we could have wanted and more and the service was quick and friendly. The check-in staff were very welcoming and helpful and provided us with a city map and directions for walking to the city centre.

10

Kelly

May 16, 2025

·

Stayed 5 nights

This was a wonderful place to stay! The staff were all welcoming, attentive, and helpful. The hotel is a short walk from the main train station, and in a great location to explore the beautiful city. Great breakfast in the morning, nice terrace for drinks in the evening. Will happily return for another visit! Danke schön!

8

David

Dec 18, 2025

·

Stayed 3 nights

Excellent standard hotel in convenient location from city centre. Welcoming and attentive staff. Highly recommended.

10

Josef

Sep 6, 2024

·

Stayed 1 night

Staff were excellent. Facilities clean and very convenient location from train station. Room was ready early and a great value

10

Matthias

May 13, 2025

·

Stayed 2 nights

Das Hotel ist fußläufig einige Minuten vom Bahnhof entfernt, sehr neu, sauber und hat eine 24h Rezeption/Bar. Das Personal ist sehr freundlich und hilfsbereit, insgesamt ein toller Service.

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10

Pei Ling

Jun 12, 2024

·

Stayed 3 nights

Love their service!

2

ANDY

Mar 8, 2024

·

Stayed 2 nights

Due to german teain strike i wasunable to get to the hotel and they refused refund

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Location

The location is very convenient—on a quiet street within easy walking distance of the main station and Freiburg’s old town. Many found it ideal for exploring the city on foot.

Related guest reviews

10

Andrew

May 17, 2024

·

Stayed 2 nights

Nice hotel within easy walking distance of city centre of Freiburg. Short walk from the station if accessing city by train or bus. Modern hotel with clear practical rooms. Reception staff friendly and helpful (plus added bonus of speaking English).

10

Lorelee

Jul 19, 2024

·

Stayed 3 nights

This hotel was great! We could not park in their garage but there was a fantastic garage just around the corner. The room was very nice and comfortable and the whole hotel feels new. The location is also great, just a very short walk to the center.

8

David

Dec 18, 2025

·

Stayed 3 nights

Excellent standard hotel in convenient location from city centre. Welcoming and attentive staff. Highly recommended.

10

Maria

Feb 22, 2025

·

Stayed 1 night

Comfortable room in a very nice hotel. Located in a quiet street close to the historic old city. Breakfast offers plenty of options.

10

Angelo

Jul 11, 2025

·

Stayed 2 nights

Personeel is zeer vriendelijk en behulpzaam. Kamers zijn netjes en alles is aanwezig. Ligging is ideaal om centrum te bezoeken.

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10

Matthias

Apr 30, 2024

·

Stayed 1 night

Das Personal war sehr freundlich. Die Lage des Hotels ist optimal. Sehr zentral und doch sehr ruhig gelegen. Immer gerne wieder.

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10

Ottmar

Jan 16, 2025

·

Stayed 2 nights

Gute Lage zu Bahnhof und Uniklinik

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10

Salome

Jul 7, 2024

·

Stayed 1 night

I need a nice but not too expensive hotel near the station. The Alex was perfect, very modern, quiet and clean. I will book again when in Freiburg

10

Fotios

Aug 31, 2024

·

Stayed 1 night

Sehr Zentral und ruhig gelegen .

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10

Kevin

Oct 1, 2025

·

Stayed 1 night

We stayed for only one night, while we were passing through to Munich. It was very walkable and the rooms were lovely. I had a lovely brunch at Cafe Chloe and a quick walk over to the outdoor market.

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Dining

Breakfast draws frequent praise for quality and friendly service, though several cite a modest selection and occasional poor value. Little is said about other meals.

Related guest reviews

10

Joshua

Oct 16, 2023

·

Stayed 1 night

Very good service, welcoming and helpful. Great breakfast and easy parking. Hotel is on a quiet street.

10

Graham

Sep 13, 2023

·

Stayed 3 nights

Great hotel, great staff, great breakfast. Everything we hoped for.

10

Daniela

Nov 10, 2025

·

Stayed 1 night

The breakfast buffet had everything we could have wanted and more and the service was quick and friendly. The check-in staff were very welcoming and helpful and provided us with a city map and directions for walking to the city centre.

10

Anne

Sep 29, 2023

·

Stayed 1 night

Really nice hotel. Great location next to train station and buses, easy walking distance to city centre. Staff were lovely and allowed me to work from the lounge the following day aftee I checked out with no fuss. Breakfast is served but as far as I could tell, not lunch or dinner. I don't think there is room service either. But there are restaurants and takeaways close by.

8

Shalini

May 15, 2023

·

Stayed 3 nights

Quiet boutique hotel in Freiburg, close to the old city centre, which is easily accessible on foot. We adjusted our booking so only got to experience a twin room (we had a double room previously). The room was very small, but clean. The single bed was comfortable, but the pillow was not. We had breakfast included; they don't have a good selection but then it is a small hotel. The property itself is great, with a cosy study where we had hot chocolate and relaxed after a day of exploration.

10

Kelly

May 16, 2025

·

Stayed 5 nights

This was a wonderful place to stay! The staff were all welcoming, attentive, and helpful. The hotel is a short walk from the main train station, and in a great location to explore the beautiful city. Great breakfast in the morning, nice terrace for drinks in the evening. Will happily return for another visit! Danke schön!

10

Ricardo

Oct 19, 2022

·

Stayed 3 nights

Bem localizado. Próximo da estação ferroviária e do centro histórico de Freiburg. Tomei café da manhã um dia e achei o preço caro (15 euros) para o serviço. O quarto é pequeno mas confortável. O atendimento é muito bom.

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8

Matthias

Nov 24, 2023

·

Stayed 4 nights

Schöne und saubere Zimmer, guter Service das Frühstück ist jedoch sehr optimierungsbedürftig.

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8

Asaf

Feb 22, 2025

·

Stayed 1 night

Close to the freiburg main train station and thecold town. Both walkable. The breakfast is basic. Bread, egg, cheese. Ham

10

SunDee

Apr 14, 2025

·

Stayed 1 night

Cozy but really clean. Amazing breakfast. Super helpful staff!! Would definitely stay here again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $139	2 $140	3 $164	4 $140	5 $167	6 $142	7 $164
8 $138	9 $140	10 $138	11 $141	12 $167	13 $167	14 $167
15 $142	16 $144	17 $167	18 $144	19 $144	20 $142	21
22 $144	23 $144	24 $144	25	26	27	28
29 $140	30 $165

The Alex Hotel

Prices for The Alex Hotel

Monthly average prices

About this property

Location

Room options

Double Room, 1 Double Bed

Twin Room

Double Room, 1 King Bed

Double Room, 1 Queen Bed

Guest reviews of The Alex Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Alex Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $243	24
25 $150	26 $151	27 $152	28 $151	29 $160	30 $160	31 $164