Hotel Castello

Venice can be expensive, so this was a perfectly suitable budget option. The staff were excellent, and really made the experience lovely. The breakfast was an extra charge, and was a bit limited, so we opted to go out for breakfast. The area is walkable and has lots of great dining options. The staff cleans very regularly and thoroughly, so even though the design motif uses a lot of fabric (which can sometimes be incompatible with a crisp look), I felt that the hotel was clean. The room was basic, but comfortable. The air conditioning worked great, and there was a lovely rooftop terrace. It's walking distance to lots of the famous sights of Venice, so that's why we stayed there, and it worked out perfectly. Again, the staff was wonderful!

zonder lift was echt moeilijk

There was no elevator. We had to take 62 steps to our room on the third floor. The aisle on the way to the hotel looked shady. Nevertheless, Saad was most helpful.

Really nice clean old style hotel in the middle of everything in San Marco area. Would come back for short stay ps : no elevators :-)

Seeing it from outside, you would not expect the very special inside. Very barok, fabric even on the walls. Plus: location 2min walk from Bridge of Sighs, good aircon, good bed, properly functioning fridge. Min: shower head should be replaced. I would definitely recommend this hotel to my friends.

Excellent lodging and location. Water bus station very close. Wonderful dining and shopping options. Only downside was no elevator, but assistsncd was available for carrying liggagd

Ótima cordialidade, apenas o Wi-Fi não era bom e tivemos que sempre deixar a chave na recepção

24hr front desk. English speaking and every one was very nice! Bedroom is small, but clean. Good clean bathroom and AC worked just fine. Away from crowds but super close to St Marks, water taxi, shops and restaurants. Good signage made it easy to find. Would definitely stay here again.

Ottima scelta per alloggiare a Venezia. Unico neo l'assenza dell'ascensore. Ottimo rapporto qualità prezzo

The property was excellent and the location was amazing and so easy to get to just 4 min walk from the water station. The staff were great and we had a fantastic time, also we loved the roof top patio for those times when you want to just go and sit and have a quiet drink.

Clean and beautiful with comfortable room

The location is amazing. The staff were very friendly and helpful. The room was small but very clean.

Room had a very bad sewer smell. Ants in the bathroom and in the bed.

This property really needs some renovation. Smells like an old damaged property. The room size and cleanliness is not great at all. Bathroom is clean and renovated. No blankets were provided. There was a blanket in the closet which is used by every guest that stays there as there is no cover on the blanket. It does not fit a hospitality industry standard. They don’t even offer a complimentary water bottle. There is no elevator and if you have luggages with you good luck. Specially if you get your room on the 3rd floor then you’re definitely gonna feel it. Very very old property and the rooms have weird smell. We found a crawling bug on my bed. I forgot to take a picture of it as I was panicking. If it was first floor it would’ve made a bit more sense but I was on the 3rd floor so really didn’t make any sense. Definitely would not recommend it. Not too friendly staff. Some were okay but the rest were not so helpful. The mirror in the room has rusts all over it. It was so old you can’t even see your face properly. I was not going write anything honestly but then the review popped up so I had to. I did read about the no elevator on one of the review but I did not think it’s gonna be this bad. Not sure how this property has such a high rating honestly. Maybe because it’s right by the tourist area where the church is. The tourist area. Very much walkable a lot of shopping center but that’s anywhere you stay in this area as I realized. Good luck!

Das Hotelzimmer war modrig und stank unfassbar nach Schimmel. Ich will nicht wissen, was sich hinter der Tapete verbirgt...

The staff was nice and the room was big and clean. The hotel is quite dated but somehow still charming. The hotel is in a good location and breakfast was decent. We enjoyed our time here.

The hotel has a good location, very close to restaurants and important sites. The decor is frightening. From the moment you walk in, the bad smell is very strong. The smell of damp inside the room is overwhelming. It's very noisy inside the hotel. There's no elevator. And something very strange is that you have to leave your room keys at reception; you have no privacy

le logement était propre, la salle de bain semblait avoir été rénovée récemment. La climatisation fonctionnait très bien. L’accueil était bien! Rien a dire je recommande cet hôtel.

Checkin staff was very nice and room was clean!

I loved the atmosphere, area and just about everything but as soon as I entered the room I could smell mold. I am highly allergic to mold and had a terrible reaction, headache, cold symptoms, the whole head thing. If you can take the mold (it’s a very old building) you’ll be fine.

The small but new bathroom, good position in ka zone, the habitation should be modernize, the plugs in poor states little light. The sleeping blanket should not cover it and has a bad sensation to the body. The staff very professional.

O hotel é proximo aos principais pontos turísticos, mas no quarto que ficamos a "cama de casal" era duas camas de solteiro que não tinham a mesma altura o que fez com que a estadia fosse desconfortável. O banheiro era limpo, mas a banheira não funcionava.

Estaba viejo, muchas escaleras No hay quien te ayude Lo único bueno q esta cerca de la plaza san marcos

The good: Hotel is an amazing location - 5 min walk away from the St. Marks square. The shared terrace/patio is amazing and great way to hang out and enjoy a meal. The bad: The room has a severely limited number of power plugs. The room feels that it was not updated in a considerable amount of time. The air conditioning units were not cleaned in a considerable amount of time. As when had them working, I noticed respiratory issues with my girlfriend (a lot of coughing at night) and basically my nose was completely blocked.

Although common for many of the places we stayed in Europe, hard mattress and 4th floor without an elevator was difficult. Small but clean room. Bathroom updated. Breakfast for 10€/ea was cereals, breads, yogurt and coffee, tea and juices. Location was about 1-2 minutes walk to the harbor and St Mark’s.

This place looks ok It is not expected in photos. Room are very small and not enough space.

Great overall. Provides everything you need necessary. Double bed was 2 twins together, and room is little dusty and small due to the age of area, but overall very friendly, helpful and clean.

A lovely hotel with welcoming staff. Venetian style old rooms, with comfy beds of which were all cleaned and made each day. My only concern was just how thin the walls were. We could literally hear whole conversations, mobile phones, and pretty much everything else. I would advise ear plugs if I was to return.

The room looked absolutely nothing like the picture provided. Our window overlooked the storage area outside for chairs etc. the location is very good near St Mark Square, unfortunately that was the only saving grace. The bed was rough. For the price, I would look elsewhere, 2 nights in Sept with the city tax and all said and done was nearly $650 USD.

The hotel staff was very friendly and helpful! My friend and I had booked a room with two twin beds, but were given a room with one double. The staff were accommodating and ended up moving us to a bigger room that had two twin beds. The hotel is in a great location! It’s super close to Piazza San Marco, shopping, and dining! The hotel is on the older side and the bedding/amenities in the room reflect that. Hopefully, that’ll be updated in the future!

Struttura vicinissima a Piazza San Marco, personale disponibilissimo e struttura pulitissima. Nessuna nota negativa.

Didn’t like that they kept your room key every time you left the hotel. Didn’t feel safe to leave my belongings in there without knowing if someone will enter the room.

The location is amazing. The staff were very friendly and helpful. The room was small but very clean.

Someone broke the lock on my luggage. When I complained about this, the owner didn’t take it seriously. I didn’t feel safe.

Fantastic room, very spacious and comfortable for a family. Hotel staff were very friendly, 24/7 reception.

Really enjoyed our stay at Hotel Castello, very central, short walk to San Marco. All the staff were so lovely, always smiling when they greeted you and extremely helpful. the cleaners were all so friendly and polite. The rooms were very clean, small but comfortable. Only thing I would have liked was a small kettle in the room, I don’t know if this was available in other rooms that weren’t just ‘bed’ option. But it would have been lovely for a cuppa in the morning. We did however have a small mini bar where would could fit a couple bits to keep them cold. Some beautiful restaurants in the square 2 seconds from the hotel, delicious food and gracious waiters.

Welcomed, held bag's, and expedited room. Neat, very clean, and very close to all main attractions. Graci

The staff are great! Super close to San Marco Able to leave my bags safely after checkout. Decor dated but the price is good. Have been happy with our stay.

Hotel room was very clean and staff extremely friendly and helpful. Hotel is located conveniently, close to many tourists attractions.

24hr front desk. English speaking and every one was very nice! Bedroom is small, but clean. Good clean bathroom and AC worked just fine. Away from crowds but super close to St Marks, water taxi, shops and restaurants. Good signage made it easy to find. Would definitely stay here again.

Perfect location

The rooms are smaller, but this is normal in Venice. Very clean and just behind the Doge's Palas. Super located, and lots of restaurants around.

hard to find, directions did not get us there, but friendly people pointed us into the right direction. sign is not lit and there is no sign pointing into small street to entrance. But great location.

Endroit parfait pour visiter la ville, proche des sites

Very nice hotel but hard to find on a side street.

Location was perfect fo exploring San Marco. A lot of dining options and close to historic sites

All good. Excellent location

Fantastic hotel in the perfect location. 2 min walk to St Marks Square. Such a great little corner with restaurants and shops. So close to the waterfront etc. I would highly recommend this hotel if you are travelling to Venice. Only took us 30 mins to walk to our hotel from the train station.

Terrific location, near St. Marc’s square, dining, and shopping!

Near to san Zacarria station, covenient to St Mark Sq Basilica, Grand canal and Bridge of Sighs and lots of eating place around the area. Few minutes walk to Gondolas and public and water taxis. Good rate and convenient!

the staff was very nice and helpful. the hotel is beautiful. there are A LOT of stairs, but dont let it deter you unless you are unable to climb multiple flights. The beds are VERY firm, but it seems like all of them in Italy are. The only thing that I would change was the breakfast. It's not included and its minimal. We chose to eat breakfast other places for variety and cost comparison.

Good location, quiet, working air conditioner, friendly stuff and 24-hours reception, good coffee and breakfast. All we needed. Rooms rather small but feels venetian

Very clean, well maintained. Staff great. Breakfast included ONLY if you book directly, otherwise 10euro each and not worth it! Right around corner is Sommariva Gelateria for excellent breakfast plus several other restaurants that serve breakfast. Very close to San Marco square, and major stop for vaporetto to any where. Even with large cases you can walk from vaporetto to hotel. We would stay here again.

Bra service, vänligt bemötande, bra städning. Tyst läge och litet utsikt över takåsarna.Läget är oerhört centralt och ändå har man litet kvarterskänsla.Frukost var basal och litet tråkig.

La décoration de la chambre correspondant aux codes des palais vénitiens. C'est un peu kitsch mais parfait pour l'ambiance. Le petit-déjeuner est très décevant vu le tarif. Hôtel sympa et bien situé.

Ficamos 3 dias em Veneza e o hotel não foi uma escolha adequada. Uma noite chegamos com comida e não podíamos comer no quarto. O hotel não tem serviço de quarto. Uma das noites não tinha água quente para o banho (isso no inverno com temperaturas de 6 graus) e a calefação não funcionava. Na noite seguinte a calefação transformou o quarto em uma sauna. A cama de casal eram duas camas de solteiro e era extremamente dura. No check-in nos ofereceram café da manhã por 2 euros por pessoa/por dia, mas na hora de pagar era 12 euros por pessoa/por dia. A entrada do hotel é em uma rua totalmente escondida. Ficamos no terceiro andar, o hotel não tem elevador, uma parte da escada é bem inclinada e com os degraus estreitos. Falaram que ficaríamos no terceiro andar por causa da vista, só que a vista do quarto era andaimes de obra.

The room was spacous enough as well as the bathroom. The staff was fabulous and the breakfasts were great. It would have been nice to have it included in the price of the hotel (as many others we stayed at had included) We walked everywhere and the vaparetto location was very close when we went to go the Murano and Burano. The staff was very helpful to answer all our questions and the breakfast and cleaning staff were excellent. Thanks for the nice stay.

The breakfast was excellent, highly recommended. Good location. Friendly, welcoming and helpful staff.

Hotel calme bien situé au coeur des ruelles de Venise . Bon petit dejeuner

Great location if you want to be near San Marco square and the San Zaccaria Vaporetto stops. Just a few steps from a small square with multiple restaurants and shops. This is a great choice if you understand it is a three star hotel.Clean, well maintained and accommodating staff. The 10 euro per person fee for a cold breakfast was not worth it. Full english breakfast available around the corner at reasonable prices. Note: if you book directly with the hotel breakfast is included.