Is parking available at the property?

Free self-parking is available on-site, but it is limited. Reservations are not required.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a fee of TWD 578 per accommodation, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the hotel in relation to key landmarks?

The hotel is located in New Taipei City (Xinzhuang), within a 5-minute drive of Honhui Plaza and New Taipei Metropolitan Park. It is approximately 6.3 miles (10.1 km) from Shilin Night Market and 8 miles (12.9 km) from Taipei 101.

Does the hotel have a swimming pool?

The property features a seasonal outdoor pool, which is open from May to October, with access available from 8:00 AM to 8:00 PM.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 5 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hyatt Place New Taipei City Xinzhuang Hotel

Average nightly price at Hyatt Place New Taipei City Xinzhuang by month, last 12 months (USD)
Month	Average price
January	US$119
February	US$121
March	US$133
April	US$124
May	US$125
June	US$130
July	US$107
August	US$125
September	US$108
October	US$122
November	US$148
December	US$149

What guests think

At Hyatt Place New Taipei City Xinzhuang, reviews highlight modern, spacious rooms and generally clean facilities, friendly staff, and a quieter, less central location about a 10 minute walk from MRT and near Honhui Plaza, with a pool available seasonally.

Rooms are widely described as spacious and comfortable, though some note flat pillows, occasional corridor noise, and that some rooms have showers only rather than bathtubs. Service is frequently friendly and professional, yet a few guests experienced slow check-in, busy phone lines, or scarce breakfast staff; breakfast itself ranges from varied and tasty to boring or poor value. Overall, expect a modern, comfortable stay with solid amenities if you don’t need a central address.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The gym and pool are appreciated, though several reviews mention the pool closes in winter. Parking and a shuttle to Honhui Plaza are convenient, while a few guests find the gym only average.

Related guest reviews

10

Roger

28 Dec 2022

·

Stayed 19,353 nights

The hotel is fairly new and clean. Staff are very friendly. It's also walking distance from the metro system (the yellow line and purple line which can get you to the TPE airport). They also offer breakfast buffet with a lot of selections, from Chinese style to western style. (Note: we booked a 2 people room but it only comes with 1 breakfast ticket. It costs 400 NTD/~$13USD to add an additional 1. 400NTD Can get you a lot if you buy elsewhere or order from ubereats. But overall, it's a pretty good buffet in terms of options and experience. So if you are a buffet person, I think it won't let you down) The parking was free during our stay but the staff mentioned that it might change in 2023 The only drawback is that there's a construction site near the spot when we stayed. But you can walk around the hotel to stay away from there so it's no big deal.

10

Roger

14 Nov 2025

·

Stayed 6 nights

Housekeeping and front desk team provided excellent customer service. Also liked the free shuttle to Honhui Plaza and the free coffee in lobby.

10

Jane

26 Jul 2025

·

Stayed 1 night

Upgraded overall amenities. Shuttle service to and from local shopping spots. Comfortable beds.

10

Geoffrey

3 Dec 2023

·

Stayed 5 nights

Difficult to fault the Hotel. The staff and service was impeccable. We were disappointed that the pool was closed for winter. Breakfast was wonderful. TV reception was lacking a little (constant short dropouts). Hot water temperature was a little bit variable.

10

CHIU-CHUN

22 Oct 2025

·

Stayed 1 night

大廳寬敞明亮，服務人員專業，房間整潔，停車方便。

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10

Frank Peter

17 Aug 2025

·

Stayed 12 nights

Das Hotel ist super, alles chic,freundliches Personal. Der Pool im 3.Stock ist besonders am Abend zu empfehlen. Zur Bahn sind es ca.10 Gehminuten. Nur die direkte Umgebung ist nicht so besonders....aber egal man kann mit der Bahn in kurzer Zeit alles erreichen.

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10

Jonas

7 Feb 2026

·

Stayed 5 nights

Utan anmärkningar, minus för att poolen var stängd

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10

Hong

29 Jun 2024

·

Stayed 1 night

Gym need to improve.

10

Lilly

21 May 2024

·

Stayed 3 nights

Fitness center and pool are just right. Better than Hyatt Place US locations. Great reception desk.

10

Johnny

25 Sept 2024

·

Stayed 2 nights

One of newer hotel close to Metro with nice gym and pool

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Cleanliness

Reviews broadly praise cleanliness and a new-feeling property. A few report lapses such as a dirty towel or sheet, dust in corners, or housekeeping missing items.

Related guest reviews

6

???

12 Aug 2024

·

Stayed 3 nights

実家に近く、帰省で３連泊しました。施設は新しく、駅から少し歩きますが、自転車を使えばお店もあり、便利です。送迎バスがありますが、空港線の最寄り駅には寄りませんので、少し不便です。また、連泊で掃除は入りますが、タオルやスリッパは言わないとそのままでした。掃除も髪の毛が落ちていたり、この場所でこの値段にしては、少し不満でした。

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8

On Ho

17 Nov 2025

·

Stayed 2 nights

整潔，舒適，寧靜，員工服務也很好。

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6

Yuki

15 Aug 2025

·

Stayed 1 night

バスタオルが少し汚れていた。黄色く固まった鼻水みたいなものが付いていた。。

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8

KWOK CHU

16 Oct 2025

·

Stayed 1 night

床單有少少鞋印。

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10

Hanpin

23 Nov 2025

·

Stayed 2 nights

房間乾淨。

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10

??

19 Dec 2023

·

Stayed 1 night

套房非常舒適!乾淨!整潔!整體都非常好! 若電視機側跟燈罩上些許的灰塵也不見就更棒了!

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6

SHINICHIRO

3 Jan 2024

·

Stayed 2 nights

晴れれば、部屋からの景色楽しめます。部屋の設備、備品は申し分ありません。部屋のコーナーに埃がありました、複数箇所。従業員のレベルは良い感じだったので、絶対数の不足でしょうか？

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8

Bo

16 Nov 2025

·

Stayed 2 nights

The clean room, the staffs are courteous. Very comfortable stay.

8

Lisa

21 Mar 2025

·

Stayed 3 nights

It’s looks new and clean.

10

Wei Ling

2 Feb 2024

·

Stayed 1 night

乾淨，很新的飯店

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Rooms

Rooms are modern, spacious, and comfortable, with several noting quiet stays and decent views. Some mention flat pillows or softer beds, limited corridor soundproofing, and that some rooms have showers only rather than bathtubs.

Related guest reviews

10

Hock Bein

23 Nov 2025

·

Stayed 2 nights

Spacious and great hotel..

8

Glenn

5 Jan 2025

·

Stayed 4 nights

Location is away from the city center, but accessible to Taipei Main Station by MRT Airport Line. Clean, new, and safe facility. Breakfast is good. Main negative is no bath tub (only shower). Also no "Washlet" toilets. There is a Louisa Coffee on-site, which is good, but they don't open until 8AM and close rather early. Also price is obscenely expensive for the hotel level, but this seems to be the case across Taipei at this time.

10

Tsz Hong

26 Oct 2025

·

Stayed 3 nights

The hotel is very comfortable and spacious. A good hotel to get real good rest.

10

LIWEN

14 May 2024

·

Stayed 4 nights

飯店非常舒適窗外景色相當美空間很大唯一的小小遺憾就是沒有免治馬桶稍微可惜其他都非常的好~~~價格也很不錯挺實惠

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10

Dong Heon

20 Sept 2025

·

Stayed 4 nights

Clean but bed quality could be better

6

Hideno

4 Jan 2025

·

Stayed 2 nights

バスタブ完備の記載があって選んだのに着いてなかったので、騙された気分になりました。情報の更新をしてほしいです。

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10

Jose Antonio

12 Aug 2025

·

Stayed 1 night

Really confortable beds, nice and quiet.

10

Dong Heon

20 Sept 2025

·

Stayed 1 night

Bed could be better

10

Alvin

21 Nov 2024

·

Stayed 3 nights

Brand new aparthotel in Xinzhuang. Modern design with adequate facilites, full-length windows and spacious rooms. Not a fan of the bathroom, which is where the room is at its weakest, being of a utilitarian design that comes off feeling like a serviced apartment rather than a hotel. Soundproofing isn't the best; you'll catch snippets of conversations taking place in the corridor especially from those who speak loudly. The working chair slopes forward at an awkward angle, and needs some getting used to. The pillows are woefully flat and offer no support to side sleepers. One nice touch is the robot butler which will bring items you request to your room. The nearby Honhui Plaza serves as your destination for food and shopping, but the walk there is kinda dodgy, with the main road on one side, and a used car facility on the other. But if you instead turn right when exiting the hotel, and round the bus park, you'll find a more scenic but longer route. Overall, Hyatt Place Xinzhuang offers a comfortable stay, but the surroundings don't offer much to do or see.

10

Wei Ling

22 Jan 2024

·

Stayed 1 night

舒適寬敞的房間，空間明亮，很新很乾淨。車位非常多

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Service

Staff are frequently friendly, professional, and helpful. However, some guests experienced slow check-in or difficulty reaching staff, and service felt less attentive at busy times.

Related guest reviews

10

Karen

2 Dec 2024

·

Stayed 1 night

Great ambience, prompt service.

6

Wong Ka Lo Carol

6 Jan 2024

·

Stayed 4 nights

The hotel staff just left the glass in the bathroom unclean and untidy everyday. We requested to have an extra pillow and the hotel staff told us they’re running out of pillows on the first day we arrived. We can only get one extra pillow the night before we checkout. And the concierge phone is always busy.

10

Chin Sung

2 Nov 2024

·

Stayed 5 nights

Very friendly and helpful staff

10

Roger

14 Nov 2025

·

Stayed 6 nights

Housekeeping and front desk team provided excellent customer service. Also liked the free shuttle to Honhui Plaza and the free coffee in lobby.

6

Yin Ming Michelle

25 Oct 2023

·

Stayed 2 nights

The reception customer service is terrible. Told us to wait for 10 mins for the room, eventually we waited for N hour in the lobby

4

Frederick

11 Jan 2026

·

Stayed 3 nights

The staff needs some better training and the location was not what I expected by the description

10

Lai Shan

25 Mar 2025

·

Stayed 19 nights

Staffs are very professional and friendly and welcoming. My 3 weeks at Hyatt Place was very pleasant. Thank you every one of the team.

10

woojin

5 May 2024

·

Stayed 3 nights

Hotel was very clean and nice. However, it is not located in convenient location(a bit far from MRT station). Also, staffs are not friendly. They are trained well and knows how to help you but no smile on the face just do the job done. So it is proper but i wish they could smile and be more nice Overall the hotel js very nice and staffs are well trained.

10

Jan

16 Aug 2025

·

Stayed 3 nights

Clean, new construction, attentive staff.

10

Lilly

21 May 2024

·

Stayed 3 nights

Fitness center and pool are just right. Better than Hyatt Place US locations. Great reception desk.

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Location

Less central, in an industrial area with limited dining, but about an 8–10 minute walk to the MRT and near Honhui Plaza and Zepp Taipei. MRT and airport-line access help offset the distance from central Taipei.

Related guest reviews

10

Narumi

12 Sept 2025

·

Stayed 2 nights

Convenient access to Zepp Taipei!

8

Glenn

5 Jan 2025

·

Stayed 4 nights

Location is away from the city center, but accessible to Taipei Main Station by MRT Airport Line. Clean, new, and safe facility. Breakfast is good. Main negative is no bath tub (only shower). Also no "Washlet" toilets. There is a Louisa Coffee on-site, which is good, but they don't open until 8AM and close rather early. Also price is obscenely expensive for the hotel level, but this seems to be the case across Taipei at this time.

8

CHIN FEI

16 Aug 2023

·

Stayed 3 nights

The hotel is very new and of good quality but it's located in a very new development area with nearly nothing nearby except Honhui shopping mall located in 15 mins footway. The mall opens at 11am. One could only have his/her breakfast at the hotel or the only one cafe shop at Honhui shopping mall before 11am. The location is the major problem for this hotel. You need to have sufficient allowance for traffic to other zones at Taipei for lunch or dinner.

8

Aya

7 Apr 2025

·

Stayed 1 night

駅からホテルまでがコンビニくらいしかないですがホテルを通り過ぎて進むとショッピングモールがあります。今回はこちらのホテルへ宿泊が別ホテルで台中、台南、高雄を訪問する広範囲の旅程だったため、台北メインでは無かったので移動などには問題はなかったですが、台北メインで観光されるのであればもっとアクセスの良いホテルがあるのではと思います。ただ、ホテルはとても綺麗でHyattグループなのにそこまで高くないので、キレイで周辺治安も安心のホテルでした。

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10

Frank Peter

17 Aug 2025

·

Stayed 12 nights

Das Hotel ist super, alles chic,freundliches Personal. Der Pool im 3.Stock ist besonders am Abend zu empfehlen. Zur Bahn sind es ca.10 Gehminuten. Nur die direkte Umgebung ist nicht so besonders....aber egal man kann mit der Bahn in kurzer Zeit alles erreichen.

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8

Kim

11 Jul 2024

·

Stayed 2 nights

The hotel is an industrialized area so not much to do except walk to the mall that was nearby.

10

STANLEY

17 Nov 2025

·

Stayed 1 night

5min walk from a shopping mall and 10 min walk from train station that is quite convenient.

6

Takafumi

25 Aug 2025

·

Stayed 3 nights

Nothing around the hotel at night.

10

CHIH-LUNG

12 Aug 2025

·

Stayed 1 night

飯店很新，離捷運站走路不用10分，很方便

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10

Kin Hin

9 Apr 2023

·

Stayed 6 nights

雖然不在市中心區,但10分鐘內可步行到新北產業園區站,附近亦有很大的宏滙廣場,食玩買都齊。

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Dining

Breakfast is often described as tasty with good variety, but others found it boring, pricey, or uneven, with occasional short staffing. The on-site coffee shop opens later in the morning.

Related guest reviews

10

Tabitha

16 Jul 2025

·

Stayed 5 nights

The staff were super friendly. The room was clean and the breakfast was delicious!

10

Roger

28 Dec 2022

·

Stayed 19,353 nights

The hotel is fairly new and clean. Staff are very friendly. It's also walking distance from the metro system (the yellow line and purple line which can get you to the TPE airport). They also offer breakfast buffet with a lot of selections, from Chinese style to western style. (Note: we booked a 2 people room but it only comes with 1 breakfast ticket. It costs 400 NTD/~$13USD to add an additional 1. 400NTD Can get you a lot if you buy elsewhere or order from ubereats. But overall, it's a pretty good buffet in terms of options and experience. So if you are a buffet person, I think it won't let you down) The parking was free during our stay but the staff mentioned that it might change in 2023 The only drawback is that there's a construction site near the spot when we stayed. But you can walk around the hotel to stay away from there so it's no big deal.

8

Glenn

5 Jan 2025

·

Stayed 4 nights

Location is away from the city center, but accessible to Taipei Main Station by MRT Airport Line. Clean, new, and safe facility. Breakfast is good. Main negative is no bath tub (only shower). Also no "Washlet" toilets. There is a Louisa Coffee on-site, which is good, but they don't open until 8AM and close rather early. Also price is obscenely expensive for the hotel level, but this seems to be the case across Taipei at this time.

10

Rainer

25 Jun 2023

·

Stayed 9 nights

Gutes komfortables Zimmer. Gutes Frühstück und viele Annehmlichkeiten. Hotel ist fast neu. MRT Station in der Nähe Stadt und Flughafen sind schnell zu erreichen.

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10

Tomoko

16 May 2025

·

Stayed 3 nights

Zepp ライブの為、近いだけで選びました。宿泊はお値段以上に最高でした。部屋も綺麗で朝食もメニューが豊富で美味しいです。

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6

Susan

7 Jan 2026

·

Stayed 8 nights

Breakfast was not as good as last year end.

10

yuuko

3 Jan 2025

·

Stayed 3 nights

2025年からアメニティが有料になります大人３人でベッド3台の広い部屋はとても快適でした。朝食の種類が抱負でおいしかった。ペットボトルの水をいただけました。エレベーターの待ちが少し長い。

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10

Eva Sze Wan

2 Jun 2025

·

Stayed 2 nights

It was a pleasant stay. Breakfast was a bit boring and expensive, the location is a bit inconvenient but it’s a nice hotel. It’s easy to Uber everywhere.

10

Kazuya

25 Aug 2024

·

Stayed 3 nights

Not enough staff in the breakfast restaurant

6

FRANCIS

18 Mar 2024

·

Stayed 2 nights

The breakfast items served were poor Quality Blacktea is not available for example

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $186	2 $133	3 $125	4 $133	5 $227	6	7 $257
8 $529	9 $133	10 $133	11 $254	12 $255	13 $339	14 $321
15 $119	16 $112	17 $112	18 $113	19 $174	20 $236	21 $506
22 $156	23 $133	24 $127	25 $120	26 $116	27 $133	28 $200
29 $119	30 $117

Hyatt Place New Taipei City Xinzhuang

Prices for Hyatt Place New Taipei City Xinzhuang

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Standard Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Standard Room, 1 King Bed, Bathtub

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed

Deluxe 2 Twin Beds + 1 Sofa Bed

1 King Bed Dog

Standard Room, 1 King Bed + 1 Sofa Bed

Deluxe Room, 1 King Bed

Guest reviews of Hyatt Place New Taipei City Xinzhuang

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hyatt Place New Taipei City Xinzhuang

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $227
25 $201	26 $203	27 $200	28 $322	29 $249	30 $223	31 $388