SureStay Hotel by Best Western Santa Cruz
157 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
157 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På SureStay Hotel by Best Western Santa Cruz är priset per natt i genomsnitt 83 US$ under den billigaste månaden (december) och 173 US$ under den dyraste månaden (juli), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 132 US$ |
| februari | 94 US$ |
| mars | 164 US$ |
| april | 133 US$ |
| maj | 147 US$ |
| juni | 153 US$ |
| juli | 173 US$ |
| augusti | 157 US$ |
| september | 157 US$ |
| oktober | 95 US$ |
| november | 84 US$ |
| december | 83 US$ |
J
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A
M
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sep. · 157 US$
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Dyrast: juli (ca 173 US$)
Billigast: december (ca 83 US$)
Om detta boende
Här har du tillgång till utomhuspool, gratis wi-fi och en tv i allmänt utrymme.
Bekvämligheter
Här har du tillgång till utomhuspool, gratis wi-fi och en tv i allmänt utrymme.
Företagsfaciliteter
Gäster har tillgång till bland annat expressutcheckning, reception (öppen dygnet runt) och varuautomat. Avgiftsfri parkering erbjuds på plats.
Måltider
Här erbjuds en gratis kontinental frukost dagligen mellan 07.00 och 09.00.
Rum
Känn dig som hemma i ett av de 50 rummen med mikrovågsugn och LCD-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum med gratis toalettartiklar och hårtorkar. På rummet finns skrivbord, kaffe- och tebryggare och telefon med gratis lokalsamtal.
Läge
SureStay Hotel by Best Western Santa Cruz ligger centralt i Santa Cruz, 4 min med bil från Santa Cruz Beach Boardwalk och 6 min från University of California, Santa Cruz. Detta hotell ligger 7,8 km från Capitola Beach och 10,1 km från Roaring Camp Railroads.
Vad finns i närheten
Ocean Street(0.1 miles)
Pacific Avenue(0.5 miles)
Santa Cruz Mission State Historic Park(0.5 miles)
Santa Cruz Museum of Art and History(0.5 miles)
Mission Santa Cruz(0.6 miles)
Mimi De Marta Dog Park(0.6 miles)
Williams-Reynolds House(0.8 miles)
Pacific Garden Mall(0.8 miles)
Branciforte Dog Park(0.8 miles)
Santa Cruz Beach Boardwalk(1.1 miles)
Boardwalk Bowl(1.3 miles)
Cocoanut Grove(1.3 miles)
Santa Cruz Main Beach(1.3 miles)
Sky Glider(1.3 miles)
Seabright Beach(1.3 miles)
Watsonville, CA (WVI-Watsonville Municipal)(15.2 miles)
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)(34.1 miles)
Monterey, CA (MRY-Monterey Peninsula)(40.8 miles)
Parkering
Pool
Rökfria rum
Städning
Golfbana (i närheten)
Strand - i närheten
Läge
516 Water Street, Water Street Corridor, Santa Cruz, Kalifornien, USA
Ocean Street (0.1 miles)
Pacific Avenue (0.5 miles)
Santa Cruz Mission State Historic Park (0.5 miles)
Santa Cruz Museum of Art and History (0.5 miles)
Mission Santa Cruz (0.6 miles)
Mimi De Marta Dog Park (0.6 miles)
Rumsalternativ
5
Standardrum - 2 dubbelsängar - tillgänglighetsanpassat - kylskåp och mikrovågsugn
Information om rummet
2 Dubbelsängar
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
7
Standardrum - 2 queensize-sängar - kylskåp och mikrovågsugn - bottenvåning
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
7
Standardrum - 1 kingsize-säng - kylskåp och mikrovågsugn - bottenvåning
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Mikrovågsugn
7
Standardrum - 2 queensize-sängar - icke-rökare - kylskåp och mikrovågsugn
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
5
Standardrum - 1 kingsize-säng - icke-rökare - kylskåp och mikrovågsugn
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Kylskåp
4
Standardrum - 1 queensize-säng - tillgänglighetsanpassat - kylskåp och mikrovågsugn
Information om rummet
1 Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Kylskåp
Gästrecensioner
7.9
Bra
Baserat på 1 004 verifierade recensioner
Vem bor här?
Företag
17%
Par
25%
Familj
44%
Grupper
8%
Ensamresande
5%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Recensioner av SureStay Hotel by Best Western Santa Cruz beskriver ett enkelt inrett, praktiskt beläget motell med viss vänlig och hjälpsam personal, men noterar återkommande problem med städning och underhåll, varierande servicenivå och en grundläggande helhetsinrättning med begränsade bekvämligheter.
Läs merVar detta till hjälp?
Vad gäster tycker
Recensioner av SureStay Hotel by Best Western Santa Cruz beskriver ett enkelt inrett, praktiskt beläget motell med viss vänlig och hjälpsam personal, men noterar återkommande problem med städning och underhåll, varierande servicenivå och en grundläggande helhetsinrättning med begränsade bekvämligheter.
Många uppskattar närheten till centrum och domstolsbyggnaden, även om området runt omkring väcker kommentarer om hemlöshet och enstaka störningar sent på kvällen. Faciliteterna är enkla: det finns en pool men den kanske inte är uppvärmd och kan vara bullrig för rum i närheten, och parkeringen varierar från riklig till svår beroende på tid och fordonets storlek. Frukost ingår men beskrivs ofta som sparsam och ojämnt organiserad, med varor som tar slut eller stängning sker punktligt. Förvänta dig en enkel vistelse där det praktiska läget konkurrerar med varierande underhåll och service.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Poolen finns tillgänglig, men är inte uppvärmd och kan skapa buller för rum i närheten. Åsikterna om parkeringen går isär – vissa tyckte att det var lätt att parkera, medan andra hade begränsade utrymmen eller dubbelparkering – och de övergripande bekvämligheterna är minimala.
Relaterade gästrecensioner
10
Diane
21 okt. 2025
·
Stannade 5 nätter
Parking was great. The Restaurants were very great. Really appreciated that it was so close to the Courthouse where I am attending 2 Trials.
Parking was great. The Restaurants were very great. Really appreciated that it was so close to the Courthouse where I am attending 2 Trials.
8
Maribel
13 juli 2025
·
Stannade 1 natt
Easy parking and Easy check-in and clean room.
Easy parking and Easy check-in and clean room.
4
Guadalupe
20 aug. 2025
·
Stannade 1 natt
You get the very basics. No real amenities besides the pool. Overpriced for what you get in my opinion.
You get the very basics. No real amenities besides the pool. Overpriced for what you get in my opinion.
8
Judy
6 dec. 2025
·
Stannade 3 nätter
Lots of parking. And the staff was excellent. Only issue I had was someone went into my room while I was gone and put a closed bottle water on top of the tv stand. And I had the do not disturb sign hanging outside. I informed the manager and he said he would look at the video BUT I have not heard from them at all. After this incident I did not sleep at all. I was scared of someone coming in my room again. Luckily I checked out the next day.
Lots of parking. And the staff was excellent. Only issue I had was someone went into my room while I was gone and put a closed bottle water on top of the tv stand. And I had the do not disturb sign hanging outside. I informed the manager and he said he would look at the video BUT I have not heard from them at all. After this incident I did not sleep at all. I was scared of someone coming in my room again. Luckily I checked out the next day.
10
Chad
9 juli 2024
·
Stannade 1 natt
Great staff! Pool was awesome on a hot day.
Great staff! Pool was awesome on a hot day.
4
Taisha
9 nov. 2025
·
Stannade 1 natt
Not enough parking. I had to walk a couple of blocks in the middle of the night with my daughter to find parking when it should be included in my stay. How are you able to over crowd
Not enough parking. I had to walk a couple of blocks in the middle of the night with my daughter to find parking when it should be included in my stay. How are you able to over crowd
2
Brandi
12 juni 2025
·
Stannade 3 nätter
Really disappointed...... The breakfast was very minimal. 2nd day waffles not available... Only old fruit and cereal. I was told the pool was heated. Was definitely not. Me and my 1 year old didn't get to swim. Ever time we tried to get hotel staff help was nearly impossible...
Really disappointed...... The breakfast was very minimal. 2nd day waffles not available... Only old fruit and cereal. I was told the pool was heated. Was definitely not. Me and my 1 year old didn't get to swim. Ever time we tried to get hotel staff help was nearly impossible...
6
Jennifer
2 okt. 2025
·
Stannade 1 natt
Parking was not ideal, other guesses were double parked and it didn’t allow enough space for our truck to fit
Parking was not ideal, other guesses were double parked and it didn’t allow enough space for our truck to fit
6
Scott
30 juni 2025
·
Stannade 2 nätter
This is an updated motel, the kind where there are no indoor hallways to your room. The room windows face the pool and exterior walkways, so there *will* be people walking by your window and you'll get some noise from that and and the pool, vehicles, etc. It's not bad, just be sure to expect that. The rooms are small, with in old in wall A/C that worked ok, but overly cold weirdly. Tile/laminate floors though weren't mopped thoroughly, so we washed our feet before getting into bed. Breakfast was ok but included. The pool was good, though not heated (this was in late June and still quite cold to get into). Area is ok, but I did see a street walker outside (not a risk, but paints a picture). I'd consider staying again, though I'd probably opt for somewhere else tbh.
This is an updated motel, the kind where there are no indoor hallways to your room. The room windows face the pool and exterior walkways, so there *will* be people walking by your window and you'll get some noise from that and and the pool, vehicles, etc. It's not bad, just be sure to expect that. The rooms are small, with in old in wall A/C that worked ok, but overly cold weirdly. Tile/laminate floors though weren't mopped thoroughly, so we washed our feet before getting into bed. Breakfast was ok but included. The pool was good, though not heated (this was in late June and still quite cold to get into). Area is ok, but I did see a street walker outside (not a risk, but paints a picture). I'd consider staying again, though I'd probably opt for somewhere else tbh.
6
Dominique
16 juli 2025
·
Stannade 2 nätter
Garbage left in the closet and drawers when we arrived no soap. Staff was nice and helpful. Parking is rough
Garbage left in the closet and drawers when we arrived no soap. Staff was nice and helpful. Parking is rough
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Städningen är inkonsekvent, med upprepade rapporter om smutsiga golv, hår i badrum eller sängar, fläckar och skräp som lämnats kvar. Ett fåtal gäster tyckte dock att rummen var rena eller området välskött.
Relaterade gästrecensioner
4
David Jackson
21 apr. 2025
·
Stannade 2 nätter
Negatives: Dingy and dusty, rough sleeping arrangements, trash left in room. The positives: extra pillows, close to downtown, Continental breakfast was good, secure doors, hot water.
Negatives: Dingy and dusty, rough sleeping arrangements, trash left in room. The positives: extra pillows, close to downtown, Continental breakfast was good, secure doors, hot water.
6
Malgorzata
28 juli 2023
·
Stannade 1 natt
Dirt in the corners, no soap in the bathroom dispenser, broken mirror, lack of directory sings where to find your room number, not appropriate number (missing) of towels to the number of people in my reservation.
Dirt in the corners, no soap in the bathroom dispenser, broken mirror, lack of directory sings where to find your room number, not appropriate number (missing) of towels to the number of people in my reservation.
4
Piero
28 sep. 2025
·
Stannade 1 natt
I found some hair in the toilet and was not really clean
I found some hair in the toilet and was not really clean
2
Sean
23 juni 2024
·
Stannade 1 natt
Room was filthy, door wouldn’t lock, hair in the beds. Disgusting. Hotel won’t answer the phone
Room was filthy, door wouldn’t lock, hair in the beds. Disgusting. Hotel won’t answer the phone
4
Sergio
20 juli 2023
·
Stannade 1 natt
Checked in to this hotel was average. The first room they gave me was dirty, the beds were undone, towels were used on the ground and leftover food on the nightstand. While I went to request a different room, my family saw a pack of rats running on the fence. The second room we got was dated. The furniture was old and had seen better days. A bit later we heard another family go into the first room and left to try to get another room. (I can't believe they tried to give that room without cleaning it again) We didn't have their breakfast. I didn't see anyone doing any cleaning the next morning. We will not be staying there again.
Checked in to this hotel was average. The first room they gave me was dirty, the beds were undone, towels were used on the ground and leftover food on the nightstand. While I went to request a different room, my family saw a pack of rats running on the fence. The second room we got was dated. The furniture was old and had seen better days. A bit later we heard another family go into the first room and left to try to get another room. (I can't believe they tried to give that room without cleaning it again) We didn't have their breakfast. I didn't see anyone doing any cleaning the next morning. We will not be staying there again.
2
RANDY
22 sep. 2025
·
Stannade 3 nätter
We checked out the same day, we didn’t stay ! Toilet was clogged, cigarette burns on the seat. On the furniture floor was dirty. No screen on the window, ask for different room same thing but worse smelled, cigarette burns on the bathroom sink and seat. cigarettes, homeless outside and cleaning people just standing outside talking to the homeless . Nice person at the front desk, we left at less 20 minutes. Didn’t stay one night !
We checked out the same day, we didn’t stay ! Toilet was clogged, cigarette burns on the seat. On the furniture floor was dirty. No screen on the window, ask for different room same thing but worse smelled, cigarette burns on the bathroom sink and seat. cigarettes, homeless outside and cleaning people just standing outside talking to the homeless . Nice person at the front desk, we left at less 20 minutes. Didn’t stay one night !
2
Ciera
22 apr. 2025
·
Stannade 2 nätter
Spent Easter weekend with my kids in Santa Cruz to check out the boardwalk. Checked in on Friday night, checking in was simple. Got to the room, the sheets and pillow covers were stained or wasn't changed. There was a hair ball on the desk! DISGUSTING!! like someone cleaned out their brush and left it there, shows they didn’t clean the room! obviously. we asked for extra towels and the front desk, or owner was complaining that we wanted extra towels. (just one man there all day and night, i assume he is the owner) pictures online looked nicer than in person, i’m not surprised! also parking sucks! but the location is
Spent Easter weekend with my kids in Santa Cruz to check out the boardwalk. Checked in on Friday night, checking in was simple. Got to the room, the sheets and pillow covers were stained or wasn't changed. There was a hair ball on the desk! DISGUSTING!! like someone cleaned out their brush and left it there, shows they didn’t clean the room! obviously. we asked for extra towels and the front desk, or owner was complaining that we wanted extra towels. (just one man there all day and night, i assume he is the owner) pictures online looked nicer than in person, i’m not surprised! also parking sucks! but the location is
4
Cheryl
14 juni 2025
·
Stannade 1 natt
The room floors were filthy especially in corners and bathroom. Hardly any breakfast choices, ran out of fruit, milk, juice. No protein at all. Ice tasted dirty . People above were stomping around all night.
The room floors were filthy especially in corners and bathroom. Hardly any breakfast choices, ran out of fruit, milk, juice. No protein at all. Ice tasted dirty . People above were stomping around all night.
2
Irina
5 sep. 2025
·
Stannade 2 nätter
Dirty floors,, homeless slept by our car at night, spider webs, breakfast wasn’t refilled when needed, no washcloths,, rude staff
Dirty floors,, homeless slept by our car at night, spider webs, breakfast wasn’t refilled when needed, no washcloths,, rude staff
4
Susan
17 sep. 2023
·
Stannade 1 natt
The bed was comfortable. The bathroom was dirty, hair in the shower and the floor was dirty. The office was not opened for the free breakfast, not sure when it finally opened.
The bed was comfortable. The bathroom was dirty, hair in the shower and the floor was dirty. The office was not opened for the free breakfast, not sure when it finally opened.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är enkla och varierar i komfort och skick: flera nämner små layouter, daterade möbler, bullrig eller felaktig A/C, och andra underhållsproblem, medan vissa tyckte att sängarna var bekväma eller rummen tysta efter en uppgradering. Buller från tunna väggar och gångvägar utomhus eller poolen noteras.
Relaterade gästrecensioner
10
Rebecca
19 sep. 2025
·
Stannade 1 natt
It was so comfortable! The size is perfect! The bed was so comfortable!
It was so comfortable! The size is perfect! The bed was so comfortable!
6
Shelley
16 juni 2025
·
Stannade 1 natt
Looked like the door had been kicked in a few times, missing light fixtures. Soda machine not plugged in. Hair left in the shower (not ours) Oh and you can’t tell by the pictures but this is a motel. I purposely picked this because it was attached to the Marriott name but I know better now.
Looked like the door had been kicked in a few times, missing light fixtures. Soda machine not plugged in. Hair left in the shower (not ours) Oh and you can’t tell by the pictures but this is a motel. I purposely picked this because it was attached to the Marriott name but I know better now.
4
Dale
20 sep. 2025
·
Stannade 1 natt
bathroom door would not open completely because it hit the toilet. Had to slide around door to close. Bed was very hard and uncomfortable. No threshold and raised lip between bedroom and bathroom floors with gap, tripping hazard. A/c unit half melted on one side. No hot water at 9am on a saturday.
bathroom door would not open completely because it hit the toilet. Had to slide around door to close. Bed was very hard and uncomfortable. No threshold and raised lip between bedroom and bathroom floors with gap, tripping hazard. A/c unit half melted on one side. No hot water at 9am on a saturday.
10
Lisa
3 juli 2023
·
Stannade 3 nätter
Got upgraded to a bigger room Had no one above us.
Got upgraded to a bigger room Had no one above us.
6
Derrick
18 mars 2024
·
Stannade 1 natt
Air conditioner was so loud. Something was wrong with it. Every time it kicked on it would startle me. Toilet ran constantly. I had to get up several times in the night and pull the tank lid to adjust float switch to get it to stop.
Air conditioner was so loud. Something was wrong with it. Every time it kicked on it would startle me. Toilet ran constantly. I had to get up several times in the night and pull the tank lid to adjust float switch to get it to stop.
4
Milena
13 juni 2023
·
Stannade 1 natt
The room was by the stairs and walls are paper thin so there was too much noise I couldn’t sleep all night. Additionally the pool was in front of the rooms and a lot of noise from the pool very late, after 10 PM.
The room was by the stairs and walls are paper thin so there was too much noise I couldn’t sleep all night. Additionally the pool was in front of the rooms and a lot of noise from the pool very late, after 10 PM.
4
JOEL
29 maj 2025
·
Stannade 3 nätter
Room was very barebones with the minimum needed to stay. No extras at all. Furniture and bed were not in great shape.
Room was very barebones with the minimum needed to stay. No extras at all. Furniture and bed were not in great shape.
6
Arturo
21 juni 2025
·
Stannade 2 nätter
Door didn’t close. Fridge wasn’t working. Very noise. We had a party going on upstairs. Room wasn’t cleaned properly found someone clothes and underwear in the closet.
Door didn’t close. Fridge wasn’t working. Very noise. We had a party going on upstairs. Room wasn’t cleaned properly found someone clothes and underwear in the closet.
8
Ignacio
14 juli 2025
·
Stannade 4 nätter
Rooms little smaller
Rooms little smaller
6
Scott
30 juni 2025
·
Stannade 2 nätter
This is an updated motel, the kind where there are no indoor hallways to your room. The room windows face the pool and exterior walkways, so there *will* be people walking by your window and you'll get some noise from that and and the pool, vehicles, etc. It's not bad, just be sure to expect that. The rooms are small, with in old in wall A/C that worked ok, but overly cold weirdly. Tile/laminate floors though weren't mopped thoroughly, so we washed our feet before getting into bed. Breakfast was ok but included. The pool was good, though not heated (this was in late June and still quite cold to get into). Area is ok, but I did see a street walker outside (not a risk, but paints a picture). I'd consider staying again, though I'd probably opt for somewhere else tbh.
This is an updated motel, the kind where there are no indoor hallways to your room. The room windows face the pool and exterior walkways, so there *will* be people walking by your window and you'll get some noise from that and and the pool, vehicles, etc. It's not bad, just be sure to expect that. The rooms are small, with in old in wall A/C that worked ok, but overly cold weirdly. Tile/laminate floors though weren't mopped thoroughly, so we washed our feet before getting into bed. Breakfast was ok but included. The pool was good, though not heated (this was in late June and still quite cold to get into). Area is ok, but I did see a street walker outside (not a risk, but paints a picture). I'd consider staying again, though I'd probably opt for somewhere else tbh.
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Service
Servicen varierar från mycket vänlig, tillmötesgående personal och snabb incheckning till rapporter om otrevlighet, otillgänglig reception och plötslig avslutning av frukosten. Upplevelserna varierar beroende på vem som är i tjänst.
Relaterade gästrecensioner
6
Yarelin
15 apr. 2024
·
Stannade 1 natt
Too noisy during the night but staff was wonderful and very accommodating to anything you needed
Too noisy during the night but staff was wonderful and very accommodating to anything you needed
8
Jack
16 juni 2025
·
Stannade 4 nätter
The management was absolutely great! Friendly, curious & very helpful. Top notch. Best part of our experience.
The management was absolutely great! Friendly, curious & very helpful. Top notch. Best part of our experience.
2
Denise
4 juli 2025
·
Stannade 4 nätter
My experience at this hotel was largely negative. The staff member at the front desk was unfriendly and rude, creating an uncomfortable atmosphere. Although breakfast is included, his behavior made it unpleasant. He yelled at customers and was unhelpful, and the hotel floors were dirty. I advise against seeking assistance from the front desk. Additionally, four days after my stay, I was charged for items I did not authorize.
My experience at this hotel was largely negative. The staff member at the front desk was unfriendly and rude, creating an uncomfortable atmosphere. Although breakfast is included, his behavior made it unpleasant. He yelled at customers and was unhelpful, and the hotel floors were dirty. I advise against seeking assistance from the front desk. Additionally, four days after my stay, I was charged for items I did not authorize.
6
Aaron
12 aug. 2025
·
Stannade 1 natt
The guy in chargre, remove the breakfast food 20 minutes time was up. Told others guest beside me that they couldn't get anything more food. Had a staff member pickup the food.
The guy in chargre, remove the breakfast food 20 minutes time was up. Told others guest beside me that they couldn't get anything more food. Had a staff member pickup the food.
10
Guillermo
25 sep. 2023
·
Stannade 2 nätter
Check in was easy. The lady at the front desk (Laura) told us politely to call her for anything we would need. She asked us to be patient with our request as she was the only one working at night. I saw her working in the front desk, doing deliveries to the rooms and setting up the breakfast. I got two rooms. I slept upstairs at the back and it was very quiet. My company stayed downstairs, she said it was noisy at times. The breakfast was better than I expected. Coffee was fresh and hot. I would return to this place.
Check in was easy. The lady at the front desk (Laura) told us politely to call her for anything we would need. She asked us to be patient with our request as she was the only one working at night. I saw her working in the front desk, doing deliveries to the rooms and setting up the breakfast. I got two rooms. I slept upstairs at the back and it was very quiet. My company stayed downstairs, she said it was noisy at times. The breakfast was better than I expected. Coffee was fresh and hot. I would return to this place.
10
Hilda
8 feb. 2024
·
Stannade 3 nätter
This is our second time staying there. Laura is awesome and goes above and beyond to make you happy!
This is our second time staying there. Laura is awesome and goes above and beyond to make you happy!
6
Vivek
12 apr. 2025
·
Stannade 1 natt
Very rude customer service. I arrived late and there was no to attend. I should have called and mentioned about being late but that doesn’t mean a person can talk to me like a trash. The person said you are ridiculous. Really didn’t expect this kind of service. He is in this business and signed up for these kind of situations where a guest can be late. I can not predict my exact time of arrival. I was with family and once no at the reception made my worried. Person picked the call after 4 -5 times of trying. He said I called many times but I did receive the miss call only once and no voicemail was left to know someone expecting a call.
Very rude customer service. I arrived late and there was no to attend. I should have called and mentioned about being late but that doesn’t mean a person can talk to me like a trash. The person said you are ridiculous. Really didn’t expect this kind of service. He is in this business and signed up for these kind of situations where a guest can be late. I can not predict my exact time of arrival. I was with family and once no at the reception made my worried. Person picked the call after 4 -5 times of trying. He said I called many times but I did receive the miss call only once and no voicemail was left to know someone expecting a call.
10
David
28 sep. 2025
·
Stannade 2 nätter
Friendly staff, very knowledgeable and friendly. Grounds were very well taken care of. You couldn’t get a better place for the price anywhere in Santa Cruz
Friendly staff, very knowledgeable and friendly. Grounds were very well taken care of. You couldn’t get a better place for the price anywhere in Santa Cruz
2
Ashley
10 aug. 2025
·
Stannade 1 natt
the front desk guy was rude
the front desk guy was rude
10
Ed
24 feb. 2025
·
Stannade 1 natt
Great stay! Staff very friendly.
Great stay! Staff very friendly.
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Läge
Praktiskt läge nära centrum och domstolsbyggnaden, och gångavstånd till närliggande platser, även om vissa gäster noterade hemlöshet och enstaka störningar sent på natten runt fastigheten. Ett fåtal tyckte att det var lugnt; andra ansåg att området bara var okej.
Relaterade gästrecensioner
4
David Jackson
21 apr. 2025
·
Stannade 2 nätter
Negatives: Dingy and dusty, rough sleeping arrangements, trash left in room. The positives: extra pillows, close to downtown, Continental breakfast was good, secure doors, hot water.
Negatives: Dingy and dusty, rough sleeping arrangements, trash left in room. The positives: extra pillows, close to downtown, Continental breakfast was good, secure doors, hot water.
8
Arthur
15 mars 2023
·
Stannade 1 natt
They neighbors were a bit noisy and area surrounding isn’t the nicest but overall comfy bed and the hotel is in good condition
They neighbors were a bit noisy and area surrounding isn’t the nicest but overall comfy bed and the hotel is in good condition
8
Sam
2 aug. 2025
·
Stannade 1 natt
Good location, clean.
Good location, clean.
10
Diane
21 okt. 2025
·
Stannade 5 nätter
Parking was great. The Restaurants were very great. Really appreciated that it was so close to the Courthouse where I am attending 2 Trials.
Parking was great. The Restaurants were very great. Really appreciated that it was so close to the Courthouse where I am attending 2 Trials.
6
Mara
13 apr. 2024
·
Stannade 1 natt
Laura was so sweet and nice at check in. We were the first ones there so she gave us options on which room we’d like better which was very sweet! It looks like it was in the middle of remodeling so some areas looked nice but definitely needed a new paint job on the interior. It was quiet and comfortable. Location had a few homeless lurking about but overall stay way nice. Got the job done!
Laura was so sweet and nice at check in. We were the first ones there so she gave us options on which room we’d like better which was very sweet! It looks like it was in the middle of remodeling so some areas looked nice but definitely needed a new paint job on the interior. It was quiet and comfortable. Location had a few homeless lurking about but overall stay way nice. Got the job done!
8
Geneffa
1 juli 2023
·
Stannade 2 nätter
Great location close to downtown and major roadways while still being quiet and safe.
Great location close to downtown and major roadways while still being quiet and safe.
10
David
28 sep. 2025
·
Stannade 2 nätter
Extremely well kept and walkable spot that deserves the best recommendation from me
Extremely well kept and walkable spot that deserves the best recommendation from me
8
Patrick
16 dec. 2024
·
Stannade 1 natt
If I were to guess, I would say that this was a dilapidated property that was recently purchased and quickly renovated. It isn't perfect, but it's cheap and the staff are friendly. The really nice thing about this place is the location. It's a 5 minute walk to Maitreya Retreat, Enterprise Rent-a-car, and Santa Cruz Diner.
If I were to guess, I would say that this was a dilapidated property that was recently purchased and quickly renovated. It isn't perfect, but it's cheap and the staff are friendly. The really nice thing about this place is the location. It's a 5 minute walk to Maitreya Retreat, Enterprise Rent-a-car, and Santa Cruz Diner.
2
Graham
18 apr. 2023
·
Stannade 2 nätter
This place was horrible . I had my wife and 3 kids with us and wasnt expecting this place to be amazing we were just passing thru on our way back from L.A. to seattle. But we had to check out a day early and left immediately after the first night ! We were woken up twice in the middle of night and once at 6am by tweekers knocking on our door . Our friends who stayed next door experienced the same thing . It was crazy !! The manager was completely understanding and knew checked us out and gave me a receipt for not charging me the second night but i already paid thru the app. Im hoping the charges get resolved .
This place was horrible . I had my wife and 3 kids with us and wasnt expecting this place to be amazing we were just passing thru on our way back from L.A. to seattle. But we had to check out a day early and left immediately after the first night ! We were woken up twice in the middle of night and once at 6am by tweekers knocking on our door . Our friends who stayed next door experienced the same thing . It was crazy !! The manager was completely understanding and knew checked us out and gave me a receipt for not charging me the second night but i already paid thru the app. Im hoping the charges get resolved .
6
Scott
30 juni 2025
·
Stannade 2 nätter
This is an updated motel, the kind where there are no indoor hallways to your room. The room windows face the pool and exterior walkways, so there *will* be people walking by your window and you'll get some noise from that and and the pool, vehicles, etc. It's not bad, just be sure to expect that. The rooms are small, with in old in wall A/C that worked ok, but overly cold weirdly. Tile/laminate floors though weren't mopped thoroughly, so we washed our feet before getting into bed. Breakfast was ok but included. The pool was good, though not heated (this was in late June and still quite cold to get into). Area is ok, but I did see a street walker outside (not a risk, but paints a picture). I'd consider staying again, though I'd probably opt for somewhere else tbh.
This is an updated motel, the kind where there are no indoor hallways to your room. The room windows face the pool and exterior walkways, so there *will* be people walking by your window and you'll get some noise from that and and the pool, vehicles, etc. It's not bad, just be sure to expect that. The rooms are small, with in old in wall A/C that worked ok, but overly cold weirdly. Tile/laminate floors though weren't mopped thoroughly, so we washed our feet before getting into bed. Breakfast was ok but included. The pool was good, though not heated (this was in late June and still quite cold to get into). Area is ok, but I did see a street walker outside (not a risk, but paints a picture). I'd consider staying again, though I'd probably opt for somewhere else tbh.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukost ingår, men är begränsad och ojämnt organiserad, med varor som tar slut, sen uppställning eller mat som plockas bort direkt vid stängningstid. Vissa gäster tyckte att det var acceptabelt med tanke på priset.
Relaterade gästrecensioner
6
Gonzalo
18 aug. 2025
·
Stannade 1 natt
Rooms were a decent size and clean, and the front desk staff was friendly. Parking was also convenient. But the breakfast was a complete disaster. For the price you pay per night, all they offer is bread, yogurt, and cereal — nothing else. To make matters worse, at 9:30 a.m. sharp the cleaning crew stormed in and started taking everything away while people were still sitting and eating. They had zero respect for guests. One of them even dumped a trash bag on the chair where I was sitting, while I had just stood up for more cereal. That’s not only rude — it’s disgusting and unacceptable in a hotel that carries the Best Western name. Because of this, I can’t rate higher than 3 stars
Rooms were a decent size and clean, and the front desk staff was friendly. Parking was also convenient. But the breakfast was a complete disaster. For the price you pay per night, all they offer is bread, yogurt, and cereal — nothing else. To make matters worse, at 9:30 a.m. sharp the cleaning crew stormed in and started taking everything away while people were still sitting and eating. They had zero respect for guests. One of them even dumped a trash bag on the chair where I was sitting, while I had just stood up for more cereal. That’s not only rude — it’s disgusting and unacceptable in a hotel that carries the Best Western name. Because of this, I can’t rate higher than 3 stars
6
Ramon
15 juli 2024
·
Stannade 1 natt
Place was nice only thing I had an issue with was some outlets not working. The mini fridge and microwave were disconnected and nowhere to connect them. Other than that it was nice specially the breakfast they offer was really good!
Place was nice only thing I had an issue with was some outlets not working. The mini fridge and microwave were disconnected and nowhere to connect them. Other than that it was nice specially the breakfast they offer was really good!
6
Aaron
12 aug. 2025
·
Stannade 1 natt
The guy in chargre, remove the breakfast food 20 minutes time was up. Told others guest beside me that they couldn't get anything more food. Had a staff member pickup the food.
The guy in chargre, remove the breakfast food 20 minutes time was up. Told others guest beside me that they couldn't get anything more food. Had a staff member pickup the food.
4
David
10 juli 2023
·
Overall, the property was nice and clean. There were several issues however that should not be issues. The shampoo, and conditioner was mounted to the wall and I did not find out that they were empty until I was in the shower. Those should be checked each time the room is cleaned. The biggest issue is that the breakfast was advertised from 7 am to 9:30 but nobody was there and no food was out and we had to go out for breakfast. The included breakfast is one reason why we chose the property. If I wanted to spend $40 more I would have picked a different hotel. The manager was nice and needed additional help because she was the only staff member taking care of the office and the breakfast. That’s probably the reason for being late for breakfast.
Overall, the property was nice and clean. There were several issues however that should not be issues. The shampoo, and conditioner was mounted to the wall and I did not find out that they were empty until I was in the shower. Those should be checked each time the room is cleaned. The biggest issue is that the breakfast was advertised from 7 am to 9:30 but nobody was there and no food was out and we had to go out for breakfast. The included breakfast is one reason why we chose the property. If I wanted to spend $40 more I would have picked a different hotel. The manager was nice and needed additional help because she was the only staff member taking care of the office and the breakfast. That’s probably the reason for being late for breakfast.
2
Brandi
12 juni 2025
·
Stannade 3 nätter
Really disappointed...... The breakfast was very minimal. 2nd day waffles not available... Only old fruit and cereal. I was told the pool was heated. Was definitely not. Me and my 1 year old didn't get to swim. Ever time we tried to get hotel staff help was nearly impossible...
Really disappointed...... The breakfast was very minimal. 2nd day waffles not available... Only old fruit and cereal. I was told the pool was heated. Was definitely not. Me and my 1 year old didn't get to swim. Ever time we tried to get hotel staff help was nearly impossible...
4
Cheryl
14 juni 2025
·
Stannade 1 natt
The room floors were filthy especially in corners and bathroom. Hardly any breakfast choices, ran out of fruit, milk, juice. No protein at all. Ice tasted dirty . People above were stomping around all night.
The room floors were filthy especially in corners and bathroom. Hardly any breakfast choices, ran out of fruit, milk, juice. No protein at all. Ice tasted dirty . People above were stomping around all night.
10
Ashley
3 mars 2023
·
Stannade 1 natt
Perfect. Clean rooms. Amazing staff. Continental breakfast...meh. But we are going to stay here every time we visit SC.
Perfect. Clean rooms. Amazing staff. Continental breakfast...meh. But we are going to stay here every time we visit SC.
4
Susan
17 sep. 2023
·
Stannade 1 natt
The bed was comfortable. The bathroom was dirty, hair in the shower and the floor was dirty. The office was not opened for the free breakfast, not sure when it finally opened.
The bed was comfortable. The bathroom was dirty, hair in the shower and the floor was dirty. The office was not opened for the free breakfast, not sure when it finally opened.
4
Edward
22 mars 2025
·
Stannade 2 nätter
This hotel is very basic. I was upset that the front desk would not provide an extra blanket on a cold night. He said, "turn up the heater." That's not hospitality. The bedside lights did not work. The room was clean and the shower, though small, was nice and hot. The free breakfast features mini-muffins (size of big dots) and a tiny waffle maker. The coffee was very watery and weak. Please don't cut corners on this small amenity.
This hotel is very basic. I was upset that the front desk would not provide an extra blanket on a cold night. He said, "turn up the heater." That's not hospitality. The bedside lights did not work. The room was clean and the shower, though small, was nice and hot. The free breakfast features mini-muffins (size of big dots) and a tiny waffle maker. The coffee was very watery and weak. Please don't cut corners on this small amenity.
10
David
15 sep. 2025
·
Stannade 1 natt
Definitely very amiable service. Clean and well maintained facilities. Continental breakfast is tasty if spare, but absolutely delicious for the price. Nothing else in Santa Cruz delivers more bang for the buck without any negatives
Definitely very amiable service. Clean and well maintained facilities. Continental breakfast is tasty if spare, but absolutely delicious for the price. Nothing else in Santa Cruz delivers more bang for the buck without any negatives
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
6
Gareth
1 aug. 2026
·
Stannade 1 natt
Reasonable location for I1 and the boardwalk. Check in staff were great. Ample parking. Rooms basic. Breakfast terrible.
Reasonable location for I1 and the boardwalk. Check in staff were great. Ample parking. Rooms basic. Breakfast terrible.
8
Robert
23 juli 2026
·
Stannade 2 nätter
The owner of the property was very rude, especially towards my wife. He made her feel very uncomfortable and basically was unwilling to give us extra towels very rude and very condescending not a pleasant man, but everything else was perfect him not so perfect. Thank you.
The owner of the property was very rude, especially towards my wife. He made her feel very uncomfortable and basically was unwilling to give us extra towels very rude and very condescending not a pleasant man, but everything else was perfect him not so perfect. Thank you.
2
Lorena
8 juli 2026
·
Stannade 2 nätter
The breakfast was very limited no boil eggs on the day we stayed which was Monday morning. In our the hair dryer was broken the toilet didn’t flush I had to put hand the tank to the fix the chain and one the lamb was broken. Will I stay the again NO. Do I recommended it to others No.
The breakfast was very limited no boil eggs on the day we stayed which was Monday morning. In our the hair dryer was broken the toilet didn’t flush I had to put hand the tank to the fix the chain and one the lamb was broken. Will I stay the again NO. Do I recommended it to others No.
2
Martin
29 juni 2026
·
Stannade 1 natt
The room was like a "No Tell Motel", no extra chair, no place to put the luggage except on the floor. The coffee maker was old and dirty. One of the security door locks was missing. Their breakfast consisted of waffles and toast, no eggs, no potatoes, no bacon or sausage, we had to get our breakfast elsewhere. This was a bad choice!
The room was like a "No Tell Motel", no extra chair, no place to put the luggage except on the floor. The coffee maker was old and dirty. One of the security door locks was missing. Their breakfast consisted of waffles and toast, no eggs, no potatoes, no bacon or sausage, we had to get our breakfast elsewhere. This was a bad choice!
10
James
18 juni 2026
·
Stannade 3 nätter
The front desk man was awesome!! Clean rooms, clean property and friendly staff!! Overall I would say 9 out of 10. I would suggest a better tv package. Only had about 35 channels. Maybe something with a 24hr cartoon channel, very helpful for parents lol. Also need bigger pillows. Will definitely be coming back.
The front desk man was awesome!! Clean rooms, clean property and friendly staff!! Overall I would say 9 out of 10. I would suggest a better tv package. Only had about 35 channels. Maybe something with a 24hr cartoon channel, very helpful for parents lol. Also need bigger pillows. Will definitely be coming back.
Boendets policy
Incheckning
Checka ut
Från 15:00 till 23:00
Innan 11:00
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-14: 93.5549267915802USD
- 2026-09-15: 91.6732379274826USD
- 2026-09-16: 112.63119323395539USD
- 2026-09-17: 131.76089388101195USD
- 2026-09-18: 205.57996585954285USD
- 2026-09-19: 319.15035241918946USD
- 2026-09-20: 113.73463421714783USD
- 2026-09-21: 108.64874231128692USD
- 2026-09-22: 105.91881626852417USD
- 2026-09-23: 89.14033510415649USD
- 2026-09-24: 92.64406204803467USD
- 2026-09-25: 162.97164728448487USD
- 2026-09-26: 231.7698413210907USD
- 2026-09-27: 90.32509857914734USD
- 2026-09-28: 89.14033510415649USD
- 2026-09-29: 88.98451469350434USD
- 2026-09-30: 88.98451469350434USD
- 2026-10-01: 88.98451469350434USD
- 2026-10-02: 130.9772127594528USD
- 2026-10-03: 181.44688459500122USD
- 2026-10-04: 90.98416740168761USD
- 2026-10-05: 88.98451469350434USD
- 2026-10-06: 88.98451469350434USD
- 2026-10-07: 88.98451469350434USD
- 2026-10-08: 88.98451469350434USD
- 2026-10-09: 121.33222433775329USD
- 2026-10-10: 182.96817436631775USD
- 2026-10-11: 92.95382721251679USD
- 2026-10-12: 88.98451469350434USD
- 2026-10-13: 90.98416740168761USD
- 2026-10-14: 88.98451469350434USD
- 2026-10-15: 88.98451469350434USD
- 2026-10-16: 131.97703471059418USD
- 2026-10-17: 181.44688459500122USD
- 2026-10-18: 87.62882868837738USD
- 2026-10-19: 88.98451469350434USD
- 2026-10-20: 88.98451469350434USD
- 2026-10-21: 88.98451469350434USD
- 2026-10-22: 89.98434545054626USD
- 2026-10-23: 114.97999109398651USD
- 2026-10-24: 156.25424214982604USD
- 2026-10-25: 88.98451469350434USD
- 2026-10-26: 88.98451469350434USD
- 2026-10-27: 88.98451469350434USD
- 2026-10-28: 88.98451469350434USD
- 2026-10-29: 88.98451469350434USD
- 2026-10-30: 114.97999109398651USD
- 2026-10-31: 140.97547630036925USD
- 2026-11-01: 75.4956009710617USD
- 2026-11-02: 76.98660725030517USD
- 2026-11-03: 82.68071390289306USD
- 2026-11-04: 76.98660725030517USD
- 2026-11-05: 76.98660725030517USD
- 2026-11-06: 114.97999109398651USD
- 2026-11-07: 131.97703471059418USD
- 2026-11-08: 76.98660725030517USD
- 2026-11-09: 76.98660725030517USD
- 2026-11-10: 76.98660725030517USD
- 2026-11-11: 76.98660725030517USD
- 2026-11-12: 76.98660725030517USD
- 2026-11-13: 114.97999109398651USD
- 2026-11-14: 131.97703471059418USD
En myndig person på minst 18 år måste ansvara för bokningen. Kontakta boendet minst 24 timmar i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Du måste betala följande helt återbetalningsbara depositionen.
Deposit: USD 100 per stay
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av Count on Us (Wyndham).
- Munskydd krävs på boendet för gäster som inte har vaccinerats för covid-19
- Poolen är öppen mellan mars och oktober.
- Poolen är tillgänglig mellan 09.00 och 21.00.
- Barn bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Munskydd krävs i allmänna områden för ovaccinerade gäster.
- Kontaktfri utcheckning är tillgänglig.
- Information om Best Westerns integritetspolicy finns på https://www.bestwestern.se/privacy-policy.
- Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
- Avgift för extrasäng: USD 30.0 per natt
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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