Name: Courtyard by Marriott Mazatlan Beach Resort
Address: Av. Playa Gaviotas 214, Mazatlán, Estado de Sinaloa, MX
Price range: US$ 99–US$ 226 per night
Rating: 8.97

Opinião dos hóspedes

No Courtyard by Marriott Mazatlan Beach Resort, viajantes elogiam consistentemente a localização central e à beira-mar, as vistas deslumbrantes do oceano e a piscina infinita, enquanto o feedback sobre a consistência do serviço e alguns detalhes operacionais que afetam a convenção geral é mais variado.

Os quartos são geralmente confortáveis, com varandas com vista para o mar, embora alguns notem layouts pequenos, umidade ou ar condicionado barulhento. As reclamações comuns incluem serviço lento ou com poucos funcionários, atraso na preparação dos quartos e pedidos repetidos de itens básicos, como toalhas ou produtos de higiene pessoal. O acesso à praia e à piscina requer muitas escadas e fecha cedo, espreguiçadeiras ou toalhas podem ser escassas e música alta de banda ou barulho de eventos são mencionados. No geral, é adequado para viajantes que priorizam a paisagem e o acesso à praia, desde que se sintam confortáveis com interrupções ocasionais no serviço e ruído ambiente.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Comodidades

A piscina infinita e o ambiente à beira-mar são grandes atrativos. No entanto, o acesso à praia e à piscina envolve muitas escadas e horários de fechamento antecipados, espreguiçadeiras e toalhas podem ser insuficientes, a área infantil e o centro de negócios às vezes estavam fechados e a equipe parece sobrecarregada em horários de pico.

Avaliações dos hóspedes relacionadas

8

Jesus

6 de out. de 2025

·

Hospedou-se por 1 noite

El hotel está nuevo y muy bien atendido. No tiene acceso directo a la playa y hay que bajar unas escaleras bastante empinadas para poder accesar. El acceso lo cierran a las 8 PM, por lo que no se puede estar en la playa después de este horario. La alberca la cierran también a las 9 PM, lo que resulta sorprendente para un hotel de playa. No es un lugar recomendable para disfrutar del mar por los horarios que manejan para acceso a la playa y a la alberca.

10

Jose

11 de set. de 2024

·

Hospedou-se por 1 noite

Todo muy bien, solo que no hay suficientes paraguas en la alberca para sombrear y la sque hay ya están deterioradas.

10

JUAN MANUEL

21 de nov. de 2025

·

Hospedou-se por 3 noites

excelente alberca el bufet cambia diario los platillos

8

Guy

19 de nov. de 2025

·

Hospedou-se por 2 noites

Infinity pool is the highlight of the property Enfrain went above and beyond to get me a shave and haircut.

8

Diana

5 de jun. de 2025

·

Hospedou-se por 3 noites

La alberca está muy bonita y hay un servicio muy amable pero son pocas personas atendiendo así que tardar mucho. No me gustó el acceso a la playa que son muchísimos escalones para llegar

10

Stephen

20 de dez. de 2024

·

Hospedou-se por 5 noites

We’ve been to mazatlan 4 times and the previous three we stayed next door at the Holiday Inn. This property is an upgrade, although the fitness center was somewhat lacking. Loved the room, view, and proximity to the Malecon for walking. This is the Golden Zone, so it’s deemed relatively safe. Lots of Americans and Canadians. Be sure to eat breakfast down the street at Pablo’s!

10

CARLOS

7 de mai. de 2024

·

Hospedou-se por 3 noites

Nice and clean building just a long way to the beach (stairs)

10

Marcela

25 de nov. de 2025

·

Hospedou-se por 3 noites

Todo excelente lo único un poco incómodo es la bajada a la playa , ya sea por escalera o por rampa , es algo incómodo para algunas personas , si bajas es hacerse a la idea de quedarse ahí buen rato en la playa , y que no olvides bajar todo lo necesario porque estar subiendo y bajando muy dificl por lo menos para nosotros que tenemos problema en nuestras rodillas , lo demás excelente

4

Anarita

25 de nov. de 2024

·

Hospedou-se por 3 noites

No business room working for 5 days After checkout still waiting for my points at BONBOY to be rewarded no staff at the beach neither towels shower in the stairs not working At swimming pool 6 employees staring at you

6

luis suarez

1 de out. de 2024

·

Hospedou-se por 10 noites

La alberca el agua no está bien tratada y los filtros parece q no funcionan agarre una infección en los oídos y de mis diez días de vacaciones solo disfrute los primeros 5 los demás fue una odisea con mis oídos infectados y los meseros en el restaurante necesitan estar más pendientes de los visitantes y poner más atención en el servicio el bar de la alberca muy bien en especial al bar tender Jesús muy atento y amable el restaurante bien el bar adentro bien recepción bien los empleados de la puerta bien cositas q tienen q arreglar para tener una buena estancia gracias

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Limpeza

O feedback é misto: muitos acharam os quartos e as áreas comuns limpos, mas outros relataram mofo, odores, baratas e, ocasionalmente, água da piscina turva ou mal conservada. Os corredores e algumas áreas também ficaram sujos em alguns momentos.

Avaliações dos hóspedes relacionadas

6

GABRIELA

5 de jan. de 2026

·

Hospedou-se por 3 noites

La limpieza en la habitación y pasillo a la misma era muy pobre. El balcón ningún día lo limpiaron

10

Michelle

28 de jun. de 2025

·

Hospedou-se por 3 noites

todo muy limpio, esta remodelado, buena vista, muy bien la comida, el wifi llega a la playa, agua caliente, sin problemas

10

Rafael

6 de ago. de 2024

·

Hospedou-se por 2 noites

Very clean property with polite and professional staff

8

Irineo S

5 de nov. de 2025

·

Hospedou-se por 4 noites

I saw a couple of cockroaches in the bathroom sink

6

gustavo

1 de ago. de 2025

·

Hospedou-se por 4 noites

I stayed here few times before and loved but it’s sad to see how they don’t enforce deep cleaning on room and bathroom floors nor furniture with damages as a one star hotels. Other than that is a nice and convenient place to stay

10

Jorge

1 de ago. de 2025

·

Hospedou-se por 3 noites

Excelente ubicación y vista inmejorable

8

Carlos A

21 de nov. de 2024

·

Hospedou-se por 3 noites

Check in was easy no issues room was just ok, mold in the shower and around the toilet seat, room wasn’t great it was just ok

10

Baher

27 de nov. de 2024

·

Hospedou-se por 3 noites

The hotel was very good. Rooms were clean & in good condition. Staff were friendly and super helpful. Breakfast was pretty good. The area is walkable - nearby restaurants and souvenir shops. You can also walk to the boardwalk & there are lots of little cars to transport you to nearby areas. We took a taxi to/from the airport. The price was the same as an Uber. The view from the rooms and common spaces is BEAUTIFUL!The pool is heated, which was amazing! But it would be small once the hotel gets full & it honestly could stand to be cleaner. Overall a super relaxing and nice stay.

10

Joany Adilene

26 de set. de 2025

·

Hospedou-se por 2 noites

I honestly loved the hotel, friendly staff made me feel like home and very clean hotel with a nice view

4

arvydas

6 de jan. de 2026

·

Hospedou-se por 4 noites

Entry doors don't close properly, bathroom doors broken, shower mold in corners, balcony doors don't lock, hallways haven't got cleaned once during 5 days of stay, ignorant staff. Maybe not they fault but still, noise construction next door. Will not stay again, very disappointed.

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Quartos

Os hóspedes adoram a vista para o oceano e as varandas, mas as experiências nos quartos variam. Alguns mencionam layouts pequenos, umidade e ar condicionado barulhento, isolamento acústico limitado contra bandas ou eventos na praia, móveis desatualizados ou faltando e problemas ocasionais com Wi-Fi ou manutenção.

Avaliações dos hóspedes relacionadas

8

Jarrett

23 de abr. de 2025

·

Hospedou-se por 6 noites

Like other reviewers will say. The smoke alarm has a very bright LED which blinks all night long. The air conditioning works extremely well, but I wish it dehumidified as well as it cooled, This may not be possible I guess. This property is beautiful and new but it is already starting to show its age(water features in valet, pool tiles, railing to pool. The property seems like it was rushed into business. There should be multiple hooks to hang towels in the bathroom, and by the front door. The deck was great and the chairs were actually pretty comfortable, missing a little coffee table. The buffet was nice to try but i was expecting more “American” options. There were cruise passengers that would come through and overwhelm the staff, annoying for those of us actually staying at the hotel. Our room was cleaned and reset daily, very nice. Lots of shops and restaurants in the immediate vicinity. Pool gets chilly after sun down. Sun deck was great. I don’t know if it was just the time of year but the Sinaloa bands were out in full force. Sometimes there would be four or five bands playing on the beach and they are very loud, this on top of music playing at the adjacent holiday inn and at the pool bar makes for a deafening afternoon most days, but this seems to be the norm in Mazatlan! :)

10

Aida

3 de jan. de 2025

·

Hospedou-se por 4 noites

We loved our stay because the view from the pool and rooms is amazing. The hotel is conveniently located close to everything. Also, the service was good and the common areas decoration is modern, it doesn’t look beat up like many other hotels in Mazatlan. The only bad things are the pillows, super uncomfortable, and the mattress could be better. We enjoyed our stay.

8

Rebeca

19 de mar. de 2025

·

Hospedou-se por 4 noites

El check in y out muy rápido. El servicio perfdcto, la ubicación inigualable. Lo único es que el colchón y almohadas no eran muy cómodas y confortables.

4

MARIA ESTHER

2 de mai. de 2025

·

Hospedou-se por 3 noites

Crei que el Hotel sería confortable y no fue así. Las habitaciones no tienen bloqueo de ruido. Tuvieron una boda y parecia que estaban en la habitación. Se filtraba también el ruido de la calle.

4

AHUITZ HERNANDEZ

10 de ago. de 2025

·

Hospedou-se por 4 noites

La propiedad no está a la talla de la marca Marriott. Al llegar, encontramos vidrios y suciedad en el piso. La ropa de cama no estaba limpia y el baño siempre estuvo húmedo porque el extractor no funcionaba. Los sellos de silicón que dan a la puerta del balcón estaban botados y con las recientes tormentas, el viento soplaba en forma de silbido muy agudo. Por suerte, este último detalle fue solucionado con rapidez. De los tres elevadores disponibles, uno estuvo fuera de servicio todos los días de mi estadía. Las toallas de playa que ofrecen a los huéspedes son muy pequeñas y por si fuera poco, nos obligaron a consumir $500 pesos de comida seca e insípida para poder usar los camastros. Inaceptable. Para ser un hotel con menos de 5 años de haber sido inaugurado y con el respaldo y prestigio de Marriott, deja mucho que desear.

6

Youjin

15 de jul. de 2025

·

Hospedou-se por 1 noite

El ruido es muy fuerte porque el aire acondicionado es extremadamente alojado en la habitación.

10

Isaac

13 de dez. de 2025

·

Hospedou-se por 3 noites

I traveled alone and felt safe the whole time. Beautiful hotel inside and out. Plan on taking the whole family next summer. All rooms are ocean front. Infinity pool.

8

Scott

10 de dez. de 2025

·

Hospedou-se por 7 noites

Our room was always well cleaned, our room was a suite, but was nothing like one. Not a photo on the wall, a weird couch in another room. Disappointing. We had two great patios, but no table to put a drink or anything else. We had to bring in a chair from the inside in order for us to have a table on the patio Overall, great location, great beach. Very few chairs at the beach perhaps eighth in total.

6

Joan

19 de jan. de 2026

·

Hospedou-se por 7 noites

Room was great! Service not good at all. Started with wifi. Front desk person said they would send someone to the room. We stayed 8 nights . On the 7th night my wifi was working. We wanted to sit on beach and have food and drinks . The resturant and hotel next door that has nothing to do with this hotel catered yo us daily . Then one day we almost were told we vould not sit on the chairs in front of our hotel . We had to prove the room we were staying at was ours in which we did. Hotel is in a very nice location and very clean. They need doneone to come in and show them how catering to their clients could make them much more money! The sraff next door looked for us each day

4

arvydas

6 de jan. de 2026

·

Hospedou-se por 4 noites

Entry doors don't close properly, bathroom doors broken, shower mold in corners, balcony doors don't lock, hallways haven't got cleaned once during 5 days of stay, ignorant staff. Maybe not they fault but still, noise construction next door. Will not stay again, very disappointed.

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Serviço

A equipe é frequentemente descrita como amigável e prestativa. No entanto, o serviço pode ser inconsistente, com respostas lentas, atraso na preparação dos quartos, frustrações com cobranças ou faturas e pedidos repetidos de itens básicos na piscina e nos quartos.

Avaliações dos hóspedes relacionadas

10

Julisa

18 de nov. de 2025

·

Hospedou-se por 5 noites

Clean room great food awesome staff

6

Analaura

23 de abr. de 2025

·

Hospedou-se por 8 noites

Very bad service they don't have enough people for the amount of customers. Also, towels and chairs at the pool were laking and the areas, including bathrooms were very dirty.

10

Dan

25 de jan. de 2025

·

Hospedou-se por 7 noites

Best location in the Gold Zone. Several restaurants, bars, retail shops, etc. just outside of the entrance. Inexpensive cabs lined up at all times. Close to bus route (taking bus is almost free). Every room is ocean front. Walk in shower with good water pressure. Fast internet, and everything in the room worked perfectly. Super comfortable bed & excellent restaurant. I will definitely stay here again!

2

LUCERO

25 de ago. de 2025

·

Hospedou-se por 1 noite

La persona con la que hicimos chek in. Fue una señora gorda de bluson azul. Súper grosera, me azotó hasta las tarjetas de acedo y eso porque primero me dijo que tenían que atenderme en la otra fila quienes primero me habían mandado a la fila donde estaba la señora gorda de cabello negro. Tiene pésima actitud de atención al cliente!. Ojalá pudieran quitarla pues la actitud no solo fue conmigo. Trató igual recibió la persona de atrás de mí!.

10

Luis Alberto

19 de nov. de 2025

·

Hospedou-se por 6 noites

Excellent staff saludo to Moises, Diana and Jose

4

Julio

21 de nov. de 2025

·

Hospedou-se por 5 noites

This might be a Marriott property but definitely not the customer service of a Marriott, unless this is the new normal within the chain. No customer service what so ever from check in to check out, our room was late at check in by an hour no help to take luggage to our room no instructions as to how the elevator system function at the mazatlan properly and you are definitely better off purchasing drinks outside the property because body is manning the bar area at the pool or elsewhere very understaffed property along with an absurd amount of noise from the Banda music that can play well into the night. Beware this is not a Marriott quality property.

10

Donald

7 de dez. de 2024

·

Hospedou-se por 4 noites

It was difficult getting extra towels. They typically only put one bath towel in the bathroom.

8

Karla

28 de jul. de 2025

·

Hospedou-se por 3 noites

Pues es una propiedad bonita pero al respecto sobre el trato empezaron mal al no darnos nuestra habitación en el tiempo indicado y que la limpieza de salte los cuarto

10

Carlos

10 de out. de 2024

·

Hospedou-se por 5 noites

Once again we choose this location for our 5 night stay, the staff at this hotel are incredible! Bar service inside was awesome Guillermo and Manny mixed up some amazing drinks! The pool service was also fantastic! Our check in was super easy thanks to Lidia and the rest of staff! I would absolutely recommend this place

6

Juan Manuel

10 de jun. de 2024

·

Hospedou-se por 2 noites

Llegamos y más maletas nos las entregaron casi una hora después y no podíamos salir a comer por esperar las maletas y eso que llamamos 3 veces a recepción para pedirlas dijeron que tenían mucho trabajo que servicio al cliente tan pésimo

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Localização

Excelente localização na Zona Dourada, acessível a pé, com fácil acesso à praia e muitas opções de restaurantes, lojas e transporte por perto. Alguns mencionam barulho na área ou condições das ruas em alguns momentos.

Avaliações dos hóspedes relacionadas

10

Nancy

29 de jul. de 2025

·

Hospedou-se por 4 noites

I like the access to the beach, nice pool, walking distance to lots of places. I would stay here again

8

Brian

4 de nov. de 2024

·

Hospedou-se por 1 noite

very nice hotel but it is in a noisy part of mazatlan

10

Dan

25 de jan. de 2025

·

Hospedou-se por 7 noites

Best location in the Gold Zone. Several restaurants, bars, retail shops, etc. just outside of the entrance. Inexpensive cabs lined up at all times. Close to bus route (taking bus is almost free). Every room is ocean front. Walk in shower with good water pressure. Fast internet, and everything in the room worked perfectly. Super comfortable bed & excellent restaurant. I will definitely stay here again!

10

Maricela

23 de dez. de 2024

·

Hospedou-se por 4 noites

Great location and the staff is really nice and attentive. I would definitely come back just on the quality of the staff and their politeness. I would highly recommend this location because everything is walking distance.

10

Xochitl

23 de ago. de 2025

·

Hospedou-se por 1 noite

Walking distance to the Golden Zone. Very nice, fairly new hotel with a great view of venado island.

10

Cinthya N

23 de jul. de 2024

·

Hospedou-se por 3 noites

Definitely going back. Everything was close by, and the hotel was clean. The food was top tier breakfast/brunch

10

Jorge

1 de ago. de 2025

·

Hospedou-se por 3 noites

Excelente ubicación y vista inmejorable

10

Stephen

20 de dez. de 2024

·

Hospedou-se por 5 noites

We’ve been to mazatlan 4 times and the previous three we stayed next door at the Holiday Inn. This property is an upgrade, although the fitness center was somewhat lacking. Loved the room, view, and proximity to the Malecon for walking. This is the Golden Zone, so it’s deemed relatively safe. Lots of Americans and Canadians. Be sure to eat breakfast down the street at Pablo’s!

10

Miguel Ángel

15 de jun. de 2025

·

Hospedou-se por 4 noites

Excellent location, with good staff, clean rooms, and good service.

8

Mike

2 de abr. de 2025

·

Hospedou-se por 3 noites

Great location, nice hotel.

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Jantar

O buffet de café da manhã e alguns pratos são elogiados, mas, no geral, a comida e as bebidas são consideradas caras, com serviço lento em alguns momentos. Várias avaliações mencionam qualidade inconsistente, bebidas aguadas ou fracas e fechamento precoce de bares ou restaurantes.

Avaliações dos hóspedes relacionadas

6

Neil S

6 de jan. de 2025

·

Hospedou-se por 12 noites

I am going to split my review into two sections (good and bad): Good: 1. Location. Within walking distance to lots of good restaurants and bars. 2. Pool swim up bar staff were excellent. Special shout out to Jesus. 3. Room and beds were very comfortable. Bad: 1. They constantly ran out of pool towels and the towels were small and of very poor quality. 2. Too many people coming into the hotel on day passes and talking all the sun loungers etc. 3. The towels in the rooms were restricted to 2 (one per person). Despite repeated requests we were told "NO". 4. The hotel is rated at 4 stars, but I would probably give it 2.5 at best. 5. The price for drinks and food were very expensive compared to other hotels that I have stayed at in the same area. 6. Bell boy was very slow bringing our luggage to our room after check in. (we waited almost an hour!) 7. If you are looking for a hotel with a more Mexican atmosphere, this hotel is not for you. I named it the "Plastic Palace" ! Would I stay there again? Not likely. There are far better hotels in the locality

6

HUGO

18 de ago. de 2024

·

Hospedou-se por 4 noites

EL SERVICIO DEL RESTAURANTE ES MUY LENTO Y MUY POCAS OPCIONES. EL SERVICIO DE BAR CIERRA MUY TEMPRANO, EN LA PLAYA A LAS 6 Y EN LA ALBERCA A LAS 8 YA NO HAY SERVICIO, TIENE UNO QUE SALIR A COMPRAR SUS BEBIDAS Y YA NO ESTA PADRE, UNO QUIERE ESTAR RELAJADO EN EL HOTEL Y NO SE LOGRA

10

JUAN MANUEL

21 de nov. de 2025

·

Hospedou-se por 3 noites

excelente alberca el bufet cambia diario los platillos

6

Tzitzire

3 de jan. de 2025

·

Hospedou-se por 3 noites

La alberca muy bella con muy buena vista, también las habitaciones. El servicio de alimentos a la habitación terrible. Muy malos, regrese el platillo porque no era como en la descripción era de muy mala calidad y me lo cobraron estuve buscando al supervisor o gerente y nadie dio la cara. Razones por las cuales no regresaría. No tuve agua caliente en la habitación, tenía que estarlo terminando a mantenimiento .

4

CLAUDIA

26 de jun. de 2025

·

Hospedou-se por 3 noites

El hotel increible, es de mis favoritos, solo que esta vez decepciono en la comida, estaba fria y en mal estado

8

Maria

28 de out. de 2025

·

Hospedou-se por 2 noites

Too much sun, no garden! Breakfast buffet too expensive and food was not that great. Coffee was bad. Very little selection on side dishes. Service needs to improve. Didn’t like the bracelets too wide! We love the view from our balcony.

10

Jorge emilio

5 de ago. de 2024

·

Hospedou-se por 4 noites

Todo Ok, servicio, recepción, toto el area en general, la cercania de playa, alberca, camastros, comidas, todo ok., el desayuno rico, gran variedad y todo fresco. Vale la pena lo que vale el Hotel....por todo lo que ofrece.

10

Donald

7 de nov. de 2025

·

Hospedou-se por 4 noites

Very nice room. But food was very expensive. We NEVER ate at hotel. Suggest you go to nearby local restaurants. Excellent food at reasonable prices

10

Pamela

14 de jun. de 2025

·

Hospedou-se por 3 noites

We loved this hotel! Had a great experience overall. The staff was very friendly, the breakfast buffet was amazing, but the views from the room balcony and/or the infinity pool were spectacular! We will be back

8

Veronica

17 de jun. de 2024

·

Hospedou-se por 6 noites

Booked a Marriott based on prior stays and although the site was beautiful and clean the dining was terrible, took a a long time to get food wait staff disappeared for 15 mins at a time and at each meal (3) something came incorrect based on the menu description. Ie missing items.

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Mês	Preço médio
janeiro	US$ 109
fevereiro	US$ 130
março	US$ 115
abril	US$ 135
maio	US$ 106
junho	US$ 103
julho	US$ 138
agosto	US$ 120
setembro	US$ 100
outubro	US$ 107
novembro	US$ 122
dezembro	US$ 128

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $142	17 $118
18 $128	19 $125	20 $116	21 $113	22 $128	23 $133	24 $135
25 $127	26 $128	27 $111	28 $104	29 $111	30 $133	31 $133

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $118	2 $101	3 $107	4 $101	5 $99	6 $139	7 $137
8 $99	9 $99	10 $99	11 $99	12 $99	13 $215	14
15 $99	16 $99	17 $99	18 $99	19 $99	20	21 $179
22 $99	23 $99	24 $99	25 $126	26 $100	27 $226	28 $159
29 $99	30 $99

Courtyard by Marriott Mazatlan Beach Resort

Preços para Courtyard by Marriott Mazatlan Beach Resort

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Quarto luxo, 1 cama King, vista para o oceano (Balcony)

Suíte, 1 quarto, sacada, vista para o oceano (Balcony)

Quarto luxo, 2 camas Queen, vista para o oceano (Balcony)

Quarto luxo, 1 cama King, vista para o oceano (Terrace)

Quarto luxo, 2 camas Queen, vista para o oceano (Terrace)

Avaliações dos hóspedes sobre Courtyard by Marriott Mazatlan Beach Resort

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Informações importantes

Extras opcionais

Preços para próximas datas