Château de la Berchère

We booked 2 chambre prestige and got something far fromt the pictures at hotels .com. No door at the toilet just a curtain! The receptionist told that there where only one key for the two rooms. No other rooms availble. The day after we wanred a discount for the overpriced rooms from the manager on duty but she refused. A very unpleasent stay.

Beautiful pet-friendly hotel right next to Nuits St George and its airfield. No restaurant, but there are plenty in the village. The extensive grounds are great for walking the dog. Owner and staff are very attentive. Unfortunately, our car was broken into in the hotel car park. Don't leave anything in your car overnight.

I loved the place ! We have been welcomed in a very nice manner and the rooms are typical and very confortable. Highly recommended and will come back next year for sure! Thanks to Jarek and mde Confuron for preparing our early coffee!

The hotel itself is an old French chateau and has the wow factor. The room we stayed in was also lovely. However, it isn’t without its problems. For us, we had booked a family room with 3 beds but the room we got only had 2 beds. When i raised this with the staff, there was no attempt at an explanation they just said all the other rooms were occupied. It wasnt the best customer service I’ve received. There were also a number of smaller things that add up to give the impression of a hotel that isn’t particularly well run. Shower gel and shampoo bottles were empty. Complimentary bottle of water with a bottle cap but no opener. Plug sockets that don’t work. Duvets untidily slung into the bottom of the wardrobe. Coffee machine located nowhere near a working plug socket. Essentially, when you get past the fantastic exterior, it’s just an average hotel. Possibly below average.

Love this chateau and it's history, shame only breakfast available, rooms are good, the chateau and outbuildings are in need of much repair, as the owner is doing to save this unique property.