Hotel Enjoy San Antonio

inside the hotel nice great view. outside location and entrance of the hotel not so nice

No Pool

Uitstekend hotel, vriendelijk personeel, ruime kamers met fantastisch uitzicht op haven, zeeleeuwen en Pacific! Uitstekend ontbijt en mooie locatie van het restaurant. Eenvoudig parkeren!

Finding the front entrance was a bit trying as we walked from bus station.

Mala experiencia , solo 2 ascensores, ambos malos , al llegar debes tu llevar equipaje por ascensor de carga a tu piso, el cual en la noche se descompuso y quedaron atrapadas personas, solo escaleras para subir al piso 7 donde estábamos. Desayuno muy simple , solo un tipo de mermelada , cafe filtro y jugos sucedaneos , muy sencillo para un supuesto hotel 4 estrellas. Aire acondicionado central no funciona, tienen uno portátil en la habitación el cual mete mucho ruido especialmente de noche. Cortinas tipo roller no todas funcionan. Vidrios simples no dobles ni insonorizados, escuchas la calle , el puerto y las habitaciones vecinas lo que hacen. Estacionamiento esta en el mall , sin conexión directa con hotel y debes atravesar casino para llegar a el al subterráneo, pero al momento del check out esta cerrado su acceso (abre a las 12) por lo que para llegar al auto debes ir con tus maletas , afuera y rodear el edificio del mall caminando para entrar por acceso del mall hacia estacionamientos Rescatable, muy linda vista del puerto.

Since we were going on a cruise, this was walking distance to the ship. Perfect. Place was clean and comfortable. We don't "enjoy" casinos, but it worked for us.

Hotel is in een slechte staat, zowel aan de binnen- en buitenkant (alhoewel met de zeewind dit moeilijk bij te houden is). Warm duurt lang in de wastafel en in de douche is de temperatuur niet bij te stellen. Kamers zijn niet goed te koelen omdat de airco niet of nauwelijks werkt en met de grote ramen is de zon altijd warm. De (dubbele) rolgordijnen blinderen niet. Receptie spreekt nauwelijks Engels wat op zich kan, maar zet dit dan niet in de omschrijving van het hotel. We vroegen om waterflessen maar kregen die nooit omdat ze het gewoon niet begrijpen. Restaurant heeft beperkte opties maar is voor 1 of 2 nachten prima (wel heel grote porties).

We got to check in early. We loved our room and the restaurant! The hotel had a shuttle to the cruise terminal and the staff was so helpful!

Nice location , near cruise port , connected yyo a shopping mall and near open market. Ocean views through out . . Good breakfast selection . Nicely decorated dining area , lobby could use more sitting areas for guests. Elevators only stops to a floor pressed first , it doesn’t stop in between floors to pick up causing longer wait .

Convenient location, reasonable price but the entire hotel needs total renovation.

Clean room, close to cruise port and helpful staff. Mall with restaurants right next to hotel. Uber will take you to cruise ship. Also, quaint fishing village on the beach in front of hotel. We watched 50+ sea lions feed off the fishermen cleaning fish. We really enjoyed this hotel.

The exterior of the building looks rather shabby. The interior and room are in excellent shape! Staff is pleasant and helpful.

The hotel is clean and has everything you need. Views are beautiful, food is delicious, service is wonderful. Area is just ok but for a day before or after cruise it’s perfect.

Had to change rooms. Poor lighting in rooms. Blinds missing or broken. Check-in process was slow. Food at restaurant cold and poor quality.

The hotel is a few minutes walk from San Antonio port (DP World). The room we were given was very clean with a great view to the harbor. The included breakfast is not very good with limited items. The surrounding area has a lot small shops and restaurants, but it is pretty dirty. The harbor has a lot birds and sea lions for animal lovers. Overall a not bad place to stay when visiting the port or catching a cruise ship.

Buenísimo,recepcionistas amables,baños impecables,aviación muy acogedora y la vista maravillosa.

Air conditioning did not work. Poor lighting in bathroom. Generally tired

surprisingly no problem checking in early, staff friendly , good location as well, only problem toilet clogged during our stay right before we checked out

Convenient location, reasonable price but the entire hotel needs total renovation.

Ik vond de kamer erg comfortabel en prachtig uitzicht!!! Alleen de schoonmaak kan veel beter.

Adoramos o hotel, quartos bem espaçoso e com uma vista linda, Cafe da manhã maravilhoso

From our room to the hallways going to tithe elevator and in the dining areas you see ocean views which is great . Good breakfast selection . Dining area is well- designed and modern. Hotel is connected to a mall and open market is next to it , near the cruise port . We had the executive room and it’s on a corner room that has the city cues on one side and Oceanview on the other The room was huge but there’s so much excess space that the hotel could probably put 2 loungers instead of just one and a small table for eating if you want a room service . The smaller room we had the night before had a safe, this room didn’t . I asked for a safe , even a portable one but they never brought one in .Only a portable AC in the room , not built - in . The window covers were difficult to open .

Das gebuchte Zimmer war groß mit einem Blick auf die Bucht. Das Personal an der Rezeption war nicht in der Lage, einfache Fragen - zum Beispiel nach einer Tourist Information - zu beantworten und auch sehenswerte Orte waren unbekannt. Die Klimaanlage war nicht in der Lage, nachts auf eine erträgliche Temperatur (etwa 19 Grad) zu kühlen, eingestellt waren 24 Grad. Das große ungeteilte Bett war unbeqem, weil jede noch so kleine und natürliche Bewegung während des Schlafes Auswirkungen auf das gesamte Bett hatte. Das Frühstück war durchschnittlich für ein Hotel mit dieser Einstufung, aber das beste ist die zentrale Lage am Wasser. Das Hotel ist bestens geeignet für den Aufenthalt vor Beginn oder nach dem Ende einer Kreuzfahrt, die nicht in Santiago de Chile sondern in San Antonio beginnt bzw endet. Und der Transfer mit dem Bus zwischen beiden Städten ist nicht nur angenehm, sondern auch preiswert. Trotz der genannten Mängel würde ich erneut das Hotel buchen.

It was a very unpleasant stay our room had no air-conditioning and no Internet. It doesn’t make for a great holiday. there’s nothing to do around here you’re much better just stay in Santiago and just come here if you’re going on a cruise the day of the cruise or one day before. They do not care whether you have Internet or air-conditioning. It’s not their problem. Stay away find another hotel in Santiago. Just take a Uber here the day of the cruise. It’s a dirty, dirty city.

The hotel was clean and the staff were very nice. We stayed for one night prior to a cruise. When our ship arrived late, they let us have a complimentary late checkout. They had 2 taxis offering transportation to the cruise terminal for $10 USD. The bed didn’t have much support, and wasn’t very comfortable. The room got very hot during the day because of the sun shining on the windows even though the shades were down, but it was very comfortable at night. We are at the restaurant in the hotel/casino. Decent food, nice, but slow service. There was a portable AC unit that helped if you could sit or lay in front of it.

This was our final stay on land before embarking on a cruise out of San Antonio. And while it's a perfect location and generally good hotel, it was actually our only option. I arranged a room with a view - it was on the 11th floor and did not disappoint. Watching the array of boats and ships working and moving throughout the bay was like watching a tilt shift video. I could have spent an entire day doing only that. Unfortunately, however, the AC did not work in our room so roaming the streets of San Antonio was a good alternative. There was a breakfast included with our stay, but that was nothing to write home about. Hotel staff in general were not especially helpful or friendly compared to two other hotel stays in Chile. They did have sign-ups for a $10 (USD) taxi ride in the morning over to the cruise terminal, but otherwise didn't go out of their way to interact with guests. Regarding other options in the area, there were several non hotels but they didn't offer the level of comfort of a hotel (excepting the non-functional AC). Had I been traveling alone, I most likely would not have stayed at this hotel.

Air conditioning did not work. Poor lighting in bathroom. Generally tired

Great fir one night before heading on a cruise ship Pros Price, location, shower with hot water, working air con, quiet and nice view from the rooms Cons Terrible internet, bed was a little too soft, restaurant was pricey with bar food. For the price we would give this 7/10 but if internet is important to you I wouldn’t recommend to stay here.

Nice location for outdoor booths of shops and eateries and a small mall next door. We got the executive suite which was nice but was lacking more ceiling lights and table and chairs. No coffee/tea maker but had 2 complimentary bottle water.

The bed is in terrible condition…. These bed should be changed long time ago…. The mattress is destroyed…

Malo el aire y lenta la atención

late check in. Even though they had rooms availables did not allow to go in 30 min before the check in time. many people had to wait and then check in process was slow.

Fomos muito mal recebidos no check in, ficamos quase uma hora na recepção para conseguir ir para o quarto

The hotel was clean and the staff were very nice. We stayed for one night prior to a cruise. When our ship arrived late, they let us have a complimentary late checkout. They had 2 taxis offering transportation to the cruise terminal for $10 USD. The bed didn’t have much support, and wasn’t very comfortable. The room got very hot during the day because of the sun shining on the windows even though the shades were down, but it was very comfortable at night. We are at the restaurant in the hotel/casino. Decent food, nice, but slow service. There was a portable AC unit that helped if you could sit or lay in front of it.

Close to the port. Room and view from room was great. Cleaning staff were able to get the broken fridge replaced within 3 hours of our arrival.

Hotel is in een slechte staat, zowel aan de binnen- en buitenkant (alhoewel met de zeewind dit moeilijk bij te houden is). Warm duurt lang in de wastafel en in de douche is de temperatuur niet bij te stellen. Kamers zijn niet goed te koelen omdat de airco niet of nauwelijks werkt en met de grote ramen is de zon altijd warm. De (dubbele) rolgordijnen blinderen niet. Receptie spreekt nauwelijks Engels wat op zich kan, maar zet dit dan niet in de omschrijving van het hotel. We vroegen om waterflessen maar kregen die nooit omdat ze het gewoon niet begrijpen. Restaurant heeft beperkte opties maar is voor 1 of 2 nachten prima (wel heel grote porties).

Everyone is great and Bruno, Andrea and Ignacio are all excellent customer service.

Service is very good, friendly and professional staff. Location is ok given the town. Not much (anything) to do there, but for one night the hotel is ok.

Proximity to port = big plus. English speaking personal very rare. Exception front desk person. No excursions available from front desk.

Price was right, convenient to cruise ship Complimentary breakfast Super helpful staff

Clean room, close to cruise port and helpful staff. Mall with restaurants right next to hotel. Uber will take you to cruise ship. Also, quaint fishing village on the beach in front of hotel. We watched 50+ sea lions feed off the fishermen cleaning fish. We really enjoyed this hotel.

Wonderful location by the port.

The view down into the active harbor and the easy walking make this a great location.

Great food, ocean views, walking distance to cruise ship

The hotel is a few minutes walk from San Antonio port (DP World). The room we were given was very clean with a great view to the harbor. The included breakfast is not very good with limited items. The surrounding area has a lot small shops and restaurants, but it is pretty dirty. The harbor has a lot birds and sea lions for animal lovers. Overall a not bad place to stay when visiting the port or catching a cruise ship.

The hotel is at the fishing port where there are numerous excellent fish restaurants albeit in not well-maintained surroundings. Watching the Sealions is a treat and there are many homeless but friendly dogs. The market has many stalls catering to children.

We liked the location. We could look down at the pier and see the sea lions from our room.

Nice location , near cruise port , connected yyo a shopping mall and near open market. Ocean views through out . . Good breakfast selection . Nicely decorated dining area , lobby could use more sitting areas for guests. Elevators only stops to a floor pressed first , it doesn’t stop in between floors to pick up causing longer wait .

Proximity to port = big plus. English speaking personal very rare. Exception front desk person. No excursions available from front desk.

Price was right, convenient to cruise ship Complimentary breakfast Super helpful staff

Los servicios de alimentación muy malos, restaurant cerrado, desayuno simple y sin ninguna opción sin gluten. El personal no sabia que era gluten y me daban de opciones galletas, increible la poca preparación.

Great view, on harbour. Perfect for cruises. Breakfast not good - disorganised, running out of food, cutlery!

Everything was good except breakfast menu. Only hot scrambled eggs with cold hams but plenty of cheese and pastries.

Great food, ocean views, walking distance to cruise ship

From our room to the hallways going to tithe elevator and in the dining areas you see ocean views which is great . Good breakfast selection . Dining area is well- designed and modern. Hotel is connected to a mall and open market is next to it , near the cruise port . We had the executive room and it’s on a corner room that has the city cues on one side and Oceanview on the other The room was huge but there’s so much excess space that the hotel could probably put 2 loungers instead of just one and a small table for eating if you want a room service . The smaller room we had the night before had a safe, this room didn’t . I asked for a safe , even a portable one but they never brought one in .Only a portable AC in the room , not built - in . The window covers were difficult to open .

Had to change rooms. Poor lighting in rooms. Blinds missing or broken. Check-in process was slow. Food at restaurant cold and poor quality.

The hotel is a few minutes walk from San Antonio port (DP World). The room we were given was very clean with a great view to the harbor. The included breakfast is not very good with limited items. The surrounding area has a lot small shops and restaurants, but it is pretty dirty. The harbor has a lot birds and sea lions for animal lovers. Overall a not bad place to stay when visiting the port or catching a cruise ship.

Excelente Hotel, muy buen desayuno. El restaurante estaba cerrado por remodelacion pero muy pronto lo reabriran, tiene una vista espectacular, ahí mismo sirven el desayuno

Excelente ubicación, también el hotel, pero el hotel NO tiene restaurante, lo cual es complicado

Nice location , near cruise port , connected yyo a shopping mall and near open market. Ocean views through out . . Good breakfast selection . Nicely decorated dining area , lobby could use more sitting areas for guests. Elevators only stops to a floor pressed first , it doesn’t stop in between floors to pick up causing longer wait .