Krystal Grand Los Cabos - All Inclusive
165 $US
/nuit
Moyenne pour septembre
Prix pour Krystal Grand Los Cabos - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
165 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Krystal Grand Los Cabos - All Inclusive, les prix par nuit s'élèvent en moyenne à 165 $US pendant le mois le moins cher (septembre) et à 265 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 239 $US |
| février | 265 $US |
| mars | 243 $US |
| avril | 220 $US |
| mai | 201 $US |
| juin | 193 $US |
| juillet | 198 $US |
| août | 196 $US |
| septembre | 165 $US |
| octobre | 173 $US |
| novembre | 177 $US |
| décembre | 226 $US |
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sept. · 165 $US
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Le plus cher : février (env. 265 $US)
Le moins cher : septembre (env. 165 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, un toboggan aquatique et un centre de fitness. Parmi les services et équipements offerts par cet hébergement vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et une consigne à bagages. Cet hébergement dispose de 8 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
De délicieuses spécialités Cuisine internationale vous attendent à The "O", un restaurant avec terrasse qui offre une jolie vue sur la mer. C'est le lieu idéal pour un dîner détente en amoureux ou en famille, mais si vous préférez cependant le confort de votre chambre, un service d'étage (horaires limités) est à votre disposition. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine.
Chambres
Les 327 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision LED. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
Profitant d'un emplacement de choix à San José del Cabo (Costa Azul), Krystal Grand Los Cabos - All inclusive se trouve à deux pas du site Plage Costa Azul et à 5 min en voiture du site Quartier des arts de San Jose del Cabo. Cet hébergement au bord de la plage se trouve à 15,9 km de Playa Chileno (plage) et à 4,4 km de Plage de Palmilla.
À proximité
Plage Costa Azul(0.2 miles)
Plage El Zalate(0.3 miles)
Mer et Sierra(0.6 miles)
Plage de Palmilla(0.8 miles)
La Comer(1 miles)
Parcours de golf Punta Sur(1.3 miles)
Parc de Golf Querencia(1.8 miles)
Palmilla Golf Club(2 miles)
Estuaire de San Jose(2.2 miles)
Parc des Chiens(2.3 miles)
Golf Club Campestre(2.4 miles)
Quartier des arts de San Jose del Cabo(2.7 miles)
Old Town Gallery(2.7 miles)
Plaza Artesanos(2.7 miles)
Place Mijares(2.8 miles)
Aéroport principal le plus pratique pour rejoindre Krystal Grand Los Cabos - All inclusive : Aéroport international de Los Cabos (SJD)(13.1 miles)
Parking
Restaurant
Piscine
Service en chambre
Service de voiturier
Organisation d'excursions
Emplacement
Km. 29 Carretera Transpeninsular S/N CP, Costa Azul, San Jose del Cabo, Los Cabos, Basse-Californie du Sud, Mexique
Plage Costa Azul (0.2 miles)
Plage El Zalate (0.3 miles)
Mer et Sierra (0.6 miles)
Plage de Palmilla (0.8 miles)
La Comer (1 miles)
Parcours de golf Punta Sur (1.3 miles)
Options de chambre
5
Altitude Junior Suite Ocean Front Double
Détails de la chambre
2 Lits Doubles
et 1 Canapé-Lit
Couchages 3
484 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
5
Suite Palmilla Ocean View Double
Détails de la chambre
2 Lits Doubles
Couchages 3
534 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Altitude Junior Suite Ocean Front King
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
498 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
5
Deluxe Palmilla Garden View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
356 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Junior Suite Ocean View King
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
498 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
5
Altitude Junior Suite Swimout Ocean Front King
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
753 ft²
ClimatisationWi-Fi (gratuit)Canapé-litPiscine privée
6
Suite Palmilla Ocean View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
534 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Krystal Deal of the Day
Détails de la chambre
2 Lits Doubles
Couchages 3
366 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Deluxe King At Belair Sunclub
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
366 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Altitude Junior Suite Swimout Ocean Front Double
Détails de la chambre
2 Lits Doubles
et 1 Canapé-Lit
Couchages 3
752 ft²
ClimatisationWi-Fi (gratuit)Canapé-litPiscine privée
5
Altitude Presidential Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 2
1259 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
5
Deluxe Double At Belair Sunclub
Détails de la chambre
2 Lits Doubles
et 1 Canapé-Lit
Couchages 3
366 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Altitude Governor Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
534 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
One Bedroom Suite At Belair Sunclub
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
678 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Deluxe Palmilla Garden View Double
Détails de la chambre
2 Lits Doubles
Couchages 3
356 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Junior Suite Ocean View Double
Détails de la chambre
2 Lits Doubles
et 1 Canapé-Lit
Couchages 3
506 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
5
Altitude Junior Suite Swimout Garden View
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
570 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Krystal Grand Los Cabos - All Inclusive
7.1
Bien
Basé sur 2 675 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Krystal Grand Los Cabos - All Inclusive, les voyageurs apprécient le personnel chaleureux et attentif, la vue sur l'océan et les nombreuses piscines, tout en soulignant l'inconstance de la nourriture, les longues attentes et le nombre limité de transats, ainsi que l'accès à l'Altitude différencié et une plage généralement impraticable pour la baignade.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Krystal Grand Los Cabos - All Inclusive, les voyageurs apprécient le personnel chaleureux et attentif, la vue sur l'océan et les nombreuses piscines, tout en soulignant l'inconstance de la nourriture, les longues attentes et le nombre limité de transats, ainsi que l'accès à l'Altitude différencié et une plage généralement impraticable pour la baignade.
Les chambres reçoivent des éloges pour leur vue et leur confort dans les catégories supérieures, mais les clients signalent un décor vieillissant, des problèmes d'entretien, du bruit de la circulation dans certains bâtiments, un Wi-Fi faible et des pannes occasionnelles de la climatisation ou de la plomberie. Les commentaires sur les restaurants sont mitigés : certains apprécient les restaurants à la carte et les petits-déjeuners, mais beaucoup trouvent la variété des buffets, les heures d'ouverture et la qualité des boissons décevantes, avec une rotation des établissements. Il est idéal pour les voyageurs recherchant un séjour facile et à prix modéré plutôt qu'un véritable séjour de luxe.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines (dont un espace réservé aux adultes) et la vue sur la plage sont des atouts, mais il est difficile de trouver un transat, certaines zones nécessitent un entretien et certaines parties de la propriété ou des équipements sont réservées aux membres du Altitude Club.
Avis de voyageur à ce sujet
8
Lynne
10 oct. 2025
·
A séjourné 7 nuits
Hotel needs to do better maintenance around the pool area. Pool tiles were falling off plus the grout was black.
Hotel needs to do better maintenance around the pool area. Pool tiles were falling off plus the grout was black.
10
Kary
25 sept. 2025
·
A séjourné 2 nuits
tiene gimnasio disponible y bufete
tiene gimnasio disponible y bufete
6
Charles Joseph
17 nov. 2025
·
A séjourné 14 nuits
Yes but poor activities in evening everything done by 8 not very adult friendly
Yes but poor activities in evening everything done by 8 not very adult friendly
8
Tasha
19 sept. 2025
·
A séjourné 4 nuits
To say we were nervous to stay here with all the poor reviews was an understatement. We went in with low expectations and were pleasantly surprised. Room was super clean, beds comfy, and pillows ok. Balcony had no patio furnishings. Our room had a table so could bring chairs out but would have been nice to have. Looks like no one but altitude had patio furniture. Pools nice, clean and warm. The chairs are not comfortable, would be good to replace with more cushion. We always took the same spot at the family pool & Same Great waiter, Ulises. It was my friends birthday & he brought her a little cake and entertainment played happy birthday without even asking! He truly went above and beyond & made our trip Amazing!! Had cold coffee at coffee bar. Nice little cafe with pastries, sandwiches and ice cream. We did go to the adult pool when they had foam pool party. People on that side seemed to be having a good time. I would say I was pretty disappointed in entertainment -they never asked to engage in games during the day nor was any part of the entertainment bilingual. Food was always good and Hot! We always ate lunch at the pool. Fish tacos with extra sauce was the best. Mango Tango with tajin & Paloma were our favorite drinks. Overall it was a good trip. Would I go again,no just because I like nightly shows and entertainment. But if you want to relax with good food/drinks/beautiful view-this place is definitely for you!
To say we were nervous to stay here with all the poor reviews was an understatement. We went in with low expectations and were pleasantly surprised. Room was super clean, beds comfy, and pillows ok. Balcony had no patio furnishings. Our room had a table so could bring chairs out but would have been nice to have. Looks like no one but altitude had patio furniture. Pools nice, clean and warm. The chairs are not comfortable, would be good to replace with more cushion. We always took the same spot at the family pool & Same Great waiter, Ulises. It was my friends birthday & he brought her a little cake and entertainment played happy birthday without even asking! He truly went above and beyond & made our trip Amazing!! Had cold coffee at coffee bar. Nice little cafe with pastries, sandwiches and ice cream. We did go to the adult pool when they had foam pool party. People on that side seemed to be having a good time. I would say I was pretty disappointed in entertainment -they never asked to engage in games during the day nor was any part of the entertainment bilingual. Food was always good and Hot! We always ate lunch at the pool. Fish tacos with extra sauce was the best. Mango Tango with tajin & Paloma were our favorite drinks. Overall it was a good trip. Would I go again,no just because I like nightly shows and entertainment. But if you want to relax with good food/drinks/beautiful view-this place is definitely for you!
10
Diana Andrea
1 nov. 2025
·
A séjourné 5 nuits
El personal de animación en particular Angel son Exelentes en lo que hacen y les gusta jugar Con los niños , lo que no me gustó que no tienen camastros en la playa
El personal de animación en particular Angel son Exelentes en lo que hacen y les gusta jugar Con los niños , lo que no me gustó que no tienen camastros en la playa
10
Carolina
17 août 2025
·
A séjourné 1 nuit
Excelente servicio de concierge , muy atentos y al pendiente todos. Solo creo que un detalle, no me gustó que te cobraran las camas que están en la alberca y la playa, creo que eso es parte de las instalaciones del hotel La comida muy rica
Excelente servicio de concierge , muy atentos y al pendiente todos. Solo creo que un detalle, no me gustó que te cobraran las camas que están en la alberca y la playa, creo que eso es parte de las instalaciones del hotel La comida muy rica
6
VELIA ELENA
17 nov. 2025
·
A séjourné 3 nuits
FALLÓ EL WIFI UNA NOCHE, restaurantes muy llenos, espera de 1 hora, y no se puede reservar, camastros en alberca todos ocupados, por lo demás todo bien
FALLÓ EL WIFI UNA NOCHE, restaurantes muy llenos, espera de 1 hora, y no se puede reservar, camastros en alberca todos ocupados, por lo demás todo bien
6
Tanya
17 oct. 2025
·
A séjourné 4 nuits
Good beach view. Mid facilities and food. Inconsistent staff—some great, some rude. Poor adult pool experience.
Good beach view. Mid facilities and food. Inconsistent staff—some great, some rude. Poor adult pool experience.
8
victoria
30 nov. 2025
·
A séjourné 5 nuits
Staff were great, food was below par, rooms cleaned every other day, no loungers on beach and need to pay extra for altitude club if you want access to more then one pool or restaurants. Nice place but needs updating and not having to pay more when you arrive for use of other pools/restaurants/ loungers etc.
Staff were great, food was below par, rooms cleaned every other day, no loungers on beach and need to pay extra for altitude club if you want access to more then one pool or restaurants. Nice place but needs updating and not having to pay more when you arrive for use of other pools/restaurants/ loungers etc.
6
Meghan
1 mars 2026
·
A séjourné 7 nuits
Resort appears short staffed for number of guests. Plus Adults Only pool on website as for Altitude guests, IT IS NOT. Pool extremely busy, not enough chairs/loungers. In Altitude Tower, room was cleaned twice and had to ask for clean towels, twice
Resort appears short staffed for number of guests. Plus Adults Only pool on website as for Altitude guests, IT IS NOT. Pool extremely busy, not enough chairs/loungers. In Altitude Tower, room was cleaned twice and had to ask for clean towels, twice
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Des avis contrastés : si beaucoup notent la propreté des chambres et des piscines, d'autres mentionnent des odeurs de moisi ou d'égout, des mouches autour du buffet, des gobelets en plastique réutilisés, et un service de femme de ménage ou un réapprovisionnement irréguliers dans les chambres et les parties communes.
Avis de voyageur à ce sujet
2
Juan Jose
14 nov. 2025
·
A séjourné 1 nuit
Resultó verdaderamente desconcertante la experiencia en el hotel Krystal Grand Los Cabos. El propio Concierge en el lugar representante de Expedia de nombre Gabriel Ávila gestionó un cobro adicional , no obstante que incluso él mismo mencionó que ese ERROR era enteramente atribuible al hotel y no a nosotros. Dicho cargo jamás fue mencionado al momento de liquidar la totalidad de la estancia el día de nuestra llegada, lo cual evidencia una lamentable falta de rigor operativo. El representante de EXPEDIA afirmó estar “para garantizar una buena experiencia ”. Permítame expresarlo con total claridad: ¿consideran que exigir un importe inesperado y equivocado al concluir la estancia constituye una experiencia satisfactoria o mínimamente coherente con esa promesa? A ello se suma el hecho —del cual él estuvo enteramente enterado desde el inicio— de que recibimos una habitación impregnada de olor a cigarro y con colillas de cigarros dispersas en toda la habitación , situación impropia de cualquier estándar hotelero serio. Y aún así, no se nos reubicó hasta el día siguiente, prolongando una incomodidad que debió resolverse de manera inmediata. Ha sido, sin lugar a dudas, la experiencia más desafortunada que hemos vivido en un resort. Lamento profundamente que EXPEDIA tolere procedimientos tan poco diligentes, los cuales erosionan gravemente la confianza del cliente y la reputación de su propia plataforma.
Resultó verdaderamente desconcertante la experiencia en el hotel Krystal Grand Los Cabos. El propio Concierge en el lugar representante de Expedia de nombre Gabriel Ávila gestionó un cobro adicional , no obstante que incluso él mismo mencionó que ese ERROR era enteramente atribuible al hotel y no a nosotros. Dicho cargo jamás fue mencionado al momento de liquidar la totalidad de la estancia el día de nuestra llegada, lo cual evidencia una lamentable falta de rigor operativo. El representante de EXPEDIA afirmó estar “para garantizar una buena experiencia ”. Permítame expresarlo con total claridad: ¿consideran que exigir un importe inesperado y equivocado al concluir la estancia constituye una experiencia satisfactoria o mínimamente coherente con esa promesa? A ello se suma el hecho —del cual él estuvo enteramente enterado desde el inicio— de que recibimos una habitación impregnada de olor a cigarro y con colillas de cigarros dispersas en toda la habitación , situación impropia de cualquier estándar hotelero serio. Y aún así, no se nos reubicó hasta el día siguiente, prolongando una incomodidad que debió resolverse de manera inmediata. Ha sido, sin lugar a dudas, la experiencia más desafortunada que hemos vivido en un resort. Lamento profundamente que EXPEDIA tolere procedimientos tan poco diligentes, los cuales erosionan gravemente la confianza del cliente y la reputación de su propia plataforma.
4
Vanessa
7 avr. 2025
·
A séjourné 2 nuits
No hicieron mi habitación 2 días
No hicieron mi habitación 2 días
8
Selina
14 oct. 2025
·
A séjourné 3 nuits
No está tan mal, pero definitivamente su comida de “especialidad “ si tienen que mejorar bastante, restaurante japonés y mexicano quedan mucho a deber en cuanto a sabor, los baños de las albercas parecen baños públicos, huelen muy mal y siempre están mojados, te cobran un impuesto por limpieza de playa, por lo que deberían de tener una playa muy adecuada para sus huéspedes, pero está sucia, llena de basura . Tienen muchas áreas de oportunidad que para ser un hotel 5 estrellas si tienen que mejorar.
No está tan mal, pero definitivamente su comida de “especialidad “ si tienen que mejorar bastante, restaurante japonés y mexicano quedan mucho a deber en cuanto a sabor, los baños de las albercas parecen baños públicos, huelen muy mal y siempre están mojados, te cobran un impuesto por limpieza de playa, por lo que deberían de tener una playa muy adecuada para sus huéspedes, pero está sucia, llena de basura . Tienen muchas áreas de oportunidad que para ser un hotel 5 estrellas si tienen que mejorar.
4
Josselyne
14 juin 2025
·
A séjourné 4 nuits
Unhappy with the recycling plastics cup at the bar by the main pool I saw how they wash them n reuse them not the ones with logo the regular plastic cup so NASTY, lucky my family didn’t y get sick
Unhappy with the recycling plastics cup at the bar by the main pool I saw how they wash them n reuse them not the ones with logo the regular plastic cup so NASTY, lucky my family didn’t y get sick
6
Amara Rincón
26 juin 2025
·
A séjourné 4 nuits
Los restaurantes son chicos para un hotel All Inclusive. Hay que hacer fila. En el desayuno, todos los días dan lo mismo. No hay variedad. En particular, el aseo de la habitación fue bastante deficiente.
Los restaurantes son chicos para un hotel All Inclusive. Hay que hacer fila. En el desayuno, todos los días dan lo mismo. No hay variedad. En particular, el aseo de la habitación fue bastante deficiente.
2
Lillian
18 oct. 2025
·
A séjourné 5 nuits
Our ocean view was of rooftops. Stepping outside our room we were overwhelmed with sewage and exhaust smells. The AC did not work. We left after 3 hours.
Our ocean view was of rooftops. Stepping outside our room we were overwhelmed with sewage and exhaust smells. The AC did not work. We left after 3 hours.
2
Josselyne
14 juin 2025
·
A séjourné 4 nuits
Food is horrible doesn’t have many options, they have Taco night that was good is about the only good thing. They keep using the same plastic cups I saw at the bar washing them not the ones with logo the recycle cups NASTY!!! Unhappy
Food is horrible doesn’t have many options, they have Taco night that was good is about the only good thing. They keep using the same plastic cups I saw at the bar washing them not the ones with logo the recycle cups NASTY!!! Unhappy
6
mirian
8 sept. 2025
·
A séjourné 6 nuits
It didn't meet my expectations. The property needs a lot of maintenance. The pictures are absolutely outdated. The rooms smell musty given I was changed from one room to another room. Both had the same smell. Due to the weather, the dining took place in same spot for a couple days. Bar would be closed. The only beautiful part of this hotel was the pool area. However, your staff should be given medals as it's thanks to their amazing service and willingness to quickly assist that made this place hide the negatives and kept me to stay for the week. Had it not been for them, I would have left the following day. You have an incredible team and one can't only focus on the negatives as they do deserve recognition especially during Mondays earthquake incident for which I was present with my son.
It didn't meet my expectations. The property needs a lot of maintenance. The pictures are absolutely outdated. The rooms smell musty given I was changed from one room to another room. Both had the same smell. Due to the weather, the dining took place in same spot for a couple days. Bar would be closed. The only beautiful part of this hotel was the pool area. However, your staff should be given medals as it's thanks to their amazing service and willingness to quickly assist that made this place hide the negatives and kept me to stay for the week. Had it not been for them, I would have left the following day. You have an incredible team and one can't only focus on the negatives as they do deserve recognition especially during Mondays earthquake incident for which I was present with my son.
6
Hamed
30 juin 2025
·
A séjourné 3 nuits
Staff were friendly. The front desk manager Mario was very polite and helpful 5⭐️. The first impression inside room wasn’t good, Our room when first walked in wasn’t clean. There was hair all over the bathroom and shower. And soap and shampoo was empty.
Staff were friendly. The front desk manager Mario was very polite and helpful 5⭐️. The first impression inside room wasn’t good, Our room when first walked in wasn’t clean. There was hair all over the bathroom and shower. And soap and shampoo was empty.
4
Sala
17 juil. 2025
·
A séjourné 2 nuits
Didnt get the ocean view room I paid for, the AC was barely cold, food was not worth the money, flies all over the food, area by the snack bar smelled like sewage, it was bad we left a day early.
Didnt get the ocean view room I paid for, the AC was barely cold, food was not worth the money, flies all over the food, area by the snack bar smelled like sewage, it was bad we left a day early.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
La vue imprenable sur l'océan et certaines catégories supérieures impressionnent, mais de nombreuses chambres semblent vieillottes et sont exposées au bruit de la circulation ; les clients signalent également un Wi-Fi faible et des problèmes d'entretien tels que des portes coulissantes collantes, une faible pression d'eau aux toilettes ou une climatisation capricieuse.
Avis de voyageur à ce sujet
10
LARRY
17 oct. 2025
·
A séjourné 4 nuits
Room while located perfectly, was very dated…
Room while located perfectly, was very dated…
6
Rocky
19 oct. 2025
·
A séjourné 5 nuits
So when we chose this resort we didn't know that all inclusive was really not that they give you different colored bracelets and some of the dining is for apparently the upper bracelets and the beachfront junior suite isn't bad but its very musty and mildew smelly. As well as every night they have a live music or live dj or something that's going on until 10 to 11 pm and it's right under your suites which is ok unless you have early morning excursions the staff was great for the most part but the food is just ok .Mexico is very expensive now went to cabo 25 years ago and dont think I need to go back for another 25 years rather keep going to Europe
So when we chose this resort we didn't know that all inclusive was really not that they give you different colored bracelets and some of the dining is for apparently the upper bracelets and the beachfront junior suite isn't bad but its very musty and mildew smelly. As well as every night they have a live music or live dj or something that's going on until 10 to 11 pm and it's right under your suites which is ok unless you have early morning excursions the staff was great for the most part but the food is just ok .Mexico is very expensive now went to cabo 25 years ago and dont think I need to go back for another 25 years rather keep going to Europe
6
Charanjit Singh
13 juin 2025
·
A séjourné 6 nuits
Overall our stay at Krystal Grand Los Cabos was good, not the best. We had a personal butler named Claudio that we had access to to reserve restaurant bookings, questions about resort activities and events and he was great. Our room was in the altitude tower as VIP guest which was amazing. We had ocean front room, looking out to the vast Pacific Ocean. Our complaints were the bathroom flush pressure was low and asked them to fix but it didnt really help. Restaurant service was poor at majority of the offerings except the Italian place. The food was delayed and waiter did not come to our table to check on us.
Overall our stay at Krystal Grand Los Cabos was good, not the best. We had a personal butler named Claudio that we had access to to reserve restaurant bookings, questions about resort activities and events and he was great. Our room was in the altitude tower as VIP guest which was amazing. We had ocean front room, looking out to the vast Pacific Ocean. Our complaints were the bathroom flush pressure was low and asked them to fix but it didnt really help. Restaurant service was poor at majority of the offerings except the Italian place. The food was delayed and waiter did not come to our table to check on us.
6
Pa Yeng
27 août 2025
·
A séjourné 4 nuits
I stayed at this resort with my partner on 8/13/2025 to 8/17/2025. Upon entering, we were checked in by the Expedia concierge, Omar, who was very friendly and personable. We only saw him once during check in and no other time the rest of our stay, but despite that, he was still able to book us reservations at the habachi restaurant, and give us additional info on excursions. I appreciated his help. The rooms aren’t the newest and I can tell they weren’t maintained properly and thoroughly. I came with a party of 6 other people, and in one of their rooms, the bathroom sink did not drain so they had to brush their teeth in the shower. In that same room, the shower door did not close and kept swinging open no matter how many times you kick it closed, so all the water would splash on the floor. Their floor in the common area of one of the rooms was also very dusty (dirt and debris was getting stuck under our feet) so they had to call house keeping to come sweep and mop, which they did pretty fast which was great. One of the couples that joined us had another family knocking on their door because apparently the resort double booked that room. The family ended up getting a separate room and my friend and her partner were compensated with reservations at one of the restaurants at the resort, The Grill, which she told me was delicious (unfortunately I did not get a chance to dine here). My room in particular was pretty okay. Some molding on the patio doors, no patio seats or tables
I stayed at this resort with my partner on 8/13/2025 to 8/17/2025. Upon entering, we were checked in by the Expedia concierge, Omar, who was very friendly and personable. We only saw him once during check in and no other time the rest of our stay, but despite that, he was still able to book us reservations at the habachi restaurant, and give us additional info on excursions. I appreciated his help. The rooms aren’t the newest and I can tell they weren’t maintained properly and thoroughly. I came with a party of 6 other people, and in one of their rooms, the bathroom sink did not drain so they had to brush their teeth in the shower. In that same room, the shower door did not close and kept swinging open no matter how many times you kick it closed, so all the water would splash on the floor. Their floor in the common area of one of the rooms was also very dusty (dirt and debris was getting stuck under our feet) so they had to call house keeping to come sweep and mop, which they did pretty fast which was great. One of the couples that joined us had another family knocking on their door because apparently the resort double booked that room. The family ended up getting a separate room and my friend and her partner were compensated with reservations at one of the restaurants at the resort, The Grill, which she told me was delicious (unfortunately I did not get a chance to dine here). My room in particular was pretty okay. Some molding on the patio doors, no patio seats or tables
10
Marie
20 oct. 2025
·
A séjourné 4 nuits
We had an amazing view from our swimout oceanfront king room…the sports bar club was one of our favorites because we didn’t have to leave the resort to go to a nightclub
We had an amazing view from our swimout oceanfront king room…the sports bar club was one of our favorites because we didn’t have to leave the resort to go to a nightclub
8
Aida
15 oct. 2025
·
A séjourné 5 nuits
Nice view from balcony. Noise because of construction. Outdatedm decor.
Nice view from balcony. Noise because of construction. Outdatedm decor.
10
Raminder
12 oct. 2025
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A séjourné 7 nuits
Our stay at Krystal Grand Cabo was incredible. The resort is beautiful, spotless, and well maintained. Our swim-out suite was always clean, water replenished, and the pools sparkling. Gabriel, the concierge, was amazing, quick, kind, and helpful with every request. The staff also arranged a cab into town that waited for us and brought us safely back. At the restaurants, Sara, Lila, and Karen were welcoming and ensured my gluten allergy was carefully managed. Victor and Angel went above and beyond to make sure we had everything we needed. Manuel at the adult pool was fast, efficient, and remembered every order, handling my gluten-free requests with care. He is an extremely hard worker. Valerie, the manager, was warm, professional, and made us feel truly valued. The biggest shoutout goes to Rodolfo, our dinner waiter. His knowledge of gluten-free food was exceptional, and he made every meal safe and enjoyable. He was kind, professional, and attentive, making our trip unforgettable. Improvements would be better Wi-Fi in the rooms, continued investment in food quality, and labeling buffet/menu items for gluten-free, dairy-free, or nut-free options. Thank you Krystal Grand Cabo for the most memorable vacation. We can’t wait to return! Shawnay & Rami (Room 4126)
Our stay at Krystal Grand Cabo was incredible. The resort is beautiful, spotless, and well maintained. Our swim-out suite was always clean, water replenished, and the pools sparkling. Gabriel, the concierge, was amazing, quick, kind, and helpful with every request. The staff also arranged a cab into town that waited for us and brought us safely back. At the restaurants, Sara, Lila, and Karen were welcoming and ensured my gluten allergy was carefully managed. Victor and Angel went above and beyond to make sure we had everything we needed. Manuel at the adult pool was fast, efficient, and remembered every order, handling my gluten-free requests with care. He is an extremely hard worker. Valerie, the manager, was warm, professional, and made us feel truly valued. The biggest shoutout goes to Rodolfo, our dinner waiter. His knowledge of gluten-free food was exceptional, and he made every meal safe and enjoyable. He was kind, professional, and attentive, making our trip unforgettable. Improvements would be better Wi-Fi in the rooms, continued investment in food quality, and labeling buffet/menu items for gluten-free, dairy-free, or nut-free options. Thank you Krystal Grand Cabo for the most memorable vacation. We can’t wait to return! Shawnay & Rami (Room 4126)
6
Sandra
9 avr. 2025
·
A séjourné 7 nuits
The food was average. The room was tired, bits broken here and there, a lot of dust and dirt under the bed. The noise from the road was very loud. The pool area was extremely clean, the staff were very attentive and very friendly. The beach from the property was excellent.
The food was average. The room was tired, bits broken here and there, a lot of dust and dirt under the bed. The noise from the road was very loud. The pool area was extremely clean, the staff were very attentive and very friendly. The beach from the property was excellent.
6
Okeem
17 nov. 2025
·
A séjourné 4 nuits
Beach view was nice I expected more from the room it was limited but overall a good hotel
Beach view was nice I expected more from the room it was limited but overall a good hotel
10
Stephanie
5 juin 2025
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A séjourné 7 nuits
This is our second time staying at the Krystal grand in los Cabo’s! This is also our first time bringing both our kids. Upon arrival, the Expedia concierge Gabriel was very inviting, warm and friendly. Even when we had minor issues with our room (toilet not flushing properly, loud highway noise) he went above and beyond by upgrading our room to the altitude tower which is their highest category suite. Waking up every morning to a beach front view was something out of a magazine. We couldn’t have been happier and it was because of Gabriel that we got to experience this. Not only that, but because ayami restaurant was closed due to renovations he pulled strings by allowing us to enjoy a delicious premium seafood meal at Senses, which is only for altitude club members. I got to celebrate my birthday eating my favourite food. Gloria, Rodrigo, Tania and Ishmail were also outstanding to us. They made our stay extra special and memorable. We cannot thank them enough for their service. Thank you to all of the wonderful staff for their hospitality! This is why we keep returning to the Krystal grand :)
This is our second time staying at the Krystal grand in los Cabo’s! This is also our first time bringing both our kids. Upon arrival, the Expedia concierge Gabriel was very inviting, warm and friendly. Even when we had minor issues with our room (toilet not flushing properly, loud highway noise) he went above and beyond by upgrading our room to the altitude tower which is their highest category suite. Waking up every morning to a beach front view was something out of a magazine. We couldn’t have been happier and it was because of Gabriel that we got to experience this. Not only that, but because ayami restaurant was closed due to renovations he pulled strings by allowing us to enjoy a delicious premium seafood meal at Senses, which is only for altitude club members. I got to celebrate my birthday eating my favourite food. Gloria, Rodrigo, Tania and Ishmail were also outstanding to us. They made our stay extra special and memorable. We cannot thank them enough for their service. Thank you to all of the wonderful staff for their hospitality! This is why we keep returning to the Krystal grand :)
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour sa sympathie et son aide, en particulier le service de conciergerie, mais les avis soulignent également un manque de personnel, un service lent au restaurant, de longues files d'attente à l'enregistrement et, occasionnellement, de l'impolitesse ou un manque de suivi.
Avis de voyageur à ce sujet
10
Antonio
30 nov. 2025
·
A séjourné 3 nuits
Room clean staff are really friendly,Gabriel at the reception went above and beyond to make our stay a 10 out of 10
Room clean staff are really friendly,Gabriel at the reception went above and beyond to make our stay a 10 out of 10
8
Kerry
6 août 2025
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A séjourné 1 nuit
Took about 30 Plus minutes to check in.
Took about 30 Plus minutes to check in.
8
Garrett
22 juil. 2025
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A séjourné 6 nuits
We really enjoyed our time at Krystal Grand Los Cabos. We traveled with our son's family and it was very family friendly. Shout out to Omar and Gabriel, our Expedia concierge, who were awesome and very helpful. They scheduled dinner reservation, airport transfers as well as check in/out, which was really easy. Thank you Gabriel and Omar for making our stay seamless.
We really enjoyed our time at Krystal Grand Los Cabos. We traveled with our son's family and it was very family friendly. Shout out to Omar and Gabriel, our Expedia concierge, who were awesome and very helpful. They scheduled dinner reservation, airport transfers as well as check in/out, which was really easy. Thank you Gabriel and Omar for making our stay seamless.
8
Richard
17 juil. 2025
·
A séjourné 7 nuits
Gabriel and Omar were wonderful to ensure that my stay at the hotel would be nice. There was a mix up in the room that I booked and they both went above and beyond to relocate me to room that had the ocean view that I booked along with a table and 2 chairs on the balcony. The property needs to be updated but it was clean and presentable. The sliding door in my room fell off the track on 2 different days. Omar had maintenance come by each time to repair it. The restaurants were ok. The adult pool, walking on the beach and the ocean view were great. Overall, I had a nice time especially for the price. Big Thank You to Gabriel, Omar, the waiters, bartenders, maids and the rest of the staff—there were AMAZING.
Gabriel and Omar were wonderful to ensure that my stay at the hotel would be nice. There was a mix up in the room that I booked and they both went above and beyond to relocate me to room that had the ocean view that I booked along with a table and 2 chairs on the balcony. The property needs to be updated but it was clean and presentable. The sliding door in my room fell off the track on 2 different days. Omar had maintenance come by each time to repair it. The restaurants were ok. The adult pool, walking on the beach and the ocean view were great. Overall, I had a nice time especially for the price. Big Thank You to Gabriel, Omar, the waiters, bartenders, maids and the rest of the staff—there were AMAZING.
4
Dessa
29 juin 2025
·
A séjourné 4 nuits
Overall, spend a lil more money elsewhere folks. The highlight of the property was that the staff was friendly (always greeted good morning and good evening no matter what the circumstances, and it's clear they are trained to respond with "it's a pleasure" after assisting customers). I think it's one of the more budget friendly "resorts" in the area, however for most people it can still be a lot of money spent, and I don't think it's worth it. Otherwise, the pool is nice, and the clientele appears to be local families and there was no drama. The rooms are dated, restaurant hours are not consistent, and quality of food is just ok. Our hotel room did not have any bath towels provided, did not have a working in-room telephone nor were we asked if we wanted one, therefore for most of day 1-2, I relied on the express service via WhatsApp. Various parts of the resort smelled of deep sewage water. Our room 4427, reeked in the restroom of deep water sewage. Check-in staff rushed our check-in; didn't bother to give us our separate keycards for towels, didn't tell us about the separate site that is their one-stop shop of daily bulletins and restaurant info - on day 2 we found out thru the express service via WhatsApp.
Overall, spend a lil more money elsewhere folks. The highlight of the property was that the staff was friendly (always greeted good morning and good evening no matter what the circumstances, and it's clear they are trained to respond with "it's a pleasure" after assisting customers). I think it's one of the more budget friendly "resorts" in the area, however for most people it can still be a lot of money spent, and I don't think it's worth it. Otherwise, the pool is nice, and the clientele appears to be local families and there was no drama. The rooms are dated, restaurant hours are not consistent, and quality of food is just ok. Our hotel room did not have any bath towels provided, did not have a working in-room telephone nor were we asked if we wanted one, therefore for most of day 1-2, I relied on the express service via WhatsApp. Various parts of the resort smelled of deep sewage water. Our room 4427, reeked in the restroom of deep water sewage. Check-in staff rushed our check-in; didn't bother to give us our separate keycards for towels, didn't tell us about the separate site that is their one-stop shop of daily bulletins and restaurant info - on day 2 we found out thru the express service via WhatsApp.
10
Jacqueline
17 nov. 2025
·
A séjourné 3 nuits
Views were great, but the staff really made my trip amazing. They went above and beyond, everyone I interacted with was so friendly, patient, accommodating and attentive. They really try hard to remember your face and name which is amazing considering how many people were staying there. Food can be hit or miss; I enjoyed the breakfast buffet but the lunch buffet had some strange food. I preferred eating at the restaurants instead. It was also very convenient to have the cafe so I could get a cappuccino every morning. I will be coming back and will bring my family next time.
Views were great, but the staff really made my trip amazing. They went above and beyond, everyone I interacted with was so friendly, patient, accommodating and attentive. They really try hard to remember your face and name which is amazing considering how many people were staying there. Food can be hit or miss; I enjoyed the breakfast buffet but the lunch buffet had some strange food. I preferred eating at the restaurants instead. It was also very convenient to have the cafe so I could get a cappuccino every morning. I will be coming back and will bring my family next time.
10
Monica
9 juil. 2025
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A séjourné 4 nuits
Great quiet location with great amenities and food options! Rooms nice and clean. Luis (Expedia check-in) and Gabriel were sooo sweet and helpful! Thank you!
Great quiet location with great amenities and food options! Rooms nice and clean. Luis (Expedia check-in) and Gabriel were sooo sweet and helpful! Thank you!
2
Bryttni
6 nov. 2025
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A séjourné 1 nuit
Horrible customer service. The property manager showed no regards to customers. Requested i purchase another room and refused to refund me for a double-charge with the same date/booking. Our room was half cleaned and because the hotel did not a toilet plunger to fix the toilet. We had to change rooms, not once, but twice. The food was bad and the drinks were completely watered down.
Horrible customer service. The property manager showed no regards to customers. Requested i purchase another room and refused to refund me for a double-charge with the same date/booking. Our room was half cleaned and because the hotel did not a toilet plunger to fix the toilet. We had to change rooms, not once, but twice. The food was bad and the drinks were completely watered down.
10
Lauretta Marie
30 nov. 2025
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A séjourné 2 nuits
Jonhy was amazing at the desk. Every employee we encountered was kind and helpful.
Jonhy was amazing at the desk. Every employee we encountered was kind and helpful.
10
Kim
13 sept. 2025
·
A séjourné 5 nuits
Well...3rd time at the Krystal and everything was wonderful as usual! (We arrived during a hurricane and the staff, even though working with a skeleton crew, were very professional and kind)...The restaurants all had wonderful food and the service was exceptional! Some staff members who made my vacation even more special...Leombardo (waiter extraordinaire), Hilda (housekeeper), Yolanda (waitress), Luis (front desk), Luis (bellman), Hector (waiter), Eduardo (bellman), Rosalba (hostess), Robert (concierge) and of course my favorite Concierge...Gabriel!!!! Thank all of you for another fabulous vacation!!!!
Well...3rd time at the Krystal and everything was wonderful as usual! (We arrived during a hurricane and the staff, even though working with a skeleton crew, were very professional and kind)...The restaurants all had wonderful food and the service was exceptional! Some staff members who made my vacation even more special...Leombardo (waiter extraordinaire), Hilda (housekeeper), Yolanda (waitress), Luis (front desk), Luis (bellman), Hector (waiter), Eduardo (bellman), Rosalba (hostess), Robert (concierge) and of course my favorite Concierge...Gabriel!!!! Thank all of you for another fabulous vacation!!!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation en bord de mer avec de belles vues et un accès facile à la plage, bien que la baignade en mer soit généralement déconseillée en raison des fortes vagues. C'est un peu éloigné de la vie nocturne, mais pratique pour l'aéroport et les spots de surf à proximité.
Avis de voyageur à ce sujet
8
Jose Gilberto
30 oct. 2025
·
A séjourné 1 nuit
Instalaciones limpias, personal amable y notablemente capacitado excelente lugar para no salir del hotel, pero pocas opciones para peatones
Instalaciones limpias, personal amable y notablemente capacitado excelente lugar para no salir del hotel, pero pocas opciones para peatones
10
Diana Alexandra Barrón
22 oct. 2025
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A séjourné 4 nuits
Me gustó mucho, la comida es rica y hay varios restaurantes, para los restaurantes se van turnando, no abren todos todos los días pero siempre hay, un dato a tener en cuenta es que la playa que está directamente en el hotel no es apta para entrar al mar
Me gustó mucho, la comida es rica y hay varios restaurantes, para los restaurantes se van turnando, no abren todos todos los días pero siempre hay, un dato a tener en cuenta es que la playa que está directamente en el hotel no es apta para entrar al mar
10
isaac
22 oct. 2025
·
A séjourné 3 nuits
El hotel es bonito, ameno y muy comodo, muy cerca del aeropuerto y la playa es hermosa, fuimos en temporada baja y pasamos unos dias muy tranquilos con poca gente Pero lo q nos super encanto fue el servicio y la amabilidad de staf! Desde antes de nuestra llegada, mi amigo gabriel avila se puso en contacto con nosotros para ver si teníamos alguna necesidad en especial y muy amablemente nos ayudo con todos los detalles para nuestra dieta especial kosher Por su parte valeria la gerente dela comida en general estuvo al tanto de todos los detalles para cubrir nuestras necesidades en el asunto, y siempre de la manera mas amable y con la sonrisa y disposición siempre presentes! Todos los trabajadores del hotel en general nos hicieron sentir como.en casa, super amables en todo momento, super amigables, nunca habia tenido una experiencia tan grata, amena y comoda con el staff de un hotel, Todos con una buena vibra en todo momento y con una sonrisa siempre, gracias mil veces por darnos esa comodidad y atencion para gozar de unos dias de relajacion en pareja!
El hotel es bonito, ameno y muy comodo, muy cerca del aeropuerto y la playa es hermosa, fuimos en temporada baja y pasamos unos dias muy tranquilos con poca gente Pero lo q nos super encanto fue el servicio y la amabilidad de staf! Desde antes de nuestra llegada, mi amigo gabriel avila se puso en contacto con nosotros para ver si teníamos alguna necesidad en especial y muy amablemente nos ayudo con todos los detalles para nuestra dieta especial kosher Por su parte valeria la gerente dela comida en general estuvo al tanto de todos los detalles para cubrir nuestras necesidades en el asunto, y siempre de la manera mas amable y con la sonrisa y disposición siempre presentes! Todos los trabajadores del hotel en general nos hicieron sentir como.en casa, super amables en todo momento, super amigables, nunca habia tenido una experiencia tan grata, amena y comoda con el staff de un hotel, Todos con una buena vibra en todo momento y con una sonrisa siempre, gracias mil veces por darnos esa comodidad y atencion para gozar de unos dias de relajacion en pareja!
8
Lizbeth Gastelum
4 juil. 2025
·
A séjourné 5 nuits
No se puede meter a la playa
No se puede meter a la playa
8
Maureen Anne
29 mars 2025
·
A séjourné 3 nuits
If you want to walk to in town areas this is not the place to stay. I felt I couldn’t walk safely like I had my last trip where I stayed else where.
If you want to walk to in town areas this is not the place to stay. I felt I couldn’t walk safely like I had my last trip where I stayed else where.
8
Claudia
3 nov. 2025
·
A séjourné 3 nuits
Very friendly staff, room is just ok. Could be better with some upgrades. Food options are rather limited. But the access to beach is good. The good staffs made up for the lack of amenities.
Very friendly staff, room is just ok. Could be better with some upgrades. Food options are rather limited. But the access to beach is good. The good staffs made up for the lack of amenities.
8
Gwendolyn
5 août 2025
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A séjourné 5 nuits
Nice hotel. Kind staff. Not far from downtown. Had a wonderful time!
Nice hotel. Kind staff. Not far from downtown. Had a wonderful time!
10
Vanessa
15 juin 2025
·
A séjourné 7 nuits
The Krystal Grand is in a gorgeous spot, the wide stretch of beach so clean and close is breathtaking. The resort is a good size that it doesn’t a long time to get to everything you need. The specialty restaurants are wonderful, with a Mexican, Italian, Asian and a steakhouse all in gorgeous locations. Loved our room. Lovely and big with a gorgeous view. A great experience at check in with the Expedia staff, Gabriel and Omah!! They even took care of our teppanyaki reservation. Very family friendly but the plus for us is the separate pool for 21+ with the swim up bar. Truly paradise. Great location to walk to surf spots. No swimming along the beach as it is too dangerous. Recommend the Italian restaurant! And the theme night buffets were a real touch of traditional Mexico. The Mexican bbq and even the young man making the churros from scratch. You don’t get this experience often at other resorts in Cabo. Lilia at the buffet was so friendly and smiling always too. My only downside is there is really no where to leave your wet clothes to dry.
The Krystal Grand is in a gorgeous spot, the wide stretch of beach so clean and close is breathtaking. The resort is a good size that it doesn’t a long time to get to everything you need. The specialty restaurants are wonderful, with a Mexican, Italian, Asian and a steakhouse all in gorgeous locations. Loved our room. Lovely and big with a gorgeous view. A great experience at check in with the Expedia staff, Gabriel and Omah!! They even took care of our teppanyaki reservation. Very family friendly but the plus for us is the separate pool for 21+ with the swim up bar. Truly paradise. Great location to walk to surf spots. No swimming along the beach as it is too dangerous. Recommend the Italian restaurant! And the theme night buffets were a real touch of traditional Mexico. The Mexican bbq and even the young man making the churros from scratch. You don’t get this experience often at other resorts in Cabo. Lilia at the buffet was so friendly and smiling always too. My only downside is there is really no where to leave your wet clothes to dry.
10
Egor
28 juil. 2025
·
A séjourné 5 nuits
Far from night life, but worked for us. Food is excellent for an all inclusive. Highly recommended!!! Expedia reps went above and beyond to schedule dinners and work around our daily plans.
Far from night life, but worked for us. Food is excellent for an all inclusive. Highly recommended!!! Expedia reps went above and beyond to schedule dinners and work around our daily plans.
10
Carrie
3 nov. 2025
·
A séjourné 4 nuits
Beach was unobstructed and beautiful view
Beach was unobstructed and beautiful view
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Très mitigé : certains apprécient les restaurants à la carte, les soirées hibachi et les petits-déjeuners, mais beaucoup trouvent la variété et la qualité du buffet modestes, les horaires limités et les boissons du bar incohérentes ; la rotation des établissements et l'accès différencié peuvent ajouter à la frustration.
Avis de voyageur à ce sujet
10
Annelise
22 sept. 2025
·
A séjourné 1 nuit
We were VERY impressed overall! Yes, the property can use some upgrading/maintenance with small things (ie. tiles in the pool), but overall it was great! The staff here is SO friendly -- probably the most friendly and helpful than any other all inclusive we have stayed at. The food was great, but make sure you upgrade to the Altitue Club. You'll have access to the best restaurant and roof top bar (which is a must for sunset and late night). I would highly recommend staying here and will stay here again.
We were VERY impressed overall! Yes, the property can use some upgrading/maintenance with small things (ie. tiles in the pool), but overall it was great! The staff here is SO friendly -- probably the most friendly and helpful than any other all inclusive we have stayed at. The food was great, but make sure you upgrade to the Altitue Club. You'll have access to the best restaurant and roof top bar (which is a must for sunset and late night). I would highly recommend staying here and will stay here again.
10
khanh
7 sept. 2025
·
A séjourné 5 nuits
Beach view. Amazing pool. Good breakfast buffet. Their chilaquiles are to die for.
Beach view. Amazing pool. Good breakfast buffet. Their chilaquiles are to die for.
4
Yadira
5 nov. 2025
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A séjourné 3 nuits
This property is marketed as an all-inclusive resort, but it does not provide room service unless an additional fee is paid. The food quality was subpar. The restaurants had limited hours of operation, and the poolside snack bar offered unimpressive options. However, the fish tacos were a notable exception. Unfortunately, the Asian restaurant's offerings were not worthwhile, and I experienced adverse effects after dining there.
This property is marketed as an all-inclusive resort, but it does not provide room service unless an additional fee is paid. The food quality was subpar. The restaurants had limited hours of operation, and the poolside snack bar offered unimpressive options. However, the fish tacos were a notable exception. Unfortunately, the Asian restaurant's offerings were not worthwhile, and I experienced adverse effects after dining there.
4
Kousha
2 sept. 2025
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A séjourné 3 nuits
If decent dining is in your wishlist for a all inclusive hotel, you should consider looking for other hotels. The hotel description shows 5 restaurant but only 3 of them are open per day; The buffet restaurant is open for breakfast- lunch and dinner but the other two restaurants are open for dinner only. The bummer is, you have to wait for your food at those restaurants for too long and the portion of the plate they serve you is as equal as kids meal. The buffet restaurant offers very limited meat options and mostly carbs. The staff though were super nice and friendly. Our overall experience with the cleanliness was unsatisfying, specially the outdoor restrooms that were not maintaining regularly. Overall, I don’t recommend this hotel and I believe there are better options around.
If decent dining is in your wishlist for a all inclusive hotel, you should consider looking for other hotels. The hotel description shows 5 restaurant but only 3 of them are open per day; The buffet restaurant is open for breakfast- lunch and dinner but the other two restaurants are open for dinner only. The bummer is, you have to wait for your food at those restaurants for too long and the portion of the plate they serve you is as equal as kids meal. The buffet restaurant offers very limited meat options and mostly carbs. The staff though were super nice and friendly. Our overall experience with the cleanliness was unsatisfying, specially the outdoor restrooms that were not maintaining regularly. Overall, I don’t recommend this hotel and I believe there are better options around.
8
Andriy
30 sept. 2025
·
A séjourné 6 nuits
Good: service, people are kind. There is a separate coffee shop which is nice and convenient. Property is clean and taken care of. Its a small resort/compact but still nice. Meat restaurant was good. Japanese restaurant was good. YES i would come back again Bad: food options are limited. Basic food. Bacon only available 1/6 days. No fruits for dinner except breakfast. Limited to none kids activities available.
Good: service, people are kind. There is a separate coffee shop which is nice and convenient. Property is clean and taken care of. Its a small resort/compact but still nice. Meat restaurant was good. Japanese restaurant was good. YES i would come back again Bad: food options are limited. Basic food. Bacon only available 1/6 days. No fruits for dinner except breakfast. Limited to none kids activities available.
4
Courtney Campbell
14 juin 2025
·
A séjourné 5 nuits
I do not know how this property has such a high rating on Expedia. The dining options are terrible and I mean TERRIBLE!!! We spent most of our time away from the resort. There is a beach but you can’t get in the water. The adult drinks are nothing to write home about. I’m pretty sure they water down their alcohol. For the most part the staff were very nice and tried hard. Do not waste your money on this place!!! Our room was clean and the grounds have some pretty plants and flowers but the whole property needs a deep clean and updated! Also, this is the first time I’ve left a bad review on Expedia. That’s how terrible this place is!!
I do not know how this property has such a high rating on Expedia. The dining options are terrible and I mean TERRIBLE!!! We spent most of our time away from the resort. There is a beach but you can’t get in the water. The adult drinks are nothing to write home about. I’m pretty sure they water down their alcohol. For the most part the staff were very nice and tried hard. Do not waste your money on this place!!! Our room was clean and the grounds have some pretty plants and flowers but the whole property needs a deep clean and updated! Also, this is the first time I’ve left a bad review on Expedia. That’s how terrible this place is!!
2
Bryttni
6 nov. 2025
·
A séjourné 1 nuit
Horrible customer service. The property manager showed no regards to customers. Requested i purchase another room and refused to refund me for a double-charge with the same date/booking. Our room was half cleaned and because the hotel did not a toilet plunger to fix the toilet. We had to change rooms, not once, but twice. The food was bad and the drinks were completely watered down.
Horrible customer service. The property manager showed no regards to customers. Requested i purchase another room and refused to refund me for a double-charge with the same date/booking. Our room was half cleaned and because the hotel did not a toilet plunger to fix the toilet. We had to change rooms, not once, but twice. The food was bad and the drinks were completely watered down.
8
victoria
30 nov. 2025
·
A séjourné 5 nuits
Staff were great, food was below par, rooms cleaned every other day, no loungers on beach and need to pay extra for altitude club if you want access to more then one pool or restaurants. Nice place but needs updating and not having to pay more when you arrive for use of other pools/restaurants/ loungers etc.
Staff were great, food was below par, rooms cleaned every other day, no loungers on beach and need to pay extra for altitude club if you want access to more then one pool or restaurants. Nice place but needs updating and not having to pay more when you arrive for use of other pools/restaurants/ loungers etc.
6
Mary Lynn
12 août 2025
·
A séjourné 9 nuits
Beautiful property with super nice, accommodating staff — service was top-notch, and they even upgraded us after a small room issue. Pools are fantastic, and the swim-up bar has great drinks and quick service. The big drawback is the food. Most of it is disappointing, with the buffet being the only halfway decent option (and even then, choose carefully). Taco night is good. The specialty restaurants are a waste of time — the Italian was the worst I’ve ever had, and the Asian wasn’t much better. For a good meal, head into San Jose where the food is amazing. This hotel really needs to consider getting a new executive chef because if the food situation was fixed, they’d have a real great resort that I would return to.
Beautiful property with super nice, accommodating staff — service was top-notch, and they even upgraded us after a small room issue. Pools are fantastic, and the swim-up bar has great drinks and quick service. The big drawback is the food. Most of it is disappointing, with the buffet being the only halfway decent option (and even then, choose carefully). Taco night is good. The specialty restaurants are a waste of time — the Italian was the worst I’ve ever had, and the Asian wasn’t much better. For a good meal, head into San Jose where the food is amazing. This hotel really needs to consider getting a new executive chef because if the food situation was fixed, they’d have a real great resort that I would return to.
8
Terri Jung
5 août 2025
·
A séjourné 4 nuits
Nice pools and access to beach! Italian restaurant was our favorite - must try! Breakfast buffet was our favorite at the main buffet. We got upgraded to ocean view room so that was nice. My kids enjoyed the kids club/room. Loved the mini fridge which was restocked everyday. Omar who handles the Expedia customers was nice, friendly, and accommodating. Thank you! The lunch and dinner buffet was not our favorite. The Asian restaurant on property was very salty!
Nice pools and access to beach! Italian restaurant was our favorite - must try! Breakfast buffet was our favorite at the main buffet. We got upgraded to ocean view room so that was nice. My kids enjoyed the kids club/room. Loved the mini fridge which was restocked everyday. Omar who handles the Expedia customers was nice, friendly, and accommodating. Thank you! The lunch and dinner buffet was not our favorite. The Asian restaurant on property was very salty!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Adrian
11 avr. 2026
·
A séjourné 4 nuits
Bien
Bien
10
Ariana
23 mars 2026
·
A séjourné 3 nuits
Tout était excellent (février 2026)
Tout était excellent (février 2026)
10
David
22 janv. 2026
·
A séjourné 1 nuit
Les chambres et l’hotel sont très propre. Il y a deux piscines, une pour les familles et une pour adulte. Les deux piscines sont wow et les 2 sont beachfront. Je dirais que c’est plus beau en vrai qu’en photo. Vous ne serez pas déçu. Nous avons passé une seule nuit et le buffet était correct sans plus mais pour un buffet c’est correct. Tous le monde va y trouver sont compte 😇
Les chambres et l’hotel sont très propre. Il y a deux piscines, une pour les familles et une pour adulte. Les deux piscines sont wow et les 2 sont beachfront. Je dirais que c’est plus beau en vrai qu’en photo. Vous ne serez pas déçu. Nous avons passé une seule nuit et le buffet était correct sans plus mais pour un buffet c’est correct. Tous le monde va y trouver sont compte 😇
8
María luisa
7 déc. 2025
·
A séjourné 4 nuits
Bien
Bien
8
Mario
5 déc. 2025
·
A séjourné 3 nuits
Oui
Oui
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 197.39814637603757USD
- 2026-09-19: 198.54580115814207USD
- 2026-09-20: 184.37979103698729USD
- 2026-09-21: 189.76561676940918USD
- 2026-09-22: 161.0068648422241USD
- 2026-09-23: 194.99847908172606USD
- 2026-09-24: 194.99847908172606USD
- 2026-09-25: 184.1950018371582USD
- 2026-09-26: 197.39814637603757USD
- 2026-09-27: 195.56255030364989USD
- 2026-09-28: 197.5228922225952USD
- 2026-09-29: 201.057865826416USD
- 2026-09-30: 201.057865826416USD
- 2026-10-01: 201.057865826416USD
- 2026-10-02: 201.35014804229735USD
- 2026-10-03: 206.05326963806152USD
- 2026-10-04: 202.0489314666748USD
- 2026-10-05: 203.06003491210936USD
- 2026-10-06: 200.63554806365966USD
- 2026-10-07: 212.73130610198973USD
- 2026-10-08: 203.06003491210936USD
- 2026-10-09: 203.06003491210936USD
- 2026-10-10: 220.0284126586914USD
- 2026-10-11: 206.86306670684814USD
- 2026-10-12: 219.9900010269165USD
- 2026-10-13: 200.63554806365966USD
- 2026-10-14: 200.63554806365966USD
- 2026-10-15: 200.63554806365966USD
- 2026-10-16: 200.63554806365966USD
- 2026-10-17: 203.05001600952147USD
- 2026-10-18: 200.8480644012451USD
- 2026-10-19: 201.18800646667478USD
- 2026-10-20: 199.97566670684813USD
- 2026-10-21: 203.06003491210936USD
- 2026-10-22: 203.72257863464355USD
- 2026-10-23: 208.34176564788817USD
- 2026-10-24: 200.85953709564208USD
- 2026-10-25: 200.79443174438475USD
- 2026-10-26: 207.71714312133787USD
- 2026-10-27: 207.7125014968872USD
- 2026-10-28: 200.86423126678466USD
- 2026-10-29: 212.02975521850584USD
- 2026-10-30: 206.0632885406494USD
- 2026-10-31: 200.63554806365966USD
- 2026-11-01: 207.71714312133787USD
- 2026-11-02: 261.3757405319214USD
- 2026-11-03: 261.3757405319214USD
- 2026-11-04: 261.3757405319214USD
- 2026-11-05: 265.66328785705565USD
- 2026-11-06: 265.66328785705565USD
- 2026-11-07: 276.12755868988035USD
- 2026-11-08: 261.3757405319214USD
- 2026-11-09: 261.3757405319214USD
- 2026-11-10: 261.3757405319214USD
- 2026-11-11: 261.3757405319214USD
- 2026-11-12: NO DATA
- 2026-11-13: 357.6167758087158USD
- 2026-11-14: 355.63737695617675USD
- 2026-11-15: 236.68550380249022USD
- 2026-11-16: 232.92154923095703USD
- 2026-11-17: 230.64834430847165USD
- 2026-11-18: 230.64834430847165USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
Équipements populaires
Parking
Restaurant
Piscine
Service en chambre
Service de voiturier
Organisation d'excursions
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Karaoké
Équitation
Aire de jeux
Piscine pour enfants
Piscine extérieure
Musique live
Evening Entertainment
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi