Krystal Grand Los Cabos - All Inclusive
165 USD
a notte
Media per settembre
Prezzi per Krystal Grand Los Cabos - All Inclusive
Seleziona le date per controllare prezzi e disponibilità
165 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Krystal Grand Los Cabos - All Inclusive, il prezzo per notte è in media di 165 USD nel mese più economico (settembre) e di 265 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 239 USD |
| febbraio | 265 USD |
| marzo | 243 USD |
| aprile | 220 USD |
| maggio | 201 USD |
| giugno | 193 USD |
| luglio | 198 USD |
| agosto | 196 USD |
| settembre | 165 USD |
| ottobre | 173 USD |
| novembre | 177 USD |
| dicembre | 226 USD |
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set · 165 USD
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Prezzo più alto: febbraio (circa 265 USD)
Prezzo più basso: settembre (circa 165 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 3 piscine all'aperto, uno scivolo ac...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 3 piscine all'aperto, uno scivolo acquaticoe una palestra. Questa struttura propone, inoltre, il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e deposito bagagli. Un resort offre 8 sale riunioni disponibili per eventi. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
Ristorazione
Apprezza la gentilezza dello staff di The "O", un ristorante specializzato in cucina internazionale che offre una bella vista sul mare. In alternativa, approfitta del comodo servizio in camera con orario limitato. Rilassati con il tuo drink preferito presso un bar/lounge e un bar a bordo piscina.
Camere
Rilassati in una delle 327 camere della struttura, complete di minibar con snack e bevande gratuite e TV LED. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, soffione a pioggia e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.
Posizione
Krystal Grand Los Cabos - All inclusive si trova a San José del Cabo (Costa Azul), a pochissimi passi da Praia de Costa Azul e ad appena 5 minuti di auto da Distretto delle arti di San Jose del Cabo. Questa struttura sulla spiaggia dista 15,9 km da Chileno Beach e 4,4 km da Spiaggia di Palmilla.
Nelle vicinanze
Praia de Costa Azul(0.2 miglia)
Spiaggia El Zalate(0.3 miglia)
Mar y Sierra(0.6 miglia)
Spiaggia di Palmilla(0.8 miglia)
La Comer(1 miglia)
Punta Sur Golf Course(1.3 miglia)
Campo da Golf Querencia(1.8 miglia)
Palmilla Golf Club(2 miglia)
Estuario di San José(2.2 miglia)
Parco dei Cani(2.3 miglia)
Club Campestre Golf Course(2.4 miglia)
Distretto delle arti di San Jose del Cabo(2.7 miglia)
Galleria della Città Vecchia(2.7 miglia)
Plaza Artesanos(2.7 miglia)
Plaza Mijares(2.8 miglia)
L'aeroporto più comodo per raggiungere Krystal Grand Los Cabos - All inclusive è Aeroporto Internazionale di Los Cabos (SJD)(13.1 miglia)
Parcheggio
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Banco escursioni
Posizione
Km. 29 Carretera Transpeninsular S/N CP, Costa Azul, San Jose del Cabo, Los Cabos, Bassa California del Sud, Messico
Praia de Costa Azul (0.2 miglia)
Spiaggia El Zalate (0.3 miglia)
Mar y Sierra (0.6 miglia)
Spiaggia di Palmilla (0.8 miglia)
La Comer (1 miglia)
Punta Sur Golf Course (1.3 miglia)
Opzioni camera
5
Altitude Junior Suite Ocean Front Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 1 Divano Letto
Posti letto: 3
484 ft²
Aria condizionataWi-Fi (gratuito)Divano letto
5
Suite Palmilla Ocean view Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
534 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
Altitude Junior Suite Ocean Front King
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
498 ft²
Aria condizionataWi-Fi (gratuito)Divano letto
5
Deluxe Palmilla Garden View King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
356 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
Junior Suite Ocean View King
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
498 ft²
Aria condizionataWi-Fi (gratuito)Divano letto
5
Altitude Junior Suite Swimout Ocean Front King
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
753 ft²
Aria condizionataWi-Fi (gratuito)Divano lettoPiscina privata
6
Suite Palmilla Ocean view King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
534 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
Krystal Deal of the Day
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
366 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
Deluxe King at BelAir SunClub
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
366 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
Altitude Junior Suite Swimout Ocean Front Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 1 Divano Letto
Posti letto: 3
752 ft²
Aria condizionataWi-Fi (gratuito)Divano lettoPiscina privata
5
Altitude Presidential Suite Ocean View
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 2
1259 ft²
Aria condizionataWi-Fi (gratuito)Divano letto
5
Deluxe Double at BelAir SunClub
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 1 Divano Letto
Posti letto: 3
366 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Altitude Governor Suite Ocean View
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
534 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
One Bedroom Suite at BelAir SunClub
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
678 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
Deluxe Palmilla Garden View Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
356 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
Junior Suite Ocean View Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 1 Divano Letto
Posti letto: 3
506 ft²
Aria condizionataWi-Fi (gratuito)Divano letto
5
Altitude Junior Suite Swimout Garden View
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
570 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Krystal Grand Los Cabos - All Inclusive
7.1
Buono
Sulla base di 2675 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Al Krystal Grand Los Cabos - All Inclusive, i viaggiatori apprezzano la cordialità e la disponibilità del personale, le viste sull'oceano e le numerose piscine, segnalando al contempo una qualità del cibo variabile, lunghe attese e un numero limitato di lettini, oltre all'accesso differenziato in base al livello Altitude e una spiaggia generalmente non balneabile.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Al Krystal Grand Los Cabos - All Inclusive, i viaggiatori apprezzano la cordialità e la disponibilità del personale, le viste sull'oceano e le numerose piscine, segnalando al contempo una qualità del cibo variabile, lunghe attese e un numero limitato di lettini, oltre all'accesso differenziato in base al livello Altitude e una spiaggia generalmente non balneabile.
Le camere ricevono complimenti per la vista e il comfort nelle categorie più pregiate, ma gli ospiti segnalano un arredamento datato, problemi di manutenzione, rumore del traffico in alcuni edifici, Wi-Fi debole e occasionali problemi con l'aria condizionata o l'impianto idraulico. Il feedback sui ristoranti è contrastante: alcuni apprezzano i ristoranti à la carte e le colazioni, mentre molti trovano la varietà del buffet, gli orari di apertura e la qualità delle bevande deludenti, con una rotazione dei locali. Adatto a viaggiatori che cercano un'esperienza resort rilassata e di prezzo medio piuttosto che un vero soggiorno di lusso.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Le numerose piscine (compresa un'area per adulti) e la vista sulla spiaggia sono i punti di forza, ma i lettini sono difficili da trovare, alcune aree necessitano di manutenzione e alcune parti della struttura o dei servizi sono riservate agli ospiti del Altitude Club.
Recensioni degli ospiti correlate
8
Lynne
10 ott 2025
·
Soggiorno di 7 notti
Hotel needs to do better maintenance around the pool area. Pool tiles were falling off plus the grout was black.
Hotel needs to do better maintenance around the pool area. Pool tiles were falling off plus the grout was black.
10
Kary
25 set 2025
·
Soggiorno di 2 notti
tiene gimnasio disponible y bufete
tiene gimnasio disponible y bufete
6
Charles Joseph
17 nov 2025
·
Soggiorno di 14 notti
Yes but poor activities in evening everything done by 8 not very adult friendly
Yes but poor activities in evening everything done by 8 not very adult friendly
8
Tasha
19 set 2025
·
Soggiorno di 4 notti
To say we were nervous to stay here with all the poor reviews was an understatement. We went in with low expectations and were pleasantly surprised. Room was super clean, beds comfy, and pillows ok. Balcony had no patio furnishings. Our room had a table so could bring chairs out but would have been nice to have. Looks like no one but altitude had patio furniture. Pools nice, clean and warm. The chairs are not comfortable, would be good to replace with more cushion. We always took the same spot at the family pool & Same Great waiter, Ulises. It was my friends birthday & he brought her a little cake and entertainment played happy birthday without even asking! He truly went above and beyond & made our trip Amazing!! Had cold coffee at coffee bar. Nice little cafe with pastries, sandwiches and ice cream. We did go to the adult pool when they had foam pool party. People on that side seemed to be having a good time. I would say I was pretty disappointed in entertainment -they never asked to engage in games during the day nor was any part of the entertainment bilingual. Food was always good and Hot! We always ate lunch at the pool. Fish tacos with extra sauce was the best. Mango Tango with tajin & Paloma were our favorite drinks. Overall it was a good trip. Would I go again,no just because I like nightly shows and entertainment. But if you want to relax with good food/drinks/beautiful view-this place is definitely for you!
To say we were nervous to stay here with all the poor reviews was an understatement. We went in with low expectations and were pleasantly surprised. Room was super clean, beds comfy, and pillows ok. Balcony had no patio furnishings. Our room had a table so could bring chairs out but would have been nice to have. Looks like no one but altitude had patio furniture. Pools nice, clean and warm. The chairs are not comfortable, would be good to replace with more cushion. We always took the same spot at the family pool & Same Great waiter, Ulises. It was my friends birthday & he brought her a little cake and entertainment played happy birthday without even asking! He truly went above and beyond & made our trip Amazing!! Had cold coffee at coffee bar. Nice little cafe with pastries, sandwiches and ice cream. We did go to the adult pool when they had foam pool party. People on that side seemed to be having a good time. I would say I was pretty disappointed in entertainment -they never asked to engage in games during the day nor was any part of the entertainment bilingual. Food was always good and Hot! We always ate lunch at the pool. Fish tacos with extra sauce was the best. Mango Tango with tajin & Paloma were our favorite drinks. Overall it was a good trip. Would I go again,no just because I like nightly shows and entertainment. But if you want to relax with good food/drinks/beautiful view-this place is definitely for you!
10
Diana Andrea
1 nov 2025
·
Soggiorno di 5 notti
El personal de animación en particular Angel son Exelentes en lo que hacen y les gusta jugar Con los niños , lo que no me gustó que no tienen camastros en la playa
El personal de animación en particular Angel son Exelentes en lo que hacen y les gusta jugar Con los niños , lo que no me gustó que no tienen camastros en la playa
10
Carolina
17 ago 2025
·
Soggiorno di 1 notte
Excelente servicio de concierge , muy atentos y al pendiente todos. Solo creo que un detalle, no me gustó que te cobraran las camas que están en la alberca y la playa, creo que eso es parte de las instalaciones del hotel La comida muy rica
Excelente servicio de concierge , muy atentos y al pendiente todos. Solo creo que un detalle, no me gustó que te cobraran las camas que están en la alberca y la playa, creo que eso es parte de las instalaciones del hotel La comida muy rica
6
VELIA ELENA
17 nov 2025
·
Soggiorno di 3 notti
FALLÓ EL WIFI UNA NOCHE, restaurantes muy llenos, espera de 1 hora, y no se puede reservar, camastros en alberca todos ocupados, por lo demás todo bien
FALLÓ EL WIFI UNA NOCHE, restaurantes muy llenos, espera de 1 hora, y no se puede reservar, camastros en alberca todos ocupados, por lo demás todo bien
6
Tanya
17 ott 2025
·
Soggiorno di 4 notti
Good beach view. Mid facilities and food. Inconsistent staff—some great, some rude. Poor adult pool experience.
Good beach view. Mid facilities and food. Inconsistent staff—some great, some rude. Poor adult pool experience.
8
victoria
30 nov 2025
·
Soggiorno di 5 notti
Staff were great, food was below par, rooms cleaned every other day, no loungers on beach and need to pay extra for altitude club if you want access to more then one pool or restaurants. Nice place but needs updating and not having to pay more when you arrive for use of other pools/restaurants/ loungers etc.
Staff were great, food was below par, rooms cleaned every other day, no loungers on beach and need to pay extra for altitude club if you want access to more then one pool or restaurants. Nice place but needs updating and not having to pay more when you arrive for use of other pools/restaurants/ loungers etc.
6
Meghan
1 mar 2026
·
Soggiorno di 7 notti
Resort appears short staffed for number of guests. Plus Adults Only pool on website as for Altitude guests, IT IS NOT. Pool extremely busy, not enough chairs/loungers. In Altitude Tower, room was cleaned twice and had to ask for clean towels, twice
Resort appears short staffed for number of guests. Plus Adults Only pool on website as for Altitude guests, IT IS NOT. Pool extremely busy, not enough chairs/loungers. In Altitude Tower, room was cleaned twice and had to ask for clean towels, twice
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Recensioni contrastanti: molti sottolineano la pulizia delle camere e delle piscine, mentre altri menzionano odori di muffa o di fogna, mosche intorno al buffet, bicchieri di plastica riutilizzati, e un servizio di pulizia o rifornimento incostante nelle camere e nelle aree comuni.
Recensioni degli ospiti correlate
2
Juan Jose
14 nov 2025
·
Soggiorno di 1 notte
Resultó verdaderamente desconcertante la experiencia en el hotel Krystal Grand Los Cabos. El propio Concierge en el lugar representante de Expedia de nombre Gabriel Ávila gestionó un cobro adicional , no obstante que incluso él mismo mencionó que ese ERROR era enteramente atribuible al hotel y no a nosotros. Dicho cargo jamás fue mencionado al momento de liquidar la totalidad de la estancia el día de nuestra llegada, lo cual evidencia una lamentable falta de rigor operativo. El representante de EXPEDIA afirmó estar “para garantizar una buena experiencia ”. Permítame expresarlo con total claridad: ¿consideran que exigir un importe inesperado y equivocado al concluir la estancia constituye una experiencia satisfactoria o mínimamente coherente con esa promesa? A ello se suma el hecho —del cual él estuvo enteramente enterado desde el inicio— de que recibimos una habitación impregnada de olor a cigarro y con colillas de cigarros dispersas en toda la habitación , situación impropia de cualquier estándar hotelero serio. Y aún así, no se nos reubicó hasta el día siguiente, prolongando una incomodidad que debió resolverse de manera inmediata. Ha sido, sin lugar a dudas, la experiencia más desafortunada que hemos vivido en un resort. Lamento profundamente que EXPEDIA tolere procedimientos tan poco diligentes, los cuales erosionan gravemente la confianza del cliente y la reputación de su propia plataforma.
Resultó verdaderamente desconcertante la experiencia en el hotel Krystal Grand Los Cabos. El propio Concierge en el lugar representante de Expedia de nombre Gabriel Ávila gestionó un cobro adicional , no obstante que incluso él mismo mencionó que ese ERROR era enteramente atribuible al hotel y no a nosotros. Dicho cargo jamás fue mencionado al momento de liquidar la totalidad de la estancia el día de nuestra llegada, lo cual evidencia una lamentable falta de rigor operativo. El representante de EXPEDIA afirmó estar “para garantizar una buena experiencia ”. Permítame expresarlo con total claridad: ¿consideran que exigir un importe inesperado y equivocado al concluir la estancia constituye una experiencia satisfactoria o mínimamente coherente con esa promesa? A ello se suma el hecho —del cual él estuvo enteramente enterado desde el inicio— de que recibimos una habitación impregnada de olor a cigarro y con colillas de cigarros dispersas en toda la habitación , situación impropia de cualquier estándar hotelero serio. Y aún así, no se nos reubicó hasta el día siguiente, prolongando una incomodidad que debió resolverse de manera inmediata. Ha sido, sin lugar a dudas, la experiencia más desafortunada que hemos vivido en un resort. Lamento profundamente que EXPEDIA tolere procedimientos tan poco diligentes, los cuales erosionan gravemente la confianza del cliente y la reputación de su propia plataforma.
4
Vanessa
7 apr 2025
·
Soggiorno di 2 notti
No hicieron mi habitación 2 días
No hicieron mi habitación 2 días
8
Selina
14 ott 2025
·
Soggiorno di 3 notti
No está tan mal, pero definitivamente su comida de “especialidad “ si tienen que mejorar bastante, restaurante japonés y mexicano quedan mucho a deber en cuanto a sabor, los baños de las albercas parecen baños públicos, huelen muy mal y siempre están mojados, te cobran un impuesto por limpieza de playa, por lo que deberían de tener una playa muy adecuada para sus huéspedes, pero está sucia, llena de basura . Tienen muchas áreas de oportunidad que para ser un hotel 5 estrellas si tienen que mejorar.
No está tan mal, pero definitivamente su comida de “especialidad “ si tienen que mejorar bastante, restaurante japonés y mexicano quedan mucho a deber en cuanto a sabor, los baños de las albercas parecen baños públicos, huelen muy mal y siempre están mojados, te cobran un impuesto por limpieza de playa, por lo que deberían de tener una playa muy adecuada para sus huéspedes, pero está sucia, llena de basura . Tienen muchas áreas de oportunidad que para ser un hotel 5 estrellas si tienen que mejorar.
4
Josselyne
14 giu 2025
·
Soggiorno di 4 notti
Unhappy with the recycling plastics cup at the bar by the main pool I saw how they wash them n reuse them not the ones with logo the regular plastic cup so NASTY, lucky my family didn’t y get sick
Unhappy with the recycling plastics cup at the bar by the main pool I saw how they wash them n reuse them not the ones with logo the regular plastic cup so NASTY, lucky my family didn’t y get sick
6
Amara Rincón
26 giu 2025
·
Soggiorno di 4 notti
Los restaurantes son chicos para un hotel All Inclusive. Hay que hacer fila. En el desayuno, todos los días dan lo mismo. No hay variedad. En particular, el aseo de la habitación fue bastante deficiente.
Los restaurantes son chicos para un hotel All Inclusive. Hay que hacer fila. En el desayuno, todos los días dan lo mismo. No hay variedad. En particular, el aseo de la habitación fue bastante deficiente.
2
Lillian
18 ott 2025
·
Soggiorno di 5 notti
Our ocean view was of rooftops. Stepping outside our room we were overwhelmed with sewage and exhaust smells. The AC did not work. We left after 3 hours.
Our ocean view was of rooftops. Stepping outside our room we were overwhelmed with sewage and exhaust smells. The AC did not work. We left after 3 hours.
2
Josselyne
14 giu 2025
·
Soggiorno di 4 notti
Food is horrible doesn’t have many options, they have Taco night that was good is about the only good thing. They keep using the same plastic cups I saw at the bar washing them not the ones with logo the recycle cups NASTY!!! Unhappy
Food is horrible doesn’t have many options, they have Taco night that was good is about the only good thing. They keep using the same plastic cups I saw at the bar washing them not the ones with logo the recycle cups NASTY!!! Unhappy
6
mirian
8 set 2025
·
Soggiorno di 6 notti
It didn't meet my expectations. The property needs a lot of maintenance. The pictures are absolutely outdated. The rooms smell musty given I was changed from one room to another room. Both had the same smell. Due to the weather, the dining took place in same spot for a couple days. Bar would be closed. The only beautiful part of this hotel was the pool area. However, your staff should be given medals as it's thanks to their amazing service and willingness to quickly assist that made this place hide the negatives and kept me to stay for the week. Had it not been for them, I would have left the following day. You have an incredible team and one can't only focus on the negatives as they do deserve recognition especially during Mondays earthquake incident for which I was present with my son.
It didn't meet my expectations. The property needs a lot of maintenance. The pictures are absolutely outdated. The rooms smell musty given I was changed from one room to another room. Both had the same smell. Due to the weather, the dining took place in same spot for a couple days. Bar would be closed. The only beautiful part of this hotel was the pool area. However, your staff should be given medals as it's thanks to their amazing service and willingness to quickly assist that made this place hide the negatives and kept me to stay for the week. Had it not been for them, I would have left the following day. You have an incredible team and one can't only focus on the negatives as they do deserve recognition especially during Mondays earthquake incident for which I was present with my son.
6
Hamed
30 giu 2025
·
Soggiorno di 3 notti
Staff were friendly. The front desk manager Mario was very polite and helpful 5⭐️. The first impression inside room wasn’t good, Our room when first walked in wasn’t clean. There was hair all over the bathroom and shower. And soap and shampoo was empty.
Staff were friendly. The front desk manager Mario was very polite and helpful 5⭐️. The first impression inside room wasn’t good, Our room when first walked in wasn’t clean. There was hair all over the bathroom and shower. And soap and shampoo was empty.
4
Sala
17 lug 2025
·
Soggiorno di 2 notti
Didnt get the ocean view room I paid for, the AC was barely cold, food was not worth the money, flies all over the food, area by the snack bar smelled like sewage, it was bad we left a day early.
Didnt get the ocean view room I paid for, the AC was barely cold, food was not worth the money, flies all over the food, area by the snack bar smelled like sewage, it was bad we left a day early.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
La vista sull'oceano e alcune categorie più pregiate fanno una buona impressione, ma molte camere appaiono datate e affacciate su strade trafficate; gli ospiti segnalano anche Wi-Fi debole e problemi di manutenzione come porte scorrevoli appiccicose, bassa pressione del water o aria condizionata capricciosa.
Recensioni degli ospiti correlate
10
LARRY
17 ott 2025
·
Soggiorno di 4 notti
Room while located perfectly, was very dated…
Room while located perfectly, was very dated…
6
Rocky
19 ott 2025
·
Soggiorno di 5 notti
So when we chose this resort we didn't know that all inclusive was really not that they give you different colored bracelets and some of the dining is for apparently the upper bracelets and the beachfront junior suite isn't bad but its very musty and mildew smelly. As well as every night they have a live music or live dj or something that's going on until 10 to 11 pm and it's right under your suites which is ok unless you have early morning excursions the staff was great for the most part but the food is just ok .Mexico is very expensive now went to cabo 25 years ago and dont think I need to go back for another 25 years rather keep going to Europe
So when we chose this resort we didn't know that all inclusive was really not that they give you different colored bracelets and some of the dining is for apparently the upper bracelets and the beachfront junior suite isn't bad but its very musty and mildew smelly. As well as every night they have a live music or live dj or something that's going on until 10 to 11 pm and it's right under your suites which is ok unless you have early morning excursions the staff was great for the most part but the food is just ok .Mexico is very expensive now went to cabo 25 years ago and dont think I need to go back for another 25 years rather keep going to Europe
6
Charanjit Singh
13 giu 2025
·
Soggiorno di 6 notti
Overall our stay at Krystal Grand Los Cabos was good, not the best. We had a personal butler named Claudio that we had access to to reserve restaurant bookings, questions about resort activities and events and he was great. Our room was in the altitude tower as VIP guest which was amazing. We had ocean front room, looking out to the vast Pacific Ocean. Our complaints were the bathroom flush pressure was low and asked them to fix but it didnt really help. Restaurant service was poor at majority of the offerings except the Italian place. The food was delayed and waiter did not come to our table to check on us.
Overall our stay at Krystal Grand Los Cabos was good, not the best. We had a personal butler named Claudio that we had access to to reserve restaurant bookings, questions about resort activities and events and he was great. Our room was in the altitude tower as VIP guest which was amazing. We had ocean front room, looking out to the vast Pacific Ocean. Our complaints were the bathroom flush pressure was low and asked them to fix but it didnt really help. Restaurant service was poor at majority of the offerings except the Italian place. The food was delayed and waiter did not come to our table to check on us.
6
Pa Yeng
27 ago 2025
·
Soggiorno di 4 notti
I stayed at this resort with my partner on 8/13/2025 to 8/17/2025. Upon entering, we were checked in by the Expedia concierge, Omar, who was very friendly and personable. We only saw him once during check in and no other time the rest of our stay, but despite that, he was still able to book us reservations at the habachi restaurant, and give us additional info on excursions. I appreciated his help. The rooms aren’t the newest and I can tell they weren’t maintained properly and thoroughly. I came with a party of 6 other people, and in one of their rooms, the bathroom sink did not drain so they had to brush their teeth in the shower. In that same room, the shower door did not close and kept swinging open no matter how many times you kick it closed, so all the water would splash on the floor. Their floor in the common area of one of the rooms was also very dusty (dirt and debris was getting stuck under our feet) so they had to call house keeping to come sweep and mop, which they did pretty fast which was great. One of the couples that joined us had another family knocking on their door because apparently the resort double booked that room. The family ended up getting a separate room and my friend and her partner were compensated with reservations at one of the restaurants at the resort, The Grill, which she told me was delicious (unfortunately I did not get a chance to dine here). My room in particular was pretty okay. Some molding on the patio doors, no patio seats or tables
I stayed at this resort with my partner on 8/13/2025 to 8/17/2025. Upon entering, we were checked in by the Expedia concierge, Omar, who was very friendly and personable. We only saw him once during check in and no other time the rest of our stay, but despite that, he was still able to book us reservations at the habachi restaurant, and give us additional info on excursions. I appreciated his help. The rooms aren’t the newest and I can tell they weren’t maintained properly and thoroughly. I came with a party of 6 other people, and in one of their rooms, the bathroom sink did not drain so they had to brush their teeth in the shower. In that same room, the shower door did not close and kept swinging open no matter how many times you kick it closed, so all the water would splash on the floor. Their floor in the common area of one of the rooms was also very dusty (dirt and debris was getting stuck under our feet) so they had to call house keeping to come sweep and mop, which they did pretty fast which was great. One of the couples that joined us had another family knocking on their door because apparently the resort double booked that room. The family ended up getting a separate room and my friend and her partner were compensated with reservations at one of the restaurants at the resort, The Grill, which she told me was delicious (unfortunately I did not get a chance to dine here). My room in particular was pretty okay. Some molding on the patio doors, no patio seats or tables
10
Marie
20 ott 2025
·
Soggiorno di 4 notti
We had an amazing view from our swimout oceanfront king room…the sports bar club was one of our favorites because we didn’t have to leave the resort to go to a nightclub
We had an amazing view from our swimout oceanfront king room…the sports bar club was one of our favorites because we didn’t have to leave the resort to go to a nightclub
8
Aida
15 ott 2025
·
Soggiorno di 5 notti
Nice view from balcony. Noise because of construction. Outdatedm decor.
Nice view from balcony. Noise because of construction. Outdatedm decor.
10
Raminder
12 ott 2025
·
Soggiorno di 7 notti
Our stay at Krystal Grand Cabo was incredible. The resort is beautiful, spotless, and well maintained. Our swim-out suite was always clean, water replenished, and the pools sparkling. Gabriel, the concierge, was amazing, quick, kind, and helpful with every request. The staff also arranged a cab into town that waited for us and brought us safely back. At the restaurants, Sara, Lila, and Karen were welcoming and ensured my gluten allergy was carefully managed. Victor and Angel went above and beyond to make sure we had everything we needed. Manuel at the adult pool was fast, efficient, and remembered every order, handling my gluten-free requests with care. He is an extremely hard worker. Valerie, the manager, was warm, professional, and made us feel truly valued. The biggest shoutout goes to Rodolfo, our dinner waiter. His knowledge of gluten-free food was exceptional, and he made every meal safe and enjoyable. He was kind, professional, and attentive, making our trip unforgettable. Improvements would be better Wi-Fi in the rooms, continued investment in food quality, and labeling buffet/menu items for gluten-free, dairy-free, or nut-free options. Thank you Krystal Grand Cabo for the most memorable vacation. We can’t wait to return! Shawnay & Rami (Room 4126)
Our stay at Krystal Grand Cabo was incredible. The resort is beautiful, spotless, and well maintained. Our swim-out suite was always clean, water replenished, and the pools sparkling. Gabriel, the concierge, was amazing, quick, kind, and helpful with every request. The staff also arranged a cab into town that waited for us and brought us safely back. At the restaurants, Sara, Lila, and Karen were welcoming and ensured my gluten allergy was carefully managed. Victor and Angel went above and beyond to make sure we had everything we needed. Manuel at the adult pool was fast, efficient, and remembered every order, handling my gluten-free requests with care. He is an extremely hard worker. Valerie, the manager, was warm, professional, and made us feel truly valued. The biggest shoutout goes to Rodolfo, our dinner waiter. His knowledge of gluten-free food was exceptional, and he made every meal safe and enjoyable. He was kind, professional, and attentive, making our trip unforgettable. Improvements would be better Wi-Fi in the rooms, continued investment in food quality, and labeling buffet/menu items for gluten-free, dairy-free, or nut-free options. Thank you Krystal Grand Cabo for the most memorable vacation. We can’t wait to return! Shawnay & Rami (Room 4126)
6
Sandra
9 apr 2025
·
Soggiorno di 7 notti
The food was average. The room was tired, bits broken here and there, a lot of dust and dirt under the bed. The noise from the road was very loud. The pool area was extremely clean, the staff were very attentive and very friendly. The beach from the property was excellent.
The food was average. The room was tired, bits broken here and there, a lot of dust and dirt under the bed. The noise from the road was very loud. The pool area was extremely clean, the staff were very attentive and very friendly. The beach from the property was excellent.
6
Okeem
17 nov 2025
·
Soggiorno di 4 notti
Beach view was nice I expected more from the room it was limited but overall a good hotel
Beach view was nice I expected more from the room it was limited but overall a good hotel
10
Stephanie
5 giu 2025
·
Soggiorno di 7 notti
This is our second time staying at the Krystal grand in los Cabo’s! This is also our first time bringing both our kids. Upon arrival, the Expedia concierge Gabriel was very inviting, warm and friendly. Even when we had minor issues with our room (toilet not flushing properly, loud highway noise) he went above and beyond by upgrading our room to the altitude tower which is their highest category suite. Waking up every morning to a beach front view was something out of a magazine. We couldn’t have been happier and it was because of Gabriel that we got to experience this. Not only that, but because ayami restaurant was closed due to renovations he pulled strings by allowing us to enjoy a delicious premium seafood meal at Senses, which is only for altitude club members. I got to celebrate my birthday eating my favourite food. Gloria, Rodrigo, Tania and Ishmail were also outstanding to us. They made our stay extra special and memorable. We cannot thank them enough for their service. Thank you to all of the wonderful staff for their hospitality! This is why we keep returning to the Krystal grand :)
This is our second time staying at the Krystal grand in los Cabo’s! This is also our first time bringing both our kids. Upon arrival, the Expedia concierge Gabriel was very inviting, warm and friendly. Even when we had minor issues with our room (toilet not flushing properly, loud highway noise) he went above and beyond by upgrading our room to the altitude tower which is their highest category suite. Waking up every morning to a beach front view was something out of a magazine. We couldn’t have been happier and it was because of Gabriel that we got to experience this. Not only that, but because ayami restaurant was closed due to renovations he pulled strings by allowing us to enjoy a delicious premium seafood meal at Senses, which is only for altitude club members. I got to celebrate my birthday eating my favourite food. Gloria, Rodrigo, Tania and Ishmail were also outstanding to us. They made our stay extra special and memorable. We cannot thank them enough for their service. Thank you to all of the wonderful staff for their hospitality! This is why we keep returning to the Krystal grand :)
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Servizio
Il personale è ampiamente lodato per la sua cordialità e disponibilità, in particolare il servizio di concierge, ma le recensioni citano anche una carenza di personale, un servizio lento al ristorante, lunghe code al check-in e occasionali scortesie o mancata assistenza.
Recensioni degli ospiti correlate
10
Antonio
30 nov 2025
·
Soggiorno di 3 notti
Room clean staff are really friendly,Gabriel at the reception went above and beyond to make our stay a 10 out of 10
Room clean staff are really friendly,Gabriel at the reception went above and beyond to make our stay a 10 out of 10
8
Kerry
6 ago 2025
·
Soggiorno di 1 notte
Took about 30 Plus minutes to check in.
Took about 30 Plus minutes to check in.
8
Garrett
22 lug 2025
·
Soggiorno di 6 notti
We really enjoyed our time at Krystal Grand Los Cabos. We traveled with our son's family and it was very family friendly. Shout out to Omar and Gabriel, our Expedia concierge, who were awesome and very helpful. They scheduled dinner reservation, airport transfers as well as check in/out, which was really easy. Thank you Gabriel and Omar for making our stay seamless.
We really enjoyed our time at Krystal Grand Los Cabos. We traveled with our son's family and it was very family friendly. Shout out to Omar and Gabriel, our Expedia concierge, who were awesome and very helpful. They scheduled dinner reservation, airport transfers as well as check in/out, which was really easy. Thank you Gabriel and Omar for making our stay seamless.
8
Richard
17 lug 2025
·
Soggiorno di 7 notti
Gabriel and Omar were wonderful to ensure that my stay at the hotel would be nice. There was a mix up in the room that I booked and they both went above and beyond to relocate me to room that had the ocean view that I booked along with a table and 2 chairs on the balcony. The property needs to be updated but it was clean and presentable. The sliding door in my room fell off the track on 2 different days. Omar had maintenance come by each time to repair it. The restaurants were ok. The adult pool, walking on the beach and the ocean view were great. Overall, I had a nice time especially for the price. Big Thank You to Gabriel, Omar, the waiters, bartenders, maids and the rest of the staff—there were AMAZING.
Gabriel and Omar were wonderful to ensure that my stay at the hotel would be nice. There was a mix up in the room that I booked and they both went above and beyond to relocate me to room that had the ocean view that I booked along with a table and 2 chairs on the balcony. The property needs to be updated but it was clean and presentable. The sliding door in my room fell off the track on 2 different days. Omar had maintenance come by each time to repair it. The restaurants were ok. The adult pool, walking on the beach and the ocean view were great. Overall, I had a nice time especially for the price. Big Thank You to Gabriel, Omar, the waiters, bartenders, maids and the rest of the staff—there were AMAZING.
4
Dessa
29 giu 2025
·
Soggiorno di 4 notti
Overall, spend a lil more money elsewhere folks. The highlight of the property was that the staff was friendly (always greeted good morning and good evening no matter what the circumstances, and it's clear they are trained to respond with "it's a pleasure" after assisting customers). I think it's one of the more budget friendly "resorts" in the area, however for most people it can still be a lot of money spent, and I don't think it's worth it. Otherwise, the pool is nice, and the clientele appears to be local families and there was no drama. The rooms are dated, restaurant hours are not consistent, and quality of food is just ok. Our hotel room did not have any bath towels provided, did not have a working in-room telephone nor were we asked if we wanted one, therefore for most of day 1-2, I relied on the express service via WhatsApp. Various parts of the resort smelled of deep sewage water. Our room 4427, reeked in the restroom of deep water sewage. Check-in staff rushed our check-in; didn't bother to give us our separate keycards for towels, didn't tell us about the separate site that is their one-stop shop of daily bulletins and restaurant info - on day 2 we found out thru the express service via WhatsApp.
Overall, spend a lil more money elsewhere folks. The highlight of the property was that the staff was friendly (always greeted good morning and good evening no matter what the circumstances, and it's clear they are trained to respond with "it's a pleasure" after assisting customers). I think it's one of the more budget friendly "resorts" in the area, however for most people it can still be a lot of money spent, and I don't think it's worth it. Otherwise, the pool is nice, and the clientele appears to be local families and there was no drama. The rooms are dated, restaurant hours are not consistent, and quality of food is just ok. Our hotel room did not have any bath towels provided, did not have a working in-room telephone nor were we asked if we wanted one, therefore for most of day 1-2, I relied on the express service via WhatsApp. Various parts of the resort smelled of deep sewage water. Our room 4427, reeked in the restroom of deep water sewage. Check-in staff rushed our check-in; didn't bother to give us our separate keycards for towels, didn't tell us about the separate site that is their one-stop shop of daily bulletins and restaurant info - on day 2 we found out thru the express service via WhatsApp.
10
Jacqueline
17 nov 2025
·
Soggiorno di 3 notti
Views were great, but the staff really made my trip amazing. They went above and beyond, everyone I interacted with was so friendly, patient, accommodating and attentive. They really try hard to remember your face and name which is amazing considering how many people were staying there. Food can be hit or miss; I enjoyed the breakfast buffet but the lunch buffet had some strange food. I preferred eating at the restaurants instead. It was also very convenient to have the cafe so I could get a cappuccino every morning. I will be coming back and will bring my family next time.
Views were great, but the staff really made my trip amazing. They went above and beyond, everyone I interacted with was so friendly, patient, accommodating and attentive. They really try hard to remember your face and name which is amazing considering how many people were staying there. Food can be hit or miss; I enjoyed the breakfast buffet but the lunch buffet had some strange food. I preferred eating at the restaurants instead. It was also very convenient to have the cafe so I could get a cappuccino every morning. I will be coming back and will bring my family next time.
10
Monica
9 lug 2025
·
Soggiorno di 4 notti
Great quiet location with great amenities and food options! Rooms nice and clean. Luis (Expedia check-in) and Gabriel were sooo sweet and helpful! Thank you!
Great quiet location with great amenities and food options! Rooms nice and clean. Luis (Expedia check-in) and Gabriel were sooo sweet and helpful! Thank you!
2
Bryttni
6 nov 2025
·
Soggiorno di 1 notte
Horrible customer service. The property manager showed no regards to customers. Requested i purchase another room and refused to refund me for a double-charge with the same date/booking. Our room was half cleaned and because the hotel did not a toilet plunger to fix the toilet. We had to change rooms, not once, but twice. The food was bad and the drinks were completely watered down.
Horrible customer service. The property manager showed no regards to customers. Requested i purchase another room and refused to refund me for a double-charge with the same date/booking. Our room was half cleaned and because the hotel did not a toilet plunger to fix the toilet. We had to change rooms, not once, but twice. The food was bad and the drinks were completely watered down.
10
Lauretta Marie
30 nov 2025
·
Soggiorno di 2 notti
Jonhy was amazing at the desk. Every employee we encountered was kind and helpful.
Jonhy was amazing at the desk. Every employee we encountered was kind and helpful.
10
Kim
13 set 2025
·
Soggiorno di 5 notti
Well...3rd time at the Krystal and everything was wonderful as usual! (We arrived during a hurricane and the staff, even though working with a skeleton crew, were very professional and kind)...The restaurants all had wonderful food and the service was exceptional! Some staff members who made my vacation even more special...Leombardo (waiter extraordinaire), Hilda (housekeeper), Yolanda (waitress), Luis (front desk), Luis (bellman), Hector (waiter), Eduardo (bellman), Rosalba (hostess), Robert (concierge) and of course my favorite Concierge...Gabriel!!!! Thank all of you for another fabulous vacation!!!!
Well...3rd time at the Krystal and everything was wonderful as usual! (We arrived during a hurricane and the staff, even though working with a skeleton crew, were very professional and kind)...The restaurants all had wonderful food and the service was exceptional! Some staff members who made my vacation even more special...Leombardo (waiter extraordinaire), Hilda (housekeeper), Yolanda (waitress), Luis (front desk), Luis (bellman), Hector (waiter), Eduardo (bellman), Rosalba (hostess), Robert (concierge) and of course my favorite Concierge...Gabriel!!!! Thank all of you for another fabulous vacation!!!!
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Posizione
Posizione fronte spiaggia con splendida vista e facile accesso alla spiaggia, anche se fare il bagno nell'oceano è generalmente sconsigliato a causa delle forti correnti. È più lontano dalla vita notturna ma comodo per l'aeroporto e i vicini spot per il surf.
Recensioni degli ospiti correlate
8
Jose Gilberto
30 ott 2025
·
Soggiorno di 1 notte
Instalaciones limpias, personal amable y notablemente capacitado excelente lugar para no salir del hotel, pero pocas opciones para peatones
Instalaciones limpias, personal amable y notablemente capacitado excelente lugar para no salir del hotel, pero pocas opciones para peatones
10
Diana Alexandra Barrón
22 ott 2025
·
Soggiorno di 4 notti
Me gustó mucho, la comida es rica y hay varios restaurantes, para los restaurantes se van turnando, no abren todos todos los días pero siempre hay, un dato a tener en cuenta es que la playa que está directamente en el hotel no es apta para entrar al mar
Me gustó mucho, la comida es rica y hay varios restaurantes, para los restaurantes se van turnando, no abren todos todos los días pero siempre hay, un dato a tener en cuenta es que la playa que está directamente en el hotel no es apta para entrar al mar
10
isaac
22 ott 2025
·
Soggiorno di 3 notti
El hotel es bonito, ameno y muy comodo, muy cerca del aeropuerto y la playa es hermosa, fuimos en temporada baja y pasamos unos dias muy tranquilos con poca gente Pero lo q nos super encanto fue el servicio y la amabilidad de staf! Desde antes de nuestra llegada, mi amigo gabriel avila se puso en contacto con nosotros para ver si teníamos alguna necesidad en especial y muy amablemente nos ayudo con todos los detalles para nuestra dieta especial kosher Por su parte valeria la gerente dela comida en general estuvo al tanto de todos los detalles para cubrir nuestras necesidades en el asunto, y siempre de la manera mas amable y con la sonrisa y disposición siempre presentes! Todos los trabajadores del hotel en general nos hicieron sentir como.en casa, super amables en todo momento, super amigables, nunca habia tenido una experiencia tan grata, amena y comoda con el staff de un hotel, Todos con una buena vibra en todo momento y con una sonrisa siempre, gracias mil veces por darnos esa comodidad y atencion para gozar de unos dias de relajacion en pareja!
El hotel es bonito, ameno y muy comodo, muy cerca del aeropuerto y la playa es hermosa, fuimos en temporada baja y pasamos unos dias muy tranquilos con poca gente Pero lo q nos super encanto fue el servicio y la amabilidad de staf! Desde antes de nuestra llegada, mi amigo gabriel avila se puso en contacto con nosotros para ver si teníamos alguna necesidad en especial y muy amablemente nos ayudo con todos los detalles para nuestra dieta especial kosher Por su parte valeria la gerente dela comida en general estuvo al tanto de todos los detalles para cubrir nuestras necesidades en el asunto, y siempre de la manera mas amable y con la sonrisa y disposición siempre presentes! Todos los trabajadores del hotel en general nos hicieron sentir como.en casa, super amables en todo momento, super amigables, nunca habia tenido una experiencia tan grata, amena y comoda con el staff de un hotel, Todos con una buena vibra en todo momento y con una sonrisa siempre, gracias mil veces por darnos esa comodidad y atencion para gozar de unos dias de relajacion en pareja!
8
Lizbeth Gastelum
4 lug 2025
·
Soggiorno di 5 notti
No se puede meter a la playa
No se puede meter a la playa
8
Maureen Anne
29 mar 2025
·
Soggiorno di 3 notti
If you want to walk to in town areas this is not the place to stay. I felt I couldn’t walk safely like I had my last trip where I stayed else where.
If you want to walk to in town areas this is not the place to stay. I felt I couldn’t walk safely like I had my last trip where I stayed else where.
8
Claudia
3 nov 2025
·
Soggiorno di 3 notti
Very friendly staff, room is just ok. Could be better with some upgrades. Food options are rather limited. But the access to beach is good. The good staffs made up for the lack of amenities.
Very friendly staff, room is just ok. Could be better with some upgrades. Food options are rather limited. But the access to beach is good. The good staffs made up for the lack of amenities.
8
Gwendolyn
5 ago 2025
·
Soggiorno di 5 notti
Nice hotel. Kind staff. Not far from downtown. Had a wonderful time!
Nice hotel. Kind staff. Not far from downtown. Had a wonderful time!
10
Vanessa
15 giu 2025
·
Soggiorno di 7 notti
The Krystal Grand is in a gorgeous spot, the wide stretch of beach so clean and close is breathtaking. The resort is a good size that it doesn’t a long time to get to everything you need. The specialty restaurants are wonderful, with a Mexican, Italian, Asian and a steakhouse all in gorgeous locations. Loved our room. Lovely and big with a gorgeous view. A great experience at check in with the Expedia staff, Gabriel and Omah!! They even took care of our teppanyaki reservation. Very family friendly but the plus for us is the separate pool for 21+ with the swim up bar. Truly paradise. Great location to walk to surf spots. No swimming along the beach as it is too dangerous. Recommend the Italian restaurant! And the theme night buffets were a real touch of traditional Mexico. The Mexican bbq and even the young man making the churros from scratch. You don’t get this experience often at other resorts in Cabo. Lilia at the buffet was so friendly and smiling always too. My only downside is there is really no where to leave your wet clothes to dry.
The Krystal Grand is in a gorgeous spot, the wide stretch of beach so clean and close is breathtaking. The resort is a good size that it doesn’t a long time to get to everything you need. The specialty restaurants are wonderful, with a Mexican, Italian, Asian and a steakhouse all in gorgeous locations. Loved our room. Lovely and big with a gorgeous view. A great experience at check in with the Expedia staff, Gabriel and Omah!! They even took care of our teppanyaki reservation. Very family friendly but the plus for us is the separate pool for 21+ with the swim up bar. Truly paradise. Great location to walk to surf spots. No swimming along the beach as it is too dangerous. Recommend the Italian restaurant! And the theme night buffets were a real touch of traditional Mexico. The Mexican bbq and even the young man making the churros from scratch. You don’t get this experience often at other resorts in Cabo. Lilia at the buffet was so friendly and smiling always too. My only downside is there is really no where to leave your wet clothes to dry.
10
Egor
28 lug 2025
·
Soggiorno di 5 notti
Far from night life, but worked for us. Food is excellent for an all inclusive. Highly recommended!!! Expedia reps went above and beyond to schedule dinners and work around our daily plans.
Far from night life, but worked for us. Food is excellent for an all inclusive. Highly recommended!!! Expedia reps went above and beyond to schedule dinners and work around our daily plans.
10
Carrie
3 nov 2025
·
Soggiorno di 4 notti
Beach was unobstructed and beautiful view
Beach was unobstructed and beautiful view
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Ristorazione
Molto contrastante: alcuni apprezzano i ristoranti à la carte, le serate hibachi e le colazioni, ma molti trovano la varietà e la qualità del buffet modeste, gli orari limitati e le bevande al bar incostanti; la rotazione dei locali e l'accesso differenziato possono aumentare la frustrazione.
Recensioni degli ospiti correlate
10
Annelise
22 set 2025
·
Soggiorno di 1 notte
We were VERY impressed overall! Yes, the property can use some upgrading/maintenance with small things (ie. tiles in the pool), but overall it was great! The staff here is SO friendly -- probably the most friendly and helpful than any other all inclusive we have stayed at. The food was great, but make sure you upgrade to the Altitue Club. You'll have access to the best restaurant and roof top bar (which is a must for sunset and late night). I would highly recommend staying here and will stay here again.
We were VERY impressed overall! Yes, the property can use some upgrading/maintenance with small things (ie. tiles in the pool), but overall it was great! The staff here is SO friendly -- probably the most friendly and helpful than any other all inclusive we have stayed at. The food was great, but make sure you upgrade to the Altitue Club. You'll have access to the best restaurant and roof top bar (which is a must for sunset and late night). I would highly recommend staying here and will stay here again.
10
khanh
7 set 2025
·
Soggiorno di 5 notti
Beach view. Amazing pool. Good breakfast buffet. Their chilaquiles are to die for.
Beach view. Amazing pool. Good breakfast buffet. Their chilaquiles are to die for.
4
Yadira
5 nov 2025
·
Soggiorno di 3 notti
This property is marketed as an all-inclusive resort, but it does not provide room service unless an additional fee is paid. The food quality was subpar. The restaurants had limited hours of operation, and the poolside snack bar offered unimpressive options. However, the fish tacos were a notable exception. Unfortunately, the Asian restaurant's offerings were not worthwhile, and I experienced adverse effects after dining there.
This property is marketed as an all-inclusive resort, but it does not provide room service unless an additional fee is paid. The food quality was subpar. The restaurants had limited hours of operation, and the poolside snack bar offered unimpressive options. However, the fish tacos were a notable exception. Unfortunately, the Asian restaurant's offerings were not worthwhile, and I experienced adverse effects after dining there.
4
Kousha
2 set 2025
·
Soggiorno di 3 notti
If decent dining is in your wishlist for a all inclusive hotel, you should consider looking for other hotels. The hotel description shows 5 restaurant but only 3 of them are open per day; The buffet restaurant is open for breakfast- lunch and dinner but the other two restaurants are open for dinner only. The bummer is, you have to wait for your food at those restaurants for too long and the portion of the plate they serve you is as equal as kids meal. The buffet restaurant offers very limited meat options and mostly carbs. The staff though were super nice and friendly. Our overall experience with the cleanliness was unsatisfying, specially the outdoor restrooms that were not maintaining regularly. Overall, I don’t recommend this hotel and I believe there are better options around.
If decent dining is in your wishlist for a all inclusive hotel, you should consider looking for other hotels. The hotel description shows 5 restaurant but only 3 of them are open per day; The buffet restaurant is open for breakfast- lunch and dinner but the other two restaurants are open for dinner only. The bummer is, you have to wait for your food at those restaurants for too long and the portion of the plate they serve you is as equal as kids meal. The buffet restaurant offers very limited meat options and mostly carbs. The staff though were super nice and friendly. Our overall experience with the cleanliness was unsatisfying, specially the outdoor restrooms that were not maintaining regularly. Overall, I don’t recommend this hotel and I believe there are better options around.
8
Andriy
30 set 2025
·
Soggiorno di 6 notti
Good: service, people are kind. There is a separate coffee shop which is nice and convenient. Property is clean and taken care of. Its a small resort/compact but still nice. Meat restaurant was good. Japanese restaurant was good. YES i would come back again Bad: food options are limited. Basic food. Bacon only available 1/6 days. No fruits for dinner except breakfast. Limited to none kids activities available.
Good: service, people are kind. There is a separate coffee shop which is nice and convenient. Property is clean and taken care of. Its a small resort/compact but still nice. Meat restaurant was good. Japanese restaurant was good. YES i would come back again Bad: food options are limited. Basic food. Bacon only available 1/6 days. No fruits for dinner except breakfast. Limited to none kids activities available.
4
Courtney Campbell
14 giu 2025
·
Soggiorno di 5 notti
I do not know how this property has such a high rating on Expedia. The dining options are terrible and I mean TERRIBLE!!! We spent most of our time away from the resort. There is a beach but you can’t get in the water. The adult drinks are nothing to write home about. I’m pretty sure they water down their alcohol. For the most part the staff were very nice and tried hard. Do not waste your money on this place!!! Our room was clean and the grounds have some pretty plants and flowers but the whole property needs a deep clean and updated! Also, this is the first time I’ve left a bad review on Expedia. That’s how terrible this place is!!
I do not know how this property has such a high rating on Expedia. The dining options are terrible and I mean TERRIBLE!!! We spent most of our time away from the resort. There is a beach but you can’t get in the water. The adult drinks are nothing to write home about. I’m pretty sure they water down their alcohol. For the most part the staff were very nice and tried hard. Do not waste your money on this place!!! Our room was clean and the grounds have some pretty plants and flowers but the whole property needs a deep clean and updated! Also, this is the first time I’ve left a bad review on Expedia. That’s how terrible this place is!!
2
Bryttni
6 nov 2025
·
Soggiorno di 1 notte
Horrible customer service. The property manager showed no regards to customers. Requested i purchase another room and refused to refund me for a double-charge with the same date/booking. Our room was half cleaned and because the hotel did not a toilet plunger to fix the toilet. We had to change rooms, not once, but twice. The food was bad and the drinks were completely watered down.
Horrible customer service. The property manager showed no regards to customers. Requested i purchase another room and refused to refund me for a double-charge with the same date/booking. Our room was half cleaned and because the hotel did not a toilet plunger to fix the toilet. We had to change rooms, not once, but twice. The food was bad and the drinks were completely watered down.
8
victoria
30 nov 2025
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Soggiorno di 5 notti
Staff were great, food was below par, rooms cleaned every other day, no loungers on beach and need to pay extra for altitude club if you want access to more then one pool or restaurants. Nice place but needs updating and not having to pay more when you arrive for use of other pools/restaurants/ loungers etc.
Staff were great, food was below par, rooms cleaned every other day, no loungers on beach and need to pay extra for altitude club if you want access to more then one pool or restaurants. Nice place but needs updating and not having to pay more when you arrive for use of other pools/restaurants/ loungers etc.
6
Mary Lynn
12 ago 2025
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Soggiorno di 9 notti
Beautiful property with super nice, accommodating staff — service was top-notch, and they even upgraded us after a small room issue. Pools are fantastic, and the swim-up bar has great drinks and quick service. The big drawback is the food. Most of it is disappointing, with the buffet being the only halfway decent option (and even then, choose carefully). Taco night is good. The specialty restaurants are a waste of time — the Italian was the worst I’ve ever had, and the Asian wasn’t much better. For a good meal, head into San Jose where the food is amazing. This hotel really needs to consider getting a new executive chef because if the food situation was fixed, they’d have a real great resort that I would return to.
Beautiful property with super nice, accommodating staff — service was top-notch, and they even upgraded us after a small room issue. Pools are fantastic, and the swim-up bar has great drinks and quick service. The big drawback is the food. Most of it is disappointing, with the buffet being the only halfway decent option (and even then, choose carefully). Taco night is good. The specialty restaurants are a waste of time — the Italian was the worst I’ve ever had, and the Asian wasn’t much better. For a good meal, head into San Jose where the food is amazing. This hotel really needs to consider getting a new executive chef because if the food situation was fixed, they’d have a real great resort that I would return to.
8
Terri Jung
5 ago 2025
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Soggiorno di 4 notti
Nice pools and access to beach! Italian restaurant was our favorite - must try! Breakfast buffet was our favorite at the main buffet. We got upgraded to ocean view room so that was nice. My kids enjoyed the kids club/room. Loved the mini fridge which was restocked everyday. Omar who handles the Expedia customers was nice, friendly, and accommodating. Thank you! The lunch and dinner buffet was not our favorite. The Asian restaurant on property was very salty!
Nice pools and access to beach! Italian restaurant was our favorite - must try! Breakfast buffet was our favorite at the main buffet. We got upgraded to ocean view room so that was nice. My kids enjoyed the kids club/room. Loved the mini fridge which was restocked everyday. Omar who handles the Expedia customers was nice, friendly, and accommodating. Thank you! The lunch and dinner buffet was not our favorite. The Asian restaurant on property was very salty!
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
6
Giovanni
12 giu 2022
·
Soggiorno di 4 notti
Struttura nella media con servizi spesso gestiti male
Struttura nella media con servizi spesso gestiti male
10
Luis A
23 apr 2022
·
Soggiorno di 3 notti
Excelente hotel
Excelente hotel
6
José Uriel
2 settimane fa
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Soggiorno di 1 notte
Mal servicio habitación la tenían destapada como que le dieron mantenimiento en el área de los aires y quedó expuesta se tardaron mucho en el check in
Mal servicio habitación la tenían destapada como que le dieron mantenimiento en el área de los aires y quedó expuesta se tardaron mucho en el check in
10
Edgar Alfredo
2 settimane fa
·
Soggiorno di 2 notti
Excelente relación precio-calidad, el hotel está súper bien, los alimentos y el servicio sin queja
Excelente relación precio-calidad, el hotel está súper bien, los alimentos y el servicio sin queja
8
Fabiola
3 settimane fa
·
Soggiorno di 2 notti
El único inconveniente es que el personal de limpieza nos abrió en varias ocasiones nuestra habitación. Nos sentimos mal cuando lo hicieron. Le hace falta más atención en las piscinas. Más variedad en la comida. Las instalaciones están muy bien. El personal es muy amable y servicial al llegar y salir.
El único inconveniente es que el personal de limpieza nos abrió en varias ocasiones nuestra habitación. Nos sentimos mal cuando lo hicieron. Le hace falta más atención en las piscinas. Más variedad en la comida. Las instalaciones están muy bien. El personal es muy amable y servicial al llegar y salir.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-18: 197.47553043899535USD
- 2026-09-19: 198.62363512496947USD
- 2026-09-20: 184.45207164154053USD
- 2026-09-21: 189.84000872650145USD
- 2026-09-22: 161.069982787323USD
- 2026-09-23: 195.0749224266052USD
- 2026-09-24: 195.0749224266052USD
- 2026-09-25: 184.26721000061036USD
- 2026-09-26: 197.47553043899535USD
- 2026-09-27: 195.6392147758484USD
- 2026-09-28: 197.60032518844605USD
- 2026-09-29: 201.13668457336425USD
- 2026-09-30: 201.13668457336425USD
- 2026-10-01: 201.13668457336425USD
- 2026-10-02: 201.4290813697815USD
- 2026-10-03: 206.13404668426514USD
- 2026-10-04: 202.12813873138427USD
- 2026-10-05: 203.1396385498047USD
- 2026-10-06: 200.71420125350951USD
- 2026-10-07: 212.8147010734558USD
- 2026-10-08: 203.1396385498047USD
- 2026-10-09: 203.1396385498047USD
- 2026-10-10: 220.1146682434082USD
- 2026-10-11: 206.94416120986938USD
- 2026-10-12: 220.0762415534973USD
- 2026-10-13: 200.71420125350951USD
- 2026-10-14: 200.71420125350951USD
- 2026-10-15: 200.71420125350951USD
- 2026-10-16: 200.71420125350951USD
- 2026-10-17: 203.1296157196045USD
- 2026-10-18: 200.92680090179442USD
- 2026-10-19: 201.2668762313843USD
- 2026-10-20: 200.0540612098694USD
- 2026-10-21: 203.1396385498047USD
- 2026-10-22: 203.80244200286864USD
- 2026-10-23: 208.42343983078USD
- 2026-10-24: 200.93827809371948USD
- 2026-10-25: 200.87314721984862USD
- 2026-10-26: 207.7985724395752USD
- 2026-10-27: 207.7939289955139USD
- 2026-10-28: 200.942974105072USD
- 2026-10-29: 212.11287516784668USD
- 2026-10-30: 206.14406951446531USD
- 2026-10-31: 200.71420125350951USD
- 2026-11-01: 207.7985724395752USD
- 2026-11-02: 261.47820510482785USD
- 2026-11-03: 261.47820510482785USD
- 2026-11-04: 261.47820510482785USD
- 2026-11-05: 265.7674332351684USD
- 2026-11-06: 265.7674332351684USD
- 2026-11-07: 276.2358062736511USD
- 2026-11-08: 261.47820510482785USD
- 2026-11-09: 261.47820510482785USD
- 2026-11-10: 261.47820510482785USD
- 2026-11-11: 261.47820510482785USD
- 2026-11-12: NO DATA
- 2026-11-13: 357.756968812561USD
- 2026-11-14: 355.7767939956665USD
- 2026-11-15: 236.77828930358888USD
- 2026-11-16: 233.012859185791USD
- 2026-11-17: 230.73876312103272USD
- 2026-11-18: 230.73876312103272USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio e un rilevatore di fumo
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
Servizi popolari
Parcheggio
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Banco escursioni
Servizi
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
SPA e centro benessere
Trattamenti corpo
Trattamenti viso
Mini-club
Bar della piscina
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Attività
Piscina
Giardino
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Immersioni subacquee
Karaoke
Equitazione
Area giochi
Piscina bambini
Piscina scoperta
Musica dal vivo
Evening Entertainment
Pool (Infinity)
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio valet
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi