We were driving north from FL to PA and wanted to stay in VA Beach. Our arrival time would be around 7 PM and we’d leave by that time the next morning. Just wanted something easy and inexpensive and maybe a view of the ocean. This hotel, Ocean 27 seemed to fit the bill. But when we got there it was gross, with debris everywhere and construction stuff blocking walkways and entrances. We could barely get into the office. The exterior of the hotel was shabby and badly in need of improvement. Chipped paint, broken walkways, totally a bad look. We did not even check in. Told the desk person we were leaving. And even though it is non-refundable, I ask for a refund. This place should not be on Hotels.com. I have been a member for many years and this is the worst place I have ever seen. Please treat this long time member right and refund my money. Thank you.
We were driving north from FL to PA and wanted to stay in VA Beach. Our arrival time would be around 7 PM and we’d leave by that time the next morning. Just wanted something easy and inexpensive and maybe a view of the ocean. This hotel, Ocean 27 seemed to fit the bill. But when we got there it was gross, with debris everywhere and construction stuff blocking walkways and entrances. We could barely get into the office. The exterior of the hotel was shabby and badly in need of improvement. Chipped paint, broken walkways, totally a bad look. We did not even check in. Told the desk person we were leaving. And even though it is non-refundable, I ask for a refund. This place should not be on Hotels.com. I have been a member for many years and this is the worst place I have ever seen. Please treat this long time member right and refund my money. Thank you.