Copal Tulum Hotel
US$ 65
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 65
/ noite
Média para setembro
Média de preços por mês
Em Copal Tulum Hotel, a diária custa em média US$ 65 no mês mais barato (outubro) e US$ 165 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 165 |
| fevereiro | US$ 102 |
| março | US$ 96 |
| abril | US$ 89 |
| maio | US$ 78 |
| junho | US$ 81 |
| julho | US$ 80 |
| agosto | US$ 76 |
| setembro | US$ 65 |
| outubro | US$ 65 |
| novembro | US$ 73 |
| dezembro | US$ 130 |
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Mais caro: janeiro (aprox. US$ 165)
Mais barato: outubro (aprox. US$ 65)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 2 piscinas externas, um centro de bem-estar e aluguel de bicicletas. Est...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 2 piscinas externas, um centro de bem-estar e aluguel de bicicletas. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e informações sobre passeios de bicicleta.
Comodidades
As comodidades presentes incluem check-in expresso, check-out expresso e balcão de recepção 24 horas. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
Jantar
Saboreie pratos da culinária internacional no Copal Gastro Bar, um dos 2 restaurantes neste hotel, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Relaxe com a sua bebida favorita em um bar/lounge ou um bar ao lado da piscina. Há café da manhã feito na hora disponível diariamente, entre 7h30 e 11h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 85 quartos com ar-condicionado, frigobares e smart TVs. Sua cama de espuma com sistema de memória apresenta edredons de pluma e roupas de cama premium. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiro privativo com chuveiros apresenta chuveiros com efeito de chuva e produtos de toalete de grife.
Localização
Em Tulum (na área de Zama), Copal Tulum Hotel fica a 15 minutos de carro de Ruínas Maias de Tulum e de Praia de Tulum. Este hotel de luxo fica a 18,7 km de Parque Xel-Há e a 10,4 km de Reserva da Biosfera de Sian Ka'an.
Lugares próximos
Hospital de Tulum(0.9 milhas)
Centro de Estilo de Vida Hunab(1 milhas)
Parque Jaguar(1 milhas)
Parque Dos Aguas(1.1 milhas)
Caminhada de Arte Holistika(1.7 milhas)
Entrada do Parque Jaguar(2 milhas)
Parque Nacional de Tulum(2.1 milhas)
Mirante Jaguar Tulum(2.1 milhas)
Cenote Esqueleto(2.2 milhas)
Cenote Calavera(2.2 milhas)
Torre de Tulum(2.5 milhas)
SFER IK(2.6 milhas)
Praia de Tulum(2.9 milhas)
Praia pública Las Palmas(3 milhas)
Ruínas Maias de Tulum(3.1 milhas)
Aeroporto Int. Tulum (TQO)(25.5 milhas)
Aeroporto Internacional de Cancún (CUN)(75.4 milhas)
Estacionamento
Transporte de e para o aeroporto
Piscina
Serviço de babá
Balcão de turismo
Lavagem a seco
Localização
Aldea Zama Ixchel, Zamá, Tulum, Tulum, Estado de Quintana Roo, México
Hospital de Tulum (0.9 milhas)
Centro de Estilo de Vida Hunab (1 milhas)
Parque Jaguar (1 milhas)
Parque Dos Aguas (1.1 milhas)
Caminhada de Arte Holistika (1.7 milhas)
Entrada do Parque Jaguar (2 milhas)
Opções de quarto
16
Apartamento superluxo, 2 quartos, piscina particular, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Solteiro
e 1 Sofá-Cama
Acomoda 4
1776 ft²
Deck ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privativa
13
Estúdio luxo, 1 cama King e sofá-cama, terraço, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 4
807 ft²
Deck ou pátioAr condicionadoWi-Fi (gratuito)Cozinha
8
Apartamento superluxo, 1 quarto, terraço, vista para o jardim
Detalhes do quarto
2 Camas De Solteiro
e 1 Sofá-Cama
Acomoda 4
1023 ft²
Deck ou pátioAr condicionadoWi-Fi (gratuito)Cozinha
15
Apartamento premium, 1 quarto, piscina particular, vista para o jardim
Detalhes do quarto
2 Camas De Solteiro
e 1 Sofá-Cama
Acomoda 4
1658 ft²
Deck ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privativa
12
Estúdio superluxo, 1 cama King e sofá-cama, piscina particular, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 4
1163 ft²
Deck ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privativa
19
Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View
Detalhes do quarto
3× Camas De Casal Extragrandes
e 1 Sofá-Cama
Acomoda 8
Deck ou pátioAr condicionadoWi-Fi (gratuito)Cozinha
16
Apartamento superluxo, 3 quartos, piscina particular, vista para o jardim
Detalhes do quarto
2 Camas De Casal Extragrandes
, 2 Camas De Solteiro
e 1 Sofá-Cama
Acomoda 8
2314 ft²
Deck ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privativa
14
Apartamento superluxo, 1 quarto, piscina particular
Detalhes do quarto
2 Camas De Solteiro
e 1 Sofá-Cama
Acomoda 4
969 ft²
Deck ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privativa
16
Apartamento premium, 2 quartos, piscina particular, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Solteiro
e 1 Sofá-Cama
Acomoda 4
2303 ft²
Deck ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privativa
13
Apartamento superluxo, 2 quartos, terraço, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Solteiro
e 1 Sofá-Cama
Acomoda 4
1313 ft²
Deck ou pátioAr condicionadoWi-Fi (gratuito)Cozinha
9
Quarto casal premium, 1 cama King, piscina particular, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
786 ft²
Deck ou pátioAr condicionadoWi-Fi (gratuito)Banheiro privativoPiscina privativa
8
Quarto casal luxo, 1 cama King, terraço
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
484 ft²
Deck ou pátioAr condicionadoWi-Fi (gratuito)Banheiro privativo
12
Apartamento superluxo, 4 quartos, vista para o jardim
Detalhes do quarto
2 Camas De Casal Extragrandes
, 4× Camas De Solteiro
e 1 Sofá-Cama
3100 ft²
Área de refeição separadaDeck ou pátioAr condicionadoWi-Fi (gratuito)CozinhaPiscina privativa
Avaliações dos hóspedes
8.5
Fabuloso
Com base em 1.003 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Analisando avaliações recentes, o Copal Tulum Hotel é elogiado por sua exuberante localização em meio à selva, ambiente sereno e funcionários notavelmente simpáticos. A localização, no entanto, é mais acessível com bicicletas ou táxis devido às estradas irregulares e à pouca iluminação pública à noite.
Leia maisIsso foi útil?
Opinião dos hóspedes
Analisando avaliações recentes, o Copal Tulum Hotel é elogiado por sua exuberante localização em meio à selva, ambiente sereno e funcionários notavelmente simpáticos. A localização, no entanto, é mais acessível com bicicletas ou táxis devido às estradas irregulares e à pouca iluminação pública à noite.
Os quartos costumam ser espaçosos e confortáveis, alguns com piscina no terraço ou privativa, mas vários hóspedes relataram paredes finas ou portas conectadas barulhentas e, ocasionalmente, divergências entre as fotos e o tamanho ou layout real do quarto. A opinião sobre a limpeza varia: muitos acharam as áreas impecáveis, mas comentários recorrentes mencionam mofo ou cheiro de esgoto, detritos em algumas piscinas privativas e falhas na arrumação; algumas avaliações também relataram percevejos de cama. Interrupções de energia ou Wi-Fi e desgaste de manutenção foram mencionados em alguns momentos. No geral, espere uma estadia bonita e relaxante com um serviço atencioso, mas verifique os detalhes do quarto e esteja preparado para contratempos ocasionais.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Exuberantes jardins com estilo de selva, com várias piscinas (incluindo uma no terraço), dois restaurantes no local e um spa bem avaliado; aluguel de bicicletas/scooters e estacionamento estão disponíveis. As desvantagens relatadas incluem piscinas privativas não aquecidas, uma academia pequena ou desatualizada, espreguiçadeiras limitadas e fechamentos ou reformas ocasionais de piscinas.
Avaliações dos hóspedes relacionadas
10
Wyatt
18 de nov. de 2025
·
Hospedou-se por 2 noites
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
10
Catherine
22 de ago. de 2025
·
Hospedou-se por 3 noites
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Emma
17 de ago. de 2025
·
Hospedou-se por 4 noites
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Maggie
14 de fev. de 2023
·
Hospedou-se por 4 noites
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
10
clara
3 de mar. de 2025
·
Hospedou-se por 1 noite
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
10
Reynaldo
4 de jul. de 2025
·
Hospedou-se por 3 noites
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Kasana
28 de jun. de 2025
·
Hospedou-se por 1 noite
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
6
Santiago
20 de fev. de 2025
·
Hospedou-se por 1 noite
El gym todo estaba roto, viejo y no funcional
El gym todo estaba roto, viejo y no funcional
8
Petra
16 de abr. de 2025
·
Hospedou-se por 2 noites
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
8
Elena
13 de fev. de 2024
·
Hospedou-se por 4 noites
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
As opiniões são mistas: muitos hóspedes descrevem quartos e áreas limpos, mas comentários recorrentes mencionam mofo ou cheiro de esgoto, detritos em algumas piscinas privativas e falhas na reposição de toalhas; algumas avaliações também relatam percevejos de cama.
Avaliações dos hóspedes relacionadas
4
Samantha
27 de jul. de 2024
·
Hospedou-se por 3 noites
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
10
Sashawna
20 de nov. de 2025
·
Hospedou-se por 2 noites
It was amazing clean and the staff was very nice would go again.
It was amazing clean and the staff was very nice would go again.
2
Christopher
23 de nov. de 2025
·
Hospedou-se por 3 noites
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
6
Allison
18 de out. de 2024
·
Hospedou-se por 5 noites
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
6
BERNADETTE
17 de fev. de 2025
·
Hospedou-se por 2 noites
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
6
Marc Nicolàs
26 de jan. de 2025
·
Room was very dirty
Room was very dirty
10
Rafael
22 de abr. de 2025
·
Hospedou-se por 3 noites
Great staff, hotel was clean and quiet
Great staff, hotel was clean and quiet
4
Tara
26 de jan. de 2025
·
Hospedou-se por 5 noites
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
10
Gunther
14 de nov. de 2025
·
Hospedou-se por 3 noites
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
2
Yixin
29 de dez. de 2023
·
Hospedou-se por 5 noites
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos costumam ser espaçosos e confortáveis, com vista para a selva e opções de piscina no terraço ou privativa. As desvantagens recorrentes incluem paredes finas/portas conectadas que causam barulho, alguns quartos menores ou mais escuros do que as fotos sugerem e, ocasionalmente, Wi-Fi instável ou fechaduras complicadas.
Avaliações dos hóspedes relacionadas
10
Emma
17 de ago. de 2025
·
Hospedou-se por 4 noites
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
8
Beyonce
1 de out. de 2024
·
Hospedou-se por 4 noites
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
10
Roberta
21 de jan. de 2026
·
Hospedou-se por 2 noites
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
10
Yaofang
21 de nov. de 2025
·
Hospedou-se por 2 noites
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
8
Louise
28 de fev. de 2026
·
Hospedou-se por 6 noites
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
10
Helge
7 de mar. de 2025
·
Hospedou-se por 5 noites
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
8
Marquita
17 de jun. de 2025
·
Hospedou-se por 5 noites
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Kristian Nygård
9 de fev. de 2026
·
Hospedou-se por 5 noites
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
10
Reynaldo
4 de jul. de 2025
·
Hospedou-se por 3 noites
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
4
Timothy
5 de jan. de 2025
·
Hospedou-se por 5 noites
The photos of the hotel rooms do not correlate to the room you are bookig.
The photos of the hotel rooms do not correlate to the room you are bookig.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser atencioso e prestativo na recepção, concierge e restaurante, com comunicação fácil via WhatsApp e ajuda para organizar transporte e atividades. Uma minoria relatou respostas lentas, resolução inadequada de problemas ou filas no check-in.
Avaliações dos hóspedes relacionadas
10
Catherine
22 de ago. de 2025
·
Hospedou-se por 3 noites
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Isatu
23 de fev. de 2026
·
Hospedou-se por 4 noites
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
2
Tandeleya
18 de nov. de 2025
·
Hospedou-se por 1 noite
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
10
Wayne
28 de jan. de 2024
·
Hospedou-se por 9 noites
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
10
Tammy
28 de ago. de 2025
·
Hospedou-se por 3 noites
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
10
James
30 de jun. de 2023
·
Hospedou-se por 4 noites
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
8
Marquita
17 de jun. de 2025
·
Hospedou-se por 5 noites
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Tashara
5 de jul. de 2024
·
Hospedou-se por 4 noites
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
10
Joseph
19 de fev. de 2024
·
The staff was helpful and friendly.
The staff was helpful and friendly.
10
Joseph
3 de mar. de 2025
·
Hospedou-se por 9 noites
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado em Aldea Zama, fica a uma curta distância de carro ou a 10–15 minutos a pé da cidade e aproximadamente 10–12 minutos de carro da praia, com mercearias nas proximidades. Vários hóspedes acharam as ruas ao redor escuras ou irregulares à noite e as estradas esburacadas, por isso muitos usam bicicletas ou táxis.
Avaliações dos hóspedes relacionadas
10
Emma
17 de ago. de 2025
·
Hospedou-se por 4 noites
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Aimee
22 de mar. de 2024
·
Hospedou-se por 3 noites
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
8
Mikey
12 de jan. de 2026
·
Hospedou-se por 8 noites
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
10
sulsa
27 de nov. de 2025
·
Hospedou-se por 6 noites
Great service And close to restaurants and not 10-12 mins from the beach
Great service And close to restaurants and not 10-12 mins from the beach
10
Yesenia
4 de ago. de 2023
·
Hospedou-se por 3 noites
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
10
Helge
7 de mar. de 2025
·
Hospedou-se por 5 noites
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
10
KENTON
1 de jul. de 2024
·
Hospedou-se por 4 noites
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
8
Marianna
12 de mar. de 2025
·
Hospedou-se por 7 noites
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
10
Carrie
20 de nov. de 2023
·
Hospedou-se por 3 noites
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
8
Kyra
13 de jun. de 2025
·
Hospedou-se por 1 noite
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O restaurante no local recebe ótimas avaliações – especialmente o restaurante de sushi Kokoro e o café da manhã – com serviço de quarto confiável. Alguns hóspedes acharam os preços altos e alguns pratos inconsistentes.
Avaliações dos hóspedes relacionadas
10
Lauren
16 de mar. de 2025
·
Hospedou-se por 7 noites
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
10
felicia
16 de ago. de 2025
·
Hospedou-se por 1 noite
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
8
Anjeli
29 de abr. de 2023
·
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
10
Catherine
22 de ago. de 2025
·
Hospedou-se por 3 noites
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Cyra
1 de mar. de 2025
·
Hospedou-se por 4 noites
A lovely hotel with excellent staff and service. Restaurant had excellent food.
A lovely hotel with excellent staff and service. Restaurant had excellent food.
8
PIERRE
12 de out. de 2023
·
Hospedou-se por 3 noites
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
10
Reynaldo
4 de jul. de 2025
·
Hospedou-se por 3 noites
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Claire
23 de set. de 2024
·
Hospedou-se por 3 noites
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
10
Byron
21 de out. de 2025
·
Hospedou-se por 3 noites
The breakfast was amazing Manuel and Eddie were amazing
The breakfast was amazing Manuel and Eddie were amazing
10
Arianna
11 de jun. de 2025
·
Hospedou-se por 3 noites
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Roberta
21 de jan. de 2026
·
Hospedou-se por 2 noites
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
10
Ellen
5 de abr. de 2025
·
Hospedou-se por 4 noites
Amei demais o hotel, o atendimento, tudo maravilhoso!
Amei demais o hotel, o atendimento, tudo maravilhoso!
6
Denis
19 de jan. de 2025
·
Hospedou-se por 3 noites
Experiência razoável. Fiz a estadia para Lua de Mel. E quando fiz a reserva, informei e solicitei uma condição especial, um preparo para eu surpreender minha esposa. E nem uma decoração no quarto fizeram. Fiquei muito decepcionado. Outro detalhe foi o café da manhã na piscina privativa. Nos cobraram valores altos. Nem ao menos uma condição especial. Sempre em ocasiões assim, os hotéis prepara algo que agrade os hóspedes. Enfim, não voltaria. Apensar de ser um hotel legal.
Experiência razoável. Fiz a estadia para Lua de Mel. E quando fiz a reserva, informei e solicitei uma condição especial, um preparo para eu surpreender minha esposa. E nem uma decoração no quarto fizeram. Fiquei muito decepcionado. Outro detalhe foi o café da manhã na piscina privativa. Nos cobraram valores altos. Nem ao menos uma condição especial. Sempre em ocasiões assim, os hotéis prepara algo que agrade os hóspedes. Enfim, não voltaria. Apensar de ser um hotel legal.
10
ana
28 de jan. de 2024
·
Hospedou-se por 3 noites
Hotel com ambientação incrível com a construção preservando toda a arborização do terreno. Os apartamentos sao super confortáveis, muito amplos com cozinha completa. A localização é bem central para os passeios que se faz em Tulum e fora da agitação da cidade. Todo o pessoal de serviço é extremamente gentil e atencioso.
Hotel com ambientação incrível com a construção preservando toda a arborização do terreno. Os apartamentos sao super confortáveis, muito amplos com cozinha completa. A localização é bem central para os passeios que se faz em Tulum e fora da agitação da cidade. Todo o pessoal de serviço é extremamente gentil e atencioso.
8
Marina
5 de mar. de 2022
·
Hospedou-se por 3 noites
Hotel é muito bonito e agradável. Nos deram um quarto ao lado do staff, tinha um cheiro muito forte de umidade, isso não foi bom. Tinha água quente no chuveiro, e isso para mim é um ponto crucial, nem todos os hotéis de Tulum tem água quente nos chuveiros. As toalhas de banho não eram bem limpas, vinham manchadas. O café da manhã é à la carte. E enquanto você estava na piscina do hotel, tinham muitos funcionários trabalhando na limpeza do hotel/piscina, não achei muito legal, acaba tirando um pouco a privacidade dos hóspedes.
Hotel é muito bonito e agradável. Nos deram um quarto ao lado do staff, tinha um cheiro muito forte de umidade, isso não foi bom. Tinha água quente no chuveiro, e isso para mim é um ponto crucial, nem todos os hotéis de Tulum tem água quente nos chuveiros. As toalhas de banho não eram bem limpas, vinham manchadas. O café da manhã é à la carte. E enquanto você estava na piscina do hotel, tinham muitos funcionários trabalhando na limpeza do hotel/piscina, não achei muito legal, acaba tirando um pouco a privacidade dos hóspedes.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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outubro 2026
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Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-17: 74.80212672286987USD
- 2026-09-18: 70.07650753196715USD
- 2026-09-19: 62.51968424625396USD
- 2026-09-20: 62.75629504257201USD
- 2026-09-21: 64.10227875331879USD
- 2026-09-22: 69.9153386843872USD
- 2026-09-23: 69.9153386843872USD
- 2026-09-24: 69.9153386843872USD
- 2026-09-25: 70.33955783374786USD
- 2026-09-26: 70.58849480110167USD
- 2026-09-27: 70.33955783374786USD
- 2026-09-28: 71.17873179283141USD
- 2026-09-29: 70.36840650554656USD
- 2026-09-30: 70.36840650554656USD
- 2026-10-01: 71.33298414287566USD
- 2026-10-02: 83.52852141929625USD
- 2026-10-03: 83.52852141929625USD
- 2026-10-04: 83.52852141929625USD
- 2026-10-05: 83.52852141929625USD
- 2026-10-06: 83.52852141929625USD
- 2026-10-07: 83.52852141929625USD
- 2026-10-08: 83.52852141929625USD
- 2026-10-09: 83.52852141929625USD
- 2026-10-10: 83.52852141929625USD
- 2026-10-11: 83.52852141929625USD
- 2026-10-12: 83.52852141929625USD
- 2026-10-13: 83.52852141929625USD
- 2026-10-14: 83.52852141929625USD
- 2026-10-15: 83.52852141929625USD
- 2026-10-16: 83.52852141929625USD
- 2026-10-17: 83.52852141929625USD
- 2026-10-18: 83.52852141929625USD
- 2026-10-19: 83.52852141929625USD
- 2026-10-20: 83.52852141929625USD
- 2026-10-21: 83.52852141929625USD
- 2026-10-22: 83.52852141929625USD
- 2026-10-23: 83.52852141929625USD
- 2026-10-24: 83.52852141929625USD
- 2026-10-25: 84.41447262802123USD
- 2026-10-26: 84.41447262802123USD
- 2026-10-27: 83.52852141929625USD
- 2026-10-28: 83.52852141929625USD
- 2026-10-29: 83.52852141929625USD
- 2026-10-30: 116.54664540946959USD
- 2026-10-31: 116.54664540946959USD
- 2026-11-01: 116.54664540946959USD
- 2026-11-02: 106.83352626663208USD
- 2026-11-03: 107.96798955337523USD
- 2026-11-04: 107.96798955337523USD
- 2026-11-05: 107.96798955337523USD
- 2026-11-06: 116.54664540946959USD
- 2026-11-07: 116.54664540946959USD
- 2026-11-08: 116.54664540946959USD
- 2026-11-09: 106.83352626663208USD
- 2026-11-10: 106.83352626663208USD
- 2026-11-11: 106.83352626663208USD
- 2026-11-12: 106.83352626663208USD
- 2026-11-13: 116.54664540946959USD
- 2026-11-14: 116.54664540946959USD
- 2026-11-15: 116.54664540946959USD
- 2026-11-16: 106.83352626663208USD
- 2026-11-17: 106.83352626663208USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. Para organizar o check-in, entre em contato com a propriedade pelo menos 24 horas antes de sua chegada, usando as informações contidas na confirmação da reserva. Hóspedes devem entrar em contato com a propriedade com antecedência para receber as instruções de check-in. Eles serão recebidos pela equipe da recepção no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança, kit de primeiros socorros e grades para janelas
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Esta propriedade oferece limpeza profissional
- Acesso à piscina permitido entre 7h e 21h.
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Somente hóspedes registrados podem ter acesso aos quartos.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- A propriedade utiliza serviço de limpeza profissional.
- Pagamento sem dinheiro em espécie disponível para todas as transações.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Taxa de café da manhã feito na hora: entre MXN 360 e MXN 360 por pessoa
- Taxa de traslado de/para o aeroporto: MXN 2500 por veículo (só ida, ocupação máxima de 3)
- Taxa do traslado do aeroporto por criança: MXN 250 (só ida), (até 17 anos)
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Piscina
Serviço de babá
Balcão de turismo
Lavagem a seco
Serviços
Balcão de turismo
Lavagem a seco
Serviço de babá
Serviços domésticos
Cofre
Aluguel de bicicletas
Armazenamento de bagagem
Check-in/check-out expresso
Lavanderia self-service
Concierge Services
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento gratuito
Estação de carregamento para carros elétricos
Parking Onsite
Internet
Wi-fi grátis
Atividades
Piscina
Mergulho
Piscina externa
Bicycle Tour Information
Pool (Infinity)
Mobiliário de área externa
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Massagem
Spa e centro de bem-estar
Tratamentos corporais
Tratamentos faciais
Sala para família
Beach Sun Loungers