Name: Grand Hotel Zermatterhof
Address: Bahnhofstrasse 55, Zermatt, Distretto di Visp, CH
Rating: 9.33

Cosa pensano gli ospiti

Da numerose recensioni, gli ospiti lodano il Grand Hotel Zermatterhof per un servizio eccezionalmente cordiale e attento, una posizione centrale a Zermatt, spazi eleganti e strutture benessere rilassanti, con la colazione spesso evidenziata per la sua splendida cornice, il pianoforte dal vivo e la qualità.

Le camere sono confortevoli e spesso offrono vista sul Cervino, anche se alcuni ospiti hanno trovato alcune camere e i bagni datati o bisognosi di ristrutturazione. Nel complesso, aspettatevi un soggiorno di lusso classico con un'ospitalità straordinaria.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

La spa riceve costantemente ottime recensioni.

Recensioni degli ospiti correlate

10

Penelope

9 feb 2025

·

Soggiorno di 4 notti

Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa

10

Stuart

27 dic 2024

·

Soggiorno di 3 notti

Good central location. Good Spa. Rooms a little dated.

10

Doug

19 gen 2025

·

Soggiorno di 3 notti

Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.

10

Erik

2 lug 2024

·

Soggiorno di 2 notti

Great location and wonderful service. Piano bar and breakfast were great.

10

Angela

11 ago 2024

·

Soggiorno di 2 notti

Fantastic service and excellent amenities!

10

Ancuta

10 mar 2022

·

Soggiorno di 7 notti

Very nice experience with friendly personnel. SPA area was great. Gym room really small with limited number of fitness machines.

10

Lise

26 feb 2023

·

Soggiorno di 7 notti

Very cosy atmosphere, great staff. Fantastic breakfast. Great location. Wonderful sunny patio.

10

Luke

17 gen 2026

·

Soggiorno di 2 notti

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

Leandra

7 apr 2023

·

Soggiorno di 2 notti

If you are looking for a special hotel in Zermatt, then this is the place! A total 5-star property in terms of rooms, location, service, staff, food and spa! We loved it here and can't wait to return to ski next time.

10

Huiting

9 ott 2023

·

Soggiorno di 3 notti

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

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Pulizia

Non ci sono informazioni sufficienti nelle recensioni.

Recensioni degli ospiti correlate

10

Rolf

30 set 2023

·

Soggiorno di 1 notte

Check-in was poor, we were not picked up at train station as promised. Also, room was not ready, and when concierge gave us room key , again room still needed to be cleaned ☹️. However, after manager intervened, all great. He gave us an upgrade (suite), with Matterhorn view😊👍. Thereafter, everything great, wonderful staff and excellent breakfast.

10

Huiting

9 ott 2023

·

Soggiorno di 3 notti

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

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Camere

Le camere sono eleganti e confortevoli, molte con vista sul Cervino e ampi spazi; alcuni ospiti hanno ritenuto che alcune camere e i bagni siano datati o bisognosi di ristrutturazione.

Recensioni degli ospiti correlate

6

ahmet

30 gen 2023

·

Soggiorno di 2 notti

rooms need to be renovated, especially bathrooms

10

Stuart

27 dic 2024

·

Soggiorno di 3 notti

Good central location. Good Spa. Rooms a little dated.

10

Peter

17 set 2024

·

Soggiorno di 2 notti

not much I didn't like, staff were fantastic, always helpful. Room much better than expected with view of Matterhorn.

10

Ricardo

16 mar 2023

·

Soggiorno di 1 notte

Great location. Wonderful staff. Excellent view from the room!

10

Yasuhiro

14 ott 2023

·

Soggiorno di 2 notti

高級ホテルに縁のない人間でしたが、テラスやベッドからマッターホルンを望むことができ、最高の思い出になりました。

10

VIRGINIA

29 giu 2024

·

Soggiorno di 3 notti

Incrível, o quarto era muito espaçoso e ao mesmo tempo muito acolhedor, tinha uma vista maravilhosa e bombons, vinho e frutas aguardando no quarto, uma bela recepção. O banheiro também era bem grande com banheira e chuveiro separados, e o banho era muito bom.

10

Luke

17 gen 2026

·

Soggiorno di 2 notti

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

rodrigo

12 feb 2026

·

Soggiorno di 2 notti

Quarto ótimo e atendimento espetacular!!!!!!

10

Huiting

9 ott 2023

·

Soggiorno di 3 notti

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

10

Helima

22 mar 2024

·

Soggiorno di 6 notti

We had an absolutely amazing 6 nights. I shared a classic double with my ten year old and the room was perfect for the two of us. The staff is wonderful. We cannot wait to return next year.

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Servizio

Il personale riceve costanti elogi per essere cordiale, attento e altamente professionale, con un supporto utile per l'incontro e il trasferimento dalla stazione ferroviaria.

Recensioni degli ospiti correlate

10

William

26 feb 2024

·

Soggiorno di 5 notti

This was a world class experience. Perhaps the finest customer service I have ever encountered. Superb on every level. I was truly spoiled, and would very much like to one day return to the Hotel Zermatterhof.

10

Anders

11 lug 2025

·

Soggiorno di 1 notte

Very nice och good hotel. 5 star. This is a real Grand Hotel. Service, employees, the Hotel are superb.

10

Robert

20 giu 2025

·

Soggiorno di 2 notti

Staff was unbelievable helpful and friendly. Could not have asked for a better experience visiting Zermatt.

10

FABIANE

21 set 2025

·

Soggiorno di 2 notti

This is one of those properties that you would have regretted not having booked if you stayed somewhere else. It is hard to beat this hotel due its proximity to everything and amazing customer service.

10

Terri

21 ago 2025

·

Soggiorno di 3 notti

The hotel and staff are amazing. They were very friendly and accommodating. This is truly a leading hotels of the world

10

MARCO

6 set 2025

·

Soggiorno di 3 notti

The staff was excellent

10

Fabio

22 gen 2024

·

Soggiorno di 2 notti

Incrível hospedagem no Grand Hotel Zermatterhof, ficamos hospedados por 2 dias, no final da nossa viagem, após 7 dias de Snow/ski, muito bem localizado, bem central, o hotel oferece ainda transfer de/para estação. Atendimento muito bom de todos, jantamos 1 dia no restaurante michelin, com excelente comida e atendimento, e outro no saycheese muito bom também. Café da manha maravilhoso com teto de vidro muito legal também. Minha noiva esqueceu um gorro, entramos em contato com o hotel que fez de tudo e nos ajudou a encontrar e vai nos enviar via correio. Com certeza quando voltar a Zermatt ficaremos hospedados nele, espetacular

10

Luke

17 gen 2026

·

Soggiorno di 2 notti

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

Luis R

26 lug 2023

·

Soggiorno di 2 notti

The treatment was special from the time we left the taxi. Paolo’s warming reception made the difference with other hotel’s staff: courteous, professional yet friendly, and his presence and disposition were stunning. This is my fourth stay in Zermatt and the best at this great hotel.

10

Huiting

9 ott 2023

·

Soggiorno di 3 notti

All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far.

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Posizione

Posizione centrale comoda per esplorare Zermatt e raggiungere gli impianti di risalita (circa otto minuti a piedi da uno, taxi per un altro); alcune camere offrono vista sul Cervino.

Recensioni degli ospiti correlate

10

Penelope

9 feb 2025

·

Soggiorno di 4 notti

Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa

10

Stuart

27 dic 2024

·

Soggiorno di 3 notti

Good central location. Good Spa. Rooms a little dated.

10

Doug

19 gen 2025

·

Soggiorno di 3 notti

Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.

10

FABIANE

21 set 2025

·

Soggiorno di 2 notti

This is one of those properties that you would have regretted not having booked if you stayed somewhere else. It is hard to beat this hotel due its proximity to everything and amazing customer service.

10

Linda

26 ott 2023

·

Soggiorno di 2 notti

Perfect location for all that Zermatt has to offer. I cannot fault anything or anyone at this hotel - it is truly 5*

8

Tamara

27 feb 2023

·

Soggiorno di 4 notti

This was a beautiful hotel in a perfect location.

10

Ricardo

16 mar 2023

·

Soggiorno di 1 notte

Great location. Wonderful staff. Excellent view from the room!

10

Yasuhiro

14 ott 2023

·

Soggiorno di 2 notti

高級ホテルに縁のない人間でしたが、テラスやベッドからマッターホルンを望むことができ、最高の思い出になりました。

10

VIRGINIA

29 giu 2024

·

Soggiorno di 3 notti

Incrível, o quarto era muito espaçoso e ao mesmo tempo muito acolhedor, tinha uma vista maravilhosa e bombons, vinho e frutas aguardando no quarto, uma bela recepção. O banheiro também era bem grande com banheira e chuveiro separados, e o banho era muito bom.

10

Ankur

20 lug 2025

·

Soggiorno di 2 notti

Awesome property. Superb location.

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Ristorazione

La colazione è ampiamente apprezzata per la qualità e l'atmosfera, tra cui una splendida sala con soffitto in vetro e un pianoforte dal vivo; anche i ristoranti in loco come Luci e Saycheese ricevono ottimi riscontri, con il brunch particolarmente apprezzato.

Recensioni degli ospiti correlate

10

Doug

19 gen 2025

·

Soggiorno di 3 notti

Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.

10

Andreas

21 set 2023

·

Soggiorno di 1 notte

Ausgezeichnetes Hotel mit sehr gutem und kompetentem Service. Suiten sind empfehlenswert und jeden Franken wert. Brasserie bietet gute Auswahl an Gerichten. Frühstücksbuffet ist extraklasse.

10

Erik

2 lug 2024

·

Soggiorno di 2 notti

Great location and wonderful service. Piano bar and breakfast were great.

10

LINDA

22 ott 2023

·

Soggiorno di 3 notti

The acommodations were excellent and the restaurant Liusa service was superb.

10

Niklas

28 lug 2024

·

Soggiorno di 2 notti

Bestes Hotel in Zermatt, klasse Service! Frühstück ist fantastisch!

10

Sharmila

4 lug 2023

·

Soggiorno di 2 notti

It was a wonderful room with a view. The staff were helpful, had made reservations prior to our arrival communicating by email. The restaurant manager at Luci was amazing, as was the food. The highlight was the piano player Giovanni and the singer, who performed every evenin.

10

Fabio

22 gen 2024

·

Soggiorno di 2 notti

Incrível hospedagem no Grand Hotel Zermatterhof, ficamos hospedados por 2 dias, no final da nossa viagem, após 7 dias de Snow/ski, muito bem localizado, bem central, o hotel oferece ainda transfer de/para estação. Atendimento muito bom de todos, jantamos 1 dia no restaurante michelin, com excelente comida e atendimento, e outro no saycheese muito bom também. Café da manha maravilhoso com teto de vidro muito legal também. Minha noiva esqueceu um gorro, entramos em contato com o hotel que fez de tudo e nos ajudou a encontrar e vai nos enviar via correio. Com certeza quando voltar a Zermatt ficaremos hospedados nele, espetacular

10

Luke

17 gen 2026

·

Soggiorno di 2 notti

Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!

10

Cecilia

9 ago 2024

·

Soggiorno di 2 notti

Le pianiste lors du petit-déjeuner.

10

Manoj

14 ott 2023

·

Soggiorno di 1 notte

Wonderful staff and amenities! Brunch was one of the best we have had ever! Highly recommend it.

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Mese	Prezzo medio
gennaio	1096 USD
febbraio	1367 USD
marzo	1035 USD
aprile	913 USD
giugno	786 USD
luglio	773 USD
agosto	679 USD
settembre	894 USD
dicembre	1273 USD

Grand Hotel Zermatterhof

Prezzi per Grand Hotel Zermatterhof

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Doppia Deluxe (Matterhorn View)

Suite, 1 camera da letto, ad angolo (Matterhorn View)

Suite Junior, 1 camera da letto

Suite Junior, 1 camera da letto (Matterhorn View)

Suite (Chalet)

Doppia Classic (Matterhorn View)

Camera doppia

Doppia Deluxe

Doppia Superior (Classic)

Doppia Classic

Suite Signature, 1 camera da letto (Classic)

Suite (Chalet - Matterhorn View)

Suite Grand (Matterhorn View)

Recensioni degli ospiti su Grand Hotel Zermatterhof

Per quale tipo di viaggio viene scelta la struttura?

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Informazioni utili

Servizi extra

Prezzi per le prossime date

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