Welcomhotel by ITC Hotels, Richmond Road, Bengaluru
US$125
/ night
Avg. for September
Prices for Welcomhotel by ITC Hotels, Richmond Road, Bengaluru
Select dates to see prices and availability
US$125
/ night
Avg. for September
Monthly average prices
Nightly prices at Welcomhotel by ITC Hotels, Richmond Road, Bengaluru average US$106 in the cheapest month (April) and US$170 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$131 |
| February | US$170 |
| March | US$133 |
| April | US$106 |
| May | US$113 |
| June | US$107 |
| July | US$121 |
| August | US$112 |
| September | US$125 |
| October | US$113 |
| November | US$167 |
| December | US$137 |
J
F
M
A
M
J
J
A
Sept · US$125
S
O
N
D
Most expensive: February (~US$170)
Cheapest: April (~US$106)
About this property
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. This hotel also features concierge services, a banqu...
Amenities
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. This hotel also features concierge services, a banquet hall, and lifeguards on site.
Business amenities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Free valet parking is available onsite.
Dining
Satisfy your appetite with Chinese cuisine at The Mahjong Room, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge.
Rooms
Make yourself at home in one of the 115 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Welcomhotel by ITC Hotels, Richmond Road, Bengaluru, you'll be centrally located in Bengaluru, within a 10-minute walk of M.G. Road and Garuda Mall. This luxury hotel is 0.9 mi (1.4 km) from Ulsoor Lake and 1.8 mi (2.8 km) from Cubbon Park.
What's nearby
M.G. Road(0.4 Miles)
Garuda Mall(0.5 Miles)
1 MG-Lido Mall(0.6 Miles)
Brigade Road(0.7 Miles)
Church Street(0.8 Miles)
Cisco Systems India Private Limited(1.4 Miles)
Infant Jesus Church(1.4 Miles)
Cubbon Park(1.4 Miles)
Bangalore Aquarium(1.4 Miles)
Commercial Street(1.4 Miles)
M. Chinnaswamy Stadium(1.5 Miles)
UB City(1.6 Miles)
Ulsoor Lake(1.6 Miles)
Kanteerava Indoor Stadium(1.9 Miles)
Sree Kanteerava Stadium(2 Miles)
The preferred airport for Welcomhotel by ITC Hotels, Richmond Road, Bengaluru is Kempegowda Intl. Airport (BLR)(22.9 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
46 Richmond Road, Ashok Nagar, Bengaluru, Bangalore Urban District, Karnataka, India
M.G. Road (0.4 Miles)
Garuda Mall (0.5 Miles)
1 MG-Lido Mall (0.6 Miles)
Brigade Road (0.7 Miles)
Church Street (0.8 Miles)
Cisco Systems India Private Limited (1.4 Miles)
Room options
5
Deluxe Room, 1 Queen Bed (Executive Club Double)
Room details
1 Large Double Bed
Sleeps 2
333 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Deluxe Room (Superior Room Double)
Room details
1 Large Double Bed
Sleeps 2
333 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Superior Room, 2 Twin Beds (Superior Room Twin)
Room details
2 Single Beds
Sleeps 2
333 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
1496 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Deluxe Room, 2 Twin Beds (Deluxe Room Twin)
Room details
2 Single Beds
Sleeps 2
333 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Deluxe Room, 2 Twin Beds (Executive Club Twin)
Room details
2 Single Beds
Sleeps 2
333 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Deluxe Room, 1 Queen Bed (Room Assigned At Check-In)
Room details
1 Large Double Bed
Sleeps 2
320 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Suite, Multiple Beds (Deluxe Suite)
Room details
1 Extra-Large Double Bed
and 1 Double Bed
Sleeps 2
527 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Deluxe Room, 1 Queen Bed (Deluxe Room Double)
Room details
1 Large Double Bed
Sleeps 2
333 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Suite, 1 Queen Bed (Executive Suite)
Room details
1 Large Double Bed
Sleeps 2
710 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Welcomhotel by ITC Hotels, Richmond Road, Bengaluru
8.3
Very good
Based on 1,863 verified reviews
Who stays here?
Business
63%
Couple
8%
Family
16%
Group
6%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Welcomhotel by ITC Hotels, Richmond Road, Bengaluru is praised for its central location, generally clean rooms, and many friendly, helpful staff, while recurring critiques mention dated rooms and occasional maintenance problems affecting comfort or convenience.
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What guests think
Across recent reviews, Welcomhotel by ITC Hotels, Richmond Road, Bengaluru is praised for its central location, generally clean rooms, and many friendly, helpful staff, while recurring critiques mention dated rooms and occasional maintenance problems affecting comfort or convenience.
Facilities like the gym and spa receive praise, though the pool is noted as small and sometimes cold. Dining feedback ranges from excellent breakfast and good in-house options to limited variety or mediocre meals, with service pace uneven. Overall, travelers can expect a business-focused hotel with comfortable spaces and some inconsistencies to be aware of.
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AI-generated summary based on recent guest reviews
Facilities
Guests mention a good gym and spa. The pool is small and can be cold.
Related guest reviews
8
KAZUE
31 Mar 2024
·
Stayed 3 nights
ホテルに入る都度セキュリティチェックを受けるので面倒な分、安心して宿泊できます。 施設内は常に清掃されていて清潔です。 朝食の利用だけでしたが、とても美味しかったです！！！
ホテルに入る都度セキュリティチェックを受けるので面倒な分、安心して宿泊できます。 施設内は常に清掃されていて清潔です。 朝食の利用だけでしたが、とても美味しかったです！！！
10
Maria
26 Jul 2025
·
Stayed 3 nights
Best part about this property is the location itself which is very central ,It has all the amenities which you can expect from a good 5 star business hotel
Best part about this property is the location itself which is very central ,It has all the amenities which you can expect from a good 5 star business hotel
8
Deena
4 Mar 2025
·
Stayed 2 nights
On check in, I was advised I should have booked 2 rooms rather than 1 although booking clearly stated room was for 4 people. It was then suggested that 2 adults and 2 teenagers needed to sleep on 1 king size bed. I explained this was not feasible and an extra single bed was provided. Apart from this, reception was receptive to requests. They sorted issues out like the shower not draining well. Lovely sauna and steam room. Please consider having more parasols by the pool.
On check in, I was advised I should have booked 2 rooms rather than 1 although booking clearly stated room was for 4 people. It was then suggested that 2 adults and 2 teenagers needed to sleep on 1 king size bed. I explained this was not feasible and an extra single bed was provided. Apart from this, reception was receptive to requests. They sorted issues out like the shower not draining well. Lovely sauna and steam room. Please consider having more parasols by the pool.
8
Sawan
23 Mar 2024
·
Stayed 3 nights
First night was difficult because I got a room that smelt of cigarette smoke. It was late realised at midnight when we came back to the room, when I mentioned next day they kindly changed rooms and it was fine. Facilities and food was good. Room was average. Gym was great. Pool was cold and tiny.
First night was difficult because I got a room that smelt of cigarette smoke. It was late realised at midnight when we came back to the room, when I mentioned next day they kindly changed rooms and it was fine. Facilities and food was good. Room was average. Gym was great. Pool was cold and tiny.
8
Vernon
6 May 2025
·
Stayed 5 nights
Good Stay a little dated but everything in functional nothing extravagant for the price just a good hotel to stay at, dont expect holiday style vibes,more a business oriented hotel.
Good Stay a little dated but everything in functional nothing extravagant for the price just a good hotel to stay at, dont expect holiday style vibes,more a business oriented hotel.
10
Renee
13 Feb 2025
·
Stayed 12 nights
The staff was amazing and the food was really fabulous as well. The spa was great and everyone was so friendly and helpful. The location is great; within walking distance of shopping, and it's very secure. I would recommend this hotel to anyone and will stay there again if I return!
The staff was amazing and the food was really fabulous as well. The spa was great and everyone was so friendly and helpful. The location is great; within walking distance of shopping, and it's very secure. I would recommend this hotel to anyone and will stay there again if I return!
8
Gaurav
26 Mar 2025
·
Stayed 2 nights
Great stay. Clean. Food is acceptably good. There is no executive lounge where you could get beverages/snacks/privacy from the general lobby area. Executive floor only means that you need a keycard to access elevator to your room floor.
Great stay. Clean. Food is acceptably good. There is no executive lounge where you could get beverages/snacks/privacy from the general lobby area. Executive floor only means that you need a keycard to access elevator to your room floor.
6
Ramachandran
31 Jan 2023
·
Stayed 14 nights
This is an over-hyped but average property. Service is spotty - especially at the restaurant and at checkout. Polite, well meaning staff but many are poorly trained. Clean rooms and bathrooms but age old design. Restaurant food is of excellent quality. But service is a hit-and-miss! Centrally located, close to a crowded traffic intersection. Has a gym and a spa. Both are functional but nothing much to write home about. The famous ITC brand is not reflected in their staff training, checkout procedures, management quality, or customer care practices. Most certainly, not VIP grade as claimed! Very immature management. Would not recommend.
This is an over-hyped but average property. Service is spotty - especially at the restaurant and at checkout. Polite, well meaning staff but many are poorly trained. Clean rooms and bathrooms but age old design. Restaurant food is of excellent quality. But service is a hit-and-miss! Centrally located, close to a crowded traffic intersection. Has a gym and a spa. Both are functional but nothing much to write home about. The famous ITC brand is not reflected in their staff training, checkout procedures, management quality, or customer care practices. Most certainly, not VIP grade as claimed! Very immature management. Would not recommend.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe clean rooms and well-maintained spaces. Some report lapses such as dust build-up or smoke odors.
Related guest reviews
10
Nagesh
5 Jan 2023
·
Stayed 19,357 nights
Clean and modern. Helpful staff. Excellent breakfast buffet. Loved the reusable glass bottle-water service.
Clean and modern. Helpful staff. Excellent breakfast buffet. Loved the reusable glass bottle-water service.
4
KRISHNAVENI
5 Jan 2024
·
Stayed 3 nights
Nothing is much liking. Found bugs, cockroaches, filthy because of too old furniture. Even door handles comes out. Not worthy.
Nothing is much liking. Found bugs, cockroaches, filthy because of too old furniture. Even door handles comes out. Not worthy.
10
Munish
20 Oct 2025
·
Stayed 4 nights
Overall clean experience
Overall clean experience
6
anil
22 Oct 2023
·
Stayed 9 nights
Stayed here a few times when i visit india and bangalore. Staff seems good especially dining room area but rooms need a bit thorough cleaning tins of dust in the little fliers, under the phones and the fridge area dont think they clean this enough during they servicing of rooms i pointed it out to front desk manager and the room cleaners with pictures and got someone to come and clean it properly. Rooms are large and fairly comfortable meals at bufffet are very indian or should i say south indian basically similar stuff all of the 9 days i stayed here. Its a bit away from restaurants, unless u take a cab to go for meals at restaurants Wifi. Shower and bed worked well . Good for a short stay . I moved hotels after 9 days.
Stayed here a few times when i visit india and bangalore. Staff seems good especially dining room area but rooms need a bit thorough cleaning tins of dust in the little fliers, under the phones and the fridge area dont think they clean this enough during they servicing of rooms i pointed it out to front desk manager and the room cleaners with pictures and got someone to come and clean it properly. Rooms are large and fairly comfortable meals at bufffet are very indian or should i say south indian basically similar stuff all of the 9 days i stayed here. Its a bit away from restaurants, unless u take a cab to go for meals at restaurants Wifi. Shower and bed worked well . Good for a short stay . I moved hotels after 9 days.
10
Jayanthi
28 Nov 2023
·
Stayed 4 nights
Safe, Clean, courteous staff
Safe, Clean, courteous staff
6
Wilfred
5 Jan 2024
·
Stayed 4 nights
This property is advertised as 5 start hotel but when we checked in it felt like 3 or 4 star hotel. The prices are also expensive and checkin was too slow. Eventhough room was booked for 4 people we had to order extra bed and pay addiitonal charges. The additional bead has rough edges/metal edges pointing out hurting us whenever we walked around making our stay very unpleaseant. Room was not very clean with dust around corners and under the beds. The provided hair dryer did not work. The bathroom fan was not working. Overall our stay was just average and everything including breakfast provided felt mediocre at best. While there were many people to help you it felt like too many cooks in the kitchen made it worse and they forgot our order. Hotel needs to be reclassified as a 3/4 star hotel and work on removing inefficiencies in the system along with improving cleanliness, customer service etc. The quality of the food also needs to be improved.
This property is advertised as 5 start hotel but when we checked in it felt like 3 or 4 star hotel. The prices are also expensive and checkin was too slow. Eventhough room was booked for 4 people we had to order extra bed and pay addiitonal charges. The additional bead has rough edges/metal edges pointing out hurting us whenever we walked around making our stay very unpleaseant. Room was not very clean with dust around corners and under the beds. The provided hair dryer did not work. The bathroom fan was not working. Overall our stay was just average and everything including breakfast provided felt mediocre at best. While there were many people to help you it felt like too many cooks in the kitchen made it worse and they forgot our order. Hotel needs to be reclassified as a 3/4 star hotel and work on removing inefficiencies in the system along with improving cleanliness, customer service etc. The quality of the food also needs to be improved.
10
Vishal
4 Jan 2026
·
Stayed 3 nights
Rooms were clean and the service was satisfactory
Rooms were clean and the service was satisfactory
8
Sawan
23 Mar 2024
·
Stayed 3 nights
First night was difficult because I got a room that smelt of cigarette smoke. It was late realised at midnight when we came back to the room, when I mentioned next day they kindly changed rooms and it was fine. Facilities and food was good. Room was average. Gym was great. Pool was cold and tiny.
First night was difficult because I got a room that smelt of cigarette smoke. It was late realised at midnight when we came back to the room, when I mentioned next day they kindly changed rooms and it was fine. Facilities and food was good. Room was average. Gym was great. Pool was cold and tiny.
10
CHUNG I
12 Aug 2023
·
Stayed 4 nights
Clean and comfortable, they offer clean and good drink water which many people who visit India first time the most concerned. Pillow is not perfect to me, if there's more option will be better.
Clean and comfortable, they offer clean and good drink water which many people who visit India first time the most concerned. Pillow is not perfect to me, if there's more option will be better.
10
Lovella
4 Jul 2024
·
Stayed 1 night
Very eco friendly. Zero carbon footprint. Rooms were clean, well maintained. Free breakfast has a wide spread.
Very eco friendly. Zero carbon footprint. Rooms were clean, well maintained. Free breakfast has a wide spread.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, but decor feels dated to several guests. Some report issues like unwanted smoking rooms, maintenance faults, and occasional layout limitations.
Related guest reviews
8
Vishal
7 Jan 2025
·
Stayed 3 nights
Great rooms - good size, clean and with the minimum required amenities. Breakfast and dinner service is terrible. Food is full of spices instead of flavour and unnecessarily expensive. Service is slow (getting cutlery provided whilst the food is already at table) and sometimes awkward as orders does not even arrive (so just gave up) and need multiple reminders with multiple staff members over an extraordinary period of time. One or two hardworking staff members and others are just pretending to be busy. During one dinner, a loud altercation took place between two waiters - bad language used in the presence of all guests including children.
Great rooms - good size, clean and with the minimum required amenities. Breakfast and dinner service is terrible. Food is full of spices instead of flavour and unnecessarily expensive. Service is slow (getting cutlery provided whilst the food is already at table) and sometimes awkward as orders does not even arrive (so just gave up) and need multiple reminders with multiple staff members over an extraordinary period of time. One or two hardworking staff members and others are just pretending to be busy. During one dinner, a loud altercation took place between two waiters - bad language used in the presence of all guests including children.
10
Christopher
15 Dec 2024
·
Das Personal ist super (Siddika hat uns zum Beispiel sehr freundlich geholfen den Transport zu organisieren) Das Hotel ist nicht das neuste aber insgesamt sehr gut (Zimmer sind sehr groß, Betten sind bequem, Frühstück gut)
Das Personal ist super (Siddika hat uns zum Beispiel sehr freundlich geholfen den Transport zu organisieren) Das Hotel ist nicht das neuste aber insgesamt sehr gut (Zimmer sind sehr groß, Betten sind bequem, Frühstück gut)
4
Haikesh
15 Jan 2025
·
Stayed 2 nights
Room not practical in terms of layout especially for fam of 4. Wc could not be locked.
Room not practical in terms of layout especially for fam of 4. Wc could not be locked.
6
Wilfred
5 Jan 2024
·
Stayed 4 nights
This property is advertised as 5 start hotel but when we checked in it felt like 3 or 4 star hotel. The prices are also expensive and checkin was too slow. Eventhough room was booked for 4 people we had to order extra bed and pay addiitonal charges. The additional bead has rough edges/metal edges pointing out hurting us whenever we walked around making our stay very unpleaseant. Room was not very clean with dust around corners and under the beds. The provided hair dryer did not work. The bathroom fan was not working. Overall our stay was just average and everything including breakfast provided felt mediocre at best. While there were many people to help you it felt like too many cooks in the kitchen made it worse and they forgot our order. Hotel needs to be reclassified as a 3/4 star hotel and work on removing inefficiencies in the system along with improving cleanliness, customer service etc. The quality of the food also needs to be improved.
This property is advertised as 5 start hotel but when we checked in it felt like 3 or 4 star hotel. The prices are also expensive and checkin was too slow. Eventhough room was booked for 4 people we had to order extra bed and pay addiitonal charges. The additional bead has rough edges/metal edges pointing out hurting us whenever we walked around making our stay very unpleaseant. Room was not very clean with dust around corners and under the beds. The provided hair dryer did not work. The bathroom fan was not working. Overall our stay was just average and everything including breakfast provided felt mediocre at best. While there were many people to help you it felt like too many cooks in the kitchen made it worse and they forgot our order. Hotel needs to be reclassified as a 3/4 star hotel and work on removing inefficiencies in the system along with improving cleanliness, customer service etc. The quality of the food also needs to be improved.
8
Sawan
23 Mar 2024
·
Stayed 3 nights
First night was difficult because I got a room that smelt of cigarette smoke. It was late realised at midnight when we came back to the room, when I mentioned next day they kindly changed rooms and it was fine. Facilities and food was good. Room was average. Gym was great. Pool was cold and tiny.
First night was difficult because I got a room that smelt of cigarette smoke. It was late realised at midnight when we came back to the room, when I mentioned next day they kindly changed rooms and it was fine. Facilities and food was good. Room was average. Gym was great. Pool was cold and tiny.
8
Lee
16 Feb 2024
·
Stayed 3 nights
We booked an executive room. It did not have any additional features above the deluxe room. If it did, we were not told about it upon check in. When we arrived in our room after a long day of travelling we were disappointed to find that it was a smoking room and smelt heavily of stale cigarettes. We were not asked on check in if we required a smoking room and did not think we would be given one as most hotels no longer allow smoking. The receptionist checking us in couldn’t have been less interested in the check in process and we had the misfortune to have him check us out too. I’m long past arguing and complaining about a hotel room on a short stay. It’s not worth ruining your holiday. I just wouldn’t chose to stay there again.
We booked an executive room. It did not have any additional features above the deluxe room. If it did, we were not told about it upon check in. When we arrived in our room after a long day of travelling we were disappointed to find that it was a smoking room and smelt heavily of stale cigarettes. We were not asked on check in if we required a smoking room and did not think we would be given one as most hotels no longer allow smoking. The receptionist checking us in couldn’t have been less interested in the check in process and we had the misfortune to have him check us out too. I’m long past arguing and complaining about a hotel room on a short stay. It’s not worth ruining your holiday. I just wouldn’t chose to stay there again.
10
Srivar
2 Dec 2025
·
Stayed 1 night
Super room
Super room
6
KAORU
17 Jun 2024
·
Stayed 2 nights
かなり高額なホテルで、サービスは良かったが部屋に冷蔵庫がない！冷蔵庫風なものに「これはCoolerBoxで、冷蔵庫ではありません」と記載があった。冷えない。インドは暑いので、冷やした飲料が飲みたかったのに残念。
かなり高額なホテルで、サービスは良かったが部屋に冷蔵庫がない！冷蔵庫風なものに「これはCoolerBoxで、冷蔵庫ではありません」と記載があった。冷えない。インドは暑いので、冷やした飲料が飲みたかったのに残念。
10
Dorette
19 May 2025
·
Stayed 1 night
Nice rooms. Friendly staff.
Nice rooms. Friendly staff.
8
MAURIZIO
18 Feb 2025
·
Stayed 2 nights
buon hotel, camera spaziosa, buona colazione
buon hotel, camera spaziosa, buona colazione
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, professional, and helpful. However, multiple reviews cite slow or unresponsive service, booking or check-in hassles, and inconsistent front-desk attitude or key-card problems.
Related guest reviews
10
Balamurali
9 Jul 2023
·
Stayed 5 nights
Excellent staff. Very professional. Made our stay so pleasant
Excellent staff. Very professional. Made our stay so pleasant
4
Aidan
14 May 2025
·
Stayed 4 nights
This hotel is definitely not a 5 star hotel. Maybe 4 star at best. Don't be misled by their advertising. It has subpar amenities, zero luxury, and extremely poor service. It was absolutely absurd how terrible and unprofessional the management is and the service is excruciatingly slow despite having 10 staff members standing around doing nothing all day. Despite prepaying for a room months prior to my visit they claimed it wasn't available upon my arrival. Unacceptable. The management response was, tough luck, we gave your room to someone else, here's an inferior room. In addition to the room scam they are pulling, there are: -Flies everywhere in the dining area. -Cleaning staff who will disturb you in your room to ask you to give them a good review. -Management who lies to you and offers you complimentary services only to try to rip you off and make you pay for them upon checkout. -Extremely slow service. Expedia should not allow them to claim 5 stars on its website. This is disingenuous. If you stay at a 5 star hotel you have a baseline of standards and expectations and this place is not comparable to some of the genuine 5 star hotel offerings from brands like Lotte, Hilton, Accor. You will be extremely disappointed in your stay here and regret wasting your money.
This hotel is definitely not a 5 star hotel. Maybe 4 star at best. Don't be misled by their advertising. It has subpar amenities, zero luxury, and extremely poor service. It was absolutely absurd how terrible and unprofessional the management is and the service is excruciatingly slow despite having 10 staff members standing around doing nothing all day. Despite prepaying for a room months prior to my visit they claimed it wasn't available upon my arrival. Unacceptable. The management response was, tough luck, we gave your room to someone else, here's an inferior room. In addition to the room scam they are pulling, there are: -Flies everywhere in the dining area. -Cleaning staff who will disturb you in your room to ask you to give them a good review. -Management who lies to you and offers you complimentary services only to try to rip you off and make you pay for them upon checkout. -Extremely slow service. Expedia should not allow them to claim 5 stars on its website. This is disingenuous. If you stay at a 5 star hotel you have a baseline of standards and expectations and this place is not comparable to some of the genuine 5 star hotel offerings from brands like Lotte, Hilton, Accor. You will be extremely disappointed in your stay here and regret wasting your money.
8
Vishal
7 Jan 2025
·
Stayed 3 nights
Great rooms - good size, clean and with the minimum required amenities. Breakfast and dinner service is terrible. Food is full of spices instead of flavour and unnecessarily expensive. Service is slow (getting cutlery provided whilst the food is already at table) and sometimes awkward as orders does not even arrive (so just gave up) and need multiple reminders with multiple staff members over an extraordinary period of time. One or two hardworking staff members and others are just pretending to be busy. During one dinner, a loud altercation took place between two waiters - bad language used in the presence of all guests including children.
Great rooms - good size, clean and with the minimum required amenities. Breakfast and dinner service is terrible. Food is full of spices instead of flavour and unnecessarily expensive. Service is slow (getting cutlery provided whilst the food is already at table) and sometimes awkward as orders does not even arrive (so just gave up) and need multiple reminders with multiple staff members over an extraordinary period of time. One or two hardworking staff members and others are just pretending to be busy. During one dinner, a loud altercation took place between two waiters - bad language used in the presence of all guests including children.
8
Vinod
15 Aug 2024
·
Stayed 1 night
The property is located in a nice locality that is the only highlight. Our bags arrived only after a follow up. The rooms are dated and we had to call the maintenance twice. The restaurants appeared to be staffed well, but lacked attention to the diners. Had to literally wave down for service. There was other issues related with inexperience or lack of attention at the front desk.
The property is located in a nice locality that is the only highlight. Our bags arrived only after a follow up. The rooms are dated and we had to call the maintenance twice. The restaurants appeared to be staffed well, but lacked attention to the diners. Had to literally wave down for service. There was other issues related with inexperience or lack of attention at the front desk.
10
Lauren
17 Dec 2025
·
Stayed 2 nights
Great welcome concierge, waitstaff in restaurant, and speedy IT support for TV issues. Great place to stay!
Great welcome concierge, waitstaff in restaurant, and speedy IT support for TV issues. Great place to stay!
6
Jeannie
20 Nov 2024
·
Stayed 9 nights
Front desk staff was more catering to Indian nationals vs US or foreign visitors. We had to reactivate our key card at least 15 times in our 11 day stay. They would comment that we deactivated the key by keeping it too close to the phone - we explained that it was in the wallet. They looked at us as if we are lying. They even came up to check and still didn't believe us. Housekeeping staff was extremely nice.
Front desk staff was more catering to Indian nationals vs US or foreign visitors. We had to reactivate our key card at least 15 times in our 11 day stay. They would comment that we deactivated the key by keeping it too close to the phone - we explained that it was in the wallet. They looked at us as if we are lying. They even came up to check and still didn't believe us. Housekeeping staff was extremely nice.
10
Sandeep
15 Dec 2025
·
Stayed 3 nights
After a few initial hiccups, the amazing staff went above and beyond to turn around our experience into a memorable one.
After a few initial hiccups, the amazing staff went above and beyond to turn around our experience into a memorable one.
10
Sudhakar
25 Nov 2024
·
Stayed 3 nights
The staff were professional and polite.
The staff were professional and polite.
10
Anushiya
22 Jan 2025
·
Stayed 1 night
So welcoming staffs and excellent service Very clean and professional Very delicious food Enjoyed every moment of our stay Jyoti was very helpful
So welcoming staffs and excellent service Very clean and professional Very delicious food Enjoyed every moment of our stay Jyoti was very helpful
6
Ramachandran
31 Jan 2023
·
Stayed 14 nights
This is an over-hyped but average property. Service is spotty - especially at the restaurant and at checkout. Polite, well meaning staff but many are poorly trained. Clean rooms and bathrooms but age old design. Restaurant food is of excellent quality. But service is a hit-and-miss! Centrally located, close to a crowded traffic intersection. Has a gym and a spa. Both are functional but nothing much to write home about. The famous ITC brand is not reflected in their staff training, checkout procedures, management quality, or customer care practices. Most certainly, not VIP grade as claimed! Very immature management. Would not recommend.
This is an over-hyped but average property. Service is spotty - especially at the restaurant and at checkout. Polite, well meaning staff but many are poorly trained. Clean rooms and bathrooms but age old design. Restaurant food is of excellent quality. But service is a hit-and-miss! Centrally located, close to a crowded traffic intersection. Has a gym and a spa. Both are functional but nothing much to write home about. The famous ITC brand is not reflected in their staff training, checkout procedures, management quality, or customer care practices. Most certainly, not VIP grade as claimed! Very immature management. Would not recommend.
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AI-generated summary based on recent guest reviews
Location
Consistently noted as central and convenient for business areas, malls, and city sights. Some mention traffic nearby or needing transport for certain restaurants.
Related guest reviews
8
anil
25 Feb 2023
·
Stayed 4 nights
Rooms were comfortable but dining options and buffet were quite basic. Very limited options compared to other similar properties. Hotel was quiet and close to the city center.
Rooms were comfortable but dining options and buffet were quite basic. Very limited options compared to other similar properties. Hotel was quiet and close to the city center.
10
CHANDRA
30 Apr 2025
·
Stayed 2 nights
Good location and polite staff
Good location and polite staff
10
Anupam
5 Jul 2023
·
Stayed 5 nights
Located centrally in Bangalore. Excellent experience overall.
Located centrally in Bangalore. Excellent experience overall.
10
marukoon
6 Jan 2025
·
Stayed 5 nights
Very convenient for getting aroud near by malls
Very convenient for getting aroud near by malls
10
Maria
26 Jul 2025
·
Stayed 3 nights
Best part about this property is the location itself which is very central ,It has all the amenities which you can expect from a good 5 star business hotel
Best part about this property is the location itself which is very central ,It has all the amenities which you can expect from a good 5 star business hotel
8
Bharti
31 Jan 2023
·
Stayed 16 nights
Great location, access to the best locations needed for business or leisure travel. I enjoyed my stay. Thanks
Great location, access to the best locations needed for business or leisure travel. I enjoyed my stay. Thanks
8
Romeet
10 Dec 2024
·
Stayed 4 nights
Great choice for business stays. It does not have the lavish touch of an ITC group hotel but does well to carve a special niche place for itself. Pocket friendly.. great location..great staff
Great choice for business stays. It does not have the lavish touch of an ITC group hotel but does well to carve a special niche place for itself. Pocket friendly.. great location..great staff
10
Shesha Vishnu Sujana
23 Mar 2025
·
Stayed 1 night
Very close to the main areas of Bengaluru.
Very close to the main areas of Bengaluru.
10
Renee
13 Feb 2025
·
Stayed 12 nights
The staff was amazing and the food was really fabulous as well. The spa was great and everyone was so friendly and helpful. The location is great; within walking distance of shopping, and it's very secure. I would recommend this hotel to anyone and will stay there again if I return!
The staff was amazing and the food was really fabulous as well. The spa was great and everyone was so friendly and helpful. The location is great; within walking distance of shopping, and it's very secure. I would recommend this hotel to anyone and will stay there again if I return!
6
Ramachandran
31 Jan 2023
·
Stayed 14 nights
This is an over-hyped but average property. Service is spotty - especially at the restaurant and at checkout. Polite, well meaning staff but many are poorly trained. Clean rooms and bathrooms but age old design. Restaurant food is of excellent quality. But service is a hit-and-miss! Centrally located, close to a crowded traffic intersection. Has a gym and a spa. Both are functional but nothing much to write home about. The famous ITC brand is not reflected in their staff training, checkout procedures, management quality, or customer care practices. Most certainly, not VIP grade as claimed! Very immature management. Would not recommend.
This is an over-hyped but average property. Service is spotty - especially at the restaurant and at checkout. Polite, well meaning staff but many are poorly trained. Clean rooms and bathrooms but age old design. Restaurant food is of excellent quality. But service is a hit-and-miss! Centrally located, close to a crowded traffic intersection. Has a gym and a spa. Both are functional but nothing much to write home about. The famous ITC brand is not reflected in their staff training, checkout procedures, management quality, or customer care practices. Most certainly, not VIP grade as claimed! Very immature management. Would not recommend.
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AI-generated summary based on recent guest reviews
Dining
Breakfast often earns high marks and many guests enjoyed tasty in-house options. Others found selection limited or food quality average, and dining service can be slow.
Related guest reviews
8
anil
25 Feb 2023
·
Stayed 4 nights
Rooms were comfortable but dining options and buffet were quite basic. Very limited options compared to other similar properties. Hotel was quiet and close to the city center.
Rooms were comfortable but dining options and buffet were quite basic. Very limited options compared to other similar properties. Hotel was quiet and close to the city center.
10
Gokul
6 Oct 2025
·
Stayed 7 nights
Great hotel. Excellent room service. Housekeeping requests can be placed at guest’s choice of time, which really helped us. Excellent breakfast buffet. Great dining options in the hotel with excellent food quality and helpful staff.
Great hotel. Excellent room service. Housekeeping requests can be placed at guest’s choice of time, which really helped us. Excellent breakfast buffet. Great dining options in the hotel with excellent food quality and helpful staff.
4
Aidan
14 May 2025
·
Stayed 4 nights
This hotel is definitely not a 5 star hotel. Maybe 4 star at best. Don't be misled by their advertising. It has subpar amenities, zero luxury, and extremely poor service. It was absolutely absurd how terrible and unprofessional the management is and the service is excruciatingly slow despite having 10 staff members standing around doing nothing all day. Despite prepaying for a room months prior to my visit they claimed it wasn't available upon my arrival. Unacceptable. The management response was, tough luck, we gave your room to someone else, here's an inferior room. In addition to the room scam they are pulling, there are: -Flies everywhere in the dining area. -Cleaning staff who will disturb you in your room to ask you to give them a good review. -Management who lies to you and offers you complimentary services only to try to rip you off and make you pay for them upon checkout. -Extremely slow service. Expedia should not allow them to claim 5 stars on its website. This is disingenuous. If you stay at a 5 star hotel you have a baseline of standards and expectations and this place is not comparable to some of the genuine 5 star hotel offerings from brands like Lotte, Hilton, Accor. You will be extremely disappointed in your stay here and regret wasting your money.
This hotel is definitely not a 5 star hotel. Maybe 4 star at best. Don't be misled by their advertising. It has subpar amenities, zero luxury, and extremely poor service. It was absolutely absurd how terrible and unprofessional the management is and the service is excruciatingly slow despite having 10 staff members standing around doing nothing all day. Despite prepaying for a room months prior to my visit they claimed it wasn't available upon my arrival. Unacceptable. The management response was, tough luck, we gave your room to someone else, here's an inferior room. In addition to the room scam they are pulling, there are: -Flies everywhere in the dining area. -Cleaning staff who will disturb you in your room to ask you to give them a good review. -Management who lies to you and offers you complimentary services only to try to rip you off and make you pay for them upon checkout. -Extremely slow service. Expedia should not allow them to claim 5 stars on its website. This is disingenuous. If you stay at a 5 star hotel you have a baseline of standards and expectations and this place is not comparable to some of the genuine 5 star hotel offerings from brands like Lotte, Hilton, Accor. You will be extremely disappointed in your stay here and regret wasting your money.
8
Vishal
7 Jan 2025
·
Stayed 3 nights
Great rooms - good size, clean and with the minimum required amenities. Breakfast and dinner service is terrible. Food is full of spices instead of flavour and unnecessarily expensive. Service is slow (getting cutlery provided whilst the food is already at table) and sometimes awkward as orders does not even arrive (so just gave up) and need multiple reminders with multiple staff members over an extraordinary period of time. One or two hardworking staff members and others are just pretending to be busy. During one dinner, a loud altercation took place between two waiters - bad language used in the presence of all guests including children.
Great rooms - good size, clean and with the minimum required amenities. Breakfast and dinner service is terrible. Food is full of spices instead of flavour and unnecessarily expensive. Service is slow (getting cutlery provided whilst the food is already at table) and sometimes awkward as orders does not even arrive (so just gave up) and need multiple reminders with multiple staff members over an extraordinary period of time. One or two hardworking staff members and others are just pretending to be busy. During one dinner, a loud altercation took place between two waiters - bad language used in the presence of all guests including children.
10
Krishna
25 Apr 2025
·
Stayed 2 nights
Great hotel.Enjoyed every minute in there.Staff were very nice and welcoming.Rooms clean and food was excellent.Great choice of dishes.
Great hotel.Enjoyed every minute in there.Staff were very nice and welcoming.Rooms clean and food was excellent.Great choice of dishes.
6
Tomoharu
23 Feb 2025
·
Stayed 1 night
The room was clean. The water bottled provided had its sealing almost wearing off. The restaurant was below expectation.
The room was clean. The water bottled provided had its sealing almost wearing off. The restaurant was below expectation.
10
Joylynn
17 Aug 2025
·
Stayed 7 nights
Excellent service. Wonderful buffet. Comfy bed.
Excellent service. Wonderful buffet. Comfy bed.
10
Renee
13 Feb 2025
·
Stayed 12 nights
The staff was amazing and the food was really fabulous as well. The spa was great and everyone was so friendly and helpful. The location is great; within walking distance of shopping, and it's very secure. I would recommend this hotel to anyone and will stay there again if I return!
The staff was amazing and the food was really fabulous as well. The spa was great and everyone was so friendly and helpful. The location is great; within walking distance of shopping, and it's very secure. I would recommend this hotel to anyone and will stay there again if I return!
6
Ramachandran
31 Jan 2023
·
Stayed 14 nights
This is an over-hyped but average property. Service is spotty - especially at the restaurant and at checkout. Polite, well meaning staff but many are poorly trained. Clean rooms and bathrooms but age old design. Restaurant food is of excellent quality. But service is a hit-and-miss! Centrally located, close to a crowded traffic intersection. Has a gym and a spa. Both are functional but nothing much to write home about. The famous ITC brand is not reflected in their staff training, checkout procedures, management quality, or customer care practices. Most certainly, not VIP grade as claimed! Very immature management. Would not recommend.
This is an over-hyped but average property. Service is spotty - especially at the restaurant and at checkout. Polite, well meaning staff but many are poorly trained. Clean rooms and bathrooms but age old design. Restaurant food is of excellent quality. But service is a hit-and-miss! Centrally located, close to a crowded traffic intersection. Has a gym and a spa. Both are functional but nothing much to write home about. The famous ITC brand is not reflected in their staff training, checkout procedures, management quality, or customer care practices. Most certainly, not VIP grade as claimed! Very immature management. Would not recommend.
8
Susan
28 Jan 2025
·
Stayed 3 nights
Service was good. Food was okay. Maybe not ask for credit card to make deposit. Can use debit card also.
Service was good. Food was okay. Maybe not ask for credit card to make deposit. Can use debit card also.
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AI-generated summary based on recent guest reviews
10
Francesco
4 weeks ago
·
Stayed 2 nights
Positive experience, good cleaning level
Positive experience, good cleaning level
6
Vikram
24 Jun 2026
·
Stayed 4 nights
Washed out, jaded rooms that have old infrastructure. Bathrooms are really old. Staff is courteous and compensate for the poor room design and old look. Infrastructure not upto ITC standard. Again, helpful staff at check-in, IT support for Internet, housekeeping and chefs & waiting staff live upto ITC standard and make living in old rooms bearable. Property needs to be renovated.
Washed out, jaded rooms that have old infrastructure. Bathrooms are really old. Staff is courteous and compensate for the poor room design and old look. Infrastructure not upto ITC standard. Again, helpful staff at check-in, IT support for Internet, housekeeping and chefs & waiting staff live upto ITC standard and make living in old rooms bearable. Property needs to be renovated.
2
Mayur
18 Jun 2026
·
Stayed 1 night
Stay was terrible. Food was terrible and not edible. All the amenities in the room were very old like 25-30 years old.
Stay was terrible. Food was terrible and not edible. All the amenities in the room were very old like 25-30 years old.
8
ABHILASH
14 Jun 2026
·
Stayed 2 nights
Everything was fine. Except the credit card refund, which they said will take 1 week.
Everything was fine. Except the credit card refund, which they said will take 1 week.
10
benjamin
3 Jun 2026
·
Stayed 4 nights
Very Clean, Very Well maintained! People very nice and helpful!!! Highly recommended!
Very Clean, Very Well maintained! People very nice and helpful!!! Highly recommended!
FAQs about Welcomhotel by ITC Hotels, Richmond Road, Bengaluru
Is parking available at the property?
Yes, free valet parking is available on-site, but parking is limited.
What type of breakfast is offered and what are the serving hours?
Breakfast is available, and guests can enjoy breakfast in the room. Specific serving hours are not mentioned.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 15:00 and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available, but specific pricing and arrangements are not detailed.
What accessibility features are available for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.
How is the property located in relation to key landmarks?
The property is centrally located in Bengaluru, a short 9-minute walk from Garuda Mall and 13 minutes by foot from M.G. Road. It is also 0.9 mi from Ulsoor Lake and 1.8 mi from Cubbon Park.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available for guests.
What are the policies for guests staying with children?
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding additional guests and extra beds?
The property has connecting/adjoining rooms, which are subject to availability and can be requested. Specific information about extra beds or cribs is not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 111.57588525466919USD
- 2026-09-20: 111.0780053489685USD
- 2026-09-21: 153.8186USD
- 2026-09-22: 172.79554001312255USD
- 2026-09-23: 182.05361904907224USD
- 2026-09-24: 167.32868728179932USD
- 2026-09-25: 120.52949999999998USD
- 2026-09-26: 120.52949999999998USD
- 2026-09-27: 110.19839999999999USD
- 2026-09-28: 156.72154199371337USD
- 2026-09-29: 166.99999020843504USD
- 2026-09-30: 156.72154199371337USD
- 2026-10-01: 132.0085USD
- 2026-10-02: 122.8253USD
- 2026-10-03: 112.49419999999999USD
- 2026-10-04: 123.00000023498534USD
- 2026-10-05: 159.40054750213622USD
- 2026-10-06: 160.99999874114988USD
- 2026-10-07: 159.40054750213622USD
- 2026-10-08: 159.40054750213622USD
- 2026-10-09: 124.99999739074705USD
- 2026-10-10: 113.6421USD
- 2026-10-11: 124.86044213485717USD
- 2026-10-12: 160.00000016326902USD
- 2026-10-13: 159.30277562408446USD
- 2026-10-14: 160.00000016326902USD
- 2026-10-15: 160.00000016326902USD
- 2026-10-16: 124.99999739074705USD
- 2026-10-17: 115.99999267425537USD
- 2026-10-18: 124.99999739074705USD
- 2026-10-19: 115.19702667541503USD
- 2026-10-20: 125.99999596862791USD
- 2026-10-21: 131.63644314804077USD
- 2026-10-22: 131.7999947265625USD
- 2026-10-23: 115.99999267425537USD
- 2026-10-24: 97.53452464447021USD
- 2026-10-25: 118.27999363555908USD
- 2026-10-26: 158.59684584960937USD
- 2026-10-27: 160.00000016326902USD
- 2026-10-28: 160.00000016326902USD
- 2026-10-29: 160.00000016326902USD
- 2026-10-30: 134.25991556091307USD
- 2026-10-31: 128.13999502716064USD
- 2026-11-01: 144.9999952217102USD
- 2026-11-02: 184.99999964141844USD
- 2026-11-03: 184.1699896118164USD
- 2026-11-04: 184.99999964141844USD
- 2026-11-05: 170.00000345764158USD
- 2026-11-06: 110.4899991088867USD
- 2026-11-07: 115.99999267425537USD
- 2026-11-08: 115.99999267425537USD
- 2026-11-09: 115.99999267425537USD
- 2026-11-10: 144.9999952217102USD
- 2026-11-11: 184.99999964141844USD
- 2026-11-12: 184.1699896118164USD
- 2026-11-13: 144.9999952217102USD
- 2026-11-14: 131.7999947265625USD
- 2026-11-15: 141.93999992370604USD
- 2026-11-16: 184.99999964141844USD
- 2026-11-17: 184.99999964141844USD
- 2026-11-18: 184.99999964141844USD
- 2026-11-19: 199.58556006622314USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Children age 12 and younger are included only when sharing a bed with an adult and using existing bedding. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Half and full board rate meals are included for up to 2 adults. Dining fees apply to additional guests and children.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Activities
Swimming pool
Child pool
Pool outdoor
Fitness Center (nearby)
General
Room service
Restaurant
Sauna
Steam room
Massage
Spa & wellness centre
Breakfast in the room
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Valet parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi