Club Serena Resort

Stafff is very courteous. The food is excellent they have a very good chef

The property is located on the ocean but the beach isn’t very nice. The rooms are old and outdated. The road on the way to the resort is horrible. All in all it’s NOT worth the price. One positive note, the staff is friendly and helpful.

My main concern was the breakfast. They served beef mushroom and chicken wings, which honestly didn’t feel appropriate for a morning meal. It would have been better if they offered the usual breakfast choices like bacon and sausage. On top of that, we couldn’t relax while eating because the staff were talking loudly nearby, and we could clearly hear their conversations. It didn’t feel like a peaceful or pleasant start to the day. We also ordered food and requested for it to be delivered to our room the Governor’s Suite which isn’t even far from the restaurant. To our surprise, we were charged a ₱300 delivery fee, which made no sense considering the distance and the fact that we were already paying almost ₱11, 000 per night for the room.

At the end of a gravel path full of potholes, this remote little resort can be found. It has a lovely staff and a friendly atmosphere, but everything takes far too long. The restaurant offers a limited menu, and with items often in short supply, there is much room for improvement. Lunch service takes an hour, and scheduled activities like massages and island hopping are consistently delayed (likely due to third-party vendors). The pictures online provide a very selective and flattering view of the resort. The New Year’s party was greatly arranged by the hotel!!! Rating: 3 out of 5 The cottages/houses are lovely and match the pictures online, the overall experience does not fully align with an international standard, despite the high pricing.

良かった