The Explorean Cozumel All Inclusive
212 $US
/nuit
Moyenne pour septembre
Prix pour The Explorean Cozumel All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
212 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À The Explorean Cozumel All Inclusive, les prix par nuit s'élèvent en moyenne à 182 $US pendant le mois le moins cher (octobre) et à 450 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 393 $US |
| février | 450 $US |
| mars | 448 $US |
| avril | 423 $US |
| mai | 398 $US |
| juin | 338 $US |
| juillet | 347 $US |
| août | 268 $US |
| septembre | 212 $US |
| octobre | 182 $US |
| novembre | 300 $US |
| décembre | 327 $US |
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sept. · 212 $US
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Le plus cher : février (env. 450 $US)
Le moins cher : octobre (env. 182 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Non seulement vous pouvez vous faire bronzer sur la plage privée, mais vous ...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Non seulement vous pouvez vous faire bronzer sur la plage privée, mais vous pouvez également profiter des nombreuses infrastructures de loisirs à votre disposition, notamment une piscine extérieure et un bain à remous. Parmi les services et équipements offerts par cet hébergement de style méditerranéen, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un poste informatique, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. En échange d'un supplément, vous pouvez profiter des services d'une navette vers le terminal des paquebots de croisière. De plus un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
De délicieuses spécialités Cuisine régionale vous attendent à Lool Kan, un restaurant en bord de piscine avec terrasse qui offre une sympathique vue sur la piscine et qui abrite un bar, un bar / salon, parfait pour prendre un verre avant le dîner. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 2 bars de plage de l'hébergement. Un petit déjeuner préparé à la commande gratuit est servi tous les jours de 07 h 00 à 12 h 00.
Chambres
Les 56 chambres de l'hébergement vous invitent à la détente et comprennent un minibar. Votre lit avec surmatelas est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. Les chambres sont dotées d'un balcon aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits.
Emplacement
En choisissant The Explorean Cozumel - All Inclusive à Cozumel, vous profiterez d'un séjour au bord de la mer, à quelques pas du site Parc national d'Arrecife de Cozumel et à 3 min en voiture du site Parc national Chankanaab. Cet hébergement tout inclus se trouve à 7,3 km de Planétarium Cha'an Ka'an de Cozumel et à 21,6 km de Parc écologique de Punta Sur.
À proximité
Parc national d'Arrecife de Cozumel(0.1 miles)
Plage Uvas(0.4 miles)
Parc national Chankanaab(1 miles)
Chankanaab Beach Adventure Park(1 miles)
Plage de Corona(1.6 miles)
Terminal Maritime Puerta Maya(2 miles)
Nous B Plongeons Cozumel(2.2 miles)
Centre Commercial Royal Village(2.3 miles)
Planétarium Cha'an Ka'an de Cozumel(2.4 miles)
Monde Marin de Cozumel(2.5 miles)
Récif de Villa Blanca(2.9 miles)
Plage Caletita(3 miles)
Playa Paradiso(4 miles)
Club de plage de Mr. Sancho(4.7 miles)
Plage et parc aquatique de Playa Mia(4.7 miles)
Aéroport principal le plus pratique pour rejoindre The Explorean Cozumel - All Inclusive : Aéroport international Cozumel (CZM)(7.3 miles)
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Centre d'affaires
Organisation d'excursions
Emplacement
Carretera a Chankanaab km 7.5 Zona Hotelera Sur, Mexique
Parc national d'Arrecife de Cozumel (0.1 miles)
Plage Uvas (0.4 miles)
Parc national Chankanaab (1 miles)
Chankanaab Beach Adventure Park (1 miles)
Plage de Corona (1.6 miles)
Terminal Maritime Puerta Maya (2 miles)
Options de chambre
9
Chambre, 1 très grand lit, non-fumeurs (Casita)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
398 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
9
Chambre Standard, 2 lits doubles, non-fumeurs (Casita)
Détails de la chambre
2 Lits Doubles
Couchages 3
398 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
10
Chambre, 2 lits doubles, non-fumeurs (Casita Stand Alone)
Détails de la chambre
2 Lits Doubles
Couchages 3
398 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
9
Chambre, 1 très grand lit, non-fumeurs (Casita Stand Alone)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
391 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
Avis des voyageurs sur The Explorean Cozumel All Inclusive
7.8
Bien
Basé sur 716 avis vérifiés
Qui séjourne ici ?
Couples
72%
Familles
27%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
L'Explorean Cozumel All Inclusive est salué pour son personnel accueillant, son cadre paisible dans la jungle et les excursions quotidiennes incluses, tandis que l'accès au Fiesta Americana voisin offre aux clients plus d'options en matière de restauration et d'activités, pour ceux qui recherchent à la fois détente et animations.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
L'Explorean Cozumel All Inclusive est salué pour son personnel accueillant, son cadre paisible dans la jungle et les excursions quotidiennes incluses, tandis que l'accès au Fiesta Americana voisin offre aux clients plus d'options en matière de restauration et d'activités, pour ceux qui recherchent à la fois détente et animations.
De nombreux clients ont apprécié la possibilité de faire de la plongée avec tuba directement depuis le ponton et l'ambiance intime et discrète. Les inconvénients récurrents incluent des piscines nécessitant des réparations avec des carreaux manquants, une plage fermée ou à accès limité, un service parfois lent ou des sollicitations insistantes pour des adhésions, ainsi que des signalements de pièces sentant le moisi, de problèmes de climatisation ou d'eau chaude, et de fermetures ou d'une variété limitée des restaurants. Attendez-vous à un séjour paisible et axé sur la nature avec des activités intégrées, plutôt qu'à une expérience classique de station balnéaire avec une plage de sable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients peuvent utiliser les installations du Fiesta Americana et profiter d'excursions quotidiennes incluses ainsi que de bonnes possibilités de plongée avec tuba depuis le ponton. Les points négatifs courants sont une piscine nécessitant des réparations avec des carreaux manquants et un club de plage souvent fermé ou à accès limité.
Avis de voyageur à ce sujet
10
Haley
24 août 2025
·
A séjourné 4 nuits
Loved the included excursions and the overall beauty and vibe of both the Explorean and Fiesta Americana. Unfortunately,the two best restaurants with views are closed right now- and no one told us. It was a big disappointment because many of the restaurant options are without AC and the ambiance was severely lacking.
Loved the included excursions and the overall beauty and vibe of both the Explorean and Fiesta Americana. Unfortunately,the two best restaurants with views are closed right now- and no one told us. It was a big disappointment because many of the restaurant options are without AC and the ambiance was severely lacking.
6
Astrid Liliana
1 mai 2025
·
A séjourné 4 nuits
El lugar está hermoso, dentro de la jungla, y con acceso desde el hotel del lado, el Fiesta Americana, es tranquilo, pocas habitaciones, y todos los días te llevan jugo, café y unos panecitos de plátano muy ricos, incluyen tours gratuitos diarios, sin embargo, no tienen playa. El Fiesta Americana tiene club de playa, pero no hay acceso al mar, únicamente camastros, por lo que no hay como ingresar al mar, únicamente a través de algunos tours (no todos lo permiten). El hotel cuenta con una sola alberca, la cual no tiene regulada la temperatura así que muchas veces es muy fría, tanto que impide que uno ingrese a la misma. Si vas buscando el descanso, definitivamente esta no es una opción.
El lugar está hermoso, dentro de la jungla, y con acceso desde el hotel del lado, el Fiesta Americana, es tranquilo, pocas habitaciones, y todos los días te llevan jugo, café y unos panecitos de plátano muy ricos, incluyen tours gratuitos diarios, sin embargo, no tienen playa. El Fiesta Americana tiene club de playa, pero no hay acceso al mar, únicamente camastros, por lo que no hay como ingresar al mar, únicamente a través de algunos tours (no todos lo permiten). El hotel cuenta con una sola alberca, la cual no tiene regulada la temperatura así que muchas veces es muy fría, tanto que impide que uno ingrese a la misma. Si vas buscando el descanso, definitivamente esta no es una opción.
10
Diane
27 avr. 2024
·
A séjourné 7 nuits
The VIP access had 2 rooms, 2 baths and very spacious. The bed was very comfortable. The view was excellent! Well worth the upgrade. The pools (all pools) should be fixed, tiles falling off, and large sections with holes making the facility appear run down.
The VIP access had 2 rooms, 2 baths and very spacious. The bed was very comfortable. The view was excellent! Well worth the upgrade. The pools (all pools) should be fixed, tiles falling off, and large sections with holes making the facility appear run down.
10
Pamela S
17 oct. 2025
·
A séjourné 7 nuits
Great time at this resort always. Many food options as we could use restaurants at Fiesta Americana as well! Pools recently updated were great! What is the best there are wonderful staff especially Arturo supervising that everyone is cared for and Jose at fish restaurant is always working hard to get everyone what we want! Chef Carlos and Nick did a great job for very special meals at Italian restaurant!!
Great time at this resort always. Many food options as we could use restaurants at Fiesta Americana as well! Pools recently updated were great! What is the best there are wonderful staff especially Arturo supervising that everyone is cared for and Jose at fish restaurant is always working hard to get everyone what we want! Chef Carlos and Nick did a great job for very special meals at Italian restaurant!!
8
David
11 mai 2024
·
A séjourné 7 nuits
The pools are missing a lot of tiles and could really use an update. The rest of the facility was great.
The pools are missing a lot of tiles and could really use an update. The rest of the facility was great.
10
Dennis
7 nov. 2023
·
A séjourné 7 nuits
Beach club is closed at Fiesta Americana, and pool needs repair at Explorean. However, what made it excellent are the people that works at Explorean. They are amazing, kind, super attentive, and gracious! The included activities were an added bonus! We would gladly stay again!
Beach club is closed at Fiesta Americana, and pool needs repair at Explorean. However, what made it excellent are the people that works at Explorean. They are amazing, kind, super attentive, and gracious! The included activities were an added bonus! We would gladly stay again!
10
Amy
24 oct. 2025
·
A séjourné 5 nuits
Staying here was the best of both worlds… a super calm & relaxing jungle oasis to return to… but being able to go over to F.A for entertainment/kids club & the ocean vibe was awesome! Food was great, service was fabulous. The all inclusive excursions were so fun, especially the snorkelling boat trip! We loved our 8 nights here… we didn’t want to leave!
Staying here was the best of both worlds… a super calm & relaxing jungle oasis to return to… but being able to go over to F.A for entertainment/kids club & the ocean vibe was awesome! Food was great, service was fabulous. The all inclusive excursions were so fun, especially the snorkelling boat trip! We loved our 8 nights here… we didn’t want to leave!
10
Jasmeen
2 mars 2025
·
A séjourné 5 nuits
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
10
Gregory Scott
26 avr. 2025
·
A séjourné 5 nuits
The Explorean had a pool and dining area to itself as well as access to all the restaurants and pool at the Fiesta Americana Hotel in front on the Explorean. The cabana style quad rooms were very nice and secluded in a jungle environment.
The Explorean had a pool and dining area to itself as well as access to all the restaurants and pool at the Fiesta Americana Hotel in front on the Explorean. The cabana style quad rooms were very nice and secluded in a jungle environment.
10
Jason
1 févr. 2023
·
A séjourné 6 nuits
This property is great! The wife and I absolutely love the snorkeling literally right in front of the hotel. The food is good the pool are not the best and the bar closes at 10:45 so if you are looking for a party not the place. Besides the beautiful water and snorkeling the service here is absolutely amazing. They take great pride in their jobs. Now for the slight negative. The beach club is closed. So you can’t get service down by the best feature they have. Hopefully they get it figured out soon. Also it needs a little TLC. Pools are in disarray and could use a coat of paint. Not a deal breaker but looked better when we went in 2019. We love this place and highly suggest it if you love a fun small quiet after 11 resort. If you want a party go to Cancun. P.S bring your own snorkel they do not provide after covid. Don’t miss out on the best part of this place.
This property is great! The wife and I absolutely love the snorkeling literally right in front of the hotel. The food is good the pool are not the best and the bar closes at 10:45 so if you are looking for a party not the place. Besides the beautiful water and snorkeling the service here is absolutely amazing. They take great pride in their jobs. Now for the slight negative. The beach club is closed. So you can’t get service down by the best feature they have. Hopefully they get it figured out soon. Also it needs a little TLC. Pools are in disarray and could use a coat of paint. Not a deal breaker but looked better when we went in 2019. We love this place and highly suggest it if you love a fun small quiet after 11 resort. If you want a party go to Cancun. P.S bring your own snorkel they do not provide after covid. Don’t miss out on the best part of this place.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces extérieurs sont généralement propres avec un service de ménage attentionné. Certains clients ont signalé des odeurs de moisi ou de moisissure, des lacunes occasionnelles en matière de propreté et une usure visible des installations dans les espaces communs.
Avis de voyageur à ce sujet
10
Stephanie
29 juil. 2025
·
A séjourné 5 nuits
Explorean was a true get away to a relaxing vacation. The hospitality from staff was exceptional. Housekeeping had the room clean daily, with towels. The hotel included free excursions which was a plus! Thank you Explorean Cozumel
Explorean was a true get away to a relaxing vacation. The hospitality from staff was exceptional. Housekeeping had the room clean daily, with towels. The hotel included free excursions which was a plus! Thank you Explorean Cozumel
8
Esther
17 févr. 2023
·
A séjourné 7 nuits
The rooms were all very moldy and mildewy. Took two heavy washes once I got home to get the scent out. It would be a challenging situation for someone with respiratory issues, bc all rooms have mold. They don’t have a dehumidifier system in this hotel and it’s in the middle of a jungle, hence the mold. Lovely staff, fun activities. Just need to get the mold situation handled. For that reason I would not return, but choose a different hotel.
The rooms were all very moldy and mildewy. Took two heavy washes once I got home to get the scent out. It would be a challenging situation for someone with respiratory issues, bc all rooms have mold. They don’t have a dehumidifier system in this hotel and it’s in the middle of a jungle, hence the mold. Lovely staff, fun activities. Just need to get the mold situation handled. For that reason I would not return, but choose a different hotel.
6
Carlos Israel
8 janv. 2024
·
A séjourné 3 nuits
Tranquila y limpia, faltan mas variedades en los alimentos y bebidas, cucarachas en las habitaciones.
Tranquila y limpia, faltan mas variedades en los alimentos y bebidas, cucarachas en las habitaciones.
10
Taylor Dawn
10 juin 2025
·
A séjourné 4 nuits
The Explorean Cozumel was an amazing experience. The room was clean and modern. The food was delicious. And the activities were fun, but the icing on the cake was the superior staff. I would rate this property 10/10.
The Explorean Cozumel was an amazing experience. The room was clean and modern. The food was delicious. And the activities were fun, but the icing on the cake was the superior staff. I would rate this property 10/10.
8
Tyler
7 mai 2025
·
A séjourné 5 nuits
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
4
Treesha Renee
23 juin 2023
·
A séjourné 4 nuits
The grounds were pretty and very green. I like that the hotel was small and everything was close. The rooms were very basic and pretty rustic. Our room was very hot and humid. After the first night, they did move us to a new room which was even hotter! The temperature stayed around 78-80 and was miserable for sleeping. I asked the front desk multiple times about it and they gave different reasons each time but the issue was never revolved. Someone did come to “look”, but again, it never cooled off. The family we traveled with also had a hot room and I talked to another couple with the same issue so I know we weren’t the only ones. The food at the restaurant was good but the service was extremely slow so we ate mostly at Fiesta Americana. We made reservations for the restaurants upon check in, but the agent did not make our reservation for the last night. She also didn’t mention their envelope system for tipping, so we tipped along the way and they prefer a tip at the end so they can split among the staff. Some of the staff was friendly, but most of them just seemed bothered to be asked for drinks or about the air. The service at Fiesta Americana was better. The pool is getting old and needs some repair. The guides for the excursions are fun and helpful and the excursions are the only reasons I would go to this hotel.
The grounds were pretty and very green. I like that the hotel was small and everything was close. The rooms were very basic and pretty rustic. Our room was very hot and humid. After the first night, they did move us to a new room which was even hotter! The temperature stayed around 78-80 and was miserable for sleeping. I asked the front desk multiple times about it and they gave different reasons each time but the issue was never revolved. Someone did come to “look”, but again, it never cooled off. The family we traveled with also had a hot room and I talked to another couple with the same issue so I know we weren’t the only ones. The food at the restaurant was good but the service was extremely slow so we ate mostly at Fiesta Americana. We made reservations for the restaurants upon check in, but the agent did not make our reservation for the last night. She also didn’t mention their envelope system for tipping, so we tipped along the way and they prefer a tip at the end so they can split among the staff. Some of the staff was friendly, but most of them just seemed bothered to be asked for drinks or about the air. The service at Fiesta Americana was better. The pool is getting old and needs some repair. The guides for the excursions are fun and helpful and the excursions are the only reasons I would go to this hotel.
8
Norman
13 avr. 2025
·
A séjourné 6 nuits
The property needs a good clean and refurbishment. But because of the weather and being in the jungle I understand that maintainence is a continuous struggle. Staff is very good. The check in people are pushy to have you check out the RCI opportunities which comes with a lot of resorts. Food is fair to very good. The restaurant of the explorean is nice and serves great food. The breakfast basket delivered to each room every morning is a nice touch but only has enough coffee for two cups. Would go again because it is pretty good for the money.
The property needs a good clean and refurbishment. But because of the weather and being in the jungle I understand that maintainence is a continuous struggle. Staff is very good. The check in people are pushy to have you check out the RCI opportunities which comes with a lot of resorts. Food is fair to very good. The restaurant of the explorean is nice and serves great food. The breakfast basket delivered to each room every morning is a nice touch but only has enough coffee for two cups. Would go again because it is pretty good for the money.
8
Fernanda
23 sept. 2025
·
A séjourné 4 nuits
El personal es sumamente amable. La habitación estaba muy limpia. El servicio de spa muy bueno. Te llevan café y jugo a la habitación yo solicité que no lo llevaran porque no lo iba a consumir y no quería que se desperdiciara y de todas formas lo siguieron llevando.
El personal es sumamente amable. La habitación estaba muy limpia. El servicio de spa muy bueno. Te llevan café y jugo a la habitación yo solicité que no lo llevaran porque no lo iba a consumir y no quería que se desperdiciara y de todas formas lo siguieron llevando.
4
Rodolfo
25 juin 2025
·
A séjourné 6 nuits
Te sacan del hotel con el gancho de “tours” pero la realidad es que te llevan a clubs de playas a venderte caro cosas que vienen incluidos en el hotel, el personal de no está capacitado y es desorganizado. No tienen instinto de servicio. De las 2 habitaciones una estuvo siempre sucia y mal limpiada.
Te sacan del hotel con el gancho de “tours” pero la realidad es que te llevan a clubs de playas a venderte caro cosas que vienen incluidos en el hotel, el personal de no está capacitado y es desorganizado. No tienen instinto de servicio. De las 2 habitaciones una estuvo siempre sucia y mal limpiada.
10
Morgan Lacey
18 juin 2025
·
A séjourné 6 nuits
Private, clean, and beautiful. The perfect Mexico getaway. The size of the resort makes it a more intimate experience allowing you to make bonds with both the staff and the other travelers. Iguanas can be seen meandering through the grounds. The location is a quick walk to the ocean. And scattered throughout the resort is a variety of restaurants. The staff is more than happy to accommodate your needs and are incredibly kind.
Private, clean, and beautiful. The perfect Mexico getaway. The size of the resort makes it a more intimate experience allowing you to make bonds with both the staff and the other travelers. Iguanas can be seen meandering through the grounds. The location is a quick walk to the ocean. And scattered throughout the resort is a variety of restaurants. The staff is more than happy to accommodate your needs and are incredibly kind.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont calmes et confortables avec vue sur la jungle ; beaucoup notent des agencements spacieux et l'absence de télévision par conception, avec une connexion Wi-Fi signalée comme stable. Une minorité a mentionné l'humidité, les odeurs de moisi ou des problèmes de climatisation/eau chaude.
Avis de voyageur à ce sujet
8
Eileen
25 janv. 2023
·
A séjourné 4 nuits
The rooms were absolutely beautiful, loved being in the jungle. The only downer was there is no sand beach, they are working on an area that looks like it will be beautiful on the beach with chairs, there is already a pool, and lounging areas.
The rooms were absolutely beautiful, loved being in the jungle. The only downer was there is no sand beach, they are working on an area that looks like it will be beautiful on the beach with chairs, there is already a pool, and lounging areas.
10
Traci
1 mars 2025
·
A séjourné 7 nuits
If in a king room. Really not a lot of seating when you have luggage. It would be nice to have stools over looking ledge, back of bed. Or maybe just a luggage rack in the room.
If in a king room. Really not a lot of seating when you have luggage. It would be nice to have stools over looking ledge, back of bed. Or maybe just a luggage rack in the room.
8
John
17 nov. 2024
·
A séjourné 7 nuits
Jungle view roomsfor privacy
Jungle view roomsfor privacy
10
George
7 juil. 2025
·
A séjourné 3 nuits
The rooms have no tv! Great to disconnect from the world! Comfortable rooms! Great WiFi! Food was not the best but the daily activities that are included every day makes this place the very best in the island to vacation!
The rooms have no tv! Great to disconnect from the world! Comfortable rooms! Great WiFi! Food was not the best but the daily activities that are included every day makes this place the very best in the island to vacation!
6
Barbara
14 déc. 2024
·
A séjourné 7 nuits
Beautiful spot! Just need to improve the food quality and hot water
Beautiful spot! Just need to improve the food quality and hot water
10
Philip
26 juil. 2025
·
A séjourné 7 nuits
We had an amazing stay at The Explorean Cozumel! The staff went above and beyond to make us feel welcome from the moment we arrived. The resort is beautifully set in the jungle, offering a peaceful, natural vibe while still giving access to all the amenities at the adjacent Fiesta Americana. Our room was quiet, clean, and comfortable, with thoughtful touches throughout. We loved the daily excursions and activities included with our stay—such a unique and fun way to explore the island! The food was fresh and delicious, especially the local Mexican dishes, and the service was always friendly and attentive. If you're looking for a relaxing, all-inclusive stay with a touch of adventure, we highly recommend The Explorean. We left feeling refreshed, inspired, and already dreaming of our next visit!
We had an amazing stay at The Explorean Cozumel! The staff went above and beyond to make us feel welcome from the moment we arrived. The resort is beautifully set in the jungle, offering a peaceful, natural vibe while still giving access to all the amenities at the adjacent Fiesta Americana. Our room was quiet, clean, and comfortable, with thoughtful touches throughout. We loved the daily excursions and activities included with our stay—such a unique and fun way to explore the island! The food was fresh and delicious, especially the local Mexican dishes, and the service was always friendly and attentive. If you're looking for a relaxing, all-inclusive stay with a touch of adventure, we highly recommend The Explorean. We left feeling refreshed, inspired, and already dreaming of our next visit!
10
Evan
3 févr. 2025
·
A séjourné 3 nuits
Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.
Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.
10
Jasmeen
2 mars 2025
·
A séjourné 5 nuits
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
8
Tyler
7 mai 2025
·
A séjourné 5 nuits
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
10
Alvaro
20 janv. 2022
·
A séjourné 2 nuits
Our stay was amazing. The bungalow room in the jungle had fantastic views of trees and vines and all kinds of jungle vegetation-so many colors of green. The room was large, spacious, and luxurious. The food at the hotel restaurants was delicious and abundant. The staff went over and above all the time with their care and attention. Poolside service is nonstop, and the wide spread buffets are available all day long, as well as a coffee bar and snack bar and regular bar. It was truly a wonderful stay and the kids had a blast, too. We went on the snorkeling excursion to El Cielo (it included several stops for different kinds of sea-life to be observed) which was one of the highlights of our trip-free for all guests! I can’t recommend this place highly enough.
Our stay was amazing. The bungalow room in the jungle had fantastic views of trees and vines and all kinds of jungle vegetation-so many colors of green. The room was large, spacious, and luxurious. The food at the hotel restaurants was delicious and abundant. The staff went over and above all the time with their care and attention. Poolside service is nonstop, and the wide spread buffets are available all day long, as well as a coffee bar and snack bar and regular bar. It was truly a wonderful stay and the kids had a blast, too. We went on the snorkeling excursion to El Cielo (it included several stops for different kinds of sea-life to be observed) which was one of the highlights of our trip-free for all guests! I can’t recommend this place highly enough.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement décrit comme aimable et serviable, le personnel et les guides d'excursion étant souvent salués. Cependant, certains ont connu un service lent au restaurant et des sollicitations persistantes pour des ventes de parts de temps ou d'adhésions.
Avis de voyageur à ce sujet
6
Yuanyuan
9 juil. 2023
·
A séjourné 3 nuits
Service is not attentive and very slow, I understand I’m on vacation so it doesn’t have to be in a hurry, but they are definitely short of staff and sometimes you see just one waiter trying to take care too many tables. The food is okay, nothing fancy.
Service is not attentive and very slow, I understand I’m on vacation so it doesn’t have to be in a hurry, but they are definitely short of staff and sometimes you see just one waiter trying to take care too many tables. The food is okay, nothing fancy.
10
Darryl
4 juin 2025
·
A séjourné 4 nuits
We loved our peaceful and relaxing stay at the Explorean. The property is quiet and serene—perfect for unwinding. If you're ever in the mood for more activity, the lively atmosphere at Fiesta Americana is just next door. Be aware that they will try to pitch a timeshare presentation. You may have to firmly decline multiple times before they take no for an answer. A special shoutout to Jared, our favorite server and bartender. He went above and beyond to take care of us and genuinely cared about making our stay enjoyable. The food and drinks were decent, and the location is great—you’re not far from popular beach clubs. Plus, the property has its own pier, making it super convenient if you're planning any boat excursions.
We loved our peaceful and relaxing stay at the Explorean. The property is quiet and serene—perfect for unwinding. If you're ever in the mood for more activity, the lively atmosphere at Fiesta Americana is just next door. Be aware that they will try to pitch a timeshare presentation. You may have to firmly decline multiple times before they take no for an answer. A special shoutout to Jared, our favorite server and bartender. He went above and beyond to take care of us and genuinely cared about making our stay enjoyable. The food and drinks were decent, and the location is great—you’re not far from popular beach clubs. Plus, the property has its own pier, making it super convenient if you're planning any boat excursions.
10
Philip
26 juil. 2025
·
A séjourné 7 nuits
We had an amazing stay at The Explorean Cozumel! The staff went above and beyond to make us feel welcome from the moment we arrived. The resort is beautifully set in the jungle, offering a peaceful, natural vibe while still giving access to all the amenities at the adjacent Fiesta Americana. Our room was quiet, clean, and comfortable, with thoughtful touches throughout. We loved the daily excursions and activities included with our stay—such a unique and fun way to explore the island! The food was fresh and delicious, especially the local Mexican dishes, and the service was always friendly and attentive. If you're looking for a relaxing, all-inclusive stay with a touch of adventure, we highly recommend The Explorean. We left feeling refreshed, inspired, and already dreaming of our next visit!
We had an amazing stay at The Explorean Cozumel! The staff went above and beyond to make us feel welcome from the moment we arrived. The resort is beautifully set in the jungle, offering a peaceful, natural vibe while still giving access to all the amenities at the adjacent Fiesta Americana. Our room was quiet, clean, and comfortable, with thoughtful touches throughout. We loved the daily excursions and activities included with our stay—such a unique and fun way to explore the island! The food was fresh and delicious, especially the local Mexican dishes, and the service was always friendly and attentive. If you're looking for a relaxing, all-inclusive stay with a touch of adventure, we highly recommend The Explorean. We left feeling refreshed, inspired, and already dreaming of our next visit!
8
Lawrence
18 juin 2025
·
A séjourné 6 nuits
We’ve stayed at the Explorean twice now and it’s really the only place we want to stay. The only downside is that they try to get you into an hour and a half presentation for a membership. That is the only reason I didn’t give it 5 stars overall. The staff here are simply the best, very, very friendly and accommodating. The staff actually make this the best.
We’ve stayed at the Explorean twice now and it’s really the only place we want to stay. The only downside is that they try to get you into an hour and a half presentation for a membership. That is the only reason I didn’t give it 5 stars overall. The staff here are simply the best, very, very friendly and accommodating. The staff actually make this the best.
8
Fernanda
18 sept. 2025
·
A séjourné 1 nuit
El servicio en los restaurantes es sumamente lento
El servicio en los restaurantes es sumamente lento
10
Silvia
22 janv. 2025
·
A séjourné 5 nuits
The hotel feels like it’s built inside of a rainforest area, peaceful and isolated, but we had access to the amenities of the Fiesta America, a traditional all inclusive hotel. This also included excursions every day. The guides were great, including Armando. Miguel, our server every day at the pool, was very attentive and friendly. Christian, in reception, was very responsive and helpful when our flight home was cancelled. The servers and hostesses were all friendly and attentive at all the restaurants. We had a very nice trip with our teenage kids and would love to come back.
The hotel feels like it’s built inside of a rainforest area, peaceful and isolated, but we had access to the amenities of the Fiesta America, a traditional all inclusive hotel. This also included excursions every day. The guides were great, including Armando. Miguel, our server every day at the pool, was very attentive and friendly. Christian, in reception, was very responsive and helpful when our flight home was cancelled. The servers and hostesses were all friendly and attentive at all the restaurants. We had a very nice trip with our teenage kids and would love to come back.
10
Nicole
2 mai 2025
·
A séjourné 6 nuits
The staff was the nicest of any resort we have stayed at.
The staff was the nicest of any resort we have stayed at.
8
Tyler
7 mai 2025
·
A séjourné 5 nuits
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
8
Norman
13 avr. 2025
·
A séjourné 6 nuits
The property needs a good clean and refurbishment. But because of the weather and being in the jungle I understand that maintainence is a continuous struggle. Staff is very good. The check in people are pushy to have you check out the RCI opportunities which comes with a lot of resorts. Food is fair to very good. The restaurant of the explorean is nice and serves great food. The breakfast basket delivered to each room every morning is a nice touch but only has enough coffee for two cups. Would go again because it is pretty good for the money.
The property needs a good clean and refurbishment. But because of the weather and being in the jungle I understand that maintainence is a continuous struggle. Staff is very good. The check in people are pushy to have you check out the RCI opportunities which comes with a lot of resorts. Food is fair to very good. The restaurant of the explorean is nice and serves great food. The breakfast basket delivered to each room every morning is a nice touch but only has enough coffee for two cups. Would go again because it is pretty good for the money.
8
Julie
3 avr. 2025
·
A séjourné 6 nuits
Amazing resort!! Everyone was so polite, so accommodating! Shout out to Nestor, Armando!!! They were such amazing tour guides and did an amazing job to make us feel safe!! The only downside was selling “discount” membership, if this wasn’t so pushy this resort would’ve earned 5 stars from me!
Amazing resort!! Everyone was so polite, so accommodating! Shout out to Nestor, Armando!!! They were such amazing tour guides and did an amazing job to make us feel safe!! The only downside was selling “discount” membership, if this wasn’t so pushy this resort would’ve earned 5 stars from me!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre paisible dans la jungle au sud de la ville avec un accès facile à l'océan et une excellente possibilité de faire de la plongée avec tuba ; des bateaux peuvent venir chercher les clients au ponton. Il n'y a pas de large plage de sable sur place.
Avis de voyageur à ce sujet
10
Edward
1 juin 2024
·
A séjourné 3 nuits
Great place to stay. Not far from downtown. Recommend taking snorkel gear. Water is beautiful and filled with lots of fish. You also dont have to pay for excursions. They come included if you stay at the explorean which is right behind main hotel. Everyday they do different excursions. Our guides were awesome as-well. Shouts out to Vega and Jassiel. Made us feel comfortable and safe.
Great place to stay. Not far from downtown. Recommend taking snorkel gear. Water is beautiful and filled with lots of fish. You also dont have to pay for excursions. They come included if you stay at the explorean which is right behind main hotel. Everyday they do different excursions. Our guides were awesome as-well. Shouts out to Vega and Jassiel. Made us feel comfortable and safe.
10
Darryl
4 juin 2025
·
A séjourné 4 nuits
We loved our peaceful and relaxing stay at the Explorean. The property is quiet and serene—perfect for unwinding. If you're ever in the mood for more activity, the lively atmosphere at Fiesta Americana is just next door. Be aware that they will try to pitch a timeshare presentation. You may have to firmly decline multiple times before they take no for an answer. A special shoutout to Jared, our favorite server and bartender. He went above and beyond to take care of us and genuinely cared about making our stay enjoyable. The food and drinks were decent, and the location is great—you’re not far from popular beach clubs. Plus, the property has its own pier, making it super convenient if you're planning any boat excursions.
We loved our peaceful and relaxing stay at the Explorean. The property is quiet and serene—perfect for unwinding. If you're ever in the mood for more activity, the lively atmosphere at Fiesta Americana is just next door. Be aware that they will try to pitch a timeshare presentation. You may have to firmly decline multiple times before they take no for an answer. A special shoutout to Jared, our favorite server and bartender. He went above and beyond to take care of us and genuinely cared about making our stay enjoyable. The food and drinks were decent, and the location is great—you’re not far from popular beach clubs. Plus, the property has its own pier, making it super convenient if you're planning any boat excursions.
10
Evan
3 févr. 2025
·
A séjourné 3 nuits
Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.
Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.
10
Julie Marston
24 juin 2025
·
A séjourné 6 nuits
This is a beautifully designed hotel that is surrounded by lush greenery. There’s a pool in a beautiful setting with lots of options for lounging if you don’t want to be in full sun. I loved that you also have the option to use the facilities at the Fiesta American if you want full sun and a DJ! The combination of the 2 facilities was great because you just have more options. But I always really liked the difference from being at the Fiesta American, beach and pool and then going back to the Explorean where it was more cool and quiet. Perfect for families with small children! Lots of indoor/outdoor restaurants with high ceilings and fresh healthy food. And other little things like a coffee, ice cream and pastry bar from 10 - 10 for caffeine and sugar addicts. Staff was super nice and helpful and there was a different option each day for a field trip. The boat trip to go snorkeling got me back in the groove with snorkeling again after 25 years, and then I discovered that the snorkeling right off the beach at the hotel was just as great! (There are decks with ladders to easily get into the water as this is not a wide sandy beach.)
This is a beautifully designed hotel that is surrounded by lush greenery. There’s a pool in a beautiful setting with lots of options for lounging if you don’t want to be in full sun. I loved that you also have the option to use the facilities at the Fiesta American if you want full sun and a DJ! The combination of the 2 facilities was great because you just have more options. But I always really liked the difference from being at the Fiesta American, beach and pool and then going back to the Explorean where it was more cool and quiet. Perfect for families with small children! Lots of indoor/outdoor restaurants with high ceilings and fresh healthy food. And other little things like a coffee, ice cream and pastry bar from 10 - 10 for caffeine and sugar addicts. Staff was super nice and helpful and there was a different option each day for a field trip. The boat trip to go snorkeling got me back in the groove with snorkeling again after 25 years, and then I discovered that the snorkeling right off the beach at the hotel was just as great! (There are decks with ladders to easily get into the water as this is not a wide sandy beach.)
10
Silvia
22 janv. 2025
·
A séjourné 5 nuits
The hotel feels like it’s built inside of a rainforest area, peaceful and isolated, but we had access to the amenities of the Fiesta America, a traditional all inclusive hotel. This also included excursions every day. The guides were great, including Armando. Miguel, our server every day at the pool, was very attentive and friendly. Christian, in reception, was very responsive and helpful when our flight home was cancelled. The servers and hostesses were all friendly and attentive at all the restaurants. We had a very nice trip with our teenage kids and would love to come back.
The hotel feels like it’s built inside of a rainforest area, peaceful and isolated, but we had access to the amenities of the Fiesta America, a traditional all inclusive hotel. This also included excursions every day. The guides were great, including Armando. Miguel, our server every day at the pool, was very attentive and friendly. Christian, in reception, was very responsive and helpful when our flight home was cancelled. The servers and hostesses were all friendly and attentive at all the restaurants. We had a very nice trip with our teenage kids and would love to come back.
10
Jasmeen
2 mars 2025
·
A séjourné 5 nuits
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
8
Patrick
4 mai 2023
·
A séjourné 5 nuits
Our favorite part of this property were the free excursions that were provided each day. If you don't like the big resort atmosphere, this place is great. It's quiet and calm but their sister resort is a short walk away and you can enjoy the amenities of a larger resort there.
Our favorite part of this property were the free excursions that were provided each day. If you don't like the big resort atmosphere, this place is great. It's quiet and calm but their sister resort is a short walk away and you can enjoy the amenities of a larger resort there.
8
H Timothy
20 juin 2025
·
A séjourné 5 nuits
Explorean Cozumel has been our hotel for the last several years. Several kilometers south of town, it is much closer to dive sites than many other hotels. Good choice of restaurants. Welcoming and helpful staff. And they have done a lot of important maintenance work since the last time we came in 2023, when the place was hurting badly from weathering Covid.
Explorean Cozumel has been our hotel for the last several years. Several kilometers south of town, it is much closer to dive sites than many other hotels. Good choice of restaurants. Welcoming and helpful staff. And they have done a lot of important maintenance work since the last time we came in 2023, when the place was hurting badly from weathering Covid.
10
maria juliana lotero
10 juin 2025
·
A séjourné 1 nuit
Great location
Great location
10
Christopher
30 janv. 2025
·
A séjourné 5 nuits
Our favorite Cozumel resort. The staff is helpful and friendly. Gabriel at Lo Kaan Restaurant never fails to make you feel special and you never do without something you need. The rooms are beautiful and clean. The jungle balconies are heaven every morning with the beautiful and friendly birds. Being able to use the entire Fiesta Americana property and still having an oasis with few people and a bar and pool almost to yourselves is wonderful. Eduardo is the first person who has greeted us both times when we first arrived and he makes you feel right at home. If you want to go anywhere the doorman at the FA are the best and never had more helpful person with taxi and finding a place. The location is great. Snorkling right out front and a pier in front of you have a boat excursion it picks you up right at resort. Can’t wait to go back!
Our favorite Cozumel resort. The staff is helpful and friendly. Gabriel at Lo Kaan Restaurant never fails to make you feel special and you never do without something you need. The rooms are beautiful and clean. The jungle balconies are heaven every morning with the beautiful and friendly birds. Being able to use the entire Fiesta Americana property and still having an oasis with few people and a bar and pool almost to yourselves is wonderful. Eduardo is the first person who has greeted us both times when we first arrived and he makes you feel right at home. If you want to go anywhere the doorman at the FA are the best and never had more helpful person with taxi and finding a place. The location is great. Snorkling right out front and a pier in front of you have a boat excursion it picks you up right at resort. Can’t wait to go back!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture est généralement bonne, surtout avec les options supplémentaires du Fiesta Americana, bien que l'Explorean lui-même ne dispose que d'un seul restaurant. Certains clients ont été confrontés à des fermetures de restaurants, à une variété limitée ou à des problèmes de réservation, ainsi qu'à une qualité des boissons inégale ou à des heures d'ouverture du bar tardives/anticipées.
Avis de voyageur à ce sujet
10
Haley
24 août 2025
·
A séjourné 4 nuits
Loved the included excursions and the overall beauty and vibe of both the Explorean and Fiesta Americana. Unfortunately,the two best restaurants with views are closed right now- and no one told us. It was a big disappointment because many of the restaurant options are without AC and the ambiance was severely lacking.
Loved the included excursions and the overall beauty and vibe of both the Explorean and Fiesta Americana. Unfortunately,the two best restaurants with views are closed right now- and no one told us. It was a big disappointment because many of the restaurant options are without AC and the ambiance was severely lacking.
10
Ana Lya Nunez
1 avr. 2025
·
A séjourné 5 nuits
Beautiful hotel! The service is impeccable, and the food is delicious. We had different tour activities daily, and the guides were excellent!
Beautiful hotel! The service is impeccable, and the food is delicious. We had different tour activities daily, and the guides were excellent!
8
Christopher
18 juil. 2025
·
A séjourné 7 nuits
We chose this resort for the excursions and they did not disappoint. We travelled as a family of 4 with 16 and 18 year olds. The excursions were great for all of us. The boat snorkel tour was our favourite one, followed by the buggy tour but we enjoyed them all. They always brought a cooler full of drinks and a stack of towels. The food at the resort is good, nothing special. It’s a much smaller resort than those in the Riviera Maya and I’d say the food was a small step down. We all got a little sick near the end of the week. They had some really good empanadas at the coffee bar and I think we ate them just before they pulled them. The excursion definitely made it worth staying at the Explorean and if we had a redo on our vacation week, we’d book it again! We didn’t take in much of the nightly entertainment but we did the casino night which was really fun. Marshall was a fun dealer and made it a great night. The pools were nice but we didn’t spend much time in them. Most of our time was split between excursions and the ocean. Bring your snorkel gear! With the current in Cozumel flippers are nice. We left ours at home and I wish I packed them. My husband and I went to the spa for a massage which was wonderful. All the staff were great. We were asked 1x if we would be interested in checking out the time share. We said no and it wasn’t a big deal. To sum it up, we loved our week here!
We chose this resort for the excursions and they did not disappoint. We travelled as a family of 4 with 16 and 18 year olds. The excursions were great for all of us. The boat snorkel tour was our favourite one, followed by the buggy tour but we enjoyed them all. They always brought a cooler full of drinks and a stack of towels. The food at the resort is good, nothing special. It’s a much smaller resort than those in the Riviera Maya and I’d say the food was a small step down. We all got a little sick near the end of the week. They had some really good empanadas at the coffee bar and I think we ate them just before they pulled them. The excursion definitely made it worth staying at the Explorean and if we had a redo on our vacation week, we’d book it again! We didn’t take in much of the nightly entertainment but we did the casino night which was really fun. Marshall was a fun dealer and made it a great night. The pools were nice but we didn’t spend much time in them. Most of our time was split between excursions and the ocean. Bring your snorkel gear! With the current in Cozumel flippers are nice. We left ours at home and I wish I packed them. My husband and I went to the spa for a massage which was wonderful. All the staff were great. We were asked 1x if we would be interested in checking out the time share. We said no and it wasn’t a big deal. To sum it up, we loved our week here!
10
Serge
25 févr. 2025
·
A séjourné 7 nuits
Excellent experience at the Explorean! We were drawn to the resort because of the good reviews and because the excursions were included. We weren't sure what to expect with the excursions (they could been so-so since they were included) and we were very surprised. The excursions were wonderful. Guides Edgar and Jaciel were particularly excellent! So friendly and helpful! The food at both the Explorean and the adjacent Fiesta Americana was fantastic. We loved the jungle environment of the Explorean, and the snorkelling right in front of the Fiesta Americana was amazing!
Excellent experience at the Explorean! We were drawn to the resort because of the good reviews and because the excursions were included. We weren't sure what to expect with the excursions (they could been so-so since they were included) and we were very surprised. The excursions were wonderful. Guides Edgar and Jaciel were particularly excellent! So friendly and helpful! The food at both the Explorean and the adjacent Fiesta Americana was fantastic. We loved the jungle environment of the Explorean, and the snorkelling right in front of the Fiesta Americana was amazing!
4
Charlene
27 févr. 2023
·
Nice property but very limited with food choices for an all inclusive. We got sick eating at the Fiesta resort next door which was part of the access to guests at the Explorean. Otherwise there is only one restaurant at Explorean and not much food choices. The food poisoning was horrible which really took a toll on our vacation.
Nice property but very limited with food choices for an all inclusive. We got sick eating at the Fiesta resort next door which was part of the access to guests at the Explorean. Otherwise there is only one restaurant at Explorean and not much food choices. The food poisoning was horrible which really took a toll on our vacation.
10
Eric
8 mars 2025
·
A séjourné 1 nuit
Food was great and the rooms spacious! Love the excursions being included in the price.
Food was great and the rooms spacious! Love the excursions being included in the price.
6
Luis Alvar Miranda
24 juin 2025
·
A séjourné 3 nuits
Está ubicada en un lugar increíble y las instalaciones en general y las habitaciones son de una calidad superior. El servicio es bueno a secas y la calidad de los restaurantes también cumple pero deja mucho que desear.
Está ubicada en un lugar increíble y las instalaciones en general y las habitaciones son de una calidad superior. El servicio es bueno a secas y la calidad de los restaurantes también cumple pero deja mucho que desear.
8
Tyler
7 mai 2025
·
A séjourné 5 nuits
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
Food: 9/10 Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing. Drinks: 3/10 Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen. Nightlife: 5/10 Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town. Service: 10/10 Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will. Room/Cleanliness: 9/10 The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical
10
Maria Viera
17 févr. 2025
·
A séjourné 3 nuits
Great staff. Adorable todos
Great staff. Adorable todos
10
Shawn
1 févr. 2025
·
A séjourné 7 nuits
Resort with smaller and more boutique like much better than a mega resort. Never more than second in line for almost anything. Drinks were high quality alcohol. Southwest fresh definitely recommend making reservations at the restaurants the Mexican was our favorite. Play classic example everyone was friendly welcoming and helpful from the front desk to the bartenders too The tour guides. It's really nice to be in a Mexican resort where everyone genuinely likes working there. Make sure you bring some small bills $1 or two tip really makes a big difference to them you don't have to tip every time but occasionally it's very helpful. We would return again and found it an excellent value for the money
Resort with smaller and more boutique like much better than a mega resort. Never more than second in line for almost anything. Drinks were high quality alcohol. Southwest fresh definitely recommend making reservations at the restaurants the Mexican was our favorite. Play classic example everyone was friendly welcoming and helpful from the front desk to the bartenders too The tour guides. It's really nice to be in a Mexican resort where everyone genuinely likes working there. Make sure you bring some small bills $1 or two tip really makes a big difference to them you don't have to tip every time but occasionally it's very helpful. We would return again and found it an excellent value for the money
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Marc
12 mars 2026
·
A séjourné 7 nuits
Nous avons passé un merveilleux séjour. Le personnel était très compétent et aimable. Les activités incluses sont un gros plus. Je recommande fortement.
Nous avons passé un merveilleux séjour. Le personnel était très compétent et aimable. Les activités incluses sont un gros plus. Je recommande fortement.
10
Michelle
19 oct. 2022
·
A séjourné 3 nuits
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10
Eduardo
9 juin 2026
·
A séjourné 10 nuits
Great variety in food and excellent
Great variety in food and excellent
10
Lisa
8 juin 2026
·
A séjourné 7 nuits
We loved this place. Very quiet. Good location. Loved that we had access to the Fiesta Americana. The food at all places was wonderful. Can't wait to go back.
We loved this place. Very quiet. Good location. Loved that we had access to the Fiesta Americana. The food at all places was wonderful. Can't wait to go back.
10
Katherine Ann
5 juin 2026
·
A séjourné 3 nuits
It was absolutely beautiful there. The rooms were clean and tidy at all times, and well stocked. Brenda, our personal concierge was so helpful and sweet. She was able to get us massages and on excursions. She was absolutely amazing.
It was absolutely beautiful there. The rooms were clean and tidy at all times, and well stocked. Brenda, our personal concierge was so helpful and sweet. She was able to get us massages and on excursions. She was absolutely amazing.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
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octobre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-19: 454.4208138580322USD
- 2026-09-20: 372.17883034667966USD
- 2026-09-21: 338.33862064208984USD
- 2026-09-22: 346.3585419769287USD
- 2026-09-23: 370.13248700866694USD
- 2026-09-24: 501.7356067962646USD
- 2026-09-25: 691.7444096557616USD
- 2026-09-26: NO DATA
- 2026-09-27: 365.77969420776367USD
- 2026-09-28: 370.12537568969725USD
- 2026-09-29: 372.17883034667966USD
- 2026-09-30: 370.12537568969725USD
- 2026-10-01: 417.6661544342041USD
- 2026-10-02: 440.82579360656734USD
- 2026-10-03: 417.0589598937988USD
- 2026-10-04: 405.85775673828124USD
- 2026-10-05: 405.85775673828124USD
- 2026-10-06: 407.1060209197998USD
- 2026-10-07: 406.9292888793945USD
- 2026-10-08: 443.14558992919916USD
- 2026-10-09: 443.14558992919916USD
- 2026-10-10: 443.14558992919916USD
- 2026-10-11: 412.333225704956USD
- 2026-10-12: 407.1060209197998USD
- 2026-10-13: 373.81145606384274USD
- 2026-10-14: 372.17883034667966USD
- 2026-10-15: 383.45398421325683USD
- 2026-10-16: 357.7097484222412USD
- 2026-10-17: 381.4765821350097USD
- 2026-10-18: 372.17883034667966USD
- 2026-10-19: 372.17883034667966USD
- 2026-10-20: 372.17883034667966USD
- 2026-10-21: 382.09092302551267USD
- 2026-10-22: 414.99002147827144USD
- 2026-10-23: 402.60241911315916USD
- 2026-10-24: 428.5115814544677USD
- 2026-10-25: 374.2874940612793USD
- 2026-10-26: 420.6168263397216USD
- 2026-10-27: 420.6168263397216USD
- 2026-10-28: 420.6168263397216USD
- 2026-10-29: 433.01518326110835USD
- 2026-10-30: 445.4027856262207USD
- 2026-10-31: 463.3853495574951USD
- 2026-11-01: 433.01518326110835USD
- 2026-11-02: 418.38054422607416USD
- 2026-11-03: 408.22922397460934USD
- 2026-11-04: 423.3810625823974USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 408.22922397460934USD
- 2026-11-09: 433.01518326110835USD
- 2026-11-10: 401.95020957336425USD
- 2026-11-11: 398.3784007385254USD
- 2026-11-12: 427.6672261779785USD
- 2026-11-13: 435.52523363952633USD
- 2026-11-14: 420.6168263397216USD
- 2026-11-15: 420.6168263397216USD
- 2026-11-16: 384.5771872680664USD
- 2026-11-17: 398.3784007385254USD
- 2026-11-18: 422.87402203674316USD
- 2026-11-19: 408.3794724822998USD
À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 22 h 00. Le personnel de la réception vous accueillera sur place. La carte de crédit utilisée pour effectuer la réservation doit être présentée par le titulaire de la carte à l’arrivée, accompagnée d’une pièce d’identité avec photo. Toute autre disposition doit être prise en accord avec l’hébergement avant l’arrivée. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Les fêtes et les événements de groupe sont interdits
- Possibilité de location à long terme
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et un éclairage extérieur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Piscine accessible de 08 h 00 à 20 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation. Les animaux de compagnie font l'objet d'un supplément (voir section « Frais »).
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Modes de paiement sans espèces disponibles pour toutes les transactions et accès aux chambres possible à l'aide d'un appareil mobile.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Animaux de compagnie : 77 USD par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Centre d'affaires
Organisation d'excursions
Services
Centre d'affaires
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
Bingo
Concierge Services
Activités
Piscine
Cyclisme
Billard
Piscine extérieure
Musique live
Bicycle Tour Information
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Parking gratuit
Station de recharge pour véhicule électrique
Parking (Limited)
Connexion Internet
Wi-fi gratuit