Ja Cosmo Hotel and Spa
From
77 $US
/nuit
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From
77 $US
/nuit
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Parmi les équipements et services offerts par cet hôtel de style Art déco, v...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Parmi les équipements et services offerts par cet hôtel de style Art déco, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une cheminée dans le hall.
Services de l'établissement
Les équipements et services proposés incluent un poste informatique, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, laissez-vous tenter par les saveurs de Gia Bao Grand Restaurant, un restaurant qui abrite aussi un bar, un bar / salon. Si vous préférez rester tranquille devant votre série préférée, un service d'étage (horaires limités) est à votre disposition. Un petit déjeuner buffet est servi tous les jours de 06 h 30 à 10 h 00 moyennant un supplément.
Chambres
Avec une décoration personnalisée, les 28 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LED. Votre chambre est équipée d'un lit en mousse à mémoire de forme préparé avec de la literie de qualité supérieure. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également une baignoire relaxante profonde et un pommeau de douche à « effet pluie ».
Emplacement
En choisissant Jacosmo Hotel & Spa, vous profiterez d'un séjour en plein centre de Hanoï, à seulement 3 min à pied de Lac Hoan Kiem et à 8 minutes de marche de Marché nocturne de la vieille ville de Hanoï. Cet hôtel avec spa se trouve à 0,9 km de Opéra de Hanoï et à 1 km de Cathédrale Saint-Joseph de Hanoï.
À proximité
Rue Piétonne du Week-end du Lac Hoan Kiem(0.2 miles)
Théâtre national des marionnettes sur l'eau du Vietnam(0.2 miles)
Lac Hoan Kiem(0.2 miles)
Temple Ngoc Son(0.2 miles)
Galerie du Vieux Quartier(0.2 miles)
Galerie de Hanoï(0.2 miles)
Place Dong Kinh Nghia Thuc(0.3 miles)
Comité municipal du Parti de Hanoi(0.3 miles)
Maison Ancienne(0.3 miles)
Parc Ly Thai To(0.4 miles)
Rue commerçante Tạ Hiện(0.4 miles)
Statue de Lý Thái Tổ(0.4 miles)
Marché nocturne de la vieille ville de Hanoï(0.4 miles)
Rue Hang Gai(0.4 miles)
Musée de la révolution vietnamienne(0.5 miles)
L'aéroport principal le plus proche est : Aéroport international Noi Bai (HAN)(17.8 miles)
Parking
Navette aéroport
Service en chambre
Service de voiturier
Organisation d'excursions
Nettoyage à sec
Emplacement
23 Lo Su Street, Hoan Kiem District, Quartier français, Hanoï, Vietnam
Rue Piétonne du Week-end du Lac Hoan Kiem (0.2 miles)
Théâtre national des marionnettes sur l'eau du Vietnam (0.2 miles)
Lac Hoan Kiem (0.2 miles)
Temple Ngoc Son (0.2 miles)
Galerie du Vieux Quartier (0.2 miles)
Galerie de Hanoï (0.2 miles)
Options de chambre
9
Chambre Familiale
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 5
377 ft²
ClimatisationWi-Fi (gratuit)Baignoire profonde
9
Chambre Exécutive Double ou avec lits jumeaux
Détails de la chambre
1 Très Grand Lit Double
1 Lit Simple
Couchages 3
269 ft²
ClimatisationWi-Fi (gratuit)Baignoire profonde
9
Chambre Deluxe Double ou avec lits jumeaux
Détails de la chambre
1 Très Grand Lit Double
1 Lit Simple
Couchages 3
269 ft²
ClimatisationWi-Fi (gratuit)Baignoire profonde
12
Executive Suite City View
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
377 ft²
ClimatisationWi-Fi (gratuit)Baignoire profonde
9
Chambre Triple Deluxe, vue ville
Détails de la chambre
1 Très Grand Lit Double
, 1 Lit Simple
et 1 Canapé-Lit
Couchages 5
366 ft²
ClimatisationWi-Fi (gratuit)Baignoire profonde
9
Deluxe Double with Window
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
194 ft²
ClimatisationWi-Fi (gratuit)Baignoire profonde
10
Family Suite City View
Détails de la chambre
2 Très Grands Lits Doubles
Couchages 7
474 ft²
ClimatisationWi-Fi (gratuit)Baignoire profonde
10
Junior Suite Balcony
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Baignoire profonde
12
Ja Cosmo Suite Balcony with Jacuzzi
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
463 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
Avis des voyageurs sur Ja Cosmo Hotel and Spa
9
Superbe
Basé sur 1 749 avis vérifiés
Qui séjourne ici ?
Affaires
27%
Couples
20%
Familles
24%
Groupes
27%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les avis, l'hôtel Ja Cosmo Hotel and Spa est salué pour son emplacement central dans le Vieux Quartier et son personnel aimable et serviable, prêt à aider pour les visites et les transports. De nombreux clients estiment que l'hôtel offre un excellent rapport qualité-prix par rapport à d'autres options.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les avis, l'hôtel Ja Cosmo Hotel and Spa est salué pour son emplacement central dans le Vieux Quartier et son personnel aimable et serviable, prêt à aider pour les visites et les transports. De nombreux clients estiment que l'hôtel offre un excellent rapport qualité-prix par rapport à d'autres options.
Le petit-déjeuner est souvent décrit comme bon, avec des articles en buffet et des plats préparés à la demande, bien que plusieurs avis mentionnent un choix limité, des problèmes de fraîcheur ou un manque de places assises. Les commentaires négatifs portent principalement sur des coupures d'eau ou d'eau chaude occasionnelles, des changements de chambre ou des rétrogradations à l'arrivée, des chambres petites ou vieillottes, ainsi que des odeurs de cuisine ou le bruit de la rue atteignant certains étages. Attendez-vous à un séjour central axé sur le service, où l'emplacement et le personnel sont plus mis en avant que le bâtiment lui-même.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les installations sont basiques ; un spa est mentionné avec des avis mitigés, et le service d'ascenseur peut être lent ou obstrué par moments.
Avis de voyageur à ce sujet
2
David
21 juil. 2023
·
A séjourné 5 nuits
Positv: Zimmer-Upgrade erhalten Bett bequem Frühstück ist angemessen, nur bei Vollbelegung ist der Frühstücksraum zu klein. Die verantwortliche Dame für das Frühstück ist die professionellste Mitarbeiterin im Hotel. Negativ Sah die Küchenangestellte das Salat-Dressing vorzuberiten, sie schmeckte mit dem Löffel ab, goss das Dressing über den Salat und rührte mit dem zuvor abgelegten Löffen den Salat für die Gäste um Ich zahlte bei Ankunft bar und erhielt eine Quittung, beim der Abreise meinte der Mitarbeiter, ich müsste noch bezahlen, als ich ihm die Quittung zeigte, sagte er, da muss wohl jemand den Betrag nicht registriert haben. Ich sagte nunur"ja, das waren Sie". Jetzt frage ich mich doch, warum dieser Betrag 5 Tage lang nicht in der Kasse auffallen ist? - von Sauberkeit ist nicht zu reden, Toilettendeckel wird beim Putzen gar nicht erst hochgehoben, ich musste immer nachputzen - aus dem Duschabfluss stank es schrecklich nach Urin. - das Zimmer besitzt kein Fenster zum öffnen. - hatte ein Zimmer für zwei Personen, auf dem Balkon gab es nur einen Sessel. Einer musste immer stehen. Den Mitarbeiter Brain auf den fehlenden Sessel angesprochen, meinte er nur "Ich werde mir das überlegen ". - die Hoteleinrichtung ist ohne jeglichen Geschmack zusammen gestellt - wohnte im 11. Stock, vom 1 bis zum 10. Stockwerk ist der Treppenaufgang ziemlich zugestellt, bei Feuer möchte ich dort nicht mit allen Gästen runterrennen müssen. Das Hotel braucht dringt ein gutes Management.
Positv: Zimmer-Upgrade erhalten Bett bequem Frühstück ist angemessen, nur bei Vollbelegung ist der Frühstücksraum zu klein. Die verantwortliche Dame für das Frühstück ist die professionellste Mitarbeiterin im Hotel. Negativ Sah die Küchenangestellte das Salat-Dressing vorzuberiten, sie schmeckte mit dem Löffel ab, goss das Dressing über den Salat und rührte mit dem zuvor abgelegten Löffen den Salat für die Gäste um Ich zahlte bei Ankunft bar und erhielt eine Quittung, beim der Abreise meinte der Mitarbeiter, ich müsste noch bezahlen, als ich ihm die Quittung zeigte, sagte er, da muss wohl jemand den Betrag nicht registriert haben. Ich sagte nunur"ja, das waren Sie". Jetzt frage ich mich doch, warum dieser Betrag 5 Tage lang nicht in der Kasse auffallen ist? - von Sauberkeit ist nicht zu reden, Toilettendeckel wird beim Putzen gar nicht erst hochgehoben, ich musste immer nachputzen - aus dem Duschabfluss stank es schrecklich nach Urin. - das Zimmer besitzt kein Fenster zum öffnen. - hatte ein Zimmer für zwei Personen, auf dem Balkon gab es nur einen Sessel. Einer musste immer stehen. Den Mitarbeiter Brain auf den fehlenden Sessel angesprochen, meinte er nur "Ich werde mir das überlegen ". - die Hoteleinrichtung ist ohne jeglichen Geschmack zusammen gestellt - wohnte im 11. Stock, vom 1 bis zum 10. Stockwerk ist der Treppenaufgang ziemlich zugestellt, bei Feuer möchte ich dort nicht mit allen Gästen runterrennen müssen. Das Hotel braucht dringt ein gutes Management.
10
TuAnh
19 juin 2023
·
We reserved through Expedia. Although summer power outages are common in VN, Hoan Kiếm district rarely looses power because many government offices are here. The room was comfortable, clean and spacious. Friendly and resourceful staff helped with luggage from car to room. They spoke English fluently and offered great recommendations (and not pushy at all). AC and elevator were fast. Their price for airport shuttle and tours are pretty competitive. Room service staff offered free extra water bottles for our family. They didn’t charge us when our kid broke their yogurt jar. They let us use their microwave for baby food. Nice place to stay if you’d like to explore the authentic Việt culture, food, busy neighborhood, lake, street vendors and night market on foot. Probably not a good fit for someone looking for a world class treatment. We can safely cross the street and walk around with toddlers.
We reserved through Expedia. Although summer power outages are common in VN, Hoan Kiếm district rarely looses power because many government offices are here. The room was comfortable, clean and spacious. Friendly and resourceful staff helped with luggage from car to room. They spoke English fluently and offered great recommendations (and not pushy at all). AC and elevator were fast. Their price for airport shuttle and tours are pretty competitive. Room service staff offered free extra water bottles for our family. They didn’t charge us when our kid broke their yogurt jar. They let us use their microwave for baby food. Nice place to stay if you’d like to explore the authentic Việt culture, food, busy neighborhood, lake, street vendors and night market on foot. Probably not a good fit for someone looking for a world class treatment. We can safely cross the street and walk around with toddlers.
8
Jignesh
29 août 2023
·
A séjourné 2 nuits
Property was good and clean. Close by lake and most of attractions. Hotel staff was also cooperative and helpful. Only thing i missed is swiming pool, gym and breakfast portion was limited.
Property was good and clean. Close by lake and most of attractions. Hotel staff was also cooperative and helpful. Only thing i missed is swiming pool, gym and breakfast portion was limited.
6
Andrei
13 mars 2023
·
A séjourné 2 nuits
The location is great and staff very nice. However, the rooms are very small and on the old side. Very morning at 7 am I was woken up but a horrible cooking smell, so pungent that I had to leave my room. Even after I was moved to a different flor, the problem continued. The elevator is absolutely horrific. After waiting for 15 minutes I had to carry my luggage down the stairs from the 8he floor. The cleaning staff blocks it for large periods of time to transport the sheets and don’t understand that others need the elevator. I couldn’t even reach them on the 10th floor because the stair was blocked with sheets and mattresses. Honestly, I wouldn’t bother with this hotel. There are plenty of amazing ones in the area.
The location is great and staff very nice. However, the rooms are very small and on the old side. Very morning at 7 am I was woken up but a horrible cooking smell, so pungent that I had to leave my room. Even after I was moved to a different flor, the problem continued. The elevator is absolutely horrific. After waiting for 15 minutes I had to carry my luggage down the stairs from the 8he floor. The cleaning staff blocks it for large periods of time to transport the sheets and don’t understand that others need the elevator. I couldn’t even reach them on the 10th floor because the stair was blocked with sheets and mattresses. Honestly, I wouldn’t bother with this hotel. There are plenty of amazing ones in the area.
4
JILL
17 avr. 2025
·
A séjourné 2 nuits
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
10
Sui ling
2 mai 2024
·
A séjourné 1 nuit
I was told that something went wrong with the room we had initially booked, so they had to give us a tiny room instead. But the manager had compensated us with 2 free massages. So no complaints’
I was told that something went wrong with the room we had initially booked, so they had to give us a tiny room instead. But the manager had compensated us with 2 free massages. So no complaints’
10
Siwon
27 juin 2023
·
A séjourné 1 nuit
호안끼엠 근처라 위치는 좋아요. 직원들도 젠틀하고 친절합니다. 여기서 호텔 스파 아로마마사지 받았는데 와이프가 좋다고 하네요. 방도 욕조에 누워서 티비도 볼수있습니다. 단 새벽에 이 근처에서 돌아다니지 마세요. 바이크날치기 있습니다.
호안끼엠 근처라 위치는 좋아요. 직원들도 젠틀하고 친절합니다. 여기서 호텔 스파 아로마마사지 받았는데 와이프가 좋다고 하네요. 방도 욕조에 누워서 티비도 볼수있습니다. 단 새벽에 이 근처에서 돌아다니지 마세요. 바이크날치기 있습니다.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et les espaces communs propres, mais des signalements de poussière, de rideaux de douche moisis, de linge taché, de nuisibles et d'odeurs de cuisine persistantes apparaissent dans les avis. Des coupures intermittentes d'eau ou d'eau chaude ont également été signalées.
Avis de voyageur à ce sujet
6
David
17 oct. 2023
·
A séjourné 4 nuits
I selected an early check-in and paid extra, only to find out that I was downgraded to a cheaper room. There was no water during most of day and sporadic hot water when water was available. Complained TV was not working two consecutive days and gave up after that. I suppose that’s what I get for an inexpensive stay. Would not book them again. In fact, I cancelled my return booking.
I selected an early check-in and paid extra, only to find out that I was downgraded to a cheaper room. There was no water during most of day and sporadic hot water when water was available. Complained TV was not working two consecutive days and gave up after that. I suppose that’s what I get for an inexpensive stay. Would not book them again. In fact, I cancelled my return booking.
4
James
9 oct. 2023
·
A séjourné 4 nuits
Even the staff was nice, the property needed help. They shut off the water without notice, the room phone did not work, and there were electric plugs and night stand on one side of the bed only.
Even the staff was nice, the property needed help. They shut off the water without notice, the room phone did not work, and there were electric plugs and night stand on one side of the bed only.
8
Maik
26 oct. 2024
·
A séjourné 3 nuits
Die Unterkunft ist in der Innenstadt, nur 5 Minuten vom See entfernt. Der Service ist gut. Die Mitarbeiter des Hotels sind sehr freundlich und hilfsbereit. Das Frühstücksbuffet ist in Ordnung, wenn auch nicht alles immer ganz frisch ist. Die Zimmer sind etwas heruntergekommen, aber nicht schäbig. Im Bad war jedoch eine Schabe. Im großen und ganzen war es für einen kurz Trip nach Hanoi ausreichend.
Die Unterkunft ist in der Innenstadt, nur 5 Minuten vom See entfernt. Der Service ist gut. Die Mitarbeiter des Hotels sind sehr freundlich und hilfsbereit. Das Frühstücksbuffet ist in Ordnung, wenn auch nicht alles immer ganz frisch ist. Die Zimmer sind etwas heruntergekommen, aber nicht schäbig. Im Bad war jedoch eine Schabe. Im großen und ganzen war es für einen kurz Trip nach Hanoi ausreichend.
4
JILL
17 avr. 2025
·
A séjourné 2 nuits
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
6
Ka Po
8 déc. 2023
·
A séjourné 2 nuits
位置不錯，步行到還劍湖及老城區大根10分鐘左右，十分方便 酒店所有員工都很有善，有禮，熱情。 可以房間衛生一般，滿佈塵埃，浴簾發霉 重點是沒有熱水洗澡⋯⋯⋯結果，唯有忍一下
位置不錯，步行到還劍湖及老城區大根10分鐘左右，十分方便 酒店所有員工都很有善，有禮，熱情。 可以房間衛生一般，滿佈塵埃，浴簾發霉 重點是沒有熱水洗澡⋯⋯⋯結果，唯有忍一下
10
Cleona
23 nov. 2023
·
A séjourné 3 nuits
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
10
Keith
24 janv. 2026
·
A séjourné 2 nuits
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
8
Kwok Wang
5 oct. 2023
·
The hotel itself is a bit dated, with a few furniture being worn out. For instance, the cabinet knobs are missing and the toilet roll holder broke twice, Also, the cleanliness of the bedding is not desirable, with occasional black marks and even blood stains while we have not used them yet. However, the hotel staff are quick to respond to all the issues politely. Finally, one bright spot is that the breakfast is quite good with a few selection and some extra food that can be ordered from the menu for free. Overall, given the low price, it is still a nice hotel with good service.
The hotel itself is a bit dated, with a few furniture being worn out. For instance, the cabinet knobs are missing and the toilet roll holder broke twice, Also, the cleanliness of the bedding is not desirable, with occasional black marks and even blood stains while we have not used them yet. However, the hotel staff are quick to respond to all the issues politely. Finally, one bright spot is that the breakfast is quite good with a few selection and some extra food that can be ordered from the menu for free. Overall, given the low price, it is still a nice hotel with good service.
10
Zulfikar
30 nov. 2025
·
A séjourné 2 nuits
Great clean room, personable staff, went above and beyond to be helpful. Wonderful breakfast! Overall rating of A++ Excellent!!!
Great clean room, personable staff, went above and beyond to be helpful. Wonderful breakfast! Overall rating of A++ Excellent!!!
4
Kathy
17 nov. 2024
·
A séjourné 3 nuits
Sorry this place is really dirty, noisy, and old. It’s not what you see on pictures. They also gave my room away and offer me something else saying “ upgrade “ but it’s not! Staff was nice but other than that I would not recommend this place to anyone or can you even call it a 4 star rating! 👎
Sorry this place is really dirty, noisy, and old. It’s not what you see on pictures. They also gave my room away and offer me something else saying “ upgrade “ but it’s not! Staff was nice but other than that I would not recommend this place to anyone or can you even call it a 4 star rating! 👎
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
L'expérience en chambre varie : certaines sont spacieuses et confortables, tandis que d'autres semblent petites, sombres ou vieillottes, avec des lits fermes ou des douches basses et des bruits ou des odeurs occasionnels. Le Wi-Fi est généralement bon, mais quelques chambres avaient un signal faible ou une climatisation défectueuse.
Avis de voyageur à ce sujet
8
Nell
22 mars 2025
·
A séjourné 4 nuits
Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
8
Nathaly
1 déc. 2023
·
A séjourné 1 nuit
Personal war super freundlich und hat uns bei allem geholfen. Das Hotel war in einer guten Lage. Die Zimmer waren ein wenig veraltet und wir haben es uns neuer und chiquer/schicker vorgestellt.
Personal war super freundlich und hat uns bei allem geholfen. Das Hotel war in einer guten Lage. Die Zimmer waren ein wenig veraltet und wir haben es uns neuer und chiquer/schicker vorgestellt.
10
Bonnie
11 févr. 2024
·
A séjourné 1 nuit
We stayed 10 nights and Jacosmo was a great choice. The staff and service were wonderful, great buffet breakfast, and location was much better than expected. We loved the spaciousness of our Balcony Jacuzzi Suite, was exactly as pictured. We would not hesitate to stay there again. Great value!!
We stayed 10 nights and Jacosmo was a great choice. The staff and service were wonderful, great buffet breakfast, and location was much better than expected. We loved the spaciousness of our Balcony Jacuzzi Suite, was exactly as pictured. We would not hesitate to stay there again. Great value!!
10
Therese
9 nov. 2023
·
A séjourné 4 nuits
I think almost everything was good, especially the staff were very sweet and helpful! Breakfast could have had more bread options, and the pillows were a little too thick. Also you could hear a lot from the street outside, but otherwise I can’t complain at all. The AC worked fine and it was a clean room.
I think almost everything was good, especially the staff were very sweet and helpful! Breakfast could have had more bread options, and the pillows were a little too thick. Also you could hear a lot from the street outside, but otherwise I can’t complain at all. The AC worked fine and it was a clean room.
10
Oi
6 mai 2023
·
A séjourné 5 nuits
Wi-Fiの電波が弱かった点以外は特に不満はない。 ただ、ハノイ自体電波が弱いかもしれない。 スタッフの方が親切で、特に困らなかった。 部屋も広く、快適に過ごせた。 旧市街にあるので、観光には便利な立地だと思う。
Wi-Fiの電波が弱かった点以外は特に不満はない。 ただ、ハノイ自体電波が弱いかもしれない。 スタッフの方が親切で、特に困らなかった。 部屋も広く、快適に過ごせた。 旧市街にあるので、観光には便利な立地だと思う。
6
Amanda
13 sept. 2023
·
A séjourné 2 nuits
Staff was very nice and helpful - super attentive and so nice, and laundry service was quick, but the room was tiny tiny tiny, and very dark. The furniture, walls, bathroom etc were all in need of repair, and the window didn’t shut all the way which made it a bit hard to sleep (Hanoi is loud!). The furniture and walls are all a dark color which gives the room an even smaller feeling and the window was looking out at the wall of the next building (no view and no light). The shower is for very short people (I’m 5’1” and I felt a bit like it was too small for me) and the walls of the bathroom were glass/the door doesn’t really close so you must be ok with sharing all with your travel companion. Breakfast is ok, but not great. We found other Hanoi hotels a bit better for the money.
Staff was very nice and helpful - super attentive and so nice, and laundry service was quick, but the room was tiny tiny tiny, and very dark. The furniture, walls, bathroom etc were all in need of repair, and the window didn’t shut all the way which made it a bit hard to sleep (Hanoi is loud!). The furniture and walls are all a dark color which gives the room an even smaller feeling and the window was looking out at the wall of the next building (no view and no light). The shower is for very short people (I’m 5’1” and I felt a bit like it was too small for me) and the walls of the bathroom were glass/the door doesn’t really close so you must be ok with sharing all with your travel companion. Breakfast is ok, but not great. We found other Hanoi hotels a bit better for the money.
8
John
26 avr. 2023
·
A séjourné 2 nuits
Room size is okay, and I am not sure if it's qualified to call as junior suite. Nice shower head, but awkward tub to walk in, easy to get slip if you are not careful. In the morning, I was waken up by the cooking smell two days in the row. I was staying in room 902 on the 9th floor, I guessed it was directly above the breakfast kitchen on the ground floor. Staffs were very attentative and tried to please guests.
Room size is okay, and I am not sure if it's qualified to call as junior suite. Nice shower head, but awkward tub to walk in, easy to get slip if you are not careful. In the morning, I was waken up by the cooking smell two days in the row. I was staying in room 902 on the 9th floor, I guessed it was directly above the breakfast kitchen on the ground floor. Staffs were very attentative and tried to please guests.
10
Vinh
5 août 2023
·
A séjourné 2 nuits
Hotel has alot of charm. A little outdated but overall very satisfied. The staff was very helpful and professional! The manager Kim and her staff did a good job taking care of us. Only complaint was our first room the A/C was broken. But they accommodate us and move us to another room. We will be back. Thanks
Hotel has alot of charm. A little outdated but overall very satisfied. The staff was very helpful and professional! The manager Kim and her staff did a good job taking care of us. Only complaint was our first room the A/C was broken. But they accommodate us and move us to another room. We will be back. Thanks
6
Wendy
12 sept. 2023
·
A séjourné 1 nuit
Pro Wonderful team of service staff Breakfast simple but nice Con Booked 2 family city View rooms but not available upon 1st check in. Given rooms with no view. 2nd check in upon return from Sapa given right type of rooms but one room with aircon not working and window ajar due to broken handle.
Pro Wonderful team of service staff Breakfast simple but nice Con Booked 2 family city View rooms but not available upon 1st check in. Given rooms with no view. 2nd check in upon return from Sapa given right type of rooms but one room with aircon not working and window ajar due to broken handle.
8
Gareth
27 déc. 2023
·
A séjourné 2 nuits
Hotel is in great location with fantastic service. Hotel bed is very firm and we had issues with water supply to the room.
Hotel is in great location with fantastic service. Hotel bed is very firm and we had issues with water supply to the room.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué comme étant exceptionnellement amical et serviable, le personnel organisant des visites, des transferts et des recommandations. Quelques clients ont signalé des problèmes opérationnels tels que le surbooking ou des rétrogradations à l'arrivée, des réponses lentes ou des erreurs de facturation.
Avis de voyageur à ce sujet
6
David
17 oct. 2023
·
A séjourné 4 nuits
I selected an early check-in and paid extra, only to find out that I was downgraded to a cheaper room. There was no water during most of day and sporadic hot water when water was available. Complained TV was not working two consecutive days and gave up after that. I suppose that’s what I get for an inexpensive stay. Would not book them again. In fact, I cancelled my return booking.
I selected an early check-in and paid extra, only to find out that I was downgraded to a cheaper room. There was no water during most of day and sporadic hot water when water was available. Complained TV was not working two consecutive days and gave up after that. I suppose that’s what I get for an inexpensive stay. Would not book them again. In fact, I cancelled my return booking.
10
John
24 oct. 2025
·
A séjourné 2 nuits
Vivian and Laurent at the Reception desk went above and beyond to make us and other guests feel welcome and at home. The hotel owners are fortunate to have such professional, efficient and helpful staff. Vivian went above and beyond to ensure celiac food (gluten free) medical food limitations were addressed. Great hotel location and family room was spacious and not noisy.
Vivian and Laurent at the Reception desk went above and beyond to make us and other guests feel welcome and at home. The hotel owners are fortunate to have such professional, efficient and helpful staff. Vivian went above and beyond to ensure celiac food (gluten free) medical food limitations were addressed. Great hotel location and family room was spacious and not noisy.
4
HIDEKI
12 mai 2024
·
A séjourné 4 nuits
4日間滞在しました。日本人にはお勧めしません。スタッフがロビーや食堂のソファーが彼らの寝るためのベットになっています。朝食の注文を覚えることが出来ず何度も間違えた食べ物が運ばれてきました。チェックアウト時も、クレジットカード事前清算済みも全額要求されました。女性のスタッフ以外は、教育が必要でしょう。価格以下のホテルです。
4日間滞在しました。日本人にはお勧めしません。スタッフがロビーや食堂のソファーが彼らの寝るためのベットになっています。朝食の注文を覚えることが出来ず何度も間違えた食べ物が運ばれてきました。チェックアウト時も、クレジットカード事前清算済みも全額要求されました。女性のスタッフ以外は、教育が必要でしょう。価格以下のホテルです。
10
hong
30 déc. 2024
·
A séjourné 4 nuits
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
10
Charles Ng Ping
25 janv. 2024
·
A séjourné 5 nuits
The staff, Michael & Brian, the breakfast kitchen staff were all very helpful and friendly. They were accommodating and had good recommendations for lunch and dinner places. Michael also made arrangements for our Halong bay cruise and Ninh Binh tour, airport pick ups. All went smoothly. Nothing to complain. Would highly recommend this place.
The staff, Michael & Brian, the breakfast kitchen staff were all very helpful and friendly. They were accommodating and had good recommendations for lunch and dinner places. Michael also made arrangements for our Halong bay cruise and Ninh Binh tour, airport pick ups. All went smoothly. Nothing to complain. Would highly recommend this place.
10
Keith
24 janv. 2026
·
A séjourné 2 nuits
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
10
Makayla
10 août 2023
·
A séjourné 1 nuit
The staff at JaCosmo are absolutely amazing! They made our trip very easy and smooth with transportation and local recommendations.
The staff at JaCosmo are absolutely amazing! They made our trip very easy and smooth with transportation and local recommendations.
6
Wendy
12 sept. 2023
·
A séjourné 1 nuit
Pro Wonderful team of service staff Breakfast simple but nice Con Booked 2 family city View rooms but not available upon 1st check in. Given rooms with no view. 2nd check in upon return from Sapa given right type of rooms but one room with aircon not working and window ajar due to broken handle.
Pro Wonderful team of service staff Breakfast simple but nice Con Booked 2 family city View rooms but not available upon 1st check in. Given rooms with no view. 2nd check in upon return from Sapa given right type of rooms but one room with aircon not working and window ajar due to broken handle.
10
Katrina
13 janv. 2024
·
A séjourné 2 nuits
Honestly, Brian and Sophia went above and beyond for the two nights that I stayed at the hotel. Sophia booked my flight and coordinated a taxi to the airport for me; and Brian just had outstanding customer service and even gave me a ride on the back of his motorbike to go to an ATM when I needed to get some money. Location was great, breakfast was yummy and fresh, I thoroughly enjoyed my stay. Thank you!!
Honestly, Brian and Sophia went above and beyond for the two nights that I stayed at the hotel. Sophia booked my flight and coordinated a taxi to the airport for me; and Brian just had outstanding customer service and even gave me a ride on the back of his motorbike to go to an ATM when I needed to get some money. Location was great, breakfast was yummy and fresh, I thoroughly enjoyed my stay. Thank you!!
2
Calista
22 avr. 2025
·
A séjourné 1 nuit
We turned up and told our room was not available and that they would put us up in a similar room nearby. It was nothing like the description of the room we were expecting. It seems like this is not the first time it had happened looking at the reviews.
We turned up and told our room was not available and that they would put us up in a similar room nearby. It was nothing like the description of the room we were expecting. It seems like this is not the first time it had happened looking at the reviews.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement central et piétonnier près du lac Hoan Kiem et du Vieux Quartier, à proximité des restaurants, des boutiques et des sites touristiques. Pratique pour l'accès aux bus de l'aéroport et aux excursions à la journée.
Avis de voyageur à ce sujet
10
Shani
28 déc. 2023
·
A séjourné 8 nuits
The location is fantastic. The staff were most helpful and friendly. We like our daily breakfast. We love our stay and will come back again.
The location is fantastic. The staff were most helpful and friendly. We like our daily breakfast. We love our stay and will come back again.
10
Jeffrey
9 mai 2023
·
A séjourné 5 nuits
Perfect location in Old Hanoi, everything we needed was within walking distance. Large room for the price and great WiFi. Staff was beyond excellent. Special thanks to Sophia (who helped us book tours) and the doorman/porter. Both were always polite and very helpful. Highly recommend!
Perfect location in Old Hanoi, everything we needed was within walking distance. Large room for the price and great WiFi. Staff was beyond excellent. Special thanks to Sophia (who helped us book tours) and the doorman/porter. Both were always polite and very helpful. Highly recommend!
10
N
9 août 2023
·
A séjourné 1 nuit
Handy for shopping round the old quarter
Handy for shopping round the old quarter
10
Sarah
2 déc. 2023
·
A séjourné 3 nuits
Great little hotel in the centre of Hanoi, convenient for visiting the city. Comfortable beds and absolutely wonderful staff. Shout out to Richard, Brian and Henry who worked tirelessly to make sure that our stay was great. They sorted loads of stuff out for us, booked airport taxis and a wonderful cruise in Ha Long bay for a lower price than we could have got elsewhere. Richards recommendations for places to visit and eat were spot on. We stayed in 2 different rooms, a double standard room before our cruise and a family room after. The family room was much nicer, I guess some rooms could do with updating but the great service, location and really good price made it faultless in our eyes.
Great little hotel in the centre of Hanoi, convenient for visiting the city. Comfortable beds and absolutely wonderful staff. Shout out to Richard, Brian and Henry who worked tirelessly to make sure that our stay was great. They sorted loads of stuff out for us, booked airport taxis and a wonderful cruise in Ha Long bay for a lower price than we could have got elsewhere. Richards recommendations for places to visit and eat were spot on. We stayed in 2 different rooms, a double standard room before our cruise and a family room after. The family room was much nicer, I guess some rooms could do with updating but the great service, location and really good price made it faultless in our eyes.
10
hong
30 déc. 2024
·
A séjourné 4 nuits
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
10
Daniel
18 sept. 2023
·
A séjourné 5 nuits
Great room and great location in the old city next to hoan kiem lake. Many great food options in the area. Staff are very helpfully and attending to all needs. Will definitely stay here again next time I'm in Hanoi.
Great room and great location in the old city next to hoan kiem lake. Many great food options in the area. Staff are very helpfully and attending to all needs. Will definitely stay here again next time I'm in Hanoi.
10
David
16 juin 2025
·
A séjourné 4 nuits
Very comfortable, great location
Very comfortable, great location
10
Keith
24 janv. 2026
·
A séjourné 2 nuits
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
10
John
31 oct. 2023
·
A séjourné 3 nuits
Nice comfortable room in excellent location. A few minutes walk to the old centre of Hanoi. Breakfast was good. The hotel staff were ever so friendly and helpful. I would definitely stay at this hotel again.
Nice comfortable room in excellent location. A few minutes walk to the old centre of Hanoi. Breakfast was good. The hotel staff were ever so friendly and helpful. I would definitely stay at this hotel again.
10
Scarlet
20 mars 2025
·
A séjourné 2 nuits
We loved our stay here. The hotel is beautiful & our room was great. The staff were so friendly & helpful. The location was perfect, so close to great food spots.
We loved our stay here. The hotel is beautiful & our room was great. The staff were so friendly & helpful. The location was perfect, so close to great food spots.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est souvent savoureux avec un buffet correct et des plats préparés à la demande, mais plusieurs critiques font état d'un choix limité, de problèmes de fraîcheur ou d'un manque de places assises aux heures de pointe.
Avis de voyageur à ce sujet
4
Helene
17 avr. 2023
·
A séjourné 4 nuits
Nous avions reservé une suite junior pour 4 nuits. Nous nous rendons compte que la chambre qui nous a été attribuée est une chambre deluxe donc avec un prix inférieur que la suite junior. J'ai du expliquer a plusieurs reprises, à deux personnes différentes que nous étions entrain de payer pour une chambre suite junior. Apres quelques conversations, nous avons finalement eu une facture avec le prix exact. Nous étions au 9ème étage. Tous les matins nous nous sommes fait réveillé par une odeur de gras/oignons qui embaumait la pièce. Après réclamation, et excuse du personnel, la personne m'a dit que le problème arrivait au 8eme et au 9ème étage. On nous a changé de chambre, au 4ème, et le problème persistait en 2 fois plus longtemps. Nous avons donc eu une chambre avec la même odeur, sans double vitrage, avec un évier et une climatisation faisant un gros bruit. Et nous entendions quand nos voisins prennaient une douche. Il y a avait des taches d'humidité sur le plafond. Le lit est confortable, et la pression de la douche est importante avec eau chaude. Nous avons eu une réduction sur hotel.com (124 euros au lieu de 308 euros). Mais le prix ne vaut pas la chambre. Le petit déjeuner est correct, mais le chaud est froid à 9h du matin. Manger du bacon froid, ce n'est pas le top. L'emplacement est super, le personnel est très accueillant, et les serviettes sont changées tous les jours.
Nous avions reservé une suite junior pour 4 nuits. Nous nous rendons compte que la chambre qui nous a été attribuée est une chambre deluxe donc avec un prix inférieur que la suite junior. J'ai du expliquer a plusieurs reprises, à deux personnes différentes que nous étions entrain de payer pour une chambre suite junior. Apres quelques conversations, nous avons finalement eu une facture avec le prix exact. Nous étions au 9ème étage. Tous les matins nous nous sommes fait réveillé par une odeur de gras/oignons qui embaumait la pièce. Après réclamation, et excuse du personnel, la personne m'a dit que le problème arrivait au 8eme et au 9ème étage. On nous a changé de chambre, au 4ème, et le problème persistait en 2 fois plus longtemps. Nous avons donc eu une chambre avec la même odeur, sans double vitrage, avec un évier et une climatisation faisant un gros bruit. Et nous entendions quand nos voisins prennaient une douche. Il y a avait des taches d'humidité sur le plafond. Le lit est confortable, et la pression de la douche est importante avec eau chaude. Nous avons eu une réduction sur hotel.com (124 euros au lieu de 308 euros). Mais le prix ne vaut pas la chambre. Le petit déjeuner est correct, mais le chaud est froid à 9h du matin. Manger du bacon froid, ce n'est pas le top. L'emplacement est super, le personnel est très accueillant, et les serviettes sont changées tous les jours.
8
Nell
22 mars 2025
·
A séjourné 4 nuits
Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
8
Jignesh
29 août 2023
·
A séjourné 2 nuits
Property was good and clean. Close by lake and most of attractions. Hotel staff was also cooperative and helpful. Only thing i missed is swiming pool, gym and breakfast portion was limited.
Property was good and clean. Close by lake and most of attractions. Hotel staff was also cooperative and helpful. Only thing i missed is swiming pool, gym and breakfast portion was limited.
10
Mat
13 août 2025
·
A séjourné 2 nuits
ホテルのスタッフの方々が皆さんどなたもとても感じが良く、お部屋も広く、清潔でした。 空調もちょうど良く、朝食もおかゆや果物などバラエティーに富んでいて美味しかったです。 ベッドはちょうど良い硬さでした。 旧市街のすぐ近くなので歩いてでかけることができましたし、ハロン湾ツアーもホテルまで迎えにきてくれました。 Wi-Fiも完備されていました。 空港の行き帰りもフライトに合わせて送迎頂き（7人乗り35USD）初めてのベトナムでしたが、安心して行けました。 スタッフさん達の笑顔や声かけが本当に爽やかで幸せな気分になりました。ありがとうございました😊
ホテルのスタッフの方々が皆さんどなたもとても感じが良く、お部屋も広く、清潔でした。 空調もちょうど良く、朝食もおかゆや果物などバラエティーに富んでいて美味しかったです。 ベッドはちょうど良い硬さでした。 旧市街のすぐ近くなので歩いてでかけることができましたし、ハロン湾ツアーもホテルまで迎えにきてくれました。 Wi-Fiも完備されていました。 空港の行き帰りもフライトに合わせて送迎頂き（7人乗り35USD）初めてのベトナムでしたが、安心して行けました。 スタッフさん達の笑顔や声かけが本当に爽やかで幸せな気分になりました。ありがとうございました😊
10
hong
30 déc. 2024
·
A séjourné 4 nuits
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
4
JILL
17 avr. 2025
·
A séjourné 2 nuits
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
10
Lily
7 juil. 2023
·
A séjourné 3 nuits
This hotel was very nice, clean, super good location close to everything. The service was exceptional. The breakfast was yummy and we love that we can order hot food like pho and eggs made fresh. The staff was amazing, everyone was very helpful, respectful and care trying to accommodate us and made us feel comfortable. Thank you for such a nice experience
This hotel was very nice, clean, super good location close to everything. The service was exceptional. The breakfast was yummy and we love that we can order hot food like pho and eggs made fresh. The staff was amazing, everyone was very helpful, respectful and care trying to accommodate us and made us feel comfortable. Thank you for such a nice experience
10
Cleona
23 nov. 2023
·
A séjourné 3 nuits
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
8
Louie
18 oct. 2023
·
A séjourné 3 nuits
Brian at the front desk was very helpful and the breakfast and coffee was excellent.
Brian at the front desk was very helpful and the breakfast and coffee was excellent.
10
Zulfikar
30 nov. 2025
·
A séjourné 2 nuits
Great clean room, personable staff, went above and beyond to be helpful. Wonderful breakfast! Overall rating of A++ Excellent!!!
Great clean room, personable staff, went above and beyond to be helpful. Wonderful breakfast! Overall rating of A++ Excellent!!!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
jean
16 janv. 2026
·
A séjourné 4 nuits
Hôtel bien situé, plusieurs sites intéressants a visiter a proximité, j'apprécie la propreté de la chambre, la compétence et la capacité d'écoute du personnel.
Hôtel bien situé, plusieurs sites intéressants a visiter a proximité, j'apprécie la propreté de la chambre, la compétence et la capacité d'écoute du personnel.
10
Agathe
22 nov. 2025
·
A séjourné 1 nuit
Personnel très serviable. Hôtel bien situé. Excellent séjour
Personnel très serviable. Hôtel bien situé. Excellent séjour
10
Anne
13 janv. 2024
·
A séjourné 2 nuits
Personnel très accueillant, serviable. Petit déjeuner simple mais varié. Chambre correct, propre. Bien situé, proche du lac et de la vie nocturne .
Personnel très accueillant, serviable. Petit déjeuner simple mais varié. Chambre correct, propre. Bien situé, proche du lac et de la vie nocturne .
6
john
17 juil. 2026
·
A séjourné 3 nuits
Fantastic staff. But the facilities are a bit worn, tis doesnt show up in pictures.A/c noisy. I moght expect more for. 4. star hotel.
Fantastic staff. But the facilities are a bit worn, tis doesnt show up in pictures.A/c noisy. I moght expect more for. 4. star hotel.
6
Johnny Van
16 juil. 2026
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A séjourné 3 nuits
The hotel is old, small, but room are spacious. However, the sound isolation is not good and you can hear the cleaner outside in the morning. It has only 1 elevator so can takes time to get up when the most crowded hour. Location is though superb.
The hotel is old, small, but room are spacious. However, the sound isolation is not good and you can hear the cleaner outside in the morning. It has only 1 elevator so can takes time to get up when the most crowded hour. Location is though superb.
Politiques de l’établissement
Arrivée
Départ
De 14:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: 94.00556216125489USD
- 2026-10-28: 62.27183405151368USD
- 2026-10-29: 74.71355498962403USD
- 2026-10-30: 131.00355128479003USD
- 2026-10-31: 87.81679505920411USD
- 2026-11-01: 124.15863317871094USD
- 2026-11-02: 94.07957906494141USD
- 2026-11-03: 81.59167342529297USD
- 2026-11-04: 81.59167342529297USD
- 2026-11-05: 115.92341280517579USD
- 2026-11-06: 87.8356262451172USD
- 2026-11-07: 78.47970669250489USD
- 2026-11-08: 72.25511503295898USD
- 2026-11-09: 72.23574532470704USD
- 2026-11-10: 81.59167342529297USD
- 2026-11-11: 113.11037725830079USD
- 2026-11-12: 124.9591423614502USD
- 2026-11-13: 100.354159274292USD
- 2026-11-14: 115.82335022583008USD
- 2026-11-15: 94.08967422180176USD
- 2026-11-16: 94.07957906494141USD
- 2026-11-17: 81.59167342529297USD
- 2026-11-18: 81.59167342529297USD
- 2026-11-19: 81.59167342529297USD
- 2026-11-20: 125.28935058288575USD
- 2026-11-21: 78.49926445617676USD
- 2026-11-22: 124.9591423614502USD
- 2026-11-23: 94.07957906494141USD
- 2026-11-24: 81.59167342529297USD
- 2026-11-25: 94.07957906494141USD
- 2026-11-26: NO DATA
- 2026-11-27: 87.8356262451172USD
- 2026-11-28: 87.8356262451172USD
- 2026-11-29: 115.94148322143555USD
- 2026-11-30: 81.59167342529297USD
- 2026-12-01: 81.620958782959USD
- 2026-12-02: 81.59167342529297USD
- 2026-12-03: 81.59167342529297USD
- 2026-12-04: 87.84720874938965USD
- 2026-12-05: 87.8356262451172USD
- 2026-12-06: 81.60474327697754USD
- 2026-12-07: 81.59167342529297USD
- 2026-12-08: 90.90757136535645USD
- 2026-12-09: 70.78110673370362USD
- 2026-12-10: 75.4778036682129USD
- 2026-12-11: 76.17845542297364USD
- 2026-12-12: 76.20826220703125USD
- 2026-12-13: 81.59198970031738USD
- 2026-12-14: 70.76492114562988USD
- 2026-12-15: 70.76492114562988USD
- 2026-12-16: 70.76492114562988USD
- 2026-12-17: 70.76492114562988USD
- 2026-12-18: 76.17845542297364USD
- 2026-12-19: 87.00553252563478USD
- 2026-12-20: 70.78110673370362USD
- 2026-12-21: 90.90757136535645USD
- 2026-12-22: 91.99184762878419USD
- 2026-12-23: 90.81751846313477USD
Cet hébergement assure votre transfert depuis l'aéroport (en supplément). Vous devez contacter l’hébergement à ce sujet 24 heures avant l’arrivée grâce aux coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- En fonction des pays, certaines lois peuvent contraindre les personnes n'étant pas mariées à réserver des chambres séparées. Dans le cas où l'hébergement l'exigerait, les clients sont chargés de fournir la preuve de leur mariage.
- L'hébergement est gratuit pour un enfant âgé de 4 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Le petit déjeuner buffet coûte environ 100000 VND par adulte et environ 50000 VND par enfant.
- Navette aéroport : 446000 VND par véhicule, aller simple
- Supplément en cas de départ tardif : 520000 VND (sous réserve de disponibilité)
- Lit d'appoint : 250000.0 VND par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Service en chambre
Service de voiturier
Organisation d'excursions
Nettoyage à sec
Services
Organisation d'excursions
Nettoyage à sec
Ménage
Service de change
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Lockers Available
Général
Service en chambre
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Chambre familiale
Parking
Parking
Navette aéroport
Service de voiturier
Station de recharge pour véhicule électrique
Parking (Limited)
Connexion Internet
Wi-fi gratuit