Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience
219 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
219 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience, los precios por noche son de 219 US$ de media en el mes más barato (septiembre) y de 380 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 343 US$ |
| febrero | 380 US$ |
| marzo | 339 US$ |
| abril | 263 US$ |
| mayo | 226 US$ |
| junio | 225 US$ |
| julio | 220 US$ |
| agosto | 224 US$ |
| septiembre | 219 US$ |
| octubre | 248 US$ |
| noviembre | 272 US$ |
| diciembre | 291 US$ |
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sept · 219 US$
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Más caro: febrero (aprox. 380 US$)
Más barato: septiembre (aprox. 219 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, un gimnasio abierto las 24 horas y 2 pistas de pickleball al aire libre. Encontrarás también conexión a I...
Servicios
Relájate en el spa completo, que ofrece masajes. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, un gimnasio abierto las 24 horas y 2 pistas de pickleball al aire libre. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. ¿Estás organizando un evento en Puerto Morelos? En este hotel tienes a tu disposición 403 metros cuadrados de espacio con zona para conferencias y 3 salas de reuniones. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Este hotel ofrece a sus huéspedes diversas opciones para comer algo, ya que cuenta con 4 restaurantes, una cafetería y servicio de habitaciones las 24 horas. Apaga tu sed en uno de los 6 bares con salón o los 2 bares junto a la piscina. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 355 habitaciones con decoraciones diferentes, equipadas con minibar y máquina de café espresso. Descansa como nunca en una cama con edredón de plumas y ropa de cama de alta calidad. Las habitaciones disponen de balcón o patio con mobiliario. La conexión wifi gratis te permitirá mantenerte al día de todo. Además, en tus ratos libres tendrás una Smart TV con canales por satélite para entretenerte. El baño privado está provisto de bañera profunda y cabezal de ducha tipo lluvia.
Ubicación
Si decides alojarte en Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive de Puerto Morelos, estarás junto al mar y a menos de 15 minutos en coche de Playa Puerto Morelos y Parque Nacional Arrecife de Puerto Morelos. Además, este hotel con todo incluido se encuentra a 15,7 km de Club de golf Moon Palace y a 11,7 km de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc.
Qué hay cerca
Parque Nacional Arrecife de Puerto Morelos(0.1 millas)
Bahía de Petempich(1.4 millas)
Playa Puerto Morelos(6.5 millas)
Jungle Spa(6.7 millas)
Monumento Ruta de los Cenotes(6.8 millas)
Jardín botánico Dr. Alfredo Barrera Marín(6.9 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(7.3 millas)
Santuario de la Esperanza y Cápsula del Tiempo(7.3 millas)
Plaza Central de Puerto Morelos(7.6 millas)
Iglesia católica San José(7.6 millas)
Faro Inclinado(7.6 millas)
Colectivo de Artesanos de Puerto Morelos(7.7 millas)
Playa Ojo de Agua(7.8 millas)
Grand Outlet Riviera Maya(7.9 millas)
Parque temático Xoximilco(8.5 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(12.5 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(46 millas)
Aeropuerto Internacional de Tulum (TQO)(90.3 millas)
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Ubicación
Carretera Cancún - Tulum Km. 27.5 Bahia, Calle Av Petempich Cuautla, Puerto Morelos, Estado de Quintana Roo, México
Parque Nacional Arrecife de Puerto Morelos (0.1 millas)
Bahía de Petempich (1.4 millas)
Playa Puerto Morelos (6.5 millas)
Jungle Spa (6.7 millas)
Monumento Ruta de los Cenotes (6.8 millas)
Jardín botánico Dr. Alfredo Barrera Marín (6.9 millas)
Reseñas de los huéspedes
8
Bueno
Basado en 1939 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience, los huéspedes elogian las instalaciones limpias y modernas y al personal amable, aunque señalan repetidamente la falta de una playa aprovechable y un ambiente relajado y tranquilo con opciones limitadas de vida nocturna.
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Opiniones de los huéspedes
En el Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience, los huéspedes elogian las instalaciones limpias y modernas y al personal amable, aunque señalan repetidamente la falta de una playa aprovechable y un ambiente relajado y tranquilo con opciones limitadas de vida nocturna.
La mayor parte del tiempo se transcurre en las diversas piscinas con bares integrados y en la cervecería del hotel; el spa y el gimnasio reciben cumplidos, aunque algunos bares y piscinas pueden cerrar temprano y se mencionan problemas ocasionales de mantenimiento. La comida y las bebidas reciben opiniones mixtas: puede ser difícil conseguir reservas para cenar, las opciones de almuerzo y recenas son limitadas, y los recargos del steakhouse contrastan con las críticas más positivas hacia el restaurante italiano. Las habitaciones son modernas y espaciosas, aunque algunos huéspedes informan de aire acondicionado difícil de regular, paredes delgadas o ruidos, y piscinas swim-up frías o menos útiles. Se recomienda esperar una estancia tranquila y centrada en la piscina, más que un destino de playa o vida nocturna.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
No hay una playa aprovechable, por lo que los huéspedes se reúnen en las múltiples piscinas con bares integrados y en la cervecería del hotel; el spa y el gimnasio son elogiados. El entretenimiento nocturno es ligero, algunos bares y piscinas cierran temprano y se han notado problemas ocasionales de mantenimiento en las piscinas.
Reseñas de huéspedes relacionadas
8
Thomas
2 nov 2025
·
Se alojó 4 noches
Beautiful views, meticulously kept property, lots of great food options, great pools with swim-up bars. Room was airy and spacious with an ample balcony. Great spot for a group gathering. Only downside is that the location is a bit isolated — no easy access to anything outside the resort. Also, due to past hurricanes, there is no beach. The seaweedy sea comes right up to the break-wall. We would have enjoyed a walk on the beach and some all-inclusive beach-related activities like snorkeling and kayaking, but those are not available here.
Beautiful views, meticulously kept property, lots of great food options, great pools with swim-up bars. Room was airy and spacious with an ample balcony. Great spot for a group gathering. Only downside is that the location is a bit isolated — no easy access to anything outside the resort. Also, due to past hurricanes, there is no beach. The seaweedy sea comes right up to the break-wall. We would have enjoyed a walk on the beach and some all-inclusive beach-related activities like snorkeling and kayaking, but those are not available here.
8
Justine
26 sept 2025
·
Se alojó 4 noches
Superb staff, very clean facility, modern comfortable rooms but no beach, no shuttle service, secluded
Superb staff, very clean facility, modern comfortable rooms but no beach, no shuttle service, secluded
4
Brian Chi Yan
23 nov 2025
·
Se alojó 7 noches
If cheap and cheerful is for you this will fit the bill, but did leave a lot to be desired. Pros: - Very clean - Friendly staff - Restaurants that required a reso were decent. - gym was well equipt. - Chill Out spot for lunch was decent. Burgers are bad but tacos were good. -Salted Rim bar was nice. - Likes you got to stock your own fridge with snacks. Cons: - The food was terrible. Buffet was awful, Landshark restaurant was also bad. Only the lunch spot and the restaurants that required a reservation were decent. - vlVery difficult to get a reso at a restaurant. Even first day of arrival we were told there were 0 reservations until late at night. Then the restaurants would be empty. - Pool was falling apart. Big holes at the bottom covered with mats. - no beach (we knew this before we went but it wasn't transparent). - no entertainment at night. 2 dinner shows (they were decent but it was during dinner so hard to appreciate). Otherwise minimal entertainment at Landshark. - The room walls were VERY thin. Yiu can hear it all! We would not return.
If cheap and cheerful is for you this will fit the bill, but did leave a lot to be desired. Pros: - Very clean - Friendly staff - Restaurants that required a reso were decent. - gym was well equipt. - Chill Out spot for lunch was decent. Burgers are bad but tacos were good. -Salted Rim bar was nice. - Likes you got to stock your own fridge with snacks. Cons: - The food was terrible. Buffet was awful, Landshark restaurant was also bad. Only the lunch spot and the restaurants that required a reservation were decent. - vlVery difficult to get a reso at a restaurant. Even first day of arrival we were told there were 0 reservations until late at night. Then the restaurants would be empty. - Pool was falling apart. Big holes at the bottom covered with mats. - no beach (we knew this before we went but it wasn't transparent). - no entertainment at night. 2 dinner shows (they were decent but it was during dinner so hard to appreciate). Otherwise minimal entertainment at Landshark. - The room walls were VERY thin. Yiu can hear it all! We would not return.
10
lyna
30 sept 2025
·
Se alojó 3 noches
excellent staff. clean room. delicious food and drinks. would come again. only thing is that the bars closed too early. it could be off peak season so hours are different. the buffet isnt open all day like other resorts. the best part was that they had their own brewery onsite!
excellent staff. clean room. delicious food and drinks. would come again. only thing is that the bars closed too early. it could be off peak season so hours are different. the buffet isnt open all day like other resorts. the best part was that they had their own brewery onsite!
8
Kaori
21 ene 2026
·
Se alojó 4 noches
No beach but the pool was good. Very clean throughout the facility. Staff were all friendly including Carlos Sanchez at the buffet restaurant. Wished steakhouse had more steak options than tenderloin but the quality was good. We had a great time overall especially at Land Shark for nightly entertainment.
No beach but the pool was good. Very clean throughout the facility. Staff were all friendly including Carlos Sanchez at the buffet restaurant. Wished steakhouse had more steak options than tenderloin but the quality was good. We had a great time overall especially at Land Shark for nightly entertainment.
10
Bev
23 nov 2025
·
Se alojó 6 noches
The pool was enjoyable. It was a little cold. The swim up bars close too early. The rooms were very clean, the beds very comfortable. The room temp was crazy cold. We had the thermostat checked 3 times. The temp stayed at 64, with the fan off, it goes to 73 and stays that warm. No happy medium. The margarita's tasted off. Their mix was fresca. The coffee shop was great, but nothing opens til 8:00am, so if your an early riser, you'll have your coffee in your room. There is only a Keurig. Food was very good.The orange juice is the best ever!
The pool was enjoyable. It was a little cold. The swim up bars close too early. The rooms were very clean, the beds very comfortable. The room temp was crazy cold. We had the thermostat checked 3 times. The temp stayed at 64, with the fan off, it goes to 73 and stays that warm. No happy medium. The margarita's tasted off. Their mix was fresca. The coffee shop was great, but nothing opens til 8:00am, so if your an early riser, you'll have your coffee in your room. There is only a Keurig. Food was very good.The orange juice is the best ever!
8
Joanna Elizabeth Lynn St
9 nov 2025
·
Se alojó 7 noches
Rooms were very clean, bright and beautiful. The pools were clean and well maintained daily. The drinks were varied and plentiful. They don't hold back on the alchol. The young lady who worked the last night of the the world series baseball game was extremely attentive and friendly. Lovely young lady served us again on our last night and did a wonderful job. Spa service was excellent! The ladies who did a massage for myself and my friend Debbie were excellent! Food was pretty good overall. It was such a good stay. All the staff were very friendly. Especially the waiters in the breakfast buffet. The girls in the coffee shop also all amazing! Concierge ws very helpful as well. I'm so bad with names and I'm exhausted from a long travel day but had to take a minute to thank all the staff we encountered.
Rooms were very clean, bright and beautiful. The pools were clean and well maintained daily. The drinks were varied and plentiful. They don't hold back on the alchol. The young lady who worked the last night of the the world series baseball game was extremely attentive and friendly. Lovely young lady served us again on our last night and did a wonderful job. Spa service was excellent! The ladies who did a massage for myself and my friend Debbie were excellent! Food was pretty good overall. It was such a good stay. All the staff were very friendly. Especially the waiters in the breakfast buffet. The girls in the coffee shop also all amazing! Concierge ws very helpful as well. I'm so bad with names and I'm exhausted from a long travel day but had to take a minute to thank all the staff we encountered.
10
Amie Elizabeth
20 sept 2025
·
Se alojó 6 noches
Fabulous resort everything was awesome! Only a few downsides; There is no sandy stretch of walkable beach and not swimmable water, that was a downer. The entertainment listed wasn’t always on for example we looked forward to karaoke then it wasn’t on when we got to the bar same happened with the foam party scheduled then no foam party!
Fabulous resort everything was awesome! Only a few downsides; There is no sandy stretch of walkable beach and not swimmable water, that was a downer. The entertainment listed wasn’t always on for example we looked forward to karaoke then it wasn’t on when we got to the bar same happened with the foam party scheduled then no foam party!
8
Mariana C
27 may 2025
·
Se alojó 5 noches
The gym was clean and well maintained. The main pool could use more cleaning, but probably because it was the busiest pool with people spilling alcohol all the time. Restaurants were good, but the best for sure was the service. The manager at the Shark restaurant was incredible, always going out of his way to make sure everyone was having a good time. The bartenders had great attitude and Moeses was the one everyone was looking for, he was fun, great attitude and would remember the drinks for each person for the rest of the week.
The gym was clean and well maintained. The main pool could use more cleaning, but probably because it was the busiest pool with people spilling alcohol all the time. Restaurants were good, but the best for sure was the service. The manager at the Shark restaurant was incredible, always going out of his way to make sure everyone was having a good time. The bartenders had great attitude and Moeses was the one everyone was looking for, he was fun, great attitude and would remember the drinks for each person for the rest of the week.
8
Carmen
24 nov 2025
·
Se alojó 5 noches
Clean rooms, excellent staff (especially Victor), and great food . Hydrotherapy was a great addition to our stay and all the staff were happy to help book any other excursions. I missed having a beachfront so I won’t personally return but if that’s not what you are looking for it’s great !
Clean rooms, excellent staff (especially Victor), and great food . Hydrotherapy was a great addition to our stay and all the staff were happy to help book any other excursions. I missed having a beachfront so I won’t personally return but if that’s not what you are looking for it’s great !
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las reseñas describen frecuentemente que el complejo y las habitaciones están muy limpios y bien mantenidos. Algunos mencionan problemas de limpieza o mantenimiento en las piscinas y olores a sargazo en el exterior.
Reseñas de huéspedes relacionadas
10
Richard
4 ago 2025
·
Se alojó 6 noches
Belle hôtel, très propre. Repas excellents. Mais aucune plage.
Belle hôtel, très propre. Repas excellents. Mais aucune plage.
8
Cheryl
13 jun 2025
·
Se alojó 6 noches
Most everyone was friendly and acted pleased we were there. One gal in the coffee shop had a bit of an attitude because I asked for cream after I received my coffee. Told me I should have ordered white coffee. Well I didn't know but thanks for reprimanding me. The pool was fun but toward the end of our vacation it was looking rough. Our floaties were covered in brown muck and my bathing suit was as well. By our swim up room there was brown stuff floating on the top. They finally cleaned it the night before we had to leave. The food was alright, I have had way worse at other resorts in Mexico. There was evening entertainment daily. The gal they had sing in Land Shark one evening was amazing and fun. All in all we had a great time!
Most everyone was friendly and acted pleased we were there. One gal in the coffee shop had a bit of an attitude because I asked for cream after I received my coffee. Told me I should have ordered white coffee. Well I didn't know but thanks for reprimanding me. The pool was fun but toward the end of our vacation it was looking rough. Our floaties were covered in brown muck and my bathing suit was as well. By our swim up room there was brown stuff floating on the top. They finally cleaned it the night before we had to leave. The food was alright, I have had way worse at other resorts in Mexico. There was evening entertainment daily. The gal they had sing in Land Shark one evening was amazing and fun. All in all we had a great time!
10
Marcia
25 jul 2025
·
Se alojó 4 noches
Everything about this resort is awesome, everything is margaritaville for sure, every single staff member was so friendly even the ones just passing by.We do a lot of all inclusives & here the food was really good. Love that there is a brewery that was fun. the only thing I didn't like was the big pool by ocean had black slime on all the walls, felt like algae not sure if they were trying to shock it at night & wasn't working but we wouldn't go in it, good thing is there is another pool that didn't have anything on the walls, cant see ocean but quite & there is a swim up bar at that one too. over all we had an awesome experience, would go back.
Everything about this resort is awesome, everything is margaritaville for sure, every single staff member was so friendly even the ones just passing by.We do a lot of all inclusives & here the food was really good. Love that there is a brewery that was fun. the only thing I didn't like was the big pool by ocean had black slime on all the walls, felt like algae not sure if they were trying to shock it at night & wasn't working but we wouldn't go in it, good thing is there is another pool that didn't have anything on the walls, cant see ocean but quite & there is a swim up bar at that one too. over all we had an awesome experience, would go back.
10
christopher g
18 nov 2025
·
Se alojó 7 noches
At the moment of arrival you can tell how clean and well maintained the entire property is. The pools, room, bars, restaurants were all spotless. Crews constantly cleaning everything. We had such a great time, the food was varied, delicious and well prepared. The drink service both bar and poolside never left us wanting anything else. The entertainment was fun in the pools, yet we were able to relax and have peace and quiet in our swim up. We are thrilled that we chose to visit
At the moment of arrival you can tell how clean and well maintained the entire property is. The pools, room, bars, restaurants were all spotless. Crews constantly cleaning everything. We had such a great time, the food was varied, delicious and well prepared. The drink service both bar and poolside never left us wanting anything else. The entertainment was fun in the pools, yet we were able to relax and have peace and quiet in our swim up. We are thrilled that we chose to visit
10
Cheryl
12 nov 2025
·
Se alojó 3 noches
Super clean, friendly staff, good food, loved the rooms!
Super clean, friendly staff, good food, loved the rooms!
6
Cynthia
18 jun 2025
·
Se alojó 3 noches
If I had known that there is no beach access at this resort, I would not have booked it. I was specifically wanting beach time. Also, the pool walls have black algae on them, and the smell of seaweed will knock you over anytime your outside.
If I had known that there is no beach access at this resort, I would not have booked it. I was specifically wanting beach time. Also, the pool walls have black algae on them, and the smell of seaweed will knock you over anytime your outside.
8
sean
29 nov 2025
·
Se alojó 6 noches
It was very nice and clean the people were very friendly
It was very nice and clean the people were very friendly
10
Jonathan
25 jun 2025
·
Se alojó 4 noches
Very clean rooms and amazing pools and bars. We had an excellent, relaxing vacation.
Very clean rooms and amazing pools and bars. We had an excellent, relaxing vacation.
8
Mariana C
27 may 2025
·
Se alojó 5 noches
The gym was clean and well maintained. The main pool could use more cleaning, but probably because it was the busiest pool with people spilling alcohol all the time. Restaurants were good, but the best for sure was the service. The manager at the Shark restaurant was incredible, always going out of his way to make sure everyone was having a good time. The bartenders had great attitude and Moeses was the one everyone was looking for, he was fun, great attitude and would remember the drinks for each person for the rest of the week.
The gym was clean and well maintained. The main pool could use more cleaning, but probably because it was the busiest pool with people spilling alcohol all the time. Restaurants were good, but the best for sure was the service. The manager at the Shark restaurant was incredible, always going out of his way to make sure everyone was having a good time. The bartenders had great attitude and Moeses was the one everyone was looking for, he was fun, great attitude and would remember the drinks for each person for the rest of the week.
10
Daniel
17 nov 2025
·
Se alojó 4 noches
Wonderful stay overall! Entire property kept very clean, organized, plenty of pool options with multiple swim-up bars, and delicious food options, especially with the rotating dinner buffet menus at main Boathouse. Every single meal was tasty. The entire staff was incredible, every single employee worked very hard to provide amazing, friendly, attentive service every day (Laura, Luis, Antony, Yassiel, Jose to name a few...), everyone was amazing and very much appreciated. The staff truly made our first stay in Cancun/Riviera Maya memorable. We also enjoyed the show performers each night in the restaurants, and thought the rooms were very nice and comfortable. The all-inclusive package was worth every dollar very well spent. Thank you!
Wonderful stay overall! Entire property kept very clean, organized, plenty of pool options with multiple swim-up bars, and delicious food options, especially with the rotating dinner buffet menus at main Boathouse. Every single meal was tasty. The entire staff was incredible, every single employee worked very hard to provide amazing, friendly, attentive service every day (Laura, Luis, Antony, Yassiel, Jose to name a few...), everyone was amazing and very much appreciated. The staff truly made our first stay in Cancun/Riviera Maya memorable. We also enjoyed the show performers each night in the restaurants, and thought the rooms were very nice and comfortable. The all-inclusive package was worth every dollar very well spent. Thank you!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas, espaciosas y cómodas, con algunas vistas fantásticas y populares opciones de piscinas swim-up. Algunos huéspedes reportan dificultades para controlar el aire acondicionado, paredes delgadas o ruido, y piscinas swim-up frías o poco útiles.
Reseñas de huéspedes relacionadas
8
Thomas
2 nov 2025
·
Se alojó 4 noches
Beautiful views, meticulously kept property, lots of great food options, great pools with swim-up bars. Room was airy and spacious with an ample balcony. Great spot for a group gathering. Only downside is that the location is a bit isolated — no easy access to anything outside the resort. Also, due to past hurricanes, there is no beach. The seaweedy sea comes right up to the break-wall. We would have enjoyed a walk on the beach and some all-inclusive beach-related activities like snorkeling and kayaking, but those are not available here.
Beautiful views, meticulously kept property, lots of great food options, great pools with swim-up bars. Room was airy and spacious with an ample balcony. Great spot for a group gathering. Only downside is that the location is a bit isolated — no easy access to anything outside the resort. Also, due to past hurricanes, there is no beach. The seaweedy sea comes right up to the break-wall. We would have enjoyed a walk on the beach and some all-inclusive beach-related activities like snorkeling and kayaking, but those are not available here.
8
Sheila
11 mar 2025
·
Se alojó 4 noches
My only complaint was my room was freezing. I could not regulate my air conditioning all over. I was very pleased with the room the bathroom the facility was extremely clean and nice. Had a great time.
My only complaint was my room was freezing. I could not regulate my air conditioning all over. I was very pleased with the room the bathroom the facility was extremely clean and nice. Had a great time.
10
Ivan
14 dic 2025
·
Se alojó 3 noches
Room was amazing. Lots of room great view.
Room was amazing. Lots of room great view.
8
Efren
7 abr 2025
·
Se alojó 4 noches
Room 225 bathroom door did not close. Also, toilet seat. Paint forward.
Room 225 bathroom door did not close. Also, toilet seat. Paint forward.
10
Sara
30 oct 2025
·
Se alojó 5 noches
Room was amazing, staff was great.
Room was amazing, staff was great.
10
Zulay
1 dic 2025
·
Se alojó 5 noches
the resort is beautiful, rooms are amazing and spacious. i had a great experience during my time there. the food was the best thing about the resort. drinks could've been stronger
the resort is beautiful, rooms are amazing and spacious. i had a great experience during my time there. the food was the best thing about the resort. drinks could've been stronger
10
Bev
23 nov 2025
·
Se alojó 6 noches
The pool was enjoyable. It was a little cold. The swim up bars close too early. The rooms were very clean, the beds very comfortable. The room temp was crazy cold. We had the thermostat checked 3 times. The temp stayed at 64, with the fan off, it goes to 73 and stays that warm. No happy medium. The margarita's tasted off. Their mix was fresca. The coffee shop was great, but nothing opens til 8:00am, so if your an early riser, you'll have your coffee in your room. There is only a Keurig. Food was very good.The orange juice is the best ever!
The pool was enjoyable. It was a little cold. The swim up bars close too early. The rooms were very clean, the beds very comfortable. The room temp was crazy cold. We had the thermostat checked 3 times. The temp stayed at 64, with the fan off, it goes to 73 and stays that warm. No happy medium. The margarita's tasted off. Their mix was fresca. The coffee shop was great, but nothing opens til 8:00am, so if your an early riser, you'll have your coffee in your room. There is only a Keurig. Food was very good.The orange juice is the best ever!
4
Kathleen
1 dic 2025
·
Se alojó 5 noches
The room was not very sound proof. Our neighbors had domestics. The manager let them stay in their room with no regard to the fact we spent 3 of our 5 nights up until 4am. The front desk disregarded our concerns regarding the violent people next to us. The drink options are awful. We ended up purchasing our own drinks. Reservations for dinner are extremely limited. Most the staff was amazing, that was the only saving grace.
The room was not very sound proof. Our neighbors had domestics. The manager let them stay in their room with no regard to the fact we spent 3 of our 5 nights up until 4am. The front desk disregarded our concerns regarding the violent people next to us. The drink options are awful. We ended up purchasing our own drinks. Reservations for dinner are extremely limited. Most the staff was amazing, that was the only saving grace.
10
Deborah
28 oct 2025
·
Se alojó 6 noches
Room & resort as a whole was beautiful and very clean. The majority of the staff were pleasant. Although because it's so small the pools are on top of each other, and the music overlaps so you can't relax if you want to. The food was good, not always great but there is enough variety to always find something.
Room & resort as a whole was beautiful and very clean. The majority of the staff were pleasant. Although because it's so small the pools are on top of each other, and the music overlaps so you can't relax if you want to. The food was good, not always great but there is enough variety to always find something.
8
Kellie
27 oct 2025
·
Se alojó 3 noches
The grounds, pools, and restaurants were well done and the staff was nice. Strangely, the 5 o’clock Somewhere Swim Up bar closes at 5, despite the pool being open until 7. For the restaurants, the menus and restaurant options were limited. The best food was probably the tacos and ceviche at the License to Chill lunch place. Rooms are clean and tidy, but the swim-up suite wasn’t worth it because the water was so cold that it was unusable. Overall, it was a nice place. I’ve stayed at nicer, but I’ve also stayed at much worse.
The grounds, pools, and restaurants were well done and the staff was nice. Strangely, the 5 o’clock Somewhere Swim Up bar closes at 5, despite the pool being open until 7. For the restaurants, the menus and restaurant options were limited. The best food was probably the tacos and ceviche at the License to Chill lunch place. Rooms are clean and tidy, but the swim-up suite wasn’t worth it because the water was so cold that it was unusable. Overall, it was a nice place. I’ve stayed at nicer, but I’ve also stayed at much worse.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente elogiado por ser amable y atento. Entre las frustraciones recurrentes se encuentran las insistentes ofertas de tiempos compartidos, la dificultad para conseguir reservas de cena a través del conserje, algún desplante ocasional y una falta de seguimiento inconsistente en las solicitudes.
Reseñas de huéspedes relacionadas
4
Brendan
27 dic 2025
·
Se alojó 4 noches
I wouldn't stay here again. There are some wonderful staff, but also some really unhappy staff. The concierge basically didn't care about our experience. We were assigned to Febe but couldn't find her and the others (Humberto as one) wouldn't help us and spent our experience with him playing a game on his phone. At check-in we were PROMISED a late check out which they took back later which really screwed up our plans. I dont like being lied to. Also, this isnt a real all-inclusive resort. You need to pay for beer and non alcoholic drinks with points or money for the mini bar. Everything is an upgrade fee.. including the steak house a-la carte. There, they give you a menu of really expensive add ons to your meal. Even things at the gift shop were at gouge pricing. Heartburn medication (TUMS) were 15$ USD... more evidence that they dont care if you have a good experience. Another thing... if you request not to have your room cleaned by turning the light to red.. then please dont enter the room. Its absolutely intrusive. I definitely would never stay here again let alone join their points club. Dreams next door was much better. Riu in Cancun was better. The good things.. the rooms are really nice, resort is clean and designed well. Laura at 5o'clock somewhere was absolutely wonderful. The entertainment there was great too. Conclusion... find a better place to stay. We used our points and grabbed some beer to give away to the taxi driver.
I wouldn't stay here again. There are some wonderful staff, but also some really unhappy staff. The concierge basically didn't care about our experience. We were assigned to Febe but couldn't find her and the others (Humberto as one) wouldn't help us and spent our experience with him playing a game on his phone. At check-in we were PROMISED a late check out which they took back later which really screwed up our plans. I dont like being lied to. Also, this isnt a real all-inclusive resort. You need to pay for beer and non alcoholic drinks with points or money for the mini bar. Everything is an upgrade fee.. including the steak house a-la carte. There, they give you a menu of really expensive add ons to your meal. Even things at the gift shop were at gouge pricing. Heartburn medication (TUMS) were 15$ USD... more evidence that they dont care if you have a good experience. Another thing... if you request not to have your room cleaned by turning the light to red.. then please dont enter the room. Its absolutely intrusive. I definitely would never stay here again let alone join their points club. Dreams next door was much better. Riu in Cancun was better. The good things.. the rooms are really nice, resort is clean and designed well. Laura at 5o'clock somewhere was absolutely wonderful. The entertainment there was great too. Conclusion... find a better place to stay. We used our points and grabbed some beer to give away to the taxi driver.
8
Eric
9 ago 2025
·
Se alojó 7 noches
The resort was very clean and well maintained. The dining options are limited, both the Italian and Steakhouse are only open on certain days. The Italian was delicious, we did not get to the steakhouse. The staff here was amazing. My rating would be lower without them. Christian (reception area) welcomed us with a warm smile & took care of us with my transportation mess up. He was super friendly and helpful. Aaron at Landshark was on top of our drinks and food, making sure we had the best service possible on each visit. We got to know each other a bit on a personal level which is awesome. It was a sad good bye when he came and found us across the resort on our last night together. We will miss "A A Ron" 😁 Marchello at the boathouse was another who also met us each morning with a warm welcome, asking us to sit near him so he could take care of us and talk a bit. I can still see his friendly smile. Eduardo at the 5 O'clock Somewhere bar was on top of his game. Calm personality, always knew our drinks and made them perfect! The entertainment staff is a great crew. We like to get involved, so got to spend plenty of time with them. Angelo, Quetzal, Mariel & Ozzy - thanks for that last volleyball game. To you and the rest of the entertainment staff, thanks for a great week! Up at the Chill bar the food was great. The tall slender guy who moves around quickly was also awesome. Sadly don't have his name. No beach, no big stage performances, but overall, great!
The resort was very clean and well maintained. The dining options are limited, both the Italian and Steakhouse are only open on certain days. The Italian was delicious, we did not get to the steakhouse. The staff here was amazing. My rating would be lower without them. Christian (reception area) welcomed us with a warm smile & took care of us with my transportation mess up. He was super friendly and helpful. Aaron at Landshark was on top of our drinks and food, making sure we had the best service possible on each visit. We got to know each other a bit on a personal level which is awesome. It was a sad good bye when he came and found us across the resort on our last night together. We will miss "A A Ron" 😁 Marchello at the boathouse was another who also met us each morning with a warm welcome, asking us to sit near him so he could take care of us and talk a bit. I can still see his friendly smile. Eduardo at the 5 O'clock Somewhere bar was on top of his game. Calm personality, always knew our drinks and made them perfect! The entertainment staff is a great crew. We like to get involved, so got to spend plenty of time with them. Angelo, Quetzal, Mariel & Ozzy - thanks for that last volleyball game. To you and the rest of the entertainment staff, thanks for a great week! Up at the Chill bar the food was great. The tall slender guy who moves around quickly was also awesome. Sadly don't have his name. No beach, no big stage performances, but overall, great!
6
MIKE
30 jul 2025
·
Se alojó 5 noches
The resort is clean, beautifully designed/furnished, compact, easy to navigate/walk and up to date. The staff & service was awesome, accommodating and fun/engaging. Our room was on par with expectations. Restaurants - 4 restaurants. The Boathouse (buffet) Landshark (bar type food) a couple of poolside snack places, Italian & a Steakhouse. Here is where my issue is. The Italian & Steakhouse require reservations, made by your assigned concierge. Their hours are 8 to 4, so when we got in at 4.30pm we had to wait until the next day to meet with him and were only able to get 1 reservation in at 9.30 for the 5 days we were there, everything else was already booked up at both restaurants. We didn't come to a resort and pay all this money to eat buffet and bar type food for dinner 4 out out the 5 nights. So this was extremely disappointing. In Room mini bar - They only have water in the mini bar and give you points based on the number of nights you stay to purchase drinks and snacks at their store. .THIS IS VERY MISLEADING & a JOKE. The only drinks are Coke, Diet Coke, Sprite and Fresca. Gatorade is available for an extra charge. 4 types of chips/snacks you can use points on. But other snacks like candy bars, etc are extra. For alcohol, they have 3 or 4 beer varieties u can spend your points on, but hard liquor is an extra cost. We had 13k of points and were only able to spend like 2500 total. We were bugged about their 'vacation club" aka Time Share several times as well.
The resort is clean, beautifully designed/furnished, compact, easy to navigate/walk and up to date. The staff & service was awesome, accommodating and fun/engaging. Our room was on par with expectations. Restaurants - 4 restaurants. The Boathouse (buffet) Landshark (bar type food) a couple of poolside snack places, Italian & a Steakhouse. Here is where my issue is. The Italian & Steakhouse require reservations, made by your assigned concierge. Their hours are 8 to 4, so when we got in at 4.30pm we had to wait until the next day to meet with him and were only able to get 1 reservation in at 9.30 for the 5 days we were there, everything else was already booked up at both restaurants. We didn't come to a resort and pay all this money to eat buffet and bar type food for dinner 4 out out the 5 nights. So this was extremely disappointing. In Room mini bar - They only have water in the mini bar and give you points based on the number of nights you stay to purchase drinks and snacks at their store. .THIS IS VERY MISLEADING & a JOKE. The only drinks are Coke, Diet Coke, Sprite and Fresca. Gatorade is available for an extra charge. 4 types of chips/snacks you can use points on. But other snacks like candy bars, etc are extra. For alcohol, they have 3 or 4 beer varieties u can spend your points on, but hard liquor is an extra cost. We had 13k of points and were only able to spend like 2500 total. We were bugged about their 'vacation club" aka Time Share several times as well.
10
Norman
24 nov 2025
·
Se alojó 6 noches
This was one of the funnest trips that I have had in a long time. Let me start with the staff; they were the friendliest, most helpful staff I have seen on a resort. I would like to give credit to Humberto, by the pool, and Noel and Gabino in the Boathouse for breakfast, and at lunch. The entire staff at the Boathouse was super nice, and I wish I had everyone else's name as well. Landshark was a lot of fun, the band/singers were great, and service as well. Thank you all for everything.
This was one of the funnest trips that I have had in a long time. Let me start with the staff; they were the friendliest, most helpful staff I have seen on a resort. I would like to give credit to Humberto, by the pool, and Noel and Gabino in the Boathouse for breakfast, and at lunch. The entire staff at the Boathouse was super nice, and I wish I had everyone else's name as well. Landshark was a lot of fun, the band/singers were great, and service as well. Thank you all for everything.
4
Mohsen
2 ene 2026
·
Se alojó 2 noches
Overall, the rooms are good and clean, and the room quality is acceptable. However, the service is below average. By this, I mean the service culture is not disciplined or professional. If you do not tip or pay extra to the staff, you do not receive proper or consistent service. Considering the high price of this hotel, the service quality does not match what you pay. There is no direct access to the sea, which is a big disappointment. Also, there are not enough sun beds for guests. Even less than one-third of the hotel guests can find a sun bed. I went to the pool area at 7:30 a.m., and all the sun beds were already taken. The food is below average, with limited variety and taste. Drinks are just average, nothing special. Hotel amenities are also average and do not feel premium. The location is below average and not very convenient compared to other hotels in the same price range. Overall, this hotel does not offer good value for the money, mainly due to weak service, poor facilities, and lack of beach access.
Overall, the rooms are good and clean, and the room quality is acceptable. However, the service is below average. By this, I mean the service culture is not disciplined or professional. If you do not tip or pay extra to the staff, you do not receive proper or consistent service. Considering the high price of this hotel, the service quality does not match what you pay. There is no direct access to the sea, which is a big disappointment. Also, there are not enough sun beds for guests. Even less than one-third of the hotel guests can find a sun bed. I went to the pool area at 7:30 a.m., and all the sun beds were already taken. The food is below average, with limited variety and taste. Drinks are just average, nothing special. Hotel amenities are also average and do not feel premium. The location is below average and not very convenient compared to other hotels in the same price range. Overall, this hotel does not offer good value for the money, mainly due to weak service, poor facilities, and lack of beach access.
8
Alex
1 dic 2025
·
Se alojó 3 noches
No te permiten usar las instalaciones antes de recibir tu habitación, ni después del check out. Los restaurantes de especialidades no hay reservas aunque no se llenan
No te permiten usar las instalaciones antes de recibir tu habitación, ni después del check out. Los restaurantes de especialidades no hay reservas aunque no se llenan
8
Danielle
13 nov 2025
·
Se alojó 9 noches
Room was clean service was a little slow but always kind, pool was beautiful and for a smaller resort it was peaceful and perfect for me! Although I tripped on a mat and fell down the stairs and broke both my feet before we even checked in everyone was so kind and helpful!
Room was clean service was a little slow but always kind, pool was beautiful and for a smaller resort it was peaceful and perfect for me! Although I tripped on a mat and fell down the stairs and broke both my feet before we even checked in everyone was so kind and helpful!
4
Paul
18 nov 2025
·
Se alojó 5 noches
Staff was lacking in helpfulness. Dinner options were a very poor selection. No open dinner reservations from the time we landed for our entire 6 day stay. Rooms were nice and they switched us to accommodate a nonworking toilet. Overpriced premium food and booze as well. Point system for snacks and drinks is a absolutely joke! I though an all inclusive was all inclusive!!!??? Took sports flags off our swim up without telling us and had to enquire about where it went to get it back. NOT recommend. Many much better all-inclusive's for the price!
Staff was lacking in helpfulness. Dinner options were a very poor selection. No open dinner reservations from the time we landed for our entire 6 day stay. Rooms were nice and they switched us to accommodate a nonworking toilet. Overpriced premium food and booze as well. Point system for snacks and drinks is a absolutely joke! I though an all inclusive was all inclusive!!!??? Took sports flags off our swim up without telling us and had to enquire about where it went to get it back. NOT recommend. Many much better all-inclusive's for the price!
10
Artsiom
15 oct 2025
·
Se alojó 10 noches
Absolutely wonderful stay! The hotel was clean, comfortable, and in a great location—but what really made the experience exceptional was the staff. Jorge, Armando, and Ivan went above and beyond to make us feel welcome and taken care of. They were incredibly friendly, helpful, and always had a smile. Would definitely come back just for the amazing service!
Absolutely wonderful stay! The hotel was clean, comfortable, and in a great location—but what really made the experience exceptional was the staff. Jorge, Armando, and Ivan went above and beyond to make us feel welcome and taken care of. They were incredibly friendly, helpful, and always had a smile. Would definitely come back just for the amazing service!
10
Daniel
17 nov 2025
·
Se alojó 4 noches
Wonderful stay overall! Entire property kept very clean, organized, plenty of pool options with multiple swim-up bars, and delicious food options, especially with the rotating dinner buffet menus at main Boathouse. Every single meal was tasty. The entire staff was incredible, every single employee worked very hard to provide amazing, friendly, attentive service every day (Laura, Luis, Antony, Yassiel, Jose to name a few...), everyone was amazing and very much appreciated. The staff truly made our first stay in Cancun/Riviera Maya memorable. We also enjoyed the show performers each night in the restaurants, and thought the rooms were very nice and comfortable. The all-inclusive package was worth every dollar very well spent. Thank you!
Wonderful stay overall! Entire property kept very clean, organized, plenty of pool options with multiple swim-up bars, and delicious food options, especially with the rotating dinner buffet menus at main Boathouse. Every single meal was tasty. The entire staff was incredible, every single employee worked very hard to provide amazing, friendly, attentive service every day (Laura, Luis, Antony, Yassiel, Jose to name a few...), everyone was amazing and very much appreciated. The staff truly made our first stay in Cancun/Riviera Maya memorable. We also enjoyed the show performers each night in the restaurants, and thought the rooms were very nice and comfortable. The all-inclusive package was worth every dollar very well spent. Thank you!
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Ubicación
La propiedad está aislada y hay pocos lugares para visitar a pie; muchos señalan que no hay una playa accesible en el lugar. Para llegar a atracciones externas se suelen requerir taxis y algunos mencionan que los caminos de acceso son irregulares.
Reseñas de huéspedes relacionadas
8
Thomas
2 nov 2025
·
Se alojó 4 noches
Beautiful views, meticulously kept property, lots of great food options, great pools with swim-up bars. Room was airy and spacious with an ample balcony. Great spot for a group gathering. Only downside is that the location is a bit isolated — no easy access to anything outside the resort. Also, due to past hurricanes, there is no beach. The seaweedy sea comes right up to the break-wall. We would have enjoyed a walk on the beach and some all-inclusive beach-related activities like snorkeling and kayaking, but those are not available here.
Beautiful views, meticulously kept property, lots of great food options, great pools with swim-up bars. Room was airy and spacious with an ample balcony. Great spot for a group gathering. Only downside is that the location is a bit isolated — no easy access to anything outside the resort. Also, due to past hurricanes, there is no beach. The seaweedy sea comes right up to the break-wall. We would have enjoyed a walk on the beach and some all-inclusive beach-related activities like snorkeling and kayaking, but those are not available here.
10
Richard
4 ago 2025
·
Se alojó 6 noches
Belle hôtel, très propre. Repas excellents. Mais aucune plage.
Belle hôtel, très propre. Repas excellents. Mais aucune plage.
8
Caitlin
3 sept 2025
·
Se alojó 5 noches
Beautiful resort. Staff was very friendly. My husband and I were on our honeymoon and enjoyed this resort very much. There were a few things that disappointed us, - no beach (which we expected) we are more pool people but it would have been nice to walk the beach. - The bars close too early, we met a few people there and wanted to continue drinking but landshark closed at 1am so we just sat outside and hung out but it would of been nice to have a few more drinks - The resort is in the middle of nowhere and you can’t just take a walk off the resort which we would of liked - We also went at the end of August where there’s a lot of seaweed and so the smell was very strong If this stuff doesn’t bother you, it’s a great resort. The pool was beautiful, drinks were flowing, food was pretty good and our room was stunning. & it was only a $10-$30 Uber ride to the city.
Beautiful resort. Staff was very friendly. My husband and I were on our honeymoon and enjoyed this resort very much. There were a few things that disappointed us, - no beach (which we expected) we are more pool people but it would have been nice to walk the beach. - The bars close too early, we met a few people there and wanted to continue drinking but landshark closed at 1am so we just sat outside and hung out but it would of been nice to have a few more drinks - The resort is in the middle of nowhere and you can’t just take a walk off the resort which we would of liked - We also went at the end of August where there’s a lot of seaweed and so the smell was very strong If this stuff doesn’t bother you, it’s a great resort. The pool was beautiful, drinks were flowing, food was pretty good and our room was stunning. & it was only a $10-$30 Uber ride to the city.
10
Maria
5 sept 2025
·
Se alojó 3 noches
The best service and great spacious place to stay!
The best service and great spacious place to stay!
8
Carolyn
12 abr 2025
·
Se alojó 7 noches
It's a lovely newer resort, very clean and well maintained. Our WestJet package didn’t include the airport transfer so we had to make last minute taxi arrangements at the airport. There is no beach, not all bars had international alcohol and some of the concierge team lost interest in helping us once we rejected the privilege club information tour.
It's a lovely newer resort, very clean and well maintained. Our WestJet package didn’t include the airport transfer so we had to make last minute taxi arrangements at the airport. There is no beach, not all bars had international alcohol and some of the concierge team lost interest in helping us once we rejected the privilege club information tour.
8
Justine
26 sept 2025
·
Se alojó 4 noches
Superb staff, very clean facility, modern comfortable rooms but no beach, no shuttle service, secluded
Superb staff, very clean facility, modern comfortable rooms but no beach, no shuttle service, secluded
8
Jorjann
3 may 2025
·
Se alojó 5 noches
Only reason for 4 stars: NOTHING around the property to walk to. No shops, markets, etc. You are literally in the middle of the trees with a few other properties. Everything would be a taxi/uber ride away. The property was amazing. Clean. Staff perfect! Good food. Hard to get in the 2 dinner places that require reservations.
Only reason for 4 stars: NOTHING around the property to walk to. No shops, markets, etc. You are literally in the middle of the trees with a few other properties. Everything would be a taxi/uber ride away. The property was amazing. Clean. Staff perfect! Good food. Hard to get in the 2 dinner places that require reservations.
6
Julie
24 ago 2025
·
Se alojó 7 noches
Lots to unpack here. Smelly property, mildew and seaweed. Beach useable right now. Limited dining and entertainment options. Far from any excursion, shopping, and activities otherwise. Reapeated playlist at pools. In room switches and lighting will break up your relationship, if you’re not strong😆 Staff if great, resort is smaller than most but overall a ok place to stay. Very secluded, won’t be a repeat destination for me.
Lots to unpack here. Smelly property, mildew and seaweed. Beach useable right now. Limited dining and entertainment options. Far from any excursion, shopping, and activities otherwise. Reapeated playlist at pools. In room switches and lighting will break up your relationship, if you’re not strong😆 Staff if great, resort is smaller than most but overall a ok place to stay. Very secluded, won’t be a repeat destination for me.
10
BLAS ALEJANDRO
16 ago 2025
·
Se alojó 7 noches
Love staying at Margaritaville’s resorts and this one is a beautiful resort with beautiful pools and bars. Rooms are great and restaurants and shows are very nice. Adults only was a plus. What I did not like? No beach!! Even it’s advertised. Big disappointment. Also, the roads to access the resort are very bad.
Love staying at Margaritaville’s resorts and this one is a beautiful resort with beautiful pools and bars. Rooms are great and restaurants and shows are very nice. Adults only was a plus. What I did not like? No beach!! Even it’s advertised. Big disappointment. Also, the roads to access the resort are very bad.
8
Sean
6 jul 2025
·
Se alojó 6 noches
The hotel and staff were amazing. Only down side is it is very far from excursions would still visit again for the environment and atmosphere
The hotel and staff were amazing. Only down side is it is very far from excursions would still visit again for the environment and atmosphere
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Comida
La comida y las bebidas son inconsistentes: varios huéspedes disfrutaron de las opciones (especialmente el italiano), pero otros consideraron que el buffet o los locales eran mediocres, encontraron opciones limitadas para el almuerzo o recenas y tuvieron problemas para conseguir reservas para cenar; la calidad y los recargos del steakhouse son preocupaciones recurrentes.
Reseñas de huéspedes relacionadas
6
Larry
13 feb 2026
·
Se alojó 5 noches
Location was great! Room clean and staff very nice. Food was average to poor except for hamburgers. Don’t eat at Italian restaurant as food was unacceptable. Fin restaurant was just ok.
Location was great! Room clean and staff very nice. Food was average to poor except for hamburgers. Don’t eat at Italian restaurant as food was unacceptable. Fin restaurant was just ok.
8
John Robert
21 jun 2025
·
Se alojó 7 noches
We had a nice time here for a week. Unfortunately theirs is no beach. Staff friendly , drinks and bar service good. Steakhouse was not good. Frank and Lola’s was excellent. Overall food was great.
We had a nice time here for a week. Unfortunately theirs is no beach. Staff friendly , drinks and bar service good. Steakhouse was not good. Frank and Lola’s was excellent. Overall food was great.
4
Brian Chi Yan
23 nov 2025
·
Se alojó 7 noches
If cheap and cheerful is for you this will fit the bill, but did leave a lot to be desired. Pros: - Very clean - Friendly staff - Restaurants that required a reso were decent. - gym was well equipt. - Chill Out spot for lunch was decent. Burgers are bad but tacos were good. -Salted Rim bar was nice. - Likes you got to stock your own fridge with snacks. Cons: - The food was terrible. Buffet was awful, Landshark restaurant was also bad. Only the lunch spot and the restaurants that required a reservation were decent. - vlVery difficult to get a reso at a restaurant. Even first day of arrival we were told there were 0 reservations until late at night. Then the restaurants would be empty. - Pool was falling apart. Big holes at the bottom covered with mats. - no beach (we knew this before we went but it wasn't transparent). - no entertainment at night. 2 dinner shows (they were decent but it was during dinner so hard to appreciate). Otherwise minimal entertainment at Landshark. - The room walls were VERY thin. Yiu can hear it all! We would not return.
If cheap and cheerful is for you this will fit the bill, but did leave a lot to be desired. Pros: - Very clean - Friendly staff - Restaurants that required a reso were decent. - gym was well equipt. - Chill Out spot for lunch was decent. Burgers are bad but tacos were good. -Salted Rim bar was nice. - Likes you got to stock your own fridge with snacks. Cons: - The food was terrible. Buffet was awful, Landshark restaurant was also bad. Only the lunch spot and the restaurants that required a reservation were decent. - vlVery difficult to get a reso at a restaurant. Even first day of arrival we were told there were 0 reservations until late at night. Then the restaurants would be empty. - Pool was falling apart. Big holes at the bottom covered with mats. - no beach (we knew this before we went but it wasn't transparent). - no entertainment at night. 2 dinner shows (they were decent but it was during dinner so hard to appreciate). Otherwise minimal entertainment at Landshark. - The room walls were VERY thin. Yiu can hear it all! We would not return.
10
Zulay
1 dic 2025
·
Se alojó 5 noches
the resort is beautiful, rooms are amazing and spacious. i had a great experience during my time there. the food was the best thing about the resort. drinks could've been stronger
the resort is beautiful, rooms are amazing and spacious. i had a great experience during my time there. the food was the best thing about the resort. drinks could've been stronger
10
DUC HIEU
29 nov 2025
·
Se alojó 4 noches
The food is good, but lack of variety. Need to have more Asian food. Otherwise everything is perfect!
The food is good, but lack of variety. Need to have more Asian food. Otherwise everything is perfect!
8
Samantha Ann
15 sept 2025
·
Se alojó 4 noches
Overall, we really enjoyed our stay at this property!! Positives: 1. This is the first ever resort that had captain Morgan rum, which we were SO excited about. It is typically the only liquor my husband and I will drink, and can only ever get it on cruises! 2. Every meal tasted good, the food at the wedding and steakhouse was GREAT! 3. Staff was super helpful and friendly 4. The room (King Paradise) was extremely nice, big and clean! It surprised our expectations for sure. 5. The pools and resort weren’t busy at all. We never had to fight for a lounging chair. Dining was easy. However, make sure to book your Italian and steakhouse spot right away! We missed out on Italian because we assumed we could do it last minute. 6. The coffee was really good for a resort!! Things we wish were better: 1. I felt like breakfast ran out of quality fruit every day and could have had a wider variety. 2. There was not a lunch buffet, so you would have to eat at the restaurant which took 1 hour one day, so we didn’t love that. We like quick food to grab and go during the day. 3. We knew this, but if you go July- September, it is a heavy seaweed season and you will smell it. However, we got pretty used to it. 4. Although there is no beach, we felt like on our 4 day trip we were good with the pools! 5. We wished there were more activities. We did not do any excursions due to limited time, so we can’t speak to how the resort handled such thing. We have nothing truly bad to say and would return!
Overall, we really enjoyed our stay at this property!! Positives: 1. This is the first ever resort that had captain Morgan rum, which we were SO excited about. It is typically the only liquor my husband and I will drink, and can only ever get it on cruises! 2. Every meal tasted good, the food at the wedding and steakhouse was GREAT! 3. Staff was super helpful and friendly 4. The room (King Paradise) was extremely nice, big and clean! It surprised our expectations for sure. 5. The pools and resort weren’t busy at all. We never had to fight for a lounging chair. Dining was easy. However, make sure to book your Italian and steakhouse spot right away! We missed out on Italian because we assumed we could do it last minute. 6. The coffee was really good for a resort!! Things we wish were better: 1. I felt like breakfast ran out of quality fruit every day and could have had a wider variety. 2. There was not a lunch buffet, so you would have to eat at the restaurant which took 1 hour one day, so we didn’t love that. We like quick food to grab and go during the day. 3. We knew this, but if you go July- September, it is a heavy seaweed season and you will smell it. However, we got pretty used to it. 4. Although there is no beach, we felt like on our 4 day trip we were good with the pools! 5. We wished there were more activities. We did not do any excursions due to limited time, so we can’t speak to how the resort handled such thing. We have nothing truly bad to say and would return!
8
Cristina May
14 nov 2025
·
Se alojó 7 noches
Best 3. Rooms food. People. Worst things Prestige sell. No liquor to room service. Lack of alacart availability
Best 3. Rooms food. People. Worst things Prestige sell. No liquor to room service. Lack of alacart availability
8
Susan Marie
27 nov 2025
·
Se alojó 10 noches
The resort is immaculate! The staff were exceptionally friendly and helpful. The buffet wasn’t very good as far as selection and availability of food was intermittent. The Italian restaurant was amazing, but the steakhouse was a big disappointment in the food category.
The resort is immaculate! The staff were exceptionally friendly and helpful. The buffet wasn’t very good as far as selection and availability of food was intermittent. The Italian restaurant was amazing, but the steakhouse was a big disappointment in the food category.
6
Marites
11 jul 2025
·
Se alojó 3 noches
Limited food property and choices
Limited food property and choices
6
Howard
2 ago 2025
·
Se alojó 5 noches
The property was just ok, not many choices in terms of dinning. Every night no matter where we went to eat there was always many items on the menu that weren’t available! Then getting a reservation at the steak house or the Italian restaurant was almost impossible when it wasn’t even crowded at all. When we did dine there half the restaurant was empty but they say there’s no reservations available. Portions were very small. The steak house was just another money grab. You could choose from a very limited menu and what was on there was very below barge at best. That’s because they wanted you to buy there prime cuts that were outrageously expensive!! Overall staff was nice and the room was clean but definitely wouldn’t return nor would I recommend it!!
The property was just ok, not many choices in terms of dinning. Every night no matter where we went to eat there was always many items on the menu that weren’t available! Then getting a reservation at the steak house or the Italian restaurant was almost impossible when it wasn’t even crowded at all. When we did dine there half the restaurant was empty but they say there’s no reservations available. Portions were very small. The steak house was just another money grab. You could choose from a very limited menu and what was on there was very below barge at best. That’s because they wanted you to buy there prime cuts that were outrageously expensive!! Overall staff was nice and the room was clean but definitely wouldn’t return nor would I recommend it!!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Gabriel
27 jul 2026
·
Se alojó 1 noche
La atención fue muy buena, los lugares muy limpios y el personal muy amable.
La atención fue muy buena, los lugares muy limpios y el personal muy amable.
8
Hector M
27 jul 2026
·
Se alojó 1 noche
Al ser temporada baja, se nota la falta de personal. Al menos deberían dejar a los más movidos y personal que de verdad se esfuerze por atender o al menos estar al tanto cuando llegue un huésped y atender o mínimo un “enseguida estoy con ustedes” y no esperar 5-10 minutos. Y repito no hay muchos huéspedes para no poder hacer eso! La cafetería estuvo cerrada un rato ya que la chica se fue a comer y no había relevo!. En el bufete la cena los meseros eran muy muy pocos pasó lo mismo, habían pocos comensales y la atención no fue buena. LandShark solo tenía un mesero en el día y no se daba abasto. Igual en el lobby bar, los dos bartenders platicando con una pareja después de 5 minutos me atendieron y solo habíamos 6 personas en la barra!!! Simplemente que el personal ponga más atención al huésped .
Al ser temporada baja, se nota la falta de personal. Al menos deberían dejar a los más movidos y personal que de verdad se esfuerze por atender o al menos estar al tanto cuando llegue un huésped y atender o mínimo un “enseguida estoy con ustedes” y no esperar 5-10 minutos. Y repito no hay muchos huéspedes para no poder hacer eso! La cafetería estuvo cerrada un rato ya que la chica se fue a comer y no había relevo!. En el bufete la cena los meseros eran muy muy pocos pasó lo mismo, habían pocos comensales y la atención no fue buena. LandShark solo tenía un mesero en el día y no se daba abasto. Igual en el lobby bar, los dos bartenders platicando con una pareja después de 5 minutos me atendieron y solo habíamos 6 personas en la barra!!! Simplemente que el personal ponga más atención al huésped .
10
Asvel
21 jun 2026
·
Se alojó 2 noches
Quedamos encantados con el hotel, si hubo ciertos detalles que nos nos gustaron (hablando del personal) pero todo las instalaciones, habitación, la pasamos increíble, no nos queríamos ir.
Quedamos encantados con el hotel, si hubo ciertos detalles que nos nos gustaron (hablando del personal) pero todo las instalaciones, habitación, la pasamos increíble, no nos queríamos ir.
10
Manuel
31 may 2026
·
Se alojó 2 noches
Lo único malo y no es culpa del hotel , es la contaminación de la playa consargazo
Lo único malo y no es culpa del hotel , es la contaminación de la playa consargazo
10
Tamara
21 may 2026
·
Se alojó 1 noche
Ame la estancia
Ame la estancia
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Considering this hotel for your Puerto Morelos trip?
¿Cómo suelen ser los precios de las habitaciones en Margaritaville Island Reserve Riviera Maya en Puerto Morelos?
Durante los próximos 60–90 días, el precio medio de las habitaciones en Margaritaville Island Reserve Riviera Maya en Puerto Morelos suele rondar los 209 US$ por noche para dos personas, con precios que oscilan entre 209 US$ y 269 US$ en las fechas de mayor demanda.
¿Por qué Margaritaville Island Reserve Riviera Maya en Puerto Morelos es tan asequible?
Margaritaville Island Reserve Riviera Maya en Puerto Morelos tiene precios más bajos que la mayoría de sus competidores cercanos: es más económico que 16 de 18 hoteles comparables de la zona, mientras que esos hoteles suelen costar alrededor de 345 US$ por noche. Su ubicación frente a la playa, su enfoque en adultos y un fuerte enfoque en el spa y la relajación ayudan a explicar por qué su precio es más bajo que el de muchos resorts de servicio completo.
¿Cuándo puedo encontrar las tarifas más bajas en Margaritaville Island Reserve Riviera Maya en Puerto Morelos?
Septiembre es el mes más barato para alojarse en Margaritaville Island Reserve Riviera Maya en Puerto Morelos, con un promedio de 248 US$ por noche; febrero es el mes más caro, con un promedio de 423 US$. Los precios más bajos de septiembre se producen a pesar de que no es el mes menos concurrido.
¿Cuándo es el mejor momento para visitar Margaritaville Island Reserve Riviera Maya en Puerto Morelos y evitar las multitudes?
Visite fuera de noviembre para evitar el período más concurrido: la demanda alcanza su punto máximo en noviembre, mientras que julio es el mes más tranquilo en Margaritaville Island Reserve Riviera Maya en Puerto Morelos. Si prefiere menos gente alrededor del resort y las playas, planifique para principios de otoño o mediados del verano en lugar de finales de otoño.
¿Qué hay cerca de Margaritaville Island Reserve Riviera Maya en Puerto Morelos y qué tipo de resort es?
Margaritaville Island Reserve Riviera Maya en Puerto Morelos se encuentra en Quintana Roo, cerca de atracciones como el Parque Nacional Arrecife de Puerto Morelos, la playa de Puerto Morelos y el Jardín Botánico Dr. Alfredo Barrera Marin. El resort se centra en la relajación en la playa y el spa, lo que lo convierte en una excelente opción para parejas que buscan una escapada costera con enfoque en el bienestar.
¿Cómo ha variado el precio por noche en Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience en Puerto Morelos en comparación con el de las últimas semanas?
El precio actual en Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience en Puerto Morelos es de 199 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 20 % por debajo de su media de 249 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 217 US$ y 285 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-17: 238.69724140538025USD
- 2026-09-18: 238.69724140538025USD
- 2026-09-19: 216.34132254908755USD
- 2026-09-20: 230.819757USD
- 2026-09-21: 214.5590351971283USD
- 2026-09-22: 230.17533064823914USD
- 2026-09-23: 194.17193110162356USD
- 2026-09-24: 194.17193110162356USD
- 2026-09-25: 231.0819292020569USD
- 2026-09-26: 231.39188536314393USD
- 2026-09-27: 216.34132254908755USD
- 2026-09-28: 216.34132254908755USD
- 2026-09-29: 230.17533064823914USD
- 2026-09-30: 230.17533064823914USD
- 2026-10-01: 230.819757USD
- 2026-10-02: 232.0312301791077USD
- 2026-10-03: 230.819757USD
- 2026-10-04: 230.17533064823914USD
- 2026-10-05: 230.17533064823914USD
- 2026-10-06: 230.17533064823914USD
- 2026-10-07: 230.17533064823914USD
- 2026-10-08: 230.17533064823914USD
- 2026-10-09: 229.04821096336366USD
- 2026-10-10: 216.34132254908755USD
- 2026-10-11: 230.17533064823914USD
- 2026-10-12: 230.17533064823914USD
- 2026-10-13: 232.0312301791077USD
- 2026-10-14: 232.0312301791077USD
- 2026-10-15: 232.0312301791077USD
- 2026-10-16: 230.819757USD
- 2026-10-17: 230.17533064823914USD
- 2026-10-18: 232.0312301791077USD
- 2026-10-19: 232.0312301791077USD
- 2026-10-20: 230.819757USD
- 2026-10-21: 232.0312301791077USD
- 2026-10-22: 232.0312301791077USD
- 2026-10-23: 232.0312301791077USD
- 2026-10-24: 232.0312301791077USD
- 2026-10-25: 230.819757USD
- 2026-10-26: 232.0312301791077USD
- 2026-10-27: 232.0312301791077USD
- 2026-10-28: 230.17533064823914USD
- 2026-10-29: 230.17533064823914USD
- 2026-10-30: 232.0312301791077USD
- 2026-10-31: 230.17533064823914USD
- 2026-11-01: 276.18637688385013USD
- 2026-11-02: 278.42347921218874USD
- 2026-11-03: 298.3030079717102USD
- 2026-11-04: 298.3030079717102USD
- 2026-11-05: 298.3030079717102USD
- 2026-11-06: 296.7584313598328USD
- 2026-11-07: 298.3030079717102USD
- 2026-11-08: 276.18637688385013USD
- 2026-11-09: 278.42347921218874USD
- 2026-11-10: 278.42347921218874USD
- 2026-11-11: 519.6319279958191USD
- 2026-11-12: 278.42347921218874USD
- 2026-11-13: 276.18637688385013USD
- 2026-11-14: 298.3030079717102USD
- 2026-11-15: 295.92064380972295USD
- 2026-11-16: 298.3030079717102USD
- 2026-11-17: 295.92064380972295USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Se permite celebrar fiestas u otros eventos en las instalaciones.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Piscina disponible de 07:00 a 19:00.
- Es necesario reservar con antelación los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
Servicios populares
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Bar en la piscina
Desayuno en la habitación
Solo para adultos
Beach Sun Loungers
Snack Bar/Deli
Servicios
Mostrador turístico
Servicio de limpieza
Salones para banquetes
Caja fuerte
Cajero automático
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Karaoke
Billares
Piscina al aire libre
Música en directo
Evening Entertainment
Outdoor Fireplace
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Aparcamiento
Traslados al aeropuerto
Internet
WiFi gratuito